Santander

Is Santander down in South Shields, South Tyneside, England?

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Santander UK plc is a British bank, wholly owned by the Spanish Santander Group. Santander offers current accounts, savings, investments, loans, credit cards and other financial products.

Problems in the last 24 hours in South Shields, England

The chart below shows the number of Santander reports we have received in the last 24 hours from users in South Shields and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Santander Outage Chart in South Shields, South Tyneside, England 02/03/2026 13:40

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Most Reported Problems

The following are the most recent problems reported by Santander users through our website.

  1. Mobile App (60%)

    Mobile App (60%)

  2. Login (14%)

    Login (14%)

  3. Website (12%)

    Website (12%)

  4. Transactions (9%)

    Transactions (9%)

  5. Withdrawals (3%)

    Withdrawals (3%)

  6. Transfer (2%)

    Transfer (2%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Santander Issues Reports Near South Shields, England

Latest outage, problems and issue reports in South Shields and nearby locations:

  • danieljohnallis Daniel (@danieljohnallis) reported from Gateshead, England

    Sort it out @santanderuk since you changed from Visa to Mastercard, it’s been nothing but issues. My account isn’t working today. Good job this isn’t my main account and I have a couple of current accounts with other banks. As soon as my savings interestrate runs out I’m leaving!

  • Kinsal2 sally🌻🇺🇦😷#FBPPE 🇪🇺 (@Kinsal2) reported from Chester-le-Street, England

    @MorganBroadcast @santanderuk I have just shown her your tweet and she has sensibly decided against an account with @santanderuk . The last thing anyone should feel is that this is the kind of Customer Service that you would recieve if you found yourself the victim of a crime.

  • sorchaodonneII sorcha (@sorchaodonneII) reported from Sunderland, England

    Anyone who banks with @santanderuk having issues with payments declining due to the 3D authentication failing, but it’s not actually giving you an OTP or asking you to authorise the payment on the santander app? Don’t know what to do 🫠

Santander Issues Reports

Latest outage, problems and issue reports in social media:

  • Use0fWeap0ns (((Use Of Weapons))) (@Use0fWeap0ns) reported

    On behalf of all your customers I'd just like to say **** You to @santanderuk @santanderukhelp

  • RobertMooney17 Robert Mooney (@RobertMooney17) reported

    @santanderuk I can’t get onto anything. I can log in on my phone but nothing comes up, at all

  • Barbara34282910 Krazy Kat Lady (@Barbara34282910) reported

    @santanderuk This is the first time I have ever had an issue with @santanderuk Just went to checkout my online Tesco shop for delivery tomorrow & I am unable to. I rely on my shopping being delivered as I am disabled & housebound. I really hope this issue is resolved in the next hour😡

  • andrewxclark Andrew Clark. 🇪🇺 (@andrewxclark) reported

    @natalyadell @santanderuk Not working for me either. Can't get on via the app or website.

  • My4Girls1984 Valentina (@My4Girls1984) reported

    @santanderuk Really is bad can't use or website this IS affecting my children!!!

  • Unicornresinart Jenny (@Unicornresinart) reported

    @santanderuk Don’t think your actual bothered how you make your customer feel and your don’t even update us or tell us anything , takes ages.. So hope your going to make it right with your customers… compensation…

  • eralcbear Clare (@eralcbear) reported

    @santanderuk Is there an approximate time for normal service to resume?

  • jshippers James Shipway (@jshippers) reported

    @santanderuk @MoneySavingExp is this affecting all customers. I can’t complete any online payments, access the app or contact anyone

  • Callum_Dunne22 callum🇮🇨 (@Callum_Dunne22) reported

    I’ve seen Jack Grealish go down less than @santanderuk

  • BergkampBoy Arsenal top boy (@BergkampBoy) reported

    @laurrenb1686 @BethMaxwell01 @santanderuk I’m a delivery driver and I broke down and lady said I had baby milk on van and she had none similar situation to u. I have a big issue with this as a parent I would never let it get to ur dependent on money being paid on a certain day. Buy some before u need it simple