Santander

Is Santander down in Stockton-on-Tees, England?

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Santander UK plc is a British bank, wholly owned by the Spanish Santander Group. Santander offers current accounts, savings, investments, loans, credit cards and other financial products.

Problems in the last 24 hours in Stockton-on-Tees, England

The chart below shows the number of Santander reports we have received in the last 24 hours from users in Stockton-on-Tees and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Santander Outage Chart in Stockton-on-Tees, England 03/22/2026 05:25

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Most Reported Problems

The following are the most recent problems reported by Santander users through our website.

  1. Mobile App (41%)

    Mobile App (41%)

  2. Website (25%)

    Website (25%)

  3. Transactions (17%)

    Transactions (17%)

  4. Login (10%)

    Login (10%)

  5. Transfer (5%)

    Transfer (5%)

  6. Withdrawals (2%)

    Withdrawals (2%)

Community Discussion

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Santander Issues Reports Near Stockton-on-Tees, England

Latest outage, problems and issue reports in Stockton-on-Tees and nearby locations:

  • CasemoreMatt Matt Casemore (@CasemoreMatt) reported from Trimdon Foundry, England

    @santanderuk @santanderukhelp your customer service is appalling. Hanging up on the customer isn't very professional, is it. All we wanted to do was change our address!

  • dana1smith Dana (@dana1smith) reported from Sunderland Bridge, England

    @santanderuk is there still a problem with card payments ?

Santander Issues Reports

Latest outage, problems and issue reports in social media:

  • iowmillie Millie (@iowmillie) reported

    . @santanderuk been in Greece for a month and suddenly my card isn't working here. Everytime I try to get cash it just says transaction cancelled. Tried multiple ATMs. Is there a known problem?

  • ClaireN24742145 Claire Nicholls (@ClaireN24742145) reported

    @santanderuk I’ve tried to phone several times and I’ve tried the chat function on your website and still can’t get an answer …. How do I get to speak to someone?! Getting desperate here … Not good!!!!

  • YPud19 AGM - #just-Vibe-it. (@YPud19) reported

    @LydiaHopeTaylor @santanderuk Honestly, think vibepay had issues too, sent 8 people money they all confirmed it was received but no one got notification including myself to say it was sent 🙈 may look at santander, nationwide are awful and that's being polite

  • ebarber37 Ed Barber (@ebarber37) reported

    @santanderuk can I go to a branch to get online access unblocked? Tried calling multiple times for long holds last few days but haven't managed to get through to helpdesk

  • Markybhoy68 Mark McLean (@Markybhoy68) reported

    Absolutely shocking customer service from @santanderuk . Two calls, waited 20 mins each to be directed to a phone that simply rang out! Thank god I’m not a vulnerable customer! 27 years a customer but off to a new provider tomorrow!

  • shoutedinburgh shoutedinburgh (@shoutedinburgh) reported

    @santanderuk I used my CC instead of my DC in error and trying to resolve this so I don't face a charge but how do I communicate with you? Phone take ours and no email address or live chat

  • HOLLIEKINACH Holl (@HOLLIEKINACH) reported

    @santanderuk issues logging on to business account? Tried two different computers and multiple browsers?

  • willackerman123 Will Ackerman (@willackerman123) reported

    @santanderuk My mobile banking app is saying I’ve got no internet so can’t log in, yet here I am on twitter, I need to transfer some money pls help!

  • sarahwebster13 Sarah Webster Chartered MCIPD (@sarahwebster13) reported

    @santanderuk trying to get through to you on phone, impossible and my query can’t be dealt with online, really frustrated…

  • MAK805 MK (@MAK805) reported

    @santanderuk Appalling customer service. Ask me to call a number saying its staffed 24/7. On line for 30mins and then told noone can pick up. Call the same number again. What is going on??