Santander status: access issues and outage reports

Problems in the last 24 hours in Stockton-on-Tees, England

The chart below shows the number of Santander reports we have received in the last 24 hours from users in Stockton-on-Tees, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

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Santander Issues Reports Near Stockton-on-Tees, England

Latest outage, problems and issue reports in Stockton-on-Tees and nearby locations:

• 
  Matt Casemore (@CasemoreMatt) reported 2 minutes ago from Trimdon Foundry, England

  @santanderuk @santanderukhelp your customer service is appalling. Hanging up on the customer isn't very professional, is it. All we wanted to do was change our address!

• 
  Dana (@dana1smith) reported 19 minutes ago from Sunderland Bridge, England

  @santanderuk is there still a problem with card payments ?

Santander Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Robin Lievesley (@RLievesley43207) reported 1 minute ago

  Is anyone else having problems with banks these days my accounts are blocked more than they are open @Rupert Lowe # Halifax @HSBC @santanderuk

• 
  linda fraser (@lindafraser13) reported 4 minutes ago

  @santanderuk Very disappointed Santander don’t have a email to contact customer service. Had a problem resolved but only after hours on live chat with 5 different agents, being timed out & needed to login again. It’s not good enough .

• 
  TomOfEssex (@TomOfEssex) reported 4 minutes ago

  @santanderuk @TSB Shut down my account with you because you suddenly started charging my business account a fee every month for doing actually nothing despicable bank I'm glad I left you

• 
  Pokemon (@pokemondcglobal) reported 4 minutes ago

  @santanderuk @TSB I was approved for a credit card, received the physical card and activation info, but it’s now blocked/declining legitimate transactions with no clear explanation. Please fix this urgently and confirm it won’t affect my credit file. Ref: OLA0107788949

• 
  Admiral Insurance? Pirates More Like (@zacbusner) reported 5 minutes ago

  @santanderuk You absolute cowards. Your complaints person just called me and then hung up - on a bank holiday - except I can't call you back - because it's a bank holiday! Disgusting customer service!

• 
  Technicslover (@technicslover) reported 5 minutes ago

  @nickkeca @santanderuk blocked my credit card for buying something from a supplier I'd used before and I authorised it with my fingerprint on the app. They still thought it was fraud. Then took hours to sort out. I need a new credit card provider as this is just over the top ****.

• 
  Anthony (@LDNNI2024) reported 8 minutes ago

  @santanderuk @TSB Got a new card after account was access by fraud, sent new card out then send out numerous PIN numbers!!!!!

• 
  Cllr Param Nandha (@NandhaParam) reported 11 minutes ago

  Santander mobile apps are down. Reliability of the mobile apps !!!!. @santanderuk

• 
  Soup Dragon (@SoupySoupySue) reported 12 minutes ago

  @santanderuk @TSB Is Santander down at the moment? I can't log on to online banking and my card won't work on the chip or with the pin. Either in a shop or at a cash machine.

• 
  Southwalegande (@HarshMandviwala) reported 13 minutes ago

  @santanderukhelp @santanderuk the worst banking service ever My card is damaged and ordered a new one, it’s been more then 24 hours and still I cannot access a new card for online transaction. Moreover, no proper response on the help centre as well.