Is Santander down in Runcorn, Borough of Halton, England?
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Santander UK plc is a British bank, wholly owned by the Spanish Santander Group. Santander offers current accounts, savings, investments, loans, credit cards and other financial products.
Full Outage Map
TransactionsProblems in the last 24 hours in Runcorn, England
The chart below shows the number of Santander reports we have received in the last 24 hours from users in Runcorn and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Santander. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Santander users through our website.
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Mobile App (59%)
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Transactions (12%)
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Website (12%)
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Login (12%)
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Withdrawals (3%)
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Transfer (2%)
Live Outage Map Near Runcorn, Borough of Halton, England
The most recent Santander outage reports came from the following cities: Leigh.
| City | Problem Type | Report Time |
|---|---|---|
 Leigh |
Transfer | |
| Leigh |
Mobile App | |
| Liverpool |
Withdrawals | |
| Liverpool |
Mobile App | |
| Liverpool |
Transactions | |
| Liverpool |
Mobile App |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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Santander Issues Reports Near Runcorn, England
Latest outage, problems and issue reports in Runcorn and nearby locations:
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Jo Boyd
(@JoBoyd71656844) reported
from
Liverpool, England
@santanderuk appalling time scale waiting for the security team on the phone. 1hr 30 and then gets cut off!!!! My account is blocked and cannot access my funds terrible customer service
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Sir MondoTheMoody for *PM *Poet Minister
(@MondoMoody) reported
from
Widnes, England
@santanderukhelp @santanderuk @MoneySavingExp Still not sorted.After 3 useless letters, 8 calls.10hrs spent.Every Customer Service Agent telling me the last Agent had given me the wrong information (6 of them in total) No call back from Complaints 2 days after registering. Thought I'd lost my pension. Distraught.Made me ill.
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Sir MondoTheMoody for *PM *Poet Minister
(@MondoMoody) reported
from
Widnes, England
@santanderukhelp @santanderuk ?Criminal Customer Service.Voted worst bank by @MoneySavingExp.I concur.Opened EasyAccessSaver to add to Mortgage Acct.Sent my whole Pension pot.Their mistakes locked me out.Didn't even know if it got there for 2 weeks.10 hrs.8 phone calls. Zero service.Don't bother
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Mike Kivi 🟨🟥
(@mikekivi) reported
from
Liverpool, England
@santanderuk how do I find my mortgage sort code number so I can register for online banking? Can’t find on the web site, Sandi tells me to log on to online banking, had my call to the Call Centre dropped 3 times while trying to speak to a person…
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Sir MondoTheMoody for *PM *Poet Minister
(@MondoMoody) reported
from
Widnes, England
@santanderuk @santanderuk ?Criminal Customer Service.Voted worst bank by @MoneySavingExp.I concur.Opened EasyAccessSaver to add to Mortgage Acct.Sent my whole Pension pot.Their mistakes locked me out.Didn't even know if it got there for 2 weeks.10 hrs.8 phone calls. Zero service.Don't bother
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Long-E
(@LongTingz_L17) reported
from
Liverpool, England
@santanderuk having huge technical difficulties, your website keeps kicking me out
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Sir MondoTheMoody for *PM *Poet Minister
(@MondoMoody) reported
from
Widnes, England
@santanderuk @MoneySavingExp Still not sorted.After 3 useless letters, 8 calls.10hrs spent.Every Customer Service Agent telling me the last Agent had given me the wrong information (6 of them in total) No call back from Complaints 2 days after registering. Thought I'd lost my pension. Distraught.Made me ill.
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Sir MondoTheMoody for *PM *Poet Minister
(@MondoMoody) reported
from
Widnes, England
@MoneySavingExp @santanderuk ?Criminal Customer Service.Voted worst bank by @MoneySavingExp.I concur.Opened EasyAccessSaver to add to Mortgage Acct.Sent my whole Pension pot.Their mistakes locked me out.Didn't even know if it got there for 2 weeks.10 hrs.8 phone calls. Zero service.Don't bother
Santander Issues Reports
Latest outage, problems and issue reports in social media:
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Charles Runcie
(@CharlesRuncie) reported
@santanderuk Please please Santander, please remove those TERRIBLE adverts with A+D. They're witless, patronising, embarrassing. Save some money and get Howard from that other lot, or use that meerkat, even a black horse - anything!
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Vonnie_K
(@Bonbonsugarplum) reported
@santanderuk @santanderukhelp yet again when I log in online to REDUCE my overdraft it states unable to accept your request. I have raised this several times over the last year. I wonder why you don’t fix it?! #debt
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Terry Spinks
(@TerrySpinks5) reported
@santanderuk My cards been declined for no reason today! Spent 2 hours on the phone, no answer, disgusting service… is there a problem… as your customers we deserve A reply!!!!
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Kerry Baines
(@KerryKerrymay77) reported
@santanderuk an hour of my life waiting for someone to answer a call. how disgusting. time is precious and i certainly dont have any more time to wait for this. i just hope the problem i have is self rectified by the morning, or my anxiety may put me in hospital!
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Shortwave Listener
(@HFtoUHF) reported
Hello @santanderuk, how come I can only dowload transactions in CSV for the last 12 months? It gives me some insight into your antiquated back-end. Do you need help from someone like me? Frankly, it's rubbish.
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Kieran Hukin
(@swfcmunch) reported
@santanderuk Is there an issue?
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INDY
(@SPICY23FM) reported
Where ******** is my money @santanderuk
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multi-vaxxer
(@joburgfoodE) reported
@santanderuk Your service is truly terrible. I've been holding for 22 mins and now told to phone again for the Fraud Line to rectify *your* *error* and to expect a wait of up to one hour??! You need to hire some humans...
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Clifford Harris
(@cliffordharris1) reported
@MartinSLewis @santanderuk can't take payments!The pay feature on the website is down for the 2nd month in a row and now phone banking has failed.Last month I tried to pay with my bank via the app but they sent 1 payment back and want late payment penalty! #Santander-disaster!
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Deputy WandsworthEye
(@Wandsworth3) reported
@santanderuk Cannot access my accounts as your app fails to open. It hangs after I enter the passcode. Not impressed - you are a grown up bank, not a piggy bank