Is Santander down in Runcorn, Borough of Halton, England?
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Santander UK plc is a British bank, wholly owned by the Spanish Santander Group. Santander offers current accounts, savings, investments, loans, credit cards and other financial products.
Full Outage Map
TransactionsProblems in the last 24 hours in Runcorn, England
The chart below shows the number of Santander reports we have received in the last 24 hours from users in Runcorn and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Santander. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Santander users through our website.
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Transactions (30%)
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Mobile App (22%)
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Website (17%)
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Login (14%)
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Transfer (12%)
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Withdrawals (5%)
Live Outage Map Near Runcorn, Borough of Halton, England
The most recent Santander outage reports came from the following cities: Liverpool.
| City | Problem Type | Report Time |
|---|---|---|
 Liverpool |
Mobile App | |
| Liverpool |
Transfer | |
| Liverpool |
Login | |
| Liverpool |
Withdrawals | |
| Liverpool |
Withdrawals | |
| Warrington |
Transactions |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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Santander Issues Reports Near Runcorn, England
Latest outage, problems and issue reports in Runcorn and nearby locations:
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Sir MondoTheMoody for *PM *Poet Minister
(@MondoMoody) reported
from
Widnes, England
@santanderukhelp @santanderuk @MoneySavingExp Still not sorted.After 3 useless letters, 8 calls.10hrs spent.Every Customer Service Agent telling me the last Agent had given me the wrong information (6 of them in total) No call back from Complaints 2 days after registering. Thought I'd lost my pension. Distraught.Made me ill.
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Sir MondoTheMoody for *PM *Poet Minister
(@MondoMoody) reported
from
Widnes, England
@santanderuk @santanderuk ?Criminal Customer Service.Voted worst bank by @MoneySavingExp.I concur.Opened EasyAccessSaver to add to Mortgage Acct.Sent my whole Pension pot.Their mistakes locked me out.Didn't even know if it got there for 2 weeks.10 hrs.8 phone calls. Zero service.Don't bother
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Sir MondoTheMoody for *PM *Poet Minister
(@MondoMoody) reported
from
Widnes, England
@MoneySavingExp @santanderuk Still not sorted.After 3 useless letters, 8 calls.10hrs spent.Every Customer Service Agent telling me the last Agent had given me the wrong information (6 of them in total) No call back from Complaints 2 days after registering. Thought I'd lost my pension. Distraught.Made me ill.
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Mike Kivi 🟨🟥
(@mikekivi) reported
from
Liverpool, England
@santanderuk how do I find my mortgage sort code number so I can register for online banking? Can’t find on the web site, Sandi tells me to log on to online banking, had my call to the Call Centre dropped 3 times while trying to speak to a person…
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Sir MondoTheMoody for *PM *Poet Minister
(@MondoMoody) reported
from
Widnes, England
@santanderuk @MoneySavingExp Still not sorted.After 3 useless letters, 8 calls.10hrs spent.Every Customer Service Agent telling me the last Agent had given me the wrong information (6 of them in total) No call back from Complaints 2 days after registering. Thought I'd lost my pension. Distraught.Made me ill.
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Jo Boyd
(@JoBoyd71656844) reported
from
Liverpool, England
@santanderuk appalling time scale waiting for the security team on the phone. 1hr 30 and then gets cut off!!!! My account is blocked and cannot access my funds terrible customer service
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Sir MondoTheMoody for *PM *Poet Minister
(@MondoMoody) reported
from
Widnes, England
@MoneySavingExp @santanderuk ?Criminal Customer Service.Voted worst bank by @MoneySavingExp.I concur.Opened EasyAccessSaver to add to Mortgage Acct.Sent my whole Pension pot.Their mistakes locked me out.Didn't even know if it got there for 2 weeks.10 hrs.8 phone calls. Zero service.Don't bother
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Long-E
(@LongTingz_L17) reported
from
Liverpool, England
@santanderuk having huge technical difficulties, your website keeps kicking me out
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Sir MondoTheMoody for *PM *Poet Minister
(@MondoMoody) reported
from
Widnes, England
@santanderukhelp @santanderuk ?Criminal Customer Service.Voted worst bank by @MoneySavingExp.I concur.Opened EasyAccessSaver to add to Mortgage Acct.Sent my whole Pension pot.Their mistakes locked me out.Didn't even know if it got there for 2 weeks.10 hrs.8 phone calls. Zero service.Don't bother
Santander Issues Reports
Latest outage, problems and issue reports in social media:
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MrT
(@MrT_1965) reported
@santanderukhelp @santanderuk @santanderuk I cannot believe this conversation. I cannot get an answer. As I said earlier, feedback is not going to help me. I need to speak to a human.
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Az Hoque
(@HoqueAz) reported
@santanderuk sort your customer service wait times out..3hours over 7 days is CR@P!
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Sam Toboggan
(@samtobo1) reported
@santanderuk @santanderukhelp hi I have a loan and repayments but have no idea how to actually view my remaining balance and details? I have no login info or anything at all. Thank you.
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Diane Parish🇪🇺🇨🇾#RejointheEU
(@dianepar) reported
@santanderuk should be held to account blocking accounts with no notice and still not sorting their admin over a 5 week period. Who are they to be able to prevent access to funds for no good reason. Paid taxes and dues and cannot access monthly pension - causing untold stress
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Jacqui SmethurstTodd
(@1977pandora) reported
@santanderuk 2/2 it is discriminating against the deaf and hard of hearing. Really Santander your service is awful!
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hoodedpigwoman
(@hoodedpigwoman) reported
Absolute shambles at @santanderuk @santanderukhelp Twice overpaid the mortgage and they've put it against the wrong part of the loan, despite our clear instruction. Made a formal complaint which wasn't acknowledged. Impossible to get through on phone.
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MrT
(@MrT_1965) reported
@santanderukhelp @santanderukhelp @santanderuk Another hour on the telephone waiting. Still no answer. 6 hours over 7 days waiting for someone to pick up the telephone. How can you possibly defend this customer service?
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Kelly
(@Kelly53939907) reported
@santanderuk my son is away from uni for the first time. His student account is still not set up. Keeps calling, on hold for ages then gets cut off. Can anyone help??
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Jonathan Abrahams
(@jca8155) reported
@santanderuk absolute nightmare dealing with your security team. Over 2 hours of my life wasted with 5 phone calls. Appalling service!
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Jeremy White
(@jeremyiwhite) reported
Help @santanderuk You seem to have set my statements to online only without asking me and the IOS app option to go back to paper doesn’t work. What do I do?