Is Santander down in South Shields, South Tyneside, England?
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Santander UK plc is a British bank, wholly owned by the Spanish Santander Group. Santander offers current accounts, savings, investments, loans, credit cards and other financial products.
Full Outage Map
TransactionsProblems in the last 24 hours in South Shields, England
The chart below shows the number of Santander reports we have received in the last 24 hours from users in South Shields and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by Santander users through our website.
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Mobile App (56%)
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Website (19%)
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Login (19%)
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Transactions (6%)
Community Discussion
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Santander Issues Reports Near South Shields, England
Latest outage, problems and issue reports in South Shields and nearby locations:
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sally🌻🇺🇦😷#FBPPE 🇪🇺
(@Kinsal2) reported
from
Chester-le-Street, England
@MorganBroadcast @santanderuk I have just shown her your tweet and she has sensibly decided against an account with @santanderuk . The last thing anyone should feel is that this is the kind of Customer Service that you would recieve if you found yourself the victim of a crime.
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sorcha
(@sorchaodonneII) reported
from
Sunderland, England
Anyone who banks with @santanderuk having issues with payments declining due to the 3D authentication failing, but it’s not actually giving you an OTP or asking you to authorise the payment on the santander app? Don’t know what to do 🫠
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Daniel
(@danieljohnallis) reported
from
Gateshead, England
Sort it out @santanderuk since you changed from Visa to Mastercard, it’s been nothing but issues. My account isn’t working today. Good job this isn’t my main account and I have a couple of current accounts with other banks. As soon as my savings interestrate runs out I’m leaving!
Santander Issues Reports
Latest outage, problems and issue reports in social media:
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vit
(@jerich0makelele) reported
Having one server on the till in a branch in the city, @santanderuk disgraceful customer service.
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Jade Barnett
(@jmfcampbell) reported
Me: *Tries to purchase clothes in shop @santanderuk: *card blocked Santander: *use our online forum to help you restore access Santander online: We dont’t understand, call us to restore access Santander call: *Call wait time is over 2 hours Ahhhhhhhhhh 🤬
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Its good to be kind
(@frankec64) reported
@santanderuk one hour on hold on your customer helpline only@to be cut off when got through please how can we contact you to get things sorted
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Hutchy
(@Paulhut20013625) reported
@santanderuk absolute joke impossible to book an appointment in branch tried online and through call centre number
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Tequila Sunset
(@Giffendulum) reported
@santanderukhelp @santanderuk hello! If I've been scammed by someone, is there a way you can help get me that money back from their bank account, or report the bank account so they cannot do it to someone else?
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D₳N_H
(@DHolbrooke82) reported
Day 2 stuck on Phi Phi island with no money after @santanderuk blocked my card and they still can't work out how to give me access to my own money. Useless!!
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D₳N_H
(@DHolbrooke82) reported
@santanderuk after 2 weeks in Thailand you have decided without warning to block me from my funds leaving me with no way to contact you, no way to pay for a hotel and no way to get off the island I am currently on. This leaves me in a bad situation. unblock my card immediately!
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Susanne Humphreys 🌸
(@Tedsmomma) reported
@santanderuk Hi, is there any reason I can’t access my account via the app? No updates required. Logged on online to be told to go to app to verify??? Very frustrating.
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D₳N_H
(@DHolbrooke82) reported
@santanderukhelp 2 hours left in my hotel before I have no access to water, shelter and electricity in nearly 40°c heat. And this is @santanderuk supposedly keeping me safe
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Dr James Morris
(@Cyberwest) reported
@santanderuk Your customer service hold queues are horrenders. Terrible customer service.