Santander status: access issues and outage reports

Problems in the last 24 hours in Storrington, England

The chart below shows the number of Santander reports we have received in the last 24 hours from users in Storrington, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Santander Issues Reports Near Storrington, England

Latest outage, problems and issue reports in Storrington and nearby locations:

• 
  Richard #GoneSailing (@RichardCR56) reported 46 minutes ago from Worthing, England

  @santanderuk The worst #bank in the UK. No branches open, so no, what you might call #customerservice. Left the thieving #Lloyds only to find different problems.

Santander Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Shadow Empress (@Shadow__Empress) reported 8 minutes ago

  @santanderuk can you PLEASE redesign your UI for your online banking. Its irritating . I'm tired of pressing buttons that all look the same and end up pressing the wrong digits. And repeatedly getting locked out of my account. No problem with my Natwest/starling. Just yours. 😫

• 
  Adam (@garbs75) reported 9 minutes ago

  @santanderuk (Pt 4) why is it that as I’m clearly the victim of a fraud myself now I’m being treated as a suspect? I’m a normal working bloke with no weird or suspicious activity on my account since day 1. I’ve been told this could take 10 working days to resolve!!

• 
  Ravi Sundaram (@RaviSundaram97) reported 12 minutes ago

  17 years of being loyal customer for @santanderuk (from the days of abby) is waste. Should we look for a different bank??

• 
  scoobysurfer (@scoobysurfer) reported 15 minutes ago

  @santanderuk Holding on the phone for an hour this afternoon trying to talk to someone about my Isa with no luck. Also tried your webchat , waited 20 mins for someone to respond on there with no luck either. Is this your normal service level or what’s happening ???

• 
  Claudia Peace (@ClaudiaPeace2) reported 16 minutes ago

  @santanderuk shocking customer service -1hr to get through, 10 days to replace a stolen bank card..(which was sent 2nd class mail!) and unhelpful server attitude. This will be one customer less.

• 
  Adam (@garbs75) reported 20 minutes ago

  @santanderuk (Pt 5). 10 working days with no use on my card? Genuinely absolutely disgraceful conduct. As soon as this is resolved I will be moving banks and will never, ever recommend you. I’ve got to rely on family and friends to lend me cash for the next week or so. And I’m the victim.

• 
  Dave (@dave28263) reported 23 minutes ago

  @santanderukhelp @santanderuk or cut off 4 times trying to call them and then when I get through I get put on hold for 40mins on top of that the lady was giving me attitude I felt abit like I was being told off then I ring back to get cut off again amazing service

• 
  Humbled D (@d_humbled) reported 24 minutes ago

  @PayPal is absolutely bullshit!!! How dare you accept transfers from @santanderuk and then block me from sending money to Santander. That’s not cool at all! I want an explaination for this immediately @PayPal after 10 years of service and payments I’m closing my account.

• 
  Ravi Sundaram (@RaviSundaram97) reported 26 minutes ago

  @financialombuds @santanderuk unbelievable customer service. online access 2 our own blocked for the last 3 days. Everyday we ate calling and chatting to various guys. Today after 4 one hr on hold a guy came and asked some couple of same questions & without (1/3)

• 
  Aaron Pleming (@Aaronplem) reported 27 minutes ago

  @santanderuk Hi, is Santander down for Maintenance or something I’ve tried booking something online and it keeps saying the Payment has failed Thanks