Santander status: access issues and outage reports

Problems in the last 24 hours in Sittingbourne, England

The chart below shows the number of Santander reports we have received in the last 24 hours from users in Sittingbourne, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

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Santander Issues Reports Near Sittingbourne, England

Latest outage, problems and issue reports in Sittingbourne and nearby locations:

• 
  Michael Jones (@mikej2504) reported 7 minutes ago from Walderslade, England

  @santanderuk does any customer receive replies from Santander. I have left several messages with your "Sandi" for either a contact or sent a message and receive nothing back in return. Why??

• 
  Steve E (@steveinmarden) reported 8 minutes ago from Marden, England

  we've been 3hrs now on hold to @santanderuk customer services. How can 3hr without being able to speak to anybody at all yet be acceptable? #santander #customerservicefail

Santander Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Matty Hough (@MattyHough2) reported 4 minutes ago

  @santanderuk UK customer stranded homeless in Hungary after fraud on my account. I’ve waited 7 days for investigation with no access to money, food or accommodation. Repeated requests for emergency hardship escalation and vulnerable customer support have not been resolved

• 
  Kris (@lookitskris) reported 7 minutes ago

  @santanderuk you cant uninstall and reinstall a website. Pass this on to your devs

• 
  Karly Everley (@KarlyEverley) reported 9 minutes ago

  @santanderuk @TSB No good changes so far experience by a longterm customer who has spent hours on the phone trying to get an account added to the app due to address format not syncing with my other account address when Santander set up the new account address! Will be moving all my accounts.

• 
  debs (@debramcinnes) reported 13 minutes ago

  @santanderuk It’s 12 in the day would someone be in touch soon. He’s now had a text this morning from your bank to say a bill has been missed, causing more distress as he’s no access to the account. Thanks

• 
  Gray Schofield (@gray_schofield) reported 16 minutes ago

  @MartinSLewis @santanderuk offered me a cash Isa with a nice perk of an evoucher. They then don't send out the log in details in their own time limit and then stop the promotion so I don't get the evoucher... Investigate this please

• 
  Precyshun (@precyshun) reported 17 minutes ago

  @santanderuk Still waiting for an update from ‘Mark’ wondering if he is imaginary at this point. Numerous emails trying to ensure payment was not taken and it now has been! Frustrated is not even the word now - SORT YOUR **** OUT SANTANDER

• 
  Mick Holds the Line (@Mickandhismusic) reported 20 minutes ago

  @santanderuk Another thing to pass on is this weird glitch Santander online has with bank transfers . When I give my bank details to a client, they get the ‘we don’t recognise this account’. Even when it’s a Santander to Santander transfer! This issue has been going on for at least 1 year 👎

• 
  Andy Travis (@AdvanceBjj) reported 20 minutes ago

  @santanderuk I need some help on an issue…I closed my account with you in June 2025 which was all finished as I live in Indonesia. However I have just had a refund for a UK purchase actioned and they have refunded to the original card…now closed? What now?

• 
  Robin Lievesley (@RLievesley43207) reported 21 minutes ago

  Is anyone else having problems with banks these days my accounts are blocked more than they are open @Rupert Lowe # Halifax @HSBC @santanderuk

• 
  Tyler (@Empty_With_You) reported 23 minutes ago

  @santanderuk It’s not even the lack of advanced notice (which is horrific) it’s the fact that I’ve apparently not had access to my money since 18th yet nothing has been said to me, nor does the app reflect this. I’ve called the number & that hasn’t helped. I’m switching my bank.