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Santander

Santander down? Current status and problems in South Shields, South Tyneside, England

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Santander UK plc is a British bank, wholly owned by the Spanish Santander Group. Santander offers current accounts, savings, investments, loans, credit cards and other financial products.

Full Outage Map

Problems in the last 24 hours in South Shields, England

The chart below shows the number of Santander reports we have received in the last 24 hours from users in South Shields, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

At the moment, we haven't detected any problems at Santander. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Santander users through our website.

  • 39% Mobile App (39%)
  • 26% Website (26%)
  • 17% Transactions (17%)
  • 11% Login (11%)
  • 6% Transfer (6%)
  • 2% Withdrawals (2%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Santander Issues Reports Near South Shields, England

Latest outage, problems and issue reports in South Shields and nearby locations:

  • danieljohnallis
    Daniel (@danieljohnallis) reported from Gateshead, England

    Sort it out @santanderuk since you changed from Visa to Mastercard, it’s been nothing but issues. My account isn’t working today. Good job this isn’t my main account and I have a couple of current accounts with other banks. As soon as my savings interestrate runs out I’m leaving!

  • Kinsal2
    sally🌻🇺🇦😷#FBPPE 🇪🇺 (@Kinsal2) reported from Chester-le-Street, England

    @MorganBroadcast @santanderuk I have just shown her your tweet and she has sensibly decided against an account with @santanderuk . The last thing anyone should feel is that this is the kind of Customer Service that you would recieve if you found yourself the victim of a crime.

Santander Issues Reports

Latest outage, problems and issue reports in social media:

  • Nicholadale1
    NICHOLA DALE (@Nicholadale1) reported

    @santanderuk 2days waiting for a fax - atrocious customer service!!!!

  • NeilKeegan7
    Neil Keegan (@NeilKeegan7) reported

    @santanderukhelp Not a huge amount of help. @santanderuk perhaps you will do something to correct the unavailable number on the error screen. That might stop vulnerable customers being hijacked on this channel? I will give my business to someone who actually offers some meaningful support.

  • RachelMaryProut
    RachelMarieLeProut (@RachelMaryProut) reported

    Hi @santanderuk I'm really curious as to why my recently-widowed mother is unable to update her contact details over the phone, and very curious as to your justification for leaving an elderly woman without access to her bank account in the wake of a bereavement?

  • manf_1st
    Sam Elliott 🇬🇧 (@manf_1st) reported

    @santanderuk 57 minutes and counting, on hold to sort out a security problem linking my bank card to Google pay WTF is going on? This happens every time and has done for a few years now!!!! Had a fkn Nuff

  • I_Am_Gems
    Gem (@I_Am_Gems) reported

    @santanderuk I’ve had your Mastercard debit card for over a year and Apple Pay still not accepting it. Tried registering the card countless times and been through your customer service… what’s the problem with Mastercard and Apple????

  • AfroAverage
    AverageAfro (@AfroAverage) reported

    @santanderuk I've been mugged in greece. I need help with the best course of action to cancel my card. I don't have a phone or login details!

  • KathrynExcell
    Kat Excell (@KathrynExcell) reported

    Today we were due to complete on our forever home purchase, but we're still waiting on a mortgage offer from @santanderuk - it's been waaaay longer than their own service agreement. Can't help but wonder if we're being penalised because I'm on mat leave...

  • AkA56021900
    Ak A (@AkA56021900) reported

    Hello @santanderuk I had applied for scholarship and had been declared as recipient of the £500 award to be used on Santander aspire website. But I haven’t received any email link for my log in details from JS group yet. How do I proceed. #NeverStopLearning #SantanderUniUK

  • carlhess88
    Carl Hessell (@carlhess88) reported

    @santanderukhelp @santanderuk Terrible service..doing a house renovation. Told Sant (joint account). First new payment, blocked. 30mins on hold to unblock. Next payment, blocked. Wouldn't unblock over phone (40mins hold) told to go in branch. Not possible. Changing banks

  • Wilmoth39
    Wilmoth (@Wilmoth39) reported

    @santanderuk is there a problem with resetting online banking credentials?