Santander

Is Santander down in South Shields, South Tyneside, England?

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Santander UK plc is a British bank, wholly owned by the Spanish Santander Group. Santander offers current accounts, savings, investments, loans, credit cards and other financial products.

Problems in the last 24 hours in South Shields, England

The chart below shows the number of Santander reports we have received in the last 24 hours from users in South Shields and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Santander Outage Chart in South Shields, South Tyneside, England 01/28/2026 08:45

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Most Reported Problems

The following are the most recent problems reported by Santander users through our website.

  1. Mobile App (58%)

    Mobile App (58%)

  2. Website (14%)

    Website (14%)

  3. Login (14%)

    Login (14%)

  4. Transactions (9%)

    Transactions (9%)

  5. Withdrawals (4%)

    Withdrawals (4%)

  6. Transfer (2%)

    Transfer (2%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Santander Issues Reports Near South Shields, England

Latest outage, problems and issue reports in South Shields and nearby locations:

  • danieljohnallis Daniel (@danieljohnallis) reported from Gateshead, England

    Sort it out @santanderuk since you changed from Visa to Mastercard, it’s been nothing but issues. My account isn’t working today. Good job this isn’t my main account and I have a couple of current accounts with other banks. As soon as my savings interestrate runs out I’m leaving!

  • Kinsal2 sally🌻🇺🇦😷#FBPPE 🇪🇺 (@Kinsal2) reported from Chester-le-Street, England

    @MorganBroadcast @santanderuk I have just shown her your tweet and she has sensibly decided against an account with @santanderuk . The last thing anyone should feel is that this is the kind of Customer Service that you would recieve if you found yourself the victim of a crime.

  • sorchaodonneII sorcha (@sorchaodonneII) reported from Sunderland, England

    Anyone who banks with @santanderuk having issues with payments declining due to the 3D authentication failing, but it’s not actually giving you an OTP or asking you to authorise the payment on the santander app? Don’t know what to do 🫠

Santander Issues Reports

Latest outage, problems and issue reports in social media:

  • heel_vernon Rob (@heel_vernon) reported

    @santanderuk we have spent weeks trying to get my sons money back after a scam. But we are getting messed around by various departments. The funny thing is the scam money was blocked and didn’t go through the scammers, but it’s not been returned to his account. Can you help pls?

  • gonetillamclear P (@gonetillamclear) reported

    @santanderuk worst bank! I’ve been on hold for 2 HOURS!! WHAT KINDA SERVICE IS THIS????

  • PeterMa33025602 Peter Mannion (@PeterMa33025602) reported

    @santanderuk answer you phones ffs . On hold for half an hour due to you blocking my account. No one answers. I need help.....now. Can't access my own money.

  • melbezalel Milony Bezalel 🙋🏽‍♀️ (@melbezalel) reported

    @santanderuk your cycle app isn’t working…

  • QueenRose900 Queen Rose Daniel (@QueenRose900) reported

    @heel_vernon @santanderuk Thats really serious 😞 talk to michal_skyfii on Instagram. he's good on cyber theft recovery, he would help you out

  • libby_sparks Libby (@libby_sparks) reported

    Yet again the rudest and most unhelpful help chat service ever @santanderuk 🤩

  • StreetDogMaggie Oliver Woodruff (@StreetDogMaggie) reported from Edinburgh, Scotland

    @santanderuk I can no longer use your banking app because it requires iOS13. My 4yr old iPhone 6 does not support above iOS12 so you are in fact supporting Apples throw away #ewaste culture.

  • StuMan21953001 Stu Man (@StuMan21953001) reported

    @santanderukhelp @susanfdavies @santanderuk Waiting 5 weeks to access my own money from santander bank with no help whatsoever and just lies after lies When will someone call me back or will you just not bother??! 60 staff waiting to be paid company about to collapse

  • LukeFarthing96 LukeFarthing (@LukeFarthing96) reported

    What is the point in @santanderuk ‘s 24.7 help chat thing if you don’t get an answer😡

  • Thanie91 thanie wilson (@Thanie91) reported

    @santanderuk fuming! Tried to book flights and my card has been blocked and all access online banking blocked . Call centres closed . Now flights have doubled in price . Raging!