Santander down? Current status and problems in Sittingbourne, Kent, England

Problems in the last 24 hours in Sittingbourne, England

The chart below shows the number of Santander reports we have received in the last 24 hours from users in Sittingbourne, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Most Reported Problems

The following are the most recent problems reported by Santander users through our website.

• Mobile App (39%)
• Website (26%)
• Transactions (17%)
• Login (11%)
• Transfer (6%)
• Withdrawals (2%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Santander Issues Reports Near Sittingbourne, England

Latest outage, problems and issue reports in Sittingbourne and nearby locations:

• 
  Steve E (@steveinmarden) reported 33 minutes ago from Marden, England

  we've been 3hrs now on hold to @santanderuk customer services. How can 3hr without being able to speak to anybody at all yet be acceptable? #santander #customerservicefail

• 
  Michael Jones (@mikej2504) reported 43 minutes ago from Walderslade, England

  @santanderuk does any customer receive replies from Santander. I have left several messages with your "Sandi" for either a contact or sent a message and receive nothing back in return. Why??

Santander Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Gardenmam Pool (@GardenmamP) reported 40 seconds ago

  Companies, please rephrase your call waiting message from “ you r in a queue, we are busier than normal” to the real reason “ we don’t employ enough people to provide you with the service you pay for “ . @BritishGas @TheRAC_UK @santanderuk for eg 🙄😣

• 
  Forget-Me-Not Buddies (Tameside) (@FMN_Buddies) reported 6 minutes ago

  @santanderuk why is the Bank Apo still using an outdated version of Excel on transaction downloads which causes customers in issues when trying to save and work on ? #xlxsneededNOTxls

• 
  Iain Ferguson (@iainferguson77) reported 8 minutes ago

  @santanderuk @santanderukhelp I am pretty sure the fraud hotline I called had just connected me to another customer….. would you like to make the contact with me that you promised 24hours ago? And also sort your IT security? #timeforanewbank

• 
  Forget-Me-Not Buddies (Tameside) (@FMN_Buddies) reported 10 minutes ago

  @santanderuk why is the Bank App still using an outdated version of Excel on transaction downloads which causes customers issues when trying to save and work on ? We need xlxs format as an option! #xlxsneededNOTxls

• 
  Michelle J Cowley (@MJCSD70) reported 14 minutes ago

  @santanderuk fix your app so that it’s possible to do all things cc related in it: update direct debit etc. Also I should be able to adjust my own direct debit date. I shouldn’t hate to call you to do that.

• 
  Rachel (@RaiiShakur) reported 15 minutes ago

  @santanderuk will a card work if I have requested a new one (thought I had lost it and now found it) I didn’t block it

• 
  Karrie J (@karriejay1) reported 15 minutes ago

  @santanderuk Changed my name on my mortgage at my local branch a few weeks ago but still getting the wrong name on letters. Can't get through on the phone & no time to visit again atm. This is causing problems with other agencies. Any help..?

• 
  @invertedcommas (@invertedcommas) reported 16 minutes ago

  @santanderuk can you please fix your internet banking?? I desperately need 7 years of bank statements for court 9am tomorrow, why does your site never work when needed??

• 
  Dr Kit Byatt (@Laconic_doc) reported 16 minutes ago

  Bizarre that @santanderuk online systems are unable to show the last date/payment of a proportion of my (longstanding) direct debit payments... ...I'd have thought this was pretty key information for a customer—and the ideal task for a computer: storing/retrieving info 🤔

• 
  Sue Reeve ♥️🧡💛💚💙💜🇪🇺🏳️‍🌈🕊️🕷️🇺🇦 (@mrsverypicky) reported 17 minutes ago

  @BarclaysUKHelp Managed to get payment sorted, but not via your CHAPS service. Saying @santanderuk 's details couldn't be verified. Your branch colleague was justifiably nervous about hitting send as was I. Paid by cheque in Santander. Saved £25 CHAPS fee, but probably covers our expenses today!