Santander

Is Santander down in Pontypool, Torfaen County Borough, Wales?

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Santander UK plc is a British bank, wholly owned by the Spanish Santander Group. Santander offers current accounts, savings, investments, loans, credit cards and other financial products.

Problems in the last 24 hours in Pontypool, Wales

The chart below shows the number of Santander reports we have received in the last 24 hours from users in Pontypool and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Santander Outage Chart in Pontypool, Torfaen County Borough, Wales 02/17/2025 12:45

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Most Reported Problems

The following are the most recent problems reported by Santander users through our website.

  1. Transactions (25%)

    Transactions (25%)

  2. Website (22%)

    Website (22%)

  3. Login (22%)

    Login (22%)

  4. Mobile App (20%)

    Mobile App (20%)

  5. Withdrawals (6%)

    Withdrawals (6%)

  6. Transfer (6%)

    Transfer (6%)

Community Discussion

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Santander Issues Reports Near Pontypool, Wales

Latest outage, problems and issue reports in Pontypool and nearby locations:

  • kellsandbulls 𝕂𝕖𝕝𝕝𝕪 (@kellsandbulls) reported from Liswerry, Wales

    @santanderuk I've tried all morning to get on to my online banking I can't through to anyone on the phone I need to access my online banking!

  • andy_the_chef andy (@andy_the_chef) reported from Abertridwr, Wales

    @Moffy66 @santanderuk Problem is I haven't lived here for six years

  • andy_the_chef andy (@andy_the_chef) reported from Abertridwr, Wales

    @santanderuk I had an account with you for near 30 years, 100s of thousands pounds went through my account, because I was away from the uk for 5 years you closed it. I'm now having difficulty in trying to reopen another account. I don't have any current DDs to show address. Help.

Santander Issues Reports

Latest outage, problems and issue reports in social media:

  • TheMissFusion Tania Hamilton (@TheMissFusion) reported

    @santanderuk @santanderukhelp Please can you advise how you make a complaint about poor telephone customer service, without having to telephone customer service??

  • Danwhite1972 Dan White 🇪🇺♿️✊🏿🏳️‍🌈💙🌹🇵🇸 (@Danwhite1972) reported

    @ciarale01 @santanderuk Ciara that’s awful. You will get the money back don’t worry x

  • tosholiver Lightfandango (@tosholiver) reported

    @santanderuk Answer your damn phone, 20 mins waiting, I've had enough. Call this a *priority service*?

  • Edelharris Edel Harris OBE FRSA (@Edelharris) reported

    @ciarale01 @santanderuk Ciara - if you need any help send me an email

  • ciarale01 Ciara Lawrence (@ciarale01) reported

    @NorthernBex10 @santanderuk Not unless you can help me get my money back. My rent day is next week and so I'm hoping I get it back before then

  • AFrancisPhoto Andrew Francis (@AFrancisPhoto) reported

    @ciarale01 @santanderuk Sorry this has happened. You will receive more scam calls and emails just ignore the emails and put the phone down if it happens again. If you have an iPhone, there is a block feature to block phone numbers. Hope you get your money back.

  • Anoncrypto0101 Anoncrypto (@Anoncrypto0101) reported

    @santanderuk Option to opt out of fractional reserve banking 👏well done good on you. It was never fair to be lending out money you didn't have, and charging interest,oh and giving the actual owner a fraction of the earnings. Binance access as well please.

  • CoulsonZach Zach Coulson (@CoulsonZach) reported

    @ciarale01 @santanderuk Disgusting. However I know someone that this happened too and because they gave the scammer there details they didn’t get the money back. Fingers X this is different for you Ciara. It’s awful that these things happen

  • 2_nitwhits Jan (@2_nitwhits) reported

    @ciarale01 Sorry to hear this, Ciara. Really hope @santanderuk come through for you. Someone suggested you could do a podcast on this sort of scam to raise awareness - might help others.

  • CazzJ123 CazzJ123 (@CazzJ123) reported

    @santanderuk hi, is your text relay service working today? Can't seem to get anyone to respond. Thanks