Santander

Is Santander down in Stockton-on-Tees, England?

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Santander UK plc is a British bank, wholly owned by the Spanish Santander Group. Santander offers current accounts, savings, investments, loans, credit cards and other financial products.

Problems in the last 24 hours in Stockton-on-Tees, England

The chart below shows the number of Santander reports we have received in the last 24 hours from users in Stockton-on-Tees and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Santander Outage Chart in Stockton-on-Tees, England 11/25/2025 16:40

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Most Reported Problems

The following are the most recent problems reported by Santander users through our website.

  1. Mobile App (56%)

    Mobile App (56%)

  2. Website (19%)

    Website (19%)

  3. Login (19%)

    Login (19%)

  4. Transactions (6%)

    Transactions (6%)

Community Discussion

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Santander Issues Reports Near Stockton-on-Tees, England

Latest outage, problems and issue reports in Stockton-on-Tees and nearby locations:

  • CasemoreMatt Matt Casemore (@CasemoreMatt) reported from Trimdon Foundry, England

    @santanderuk @santanderukhelp your customer service is appalling. Hanging up on the customer isn't very professional, is it. All we wanted to do was change our address!

  • dana1smith Dana (@dana1smith) reported from Sunderland Bridge, England

    @santanderuk is there still a problem with card payments ?

Santander Issues Reports

Latest outage, problems and issue reports in social media:

  • camdengirl67 Michele Welch (@camdengirl67) reported

    @santanderuk Been trying to access my account from the app on my phone having no luck. Hope this will be resolved soon.

  • hanjordan Hannah Jordan (@hanjordan) reported

    @santanderukhelp @santanderuk pls help, I’d like to leave the house today

  • Lou__007 Louise Collier (@Lou__007) reported

    I know you're aware of the issue @santanderuk ..... but that's not good enough. I've got no access to either of my accounts and can't even withdraw cash from other cash machines as suggested by your employees. It's a joke coming from one of the UK's leading banks. It's a good job

  • shazofficially shaz (@shazofficially) reported

    @santanderukhelp @santanderuk this is honestly ridiculous, I can’t access nothing and I’m needing to transfer money the least you can do is compensate for people this is the biggest let down can’t call up or use the app so what’s the point

  • KayaLaRoche Kaya La Roche 🌙♋ (@KayaLaRoche) reported

    @studant47 @santanderuk @santanderukhelp It isn’t routine maintenance - that was last night and they don’t do it all day on a Saturday shutting their entire system. I’m not sure why they added that message. I can access the app and my balance is there thankfully. But the money I’ve transferred today is missing.

  • Dave070386 Dave_Starling_86 (@Dave070386) reported

    @santanderuk My banking app is back working but just can’t access my quick balance.

  • a1exh Alexander Holland (@a1exh) reported

    @santanderuk In today’s world of server virtualisation and network simulations, fall over redundancy etc this doesn’t happen IF you fund your IT department correctly. This should never happen. Smells like cost cutting

  • KayaLaRoche Kaya La Roche 🌙♋ (@KayaLaRoche) reported

    @scousebird77 @santanderuk It’s working for me too but the money I’ve sent to my NatWest account isn’t showing there now 😬

  • charteredtax Mark McLaughlin (@charteredtax) reported

    @santanderukhelp @santanderuk Online banking has been down all day. Absolute shocker.

  • mcmingy Mcmingy (@mcmingy) reported

    @santanderuk Still doesn't help my situation as I've transferred into my Santander account but I'm being told I have insufficient funds.. 😩 so where's my money?