Santander

Is Santander down in Stockton-on-Tees, England?

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Santander UK plc is a British bank, wholly owned by the Spanish Santander Group. Santander offers current accounts, savings, investments, loans, credit cards and other financial products.

Problems in the last 24 hours in Stockton-on-Tees, England

The chart below shows the number of Santander reports we have received in the last 24 hours from users in Stockton-on-Tees and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Santander Outage Chart in Stockton-on-Tees, England 02/20/2026 22:00

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Most Reported Problems

The following are the most recent problems reported by Santander users through our website.

  1. Mobile App (59%)

    Mobile App (59%)

  2. Login (13%)

    Login (13%)

  3. Transactions (11%)

    Transactions (11%)

  4. Website (11%)

    Website (11%)

  5. Withdrawals (3%)

    Withdrawals (3%)

  6. Transfer (2%)

    Transfer (2%)

Community Discussion

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Santander Issues Reports Near Stockton-on-Tees, England

Latest outage, problems and issue reports in Stockton-on-Tees and nearby locations:

  • dana1smith Dana (@dana1smith) reported from Sunderland Bridge, England

    @santanderuk is there still a problem with card payments ?

  • CasemoreMatt Matt Casemore (@CasemoreMatt) reported from Trimdon Foundry, England

    @santanderuk @santanderukhelp your customer service is appalling. Hanging up on the customer isn't very professional, is it. All we wanted to do was change our address!

Santander Issues Reports

Latest outage, problems and issue reports in social media:

  • copeprc Paul Cope (@copeprc) reported

    @santanderuk are you systems working ? OTP isn’t

  • Iaogrady16 Ian O (@Iaogrady16) reported

    @santanderuk Tried calling customer services and got nowhere. I need to speak to your Insolvency department in regards to a common debtor. Any help?

  • chris_grey___ BYJ - Слава Україні! Героям слава! (@chris_grey___) reported

    @santanderuk replacing cashback on my credit card, that could be done all on your app with a service I just had to create another account for and need to use a separate website is utter crap. The service could be good but more usernames passwords and websites isn't.

  • krae_on Kieran Rae (@krae_on) reported

    @LeeaaronH @santanderuk Cheers, ClearScore definitely seeming the recommended site. Not feel dodgy handing over banking info though? I remember looking a while back and just noped out of the required info 😶

  • criquaer Colin-Roy Hunter (@criquaer) reported

    @santanderukhelp @santanderuk @santanderukhelp I have now gone through the chat function for the THIRD time on your website. This time I took lots of screenshots. The options do NOT cover undelivered cards, I have no idea what the card # for the undelivered card is/was, but asked to confirm. DIRE

  • richard81091367 richard platt (@richard81091367) reported

    @LizKershawDJ @santanderuk The branch of @LloydsBank I used for 40+years closed in December 22.A review giving the reasons for closure was available, along with how we can go on line an all the other digital aids being offered. Profit before personal service. They'll stop feeding their black horses next

  • scouselesley Lesley McGlynn (@scouselesley) reported

    @santanderuk I've been on telephone hold for 45 minutes now - I just want to change the bank account that pays our mortgage and your chat option wont connect me either. Such poor customer service 🤬

  • DiddleK3 DiddleK (@DiddleK3) reported from Upper Rissington, England

    @santanderuk trying to pay my credit card online, keep getting a error message, been like this for day's, little bit of help please.

  • robdonlan Rob Donlan (@robdonlan) reported

    @santanderuk OMG tried to transfer money to another account with my name on it Then got blocked Then rang your telephone security service ... To get hung up on You are so rubbish.... I can't believe you have any clients!!! Closing my account Monday.. You are laughingly rubbish!

  • Dinio_83 Brendan Dinio (@Dinio_83) reported

    @santanderuk can't even reply to a tweet about what terrible communication skills they have, just proves my point from my last tweet about them, still awaiting correspondence from them from my interview on 29th November #badcompany