Santander

Is Santander down in South Shields, South Tyneside, England?

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Santander UK plc is a British bank, wholly owned by the Spanish Santander Group. Santander offers current accounts, savings, investments, loans, credit cards and other financial products.

Problems in the last 24 hours in South Shields, England

The chart below shows the number of Santander reports we have received in the last 24 hours from users in South Shields and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Santander Outage Chart in South Shields, South Tyneside, England 11/28/2025 04:15

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Most Reported Problems

The following are the most recent problems reported by Santander users through our website.

  1. Mobile App (56%)

    Mobile App (56%)

  2. Website (19%)

    Website (19%)

  3. Login (19%)

    Login (19%)

  4. Transactions (6%)

    Transactions (6%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Santander Issues Reports Near South Shields, England

Latest outage, problems and issue reports in South Shields and nearby locations:

  • danieljohnallis Daniel (@danieljohnallis) reported from Gateshead, England

    Sort it out @santanderuk since you changed from Visa to Mastercard, it’s been nothing but issues. My account isn’t working today. Good job this isn’t my main account and I have a couple of current accounts with other banks. As soon as my savings interestrate runs out I’m leaving!

  • Kinsal2 sally🌻🇺🇦😷#FBPPE 🇪🇺 (@Kinsal2) reported from Chester-le-Street, England

    @MorganBroadcast @santanderuk I have just shown her your tweet and she has sensibly decided against an account with @santanderuk . The last thing anyone should feel is that this is the kind of Customer Service that you would recieve if you found yourself the victim of a crime.

Santander Issues Reports

Latest outage, problems and issue reports in social media:

  • butlerarchive Tejumola Butler Adenuga (@butlerarchive) reported

    @santanderukhelp @santanderuk I’ve banked with you since my late teens, why do you think i’m a fraudster and blocked access to my account since the past 72 hours and no one seems to know anything apart from it being “under review”?

  • Katherine__x Katherine Thacker (@Katherine__x) reported

    @santanderuk the waiting time to speak to someone on the phone is awful. Absolutely awful, you push everyone todo everything online - how are your wait times this bad.

  • Andrewn68 Andrew N (@Andrewn68) reported

    @santanderuk @santanderuk got to love Santander Bank..call to make sure a payment online can be made...yeap no problem, make payment....account gets locked...fraud team dont answer...get told to log on to account that is locked. vicious circle of inept security

  • timthespark tim paver (@timthespark) reported

    @santanderuk has your app gone down please

  • CattyCurran Cat Baylis (@CattyCurran) reported

    @santanderuk my nearly 70 year old has lost her bank card, nobody answering emergency number and she doesn’t have online banking. Can someone help ASAP please.

  • BRADSTERRRRR Bradley (@BRADSTERRRRR) reported

    @santanderuk what an awful bank been a customer for years and lately been awful

  • Pontyboy11 pontyboy 🏴󠁧󠁢󠁷󠁬󠁳󠁿⚽️🍻🏉#MIOTA #ADA (@Pontyboy11) reported

    @DanielJHannan Send some of these people to @santanderukhelp @santanderuk they obviously need people as they are always extremely busy and always keep you waiting and waiting and waiting. Shocking service 😡

  • mikewellbelove mike wellbelove (@mikewellbelove) reported

    @santanderuk @santanderukhelp you have 24 hours to reply before I report you to the Financial Ombudsman Service and Action Fraud re your dealings around my mortgage now waiting for 2nd call back after 1st call back promised never happened #poorcustomerservice

  • DKB1984 Dan Bridge (@DKB1984) reported

    @santanderuk have you got issues with your website today? Trying to make a payment, but keep getting kicked out

  • bild77 Bild77 (@bild77) reported

    @santanderuk been on hold for your fraud team for pushing 90 mins in total. Not working today?? In thr meantime I can't access my accounts. Unbelievable