Is Santander down in South Shields, South Tyneside, England?
No problems detected
If you are having issues, please submit a report below.
Santander UK plc is a British bank, wholly owned by the Spanish Santander Group. Santander offers current accounts, savings, investments, loans, credit cards and other financial products.
Full Outage Map
TransactionsProblems in the last 24 hours in South Shields, England
The chart below shows the number of Santander reports we have received in the last 24 hours from users in South Shields and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Santander. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Santander users through our website.
-
Mobile App (51%)
-
Website (23%)
-
Login (12%)
-
Transactions (10%)
-
Withdrawals (2%)
-
Transfer (1%)
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Santander Issues Reports Near South Shields, England
Latest outage, problems and issue reports in South Shields and nearby locations:
-
sally🌻🇺🇦😷#FBPPE 🇪🇺
(@Kinsal2) reported
from
Chester-le-Street, England
@MorganBroadcast @santanderuk I have just shown her your tweet and she has sensibly decided against an account with @santanderuk . The last thing anyone should feel is that this is the kind of Customer Service that you would recieve if you found yourself the victim of a crime.
-
Daniel
(@danieljohnallis) reported
from
Gateshead, England
Sort it out @santanderuk since you changed from Visa to Mastercard, it’s been nothing but issues. My account isn’t working today. Good job this isn’t my main account and I have a couple of current accounts with other banks. As soon as my savings interestrate runs out I’m leaving!
-
sorcha
(@sorchaodonneII) reported
from
Sunderland, England
Anyone who banks with @santanderuk having issues with payments declining due to the 3D authentication failing, but it’s not actually giving you an OTP or asking you to authorise the payment on the santander app? Don’t know what to do 🫠
Santander Issues Reports
Latest outage, problems and issue reports in social media:
-
carol ferrary
(@carolmichael) reported
@santanderuk thank@you for acknowledging the issues where you fell short of your service. Thank you for the decent compensation
-
nikkimilne
(@nikkimilne9) reported
@santanderuk when nearly £7k is fraudulently taken from your account and you spend an hour on hold trying to speak to somebody only to be cut off. Ruined Sunday. Worst service ever…
-
Anna Peacock
(@annapeacock26) reported
@santanderuk @santanderukhelp I am going to have to call your bank AGAIN this morning to try & get my money, despite your team promising to call in the event of any issues. If you are considering banking with this bank, don’t.
-
Ash
(@MrHappySquid) reported
@santanderuk Hi, I'm trying to close down a credit card account. There's a balance due to be refunded to me - but every time I call to supply details for payment, I can never get through. Is there an email I can send details to?
-
For Me & For You
(@FMFYTweet) reported
@santanderukhelp Actually, I take that thanks back. We're now into our 4th hour on hold. Payments to the carers ergo look after our father are now delayed. The service from @santanderuk is appalling. Are customers supposed to hold indefinitely?
-
corpycorps
(@son_goku6996) reported
@Caitrionakelly4 @santanderuk I also encountered similar issues support service were just useles @Lord_tecch helped
-
Gill Williams
(@nayrb1957) reported
@santanderuk BLOODY APP IS ALWAYS GOT A PROBLEM. FIRST THE OTHER DAY FOR 24 HOURS. NOT THIS MORNING CANT BLOODY LOG IN. PUT MY SECURITY NUMBERS IN AND ….NOTHING CANT SEE ANYTHING ON MY BANK. BLOODY PAIN IN THE ARSE NOW ITS NEARLY EVERY SODDING DAY . CANT TRANSFER FROM SAVINGS TO CURRENT
-
josh sams
(@_joshnosh_) reported
It amazes me that traditional banks are still around. My new @santanderuk card. The letter says use vertual assistant to activate. It tells me to log in. 15 mins on the phone, lady tells me I can't log in because I dont have account details. #incompetent
-
Scott
(@FPL_TheMak) reported
@santanderuk @santanderukhelp your telephone service is getting worse. Twice now I’ve called my Select number and been told “ill speak to this team” then next thing I know I’m transferred and on hold. No explanation. 47 minute call there to merge two personal ids.
-
Paddymartin346
(@davymartin346) reported
@santanderuk waited on four separate days for over 20 min each on your fraud line without answer. This is appalling. With this level of customer service can you give me any reason why I shouldn’t change banks?