Santander

Is Santander down in Stockton-on-Tees, England?

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Santander UK plc is a British bank, wholly owned by the Spanish Santander Group. Santander offers current accounts, savings, investments, loans, credit cards and other financial products.

Problems in the last 24 hours in Stockton-on-Tees, England

The chart below shows the number of Santander reports we have received in the last 24 hours from users in Stockton-on-Tees and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Santander Outage Chart in Stockton-on-Tees, England 01/28/2026 13:50

At the moment, we haven't detected any problems at Santander. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Santander users through our website.

  1. Mobile App (59%)

    Mobile App (59%)

  2. Website (14%)

    Website (14%)

  3. Login (14%)

    Login (14%)

  4. Transactions (9%)

    Transactions (9%)

  5. Withdrawals (3%)

    Withdrawals (3%)

  6. Transfer (2%)

    Transfer (2%)

Live Outage Map Near Stockton-on-Tees, England

The most recent Santander outage reports came from the following cities: Darlington.

Loading map, please wait...
City Problem Type Report Time
United KingdomDarlington Mobile App
United KingdomDarlington Mobile App
United KingdomSpennymoor Mobile App
United KingdomStockton-on-Tees Mobile App
United KingdomHartlepool Transactions
United KingdomStockton-on-Tees Mobile App

Community Discussion

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Santander Issues Reports Near Stockton-on-Tees, England

Latest outage, problems and issue reports in Stockton-on-Tees and nearby locations:

  • CasemoreMatt Matt Casemore (@CasemoreMatt) reported from Trimdon Foundry, England

    @santanderuk @santanderukhelp your customer service is appalling. Hanging up on the customer isn't very professional, is it. All we wanted to do was change our address!

  • dana1smith Dana (@dana1smith) reported from Sunderland Bridge, England

    @santanderuk is there still a problem with card payments ?

Santander Issues Reports

Latest outage, problems and issue reports in social media:

  • FrankChoiceComm Frank Choice Comms (@FrankChoiceComm) reported

    @santanderuk hi there, I’m trying to sort repayment of the BBL and in all your instructions you dont actually tell us what name appears on the account I need to make the payment to. Please can someone help?

  • ldnexec Jason (@ldnexec) reported from Biggin Hill, England

    @santanderuk Your telephone service is diabolical, but I suspect that’s by design. Over 2 minutes listening to messages about how busy it is/why I shouldn’t call. Then a further 4 minutes going through options/messages before I’m even in the queue. Then it’s answered straight away.

  • Plorr2Lorraine LP (@Plorr2Lorraine) reported

    @santanderuk Hubby's been trying to get through to speak with someone on your customer helpline for past 2 hours... he's still on hold. Night out cancelled, cheers guys!! So glad I dont bank with u lot!!

  • Alz97733638 #FreePalestine 🇵🇸🇵🇰 (@Alz97733638) reported

    @santanderuk @Tesco Hello, Tesco charged me twice for an item and the transaction is still pending. Spoke to Customer Service in Tesco who said bank should not charge me for it as its an error. Situation isn't resolved- please help

  • waderyaganado david verrecchia (@waderyaganado) reported

    @santanderuk Shame customer service comes behind profits

  • ParrotCrackers Leon Moody (@ParrotCrackers) reported

    So my cards been blocked due to an attempted suspicious transaction that I reported. Which is fine if it wasn't for the fact I been waiting in a queue on the phone to @santanderuk for over an hour to get my card working again. Is there an online way to sort this?

  • Karens_tweeting Karen Preston MCIM (@Karens_tweeting) reported

    @santanderuk Neither the website nor my app will allow me to pay my credit card bill. Website sends to app then app sends back to website. I've been holding to speak to somebody for 27 minutes so far. Not good enough @santanderuk

  • JOHara75017 John O'Hara (@JOHara75017) reported

    @santanderuk Can’t Santander get its act together on onboarding students? My daughter had a heck of a job to register online, has been waiting over a week for a temporary username and when she calls the number on the website it is manned by a chatbot and she can’t get anywhere!

  • Georgeyboy27 G (@Georgeyboy27) reported

    @santanderuk @santanderukhelp worst customer service I’ve ever experienced. Got people trying to commit fraud on my account and I can’t get through to any c*nt On hold for over an hour. Utterly useless

  • Charminister GH (@Charminister) reported

    @santanderuk cannot log onto online banking using safari on Mac. Website constantly reloads with errors. this is the only way of reporting it (unless I spend 11 hours on the phone)