Is Santander down in South Shields, South Tyneside, England?
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Santander UK plc is a British bank, wholly owned by the Spanish Santander Group. Santander offers current accounts, savings, investments, loans, credit cards and other financial products.
Full Outage Map
TransactionsProblems in the last 24 hours in South Shields, England
The chart below shows the number of Santander reports we have received in the last 24 hours from users in South Shields and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by Santander users through our website.
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Mobile App (57%)
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Login (16%)
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Website (14%)
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Transactions (10%)
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Withdrawals (4%)
Community Discussion
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Santander Issues Reports Near South Shields, England
Latest outage, problems and issue reports in South Shields and nearby locations:
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Daniel
(@danieljohnallis) reported
from
Gateshead, England
Sort it out @santanderuk since you changed from Visa to Mastercard, it’s been nothing but issues. My account isn’t working today. Good job this isn’t my main account and I have a couple of current accounts with other banks. As soon as my savings interestrate runs out I’m leaving!
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sorcha
(@sorchaodonneII) reported
from
Sunderland, England
Anyone who banks with @santanderuk having issues with payments declining due to the 3D authentication failing, but it’s not actually giving you an OTP or asking you to authorise the payment on the santander app? Don’t know what to do 🫠
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sally🌻🇺🇦😷#FBPPE 🇪🇺
(@Kinsal2) reported
from
Chester-le-Street, England
@MorganBroadcast @santanderuk I have just shown her your tweet and she has sensibly decided against an account with @santanderuk . The last thing anyone should feel is that this is the kind of Customer Service that you would recieve if you found yourself the victim of a crime.
Santander Issues Reports
Latest outage, problems and issue reports in social media:
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mw
(@mrwilkinson1839) reported
@santanderuk appalling customer service from santander consumer finance, on hold for 1 hour trying to talk to someone and gave up.
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Matt Dodds
(@Doddsy151) reported
@santanderuk holding for hours about a mortgage redemption but can't get through please help
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Duncan ダンカン
(@duncanbudd) reported
@santanderuk trying to send you a phishing email I received but it bounced with an error about a poor MTA reputation. Looks as though you have blacklisted my IP address 🤷
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Niall S
(@S44235689) reported
Dear @santanderuk trying to change my address online. New address is 140years old but you cannot find it. Chat - not working Phones - closed Printable form - no printer. This after freezing my account a couple of weeks ago.
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Ray 🦅 🏴
(@raystratman) reported
@santanderuk Holding on phone forever listening to music. 45 minutes now. Transferred from one person to another. Very simple query to help line. ‘Help line’? Nobody seems able to help without passing on to someone else. This really is the most incompetent organisation!
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Faery Doll
(@Faerydesigns) reported
@JackLan33772356 @MorganBroadcast Poor girl. @santanderuk what happened to your caring customer service?!
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Ian Davies
(@ianjamesdavies) reported
Hello again @santanderuk. After spending more than an hour on hold last week I was provided some details to pay into a mortgage account that don’t work with bacs transfers. Do I need to repeat the whole process again, or can someone get in touch with me to correct the error?
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TheoGriff, 🇪🇸🏴
(@Theo_Griff) reported
@santanderuk @santanderukhelp Please help. 4 phonecalls with Justin & Sean, Sandi chats and with Emma+ innumerable security questions + fingerprint authorisations and is now 4th day since Justin said my transfer was authorised but still not done. I can't sleep from stress HELPME
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James McConnell 🇪🇺
(@JamesMc_C) reported
Unbelievable that @santanderuk App still doesn't have cheque scan like "all" other banking apps. They've closed all my local branches - so how? btw website gives instructions how to do it..I assume in Spain. Is this a dying bank in UK?
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n
(@naydottboggno) reported
@santanderuk are there problems with setting up standing orders today?