Santander

Is Santander down in Pontypridd, Rhondda Cynon Taf, Wales?

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The latest reports from users having issues in Pontypridd come from postal codes CF37.

Santander UK plc is a British bank, wholly owned by the Spanish Santander Group. Santander offers current accounts, savings, investments, loans, credit cards and other financial products.

Problems in the last 24 hours in Pontypridd, Wales

The chart below shows the number of Santander reports we have received in the last 24 hours from users in Pontypridd and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Santander Outage Chart in Pontypridd, Rhondda Cynon Taf, Wales 05/08/2025 13:15

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Most Reported Problems

The following are the most recent problems reported by Santander users through our website.

  1. Mobile App (31%)

    Mobile App (31%)

  2. Transactions (27%)

    Transactions (27%)

  3. Login (16%)

    Login (16%)

  4. Website (14%)

    Website (14%)

  5. Transfer (11%)

    Transfer (11%)

  6. Withdrawals (1%)

    Withdrawals (1%)

Live Outage Map Near Pontypridd, Rhondda Cynon Taf, Wales

The most recent Santander outage reports came from the following cities: Pontypridd.

Loading map, please wait...
City Problem Type Report Time
United KingdomPontypridd Mobile App
United KingdomCardiff Login
United KingdomCardiff Mobile App
United KingdomTonypandy Mobile App
United KingdomMerthyr Tydfil Mobile App
United KingdomPorth Transactions

Community Discussion

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Santander Issues Reports Near Pontypridd, Wales

Latest outage, problems and issue reports in Pontypridd and nearby locations:

  • andy_the_chef andy (@andy_the_chef) reported from Abertridwr, Wales

    @santanderuk I had an account with you for near 30 years, 100s of thousands pounds went through my account, because I was away from the uk for 5 years you closed it. I'm now having difficulty in trying to reopen another account. I don't have any current DDs to show address. Help.

  • andy_the_chef andy (@andy_the_chef) reported from Abertridwr, Wales

    @Moffy66 @santanderuk Problem is I haven't lived here for six years

Santander Issues Reports

Latest outage, problems and issue reports in social media:

  • Nik_niks666 Nikki (@Nik_niks666) reported

    @BubbaBubs2007 @santanderuk My husband couldn’t use his 3 times so far he’s only had it since March, my sister also had the same problem 2 weeks ago both Santander

  • GogPhilthe DPhiltheGog (@GogPhilthe) reported

    @TCymreig @santanderuk Hi @santanderuk Pretty despicable to deny funds raised by a charity to help an ill lady.

  • Nik_niks666 Nikki (@Nik_niks666) reported

    @BubbaBubs2007 @santanderuk They are forever posting updates saying the Mastercard is down meaning you can’t even transfer money online; I don’t carry cash so I would be stuck if it went down for me

  • bethanjenkins Bethan Sayed (@bethanjenkins) reported

    @TCymreig @MorganCymraes @santanderuk Oh no. That's awful

  • sarahepatchett sarah patchett (@sarahepatchett) reported

    @santanderuk Appalling customer service - I changed my mind about switching my accounts - I have a right as a consumer to do this - you are now holding me to ransom and making me do the switch - I feel as though I have been hijacked and kidnapped.

  • BabanCat1 Cat - la mamma del gatto 🏴󠁧󠁢󠁷󠁬󠁳󠁿 🇮🇹 (@BabanCat1) reported

    @TCymreig @santanderuk They were absolutely awful with my mother. She was over 100, deaf and couldn’t understand them over the phone. They wouldn’t accept that we had power of attorney and refused to talk to us. They were taking double rent out her account and we just couldn’t get them to sort it.

  • Nik_niks666 Nikki (@Nik_niks666) reported

    So I’m on the hunt for a new banking account (personal) as @santanderuk have move to Mastercard cards, but I’ve known of 4 occasions this year where Mastercard has gone down and cards won’t work which is a no no for me as I don’t carry cash!

  • TCymreig Niki (@TCymreig) reported

    @lslurpmytea @santanderuk Still couldn’t transfer the funds. After 5 hours of the nightmare I managed to get my account unblocked, told them I will be transferring the money and when I did, they blocked me again. Absolutely **** bank!

  • TCymreig Niki (@TCymreig) reported

    @bethanjenkins @MorganCymraes @santanderuk I honestly feel so terrible having to ask Liz again. She has been phenomenal throughout this since the day it began. Been on the phone holding from my friend’s phone who walked over middle of the night to help me make this call. Going on for over 4 hours so far!

  • MfanwyEvans myfanwy evans - politically homeless (@MfanwyEvans) reported

    @TCymreig @santanderuk I have Lasting Power of Attorney with Santander UK, for my husband who can't speak or write and has serious cognitive issues. I pay for everything! He has loads of money, but I have to wait 24 hours to transfer any cash. It is a pain, when paying anyone!