Santander

Is Santander down in Storrington, West Sussex, England?

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Santander UK plc is a British bank, wholly owned by the Spanish Santander Group. Santander offers current accounts, savings, investments, loans, credit cards and other financial products.

Problems in the last 24 hours in Storrington, England

The chart below shows the number of Santander reports we have received in the last 24 hours from users in Storrington and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Santander Outage Chart in Storrington, West Sussex, England 12/11/2025 05:55

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Most Reported Problems

The following are the most recent problems reported by Santander users through our website.

  1. Mobile App (43%)

    Mobile App (43%)

  2. Login (24%)

    Login (24%)

  3. Transactions (14%)

    Transactions (14%)

  4. Website (14%)

    Website (14%)

  5. Withdrawals (5%)

    Withdrawals (5%)

Community Discussion

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Santander Issues Reports Near Storrington, England

Latest outage, problems and issue reports in Storrington and nearby locations:

  • RichardCR56 Richard #GoneSailing (@RichardCR56) reported from Worthing, England

    @santanderuk The worst #bank in the UK. No branches open, so no, what you might call #customerservice. Left the thieving #Lloyds only to find different problems.

  • Postgate Diane Hellyer (@Postgate) reported from Horsham, England

    Dear @santanderuk, Closing at 12.30 on Friday is not customer service! Not opening until 10 am on Monday isn't enough. I was outside your door, just now, ready to pay a BIG bill. No, l don't bank online, l like to talk to people. But you don't want to chat! #notcustomerservice

  • welshbird1971 welshbird1971 (@welshbird1971) reported from Horsham, England

    @santanderuk can't get through on phone, you're helping other people but not me! Why not have a system so we know where we are in the queue? At least we know someone might answer us. No joy on the online chat either. Awful customer service. Gave up.

Santander Issues Reports

Latest outage, problems and issue reports in social media:

  • carolineeduth47 caroline steward (@carolineeduth47) reported

    @santanderuk - is it really acceptable to you keep customers waiting for you to answer the phone - currently 1hr 14min and rising - to report a security issue?

  • anniwarner anni garrod-bell (@anniwarner) reported

    @santanderuk Do you realise how ill you are making me? Another 2 hours on the phone was told I could close my account and now another block put on it! How on earth do you keep going absolutely disgusting treatment

  • GabyLascelles Gaby Lascelles (@GabyLascelles) reported

    @santanderuk block my account for no reason, tell me to ring help desk and don't bloody answer! And shut their branches at daft o'clock! How am I actually meant to get my account unblocked?!

  • NelsonSteve07 Nelse Steve (@NelsonSteve07) reported

    @santanderuk It's probably gone up and down several times since in the time it takes your customer service reps to answer the phone......

  • AndyDay1982 Andy Day (@AndyDay1982) reported

    Can’t get through to Santander. Waiting over 40 mins some days before I’m forced to hang up & head back to work. Online chat can’t help. How am I supposed to pay for anything with a suspended card? Unsuspend my card @santanderuk #PoorService #santander

  • Mancunia16 Craig (@Mancunia16) reported

    seriously @santanderuk your "customer support" is utterly atrocious. Chat cannot help, no one answers phones!!

  • maxiejane ✿.*☆.Maxiejane.☆*.✿ (@maxiejane) reported

    4 hours on the line yesterday. 2 hours and counting today. Is this what they call customer service @santanderuk #customerservice #worstcustomerserviceever

  • GavChambers2 Gav Chambers (@GavChambers2) reported

    @santanderuk been on hold for 40 minutes with the fraud department . I think it time to be bold and change banks at this rate. Come on guys sort this delay out or at least offer a call back service !

  • DiteConor Conor Dite (@DiteConor) reported

    @santanderukhelp @santanderuk I'm struggling to get the app to work, keeps crashing when I open it. I'm on a Samsung s21 ultra on the latest update, other banking apps are working fine, but no luck with yours, anything I'm missing, or anyone else having this problem.

  • ChristopheSkis Chris Creissen (@ChristopheSkis) reported

    @blendosc @santanderuk Customer Experience