Is Santander down in South Shields, South Tyneside, England?
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Santander UK plc is a British bank, wholly owned by the Spanish Santander Group. Santander offers current accounts, savings, investments, loans, credit cards and other financial products.
Full Outage Map
TransactionsProblems in the last 24 hours in South Shields, England
The chart below shows the number of Santander reports we have received in the last 24 hours from users in South Shields and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by Santander users through our website.
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Mobile App (57%)
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Login (16%)
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Website (14%)
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Transactions (10%)
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Withdrawals (4%)
Community Discussion
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Santander Issues Reports Near South Shields, England
Latest outage, problems and issue reports in South Shields and nearby locations:
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sally🌻🇺🇦😷#FBPPE 🇪🇺
(@Kinsal2) reported
from
Chester-le-Street, England
@MorganBroadcast @santanderuk I have just shown her your tweet and she has sensibly decided against an account with @santanderuk . The last thing anyone should feel is that this is the kind of Customer Service that you would recieve if you found yourself the victim of a crime.
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Daniel
(@danieljohnallis) reported
from
Gateshead, England
Sort it out @santanderuk since you changed from Visa to Mastercard, it’s been nothing but issues. My account isn’t working today. Good job this isn’t my main account and I have a couple of current accounts with other banks. As soon as my savings interestrate runs out I’m leaving!
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sorcha
(@sorchaodonneII) reported
from
Sunderland, England
Anyone who banks with @santanderuk having issues with payments declining due to the 3D authentication failing, but it’s not actually giving you an OTP or asking you to authorise the payment on the santander app? Don’t know what to do 🫠
Santander Issues Reports
Latest outage, problems and issue reports in social media:
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Stephen Harland
(@stephenharland) reported
Absolutely inept service from @santanderuk . It would appear that my wife is the first person to ever change their surname when she got married 🙄
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Martin Hamer
(@martinjhamer) reported
Tried to phone #Santander about a technical problem with my account. Waited ages before hanging up. Seems Ant and Dec weren't in the office today. @santanderuk
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Michelle Pattison
(@MichellePat4) reported
@santanderuk I called u waited 25 mins and the call ends with no help
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MB
(@RandomParticles) reported
@santanderuk I wouldn't switch to bank with you for £130,000. You are a horrible company to deal with as a customer. You are STILL sending post in my name to my sister's address 10 years after I stopped having anything to do with you.
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sarah patchett
(@sarahepatchett) reported
@santanderuk Appalling customer service - I changed my mind about switching my accounts - I have a right as a consumer to do this - you are now holding me to ransom and making me do the switch - I feel as though I have been hijacked and kidnapped.
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Gaynor Thomas 💙 #NHSLove
(@Gwenhwyfar2) reported
@TCymreig @santanderuk Had a terrible time trying to get our money from them when our mortgage finished. 25 yrs without a missed payment & they couldn't have been less helpful. Turns out we hadn't filled in a form that they hadn't sent us. Best part of 6 months it took for them to work that one out!
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Nicola woods
(@Nicolaw71434810) reported
@santanderuk 6 years since my mum died and Santander are still causing us a headache with the trust. We employed independent financial advisor to help us and Santander are so incompetent things still not dealt with. Numerous complaints have been placed to your company,you don’t even respond.
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Ben Swift
(@bendandstretch) reported
. @santanderuk - my account just been randomly blocked for the SECOND time in less than an hour (having just spent 40 minutes on hold to Fraud team then 20 minutes answering questions). Is there a problem with your site today?
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Shabba Dabba Do
(@shabs_uk) reported
@santanderuk @santanderukhelp how long are waiting times? Currently at 25 mins…..phone lines down? No one to answer? Poor service.
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Nikki
(@Nik_niks666) reported
So I’m on the hunt for a new banking account (personal) as @santanderuk have move to Mastercard cards, but I’ve known of 4 occasions this year where Mastercard has gone down and cards won’t work which is a no no for me as I don’t carry cash!