Santander

Is Santander down in South Shields, South Tyneside, England?

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Santander UK plc is a British bank, wholly owned by the Spanish Santander Group. Santander offers current accounts, savings, investments, loans, credit cards and other financial products.

Problems in the last 24 hours in South Shields, England

The chart below shows the number of Santander reports we have received in the last 24 hours from users in South Shields and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Santander Outage Chart in South Shields, South Tyneside, England 12/27/2025 16:40

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Most Reported Problems

The following are the most recent problems reported by Santander users through our website.

  1. Mobile App (57%)

    Mobile App (57%)

  2. Login (18%)

    Login (18%)

  3. Website (12%)

    Website (12%)

  4. Transactions (8%)

    Transactions (8%)

  5. Withdrawals (4%)

    Withdrawals (4%)

Community Discussion

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Santander Issues Reports Near South Shields, England

Latest outage, problems and issue reports in South Shields and nearby locations:

  • danieljohnallis Daniel (@danieljohnallis) reported from Gateshead, England

    Sort it out @santanderuk since you changed from Visa to Mastercard, it’s been nothing but issues. My account isn’t working today. Good job this isn’t my main account and I have a couple of current accounts with other banks. As soon as my savings interestrate runs out I’m leaving!

  • sorchaodonneII sorcha (@sorchaodonneII) reported from Sunderland, England

    Anyone who banks with @santanderuk having issues with payments declining due to the 3D authentication failing, but it’s not actually giving you an OTP or asking you to authorise the payment on the santander app? Don’t know what to do 🫠

  • Kinsal2 sally🌻🇺🇦😷#FBPPE 🇪🇺 (@Kinsal2) reported from Chester-le-Street, England

    @MorganBroadcast @santanderuk I have just shown her your tweet and she has sensibly decided against an account with @santanderuk . The last thing anyone should feel is that this is the kind of Customer Service that you would recieve if you found yourself the victim of a crime.

Santander Issues Reports

Latest outage, problems and issue reports in social media:

  • Jasonpinkney18 Jason pinkney (@Jasonpinkney18) reported

    @santanderuk Hi I still can't get on the Santander app itsays that you have blocked access to it for security reasons how long will it be for it to get fixed

  • AskAmy_Life AskAmy.Life (@AskAmy_Life) reported

    5/ Genuinely disgusted @santanderuk Been a customer for 17 years and recommended highly in past. This is withdrawn. Don`t bank with @santanderuk

  • Cleverdickcoffe Cleverdicks coffee (@Cleverdickcoffe) reported

    @PeterForsyth14 @VodafoneUK I am having similar problems have been asking for an email stating the problem to @santanderuk so my mortgage can move forward but a communication giant can’t email apparently

  • kimology2k16 Kimology Sports (@kimology2k16) reported

    @santanderuk WORST BANK. WORST CUSTOMER SERVICE ... OVER AN HOUR OF BEING PASSED FROM PILLAR TO POST!

  • Aviationlfc jft96 (@Aviationlfc) reported

    @santanderuk @santanderukhelp Shocking customer service to my 85 year old disabled deaf father over the phone today.

  • nathan_2019_ Nathan (@nathan_2019_) reported

    **** @santanderuk , been a customer for over 6 years no problems till the last few months, involved in a scam but they cant/wont do nothing about it and now there showing fake balances, poor customer services that treat u like **** on the phone , BANK ESLEWHERE.

  • JoannaE12344612 Joanna Evans (@JoannaE12344612) reported

    I’m absolutely broken, I cannot do this anymore @santanderuk I feel absolutely broken and at the end of my tether right now. I can’t give you any longer, I’ve asked for help, I’ve followed all your steps! I can’t do it anymore!!

  • JDee1235 _JD 💜_ (@JDee1235) reported

    @santanderuk Would you be able to help me? I purchased a phone from @QuickMobileFix on Boxing Day last year and they didnt send me the phone. They have fobbed me off with different dates when they will pay me back and promised I wd receive funds today and haven't.#QuickMobileFix

  • hlouiseg Hayley Wood (@hlouiseg) reported

    More good: @DWP Not awful but not great @santanderuk

  • JoannaE12344612 Joanna Evans (@JoannaE12344612) reported

    @santanderuk You have stolen my £30,000!! You have had all the evidence you have asked me for, kept changing the goal posts and still I cannot access MY OWN FUNDS... no timescale for this, no one can speak to you now! Sorry NO enough is enough, it is my money and I want access