Santander

Is Santander down in Tewkesbury, Gloucestershire, England?

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Santander UK plc is a British bank, wholly owned by the Spanish Santander Group. Santander offers current accounts, savings, investments, loans, credit cards and other financial products.

Problems in the last 24 hours in Tewkesbury, England

The chart below shows the number of Santander reports we have received in the last 24 hours from users in Tewkesbury and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Santander Outage Chart in Tewkesbury, Gloucestershire, England 11/22/2025 13:10

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Most Reported Problems

The following are the most recent problems reported by Santander users through our website.

  1. Mobile App (62%)

    Mobile App (62%)

  2. Website (23%)

    Website (23%)

  3. Login (15%)

    Login (15%)

Community Discussion

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Santander Issues Reports Near Tewkesbury, England

Latest outage, problems and issue reports in Tewkesbury and nearby locations:

  • DomSheahan Dom the property finance chap (@DomSheahan) reported from Cheltenham, England

    How about this for a whopper from @santanderuk #mortgage #brokers.... BTL app submitted a month ago, down val, so max loan reduced... requested today to take max available... sorry, that's 'a material change' so new calcs = £140k not £240k 🤯

  • DowningAndy Andy Downing (@DowningAndy) reported from Dymock, England

    @santanderuk I appreciate that the pandemic has caused enormous pressure on call centres but over the past 2 years I have not encountered such a bad service. Thinking of changing our business account

Santander Issues Reports

Latest outage, problems and issue reports in social media:

  • MrT_1965 MrT (@MrT_1965) reported

    @santanderukhelp That does not solve my problem. I have just spoken to a customer service team member who wanted to put me back in a tele queue. The only way to get a member of your mortgage team to contact me is to cancel my direct debt. I was then told a manager could not ring me. santanderuk

  • Gill_WWA Gillian Hill (@Gill_WWA) reported

    @MartinSLewis Trouble is that many of us are trying to do that but @santanderukhelp @santanderuk is making it impossible to do. Hours waiting on the phone, can’t do it online and no branches. No one seems to care

  • coleb86 Bethany Cole (@coleb86) reported from Ealing, England

    @santanderuk hi guys, my parents are away in Italy and my mum had her purse stolen. The thieves have already used her cards. She said she has cancelled one online but is currently on the phone to you (on hold) to confirm both have been cancelled. Can you help?

  • amyflitney Amy (@amyflitney) reported

    @santanderuk after 2 calls this morning totalling an hour, I was told to go into branch to unlock my account. Branch says no, call the same fraud number I called before. Fraud number says he’s, branch should have been able to help. Perhaps your teams could talk to each other?!?!?

  • pexlis_ George Pechlivanidis (@pexlis_) reported

    @santanderuk @santanderukhelp you’ve sent me a letter to activate an online account I never applied for. It’s impossible for non-customers to speak to anyone at the bank as I need to complete the ID&V process but not a customer.

  • samtobo1 Sam Toboggan (@samtobo1) reported

    @santanderuk @santanderukhelp hi I have a loan and repayments but have no idea how to actually view my remaining balance and details? I have no login info or anything at all. Thank you.

  • sharky_park SharkyPark (@sharky_park) reported

    @santanderuk - Who said waiting in your telephone queue for 45mins before giving up is acceptable? Where is this ridiculous hold time recorded & Reported? @financialombuds - This is a UK wide problem of zero regulation. #BadUKBanks

  • annasmith0411 Anna Smith (@annasmith0411) reported

    @santanderuk how do I get through to you to pay our mortgage? We have been on hold for at least 2 hours a day for the last 4 days - been into local branch and they can’t help - this is madness please someone help - I need to give you money!

  • jeremyiwhite Jeremy White (@jeremyiwhite) reported

    Help @santanderuk You seem to have set my statements to online only without asking me and the IOS app option to go back to paper doesn’t work. What do I do?

  • mcsporran_james Kilmamouse (@mcsporran_james) reported

    @santanderuk @VictoriaScone Answer the phone. Yer customer service is #dreadful . Employ more staff. On hold...#awful