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Santander

Santander status: access issues and outage reports

Some problems detected

Users are reporting problems related to: mobile app, transactions and login.

Full Outage Map
  • Santander generated 0 outage signals in the last 24 hours around South Shields, including 0 direct reports.

Santander UK plc is a British bank, wholly owned by the Spanish Santander Group. Santander offers current accounts, savings, investments, loans, credit cards and other financial products.

Problems in the last 24 hours in South Shields, England

The chart below shows the number of Santander reports we have received in the last 24 hours from users in South Shields, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

August 18: Problems at Santander

Santander is having issues since 11:20 AM GMT. Are you also affected? Leave a message in the comments section!

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Santander Issues Reports Near South Shields, England

Latest outage, problems and issue reports in South Shields and nearby locations:

  • Kinsal2
    sally🌻🇺🇦😷#FBPPE 🇪🇺 (@Kinsal2) reported from Chester-le-Street, England

    @MorganBroadcast @santanderuk I have just shown her your tweet and she has sensibly decided against an account with @santanderuk . The last thing anyone should feel is that this is the kind of Customer Service that you would recieve if you found yourself the victim of a crime.

  • danieljohnallis
    Daniel (@danieljohnallis) reported from Gateshead, England

    Sort it out @santanderuk since you changed from Visa to Mastercard, it’s been nothing but issues. My account isn’t working today. Good job this isn’t my main account and I have a couple of current accounts with other banks. As soon as my savings interestrate runs out I’m leaving!

  • sorchaodonneII
    sorcha (@sorchaodonneII) reported from Sunderland, England

    Anyone who banks with @santanderuk having issues with payments declining due to the 3D authentication failing, but it’s not actually giving you an OTP or asking you to authorise the payment on the santander app? Don’t know what to do 🫠

Santander Issues Reports

Latest outage, problems and issue reports in social media:

  • petch_nic
    Nick (@petch_nic) reported

    @santanderuk The first time I gave up after 90 minutes, this time it’s been almost 3 hours. What is the problem?

  • lauraodell13
    Laura odell (@lauraodell13) reported

    @santanderuk Absolutely shocking customer service. I should not have to be chasing my own money, endless calls, emails and last resort is reaching out here. All I keep being told is to constantly email, and I never get a reply. It’s been 2 weeks and being given the run around

  • urmPAMELA
    Pamela Christodoulou (@urmPAMELA) reported

    @santanderuk you’ve had my account blocked for 3 days, any chance you could get this sorted so I have access to some money?

  • ibkis30
    Andrew (@ibkis30) reported

    @antanddec @santanderuk You have such a ******* nerve telling people about getting hello with a mortgage when you're worth billions why don't you talentless ***** **** off

  • omgitsmaks
    Maks (@omgitsmaks) reported

    @santanderuk Are these advisers also able to help with a money transfer request or i have to wait until tomorrow morning?

  • broncoskolar
    Pasteur Eyes #UTA 🟥 (@broncoskolar) reported

    @santanderuk you moved my branch without telling me at Canary Wharf and the new one has no counter or anyway to pay coins in. Very poor service.

  • iamedterry
    Edward Terry (@iamedterry) reported

    @santanderuk As a systems and process specialist I can see there’s a deeper issue that needs addressing. And removing telephone support was not a smart move either. Why are you making it so hard to get support? Do you want to lose customers? It wouldn’t surprise me if you are.

  • EggBoxOfTricks
    Egg Box (@EggBoxOfTricks) reported

    @IsntWorkingPod @HeadWarriorTWM @santanderuk D, obvs! Plus terrible optics given the current situation, which although totally unrelated is so jarring with his frivolous & mocking-like tone.

  • MrEko_Lost
    Mr Eko (@MrEko_Lost) reported

    @hnjsamuels @santanderuk @santanderuk rubbish service

  • Jelibra1967
    Ficanaso (@Jelibra1967) reported

    @ForeverScept @santanderuk @antanddec Id check out the Martin Lewis website or download his app. There will be a deal to move to another bank and get cash back for doing it. Think my brother just moved to Nationwide for £175.