Santander

Is Santander down in South Shields, South Tyneside, England?

No problems detected

If you are having issues, please submit a report below.

Santander UK plc is a British bank, wholly owned by the Spanish Santander Group. Santander offers current accounts, savings, investments, loans, credit cards and other financial products.

Problems in the last 24 hours in South Shields, England

The chart below shows the number of Santander reports we have received in the last 24 hours from users in South Shields and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Santander Outage Chart in South Shields, South Tyneside, England 03/28/2026 01:15

At the moment, we haven't detected any problems at Santander. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Santander users through our website.

  1. Mobile App (40%)

    Mobile App (40%)

  2. Website (26%)

    Website (26%)

  3. Transactions (16%)

    Transactions (16%)

  4. Login (11%)

    Login (11%)

  5. Transfer (5%)

    Transfer (5%)

  6. Withdrawals (2%)

    Withdrawals (2%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Santander Issues Reports Near South Shields, England

Latest outage, problems and issue reports in South Shields and nearby locations:

  • danieljohnallis Daniel (@danieljohnallis) reported from Gateshead, England

    Sort it out @santanderuk since you changed from Visa to Mastercard, it’s been nothing but issues. My account isn’t working today. Good job this isn’t my main account and I have a couple of current accounts with other banks. As soon as my savings interestrate runs out I’m leaving!

  • Kinsal2 sally🌻🇺🇦😷#FBPPE 🇪🇺 (@Kinsal2) reported from Chester-le-Street, England

    @MorganBroadcast @santanderuk I have just shown her your tweet and she has sensibly decided against an account with @santanderuk . The last thing anyone should feel is that this is the kind of Customer Service that you would recieve if you found yourself the victim of a crime.

Santander Issues Reports

Latest outage, problems and issue reports in social media:

  • craigbutcher Craig Butcher (@craigbutcher) reported

    And to top it off, @santanderuk’s interface hasn’t changed for many years resulting in cognitive issues of what I need to be doing. Looks like I’m going to move elsewhere. I cannot handle the stress of this.

  • __miasykes Mia (@__miasykes) reported

    @santanderukhelp @santanderuk is your app down? Can’t seem to get through to anyone on chat. Can’t send payments on the app at all without ‘oops something went wrong’ message

  • Ianhart77019890 Ian hart (@Ianhart77019890) reported

    @santanderuk is anyone working in your call centres today? You decided to just block all access to my account and no one will answer the phones at all. Been waiting an hour on hold now to ask you to please let me access my own money

  • LilyHaring lily (@LilyHaring) reported

    Stolen Santander bike and £300 down the drain this is not fair @santanderuk

  • PeterSLucas Peter Lucas (@PeterSLucas) reported

    @chocbuttons2 @santanderuk I think there's been a massive text attack from fraudsters on Santander customers. My wife eventually got through; she had texts (which showed real transactions) then phone calls both to landline and mobile. Serious **** here. Don't respond.

  • jonny_b69 J B 🇺🇦 (@jonny_b69) reported

    @London_Cycling @santanderuk @TfL Why are you presenting the substantial price increase as a reduction? At present the £2 access charge give unlimited rides <30 mins over a 24 hour period. Now every ride <30 mins will cost £1.65. Money may be tight for TfL but its also tight for Londoners who rely on hire bikes

  • ciarale01 Ciara Lawrence (@ciarale01) reported

    I think Santander online banking is down! @santanderukhelp @santanderuk

  • sightseersteph Steph Butcher (@sightseersteph) reported

    So @santanderuk & @financialombuds think it’s fine for card details to be fraudulently used abroad & not bother to flag to the customer because they “don’t want to disturb normal transactions”. Despite it being for a taxi in Belgium when I hadn’t left the country for two years…

  • vanWildgoose Drew van Wildgoose (@vanWildgoose) reported

    @santanderuk 90 minutes and counting I've been waiting to get through to speak to someone in your call centre. 90 minutes!! What an utterly useless service!

  • Pontyboy11 Pontyboy 🏴󠁧󠁢󠁷󠁬󠁳󠁿⚽️🍻🏉#IOTA #ADA #MIDAS (@Pontyboy11) reported

    @WendtheWalker @santanderuk shocking service when you phone