Is Santander down in Runcorn, Borough of Halton, England?
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Santander UK plc is a British bank, wholly owned by the Spanish Santander Group. Santander offers current accounts, savings, investments, loans, credit cards and other financial products.
Full Outage Map
TransactionsProblems in the last 24 hours in Runcorn, England
The chart below shows the number of Santander reports we have received in the last 24 hours from users in Runcorn and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Santander. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Santander users through our website.
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Mobile App (59%)
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Website (14%)
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Login (14%)
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Transactions (9%)
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Withdrawals (3%)
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Transfer (2%)
Live Outage Map Near Runcorn, Borough of Halton, England
The most recent Santander outage reports came from the following cities: Leigh and Liverpool.
| City | Problem Type | Report Time |
|---|---|---|
 Leigh |
Transfer | |
| Leigh |
Mobile App | |
| Liverpool |
Withdrawals | |
| Liverpool |
Mobile App | |
| Liverpool |
Transactions | |
| Liverpool |
Mobile App |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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Santander Issues Reports Near Runcorn, England
Latest outage, problems and issue reports in Runcorn and nearby locations:
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Sir MondoTheMoody for *PM *Poet Minister
(@MondoMoody) reported
from
Widnes, England
@santanderukhelp @santanderuk @MoneySavingExp Still not sorted.After 3 useless letters, 8 calls.10hrs spent.Every Customer Service Agent telling me the last Agent had given me the wrong information (6 of them in total) No call back from Complaints 2 days after registering. Thought I'd lost my pension. Distraught.Made me ill.
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Sir MondoTheMoody for *PM *Poet Minister
(@MondoMoody) reported
from
Widnes, England
@santanderuk @MoneySavingExp Still not sorted.After 3 useless letters, 8 calls.10hrs spent.Every Customer Service Agent telling me the last Agent had given me the wrong information (6 of them in total) No call back from Complaints 2 days after registering. Thought I'd lost my pension. Distraught.Made me ill.
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Jo Boyd
(@JoBoyd71656844) reported
from
Liverpool, England
@santanderuk appalling time scale waiting for the security team on the phone. 1hr 30 and then gets cut off!!!! My account is blocked and cannot access my funds terrible customer service
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Long-E
(@LongTingz_L17) reported
from
Liverpool, England
@santanderuk having huge technical difficulties, your website keeps kicking me out
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Sir MondoTheMoody for *PM *Poet Minister
(@MondoMoody) reported
from
Widnes, England
@santanderukhelp @santanderuk ?Criminal Customer Service.Voted worst bank by @MoneySavingExp.I concur.Opened EasyAccessSaver to add to Mortgage Acct.Sent my whole Pension pot.Their mistakes locked me out.Didn't even know if it got there for 2 weeks.10 hrs.8 phone calls. Zero service.Don't bother
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Sir MondoTheMoody for *PM *Poet Minister
(@MondoMoody) reported
from
Widnes, England
@santanderuk @santanderuk ?Criminal Customer Service.Voted worst bank by @MoneySavingExp.I concur.Opened EasyAccessSaver to add to Mortgage Acct.Sent my whole Pension pot.Their mistakes locked me out.Didn't even know if it got there for 2 weeks.10 hrs.8 phone calls. Zero service.Don't bother
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Sir MondoTheMoody for *PM *Poet Minister
(@MondoMoody) reported
from
Widnes, England
@MoneySavingExp @santanderuk ?Criminal Customer Service.Voted worst bank by @MoneySavingExp.I concur.Opened EasyAccessSaver to add to Mortgage Acct.Sent my whole Pension pot.Their mistakes locked me out.Didn't even know if it got there for 2 weeks.10 hrs.8 phone calls. Zero service.Don't bother
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Mike Kivi 🟨🟥
(@mikekivi) reported
from
Liverpool, England
@santanderuk how do I find my mortgage sort code number so I can register for online banking? Can’t find on the web site, Sandi tells me to log on to online banking, had my call to the Call Centre dropped 3 times while trying to speak to a person…
Santander Issues Reports
Latest outage, problems and issue reports in social media:
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Jayne Reynolds-Lloyd
(@jaynelloyd04) reported
Been with @santanderuk since I was a baby & the one time I need their help. I spend 1 hour 23 minutes on hold to be told you need to place your request online. Now I’m on line I can submit as it won’t accept any photos 🤬🤬🤬🤬🤬. Maybe a change is needed !!!
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Hâle Denholm
(@HaleDenholm) reported
@santanderuk switch has been a shamble. All my money is in this new account which I cannot access because I’ve not been given a card yet and I can’t access online banking. Your live chat is just robots who aren’t helping and I’ve been in a queue on the phone for a very long time
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Danielle Robson
(@DanielleRobson2) reported
@santanderuk this is a joke my partners card has expired on the 31st of October she has not had a new card, she cannot order one online as it says sorry technical error, she rings and gets told its busy then after 20 mins she just gets put on a never ending ring what's going on
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Gemz
(@AHScrackers) reported
@santanderuk hello. My partner semt money to an account that has been closed down, last Friday morning. How long will it take for the money to come back to his santander account please??
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Holl
(@HOLLIEKINACH) reported
@santanderuk Still seems to be an issue? Payments showing as gone in, but the balance in my account hasn’t changed so it’s like the money isn’t actually there..
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Matt McGuinness
(@mattmcg1994) reported
@santanderuk your customer service is atrocious. Your staff seem inept unfortunately. The simplest of requests that should be completed instantly are instead done incorrectly or just not done at all.
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RExit
(@Grafx2050) reported
@santanderuk Been on hold for 40mins so far after problems last night. Slowly sucking the life out of me. Sort out your bank!
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Darren Evans
(@darren029) reported
@santanderuk online service is a joke absolutely woeful 🖕
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Stephen Kerr
(@TheRunningDon) reported
@santanderukhelp Still not resolved @santanderuk @santanderukhelp Happily someone now wishes to end the game of pass the parcel and take ownership of the complaint. A small step forward. Deeply unimpressive customer service so far. Hoping your organisation has a game you can be motivated to up🤞🏻
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Yahya
(@YxhyaLFC) reported
Why did u block Coinbase now I’m switching banks for sure @santanderuk