Santander

Is Santander down in Sittingbourne, Kent, England?

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Santander UK plc is a British bank, wholly owned by the Spanish Santander Group. Santander offers current accounts, savings, investments, loans, credit cards and other financial products.

Problems in the last 24 hours in Sittingbourne, England

The chart below shows the number of Santander reports we have received in the last 24 hours from users in Sittingbourne and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Santander Outage Chart in Sittingbourne, Kent, England 12/13/2025 10:00

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Most Reported Problems

The following are the most recent problems reported by Santander users through our website.

  1. Mobile App (41%)

    Mobile App (41%)

  2. Login (27%)

    Login (27%)

  3. Transactions (14%)

    Transactions (14%)

  4. Website (14%)

    Website (14%)

  5. Withdrawals (5%)

    Withdrawals (5%)

Community Discussion

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Santander Issues Reports Near Sittingbourne, England

Latest outage, problems and issue reports in Sittingbourne and nearby locations:

  • steveinmarden Steve E (@steveinmarden) reported from Marden, England

    we've been 3hrs now on hold to @santanderuk customer services. How can 3hr without being able to speak to anybody at all yet be acceptable? #santander #customerservicefail

  • mikej2504 Michael Jones (@mikej2504) reported from Walderslade, England

    @santanderuk does any customer receive replies from Santander. I have left several messages with your "Sandi" for either a contact or sent a message and receive nothing back in return. Why??

Santander Issues Reports

Latest outage, problems and issue reports in social media:

  • Stewart47050851 Stewart (@Stewart47050851) reported

    @santanderuk Yeh the issue is yous are ******* useless

  • MartinKoss Martin (@MartinKoss) reported

    @santanderuk It is absolutely ridiculous. As an IT person myself, whenever I am working on a database or a database driven system, I have a backup and a contingency sat there waiting to put in place if I’m unable to complete the job in the allocated time. It’s basic IT preparation!

  • TheDramDrinker Mark (@TheDramDrinker) reported

    That planned maintenance went well eh @santanderuk ! Can’t log on via app, website or by using the force 🤯🤯🤯🤯

  • chijiokenwaob chijioke (@chijiokenwaob) reported

    @santanderuk How long would it take to resolve this issue? My whole Saturday plans are in jeopardy as I can’t go out and waiting on this fix

  • DMSV Des Vertannes (@DMSV) reported

    @santanderuk Absolutely ludicrous that ‘planned maintenance’ can cause this much disruption. No access to App, website or telephone banking. Atrocious customer service when you can’t even get through to a Helpdesk. Customer can’t even use debit cards to pay for goods. Appalling.

  • greyheron72 Allison D (@greyheron72) reported

    @santanderuk Hi there will you be letting us customers know whether this major issue is in fact a security breach #santander #appnotworking #securitybreach

  • BIGCraig77 craig powell (@BIGCraig77) reported

    @santanderuk Santandar App not working. Santander banks not able to operate. All Santander cashpoints are down. Not good

  • DMSV Des Vertannes (@DMSV) reported

    @santanderuk You need to compensate every single customer for this shambles.

  • Lordmoore1604 Adrian moore (@Lordmoore1604) reported

    @santanderuk Mobile banking app still down. What is the ETA to resolve?

  • em7438 Em 🐻 (@em7438) reported

    I know you're aware of your system being down but @santanderuk SORT IT OUT. I HAVE BILLS TO PAY. THIS NEEDS TO BE FIXED. ASAP.