Is Santander down in South Shields, South Tyneside, England?
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Santander UK plc is a British bank, wholly owned by the Spanish Santander Group. Santander offers current accounts, savings, investments, loans, credit cards and other financial products.
Full Outage Map
TransactionsProblems in the last 24 hours in South Shields, England
The chart below shows the number of Santander reports we have received in the last 24 hours from users in South Shields and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by Santander users through our website.
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Mobile App (50%)
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Website (23%)
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Login (12%)
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Transactions (11%)
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Withdrawals (2%)
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Transfer (1%)
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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Santander Issues Reports Near South Shields, England
Latest outage, problems and issue reports in South Shields and nearby locations:
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Daniel
(@danieljohnallis) reported
from
Gateshead, England
Sort it out @santanderuk since you changed from Visa to Mastercard, it’s been nothing but issues. My account isn’t working today. Good job this isn’t my main account and I have a couple of current accounts with other banks. As soon as my savings interestrate runs out I’m leaving!
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sally🌻🇺🇦😷#FBPPE 🇪🇺
(@Kinsal2) reported
from
Chester-le-Street, England
@MorganBroadcast @santanderuk I have just shown her your tweet and she has sensibly decided against an account with @santanderuk . The last thing anyone should feel is that this is the kind of Customer Service that you would recieve if you found yourself the victim of a crime.
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sorcha
(@sorchaodonneII) reported
from
Sunderland, England
Anyone who banks with @santanderuk having issues with payments declining due to the 3D authentication failing, but it’s not actually giving you an OTP or asking you to authorise the payment on the santander app? Don’t know what to do 🫠
Santander Issues Reports
Latest outage, problems and issue reports in social media:
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muppettgordon
(@muppettgordon24) reported
@santanderuk Recently switched to Santander from Nationwide< what a mistake that was. Incompetent complaints department and promised by branch manager to deal with a problem who has done nothing. Need to switch back pronto to a proper bank.
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Steve Tait
(@Stevejtait) reported
@santanderuk Card transactions still not working … when will this be fixed?
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David Stone
(@stonedg44) reported
@santanderuk Waited over 40 minutes and still no agent to speak with. Online banking no help either as "Chat with us" is useless at responding to a simple question. Coived-19 has been here long enough for any business to have sorted this.
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Sophie
(@bemusedwithlife) reported
@santanderuk If it was the customer having problems with their account, & we said to Santander that we were sorry and "working hard to fix the issue", that wouldn't cut it, we would be charged.🤬But if it's the other way round...!🤬
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JMP 🇬🇧
(@BIGrsJ) reported
3 hours 15 minutes SO FAR on the phone to @santanderuk customer service. Last straw for me after nearly 40 years 😤
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Lepidopterous latour
(@latour_kiri) reported
@santanderuk Have been trying to access my account online since this .owning Still not able to. When will this be resolved? I received a (scam?) Call this morning telling me of 2 attempts to access my account through Amazon amounting to 4 figure sums. Help please
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Michael Ollerenshaw
(@MichaelOlleren3) reported
@santanderuk Why are you constantly having issues ,any chance of a truthful answer.
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Kevin Yeomans
(@kevinyeomans) reported
Santander - I’m new to the Bank - first impressions? Absolutely shocking!!! 2weeks in and poor customer service! @santanderuk
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James Coulter
(@JamesCoulter9) reported
@santanderuk I’m trying to make a payment via the app today in connection with a property purchase and keep getting the error “oops something went wrong”. When will this be fixed?
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Nicole Smith🦋
(@nicolesmithy97) reported
@santanderuk do you have a vulnerable customer line for the elderly on hold for over 20 mins for my Nan she does not have mobile or online banking I’m trying to help her buy something online and you keep saying you are sending her passcode in online banking when she don’t have it