Is Santander down in South Shields, South Tyneside, England?
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Santander UK plc is a British bank, wholly owned by the Spanish Santander Group. Santander offers current accounts, savings, investments, loans, credit cards and other financial products.
Problems in the last 24 hours in South Shields, England
The chart below shows the number of Santander reports we have received in the last 24 hours from users in South Shields and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by Santander users through our website.
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Mobile App (51%)
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Website (23%)
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Login (12%)
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Transactions (10%)
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Withdrawals (2%)
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Transfer (2%)
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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Santander Issues Reports Near South Shields, England
Latest outage, problems and issue reports in South Shields and nearby locations:
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sally🌻🇺🇦😷#FBPPE 🇪🇺
(@Kinsal2) reported
from
Chester-le-Street, England
@MorganBroadcast @santanderuk I have just shown her your tweet and she has sensibly decided against an account with @santanderuk . The last thing anyone should feel is that this is the kind of Customer Service that you would recieve if you found yourself the victim of a crime.
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Daniel
(@danieljohnallis) reported
from
Gateshead, England
Sort it out @santanderuk since you changed from Visa to Mastercard, it’s been nothing but issues. My account isn’t working today. Good job this isn’t my main account and I have a couple of current accounts with other banks. As soon as my savings interestrate runs out I’m leaving!
Santander Issues Reports
Latest outage, problems and issue reports in social media:
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Nick Lockyer
(@NickLockyer) reported
@will_hulse @santanderuk Not untypical for a complicated IT issue. Doesn’t mean it is a malware attack specifically. Could be as simple as a database problem, and they’re doing everything necessary to bring it back. Unless HCL are involved and they’re trying to mobilise knowledge from onshore IT
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MrPostman
(@MrPostman90) reported
Can anybody recommend a bank you are happy with that has a good online banking app? I’ve been with @santanderuk 18 years. When I needed a mortgage they couldn’t help me. When I needed to balance transfer a credit card balance, couldn’t help me. No more loyalty from me!
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Kaya La Roche 🌙♋
(@KayaLaRoche) reported
@studant47 @santanderuk @santanderukhelp It isn’t routine maintenance - that was last night and they don’t do it all day on a Saturday shutting their entire system. I’m not sure why they added that message. I can access the app and my balance is there thankfully. But the money I’ve transferred today is missing.
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Eric Andrew Charles
(@EACharles12) reported
@BeccaJ5216 @lisabrackers @santanderuk While this is totally unacceptable from Santander, it’s also foolish not to have many cards as all these providers regularly have issues
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💚❤💙💜🧡 lilly 💚❤💙💜🧡
(@longlivelillyxo) reported
@santanderuk doesn't fix the ************* issue.
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Hannah Jordan
(@hanjordan) reported
@santanderukhelp @santanderuk pls help, I’d like to leave the house today
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Robert Cann
(@frodo10121984) reported
@santanderuk This is not an update just a repeat of your last tweet an hour ago. Why don't you explain what the issue is and when you intend to have it fixed by instead of just feeding us all rubbish!!
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Alexander Holland
(@a1exh) reported
@santanderuk In today’s world of server virtualisation and network simulations, fall over redundancy etc this doesn’t happen IF you fund your IT department correctly. This should never happen. Smells like cost cutting
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Fay
(@Fay52612049) reported
@santanderuk How long until this is fixed? It has been down for hours
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Michele Welch
(@camdengirl67) reported
@santanderuk Been trying to access my account from the app on my phone having no luck. Hope this will be resolved soon.