Santander

Is Santander down in Sittingbourne, Kent, England?

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Santander UK plc is a British bank, wholly owned by the Spanish Santander Group. Santander offers current accounts, savings, investments, loans, credit cards and other financial products.

Problems in the last 24 hours in Sittingbourne, England

The chart below shows the number of Santander reports we have received in the last 24 hours from users in Sittingbourne and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Santander Outage Chart in Sittingbourne, Kent, England 12/23/2025 17:00

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Most Reported Problems

The following are the most recent problems reported by Santander users through our website.

  1. Mobile App (57%)

    Mobile App (57%)

  2. Login (19%)

    Login (19%)

  3. Website (13%)

    Website (13%)

  4. Transactions (8%)

    Transactions (8%)

  5. Withdrawals (4%)

    Withdrawals (4%)

Community Discussion

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Santander Issues Reports Near Sittingbourne, England

Latest outage, problems and issue reports in Sittingbourne and nearby locations:

  • steveinmarden Steve E (@steveinmarden) reported from Marden, England

    we've been 3hrs now on hold to @santanderuk customer services. How can 3hr without being able to speak to anybody at all yet be acceptable? #santander #customerservicefail

  • mikej2504 Michael Jones (@mikej2504) reported from Walderslade, England

    @santanderuk does any customer receive replies from Santander. I have left several messages with your "Sandi" for either a contact or sent a message and receive nothing back in return. Why??

Santander Issues Reports

Latest outage, problems and issue reports in social media:

  • ZoeSmy Zoe Smy (@ZoeSmy) reported

    @santanderuk you notify me of fraud and ask me to call - 3 hours of trying and no reply- dreadful service. How do I arrange a callback please

  • Steffie210188 Stefanie Mace (@Steffie210188) reported

    @santanderuk I am so annoyed!I received my NEW master card debit card on Friday, it’s supposed to be activated on my Apple Pay but it is not working! I have been without money for over a week because of the jubilee.I’m getting charged late fee as @Clearpay cannot take my funds

  • karenhu87388726 karen hughes (@karenhu87388726) reported

    @santanderuk any plans to remain competitive and increase rates on 123 account? Given Virgin’s announcement to compete with Chase & offer 1.56% on current account balances up to £25k. I want to remain a loyal customer but …

  • DanKirmatzis Dan Kirmatzis (@DanKirmatzis) reported

    @santanderukhelp @santanderuk You should have a service dedicated to elderly people or at the least have someone come out and visit sick elderly people in hospital. I'll be writing to the CEO to improve your services for the elderly which are currently not fit for purpose.

  • jonathantullett Jonathan K. Tullett (@jonathantullett) reported

    10 minutes on hold to @santanderuk who have decided to block online access to my account for 'security reasons' after I paid an invoice.

  • danieltschultz Daniel schultz (@danieltschultz) reported

    @santanderuk @santanderukhelp @bancosantander needing urgent help and phone has been ringing for 30 minutes now. #customercare #help

  • penguinmand Amanda Davies (@penguinmand) reported

    @santanderuk I have been trying to phone you for almost an hour as you have blocked my account and I can't access it. You have no reason to do this. AND YOU DONT ANSWER YOUR PHONES.

  • craignity John Stewart (@craignity) reported

    Absolutely appalled and frustrated by the awful #badcustomerservice from @UKMercer pension admin team when trying sort out my late mother's @santanderuk pension. Made an error, no apology, and complaints department ignoring me.

  • EmArSee1 MagicMike (@EmArSee1) reported

    @santanderuk Hi Santander, are you aware of any issues with certain payment merchants? I'm having trouble withdrawing some funds from an online casino site who say there is a problem with Santander and their payment processor Credorax / BamboraGa - can you confirm?

  • EXHAUSTEDPOA George (@EXHAUSTEDPOA) reported

    @ComplainingCow Internal bias. Companies such as @santanderuk take away your complaint and Investigate It looking for points to self mitigate instead of looking at from customer perspective.