Santander

Is Santander down in South Shields, South Tyneside, England?

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Santander UK plc is a British bank, wholly owned by the Spanish Santander Group. Santander offers current accounts, savings, investments, loans, credit cards and other financial products.

Problems in the last 24 hours in South Shields, England

The chart below shows the number of Santander reports we have received in the last 24 hours from users in South Shields and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Santander Outage Chart in South Shields, South Tyneside, England 03/16/2026 01:10

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Most Reported Problems

The following are the most recent problems reported by Santander users through our website.

  1. Mobile App (51%)

    Mobile App (51%)

  2. Website (23%)

    Website (23%)

  3. Transactions (10%)

    Transactions (10%)

  4. Login (10%)

    Login (10%)

  5. Transfer (3%)

    Transfer (3%)

  6. Withdrawals (2%)

    Withdrawals (2%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Santander Issues Reports Near South Shields, England

Latest outage, problems and issue reports in South Shields and nearby locations:

  • Kinsal2 sally🌻🇺🇦😷#FBPPE 🇪🇺 (@Kinsal2) reported from Chester-le-Street, England

    @MorganBroadcast @santanderuk I have just shown her your tweet and she has sensibly decided against an account with @santanderuk . The last thing anyone should feel is that this is the kind of Customer Service that you would recieve if you found yourself the victim of a crime.

  • sorchaodonneII sorcha (@sorchaodonneII) reported from Sunderland, England

    Anyone who banks with @santanderuk having issues with payments declining due to the 3D authentication failing, but it’s not actually giving you an OTP or asking you to authorise the payment on the santander app? Don’t know what to do 🫠

  • danieljohnallis Daniel (@danieljohnallis) reported from Gateshead, England

    Sort it out @santanderuk since you changed from Visa to Mastercard, it’s been nothing but issues. My account isn’t working today. Good job this isn’t my main account and I have a couple of current accounts with other banks. As soon as my savings interestrate runs out I’m leaving!

Santander Issues Reports

Latest outage, problems and issue reports in social media:

  • davemihad Tommy Cleverly (@davemihad) reported

    @santanderuk I need to make a complaint. Worst service I have received

  • iowmillie Millie (@iowmillie) reported

    . @santanderuk been in Greece for a month and suddenly my card isn't working here. Everytime I try to get cash it just says transaction cancelled. Tried multiple ATMs. Is there a known problem?

  • MAK805 MK (@MAK805) reported

    @santanderuk Appalling customer service. Ask me to call a number saying its staffed 24/7. On line for 30mins and then told noone can pick up. Call the same number again. What is going on??

  • ywilkinson1 Yvonne wilkinson (@ywilkinson1) reported

    @santanderuk Hello are you still having problems with card payments

  • shoswitch_ Switch (@shoswitch_) reported

    I can’t log into my online banking through the app I’ve been trying for hours and I get log in! @santanderukhelp @santanderuk

  • TerrySpinks5 Terry Spinks (@TerrySpinks5) reported

    @santanderuk My cards been declined for no reason today! Spent 2 hours on the phone, no answer, disgusting service… is there a problem… as your customers we deserve A reply!!!!

  • RossSinnott Ross Sinnott (@RossSinnott) reported

    @santanderuk Has your services gone down cause I'm having difficulties using my card.

  • Scotthansekow Scott Hansekowitsch (@Scotthansekow) reported

    @santanderuk has something gone done, none of my cards working ???

  • Bodhi21m HODLer formally known as Dave ⚡🌋 (@Bodhi21m) reported

    My wife just showed me her phone and she's downloaded @binance but her bank @santanderuk blocked her funds. She is literally the last person I had down as being orange-pilled. Gutted she's been blocked, shows how difficult it can be starting out, now I'm off to explain on-ramps!

  • ebarber37 Ed Barber (@ebarber37) reported

    @santanderuk can I go to a branch to get online access unblocked? Tried calling multiple times for long holds last few days but haven't managed to get through to helpdesk