Santander

Is Santander down in Stockton-on-Tees, England?

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Santander UK plc is a British bank, wholly owned by the Spanish Santander Group. Santander offers current accounts, savings, investments, loans, credit cards and other financial products.

Problems in the last 24 hours in Stockton-on-Tees, England

The chart below shows the number of Santander reports we have received in the last 24 hours from users in Stockton-on-Tees and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Santander Outage Chart in Stockton-on-Tees, England 03/02/2026 01:05

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Most Reported Problems

The following are the most recent problems reported by Santander users through our website.

  1. Mobile App (58%)

    Mobile App (58%)

  2. Website (13%)

    Website (13%)

  3. Transactions (12%)

    Transactions (12%)

  4. Login (12%)

    Login (12%)

  5. Withdrawals (3%)

    Withdrawals (3%)

  6. Transfer (2%)

    Transfer (2%)

Community Discussion

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Santander Issues Reports Near Stockton-on-Tees, England

Latest outage, problems and issue reports in Stockton-on-Tees and nearby locations:

  • CasemoreMatt Matt Casemore (@CasemoreMatt) reported from Trimdon Foundry, England

    @santanderuk @santanderukhelp your customer service is appalling. Hanging up on the customer isn't very professional, is it. All we wanted to do was change our address!

  • dana1smith Dana (@dana1smith) reported from Sunderland Bridge, England

    @santanderuk is there still a problem with card payments ?

Santander Issues Reports

Latest outage, problems and issue reports in social media:

  • Amostheking Hamish Burns (@Amostheking) reported

    My Bank used to have a local business manager, then they got rid of them and now it takes weeks to get an appointment with the centralized one. The person is sick so it’s weeks again to reschedule! Great business service @santanderuk

  • SophLowdon Sophie Ellis (@SophLowdon) reported

    @santanderuk Iv had 2 sets of monthly payments go into my account but still Havnt had my switch fee. Can you help please?

  • StuartLeigh1 Stuart Leigh (@StuartLeigh1) reported

    @santanderuk do you think it acceptable that as I customer I have had to wait 47 minutes (so far) for someone to answer the phone?

  • Andrewdave111 Andrewdave (@Andrewdave111) reported

    @Asaa_Umar @santanderuk The customer service won’t be of any help to you! That sad

  • R_Gre8 Rob G (@R_Gre8) reported

    @santanderuk I left @HSBC_UK because they would not let me have more than £500 of MY money from 1 of their branches, @santanderuk thank you for the friendly service your team gave today, I withdrew money with no (reasonable) limit & no one interrogated me about what it was for!

  • JohnScottie2 Scottie Collins (@JohnScottie2) reported

    I tried to open an ISA today with @santanderuk as a home for my modest savings. As an existing customer, I assumed that this would be a straightforward process. Far from it. I feel strangled by red tape and am still waiting for a call back. A deeply frustrating experience.

  • MrLukeChristian Luke (@MrLukeChristian) reported

    Idk what’s happened to @santanderuk recently but their customer service via webchat is appalling, no wonder so many people are leaving it and swapping banks.

  • PaulHi PaulHi (@PaulHi) reported

    Waah! Booked @KLM_UK flights using @santanderuk credit card. KLM website says transaction failed, so no reference number. But Santander app showing payment as successful. Erm... who has my money? And are my flights booked or not?

  • IAmMrAngry Mr Angry (@IAmMrAngry) reported

    Really glad I transferred my ISA T to @santanderuk - tried to pay into it 3 times tonight from my @santanderuk current account and each time got told it couldn't be completed and to call a number that is no longer in service. @santanderukhelp!!!

  • pillsnthrills_ Lauren (@pillsnthrills_) reported from Portsmouth, England

    It’s my understand that you can be in possession of a Help to Buy ISA AND a LISA, but can only use the government bonus from just the 1 account. Is this still correct? Friend was told by a staff member at @santanderuk branch that this is wrong ?? @MartinSLewis