Santander status: access issues and outage reports

Problems in the last 24 hours in South Shields, England

The chart below shows the number of Santander reports we have received in the last 24 hours from users in South Shields, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

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Santander Issues Reports Near South Shields, England

Latest outage, problems and issue reports in South Shields and nearby locations:

• 
  sally🌻🇺🇦😷#FBPPE 🇪🇺 (@Kinsal2) reported 4 minutes ago from Chester-le-Street, England

  @MorganBroadcast @santanderuk I have just shown her your tweet and she has sensibly decided against an account with @santanderuk . The last thing anyone should feel is that this is the kind of Customer Service that you would recieve if you found yourself the victim of a crime.

• 
  sorcha (@sorchaodonneII) reported 16 minutes ago from Sunderland, England

  Anyone who banks with @santanderuk having issues with payments declining due to the 3D authentication failing, but it’s not actually giving you an OTP or asking you to authorise the payment on the santander app? Don’t know what to do 🫠

• 
  Daniel (@danieljohnallis) reported 50 minutes ago from Gateshead, England

  Sort it out @santanderuk since you changed from Visa to Mastercard, it’s been nothing but issues. My account isn’t working today. Good job this isn’t my main account and I have a couple of current accounts with other banks. As soon as my savings interestrate runs out I’m leaving!

Santander Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Luke Kerr-french (@Lukekf23) reported 3 minutes ago

  @santanderuk trying to call your credit card helpline but the call disconnects every single time, why is this? Terrible service!

• 
  Mick Holds the Line (@Mickandhismusic) reported 3 minutes ago

  @santanderuk hello . Why have you stopped giving business account alerts when large credits are made to accounts? Yet you still give alerts for entering an overdraft or debit balance amount ? This was a VERY good service Satander did . And a VERY ANNOYING decision to stop it!

• 
  JulieClaire (@JulieCl76794509) reported 6 minutes ago

  @santanderuk awful bereavement facilities. Mil passed in November. We were promised some savings but been passed about. Not told we needed to send certain ID, filled in paperwork and only came to light when we chased yet again. Its hard enough as it is!

• 
  Sam (@Sam28761592) reported 13 minutes ago

  @santanderuk complaints department is a joke no help at all just calling digital team a liar and not assisting no duty or care or due diligence at all #avoid #nosupport

• 
  jane.🌙👻🦇 (@poptarts_xx) reported 15 minutes ago

  The @santanderuk app is so terrible. Can't even pay off my credit card on it, have to log in to online banking. Literally the most useless app ever.

• 
  Andrew Bates (@AndrewBate13285) reported 16 minutes ago

  Before I go full throttle over @santanderuk and the awful service they provide please do not take my word for it all. READ A FEW REVIEWS ON @Trustpilot first.

• 
  SoftwareLife (@Mindfulness2050) reported 18 minutes ago

  @santanderuk @TSB Why AI is really dangerous for all it’s clients esp Banks is first AI companies will ask clients to fire their employees and then 5yrs down the line AI companies will ask Clients huge huge forcefully COST for Maintaining it as AI code is very complex ! Bcoz of job cuts economy 👎

• 
  M.D (@Only1MaxyD) reported 20 minutes ago

  @santanderuk Hello, this is what I mean, rather than the customer have to subtract and do a calculation, can this current spend value be shown?

• 
  tothehindteeth (@tothehindteeth) reported 20 minutes ago

  @santanderuk why is your app not updating. I triggered an update over 15 minutes ago and still it says ‘waiting’. How am I to break the loop as now I cannot access it?

• 
  Douglas Mcarthur (@Douglas15358209) reported 22 minutes ago

  @bancosantander @TSB @santanderuk So lay off the staff, as part of a cost cutting exercise, then purchase another bank. Wow. This tsb customer won't make a difference when he closes down his account but I hope many do the same an go elsewhere