Santander

Is Santander down in South Shields, South Tyneside, England?

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Santander UK plc is a British bank, wholly owned by the Spanish Santander Group. Santander offers current accounts, savings, investments, loans, credit cards and other financial products.

Problems in the last 24 hours in South Shields, England

The chart below shows the number of Santander reports we have received in the last 24 hours from users in South Shields and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Santander Outage Chart in South Shields, South Tyneside, England 02/25/2026 17:50

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Most Reported Problems

The following are the most recent problems reported by Santander users through our website.

  1. Mobile App (59%)

    Mobile App (59%)

  2. Transactions (12%)

    Transactions (12%)

  3. Website (12%)

    Website (12%)

  4. Login (12%)

    Login (12%)

  5. Withdrawals (3%)

    Withdrawals (3%)

  6. Transfer (2%)

    Transfer (2%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Santander Issues Reports Near South Shields, England

Latest outage, problems and issue reports in South Shields and nearby locations:

  • danieljohnallis Daniel (@danieljohnallis) reported from Gateshead, England

    Sort it out @santanderuk since you changed from Visa to Mastercard, it’s been nothing but issues. My account isn’t working today. Good job this isn’t my main account and I have a couple of current accounts with other banks. As soon as my savings interestrate runs out I’m leaving!

  • Kinsal2 sally🌻🇺🇦😷#FBPPE 🇪🇺 (@Kinsal2) reported from Chester-le-Street, England

    @MorganBroadcast @santanderuk I have just shown her your tweet and she has sensibly decided against an account with @santanderuk . The last thing anyone should feel is that this is the kind of Customer Service that you would recieve if you found yourself the victim of a crime.

  • sorchaodonneII sorcha (@sorchaodonneII) reported from Sunderland, England

    Anyone who banks with @santanderuk having issues with payments declining due to the 3D authentication failing, but it’s not actually giving you an OTP or asking you to authorise the payment on the santander app? Don’t know what to do 🫠

Santander Issues Reports

Latest outage, problems and issue reports in social media:

  • OldeNaturalist Olde Naturalist 🕷️ 🦋 🐝 💙 (@OldeNaturalist) reported

    Jesus @santanderuk - 36 mins on hold so far! For a business customer. Hopeless

  • seanmgilbert20 Sean is Boogie Woogie-ing all night long (@seanmgilbert20) reported

    Hi @santanderuk I tried to contact security about an account issue today, after being told that I had to call instead of trying to sort the issue in store, and after being on hold for 30 minutes the call got cut

  • Pushpas_Kitchen Devesh Patel (@Pushpas_Kitchen) reported

    @santanderuk I have been waiting weeks for a reply to my query on my approved mortgage application. Can anyone help as I need this in order to complete?

  • pcm2u pcm2u (@pcm2u) reported

    @Mastercard So thats twice in one month that a purchase service transaction via @santanderuk and also @Visa has failed? Whats going on? All blaming each other?

  • WiganStarJr Ethan (@WiganStarJr) reported

    @santanderuk can I have help please

  • Kai_sgm K♛ (@Kai_sgm) reported

    @EE why is my Santander app not working on mobile data… only on wifi. @santanderuk

  • agw1437 A.G.W. 🇬🇧 (@agw1437) reported

    @calvinrobinson Not @santanderuk . They consistently lowered all the benefits they got people to sign up with. My elderly mum was caught in a scam and santander wouldn’t refund - we are with the ombudsman now. It’s a truly awful bank. Arrogant and uncaring.

  • chrisclifton26 Chris Clifton (@chrisclifton26) reported

    @santanderuk no point applying for a Santamder loan then. Every time I try, your website crashes after entering my personal details.

  • Browney120417 David Brown (@Browney120417) reported

    @santanderuk @santanderukhelp over 6 hours on hold over 7 calls and yet again a dropped call. Worst customer service since earth began

  • hanalibby88 hannah thorpe (@hanalibby88) reported

    Loosing the will with Santander @santanderuk is anybody else having issues with getting through?