Santander

Is Santander down in South Shields, South Tyneside, England?

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Santander UK plc is a British bank, wholly owned by the Spanish Santander Group. Santander offers current accounts, savings, investments, loans, credit cards and other financial products.

Problems in the last 24 hours in South Shields, England

The chart below shows the number of Santander reports we have received in the last 24 hours from users in South Shields and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Santander Outage Chart in South Shields, South Tyneside, England 01/18/2026 21:15

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Most Reported Problems

The following are the most recent problems reported by Santander users through our website.

  1. Mobile App (57%)

    Mobile App (57%)

  2. Login (16%)

    Login (16%)

  3. Website (14%)

    Website (14%)

  4. Transactions (10%)

    Transactions (10%)

  5. Withdrawals (4%)

    Withdrawals (4%)

Community Discussion

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Santander Issues Reports Near South Shields, England

Latest outage, problems and issue reports in South Shields and nearby locations:

  • Kinsal2 sally🌻🇺🇦😷#FBPPE 🇪🇺 (@Kinsal2) reported from Chester-le-Street, England

    @MorganBroadcast @santanderuk I have just shown her your tweet and she has sensibly decided against an account with @santanderuk . The last thing anyone should feel is that this is the kind of Customer Service that you would recieve if you found yourself the victim of a crime.

  • danieljohnallis Daniel (@danieljohnallis) reported from Gateshead, England

    Sort it out @santanderuk since you changed from Visa to Mastercard, it’s been nothing but issues. My account isn’t working today. Good job this isn’t my main account and I have a couple of current accounts with other banks. As soon as my savings interestrate runs out I’m leaving!

Santander Issues Reports

Latest outage, problems and issue reports in social media:

  • Mandymillyprice Charlie Farley. Rolo Polo. Milly Mandy (@Mandymillyprice) reported

    @MorganBroadcast I really hope Santander do the correct thing & reimburse you. Please keep posting updates. Santander you should be ashamed at your shocking lack of support @santanderuk #Santander

  • MorganBroadcast Charlotte Morgan (@MorganBroadcast) reported

    For them to have known or guessed my pin is impossible, yet @santanderuk refuses to entertain any other explanation. But - it's up to the provider to prove I've been negligent or fraudulent, which they can't. Simply saying my PIN was used does not mean I authorized the purchase

  • MorganBroadcast Charlotte Morgan (@MorganBroadcast) reported

    @ProducerScott @santanderuk @VirginActiveUK Thanks, Scott. I should have changed banks years ago. I thought my loyalty and clean record would help me if anything like this were to happen, but clearly not.

  • AWJN AWJN (@AWJN) reported

    @MorganBroadcast @santanderuk I don't know about the Santander app, but I believe some banking apps let you rest your PIN, and if they got through the facial recognition on your iPhone some banking apps will allow facial recognition for access to the app.

  • lnhys Leon Hayes (@lnhys) reported

    @MorganBroadcast @santanderuk This and tweet after are infuriating. Hope all gets resolved soon and to your satisfaction. As a @santanderuk Select customer of 15+ yrs I’m keen to see the outcome. If they don’t fix things, I’m changing banks to one that supports rather than blames innocent victims of crime.

  • DanWils93144319 Dan Wilson (@DanWils93144319) reported

    @santanderuk Tried on 3 occasions to pay cash in through the cashpoint in Wigston Leics. Each time that facility hasn't been working. I can't get to a branch in normal opening hours.Doesn't help that you closed the Oadby branch either. Maybe time to look at closing my account

  • spaniel5 daniel papantoniou (@spaniel5) reported

    @santanderuk I am absolutely disgusted with your bank. Your bank is bullying my mother who is a pensioner. The original problem was an error on your behalf but you have refused to rectify it and have left my mum with very little money. Absolute disgrace

  • kuantancurls Ruth Watson (@kuantancurls) reported

    @PeterDbrash @MorganBroadcast Oh, this is giving me the pure horrors. Ay, I just had a look at my mobile banking app and it can give me my PIN details. If someone got into your app, they would have had nor trouble getting easy use of your cards. It is awful that @santanderuk are blaming you.

  • sairelbe Fi-sairelbe🏴󠁧󠁢󠁳󠁣󠁴󠁿🇬🇧 (@sairelbe) reported

    @santanderuk, is there a problem with using cards atm? Both my accounts been refused using contact less and pin. Thank goodness the hubby carries cash

  • bettakultcha bettakultcha (@bettakultcha) reported

    Hey @santanderuk what happens when every 'resend' you try for the OTP fails? There's no other option on your website.