Santander

Is Santander down in South Shields, South Tyneside, England?

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Santander UK plc is a British bank, wholly owned by the Spanish Santander Group. Santander offers current accounts, savings, investments, loans, credit cards and other financial products.

Problems in the last 24 hours in South Shields, England

The chart below shows the number of Santander reports we have received in the last 24 hours from users in South Shields and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Santander Outage Chart in South Shields, South Tyneside, England 03/17/2026 01:40

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Most Reported Problems

The following are the most recent problems reported by Santander users through our website.

  1. Mobile App (51%)

    Mobile App (51%)

  2. Website (23%)

    Website (23%)

  3. Transactions (10%)

    Transactions (10%)

  4. Login (10%)

    Login (10%)

  5. Transfer (3%)

    Transfer (3%)

  6. Withdrawals (2%)

    Withdrawals (2%)

Community Discussion

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Santander Issues Reports Near South Shields, England

Latest outage, problems and issue reports in South Shields and nearby locations:

  • Kinsal2 sally🌻🇺🇦😷#FBPPE 🇪🇺 (@Kinsal2) reported from Chester-le-Street, England

    @MorganBroadcast @santanderuk I have just shown her your tweet and she has sensibly decided against an account with @santanderuk . The last thing anyone should feel is that this is the kind of Customer Service that you would recieve if you found yourself the victim of a crime.

  • sorchaodonneII sorcha (@sorchaodonneII) reported from Sunderland, England

    Anyone who banks with @santanderuk having issues with payments declining due to the 3D authentication failing, but it’s not actually giving you an OTP or asking you to authorise the payment on the santander app? Don’t know what to do 🫠

  • danieljohnallis Daniel (@danieljohnallis) reported from Gateshead, England

    Sort it out @santanderuk since you changed from Visa to Mastercard, it’s been nothing but issues. My account isn’t working today. Good job this isn’t my main account and I have a couple of current accounts with other banks. As soon as my savings interestrate runs out I’m leaving!

Santander Issues Reports

Latest outage, problems and issue reports in social media:

  • nikitacastrorjs nikitacastrorjs (@nikitacastrorjs) reported

    @santanderuk You guys just depleted a top up of 15GBP and gave me no solution. We are in the fckn digital era, why do I need to make stupid phone calls of more than an hour to access my hard-earned money?

  • nicedeepbreath Nicky Lambert 💫 (@nicedeepbreath) reported

    @santanderuk Please employ more people - 3 days - 4 hours mostly on hold listening to awful music - no call back when promised. Problem remains unsolved- Really frustrating!!!!! Please listen to your customers , your one member of staff must dread picking up the phone .

  • clydefc123 liam (@clydefc123) reported

    @santanderuk the worst bank ever can't wait to shut my account down their a joke of a bank

  • clydefc123 liam (@clydefc123) reported

    @TSB @santanderuk can one use please help this is a joke their is alot of money I sent from one account to my other this still hasn't went in and no one seems to won't to help

  • CherylM080479 Cheryl McMahon (@CherylM080479) reported

    @santanderuk Tried to book an appointment in my local branch to open an account for my son and was told there were no appointments until June!?! Absolutely shocking customer service 🙄😔🤬

  • woolhatwoman woolhatwoman (@woolhatwoman) reported

    @WarphobblerKaz @santanderukhelp Ooh. NOT good, Kaz. @santanderuk and their help bods need to see what's gone wrtong xxx

  • Kev0Kane Kevin (@Kev0Kane) reported

    @santanderuk Is this down again? I can't get access.

  • DJRenoir Rob (@DJRenoir) reported

    @santanderuk I’m also getting problem setting up Boosts when I go from set up page 2 to 3. Can you tell me if Fitbit is on their as I am delaying a purchase I need to make. Thanks.

  • Kathryn_Watts Kitten Watts (@Kathryn_Watts) reported

    @santanderuk having one member of staff working the counter every day is insane. There is a queue of 7 people and this isn’t just a one off. It’s every time I’ve come in here. Such a terrible bank.

  • cyclist13 Paul the Cyclist,car/van driver/pedestrian/pleb (@cyclist13) reported

    @santanderuk Just spent 20 mins on the phone to your NON answering call centre, all lines are busy, any reason why you font have sufficent staff to answer the phones, seems to be a things lately with banks, abysmall service.