Is Santander down in Sittingbourne, Kent, England?
Problems detected
Users are reporting problems related to: mobile app, website and transactions.
Santander UK plc is a British bank, wholly owned by the Spanish Santander Group. Santander offers current accounts, savings, investments, loans, credit cards and other financial products.
Full Outage Map
TransactionsProblems in the last 24 hours in Sittingbourne, England
The chart below shows the number of Santander reports we have received in the last 24 hours from users in Sittingbourne and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
March 07: Problems at Santander
Santander is having issues since 02:40 PM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Santander users through our website.
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Mobile App (55%)
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Website (17%)
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Transactions (12%)
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Login (11%)
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Withdrawals (3%)
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Transfer (2%)
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Santander Issues Reports Near Sittingbourne, England
Latest outage, problems and issue reports in Sittingbourne and nearby locations:
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Michael Jones
(@mikej2504) reported
from
Walderslade, England
@santanderuk does any customer receive replies from Santander. I have left several messages with your "Sandi" for either a contact or sent a message and receive nothing back in return. Why??
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Steve E
(@steveinmarden) reported
from
Marden, England
we've been 3hrs now on hold to @santanderuk customer services. How can 3hr without being able to speak to anybody at all yet be acceptable? #santander #customerservicefail
Santander Issues Reports
Latest outage, problems and issue reports in social media:
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MatrixAnalysis
(@Fran115MW) reported
@santanderuk Mr Bostock, get off your arse and sort this matter out. The same woman who tells me that Mr Rahel is on annual leave this week, yet managed to email me last night, and then says afterwards that he is on annual leave as of "now", so somewhere down the line she's not
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mette baillie
(@freja_fashion) reported
@santanderuk morning, I’m experiencing issues with the alerts I have set up on my account only some of them are coming to me. Can you let me know if that’s a known problem and if you are working on fixing it? 🙏
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MatrixAnalysis
(@Fran115MW) reported
@firstdirect @santanderuk and if there is anyone out there who deals with commercial/banking law and is willing to help me to take Santander to task, please let me know. @FreddieMoonPay Freddie just a plug for your dad, I spoke to him this week, but I might need his help on suing Santander
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Sarah
(@Sarah44291773) reported
@santanderukhelp You have provided incorrect information. You said depends on how late. @santanderuk gives the credit score agencies this information on a customer if they are 1 day late. Without advising the customer. T&C's are just not cutting it. Call a customer, send a letter.
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Linda Gyamfi
(@LGyamfi) reported
.@santanderuk I'm really appalled by the level of service received as an existing customer.
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Joshua Cologne
(@CologneJoshua) reported
@santanderuk Can you support your staff members and customers, and rethink your working with covid policy. I don’t feel it’s right expecting staff members with covid to be working in branches, in and amongst customers. Thanks
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@Richi 😷 Jennings
(@RiCHi) reported
@santanderuk @santanderukhelp trying again and again to do a balance transfer online, but the OTP SMS either never arrives, or takes so long that your site times out. The logon OTP works fine, so it doesn't seem to be my phone or network. Hay-ulp?
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MatrixAnalysis
(@Fran115MW) reported
@santanderuk @firstdirect Santander you sent me this last night, and I have refused your compensation. You had no right to block the account. You miss out the essential factor which was that your operative actually offered to put the payment through that I was going to make,
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Zain
(@Zain8987) reported
@santanderuk A reminder to all customers that Santander will support fraudulent activity on your account rather than paying you back if your phone is stolen. Do not bank with them.
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Real Innovating HR
(@HrInnovating) reported
@santanderuk I am very #disappointed with the service currently. No one is giving me a direct response as to what is happening to my cheque and I am left to just wait. Can someone let me know what is going on? @santanderukhelp