Is Santander down in South Shields, South Tyneside, England?
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Santander UK plc is a British bank, wholly owned by the Spanish Santander Group. Santander offers current accounts, savings, investments, loans, credit cards and other financial products.
Full Outage Map
TransactionsProblems in the last 24 hours in South Shields, England
The chart below shows the number of Santander reports we have received in the last 24 hours from users in South Shields and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by Santander users through our website.
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Mobile App (46%)
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Website (25%)
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Transactions (13%)
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Login (10%)
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Transfer (4%)
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Withdrawals (3%)
Community Discussion
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Santander Issues Reports Near South Shields, England
Latest outage, problems and issue reports in South Shields and nearby locations:
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sorcha
(@sorchaodonneII) reported
from
Sunderland, England
Anyone who banks with @santanderuk having issues with payments declining due to the 3D authentication failing, but it’s not actually giving you an OTP or asking you to authorise the payment on the santander app? Don’t know what to do 🫠
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Daniel
(@danieljohnallis) reported
from
Gateshead, England
Sort it out @santanderuk since you changed from Visa to Mastercard, it’s been nothing but issues. My account isn’t working today. Good job this isn’t my main account and I have a couple of current accounts with other banks. As soon as my savings interestrate runs out I’m leaving!
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sally🌻🇺🇦😷#FBPPE 🇪🇺
(@Kinsal2) reported
from
Chester-le-Street, England
@MorganBroadcast @santanderuk I have just shown her your tweet and she has sensibly decided against an account with @santanderuk . The last thing anyone should feel is that this is the kind of Customer Service that you would recieve if you found yourself the victim of a crime.
Santander Issues Reports
Latest outage, problems and issue reports in social media:
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sǝɯɐɾ
(@jamesatkins) reported
@santanderuk need to be spending less on Ant and bloody Dec and sorting out their completely useless customer service and fraud team Just wasted 2.5 hours of my life trying to get through to them. Easier to bin my card off by letter to the CEO than to get my card unblocked. #done
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Jennzah 💀 Pre-order DIG TWO GRAVES 💀
(@jennzahling) reported
wow, @santanderuk really has the worst customer service. locked down our account and told us we can't have it unlocked untill we visit a branch in the UK -- we live in the USA! why can't you help us over the phone - we were on hold for THREE HOURS?!
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Frank Choice Comms
(@FrankChoiceComm) reported
@santanderuk hi there, I’m trying to sort repayment of the BBL and in all your instructions you dont actually tell us what name appears on the account I need to make the payment to. Please can someone help?
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#FreePalestine 🇵🇸🇵🇰
(@Alz97733638) reported
@santanderuk @Tesco Hello, Tesco charged me twice for an item and the transaction is still pending. Spoke to Customer Service in Tesco who said bank should not charge me for it as its an error. Situation isn't resolved- please help
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Joey Maley
(@joeymaley) reported
from
Wokingham, England
@santanderuk I have just hung up after being on hold for the past 1 hour 23 minutes. You have the very worst history of phone times I have ever known. I wanted to sort my issue online but was unable to as your app is awful. You closed the local branch. You are beyond useless.
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Julian
(@Mr13alls) reported
@santanderuk I am not a customer but I went into a Santander branch and asked the cashier if they could give me two fifty pence pieces for a pound coin, I appreciate that there is no profit in this transaction, needless to say I was told no. Now you want me to switch my current account.
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david verrecchia
(@waderyaganado) reported
@santanderuk Appalling customer service in the mortgage department
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Richard Vadon
(@richardvadon) reported
I set up an account from my son when he was born with Alliance and Leicester (Now part of @santanderuk) He starts at University this weekend but @Santander say they have no record of the account despite us having the paperwork. Hmm I can’t help feel I’ve been cheated.
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John O'Hara
(@JOHara75017) reported
@santanderuk Can’t Santander get its act together on onboarding students? My daughter had a heck of a job to register online, has been waiting over a week for a temporary username and when she calls the number on the website it is manned by a chatbot and she can’t get anywhere!
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martin
(@martin01743005) reported
@santanderuk Santander has shown little empathy for my situation and although multiple notes have been left on my account I have seen no effort from santander to help me in this situation.