Santander status: access issues and outage reports

Problems in the last 24 hours in Leeds, England

The chart below shows the number of Santander reports we have received in the last 24 hours from users in Leeds, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

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Santander Issues Reports Near Leeds, England

Latest outage, problems and issue reports in Leeds and nearby locations:

• 
  kevin martin (@seatedskydiver) reported 3 minutes ago from Leeds, England

  @santanderuk @santanderukhelp very poor customer service still on hold after 27 mins STILL HOLDING…

• 
  Richard Dale (@QwertyDesignUK) reported 4 minutes ago from Dewsbury, England

  @santanderuk close all of your branches and make it impossible to call. What kind of service is this?

• 
  elle (@ElleMaisie_x) reported 33 minutes ago from Leeds, England

  @MorganBroadcast @santanderuk @VirginActiveUK And I hope the police can help you and that Santander and Virgin get their acts together & are held accountable. Also, ask for all of the recordings of your phone calls to be passed to the police, then you can prove that they acted negligently with regards to the old number etc

• 
  Forking Forklifter (@Angryyorkshire2) reported 59 minutes ago from Bradford, England

  @InnTooned @TheSplendidFox @santanderuk I really liked my coop account. Sadly, after an online scam incident, they closed my account without warning. Perhaps not so customer friendly, but a very good bank.

Santander Issues Reports

Latest outage, problems and issue reports in social media:

• 
  jonny haigh (@jonny120305) reported 1 minute ago

  @santanderuk fix your pay existing payees unless you want to cover my CC interest i will get charged. Al I get i unable to complete request due technical reasons.

• 
  Tyler (@Empty_With_You) reported 2 minutes ago

  @santanderuk It’s not even the lack of advanced notice (which is horrific) it’s the fact that I’ve apparently not had access to my money since 18th yet nothing has been said to me, nor does the app reflect this. I’ve called the number & that hasn’t helped. I’m switching my bank.

• 
  Zoe Kennedy (@zoekennedy) reported 3 minutes ago

  @santanderuk Thank you, it’s Carnoustie and Google tells me it’s a Friday, is that right? Also, I can’t take her until June, is that likely to be an issue? I am just wondering if I need to email to let the bank know her account will need to stay locked until then?

• 
  knappster29 (@garryknapp8) reported 5 minutes ago

  @uniiqverse @santanderuk Don’t move to nationwide , worst customer service ever , messed my move dates up , just horrible people to deal with if you can get past the bot

• 
  Evee Carr (@EveeCarr) reported 5 minutes ago

  @santanderuk Bloody awful in branch service. One teller on. One transaction has taken 20 mins... Queue of 8... Pathetic.

• 
  Oasis (@Oasisrvti) reported 6 minutes ago

  @santanderuk “they’ll get back to you in 48” ER it’s passed? “But they haven’t looked it have u got a confirmation we got it” but you’ve raised a complaint - yes that I was meant to hear yesterday. Talk the most amount of ****

• 
  Matty Hough (@MattyHough2) reported 8 minutes ago

  @santanderuk UK customer stranded homeless in Hungary after fraud on my account. I’ve waited 7 days for investigation with no access to money, food or accommodation. Repeated requests for emergency hardship escalation and vulnerable customer support have not been resolved

• 
  Mick Holds the Line (@Mickandhismusic) reported 10 minutes ago

  @santanderuk Another thing to pass on is this weird glitch Santander online has with bank transfers . When I give my bank details to a client, they get the ‘we don’t recognise this account’. Even when it’s a Santander to Santander transfer! This issue has been going on for at least 1 year 👎

• 
  Technicslover (@technicslover) reported 11 minutes ago

  @hnjsamuels @santanderuk I can't deal with them on the phone until I create a "voice password" Tried 10 times and it didn't like my Scottish accent. Closed my account and moved on. **** em.

• 
  SteveR (@SteveR69420419) reported 14 minutes ago

  Is @santanderuk online banking down???