Santander status: access issues and outage reports
Some problems detected
Users are reporting problems related to: mobile app, transactions and withdrawals.
Full Outage Map
- Santander generated 0 outage signals in the last 24 hours around Wakefield, including 0 direct reports.
Santander UK plc is a British bank, wholly owned by the Spanish Santander Group. Santander offers current accounts, savings, investments, loans, credit cards and other financial products.
Problems in the last 24 hours in Wakefield, England
The chart below shows the number of Santander reports we have received in the last 24 hours from users in Wakefield, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
August 27: Problems at Santander
Santander is having issues since 01:40 PM GMT. Are you also affected? Leave a message in the comments section!
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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Santander Issues Reports Near Wakefield, England
Latest outage, problems and issue reports in Wakefield and nearby locations:
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Richard Dale (@QwertyDesignUK) reported from Dewsbury, England@santanderuk close all of your branches and make it impossible to call. What kind of service is this?
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kevin martin (@seatedskydiver) reported from Leeds, England@santanderuk @santanderukhelp very poor customer service still on hold after 27 mins STILL HOLDING…
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elle (@ElleMaisie_x) reported from Leeds, England@MorganBroadcast @santanderuk @VirginActiveUK And I hope the police can help you and that Santander and Virgin get their acts together & are held accountable. Also, ask for all of the recordings of your phone calls to be passed to the police, then you can prove that they acted negligently with regards to the old number etc
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Forking Forklifter (@Angryyorkshire2) reported from Bradford, England@InnTooned @TheSplendidFox @santanderuk I really liked my coop account. Sadly, after an online scam incident, they closed my account without warning. Perhaps not so customer friendly, but a very good bank.
Santander Issues Reports
Latest outage, problems and issue reports in social media:
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Tim B. (@The_Swell_Shark) reported@santanderuk Thanks for responding, but I've already used that tool. The issue itself is with capturing the photo of the cheque. No matter what angle, light or background, your app won't complete the process. Awful. Just awful. 👍
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glosuk68 (@glosuk68) reported@santanderuk Not only have you not opened your Leighton Buzzard branch today (and next weekend), your one outside cash machine is down. Thankfully the @AskNationwide is open and their machines are working.
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Tom King (@silentshark) reported@santanderuk any chance you could answer your phone? Appaling service
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Maks (@omgitsmaks) reported@santanderuk Are these advisers also able to help with a money transfer request or i have to wait until tomorrow morning?
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Clare Wiener (@ClareWiener) reported@santanderuk I've now rang 3 times. I ended the call the 1st time and went to the app as directed. It was no help. Have called back twice now & the call has been terminated by Santander on both occasions before anyone even spoke to me 🤬
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2SpikyHairedWweFans (@2spikywwefans) reported@santanderuk you ******* **** bastards! Been waiting over an hour on chat to be connected! What is it with this **** substandard service! I really am thinking of moving to @AskNationwide
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From The Land Of The Midnight Sun (@thenobbs) reported@santanderuk All the details entered in the app are the same as my online banking when I set the app up, so if there was a problem someone would have access to my online banking which they dont. Giving you a digital photo id is useless unless you can also view my face.
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Ash 1974🔴🏐 (@andy_horner) reported@santanderukhelp @santanderuk @bancosantander This is the worst bank for customer service I have ever had the misfortune to deal with!!
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Chezzy Rezzy (@ChezzyRezzy) reported@santanderuk No thanks. I'll just look into switching my account to a bank that actually gives a ****.
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Gary McEwan (@GaryMcEwan72) reported@mturner1961 @santanderuk My 94 year old grandmother got the exact same thing. She no longer had a driving licence or passport so ultimately had to switch because Santander had restricted access. And she had the account for years and never had she been asked for this.