Santander status: access issues and outage reports

Problems in the last 24 hours in Stockton-on-Tees, England

The chart below shows the number of Santander reports we have received in the last 24 hours from users in Stockton-on-Tees, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Santander Issues Reports Near Stockton-on-Tees, England

Latest outage, problems and issue reports in Stockton-on-Tees and nearby locations:

• 
  Matt Casemore (@CasemoreMatt) reported 9 minutes ago from Trimdon Foundry, England

  @santanderuk @santanderukhelp your customer service is appalling. Hanging up on the customer isn't very professional, is it. All we wanted to do was change our address!

• 
  Dana (@dana1smith) reported 18 minutes ago from Sunderland Bridge, England

  @santanderuk is there still a problem with card payments ?

Santander Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Diane Greger (@DianeGreger) reported 5 minutes ago

  @HWarlow @santanderuk Incompetent employees are hired mostly DEI and how no idea about customer service nor how to do the job correctly.

• 
  TEH RED ZMAN (@REDZMANG) reported 6 minutes ago

  @santanderuk @chaosprimeZ Sounds like something you're doing on purpose the only one that can block the DMS from being sent is you.

• 
  One under par (@Oneunderpar3) reported 8 minutes ago

  @santanderuk how long am I supposed to wait online chat to speak to a real person to explain a security issue?

• 
  Rudy Sullivan JFT97 (@Rudysullivan) reported 11 minutes ago

  @santanderuk why are you the worse bank ever. Trying sort out a problem and I have supplied everything you have asked for. so far it’s been a month and I am still waiting.

• 
  Gary McEwan (@GaryMcEwan72) reported 11 minutes ago

  @mturner1961 @santanderuk My 94 year old grandmother got the exact same thing. She no longer had a driving licence or passport so ultimately had to switch because Santander had restricted access. And she had the account for years and never had she been asked for this.

• 
  artertis (@Artertis) reported 13 minutes ago

  @santanderuk is the worst student bank account, i had transferred my current account last week and i was told i will get my rail card in 5 working days but its been more than that and i still haven’t got anything from them and i have tried to contact them but its awful service

• 
  Dr. Jacob Kalve ✡️ (@PeterKalve) reported 14 minutes ago

  @Rehiana1980 @santanderuk You said you want to nail down the coffins of Jews who happen to believe Israel has the right to exist (presumably including the overwhelming majority of British Jews). How does that help any of your patients who happen to be Jewish?

• 
  AP (@andyparsons3) reported 15 minutes ago

  @santanderuk you said that yesterday and the day before. 3 days without access or an update is appalling way to treat your customers

• 
  Bryn. (@bryndm_) reported 17 minutes ago

  .@santanderuk your automated chat function is really, really terrible and it's impossible to get hold of someone on the phone. God help any pensioner trying to bank with you.

• 
  From The Land Of The Midnight Sun (@thenobbs) reported 18 minutes ago

  @santanderuk All the details entered in the app are the same as my online banking when I set the app up, so if there was a problem someone would have access to my online banking which they dont. Giving you a digital photo id is useless unless you can also view my face.