Santander status: access issues and outage reports

Problems in the last 24 hours in Stockton-on-Tees, England

The chart below shows the number of Santander reports we have received in the last 24 hours from users in Stockton-on-Tees, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

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Santander Issues Reports Near Stockton-on-Tees, England

Latest outage, problems and issue reports in Stockton-on-Tees and nearby locations:

• 
  Matt Casemore (@CasemoreMatt) reported 42 minutes ago from Trimdon Foundry, England

  @santanderuk @santanderukhelp your customer service is appalling. Hanging up on the customer isn't very professional, is it. All we wanted to do was change our address!

• 
  Dana (@dana1smith) reported 51 minutes ago from Sunderland Bridge, England

  @santanderuk is there still a problem with card payments ?

Santander Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Tessa Bennett #bemoretoddy (@littlemore20) reported 2 minutes ago

  @HWarlow @santanderuk awful to hear

• 
  Alan (@metalheed) reported 3 minutes ago

  @santanderuk Tried every day got 20 days and it still won't take a picture of my passport. At this point it's easier to just move to a new bank. It's shameful that your technology is so bad I can't access my own account

• 
  Sorare Rhino (@FifaThing) reported 3 minutes ago

  @santanderuk This bot reply to save face doesn't help anyone

• 
  name pending (@wozeruk) reported 3 minutes ago

  @santanderuk I need some help. I have been rejected for a basic bank account but by law you after accept me underpayment account regulation 2015 you are designated by HM treasury and must offer a basic account I fit the criteria can somebody help me with this inquiry

• 
  Oasis (@Oasisrvti) reported 4 minutes ago

  @santanderuk “they’ll get back to you in 48” ER it’s passed? “But they haven’t looked it have u got a confirmation we got it” but you’ve raised a complaint - yes that I was meant to hear yesterday. Talk the most amount of ****

• 
  Artur (@Kirjakulov) reported 4 minutes ago

  Using a UK bank, @santanderuk in my case, I have to click 3 times "Yes, I am sure what I am doing, not, I am not being scammed, just make the fking transaction." This is what happens when government overregulates stuff. UX drops to absolute ****.

• 
  Tim B. (@The_Swell_Shark) reported 4 minutes ago

  @santanderuk Thanks for responding, but I've already used that tool. The issue itself is with capturing the photo of the cheque. No matter what angle, light or background, your app won't complete the process. Awful. Just awful. 👍

• 
  jaredowens (@jaredowens36629) reported 6 minutes ago

  @santanderuk @santanderuk hi I mean like permanently from Santander's side, so that the customer can't just re-activate them from the app?

• 
  eyerish seadog (@Dogglllzzz) reported 6 minutes ago

  @santanderuk Standard reply. I see you can’t help.

• 
  Oasis (@Oasisrvti) reported 10 minutes ago

  @santanderuk customer comes first so it’s always right not at this company. They’ll just take your money and block your bank and do nothing about it for a week so if you’re thinking about opening the account for convenience, please don’t because all it’s gonna do is cause agro