Santander

Is Santander down in South Shields, South Tyneside, England?

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Santander UK plc is a British bank, wholly owned by the Spanish Santander Group. Santander offers current accounts, savings, investments, loans, credit cards and other financial products.

Problems in the last 24 hours in South Shields, England

The chart below shows the number of Santander reports we have received in the last 24 hours from users in South Shields and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Santander Outage Chart in South Shields, South Tyneside, England 12/03/2025 03:05

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Most Reported Problems

The following are the most recent problems reported by Santander users through our website.

  1. Mobile App (53%)

    Mobile App (53%)

  2. Website (18%)

    Website (18%)

  3. Login (18%)

    Login (18%)

  4. Transactions (6%)

    Transactions (6%)

  5. Withdrawals (6%)

    Withdrawals (6%)

Community Discussion

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Santander Issues Reports Near South Shields, England

Latest outage, problems and issue reports in South Shields and nearby locations:

  • danieljohnallis Daniel (@danieljohnallis) reported from Gateshead, England

    Sort it out @santanderuk since you changed from Visa to Mastercard, it’s been nothing but issues. My account isn’t working today. Good job this isn’t my main account and I have a couple of current accounts with other banks. As soon as my savings interestrate runs out I’m leaving!

  • Kinsal2 sally🌻🇺🇦😷#FBPPE 🇪🇺 (@Kinsal2) reported from Chester-le-Street, England

    @MorganBroadcast @santanderuk I have just shown her your tweet and she has sensibly decided against an account with @santanderuk . The last thing anyone should feel is that this is the kind of Customer Service that you would recieve if you found yourself the victim of a crime.

Santander Issues Reports

Latest outage, problems and issue reports in social media:

  • MahlerRehab SkepticalClassics (@MahlerRehab) reported

    @santanderuk my mum is trying to request a new PIN for her debit card. She hasn’t updated her phone on her online account and can’t remember the login details. She is 87. She would like to speak to someone if I am able to assist her in the call.

  • Janietip Jane Tippett (@Janietip) reported from Tottenham, England

    @santanderuk is there a problem with on line banking. Logging on and keep loosing connection. Not happening with other websites

  • polyp2000 polyp2000(⧖) (@polyp2000) reported

    @financialombuds please advise. Went into @santanderuk to speak to a lady about a problem with an account switch. She cancelled all my cards,now i cannot transfer to @AskNationwide . Second time they have thrown a roadblock. There is a guarantee that account switch takes 7 days

  • Nicolaw71434810 Nicola woods (@Nicolaw71434810) reported

    @santanderuk 6 years since my mum died and Santander are still causing us a headache with the trust. We employed independent financial advisor to help us and Santander are so incompetent things still not dealt with. Numerous complaints have been placed to your company,you don’t even respond.

  • shabs_uk Shabba Dabba Do (@shabs_uk) reported

    @santanderuk @santanderukhelp how long are waiting times? Currently at 25 mins…..phone lines down? No one to answer? Poor service.

  • kills1 Stephen Kill (@kills1) reported

    @santanderuk Hi, I waited half an hour on your phone line to update my mobile number to allow me to login to your online services on Saturday. My old mobile number is still showing on the website on Sunday. When will this be updated please?

  • EXHAUSTEDPOA George (@EXHAUSTEDPOA) reported

    @santanderuk Please can you supply an email, as POA to sectioned son I can't get access to online banking and need to send an urgent email to you. Thanks

  • LadyofCrypto1 Lady of Crypto 💎👑 (@LadyofCrypto1) reported

    @santanderuk You don't support transactions to #crypto exchanges. I get your ads on #cryptotwitter. Sort out your ad targeting.

  • WarriorsDenny Denny Warriors FC (@WarriorsDenny) reported

    @santanderuk @BankofScotland @HSBC_UK why can you help us?

  • _dam19 d a v i d (@_dam19) reported

    @santanderuk if I block contactless on my card through the app does that apply to Apple Pay also?