Is Santander down in Tewkesbury, Gloucestershire, England?
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Santander UK plc is a British bank, wholly owned by the Spanish Santander Group. Santander offers current accounts, savings, investments, loans, credit cards and other financial products.
Full Outage Map
TransactionsProblems in the last 24 hours in Tewkesbury, England
The chart below shows the number of Santander reports we have received in the last 24 hours from users in Tewkesbury and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by Santander users through our website.
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Mobile App (57%)
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Login (16%)
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Website (14%)
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Transactions (10%)
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Withdrawals (4%)
Community Discussion
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Santander Issues Reports Near Tewkesbury, England
Latest outage, problems and issue reports in Tewkesbury and nearby locations:
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Andy Downing
(@DowningAndy) reported
from
Dymock, England
@santanderuk I appreciate that the pandemic has caused enormous pressure on call centres but over the past 2 years I have not encountered such a bad service. Thinking of changing our business account
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Dom the property finance chap
(@DomSheahan) reported
from
Cheltenham, England
How about this for a whopper from @santanderuk #mortgage #brokers.... BTL app submitted a month ago, down val, so max loan reduced... requested today to take max available... sorry, that's 'a material change' so new calcs = £140k not £240k 🤯
Santander Issues Reports
Latest outage, problems and issue reports in social media:
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nornirongirl14
(@debbie14022) reported
@teaguestar @santanderuk I had same issue about 30 mins ago started with a scam text rang customer service not concerned in the least
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James Murphy
(@JamesMurphy767) reported
@santanderukhelp OK. Thanks. So how long should the average customer expect to wait before a call is answered? Publish the corporate target....? @santanderuk @TheFCA
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the real G
(@MeesterWormwood) reported
Hi @santanderuk. I have a problem with a card. Your online solutions are rubbish, your chatbot is rubbish, your call wait times are unacceptable and you don't allow customers to send you a secure message to deal with offline. What am I supposed to do? Shambolic.
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Kevin O'Donnell
(@kodonnell1977) reported
@santanderuk is there a problem with access to mobile banking?
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Zain
(@Zain8987) reported
@santanderukhelp @santanderuk a reminder to all customers this bank will deny repaying any money if fraud is committed on your account from a stolen mobile. Even if you are a customer for over 8 years. Do not use this bank they don’t care about their customers
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Mystical Mumbai
(@MysticalMumbai) reported
@santanderuk they will block your card for even £10 then need to call to the bank to verify and waste your 30 mins to confirm security check . I tried different bank Barclays which is quick . If you open account with Santander they will cause you inconvenience a lot
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f dejahang
(@drfereydoun) reported
@santanderuk 1.0 Dear S********, Please, and once more, please.... I am exasperated, furious, heated...... I was on the phone this mooring {25-04-2022} from 11.30 0r 11.40 to 2.17+++ pm for a transaction. The first customer service front line failed to connect me to fraud office.
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Ben
(@gingmeas) reported
@santanderuk your staff in your Redhill branch should be commended for wonderful customer service I received two days ago.
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Susie
(@susiejgray09) reported
@AmySharrocks @santanderuk Amy, when I (was lucky enough to) buy house/get mortgage, @bancosantander took weeks/made it super difficult to access v hard earned savings, delaying completion, jeopardising the sale. I vowed never to bank with them again and have not. Hope sorted soon.
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Phil Sanders
(@philsanders99) reported
@santanderuk Shocking customer service. All sons money fraudulantly taken 2 weeks ago. 4 times spent chasing for 2 hours at a time and still nothing being done. Awful "bank???" if you can call you that!!