Is Santander down in Runcorn, Borough of Halton, England?
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Santander UK plc is a British bank, wholly owned by the Spanish Santander Group. Santander offers current accounts, savings, investments, loans, credit cards and other financial products.
Full Outage Map
TransactionsProblems in the last 24 hours in Runcorn, England
The chart below shows the number of Santander reports we have received in the last 24 hours from users in Runcorn and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Santander. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Santander users through our website.
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Mobile App (60%)
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Login (14%)
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Website (12%)
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Transactions (9%)
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Withdrawals (3%)
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Transfer (2%)
Live Outage Map Near Runcorn, Borough of Halton, England
The most recent Santander outage reports came from the following cities: Leigh and Liverpool.
| City | Problem Type | Report Time |
|---|---|---|
 Leigh |
Transfer | |
| Leigh |
Mobile App | |
| Liverpool |
Withdrawals | |
| Liverpool |
Mobile App | |
| Liverpool |
Transactions | |
| Liverpool |
Mobile App |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Santander Issues Reports Near Runcorn, England
Latest outage, problems and issue reports in Runcorn and nearby locations:
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Sir MondoTheMoody for *PM *Poet Minister
(@MondoMoody) reported
from
Widnes, England
@MoneySavingExp @santanderuk ?Criminal Customer Service.Voted worst bank by @MoneySavingExp.I concur.Opened EasyAccessSaver to add to Mortgage Acct.Sent my whole Pension pot.Their mistakes locked me out.Didn't even know if it got there for 2 weeks.10 hrs.8 phone calls. Zero service.Don't bother
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Sir MondoTheMoody for *PM *Poet Minister
(@MondoMoody) reported
from
Widnes, England
@santanderukhelp @santanderuk @MoneySavingExp Still not sorted.After 3 useless letters, 8 calls.10hrs spent.Every Customer Service Agent telling me the last Agent had given me the wrong information (6 of them in total) No call back from Complaints 2 days after registering. Thought I'd lost my pension. Distraught.Made me ill.
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Mike Kivi 🟨🟥
(@mikekivi) reported
from
Liverpool, England
@santanderuk how do I find my mortgage sort code number so I can register for online banking? Can’t find on the web site, Sandi tells me to log on to online banking, had my call to the Call Centre dropped 3 times while trying to speak to a person…
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Sir MondoTheMoody for *PM *Poet Minister
(@MondoMoody) reported
from
Widnes, England
@MoneySavingExp @santanderuk Still not sorted.After 3 useless letters, 8 calls.10hrs spent.Every Customer Service Agent telling me the last Agent had given me the wrong information (6 of them in total) No call back from Complaints 2 days after registering. Thought I'd lost my pension. Distraught.Made me ill.
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Long-E
(@LongTingz_L17) reported
from
Liverpool, England
@santanderuk having huge technical difficulties, your website keeps kicking me out
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Sir MondoTheMoody for *PM *Poet Minister
(@MondoMoody) reported
from
Widnes, England
@santanderuk @MoneySavingExp Still not sorted.After 3 useless letters, 8 calls.10hrs spent.Every Customer Service Agent telling me the last Agent had given me the wrong information (6 of them in total) No call back from Complaints 2 days after registering. Thought I'd lost my pension. Distraught.Made me ill.
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Sir MondoTheMoody for *PM *Poet Minister
(@MondoMoody) reported
from
Widnes, England
@santanderuk @santanderuk ?Criminal Customer Service.Voted worst bank by @MoneySavingExp.I concur.Opened EasyAccessSaver to add to Mortgage Acct.Sent my whole Pension pot.Their mistakes locked me out.Didn't even know if it got there for 2 weeks.10 hrs.8 phone calls. Zero service.Don't bother
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Sir MondoTheMoody for *PM *Poet Minister
(@MondoMoody) reported
from
Widnes, England
@santanderukhelp @santanderuk ?Criminal Customer Service.Voted worst bank by @MoneySavingExp.I concur.Opened EasyAccessSaver to add to Mortgage Acct.Sent my whole Pension pot.Their mistakes locked me out.Didn't even know if it got there for 2 weeks.10 hrs.8 phone calls. Zero service.Don't bother
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Jo Boyd
(@JoBoyd71656844) reported
from
Liverpool, England
@santanderuk appalling time scale waiting for the security team on the phone. 1hr 30 and then gets cut off!!!! My account is blocked and cannot access my funds terrible customer service
Santander Issues Reports
Latest outage, problems and issue reports in social media:
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MichGagan
(@GaganMich) reported
@santanderuk what a **** bank. I’ve been standing in a cue for 42 mins waiting to pay in two checks. One person on the counter while the others **** about and there at least 9 persons waiting to be served. Complete bollocks wasting itr time. **** this I’m off
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Natasha
(@NatashaWatkins1) reported
@santanderuk put a block on my #internetbanking due to some ‘strange activity’…happy to know that they react quickly to that type of thing ✅ However, I’ve now been on hold for 1hr 17 mins, waiting to talk to someone. This is very very poor @santanderukhelp #CustomerService
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thanie wilson
(@Thanie91) reported
@santanderuk fuming! Tried to book flights and my card has been blocked and all access online banking blocked . Call centres closed . Now flights have doubled in price . Raging!
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Ross Campbell
(@RossCampbell90) reported
@santanderuk really are the worst bank about for customer service !
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Neil Perry
(@NeilRPerry) reported
@santanderuk Good afternoon, I've just tried to make an appointment at your St Andrews Street branch, Cambridge. I've been told next available appointment isn't for 11 days. Trying to help my daughter open student current account online but your website won't let us complete. @antanddec help!
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MH 🏴🏳️🌈🇪🇺 #yescymru
(@cymboi) reported
@santanderuk Why have you stopped supporting IOS 12 apps, I have no online access to my account now!
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Queen Rose Daniel
(@QueenRose900) reported
@heel_vernon @santanderuk Thats really serious 😞 talk to michal_skyfii on Instagram. he's good on cyber theft recovery, he would help you out
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Alan Dobson 💙
(@amadobson) reported
@abbdesmond @santanderuk Try a broker. We go no where going direct to Santander but a broker had it all sorted ASAP. No joke. Banks are awful at a customer service
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joe public
(@Joe_Public78) reported
@santanderuk hi despite calling twice including lodging a formal complaint, I’m still unable to access my accounts after being frozen by yourselves. I was told it could take up to two days, it’s been 3 and still no sign of this being resolved.
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Jeni Windsor
(@jeniwindsor) reported
@santanderuk excellent customer service from Robin Smith, Branch Manager of Colchester yesterday. Took a lot of time to support us with our current issue; a real credit to Santander.