Santander

Is Santander down in Storrington, West Sussex, England?

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Santander UK plc is a British bank, wholly owned by the Spanish Santander Group. Santander offers current accounts, savings, investments, loans, credit cards and other financial products.

Problems in the last 24 hours in Storrington, England

The chart below shows the number of Santander reports we have received in the last 24 hours from users in Storrington and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Santander Outage Chart in Storrington, West Sussex, England 12/05/2025 17:25

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Most Reported Problems

The following are the most recent problems reported by Santander users through our website.

  1. Mobile App (50%)

    Mobile App (50%)

  2. Website (17%)

    Website (17%)

  3. Login (17%)

    Login (17%)

  4. Transactions (11%)

    Transactions (11%)

  5. Withdrawals (6%)

    Withdrawals (6%)

Community Discussion

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Santander Issues Reports Near Storrington, England

Latest outage, problems and issue reports in Storrington and nearby locations:

  • RichardCR56 Richard #GoneSailing (@RichardCR56) reported from Worthing, England

    @santanderuk The worst #bank in the UK. No branches open, so no, what you might call #customerservice. Left the thieving #Lloyds only to find different problems.

  • welshbird1971 welshbird1971 (@welshbird1971) reported from Horsham, England

    @santanderuk can't get through on phone, you're helping other people but not me! Why not have a system so we know where we are in the queue? At least we know someone might answer us. No joy on the online chat either. Awful customer service. Gave up.

  • Postgate Diane Hellyer (@Postgate) reported from Horsham, England

    Dear @santanderuk, Closing at 12.30 on Friday is not customer service! Not opening until 10 am on Monday isn't enough. I was outside your door, just now, ready to pay a BIG bill. No, l don't bank online, l like to talk to people. But you don't want to chat! #notcustomerservice

Santander Issues Reports

Latest outage, problems and issue reports in social media:

  • Mallmateuk Mallmate (@Mallmateuk) reported

    @santanderuk Wow abysmal customer service - Trying to log on fir the first time - impossible. Trying to contact customer service and cut off twice midway through conversation - VERY frustrating - can you help please

  • ClaudiaPeace2 Claudia Peace (@ClaudiaPeace2) reported

    @santanderuk shocking customer service -1hr to get through, 10 days to replace a stolen bank card..(which was sent 2nd class mail!) and unhelpful server attitude. This will be one customer less.

  • dave28263 Dave (@dave28263) reported

    Wow don’t think I will ever ask @santanderukhelp @santanderuk for any help or call them ever again what a waste of my morning #santander #service #badcustomerservice

  • G13Julie Julie Shackman (@G13Julie) reported

    @santanderukhelp @santanderuk I have not been able to access on-line banking for TWO WEEKS now! Received temp passwords etc which didn't work - blocked me! Had to wait till today (another week) for a new set of codes - still saying access blocked!!! 1/2

  • garbs75 Adam (@garbs75) reported

    @santanderuk (Pt 4) why is it that as I’m clearly the victim of a fraud myself now I’m being treated as a suspect? I’m a normal working bloke with no weird or suspicious activity on my account since day 1. I’ve been told this could take 10 working days to resolve!!

  • scoobysurfer scoobysurfer (@scoobysurfer) reported

    @santanderuk Holding on the phone for an hour this afternoon trying to talk to someone about my Isa with no luck. Also tried your webchat , waited 20 mins for someone to respond on there with no luck either. Is this your normal service level or what’s happening ???

  • Mullarp111 Mullarkeys Mullarkey (@Mullarp111) reported

    1 hour 16 now phone not answering, this is my 2nd attempt, apparently Santander says I should use my mobile to call first attempt my batteries failed me after 1 hour 2 minutes. Sandanter you dont care about customer service #santanderuk

  • jimgerakaris Dimitris Gerakaris (@jimgerakaris) reported

    @santanderukhelp @santanderuk You have the absolute worst customer service ever. Or at least until I have to deal with a worse bank

  • bionicwookie Bored_of_the_things (@bionicwookie) reported

    @santanderuk please stop sending me letters about my overdraft being removed... its not but you keep making me **** myself.

  • RaviSundaram97 Ravi Sundaram (@RaviSundaram97) reported

    17 years of being loyal customer for @santanderuk (from the days of abby) is waste. Should we look for a different bank??