Santander status: access issues and outage reports

Problems in the last 24 hours in South Shields, England

The chart below shows the number of Santander reports we have received in the last 24 hours from users in South Shields, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

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Santander Issues Reports Near South Shields, England

Latest outage, problems and issue reports in South Shields and nearby locations:

• 
  Daniel (@danieljohnallis) reported 11 minutes ago from Gateshead, England

  Sort it out @santanderuk since you changed from Visa to Mastercard, it’s been nothing but issues. My account isn’t working today. Good job this isn’t my main account and I have a couple of current accounts with other banks. As soon as my savings interestrate runs out I’m leaving!

• 
  sorcha (@sorchaodonneII) reported 32 minutes ago from Sunderland, England

  Anyone who banks with @santanderuk having issues with payments declining due to the 3D authentication failing, but it’s not actually giving you an OTP or asking you to authorise the payment on the santander app? Don’t know what to do 🫠

• 
  sally🌻🇺🇦😷#FBPPE 🇪🇺 (@Kinsal2) reported 39 minutes ago from Chester-le-Street, England

  @MorganBroadcast @santanderuk I have just shown her your tweet and she has sensibly decided against an account with @santanderuk . The last thing anyone should feel is that this is the kind of Customer Service that you would recieve if you found yourself the victim of a crime.

Santander Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Mellissa Timms 🖤 (@mel5kijones) reported 6 minutes ago

  @santanderuk been trying to use the Sandi service on my app since yesterday afternoon but it keeps advising me that it’s experiencing some issues and to try again later. Is this a known problem? I’ve done recent update, cache clear and reinstalled. Also tried this on laptop

• 
  AnnRaj (@anandhichetlur) reported 7 minutes ago

  @santanderuk not able to access the account online. can you help pl

• 
  Dana (@Danaoioioi) reported 13 minutes ago

  @santanderuk @TSB Don't switch to Santander!!!! My switch has been 'completed' and I'm left unable to log onto mobile banking to access my money. They say I have to go into a branch to sort it out!! Fuming.

• 
  Tyler (@Empty_With_You) reported 18 minutes ago

  @santanderuk For the record, you withholding MY money from me & preventing my bills from being paid isn’t an “inconvenience”. The fact that not a single notification was sent to me, nor is there anything on my account to show there’s a block makes it even worse.

• 
  Kris (@lookitskris) reported 21 minutes ago

  @santanderuk tried all of the above, this has been a recurring problem for months now

• 
  audreygallagher (@audreygallagher) reported 25 minutes ago

  @santanderuk @TSB His card doesn't work as I stated he's waiting for a new card, his memory is poor & he entered the pin incorrectly locking him out. A branch is his only access to cash without a card.

• 
  Oasis (@Oasisrvti) reported 26 minutes ago

  Another day of @santanderuk sitting on their arse doing **** all

• 
  M.D (@Only1MaxyD) reported 32 minutes ago

  @santanderuk Hello, this is what I mean, rather than the customer have to subtract and do a calculation, can this current spend value be shown?

• 
  Jools Parker (@joolsparker) reported 35 minutes ago

  Appalling service at @santanderuk in #Oxford Ridiculous and unclear ‘queuing’ system for the counters. Left waiting despite there being no other customers.

• 
  Barry (@Gowithbazza1) reported 37 minutes ago

  @UltraDane @santanderuk Well Well Well apparently they have to right. Well, if I win the lottery, the money will not be going into my Santander account! It ta be going in an offshore account Who ******** do they think they are stopping people withdrawing there own money Scum.