Santander

Is Santander down in Sittingbourne, Kent, England?

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Santander UK plc is a British bank, wholly owned by the Spanish Santander Group. Santander offers current accounts, savings, investments, loans, credit cards and other financial products.

Problems in the last 24 hours in Sittingbourne, England

The chart below shows the number of Santander reports we have received in the last 24 hours from users in Sittingbourne and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Santander Outage Chart in Sittingbourne, Kent, England 12/24/2025 19:35

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Most Reported Problems

The following are the most recent problems reported by Santander users through our website.

  1. Mobile App (57%)

    Mobile App (57%)

  2. Login (18%)

    Login (18%)

  3. Website (12%)

    Website (12%)

  4. Transactions (8%)

    Transactions (8%)

  5. Withdrawals (4%)

    Withdrawals (4%)

Community Discussion

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Santander Issues Reports Near Sittingbourne, England

Latest outage, problems and issue reports in Sittingbourne and nearby locations:

  • mikej2504 Michael Jones (@mikej2504) reported from Walderslade, England

    @santanderuk does any customer receive replies from Santander. I have left several messages with your "Sandi" for either a contact or sent a message and receive nothing back in return. Why??

  • steveinmarden Steve E (@steveinmarden) reported from Marden, England

    we've been 3hrs now on hold to @santanderuk customer services. How can 3hr without being able to speak to anybody at all yet be acceptable? #santander #customerservicefail

Santander Issues Reports

Latest outage, problems and issue reports in social media:

  • butlerarchive Tejumola Butler Adenuga (@butlerarchive) reported

    @santanderukhelp @santanderuk I’ve banked with you since my late teens, why do you think i’m a fraudster and blocked access to my account since the past 72 hours and no one seems to know anything apart from it being “under review”?

  • stonedg44 David Stone (@stonedg44) reported

    @santanderuk Interesting email to my wife encouraging her to use the mobile app but as she doesn't have a smart phone it is not much help!

  • andonida Donna 🏴󠁧󠁢󠁳󠁣󠁴󠁿🏳️‍🌈🏁🇪🇺 (@andonida) reported

    @santanderuk Is your One Time Passcode service not working this morning? I can't access my account because I'm not receiving an SMS.

  • mescalinehutson GloomySunshine (@mescalinehutson) reported

    @santanderuk I've been on hold for 50 minutes trying to speak to your customer service team. Any idea when the call might be answered?

  • JRobwell RobJwll (@JRobwell) reported

    @santanderuk OTP misery continues. How do I speak to a human to change my phone Number? Can someone call me? I can’t log in so I can’t use online chat.

  • _CousinBenson Cousin Benson (@_CousinBenson) reported

    @santanderuk Avoid the 123 mini account at all costs. Denied a 17 year old access to his wages for 4 weeks now. Account is healthy but has a fraud blocker attached to it due to an external attempt. No one will help, appointment at Lloyds today to switch. My accounts will follow.

  • caitlinosheax Caitlín (@caitlinosheax) reported

    @santanderuk @santanderukhelp this account has stolen my information please help.

  • timthespark tim paver (@timthespark) reported

    @santanderuk has your app gone down please

  • boo08_sarah Sarah (@boo08_sarah) reported

    @santanderuk can't believe how difficult you make it to open an account for my 13 year old son. All he wants is somewhere to keep his savings and it's practically impossible to get help. One of your staff insisted he needs to ring. He's 13! I'm lucky he talks to me on the phone!

  • ThatBethWoman Beth☆ベス (@ThatBethWoman) reported

    So @santanderuk told me in branch this morning that they had no idea why my card was broken but they'd issue a second one to my account so that I can continue to use Google pay because I desperately need it. Got a message and email at 23:10, my Google pay and card are cancelled.