Is Santander down in South Shields, South Tyneside, England?
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Santander UK plc is a British bank, wholly owned by the Spanish Santander Group. Santander offers current accounts, savings, investments, loans, credit cards and other financial products.
Full Outage Map
TransactionsProblems in the last 24 hours in South Shields, England
The chart below shows the number of Santander reports we have received in the last 24 hours from users in South Shields and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by Santander users through our website.
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Mobile App (56%)
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Login (16%)
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Website (14%)
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Transactions (10%)
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Withdrawals (4%)
Community Discussion
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Santander Issues Reports Near South Shields, England
Latest outage, problems and issue reports in South Shields and nearby locations:
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sorcha
(@sorchaodonneII) reported
from
Sunderland, England
Anyone who banks with @santanderuk having issues with payments declining due to the 3D authentication failing, but it’s not actually giving you an OTP or asking you to authorise the payment on the santander app? Don’t know what to do 🫠
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sally🌻🇺🇦😷#FBPPE 🇪🇺
(@Kinsal2) reported
from
Chester-le-Street, England
@MorganBroadcast @santanderuk I have just shown her your tweet and she has sensibly decided against an account with @santanderuk . The last thing anyone should feel is that this is the kind of Customer Service that you would recieve if you found yourself the victim of a crime.
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Daniel
(@danieljohnallis) reported
from
Gateshead, England
Sort it out @santanderuk since you changed from Visa to Mastercard, it’s been nothing but issues. My account isn’t working today. Good job this isn’t my main account and I have a couple of current accounts with other banks. As soon as my savings interestrate runs out I’m leaving!
Santander Issues Reports
Latest outage, problems and issue reports in social media:
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maira🖤
(@hkm279) reported
why is the @santanderuk app not working, stressing me out
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Jon Britton
(@Jonbritton10) reported
After over 20 years with our mortgage provider @santanderuk without ever missing a payment or late payment they can’t help us out for just one month!
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Sam Chappatte
(@SamChappatte) reported
@santanderuk is a terrible customer experience! No wonder they are being disrupted by the likes of @monzo
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Colm Gordon
(@Colm1984) reported
@santanderuk getting hung up on, first class customer service.
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Brad
(@bmq_98) reported
@santanderuk your customer service is atrocious. My DD cancelled despite setting it up 4 times. When I try and complain your agent hangs up
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Emwaar 💜💙
(@Emwaar98) reported
@Lee_Suffolk @santanderuk Yep app is super slow for me and my card is getting declined for no apparent reason 🙃
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ExpediaUK
(@ExpediaUK) reported
@TanookiLiam @santanderuk Hi Liam, sorry to hear your refund has been delayed. If you would like to speak to a member of our customer service team then please send a DM to @ExpediaHelp.
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Talibanter tattle tale
(@Talibanter666) reported
@santanderuk Whilst I agree with the need for security checks, why oh why do you block online banking after all security has been completed? 48 hours to restore access is a diabolical waste of my time as is the 39 minutes hold to speak to someone!!!!
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Lee
(@Lee_Suffolk) reported
@hevssxx @Emwaar98 @santanderuk Yes the same problem. Thanks for responding. Glad to know it’s not just me.
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🌈🦖Mark🌈🦖
(@MrAlgolagnist) reported
@willbelshah Wait - There are still actual bank branches open? As a @santanderuk customer it doesn't feel like it