Is Santander down in South Shields, South Tyneside, England?
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Santander UK plc is a British bank, wholly owned by the Spanish Santander Group. Santander offers current accounts, savings, investments, loans, credit cards and other financial products.
Full Outage Map
TransactionsProblems in the last 24 hours in South Shields, England
The chart below shows the number of Santander reports we have received in the last 24 hours from users in South Shields and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by Santander users through our website.
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Mobile App (61%)
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Login (13%)
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Website (11%)
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Transactions (10%)
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Withdrawals (3%)
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Transfer (2%)
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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Santander Issues Reports Near South Shields, England
Latest outage, problems and issue reports in South Shields and nearby locations:
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sorcha
(@sorchaodonneII) reported
from
Sunderland, England
Anyone who banks with @santanderuk having issues with payments declining due to the 3D authentication failing, but it’s not actually giving you an OTP or asking you to authorise the payment on the santander app? Don’t know what to do 🫠
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Daniel
(@danieljohnallis) reported
from
Gateshead, England
Sort it out @santanderuk since you changed from Visa to Mastercard, it’s been nothing but issues. My account isn’t working today. Good job this isn’t my main account and I have a couple of current accounts with other banks. As soon as my savings interestrate runs out I’m leaving!
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sally🌻🇺🇦😷#FBPPE 🇪🇺
(@Kinsal2) reported
from
Chester-le-Street, England
@MorganBroadcast @santanderuk I have just shown her your tweet and she has sensibly decided against an account with @santanderuk . The last thing anyone should feel is that this is the kind of Customer Service that you would recieve if you found yourself the victim of a crime.
Santander Issues Reports
Latest outage, problems and issue reports in social media:
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Carla Eliza
(@carlaeliza) reported
@santanderuk I've had a Nottage 15 years, I'm now a single mum and pay it every month. I'm on SCR which has doubled but I have a proven record of affordability. You claim I can't afford to remortgage with you. I'm stuck because you won't help me fix a rate.
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Mark Tew
(@tewythetew) reported
@santanderuk you’ve allowed fraud on my account a number of times in a short period , I’ve had to change all my details numerous times because of you and I am chasing my new cards , dreadful service
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hiraeth
(@pr3tzel_) reported
@santanderuk Thanks to the gross incompetence of Amir on the mobile app 24 hour chat service, I’m missing out on this year’s ISA personal allowance. He was unhelpful & unknowable in the product you provide. Is this the sub par service to provide to all your Santander customers?
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Alan Firth 🇩🇰🇬🇧🇪🇺
(@alan_firth_) reported
@santanderukhelp In my case - and doubt I’m unique in this regard - letters have either disappeared or arrived beyond 28-day deadline. Again and again. And Danish postal service is excellent. Best part was I was travelling in Far East when I first had log on problems and contacted @santanderuk
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Profesor
(@Profesor2248) reported
@santanderuk Ineed to set up a regular weekly payment but can’t see how on site
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MK⚒
(@Masalabe914) reported
@santanderuk any reported issues with app today?
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A S
(@AS04642849) reported
@santanderuk @santanderukhelp disgusting customer service from your call centre staff. I'm being blocked from my own funds. I followed your process and then they keep making me jump through hoops. Wasted an hour of my time. When I asked to make a complaint, I'm hung up on.
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TomorrowCalling
(@TomorrowCalling) reported
@santanderuk There us no phishing email for your site. Where do I send these emails or do you really not care?
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HGA ✨
(@hols_xo) reported
@santanderuk hi, I need a closing statement for my help to buy isa. I think I may have already received this but need again - is it possible to obtain a copy via email or in branch?
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Mr Angry
(@IAmMrAngry) reported
Really glad I transferred my ISA T to @santanderuk - tried to pay into it 3 times tonight from my @santanderuk current account and each time got told it couldn't be completed and to call a number that is no longer in service. @santanderukhelp!!!