Santander

Is Santander down in South Shields, South Tyneside, England?

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Santander UK plc is a British bank, wholly owned by the Spanish Santander Group. Santander offers current accounts, savings, investments, loans, credit cards and other financial products.

Problems in the last 24 hours in South Shields, England

The chart below shows the number of Santander reports we have received in the last 24 hours from users in South Shields and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Santander Outage Chart in South Shields, South Tyneside, England 01/21/2026 10:15

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Most Reported Problems

The following are the most recent problems reported by Santander users through our website.

  1. Mobile App (57%)

    Mobile App (57%)

  2. Login (16%)

    Login (16%)

  3. Website (14%)

    Website (14%)

  4. Transactions (10%)

    Transactions (10%)

  5. Withdrawals (4%)

    Withdrawals (4%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Santander Issues Reports Near South Shields, England

Latest outage, problems and issue reports in South Shields and nearby locations:

  • Kinsal2 sally🌻🇺🇦😷#FBPPE 🇪🇺 (@Kinsal2) reported from Chester-le-Street, England

    @MorganBroadcast @santanderuk I have just shown her your tweet and she has sensibly decided against an account with @santanderuk . The last thing anyone should feel is that this is the kind of Customer Service that you would recieve if you found yourself the victim of a crime.

  • danieljohnallis Daniel (@danieljohnallis) reported from Gateshead, England

    Sort it out @santanderuk since you changed from Visa to Mastercard, it’s been nothing but issues. My account isn’t working today. Good job this isn’t my main account and I have a couple of current accounts with other banks. As soon as my savings interestrate runs out I’m leaving!

  • sorchaodonneII sorcha (@sorchaodonneII) reported from Sunderland, England

    Anyone who banks with @santanderuk having issues with payments declining due to the 3D authentication failing, but it’s not actually giving you an OTP or asking you to authorise the payment on the santander app? Don’t know what to do 🫠

Santander Issues Reports

Latest outage, problems and issue reports in social media:

  • TheRunningDon Stephen Kerr (@TheRunningDon) reported

    I remain confused as to why a human being working for @santanderuk @santanderukhelp has no wish to engage in a person to person conversation. It would be lovely to hear from ‘a real person’ as soon as one can be persuaded to pick up the phone. With all good wishes. Thx 2/2

  • TheRunningDon Stephen Kerr (@TheRunningDon) reported

    I remain confused as to why a human being working for @santanderuk @santanderukhelp has no wish to engage in a person to person conversation. It would be lovely to hear from ‘a real person’ as soon as one can be persuaded to pick up the phone. With all good wishes. Thanks 🙏🏻

  • Tatty42 James T (@Tatty42) reported

    @santanderuk hello, I am unable to add my debit card to Fitbit Pay, can you help please?

  • XRPDanXRP Daniel (@XRPDanXRP) reported

    @santanderuk your customer services number is atrocious!! Can someone reach out to me.

  • LegalPenny @Legalpenny (@LegalPenny) reported

    @buckjamesfs @santanderuk Maybe they need some help from our @Moneypenny #LiveChat team 🤔🤔🤔🤔

  • do2day Donna Thompson (@do2day) reported

    @AskVirginMoney @santanderuk @AskVirginMoney shocker no call back and still not working….

  • makeyoubillions ECF.Buzz (@makeyoubillions) reported

    Is @santanderuk the worst bank in the world . Yes Carl their idiot from Liverpool on 01908343925 is either a scam or dumb as ****. Letter from @santanderuk claiming I had applied for Credit arrived. No answer from help line never applied to them and don’t have account with them.

  • Bigglesdaf Andrew (@Bigglesdaf) reported

    @santanderuk @santanderukhelp what is wrong with the website? I’m constantly getting logged out when I try to do anything! When will you fix the app to allow standing order amendments??

  • asdfghjkLUCY_ l u c y (@asdfghjkLUCY_) reported

    @santanderuk I've got a savings account but can't find my account number or sort code on my online banking - can you help with where I can find this

  • abbybaines abby 🥂 (@abbybaines) reported

    @santanderuk Hi, my cards locked, ATM won't unlock it despite me using the correct pin and I can't get through to you over the phone. Please help!