Is Santander down in Stockton-on-Tees, England?
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Santander UK plc is a British bank, wholly owned by the Spanish Santander Group. Santander offers current accounts, savings, investments, loans, credit cards and other financial products.
Full Outage Map
TransactionsProblems in the last 24 hours in Stockton-on-Tees, England
The chart below shows the number of Santander reports we have received in the last 24 hours from users in Stockton-on-Tees and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by Santander users through our website.
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Mobile App (56%)
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Website (19%)
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Login (19%)
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Transactions (6%)
Community Discussion
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Santander Issues Reports Near Stockton-on-Tees, England
Latest outage, problems and issue reports in Stockton-on-Tees and nearby locations:
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Dana
(@dana1smith) reported
from
Sunderland Bridge, England
@santanderuk is there still a problem with card payments ?
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Matt Casemore
(@CasemoreMatt) reported
from
Trimdon Foundry, England
@santanderuk @santanderukhelp your customer service is appalling. Hanging up on the customer isn't very professional, is it. All we wanted to do was change our address!
Santander Issues Reports
Latest outage, problems and issue reports in social media:
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Stu McLoughlin
(@stuart54) reported
18 minutes and counting @santanderuk - utterly awful customer service.
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Dr Julie Scheiner
(@TherapyExpert) reported
@santanderuk again waiting on hold... Now u have blocked access to my account n can't get thru.
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MrsT
(@MrsT34733492) reported
@santanderuk 60mins and counting on hold for someone in security to check a payment. Yesterday phone went dead after 30mins. Help!
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DivaDebz
(@debzie_webzie) reported
@santanderuk how can I be on hold still after 1 hour 40 mins? It’s impossible to speak to anyone
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David Robertson
(@DCR101) reported
@santanderuk i have been on hold for a total of 65 minutes now. Plus time wasted on your useless online chat. How long do I wait and why is there no call back option. Dreadful customer service.
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ER but not the Queen
(@iluvbatfink) reported
@santanderuk @santanderukhelp Infuriating having online access blocked AGAIN and on hold for 41 minutes waiting for an answer...give details and then get cut off! Why wasn't I phoned back straight away.
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Jade Estebanez
(@jadewelshy) reported
@santanderuk @santanderukhelp what the hell is wrong with you I'm having massive problems with my card I've spoken to 1 of your advisors who was no use then 30+ mins to some1 who said they'd get back to me every few mins while waiting to transfer as I suffer anxiety call dropped
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MatrixAnalysis
(@Fran115MW) reported
@santanderuk 47 mins now Santander, I'm going to post a copy of this after I've finally been answered, this is how dreadful your service is these days!
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Georgina Huxstep
(@GHuxstep) reported
@santanderuk online and mobile banking completely unfit for purpose. Blocked account twice for no good reason so can’t use my account and local branch has closed. On hold to support for 1hr 30mins and not sorted.
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Crawford Gillan.
(@Ceegee603) reported
@santanderuk I was notified that a transfer I was making from my own account was suspicious and to contact fraud dept. I can't access online or mobile banking. I held for 1 hr yesterday and over 2hrs this morning. Apparently the 'unlocking' cannot be done in branch. Suggestions?