Is Santander down in South Shields, South Tyneside, England?
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Santander UK plc is a British bank, wholly owned by the Spanish Santander Group. Santander offers current accounts, savings, investments, loans, credit cards and other financial products.
Full Outage Map
TransactionsProblems in the last 24 hours in South Shields, England
The chart below shows the number of Santander reports we have received in the last 24 hours from users in South Shields and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by Santander users through our website.
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Mobile App (56%)
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Website (19%)
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Login (19%)
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Transactions (6%)
Community Discussion
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Santander Issues Reports Near South Shields, England
Latest outage, problems and issue reports in South Shields and nearby locations:
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Daniel
(@danieljohnallis) reported
from
Gateshead, England
Sort it out @santanderuk since you changed from Visa to Mastercard, it’s been nothing but issues. My account isn’t working today. Good job this isn’t my main account and I have a couple of current accounts with other banks. As soon as my savings interestrate runs out I’m leaving!
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sally🌻🇺🇦😷#FBPPE 🇪🇺
(@Kinsal2) reported
from
Chester-le-Street, England
@MorganBroadcast @santanderuk I have just shown her your tweet and she has sensibly decided against an account with @santanderuk . The last thing anyone should feel is that this is the kind of Customer Service that you would recieve if you found yourself the victim of a crime.
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sorcha
(@sorchaodonneII) reported
from
Sunderland, England
Anyone who banks with @santanderuk having issues with payments declining due to the 3D authentication failing, but it’s not actually giving you an OTP or asking you to authorise the payment on the santander app? Don’t know what to do 🫠
Santander Issues Reports
Latest outage, problems and issue reports in social media:
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simopco
(@simopco) reported
@santanderuk I’ve been trying to register a LPA online on behalf of my sister. For the second time I’ve received a letter informing that I haven’t included complete copy. Website only allows 4 pages. Document is about 19 pages long.
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RichardM
(@MottyRW) reported
@santanderukhelp @santanderuk the chat service were unable to help. I’ve now been on hold for 30 minutes to your security team. Can one of your management team please call me? I will summarise what’s happened below for clarity.
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MatrixAnalysis
(@Fran115MW) reported
@firstdirect @santanderuk should be working to get my final research project sorted, and hopefully pass that to move on to my final piece of work before I finish on 6 June. At this rate I will be throwing 4 years of study down the drain because of your actions Santander, so Mr Bostock, get
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MatrixAnalysis
(@Fran115MW) reported
@santanderuk so Santander you have shamefully just blocked the switching of my account to @firstdirect You have absolutely no grounds to block the switch and First Direct state they have not been given a reason. It's my choice and my money, you've admitted there was no reason to
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Hannah Griffith
(@HStodd89) reported
Day 10 of @santanderuk blocking my account & holding my money hostage. Still waiting for my "guaranteed" phone call I was meant to receive on Thursday to sort this mess out. No one can tell me why 48 hours has turned into 10 days or what the actual problem is. Useless.
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Real Innovating HR
(@HrInnovating) reported
@santanderuk I am very #disappointed with the service currently. No one is giving me a direct response as to what is happening to my cheque and I am left to just wait. Can someone let me know what is going on? @santanderukhelp
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Mike Molyneaux
(@MolyneauxMike) reported
@santanderuk - simply appalling customer service from your operators. Sort it out. Why should I wait over an hour on the phone!
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MatrixAnalysis
(@Fran115MW) reported
@firstdirect @santanderuk and if there is anyone out there who deals with commercial/banking law and is willing to help me to take Santander to task, please let me know. @FreddieMoonPay Freddie just a plug for your dad, I spoke to him this week, but I might need his help on suing Santander
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MatrixAnalysis
(@Fran115MW) reported
@santanderuk @firstdirect this is the absolute pits Santander, you have no reason whatsoever to block my request to switch to First Direct. My account is in credit. You froze my account for no good reason for 6 days, you've admitted you were in the wrong effectively, which
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Lester Mackenzie
(@ablowtothehead) reported
@santanderuk your finance arm has incorrectly attached finance to my car because of a previous owners personal plate and now I can't sell it. How can I sort this out quickly? I have an offer on my car and 1 day to sort this out. Please help!