Santander

Is Santander down in South Shields, South Tyneside, England?

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Santander UK plc is a British bank, wholly owned by the Spanish Santander Group. Santander offers current accounts, savings, investments, loans, credit cards and other financial products.

Problems in the last 24 hours in South Shields, England

The chart below shows the number of Santander reports we have received in the last 24 hours from users in South Shields and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Santander Outage Chart in South Shields, South Tyneside, England 03/11/2026 00:35

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Most Reported Problems

The following are the most recent problems reported by Santander users through our website.

  1. Mobile App (51%)

    Mobile App (51%)

  2. Website (23%)

    Website (23%)

  3. Login (12%)

    Login (12%)

  4. Transactions (10%)

    Transactions (10%)

  5. Withdrawals (2%)

    Withdrawals (2%)

  6. Transfer (1%)

    Transfer (1%)

Community Discussion

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Santander Issues Reports Near South Shields, England

Latest outage, problems and issue reports in South Shields and nearby locations:

  • sorchaodonneII sorcha (@sorchaodonneII) reported from Sunderland, England

    Anyone who banks with @santanderuk having issues with payments declining due to the 3D authentication failing, but it’s not actually giving you an OTP or asking you to authorise the payment on the santander app? Don’t know what to do 🫠

  • Kinsal2 sally🌻🇺🇦😷#FBPPE 🇪🇺 (@Kinsal2) reported from Chester-le-Street, England

    @MorganBroadcast @santanderuk I have just shown her your tweet and she has sensibly decided against an account with @santanderuk . The last thing anyone should feel is that this is the kind of Customer Service that you would recieve if you found yourself the victim of a crime.

  • danieljohnallis Daniel (@danieljohnallis) reported from Gateshead, England

    Sort it out @santanderuk since you changed from Visa to Mastercard, it’s been nothing but issues. My account isn’t working today. Good job this isn’t my main account and I have a couple of current accounts with other banks. As soon as my savings interestrate runs out I’m leaving!

Santander Issues Reports

Latest outage, problems and issue reports in social media:

  • MrWylis Mr Wylis: gnostic atheist, pro-vax, LGBTQIA+ (@MrWylis) reported

    @MorganBroadcast @santanderuk @VirginActiveUK The bank should be speaking to the police and the fact that other people suffered in the same way as you means there's some kind of sophisticated criminal enterprise, and obviously you've not given your PIN out. I can't imagine how **** this must feel.

  • ellamanahmou #IStandWithJeremy #Starmer out (@ellamanahmou) reported

    @MorganBroadcast @NeilMackay78 @santanderuk Cannot imagine the stress and worry it's caused you, mine felt horrendous tho it only lasted 2/3 days til sorted. It was only dealt with by Cus service in my local branch...blase did'nt even come into it!! Stay safe.

  • joannamont 🌟 joannamont 🌟 (@joannamont) reported

    @MorganBroadcast Sorry to hear it. Especially given that the PIN is easily accessed via the app, I really hope @santanderuk do the right thing here. My dad is a customer of theirs and it’s worrying to know that he wouldn’t be protected in a similar scenario.

  • kuantancurls Ruth Watson (@kuantancurls) reported

    @PeterDbrash @MorganBroadcast Oh, this is giving me the pure horrors. Ay, I just had a look at my mobile banking app and it can give me my PIN details. If someone got into your app, they would have had nor trouble getting easy use of your cards. It is awful that @santanderuk are blaming you.

  • kazzydoodah Karen (@kazzydoodah) reported

    @MorganBroadcast @santanderuk @VirginActiveUK I’m so sorry this has happened to you, this is just awful. I hope you can get a more suitable response from both companies and soon 🤞🏼 X

  • Sepowens Joseph Owens (@Sepowens) reported

    @NeilMackay78 @MorganBroadcast @santanderuk I never tried injecting into the lines but there’s no reason it shouldn’t have let me form a packet with any account details I cared to use and make a transfer. Coming from having provided tech support to the NSA I was gobsmacked.

  • lisabethanne Lis (@lisabethanne) reported

    @MorganBroadcast I’m appalled by the way @santanderuk have dealt with this. And even more appalled by the fact that their app shows my PIN number. Off to move banks to one with a) better security and b) better customer service. Heard good things about @StarlingBank

  • potter_barbara2 Barbara Potter 💙💙#FBPE (@potter_barbara2) reported

    @MorganBroadcast So sorry to read your story Charlotte - beyond awful - but big thank you for the shout out and warning to anyone using @santanderuk or @VirginActiveUK - think again

  • YojimboHawkins Yojimbo Hawkins (@YojimboHawkins) reported

    @MorganBroadcast So sorry this happened to you. As soon as you take @santanderuk and @virginactiveuk to the cleaners (because they are definitely at fault), move your account. They sound terrible!

  • jamescairns1984 James Vincent Cairns (@jamescairns1984) reported

    @MorganBroadcast This definitely has to be resolved by the companies who failed to keep your belongings,data and finances safe. I really hope this is resolved swiftly and @santanderuk and @VirginActiveUK do the honest thing and help you to bring those who did this to account.