Santander

Is Santander down in Stockton-on-Tees, England?

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Santander UK plc is a British bank, wholly owned by the Spanish Santander Group. Santander offers current accounts, savings, investments, loans, credit cards and other financial products.

Problems in the last 24 hours in Stockton-on-Tees, England

The chart below shows the number of Santander reports we have received in the last 24 hours from users in Stockton-on-Tees and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Santander Outage Chart in Stockton-on-Tees, England 03/26/2026 05:45

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Most Reported Problems

The following are the most recent problems reported by Santander users through our website.

  1. Mobile App (40%)

    Mobile App (40%)

  2. Website (26%)

    Website (26%)

  3. Transactions (16%)

    Transactions (16%)

  4. Login (11%)

    Login (11%)

  5. Transfer (5%)

    Transfer (5%)

  6. Withdrawals (2%)

    Withdrawals (2%)

Community Discussion

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Santander Issues Reports Near Stockton-on-Tees, England

Latest outage, problems and issue reports in Stockton-on-Tees and nearby locations:

  • dana1smith Dana (@dana1smith) reported from Sunderland Bridge, England

    @santanderuk is there still a problem with card payments ?

  • CasemoreMatt Matt Casemore (@CasemoreMatt) reported from Trimdon Foundry, England

    @santanderuk @santanderukhelp your customer service is appalling. Hanging up on the customer isn't very professional, is it. All we wanted to do was change our address!

Santander Issues Reports

Latest outage, problems and issue reports in social media:

  • 3909on 3909 on (@3909on) reported

    @santanderuk Any chance you can be of more help than the awful Sandi and get me the £20 back that the ATM didn't give me?

  • DrVxD Andy (A2002980) #FETCHFAM (@DrVxD) reported

    Hey, @santanderuk. Do you realise that when you restrict passwords to 16 alphanumeric characters, you're telling an attacker a LOT about how weak your website security is?

  • nutherthing Anna Nutherthing (@nutherthing) reported

    @santanderuk @santanderukhelp WHY have you still got your 16 month out of@date switch offer described in your website and why is it top of the Google search??? This mislead me and no doubt countless others into the rigmarole required to switch when we could have gone elsewhere.

  • kirkbysheila28 Sheila kirkby (@kirkbysheila28) reported

    @santanderuk is there a problem with the app because Face ID isn’t recognising me and when I type in my pin nothing happens?

  • Zoe_Skivington Zoe Skivington (@Zoe_Skivington) reported

    @santanderuk I think you seriously need to look at your accessibility in relation to your support services. Your chat bot is horrendous. Where’s the email option for support like any other company! 😡

  • lpimages_luke Lukey P (@lpimages_luke) reported

    @santanderuk You have notified my you are closing my business account without giving any reason, when I called and requested to keep ot open until the new financial year (as I have invoices pending) The op just repeated the date it will be closed! Awful customer service!

  • MrsReidteaches Kerrie Reid (@MrsReidteaches) reported

    @santanderuk words can not epress how angry I am with your service. How dare you c**k up and hold my money hostage. I am livid.

  • agitatedduck Gillian Snape 🇪🇺🌻 (@agitatedduck) reported

    @santanderuk just to say the counter staff at the Leeds branch were wonderful today. I was there to close an account and it took a while so I could observe the kindness and patience every customer was given.

  • elgoldave dave (@elgoldave) reported

    @ImOliverWright @santanderuk Try working with them when elderly or disabled Ollie or little computer ability or indeed access. Closing branch in St Andrews (university accounts - madness) was such banter.

  • LeighBristow Leigh Bristow (+_+) (@LeighBristow) reported from Gravesend, England

    @santanderuk what would be the reason for online payments using Santander MasterCard Debit card not going being able to completed, yet can use visa and amex. Having so many problems since MasterCard Debit