Santander

Is Santander down in Runcorn, Borough of Halton, England?

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Santander UK plc is a British bank, wholly owned by the Spanish Santander Group. Santander offers current accounts, savings, investments, loans, credit cards and other financial products.

Problems in the last 24 hours in Runcorn, England

The chart below shows the number of Santander reports we have received in the last 24 hours from users in Runcorn and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Santander Outage Chart in Runcorn, Borough of Halton, England 01/25/2026 21:15

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Most Reported Problems

The following are the most recent problems reported by Santander users through our website.

  1. Mobile App (58%)

    Mobile App (58%)

  2. Website (14%)

    Website (14%)

  3. Login (14%)

    Login (14%)

  4. Transactions (9%)

    Transactions (9%)

  5. Withdrawals (4%)

    Withdrawals (4%)

  6. Transfer (2%)

    Transfer (2%)

Live Outage Map Near Runcorn, Borough of Halton, England

The most recent Santander outage reports came from the following cities: Leigh and Liverpool.

Loading map, please wait...
City Problem Type Report Time
United KingdomLeigh Transfer
United KingdomLeigh Mobile App
United KingdomLiverpool Withdrawals
United KingdomLiverpool Mobile App
United KingdomLiverpool Transactions
United KingdomLiverpool Mobile App

Community Discussion

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Santander Issues Reports Near Runcorn, England

Latest outage, problems and issue reports in Runcorn and nearby locations:

  • MondoMoody Sir MondoTheMoody for *PM *Poet Minister (@MondoMoody) reported from Widnes, England

    @MoneySavingExp @santanderuk Still not sorted.After 3 useless letters, 8 calls.10hrs spent.Every Customer Service Agent telling me the last Agent had given me the wrong information (6 of them in total) No call back from Complaints 2 days after registering. Thought I'd lost my pension. Distraught.Made me ill.

  • MondoMoody Sir MondoTheMoody for *PM *Poet Minister (@MondoMoody) reported from Widnes, England

    @santanderukhelp @santanderuk ?Criminal Customer Service.Voted worst bank by @MoneySavingExp.I concur.Opened EasyAccessSaver to add to Mortgage Acct.Sent my whole Pension pot.Their mistakes locked me out.Didn't even know if it got there for 2 weeks.10 hrs.8 phone calls. Zero service.Don't bother

  • mikekivi Mike Kivi 🟨🟥 (@mikekivi) reported from Liverpool, England

    @santanderuk how do I find my mortgage sort code number so I can register for online banking? Can’t find on the web site, Sandi tells me to log on to online banking, had my call to the Call Centre dropped 3 times while trying to speak to a person…

  • MondoMoody Sir MondoTheMoody for *PM *Poet Minister (@MondoMoody) reported from Widnes, England

    @santanderuk @santanderuk ?Criminal Customer Service.Voted worst bank by @MoneySavingExp.I concur.Opened EasyAccessSaver to add to Mortgage Acct.Sent my whole Pension pot.Their mistakes locked me out.Didn't even know if it got there for 2 weeks.10 hrs.8 phone calls. Zero service.Don't bother

  • MondoMoody Sir MondoTheMoody for *PM *Poet Minister (@MondoMoody) reported from Widnes, England

    @santanderukhelp @santanderuk @MoneySavingExp Still not sorted.After 3 useless letters, 8 calls.10hrs spent.Every Customer Service Agent telling me the last Agent had given me the wrong information (6 of them in total) No call back from Complaints 2 days after registering. Thought I'd lost my pension. Distraught.Made me ill.

  • LongTingz_L17 Long-E (@LongTingz_L17) reported from Liverpool, England

    @santanderuk having huge technical difficulties, your website keeps kicking me out

  • MondoMoody Sir MondoTheMoody for *PM *Poet Minister (@MondoMoody) reported from Widnes, England

    @MoneySavingExp @santanderuk ?Criminal Customer Service.Voted worst bank by @MoneySavingExp.I concur.Opened EasyAccessSaver to add to Mortgage Acct.Sent my whole Pension pot.Their mistakes locked me out.Didn't even know if it got there for 2 weeks.10 hrs.8 phone calls. Zero service.Don't bother

  • MondoMoody Sir MondoTheMoody for *PM *Poet Minister (@MondoMoody) reported from Widnes, England

    @santanderuk @MoneySavingExp Still not sorted.After 3 useless letters, 8 calls.10hrs spent.Every Customer Service Agent telling me the last Agent had given me the wrong information (6 of them in total) No call back from Complaints 2 days after registering. Thought I'd lost my pension. Distraught.Made me ill.

  • JoBoyd71656844 Jo Boyd (@JoBoyd71656844) reported from Liverpool, England

    @santanderuk appalling time scale waiting for the security team on the phone. 1hr 30 and then gets cut off!!!! My account is blocked and cannot access my funds terrible customer service

Santander Issues Reports

Latest outage, problems and issue reports in social media:

  • Scrumpy939 Barbara Thomas (@Scrumpy939) reported

    @santanderuk appalling service regarding foreign cheques and help. Will need to wait 6 weeks for money to go in and £10 fee taken well in advance and having to send cheque off ourselves. Definitely changing banks when money finally paid in. Their service has gone well down

  • Sarah4xxxx sarah kearney (@Sarah4xxxx) reported

    @santanderuk i am unable to transfer money or use my debit card is there a problem?

  • JillMacmahon Jill MacMahon #FreshAirNHS (@JillMacmahon) reported

    Want a masterclass in putting customers off telephoning the customer service helpline (even when you just need to validate a new credit card)? There’s no finer one in town than @santanderuk

  • lotty966 Lotty Baker (@lotty966) reported

    @santanderuk hi I need help I’m locked out of my bank account and can’t call you as I’m not in the UK

  • titlehxlder sam they/them (@titlehxlder) reported

    @santanderuk i have a problem

  • thebenprice Ben Price (@thebenprice) reported

    One day I will be able to use @santanderuk website and do what I need to do the first time I try. Today is not that day, today I can't even log in

  • CustardKaty Katy Luboff (@CustardKaty) reported

    @santanderuk #complaint terrible customer service . Promised posted mortgage update not arrived . Unable to contact by phone as on hold hours. No email replies either

  • Jem_Jem1983 Jemma Bell (@Jem_Jem1983) reported

    Anyone else having issues with logging in to their @santanderuk banking app? Keeps coming up with “oops something went wrong”

  • CazHumphreys Caz Humphreys 🌳💚🍀💚🌳 #3.5% (@CazHumphreys) reported

    Have just used the telephone banking service to ask @santanderuk @bancosantander what their performance is on ethical and climate issues is like

  • Infinite_Footy Infinite Football (@Infinite_Footy) reported

    @santanderukhelp @santanderuk @bancosantander No, for 1 hour 20 mins I could only hear the waiting/on hold music, then for 8 minutes it started ringing as a normal phone would, then the phone was put down on me.