Santander

Is Santander down in Stockton-on-Tees, England?

No problems detected

If you are having issues, please submit a report below.

Santander UK plc is a British bank, wholly owned by the Spanish Santander Group. Santander offers current accounts, savings, investments, loans, credit cards and other financial products.

Problems in the last 24 hours in Stockton-on-Tees, England

The chart below shows the number of Santander reports we have received in the last 24 hours from users in Stockton-on-Tees and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Santander Outage Chart in Stockton-on-Tees, England 11/20/2025 15:45

At the moment, we haven't detected any problems at Santander. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Santander users through our website.

  1. Mobile App (55%)

    Mobile App (55%)

  2. Website (27%)

    Website (27%)

  3. Login (18%)

    Login (18%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Santander Issues Reports Near Stockton-on-Tees, England

Latest outage, problems and issue reports in Stockton-on-Tees and nearby locations:

  • dana1smith Dana (@dana1smith) reported from Sunderland Bridge, England

    @santanderuk is there still a problem with card payments ?

  • CasemoreMatt Matt Casemore (@CasemoreMatt) reported from Trimdon Foundry, England

    @santanderuk @santanderukhelp your customer service is appalling. Hanging up on the customer isn't very professional, is it. All we wanted to do was change our address!

Santander Issues Reports

Latest outage, problems and issue reports in social media:

  • Vigman Jon D #rejoinEU (@Vigman) reported

    @santanderuk I need to report a lost card for my 102 year old mother who does not have an online account. We’ve tried various phone numbers but need help please.

  • Rikki54625157 Rikki (@Rikki54625157) reported

    @santanderuk I just spent 25 on hold only to be cut off..excellent customer service..still never managed to speak to a human..

  • al_mcgoo Alan McGowan (@al_mcgoo) reported

    @santanderukhelp @santanderuk Briefly with someone who wasn’t able to help and wouldn’t discuss the second issue I called for. Couldn’t wait to get me off the call. Been on hold since. I had plans for this morning I’ve had to cancel.

  • debzie_webzie DivaDebz (@debzie_webzie) reported

    @santanderuk how can I be on hold still after 1 hour 40 mins? It’s impossible to speak to anyone

  • gavinbharris Gavin B Harris MCIPR (@gavinbharris) reported

    @bigorangebearz @santanderuk Lucky you, Andrew! Don't ever get an acc with #santander unless you want awful service

  • homeli64 Homes (@homeli64) reported

    @SallyGalsworthy @santanderuk I had the same issue last week, I tried reaching out to support team, but gave me no response, I was referred to TONY_NETT on Instagram, they're 100% safe and legit they helped me out successfully, will suggest you reach out to them for help His phone number; (989) 318-3160

  • JamesKentDir James Lloyd Kent (@JamesKentDir) reported

    @santanderuk last year Santander made £7 billion profit. Why is it impossible to ever get through to a human being?

  • niamhs90 Niamh Spurle (@niamhs90) reported

    Spoke to @santanderuk yesterday, having an issue with my banking. Couple of depts later got to the correct one. Said they would call back later on today(yesterday) with an answer to my complaint about misinformation or no comms. 24hrs later still no sign of them. #nosurprisethere

  • Ceegee603 Crawford Gillan. (@Ceegee603) reported

    @santanderuk I was notified that a transfer I was making from my own account was suspicious and to contact fraud dept. I can't access online or mobile banking. I held for 1 hr yesterday and over 2hrs this morning. Apparently the 'unlocking' cannot be done in branch. Suggestions?

  • TherapyExpert Dr Julie Scheiner (@TherapyExpert) reported

    @santanderuk again waiting on hold... Now u have blocked access to my account n can't get thru.