Is Santander down in South Shields, South Tyneside, England?
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Santander UK plc is a British bank, wholly owned by the Spanish Santander Group. Santander offers current accounts, savings, investments, loans, credit cards and other financial products.
Full Outage Map
TransactionsProblems in the last 24 hours in South Shields, England
The chart below shows the number of Santander reports we have received in the last 24 hours from users in South Shields and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by Santander users through our website.
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Mobile App (58%)
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Website (13%)
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Transactions (12%)
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Login (12%)
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Withdrawals (3%)
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Transfer (2%)
Community Discussion
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Santander Issues Reports Near South Shields, England
Latest outage, problems and issue reports in South Shields and nearby locations:
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Daniel
(@danieljohnallis) reported
from
Gateshead, England
Sort it out @santanderuk since you changed from Visa to Mastercard, it’s been nothing but issues. My account isn’t working today. Good job this isn’t my main account and I have a couple of current accounts with other banks. As soon as my savings interestrate runs out I’m leaving!
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sorcha
(@sorchaodonneII) reported
from
Sunderland, England
Anyone who banks with @santanderuk having issues with payments declining due to the 3D authentication failing, but it’s not actually giving you an OTP or asking you to authorise the payment on the santander app? Don’t know what to do 🫠
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sally🌻🇺🇦😷#FBPPE 🇪🇺
(@Kinsal2) reported
from
Chester-le-Street, England
@MorganBroadcast @santanderuk I have just shown her your tweet and she has sensibly decided against an account with @santanderuk . The last thing anyone should feel is that this is the kind of Customer Service that you would recieve if you found yourself the victim of a crime.
Santander Issues Reports
Latest outage, problems and issue reports in social media:
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Caro Lynch
(@CazDoesPolitics) reported
@ScotNational Very poor behaviour from @santanderuk . If mortgages were making a loss, it might be understandable, but to do this to your staff for no good reason other than lining the pockets of those who don't need help at the expense of your employees....
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Jayne Weaver
(@JayneWe44030505) reported
@santanderuk terrible customer service by santander. Fraud in my name in April and assurance by santander that issue was closed. 2 months later account still open and 1 hour on phone to santander with no luck
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Heiress Blackstone
(@HeiressBlackstn) reported
@santanderuk why is ur customer service on the bikes so lacklustre???? Like… 🙄🙄🙄🙄🙄🙄
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Nickey Newman
(@nickey_newman) reported
@santanderuk Sort out your customer service & security team immediately. Husband on call now for 90 mins whilst in garage trying to pay for car & you’ve blocked his acct. He’s called back 3 times and you just put on hold. 90 mins now and still no further on. SORT YOURSELVES OUT.
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LimaAlpha
(@LimaBluex) reported
Nice of @santanderuk to send me this after I've signed my contracts for my new house. I'm buying shared ownership. I'm already struggling as a first time buyer due to ridiculous inflation. And now I won't get my £3,000 bonus on my share? Hardly HELP to Buy, is it?! I'm so upset.
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Philip Toy
(@philipjamestoy) reported
@santanderuk Still an issue using a mobile phone. Used laptop to make payments only to have my account blocked. It would be good if you could let your customers know there's an issue before trying to make a payment, your colleagues in Anti Fraud are aware of it, so why not your customers?
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AndrewRachaelCleaver
(@andyrachcleav10) reported
@santanderuk what a joke they are cash machine swallowed my cards mobile banking app not working can't get any of my money out no cash on me and customer service close at 6pm what a joke this bank is
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MK
(@chanelmarky) reported
@santanderuk I have been waiting for 65 mins - this customer service is a joke
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Leander Reeves
(@LeanderReeves) reported
@santanderuk I've been on hold waiting to speak to someone for over 25 minutes now. This is awful service. Not even getting through to #AntandDec could make this customer experience acceptable.
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Ahmed Mohammed
(@youvsyoultd) reported
from
Tottenham, England
@santanderukhelp @santanderuk I’ve contacted your customer service team twice.