Is Santander down in South Shields, South Tyneside, England?

Santander UK plc is a British bank, wholly owned by the Spanish Santander Group. Santander offers current accounts, savings, investments, loans, credit cards and other financial products.

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Full Outage Map

Problems in the last 24 hours in South Shields, England

The chart below shows the number of Santander reports we have received in the last 24 hours from users in South Shields and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

At the moment, we haven't detected any problems at Santander. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Santander users through our website.

1. 

   Mobile App (56%)

2. 

   Login (16%)

3. 

   Website (14%)

4. 

   Transactions (10%)

5. 

   Withdrawals (4%)

Community Discussion

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Santander Issues Reports Near South Shields, England

Latest outage, problems and issue reports in South Shields and nearby locations:

• Daniel (@danieljohnallis) reported a minute ago from Gateshead, England

  Sort it out @santanderuk since you changed from Visa to Mastercard, it’s been nothing but issues. My account isn’t working today. Good job this isn’t my main account and I have a couple of current accounts with other banks. As soon as my savings interestrate runs out I’m leaving!

• sorcha (@sorchaodonneII) reported 26 minutes ago from Sunderland, England

  Anyone who banks with @santanderuk having issues with payments declining due to the 3D authentication failing, but it’s not actually giving you an OTP or asking you to authorise the payment on the santander app? Don’t know what to do 🫠

• sally🌻🇺🇦😷#FBPPE 🇪🇺 (@Kinsal2) reported 54 minutes ago from Chester-le-Street, England

  @MorganBroadcast @santanderuk I have just shown her your tweet and she has sensibly decided against an account with @santanderuk . The last thing anyone should feel is that this is the kind of Customer Service that you would recieve if you found yourself the victim of a crime.

Santander Issues Reports

Latest outage, problems and issue reports in social media:

• wendy brown 💙 (@bookster54) reported 7 seconds ago

  @santanderuk at last! Within a day of my complaint landing on Pam's desk the refund was in my account. 2 weeks of being passed from pillar to post, 5+ hrs on mobile. It shouldn't be this hard - v poor customer service.

• IAMDAVIDBUDD (@iamdavidbudd) reported 19 seconds ago

  @haircarpet @santanderukhelp please note that @santanderuk staff have first to ascertain that the phone caller is wearing a mask before staff member is able to enter safe space to deal with customer enquiry

• Bethany (@beth1814) reported 29 seconds ago

  @mommmy33333 @antanddec @santanderuk I wish you luck, just be aware it’s a real long shot for them to see this and do something about it. Have you tried loans etc to help you out?

• A. Noble (@ANoble63393050) reported a minute ago

  @LauraBerrillPR @Matronincharge @santanderuk Same happened with NatWest. DON'T CLOSE even if you transfer most of your business elsewhere. Get as many accounts you can Never know when one bank becomes impossible/closes the account for no reason.

• DannyUK #BLM (@DannyUK) reported 4 minutes ago

  I went early to @santanderuk this week. Less of a queue, but the same issue as before in terms of the scanner not being able to scan my ID as the photo is "too light". WTF is wrong with your scanners, Santander? Having to wait while they phone head office AGAIN. Such a joke.

• 🅲🆁🅰🅸🅶 📷 (@TheOriginal_CC) reported 5 minutes ago

  @santanderuk It could only get 'better' Your app was so bad and unreliable, no point in new features when it's down for maintenance or not logging in so frequently. We switched to Starling a month ago and never looked back.

• Lady Chelsea Norris (@radiochelsea) reported 6 minutes ago from Stockport, England

  1/2 So @santanderuk my account goes into arrears for 1 day - you then block my account and takes 5 days to unlock meaning I can’t use my own money!!! How do I feed kids/get petrol? You suggest bank transfer how does that work at a supermarket?

• Andy (@thehitcher34) reported 11 minutes ago

  @santanderuk is Doncaster branch open on a Saturday? It says so on the website but I want to check before travelling, thanks.

• Bethany (@beth1814) reported 16 minutes ago

  @mommmy33333 @antanddec @santanderuk What do you want them to do exactly? And why you in particular? Not trying to be rude, genuinely want to know. It’s a very long shot they’ll see your tweets and want to pay for your university. Slightly better chance if you have a really good reason to help

• Kate (@KateKtam) reported 17 minutes ago

  @santanderuk Any idea why your online banking won’t allow me to request my log in details and why it’s taking over 45 minutes for your staff to answer calls when trying to sort it out? Desperately need access and have no way of doing it.