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Santander

Santander status: access issues and outage reports

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Full Outage Map
  • Santander generated 0 outage signals in the last 24 hours around Wakefield, including 0 direct reports.

Santander UK plc is a British bank, wholly owned by the Spanish Santander Group. Santander offers current accounts, savings, investments, loans, credit cards and other financial products.

Problems in the last 24 hours in Wakefield, England

The chart below shows the number of Santander reports we have received in the last 24 hours from users in Wakefield, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

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Community Discussion

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Santander Issues Reports Near Wakefield, England

Latest outage, problems and issue reports in Wakefield and nearby locations:

  • Angryyorkshire2
    Forking Forklifter (@Angryyorkshire2) reported from Bradford, England

    @InnTooned @TheSplendidFox @santanderuk I really liked my coop account. Sadly, after an online scam incident, they closed my account without warning. Perhaps not so customer friendly, but a very good bank.

  • QwertyDesignUK
    Richard Dale (@QwertyDesignUK) reported from Dewsbury, England

    @santanderuk close all of your branches and make it impossible to call. What kind of service is this?

  • ElleMaisie_x
    elle (@ElleMaisie_x) reported from Leeds, England

    @MorganBroadcast @santanderuk @VirginActiveUK And I hope the police can help you and that Santander and Virgin get their acts together & are held accountable. Also, ask for all of the recordings of your phone calls to be passed to the police, then you can prove that they acted negligently with regards to the old number etc

  • seatedskydiver
    kevin martin (@seatedskydiver) reported from Leeds, England

    @santanderuk @santanderukhelp very poor customer service still on hold after 27 mins STILL HOLDING…

Santander Issues Reports

Latest outage, problems and issue reports in social media:

  • MsSC1986
    Sarah (@MsSC1986) reported

    Dear @santanderuk please fix your mortgage arrears emails. I’ve made a payment plan, so don’t send me an email asking me to either pay in full or call to make an arrangement. It’s not too hard to set the system to check whether I’m sticking to the plan or not.

  • scalvert2408
    steve calvert (@scalvert2408) reported

    @santanderuk your chat facility is terrible. It just send you to a messaging service and then no one replies. You would think trying to get help paying off your balance would be easy but two days later I have had no contact and the app isn’t working

  • On_The_Write
    On The Write (@On_The_Write) reported

    @DrChrisParry @santanderuk Their customer service is woeful, always has been

  • MsyMiss754
    Msy (@MsyMiss754) reported

    @santanderuk The message was sent sometime before 9am this morning - still nothing. Why get in touch with a customer if they haven’t reviewed the complaint already??

  • AndrewBate13285
    Andrew Bates (@AndrewBate13285) reported

    Still waiting for @santanderuk to help me with a couple of simple questions I sent them 5days ago. Live chat asks you to leave your questions but never reply Wasted many lunch breaks on hold. They still view me as a nuisance for having the audacity not to know everything

  • PatriotHoplite
    Citizen_SJ (@PatriotHoplite) reported

    Wonder why it so difficult / impossible to get hold of anyone at @santanderuk to help? are they in financial trouble? have they shutdown their customer service? @TheFCA @bankofengland

  • weyheylad
    cookaburra (@weyheylad) reported

    @santanderuk I'm sorry I've tried to do that but I keep being told it's not santanders problem . But for me it is Santander . I opened the account to get an additional payment and I haven't got it because the download didn't work .someone must be able to help

  • jmanellis
    Jordz🇯🇲🇬🇧 (@jmanellis) reported

    @santanderuk @santanderukhelp how can my bank accounts just disappear on the app and website like that? I was told it wasnt set up which msked no because It was perfectly fine this morning and now suddenly nothing works I can’t access my bank accounts anymore

  • precyshun
    Precyshun (@precyshun) reported

    @santanderuk Yes and the financial ombudsman sent his final decision in November. Santander have been non compliant for over 6 months and have now been reported to the FCA by the financial ombudsman service. Finally began actioning the rejection of the vehicle and have not done it properly

  • BlakeleyLegal
    Simon Blakeley (@BlakeleyLegal) reported

    @santanderukhelp Always the same excuses but NEVER any improvement in the service! So it is clearly the choice of @santanderuk to maintain a shoddy service