Is Santander down in South Shields, South Tyneside, England?
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Santander UK plc is a British bank, wholly owned by the Spanish Santander Group. Santander offers current accounts, savings, investments, loans, credit cards and other financial products.
Full Outage Map
TransactionsProblems in the last 24 hours in South Shields, England
The chart below shows the number of Santander reports we have received in the last 24 hours from users in South Shields and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by Santander users through our website.
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Mobile App (57%)
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Login (16%)
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Website (14%)
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Transactions (10%)
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Withdrawals (4%)
Community Discussion
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Santander Issues Reports Near South Shields, England
Latest outage, problems and issue reports in South Shields and nearby locations:
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sorcha
(@sorchaodonneII) reported
from
Sunderland, England
Anyone who banks with @santanderuk having issues with payments declining due to the 3D authentication failing, but it’s not actually giving you an OTP or asking you to authorise the payment on the santander app? Don’t know what to do 🫠
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sally🌻🇺🇦😷#FBPPE 🇪🇺
(@Kinsal2) reported
from
Chester-le-Street, England
@MorganBroadcast @santanderuk I have just shown her your tweet and she has sensibly decided against an account with @santanderuk . The last thing anyone should feel is that this is the kind of Customer Service that you would recieve if you found yourself the victim of a crime.
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Daniel
(@danieljohnallis) reported
from
Gateshead, England
Sort it out @santanderuk since you changed from Visa to Mastercard, it’s been nothing but issues. My account isn’t working today. Good job this isn’t my main account and I have a couple of current accounts with other banks. As soon as my savings interestrate runs out I’m leaving!
Santander Issues Reports
Latest outage, problems and issue reports in social media:
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Linda Gyamfi
(@LGyamfi) reported
.@santanderuk I'm really appalled by the level of service received as an existing customer.
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Edward Yeoman - Masked for your safety! Be kinder!
(@Ted_Yeoman) reported
@santanderuk @santanderukhelp Why is your website such crap? I log in with my security number, do a transaction enter sec no to get OTP ... error (repeat) try to contact Help Chat XML code fail. Do transaction on mobile app ... no OTP needed? SORT IT OUT
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Harriet
(@hxrrietwright) reported
@santanderuk I have tried calling so many times and I just end up being on hold for over an hour each time and I cannot wait this amount of time - I need to add a different phone number to my account so can this be dealt with via Twitter chat instead as I need access ASAP.
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El Pres
(@gildovia) reported
@santanderuk hello. My Mum has found a customer's debit card. What should we do?
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amira :)
(@amiraplayzrh) reported
@Razz70 @santanderuk Dm @hytechcyber to fix your account immediately
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Gabriella Russo
(@GabriellaRusso) reported
@santanderuk Utterly awful system, completely useless. Been on the phone for an hour being pushed from pillar to post because you ignored letters with change of address and requests to close the account. #systemsaysno #crapcustomerservice
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robert forshaw
(@rabf67) reported
@santanderuk Wow Uk support,not a chance did any one offer any type of help
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robert forshaw
(@rabf67) reported
@santanderuk Email you,how about someone actually try’s and help me with my concerns
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Mike Molyneaux
(@MolyneauxMike) reported
@santanderuk - simply appalling customer service from your operators. Sort it out. Why should I wait over an hour on the phone!
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Jak
(@JackieKnell1) reported
@santanderuk 3 hours and 5 minutes hanging on to speak to someone in the UK Helpdesk is a joke after hanging on 1.5 hours last week and giving up! No level of service at all - a joke!!