Santander

Is Santander down in Stockton-on-Tees, England?

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Santander UK plc is a British bank, wholly owned by the Spanish Santander Group. Santander offers current accounts, savings, investments, loans, credit cards and other financial products.

Problems in the last 24 hours in Stockton-on-Tees, England

The chart below shows the number of Santander reports we have received in the last 24 hours from users in Stockton-on-Tees and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Santander Outage Chart in Stockton-on-Tees, England 11/29/2025 14:25

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Most Reported Problems

The following are the most recent problems reported by Santander users through our website.

  1. Mobile App (56%)

    Mobile App (56%)

  2. Website (19%)

    Website (19%)

  3. Login (19%)

    Login (19%)

  4. Transactions (6%)

    Transactions (6%)

Community Discussion

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Santander Issues Reports Near Stockton-on-Tees, England

Latest outage, problems and issue reports in Stockton-on-Tees and nearby locations:

  • dana1smith Dana (@dana1smith) reported from Sunderland Bridge, England

    @santanderuk is there still a problem with card payments ?

  • CasemoreMatt Matt Casemore (@CasemoreMatt) reported from Trimdon Foundry, England

    @santanderuk @santanderukhelp your customer service is appalling. Hanging up on the customer isn't very professional, is it. All we wanted to do was change our address!

Santander Issues Reports

Latest outage, problems and issue reports in social media:

  • PrimaryCoHead PrimaryCoHead (@PrimaryCoHead) reported

    Terrible service from @santanderuk On the phone for 30mins trying to sort out online banking that isn’t working, cuts me off whilst the rep is figuring stuff out. She doesn’t call me back. I try and call back and lines are closed until Tuesday.

  • GardenmamP Gardenmam Pool (@GardenmamP) reported

    Companies, please rephrase your call waiting message from “ you r in a queue, we are busier than normal” to the real reason “ we don’t employ enough people to provide you with the service you pay for “ . @BritishGas @TheRAC_UK @santanderuk for eg 🙄😣

  • StephenNorth3 S N (@StephenNorth3) reported

    @TheFCA @santanderuk my father 90 has not been able to access his account online for two weeks. Website suggests action on his computer which he can’t do - he’s not an expert in clearing cookies and caches. My bank doesn’t require these kinds of intervention. 1/2

  • jipalenzuela Juan Palenzuela (@jipalenzuela) reported

    Yet another (unintended) consequence of sanctions: I can't access my @santanderuk account at all while I'm home, even though UK sanctions to Venezuela apply to just a small number of people. The cost of complying is deemed too high, so they block everything and everyone instead.

  • MjpDocument mjp document scanning (@MjpDocument) reported

    @santanderuk Why is it you never answer my claims company about my dsar been a year now. Just playing games, terrible company

  • BedsSchsTrust Dr Alan Lee (@BedsSchsTrust) reported

    Not a complainer, but so disappointed with @santanderuk ‘Losing’ my funds, time delays + repeated erroneous advice. Apologies + compensation offered, but no solutions for approaching 2 months. Please help @santanderukhelp

  • juliepl35097220 julie platt (@juliepl35097220) reported

    @santanderuk disgusted that my account is blocked and never informed yet had a call Boxing Day morning asking questions on my account which I answered . Stranded in a hotel to pay and couldn’t get petrol to get home and had to ring a someone for help . And still account blocked !

  • dewhirst_paul Paul Dewhirst (@dewhirst_paul) reported

    Been trying for over a week to contact @santanderuk on an important matter and can’t get through. 40 minutes today before phone answered then immediately cut off. Branch say can’t help got to be done on phone…useless!

  • edhenderson Ed Henderson (@edhenderson) reported

    @santanderuk Trying to open an account, uploading passport as id and it gets rejected over and over. No clue or hint as to problem. Endless loop. Can you provide example or feedback?

  • maxbluenose Maxine Hussey (@maxbluenose) reported

    @santanderukhelp @santanderuk you are sorry !!?? Not good enough…my money…, my account….and it takes you 3 days to decide where I take my money and now we have a BH so I’m without any funds until Tuesday appalling service !