Santander

Is Santander down in Pontypridd, Rhondda Cynon Taf, Wales?

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Santander UK plc is a British bank, wholly owned by the Spanish Santander Group. Santander offers current accounts, savings, investments, loans, credit cards and other financial products.

Problems in the last 24 hours in Pontypridd, Wales

The chart below shows the number of Santander reports we have received in the last 24 hours from users in Pontypridd and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Santander Outage Chart in Pontypridd, Rhondda Cynon Taf, Wales 03/12/2025 16:20

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Most Reported Problems

The following are the most recent problems reported by Santander users through our website.

  1. Transactions (30%)

    Transactions (30%)

  2. Mobile App (22%)

    Mobile App (22%)

  3. Website (17%)

    Website (17%)

  4. Login (14%)

    Login (14%)

  5. Transfer (12%)

    Transfer (12%)

  6. Withdrawals (5%)

    Withdrawals (5%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Santander Issues Reports Near Pontypridd, Wales

Latest outage, problems and issue reports in Pontypridd and nearby locations:

  • andy_the_chef andy (@andy_the_chef) reported from Abertridwr, Wales

    @santanderuk I had an account with you for near 30 years, 100s of thousands pounds went through my account, because I was away from the uk for 5 years you closed it. I'm now having difficulty in trying to reopen another account. I don't have any current DDs to show address. Help.

  • andy_the_chef andy (@andy_the_chef) reported from Abertridwr, Wales

    @Moffy66 @santanderuk Problem is I haven't lived here for six years

Santander Issues Reports

Latest outage, problems and issue reports in social media:

  • blightybibi Bibi (@blightybibi) reported

    @santanderuk just poor customer service at the moment! Why don’t you have enough people answering the phones?

  • stephburlinsonx stephanie burlinson (@stephburlinsonx) reported

    @santanderuk is your bank down? Myself and others are unable to pay for anything contactless as “declining” but efficient funds being in my bank

  • FredSmi22494411 Fred Smith (@FredSmi22494411) reported

    @santanderuk I've been scammed and you REFUSE TO HELP

  • duncgreenfinger Duncan Jones (@duncgreenfinger) reported

    Absolute joke @santanderuk I’ve been on the phone 53 minutes first time, no response. Second time 43 minutes, connected but no one picked up. I have a issue with my card and currently while out at the shops

  • josiepilch josiepilch 🏴󠁧󠁢󠁳󠁣󠁴󠁿🇪🇺🏴󠁧󠁢󠁳󠁣󠁴󠁿 (@josiepilch) reported

    Hey @santanderuk one of the main reasons we bank with you and have remained loyal has been amazing customer service & being able to speak to someone on your phone line straight away. My husband has now been on hold for 30 minutes. Any explanation for this change?

  • it_aint_mebabe_ it_ain't_me_babe (@it_aint_mebabe_) reported

    @santanderuk problem with payments ? On Mastercards today at all? I can’t pay for anything on any of my cards

  • Rorflem Rory Fleming (@Rorflem) reported

    @BBCNews @SkyNews have you been made aware of the issues customers with @santanderuk card payments both contactless and chip and pin. Any other banks affected?

  • BoltonTerrier Adam Roberts (@BoltonTerrier) reported

    Seriously @santanderuk??? First you block my card, second you don't answer the phone and no online chat. Not good enough!

  • KittyHenton Kitty (@KittyHenton) reported

    @Maxamilliano3 @santanderuk Same here. In supermarket. Manager made out it was my problem. Kind of glad it’s not just me affected!!

  • CarlDNTA DNTA (@CarlDNTA) reported

    @RevolutApp "please ask family to help you". This is beyond disgusting. So again people steer very clear of #revolut and bank with someone like @santanderuk or a regular bank, not one of these fake internet banks.