Santander

Is Santander down in South Shields, South Tyneside, England?

No problems detected

If you are having issues, please submit a report below.

Santander UK plc is a British bank, wholly owned by the Spanish Santander Group. Santander offers current accounts, savings, investments, loans, credit cards and other financial products.

Problems in the last 24 hours in South Shields, England

The chart below shows the number of Santander reports we have received in the last 24 hours from users in South Shields and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Santander Outage Chart in South Shields, South Tyneside, England 03/15/2026 11:15

At the moment, we haven't detected any problems at Santander. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Santander users through our website.

  1. Mobile App (51%)

    Mobile App (51%)

  2. Website (23%)

    Website (23%)

  3. Transactions (10%)

    Transactions (10%)

  4. Login (10%)

    Login (10%)

  5. Transfer (3%)

    Transfer (3%)

  6. Withdrawals (2%)

    Withdrawals (2%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Santander Issues Reports Near South Shields, England

Latest outage, problems and issue reports in South Shields and nearby locations:

  • danieljohnallis Daniel (@danieljohnallis) reported from Gateshead, England

    Sort it out @santanderuk since you changed from Visa to Mastercard, it’s been nothing but issues. My account isn’t working today. Good job this isn’t my main account and I have a couple of current accounts with other banks. As soon as my savings interestrate runs out I’m leaving!

  • sorchaodonneII sorcha (@sorchaodonneII) reported from Sunderland, England

    Anyone who banks with @santanderuk having issues with payments declining due to the 3D authentication failing, but it’s not actually giving you an OTP or asking you to authorise the payment on the santander app? Don’t know what to do 🫠

  • Kinsal2 sally🌻🇺🇦😷#FBPPE 🇪🇺 (@Kinsal2) reported from Chester-le-Street, England

    @MorganBroadcast @santanderuk I have just shown her your tweet and she has sensibly decided against an account with @santanderuk . The last thing anyone should feel is that this is the kind of Customer Service that you would recieve if you found yourself the victim of a crime.

Santander Issues Reports

Latest outage, problems and issue reports in social media:

  • tenagibson Tena Rebecca Gibson (@tenagibson) reported

    Is anyone else who has a @santanderuk account, forever having to either order a new card or it stops working because you don’t enter your pin enough? So so annoying. Literally no other bank does this.

  • Tegwin Chris Timm - Sondela Consulting Ltd (@Tegwin) reported

    OMG @santanderuk has got to the THE WORST bank in the history of banking. Terrible customer service. Been on the phone over 20 mins and still no answer. Dont think they actually want my money saved with them. Time to move

  • tenbetter Tenbetter (@tenbetter) reported

    @santanderuk Is it possible for me to manage my mortgage online without having a santander bank account? Your website won't let me register without sort code and account number

  • RaiiShakur Rach (@RaiiShakur) reported

    @santanderuk I’m waiting for an unarranged overdraft to come off my account (taken in error) spoke to CS this morning who said it would come off today. Money has just gone into this account and been taken will this go back in when the overdraft comes off? #ihateamazon.

  • BurnsideNew New_Burnside (@BurnsideNew) reported

    @santanderuk You could ditch your account fees. That would help with the cost of living crisis.

  • cam_ods Cam ODS #RIPShox 💔❤️🕊️ (@cam_ods) reported

    @santanderuk and @Nationwide are literally 2 of the worst banks in the UK i swear down!!

  • CavalliLondra Piero (@CavalliLondra) reported

    @santanderukhelp You can help with any questions can you JA? Ok here goes....Why is it now the 5th day that my banking app is blocked. Why have I still not heard from your Security Team? Why have I not had a callback? #patheticsantander @santanderuk @financialombuds

  • emistar86 Emily (@emistar86) reported

    @santanderuk i need advice on mortgage but after 15 minutes on hold and all the branches around me closed down, how can I get in touch?!

  • Antlaarr Antlarr (@Antlaarr) reported

    @santanderuk having set aside time to speak about my mortgage I am disappointed that you dropped the call after one ring and know don’t answer. Customer for 20 years! #CustomerService

  • ClokeKaren Mrs KCEarlyyears (@ClokeKaren) reported

    @parkx19 @santanderuk Me too , MasterCard not working, been declined .