Santander

Is Santander down in South Shields, South Tyneside, England?

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Santander UK plc is a British bank, wholly owned by the Spanish Santander Group. Santander offers current accounts, savings, investments, loans, credit cards and other financial products.

Problems in the last 24 hours in South Shields, England

The chart below shows the number of Santander reports we have received in the last 24 hours from users in South Shields and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Santander Outage Chart in South Shields, South Tyneside, England 02/18/2026 16:35

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Most Reported Problems

The following are the most recent problems reported by Santander users through our website.

  1. Mobile App (61%)

    Mobile App (61%)

  2. Login (13%)

    Login (13%)

  3. Website (11%)

    Website (11%)

  4. Transactions (10%)

    Transactions (10%)

  5. Withdrawals (3%)

    Withdrawals (3%)

  6. Transfer (2%)

    Transfer (2%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Santander Issues Reports Near South Shields, England

Latest outage, problems and issue reports in South Shields and nearby locations:

  • danieljohnallis Daniel (@danieljohnallis) reported from Gateshead, England

    Sort it out @santanderuk since you changed from Visa to Mastercard, it’s been nothing but issues. My account isn’t working today. Good job this isn’t my main account and I have a couple of current accounts with other banks. As soon as my savings interestrate runs out I’m leaving!

  • Kinsal2 sally🌻🇺🇦😷#FBPPE 🇪🇺 (@Kinsal2) reported from Chester-le-Street, England

    @MorganBroadcast @santanderuk I have just shown her your tweet and she has sensibly decided against an account with @santanderuk . The last thing anyone should feel is that this is the kind of Customer Service that you would recieve if you found yourself the victim of a crime.

Santander Issues Reports

Latest outage, problems and issue reports in social media:

  • WYeates Will Yeates (@WYeates) reported

    Trying to get to work but @TFL @santanderuk cycles have 1. blocked my account without any warning, 2. won't let me log in to fix it, and 3. can't take a new card on the phone due to a bug. They also 4. Can't call me back to fix it when it is fixed....

  • Prime_number82 Ian prime (@Prime_number82) reported

    Currently on hold for a total of 50 mins so far trying to speak to a person at @santanderuk as someone has attempted to change my login, amd locked my account. Absolute customer service shambles

  • SoniaBhogal Sonia Bhogal (@SoniaBhogal) reported

    Diabolical service from @santanderuk @santanderukhelp today. After 1hr 7 mins on the phone I had to hang up and use my @Barclaycard Visa Credit instead.

  • brittania_hmh brittania.hmh (@brittania_hmh) reported

    @DyHardPro @santanderuk Awful service to those who are having difficulties when out of the UK

  • kf19801980 Karl (@kf19801980) reported

    @santanderuk can someone help me please

  • lewisgenney lewis genney (@lewisgenney) reported

    @santanderuk I bank with you personally as well as a mortgage! On my Mortgage I have made overpayments and need it get a summary from day 1. Please help

  • AltitudeChris Chris (@AltitudeChris) reported

    @santanderuk WTF 🤬. Why has “Santandercards Ltd” debited £970 from my current account this morning??!!!!!!

  • MLPDante1 MLP Dante (@MLPDante1) reported

    @santanderuk your phone service is **** guys i have been cut off 4 times trying to get my card working

  • HTinajane TJ Hilton 💜🤟💜🇺🇦🇺🇦🇺🇦 (@HTinajane) reported

    SERIOUSLY @santanderuk 49 minutes & still holding to speak with customer service 🤬🤬

  • exponytailpaul Paul Cook (@exponytailpaul) reported

    @santanderuk Morrisons say you have gone down and can’t make payments, chaos at the tills ??