Is Santander down in South Shields, South Tyneside, England?
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Santander UK plc is a British bank, wholly owned by the Spanish Santander Group. Santander offers current accounts, savings, investments, loans, credit cards and other financial products.
Full Outage Map
TransactionsProblems in the last 24 hours in South Shields, England
The chart below shows the number of Santander reports we have received in the last 24 hours from users in South Shields and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by Santander users through our website.
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Mobile App (51%)
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Website (23%)
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Login (11%)
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Transactions (10%)
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Withdrawals (2%)
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Transfer (2%)
Community Discussion
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Santander Issues Reports Near South Shields, England
Latest outage, problems and issue reports in South Shields and nearby locations:
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sally🌻🇺🇦😷#FBPPE 🇪🇺
(@Kinsal2) reported
from
Chester-le-Street, England
@MorganBroadcast @santanderuk I have just shown her your tweet and she has sensibly decided against an account with @santanderuk . The last thing anyone should feel is that this is the kind of Customer Service that you would recieve if you found yourself the victim of a crime.
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sorcha
(@sorchaodonneII) reported
from
Sunderland, England
Anyone who banks with @santanderuk having issues with payments declining due to the 3D authentication failing, but it’s not actually giving you an OTP or asking you to authorise the payment on the santander app? Don’t know what to do 🫠
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Daniel
(@danieljohnallis) reported
from
Gateshead, England
Sort it out @santanderuk since you changed from Visa to Mastercard, it’s been nothing but issues. My account isn’t working today. Good job this isn’t my main account and I have a couple of current accounts with other banks. As soon as my savings interestrate runs out I’m leaving!
Santander Issues Reports
Latest outage, problems and issue reports in social media:
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John Mellon
(@dunkeldjack) reported
@MorganBroadcast Not as bad as yours but I had a horrific experience with @santanderuk about 10 years ago. Escalated all the way up to CEO level but their only interest was defending themselves and blaming the customer. Closed every account with them & will never use again.
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Veritas
(@SunnySian7) reported
Why do @santanderuk customers have to wait over 1 hour to get through to customer service? No 📞 back option, no estimated waiting time - Your customer service needs to level up or you will lose a ton of business. I just want to pay you please help me, help you take my 💰
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Veritas
(@SunnySian7) reported
@pllowry @santanderuk I've been in the queue for 1 hour and 15 minutes now. I just want to pay my mortgage...at first I got the annoying automated service with robowoman and the abysmal music. Now I just have ringing - I'm beginning to wonder if it's just been redirected to an empty room with a line
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🇬🇧🇺🇸🇨🇳🇮🇱🏴
(@Inforder) reported
@MorganBroadcast Jezz @santanderuk looks like you need to sort out your security and customer service. This is appalling Even on a basic level of common sense.
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gheathen 🇪🇺 😷 🕷️ 3.5% #rejoin #FBPE
(@gheathen) reported
@bld2013 @santanderuk Not sure I have much sympathy. How did they get into her phone in the first place? No PIN or fingerprint required? If I want to see a PIN in a banking app then my fingerprint and/or an access code is needed at three different stages. Seems negligent to me.
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Glyn Jenkins
(@glyndjenkins) reported
@whufcne @santanderuk @santanderukhelp TSB offer a far better service as MrsJ can confirm!
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A
(@dcatlover4) reported
@MorganBroadcast Astounded at how Santander have treated you. This is literally my worst nightmare. I've reviewed my own phone and app security this morning on the back of your thread, but as a @santanderuk customer myself may have to move from them in the long run. I hope you get some redress x
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Tom Pickersgill
(@pickersgill_tom) reported
@MorganBroadcast @santanderuk Gym employee with the right access might be able to see what bank you use from your direct debit. It seems far fetched but absolutely everything points to this being more than a coincidence. I really hope you get ££ back, fair compensation and find a new gym that cares more
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Richard Johnston
(@whufcne) reported
Blimey @santanderuk @santanderukhelp why when it takes 3 hours + to eventually manage to report clear fraudulent account activity do you make the customer feel it’s they who are at fault ? Then to make matters worse we have to feel pleased it’s being investigated refund ? Maybe.
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Dean jones
(@Peterkay2k11) reported
@MorganBroadcast I've never had an issue with @santanderuk they have been great. I had issues with the co op Bank they tried to tell me that I'd brought a TV from Argos because it was verified by my pin but I'd been to the atm at my local co op branch and it took my card