Is Santander down in South Shields, South Tyneside, England?
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Santander UK plc is a British bank, wholly owned by the Spanish Santander Group. Santander offers current accounts, savings, investments, loans, credit cards and other financial products.
Problems in the last 24 hours in South Shields, England
The chart below shows the number of Santander reports we have received in the last 24 hours from users in South Shields and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by Santander users through our website.
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Mobile App (56%)
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Website (19%)
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Login (19%)
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Transactions (6%)
Community Discussion
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Santander Issues Reports Near South Shields, England
Latest outage, problems and issue reports in South Shields and nearby locations:
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sorcha
(@sorchaodonneII) reported
from
Sunderland, England
Anyone who banks with @santanderuk having issues with payments declining due to the 3D authentication failing, but it’s not actually giving you an OTP or asking you to authorise the payment on the santander app? Don’t know what to do 🫠
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sally🌻🇺🇦😷#FBPPE 🇪🇺
(@Kinsal2) reported
from
Chester-le-Street, England
@MorganBroadcast @santanderuk I have just shown her your tweet and she has sensibly decided against an account with @santanderuk . The last thing anyone should feel is that this is the kind of Customer Service that you would recieve if you found yourself the victim of a crime.
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Daniel
(@danieljohnallis) reported
from
Gateshead, England
Sort it out @santanderuk since you changed from Visa to Mastercard, it’s been nothing but issues. My account isn’t working today. Good job this isn’t my main account and I have a couple of current accounts with other banks. As soon as my savings interestrate runs out I’m leaving!
Santander Issues Reports
Latest outage, problems and issue reports in social media:
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E r i n 🌻
(@ErinRW05) reported
@MorganBroadcast My god Charlotte no wonder you’re off your food this is ******* horrific!! I’m so so sorry this has happened. I hope you have support around you and I will follow you to keep up to date with this shame on @santanderuk
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Joyously Elly #FBPA #FBPE 🇺🇦
(@Elly_JoyUK) reported
@MorganBroadcast A colleague's partner had their gym locker broken into last week, but fortunately they caught it before the scumbags went mad, and they didn't get his phone. Total scum, and I'm including @santanderuk and @VirginActiveUK in that description. Hope costumers vote with their feet.
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Gwen
(@GwenM74) reported
@MorganBroadcast I’m a @santanderuk @bancosantander customer. Concerned at this story in terms of the treatment of a customer and the underlying security failings…
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Margaret 💙 🕷
(@Maggiepeggy36) reported
@MorganBroadcast So awful for you. I hope you get full compensation from @santanderuk All good wishes to you.
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Jon Ayre
(@Jon_Ayre) reported
@EwanToo @santanderuk Sounds like @santanderuk seriously sucks here. Banks have a fund for this type of thing. It's essential for banks to maintain trust in the electronic payment ecosystem or their whole model falls down & to do this thefts like this need to be quickly refunded with minimum publicity
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Deb Burfoot
(@clydey1) reported
@MorganBroadcast @santanderuk I'm so pleased that you have this level of support.
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Paul Barker
(@PaulBar81542561) reported
@MorganBroadcast @santanderuk How did they reset your online banking, I have the Santander app and it still requires a password to access. Also was your phone not password protected?
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J
(@jeffefc1878) reported
@MorganBroadcast @santanderuk @VirginActiveUK I doubt this will help but As an ex-Santander employee… they’ve reset your online banking because they have access to your phone so they’ve gone “forgot log on details” entered in your card number and changing the 5 digit security number as OTP is sent to the phone 1/2
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antonia
(@antoniac08) reported
@MorganBroadcast @santanderuk @VirginActiveUK How awful, hope you’re OK and that Virgin take some responsibility asap
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Tahmina 🇬🇧
(@TahminaOnree) reported
@MorganBroadcast Shocked and sad to read this and how awful all this is. Appalling behaviour from @santanderuk and @VirginActiveUK hope you get your money back 🙏🏽 and scums get caught. The world is f’d up with disgusting people 😔🙏🏽🤬