Santander status: access issues and outage reports

Problems in the last 24 hours in Tewkesbury, England

The chart below shows the number of Santander reports we have received in the last 24 hours from users in Tewkesbury, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

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Santander Issues Reports Near Tewkesbury, England

Latest outage, problems and issue reports in Tewkesbury and nearby locations:

• 
  Andy Downing (@DowningAndy) reported 9 minutes ago from Dymock, England

  @santanderuk I appreciate that the pandemic has caused enormous pressure on call centres but over the past 2 years I have not encountered such a bad service. Thinking of changing our business account

• 
  Dom the property finance chap (@DomSheahan) reported 28 minutes ago from Cheltenham, England

  How about this for a whopper from @santanderuk #mortgage #brokers.... BTL app submitted a month ago, down val, so max loan reduced... requested today to take max available... sorry, that's 'a material change' so new calcs = £140k not £240k 🤯

Santander Issues Reports

Latest outage, problems and issue reports in social media:

• 
  iqbal singh (@isingh1969) reported 2 minutes ago

  @santanderuk I am so disappointed with your service at Ilford branch. No one was available to help despite waiting 2 hours. The phone service is a joke, been waiting half an hour and have now given up. Hopefully you see this and respond. I'll look to take mine elsewhere.

• 
  Damien McCrystal (@DamienMcCrystal) reported 6 minutes ago

  @santanderuk An unmoving queue at 3.15pm. No indication of service available. If you can’t serve after a certain time, make it clear, put up a sign. Deal with customers clearly and efficiently instead of wasting their time. Don’t treat people like **** because they’re poor and inarticulate.

• 
  Daffa Daffer (@Daffa_Daffer) reported 8 minutes ago

  @santanderuk 45 minutes wait - so far - on your fraud line. Employ some staff will you. This is an abysmal level of 'service'.

• 
  Oasis (@Oasisrvti) reported 8 minutes ago

  Just know the 2 a’s in @santanderuk name stand for avoiding accountability. The N, D & S - stand for - not doing ****.

• 
  vince tanner (@TannerVinc26621) reported 9 minutes ago

  @DrChrisParry @santanderuk If waiting an HOUR on the 'fraud' line, is the problem, then yes.

• 
  Cornwall ⭕️‘s. (@postmanpat1965) reported 9 minutes ago

  @santanderuk yes, but why cant we do it on the app? thats what i asked. some people dont always have access to a computer

• 
  Kris (@lookitskris) reported 10 minutes ago

  @santanderuk tried all of the above, this has been a recurring problem for months now

• 
  Ilikefilmme (@Ilikefilmme) reported 12 minutes ago

  @santanderuk Can you please furnish me with a direct number or email address 4 the vulnerable customer team please as 1 of your staff members insisted on asking my dying mother 2 tell her the last payments she made as a security check even though she was itold thats not possible

• 
  Alison Beswick (@alison_beswick1) reported 14 minutes ago

  @MartinKnight_ I was debanked during covid along with 500,000 others, I don’t have id to open another bank account, I can’t pay for a new id because I don’t have a bank account. My life has been turned upside down by some guttersnipe that didn’t even bother to give me a reason @santanderuk

• 
  Klaudia Skonieczka (@KlaudiaSkoniec5) reported 17 minutes ago

  @santanderuk @TSB My account has been blocked while I'm abroad for the next two months and your support team is doing nothing to help and it is causing me financial hardship.I am physically in Spain and cannot get to a branch. Telling me to go to a branch is not a reasonable solution.