Is Santander down in South Shields, South Tyneside, England?
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Santander UK plc is a British bank, wholly owned by the Spanish Santander Group. Santander offers current accounts, savings, investments, loans, credit cards and other financial products.
Full Outage Map
TransactionsProblems in the last 24 hours in South Shields, England
The chart below shows the number of Santander reports we have received in the last 24 hours from users in South Shields and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by Santander users through our website.
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Mobile App (56%)
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Login (16%)
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Website (14%)
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Transactions (10%)
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Withdrawals (4%)
Community Discussion
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Santander Issues Reports Near South Shields, England
Latest outage, problems and issue reports in South Shields and nearby locations:
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Daniel
(@danieljohnallis) reported
from
Gateshead, England
Sort it out @santanderuk since you changed from Visa to Mastercard, it’s been nothing but issues. My account isn’t working today. Good job this isn’t my main account and I have a couple of current accounts with other banks. As soon as my savings interestrate runs out I’m leaving!
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sally🌻🇺🇦😷#FBPPE 🇪🇺
(@Kinsal2) reported
from
Chester-le-Street, England
@MorganBroadcast @santanderuk I have just shown her your tweet and she has sensibly decided against an account with @santanderuk . The last thing anyone should feel is that this is the kind of Customer Service that you would recieve if you found yourself the victim of a crime.
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sorcha
(@sorchaodonneII) reported
from
Sunderland, England
Anyone who banks with @santanderuk having issues with payments declining due to the 3D authentication failing, but it’s not actually giving you an OTP or asking you to authorise the payment on the santander app? Don’t know what to do 🫠
Santander Issues Reports
Latest outage, problems and issue reports in social media:
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Melissa Perri
(@lissijean) reported
My friend tried to transfer money from the @santanderuk to US today and they wouldn’t let it go through. On the phone for 2 hours and still didn’t work. If you can’t access your money from a bank what worth is it?
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Ignacio Berinstain
(@IBerinstain) reported
@santanderuk instead of jumping on the ukraine band wagon why dont you sort out your customer service for UK customers.. the phone line cut out as soon as I got through and started speaking after waiting 40 minutes. DISGUSTING
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Will Yeates
(@WYeates) reported
Trying to get to work but @TFL @santanderuk cycles have 1. blocked my account without any warning, 2. won't let me log in to fix it, and 3. can't take a new card on the phone due to a bug. They also 4. Can't call me back to fix it when it is fixed....
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Ritchie
(@Ritchie_2112) reported
@santanderuk @santanderuk Abysmal customer service. Now , to add insult to injury, you have started charging premium rate to call you on the phone. Well done.
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Jess
(@jessminter94) reported
@santanderuk are you having issues with Mastercards today? Not letting my pay for anything...
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LorenzoFonseca
(@joaolourfonseca) reported
@santanderuk why are you not letting me make payments? I can’t reach your agents and can’t even log in to online banking. Would be nice to get someone to help!
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Lily Sausage 🇬🇧
(@lily_sausage) reported
@SwintonGroup 35 minutes and still waiting to renew policy are you trying to beat @santanderuk crap service
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Mollie Bagshaw
(@MollieBagshaw) reported
Disgusted that Santander would not take responsibility when they lose a deposit of cheques. They definitely do not support small businesses like they say they do. @santanderuk @santanderukhelp
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Stephen Womack
(@StephenWomack12) reported
@santanderuk please get your act together - I’ve just wasted 45 minutes of my evening on the phone to you because I tried to transfer some money from my Santander current account through the app, to my Tide business account and was blocked access to my account and app.
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Bibi
(@blightybibi) reported
@santanderuk just poor customer service at the moment! Why don’t you have enough people answering the phones?