Santander

Is Santander down in South Shields, South Tyneside, England?

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Santander UK plc is a British bank, wholly owned by the Spanish Santander Group. Santander offers current accounts, savings, investments, loans, credit cards and other financial products.

Problems in the last 24 hours in South Shields, England

The chart below shows the number of Santander reports we have received in the last 24 hours from users in South Shields and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Santander Outage Chart in South Shields, South Tyneside, England 03/06/2026 18:00

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Most Reported Problems

The following are the most recent problems reported by Santander users through our website.

  1. Mobile App (58%)

    Mobile App (58%)

  2. Transactions (13%)

    Transactions (13%)

  3. Website (13%)

    Website (13%)

  4. Login (11%)

    Login (11%)

  5. Withdrawals (3%)

    Withdrawals (3%)

  6. Transfer (2%)

    Transfer (2%)

Community Discussion

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Santander Issues Reports Near South Shields, England

Latest outage, problems and issue reports in South Shields and nearby locations:

  • Kinsal2 sally🌻🇺🇦😷#FBPPE 🇪🇺 (@Kinsal2) reported from Chester-le-Street, England

    @MorganBroadcast @santanderuk I have just shown her your tweet and she has sensibly decided against an account with @santanderuk . The last thing anyone should feel is that this is the kind of Customer Service that you would recieve if you found yourself the victim of a crime.

  • sorchaodonneII sorcha (@sorchaodonneII) reported from Sunderland, England

    Anyone who banks with @santanderuk having issues with payments declining due to the 3D authentication failing, but it’s not actually giving you an OTP or asking you to authorise the payment on the santander app? Don’t know what to do 🫠

  • danieljohnallis Daniel (@danieljohnallis) reported from Gateshead, England

    Sort it out @santanderuk since you changed from Visa to Mastercard, it’s been nothing but issues. My account isn’t working today. Good job this isn’t my main account and I have a couple of current accounts with other banks. As soon as my savings interestrate runs out I’m leaving!

Santander Issues Reports

Latest outage, problems and issue reports in social media:

  • Fayeemery1 Faye Emery #FBPE #feminist 🔶 (@Fayeemery1) reported

    @MorganBroadcast This is awful. We bank with @santanderuk and recently we have had 2 occasions where they have not authorised an online banking transaction and frustratingly locked our accounts, without checks/calls. It sounds very haphazard rather than a systematic approach. 🤞 it gets sorted.

  • DavieNorrie David Norrie (@DavieNorrie) reported

    @tggleeson @jmason @santanderuk what is being done to fix the massive security vulnerabilities identified in your mobile banking app ? It looks like simply uninstalling the app doesn’t save me. Should I destroy my cards ?

  • lumpydonna Donna Cook🤘🥃🎶 (@lumpydonna) reported

    @MorganBroadcast @rawlimark I can’t possibly imagine why anyone banks with Santander. They’re ****. I cannot recommend First Direct highly enough, or Nationwide as they, too, get excellent ratings Sorry you’ve been dished such a ****** time by @santanderuk They don’t deserve anyone’s custom

  • pllowry P L (@pllowry) reported

    @santanderuk #santander Now 40mins in a queue waiting to ask a simple question. No feedback as to what my place in the queue is. Another customer service joke, just as well it's a competitive industry.

  • dcatlover4 A (@dcatlover4) reported

    @MorganBroadcast Astounded at how Santander have treated you. This is literally my worst nightmare. I've reviewed my own phone and app security this morning on the back of your thread, but as a @santanderuk customer myself may have to move from them in the long run. I hope you get some redress x

  • RosamundDakin Rosamund Dakin (nee Bayes) (@RosamundDakin) reported

    @MorganBroadcast I've had terrible experiences with @santanderuk in the past, which is why I no longer bank with them. Come on @santanderuk do the right thing for this innocent victim, reimburse her in full without delay.

  • MorganBroadcast Charlotte Morgan (@MorganBroadcast) reported

    @_JessHayden @santanderuk Sorry to hear they’ve not given you the service you deserve - not at all surprised, sadly! X

  • PollyonaHill Pollyona Hill (@PollyonaHill) reported

    @CaroSwannie This is awful and embarrassing @santanderuk

  • ManInTheMadness Man in the Moon (@ManInTheMadness) reported

    @santanderuk Please help @MorganBroadcast

  • MissKristy_LH Miss Kristy 🇮🇪 (@MissKristy_LH) reported from Tottenham, England

    @MorganBroadcast @santanderuk Nevermind, I have just read through the thread and noticed many @Barclays shout outs all over the thread with responses from them. I will be going there. 👍 Hope this issue gets sorted for you.