Is Santander down in Stockton-on-Tees, England?
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Santander UK plc is a British bank, wholly owned by the Spanish Santander Group. Santander offers current accounts, savings, investments, loans, credit cards and other financial products.
Full Outage Map
TransactionsProblems in the last 24 hours in Stockton-on-Tees, England
The chart below shows the number of Santander reports we have received in the last 24 hours from users in Stockton-on-Tees and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by Santander users through our website.
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Mobile App (55%)
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Website (27%)
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Login (18%)
Community Discussion
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Santander Issues Reports Near Stockton-on-Tees, England
Latest outage, problems and issue reports in Stockton-on-Tees and nearby locations:
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Dana
(@dana1smith) reported
from
Sunderland Bridge, England
@santanderuk is there still a problem with card payments ?
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Matt Casemore
(@CasemoreMatt) reported
from
Trimdon Foundry, England
@santanderuk @santanderukhelp your customer service is appalling. Hanging up on the customer isn't very professional, is it. All we wanted to do was change our address!
Santander Issues Reports
Latest outage, problems and issue reports in social media:
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Rob Crain
(@rcrain_astro) reported
@santanderuk Hi, you’ve blocked access to my accounts and I’ve been on hold forever to get through to the help desk. Can I please request a callback?
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Kev Mc
(@ScepticalScouse) reported
@santanderuk I was on hold for 55 minutes yesterday, and passed to 3 different staff members. I couldn't care less where you are attend - get your priorities in order and sort your **** out.
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Charles C
(@charlescolbour1) reported
@santanderukhelp Hi @bancosantander please intervene with ur UK operation via @santanderuk on hold for 6.5 hours yest trying to get a transaction unblocked and 18 hours later I am back on hold as you have re-blocked the same company made complaint yesterday no contact. your UK help team do not..
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Robert Fuller
(@RFAssociates) reported
@santanderuk what a terrible bank, customer service non-existent, local branch don’t want to know, tried so many numbers, got a fraud problem which is their problem, thank god I don’t bank with them!!!
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Mr Gouldthorpe
(@MrGouldthorpe) reported
@santanderuk Afternoon, I'm having great difficulty in getting my mortgage acount number and access to my mortgage papers. I'm trying to set up your app. Can you help me with this?
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Maybes
(@MoneyMaybury) reported
@EndvrCoach @santanderukhelp @santanderuk Having the same issue. Is ridiculous.
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Rhonwen Davies-Keane
(@RhonwenDavies) reported
@santanderuk is anyone working tonight? On the 24hr emergency number for the last half hour!!
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Graham Kellen
(@gkellen) reported
@santanderuk my wife and I have been taking turns listening to the same track whilst on hold for 5hours. You blocked our app and web access for making a payment even though I approved it via phone call, no access to anything, now after the latest 1:30 minutes waiting you close …
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Ruud Jansen Venneboer, Devon
(@MazzardFarm) reported
Hello @santanderuk / @santanderukhelp, what on earth is going on with the customer 'service' in your Corporate Bank? Their incompetence is beyond belief. Even letters to Mike Regnier appear ignored, and what I hoped would be a smooth transition to @LloydsBank is a nightmare....
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Carl Phillips
(@PhillipsWR84) reported
Yeah, don't ever bank with @santanderuk. Been on hold for an aggregate of four hours over three calls, hung up on and prank called twice and told "an agent tried calling me but couldn't reach you." Some customer service right there 🤌🏻