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Santander status: access issues and outage reports

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Full Outage Map
  • Santander generated 0 outage signals in the last 24 hours around South Shields, including 0 direct reports.

Santander UK plc is a British bank, wholly owned by the Spanish Santander Group. Santander offers current accounts, savings, investments, loans, credit cards and other financial products.

Problems in the last 24 hours in South Shields, England

The chart below shows the number of Santander reports we have received in the last 24 hours from users in South Shields, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

At the moment, we haven't detected any problems at Santander. Are you experiencing issues or an outage? Leave a message in the comments section!

Community Discussion

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Santander Issues Reports Near South Shields, England

Latest outage, problems and issue reports in South Shields and nearby locations:

  • Kinsal2
    sally🌻🇺🇦😷#FBPPE 🇪🇺 (@Kinsal2) reported from Chester-le-Street, England

    @MorganBroadcast @santanderuk I have just shown her your tweet and she has sensibly decided against an account with @santanderuk . The last thing anyone should feel is that this is the kind of Customer Service that you would recieve if you found yourself the victim of a crime.

  • danieljohnallis
    Daniel (@danieljohnallis) reported from Gateshead, England

    Sort it out @santanderuk since you changed from Visa to Mastercard, it’s been nothing but issues. My account isn’t working today. Good job this isn’t my main account and I have a couple of current accounts with other banks. As soon as my savings interestrate runs out I’m leaving!

  • sorchaodonneII
    sorcha (@sorchaodonneII) reported from Sunderland, England

    Anyone who banks with @santanderuk having issues with payments declining due to the 3D authentication failing, but it’s not actually giving you an OTP or asking you to authorise the payment on the santander app? Don’t know what to do 🫠

Santander Issues Reports

Latest outage, problems and issue reports in social media:

  • johnshigham
    John Higham (@johnshigham) reported

    @santanderuk You are USELESS! Saturday on a bank holiday weekend & still no replacement debit card after reporting it lost on Monday morning. I have no means to replace my broken mobile phone because every online payment method other than debit card uses phone verification! 😡😡

  • Mickandhismusic
    Mick Holds the Line (@Mickandhismusic) reported

    @santanderuk I have told the payers to use my different names for my business account (they vary slightly). I would not disclose here but could in a DM. But the weird part of this Santander issue is this glitch has only been occurring for 12 months. I have had this account for 22 years!

  • RachT234
    RachT234 (@RachT234) reported

    @santanderuk you're just proving my decision to move more. You've put my account on hold again (presumably because I am trying to switch providers to @LloydsBank) and now another 10+ minute hold for someone who struggles to use the phone or go to a branch because you don't properly support RelayUK #accessibilitymatters

  • tothehindteeth
    tothehindteeth (@tothehindteeth) reported

    @santanderuk why is your app not updating. I triggered an update over 15 minutes ago and still it says ‘waiting’. How am I to break the loop as now I cannot access it?

  • opinion8ed_dyke
    opinion8ed_dyke (@opinion8ed_dyke) reported

    1840 Fk #RoyalMail #RoyalFail. Fk @SantanderUK #BankOfSatan Both as incompetent as each other. Neither should be let near vulnerable people. TWO ******* MONTHS WITHOUT ACCESS TO MY ESA WITHOUT GOING INTO BRANCH BCS THE ***** CAN'T GET ******* CARDS AND PINS DELIVERED

  • zacbusner
    Admiral Insurance? Pirates More Like (@zacbusner) reported

    @santanderuk You absolute cowards. Your complaints person just called me and then hung up - on a bank holiday - except I can't call you back - because it's a bank holiday! Disgusting customer service!

  • queenamaniana
    Amani (@queenamaniana) reported

    I NEED HELP. @santanderuk has completely locked me out of my bank account and is telling me I need to go back to England to show my ID or get a power of attorney. I need to apply for my lease but I don't have access to my online banking to get a bank statement.

  • zacbusner
    Admiral Insurance? Pirates More Like (@zacbusner) reported

    @santanderuk You absolute cowards. Your complaints person just called me and then hung up - on a bank holiday - except I can't call you back - because it's a bank holiday! Disgusting customer service!

  • KarlyEverley
    Karly Everley (@KarlyEverley) reported

    @santanderuk @TSB No good changes so far experience by a longterm customer who has spent hours on the phone trying to get an account added to the app due to address format not syncing with my other account address when Santander set up the new account address! Will be moving all my accounts.

  • LouiseEmery
    Louise Emery 🇬🇧🏴󠁧󠁢󠁥󠁮󠁧󠁿🇬🇧®️🦁 (@LouiseEmery) reported

    @santanderuk @TSB Sole trader. I've been on chat for ages and it's signed me out and then another time said technical issues. I keep responding and saying I'm still there when the screen comes up. Now been on for 40 minutes and counting.