Santander

Is Santander down in Pontypridd, Rhondda Cynon Taf, Wales?

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The latest reports from users having issues in Pontypridd come from postal codes CF37.

Santander UK plc is a British bank, wholly owned by the Spanish Santander Group. Santander offers current accounts, savings, investments, loans, credit cards and other financial products.

Problems in the last 24 hours in Pontypridd, Wales

The chart below shows the number of Santander reports we have received in the last 24 hours from users in Pontypridd and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Santander Outage Chart in Pontypridd, Rhondda Cynon Taf, Wales 06/05/2025 00:50

At the moment, we haven't detected any problems at Santander. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Santander users through our website.

  1. Mobile App (46%)

    Mobile App (46%)

  2. Login (20%)

    Login (20%)

  3. Transactions (18%)

    Transactions (18%)

  4. Website (12%)

    Website (12%)

  5. Transfer (3%)

    Transfer (3%)

  6. Withdrawals (1%)

    Withdrawals (1%)

Live Outage Map Near Pontypridd, Rhondda Cynon Taf, Wales

The most recent Santander outage reports came from the following cities: Pontypridd.

Loading map, please wait...
City Problem Type Report Time
United KingdomPontypridd Mobile App
United KingdomCardiff Login
United KingdomCardiff Mobile App
United KingdomTonypandy Mobile App
United KingdomMerthyr Tydfil Mobile App
United KingdomPorth Transactions

Community Discussion

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Santander Issues Reports Near Pontypridd, Wales

Latest outage, problems and issue reports in Pontypridd and nearby locations:

  • andy_the_chef andy (@andy_the_chef) reported from Abertridwr, Wales

    @Moffy66 @santanderuk Problem is I haven't lived here for six years

  • andy_the_chef andy (@andy_the_chef) reported from Abertridwr, Wales

    @santanderuk I had an account with you for near 30 years, 100s of thousands pounds went through my account, because I was away from the uk for 5 years you closed it. I'm now having difficulty in trying to reopen another account. I don't have any current DDs to show address. Help.

Santander Issues Reports

Latest outage, problems and issue reports in social media:

  • dbjkendall Dan Kendall (@dbjkendall) reported

    @santanderuk can I ask what is the point of asking me 20 questions about whether I’m comfortable about a payment for me to answer yes to each one, with ID verification & then you block said payment and lock me out of my account?! Then when I try and call your lines are shut! 👏🏼😒

  • AndrewM24391043 Andrew M. (@AndrewM24391043) reported

    @santanderuk Your Cahoot online bank is appalling. I assume you are in the process of closing it down. If you're not, you should be.

  • LMac04 LMac (@LMac04) reported

    Over 13hrs on the phone to @santanderuk over 7 different calls to get my account unblocked only to get blocked again with no reason/concern. Passed between departments & the one that can help don't work weekends. This is no good to someone who relies on this account to pay bills

  • gazza_the_red Gazza (@gazza_the_red) reported

    @santanderuk Trying to activate breakfast roll deal at Greggs on #SantanderBoosts but it isn’t working. Other deals are working fine, so why not the #Greggs deal?

  • madonnaragu Madge (@madonnaragu) reported

    @ThreeUKSupport Spoken to @santanderuk @santanderukhelp on the phone already. They say it's an issue with our provider - Three 5G broadband. It's odd now both you and Santander say it's not a known issue when other people are having it too. Maybe it's the constantly changing IP address?

  • andy_richards1 Andy Richards (@andy_richards1) reported

    @santanderuk If you introduce a shiny new customer benefit platform such as Boosts, it may be worthwhile making sure the links to the retailers actually work….🙄

  • gigiliz12 Lizz🏅🏅 (@gigiliz12) reported

    @markwass @santanderuk Message 👉 @LordHelp07 For Help ASAP

  • sorchaodonneII sorcha (@sorchaodonneII) reported from Sunderland, England

    Anyone who banks with @santanderuk having issues with payments declining due to the 3D authentication failing, but it’s not actually giving you an OTP or asking you to authorise the payment on the santander app? Don’t know what to do 🫠

  • TVArt4Us Art4Women📢CertifiedTerf (@TVArt4Us) reported

    @santanderuk so your website says to call you if you need help and advice ref mortgage payment difficulties but when you call to ask for help just until the house sells you say there’s nothing u can do. I would suggest you change the website as u are giving a false impression

  • kevinwest33 kevin west (@kevinwest33) reported

    @santanderuk hi, having real trouble trying to sign up for Santander Boost. Keeps saying try later, what's the problem ?