Santander status: access issues and outage reports

Problems in the last 24 hours in Tewkesbury, England

The chart below shows the number of Santander reports we have received in the last 24 hours from users in Tewkesbury, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

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Santander Issues Reports Near Tewkesbury, England

Latest outage, problems and issue reports in Tewkesbury and nearby locations:

• 
  Dom the property finance chap (@DomSheahan) reported 5 minutes ago from Cheltenham, England

  How about this for a whopper from @santanderuk #mortgage #brokers.... BTL app submitted a month ago, down val, so max loan reduced... requested today to take max available... sorry, that's 'a material change' so new calcs = £140k not £240k 🤯

• 
  Andy Downing (@DowningAndy) reported 20 minutes ago from Dymock, England

  @santanderuk I appreciate that the pandemic has caused enormous pressure on call centres but over the past 2 years I have not encountered such a bad service. Thinking of changing our business account

Santander Issues Reports

Latest outage, problems and issue reports in social media:

• 
  HonestHornet (@hornet_honest) reported 7 minutes ago

  @santanderuk Thanks for the apologies, it would be better if management knew we were thinking of leaving because we won't wait 20 mins every time we need to speak to someone with a problem that can't be resolved with a pointless chat bot or automated system.

• 
  Karen (@Pinkribbonmark2) reported 8 minutes ago

  Get these robots off the line and replace with people who can answer the call and actually help you @santanderuk 🤬🤬🤬

• 
  Mellissa Timms 🖤 (@mel5kijones) reported 10 minutes ago

  @santanderuk been trying to use the Sandi service on my app since yesterday afternoon but it keeps advising me that it’s experiencing some issues and to try again later. Is this a known problem? I’ve done recent update, cache clear and reinstalled. Also tried this on laptop

• 
  David Harman - News Paywalls are Censorship (@david_harman_uk) reported 11 minutes ago

  @santanderuk @TSB Another customer stitch-up & limits consumer choice @TheFCA

• 
  Mark Tew (@tewythetew) reported 12 minutes ago

  @santanderuk you’ve allowed fraud on my account a number of times in a short period , I’ve had to change all my details numerous times because of you and I am chasing my new cards , dreadful service

• 
  Denny Crane 007 (@Denny_Crane_007) reported 12 minutes ago

  @santanderuk #fraud #phishing Had a call today from a freephone number ... main Customer Service number: 0800 3281328. Clearly spoofed. Debit card had been cloned and tried to defraud me. Red flag: THEY told me some details, instead of asking ME for security info. Beware !

• 
  Terry casey (@TCA_Watches) reported 15 minutes ago

  @santanderuk @TSB This is ******* **** - I am on hold now for 16 mins + to speak to urgent fraud

• 
  Peter Oakley (@agentoakley) reported 16 minutes ago

  @santanderuk Hello, yes and they have submitted the data to Santander but came back as didn't meet t&C's despite Santander agent confirming that I had. Think error in the data they submit as my acc. wasn't open properly for 3 weeks. I have all the agent chat msgs+ call logs

• 
  Sam (@Sam28761592) reported 17 minutes ago

  @santanderuk complaints department is a joke no help at all just calling digital team a liar and not assisting no duty or care or due diligence at all #avoid #nosupport

• 
  Richard Truscott (@rtruscott) reported 20 minutes ago

  @santanderuk why is it impossible to report a lost or stolen credit/debit card when you’re abroad & not using your uk mobile phone number so can’t receive code to log onto online banking?