Santander

Is Santander down in Stockton-on-Tees, England?

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Santander UK plc is a British bank, wholly owned by the Spanish Santander Group. Santander offers current accounts, savings, investments, loans, credit cards and other financial products.

Problems in the last 24 hours in Stockton-on-Tees, England

The chart below shows the number of Santander reports we have received in the last 24 hours from users in Stockton-on-Tees and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Santander Outage Chart in Stockton-on-Tees, England 12/09/2025 06:25

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Most Reported Problems

The following are the most recent problems reported by Santander users through our website.

  1. Mobile App (45%)

    Mobile App (45%)

  2. Login (25%)

    Login (25%)

  3. Website (15%)

    Website (15%)

  4. Transactions (10%)

    Transactions (10%)

  5. Withdrawals (5%)

    Withdrawals (5%)

Community Discussion

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Santander Issues Reports Near Stockton-on-Tees, England

Latest outage, problems and issue reports in Stockton-on-Tees and nearby locations:

  • CasemoreMatt Matt Casemore (@CasemoreMatt) reported from Trimdon Foundry, England

    @santanderuk @santanderukhelp your customer service is appalling. Hanging up on the customer isn't very professional, is it. All we wanted to do was change our address!

  • dana1smith Dana (@dana1smith) reported from Sunderland Bridge, England

    @santanderuk is there still a problem with card payments ?

Santander Issues Reports

Latest outage, problems and issue reports in social media:

  • weaniejeanie53 LadyFluffyOrca GBRLDM #FBPE#Boycottpalmoil 🌻🇪🇺 (@weaniejeanie53) reported

    @kjb2106 @santanderuk No, they didn’t contact me about it after I spoke to them, I’d like to know myself too, can only assume it was via a data breach on another website. I’ll certainly keep a closer eye on my account in future!

  • kdwares Karen Wares 💙 (@kdwares) reported

    @VirginMoney Switch to @santanderuk @Katathenty little point banking with them when you can't access your money online and the nearest bank is 110 miles away.

  • Fionabiddle Fiona Biddle (@Fionabiddle) reported

    leaving @santanderuk after 33 of personal and business banking with them. Their service today was diabolical and no one seems interested to hear about it (ie no reply to phone or live chat and no email address provided to complain). I'm off!

  • pau1west westy.eth (@pau1west) reported

    @santanderuk 3rd time in 2 months you've locked me out of my own account. You then expect me to sit on hold for hours to fix it. You have forced me to take my personal and business finances elsewhere.

  • iPilates iPilates Tracey (@iPilates) reported

    Over 2 days, when I am already beyond stressed & busy thanks to a fire that destroyed everything I have worked for over the last 10 years I have been on hold to @santanderuk to sort out a problem of their doing for 5 hours #customerservicefail 🤬

  • MillHistoryMD44 Matt (@MillHistoryMD44) reported

    @santanderukhelp After another 18 mins and 23 seconds, I have once again been hung up on. I've experienced some aweful customer service in my time, but @santanderuk may be the worst so far. This is beyond unprofessional, and frankly a joke

  • JaneMitzi Jane MacGregor (@JaneMitzi) reported

    @santanderuk Been on the phone for 50 mins and counting now. What is the problem? You need more call handlers?

  • flockminder David Shepherd (@flockminder) reported

    @santanderuk awful service. Kept waiting ages and then (again) told I will be transferred to someone who will help. Put back into the waiting queue for ages. Payments repeatedly stopped and no help from the bank. What am I to do

  • douglaslees1 Douglas Lees (@douglaslees1) reported

    @_AndreaUrbanFoX @santanderuk But but your call is important to us...here have some **** music to listen to. Also at 18.00 you will be plunged into a telephonic abyss.

  • msmith18504223 msmith (@msmith18504223) reported

    @weaniejeanie53 @santanderuk Didn't see it but I have I an account with Santander, pleased they are on top of scammers and really glad for you they resolved the issue.