Santander

Is Santander down in Sittingbourne, Kent, England?

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Santander UK plc is a British bank, wholly owned by the Spanish Santander Group. Santander offers current accounts, savings, investments, loans, credit cards and other financial products.

Problems in the last 24 hours in Sittingbourne, England

The chart below shows the number of Santander reports we have received in the last 24 hours from users in Sittingbourne and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Santander Outage Chart in Sittingbourne, Kent, England 12/21/2025 18:05

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Most Reported Problems

The following are the most recent problems reported by Santander users through our website.

  1. Mobile App (58%)

    Mobile App (58%)

  2. Login (19%)

    Login (19%)

  3. Website (13%)

    Website (13%)

  4. Transactions (6%)

    Transactions (6%)

  5. Withdrawals (4%)

    Withdrawals (4%)

Community Discussion

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Santander Issues Reports Near Sittingbourne, England

Latest outage, problems and issue reports in Sittingbourne and nearby locations:

  • steveinmarden Steve E (@steveinmarden) reported from Marden, England

    we've been 3hrs now on hold to @santanderuk customer services. How can 3hr without being able to speak to anybody at all yet be acceptable? #santander #customerservicefail

  • mikej2504 Michael Jones (@mikej2504) reported from Walderslade, England

    @santanderuk does any customer receive replies from Santander. I have left several messages with your "Sandi" for either a contact or sent a message and receive nothing back in return. Why??

Santander Issues Reports

Latest outage, problems and issue reports in social media:

  • TerrySpinks5 Terry Spinks (@TerrySpinks5) reported

    @santanderuk Is the problem with debit cards, from yesterday sorted out yet?

  • Bonbonsugarplum Vonnie_K (@Bonbonsugarplum) reported

    @santanderuk @santanderukhelp yet again when I log in online to REDUCE my overdraft it states unable to accept your request. I have raised this several times over the last year. I wonder why you don’t fix it?! #debt

  • SPICY23FM INDY (@SPICY23FM) reported

    Where ******** is my money @santanderuk

  • loftedondrive Ian Davies (@loftedondrive) reported

    @santanderuk Hardly surprising given how terrible your so-called customer service is.

  • Replicess Kimberley Everest (@Replicess) reported

    @santanderuk Why haven't I been able to make payments to my Credit card for weeks?? Mobile Banking says that I have to do it via your main Website....that tells me to pay via Mobile App! Which is it please?! 😟

  • cliffordharris1 Clifford Harris (@cliffordharris1) reported

    @MartinSLewis @santanderuk can't take payments!The pay feature on the website is down for the 2nd month in a row and now phone banking has failed.Last month I tried to pay with my bank via the app but they sent 1 payment back and want late payment penalty! #Santander-disaster!

  • cliffordharris1 Clifford Harris (@cliffordharris1) reported

    @santanderuk Your payment feature on your website is down for the second month in a row and now your telephone banking is unable to take payments. Last month I tried to pay direct from my bank via the app but you sent 1 payment back. Worst service ever?

  • tumbledown93 AndyBooth (@tumbledown93) reported

    @santanderuk diabolical customer service towards a new customer new security number blocked for a online account that you can only verify via pc🤔not the app told to wait 30 days before ringing back to wait in a queue for 30mins then customer service abruptly ended call

  • LouthMatters Louth Matters (@LouthMatters) reported

    Grrr @santanderuk help your customers. I've spent 2 hours just trying to find out where to email a complaint to you & failed. The worst experience is the dire 'chat' with a robot on your website who doesn't understand anything - even the word email. Please let me have an email

  • MichelleHallif1 Michelle Hallifax (@MichelleHallif1) reported

    @santanderuk What a bloody joke, been banking with you for over 30 years, absolutely disgraceful now. My card expired 30/9 still no replacement card how am I to pay for things. Horrendous service, been on hold over 43 minutes now no answer still. Might just have to move banks