Santander

Is Santander down in Pontypool, Torfaen County Borough, Wales?

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Santander UK plc is a British bank, wholly owned by the Spanish Santander Group. Santander offers current accounts, savings, investments, loans, credit cards and other financial products.

Problems in the last 24 hours in Pontypool, Wales

The chart below shows the number of Santander reports we have received in the last 24 hours from users in Pontypool and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Santander Outage Chart in Pontypool, Torfaen County Borough, Wales 03/14/2025 03:50

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Most Reported Problems

The following are the most recent problems reported by Santander users through our website.

  1. Transactions (31%)

    Transactions (31%)

  2. Mobile App (22%)

    Mobile App (22%)

  3. Website (17%)

    Website (17%)

  4. Login (14%)

    Login (14%)

  5. Transfer (12%)

    Transfer (12%)

  6. Withdrawals (4%)

    Withdrawals (4%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Santander Issues Reports Near Pontypool, Wales

Latest outage, problems and issue reports in Pontypool and nearby locations:

  • andy_the_chef andy (@andy_the_chef) reported from Abertridwr, Wales

    @santanderuk I had an account with you for near 30 years, 100s of thousands pounds went through my account, because I was away from the uk for 5 years you closed it. I'm now having difficulty in trying to reopen another account. I don't have any current DDs to show address. Help.

  • CllrMikePowell Mike Powell, an ideology hater. (@CllrMikePowell) reported from Pontypridd, Wales

    .@santanderuk your online business banking system isn't working and your business phone-in is "busy"! Are you having problems today as I can't access my account.

  • kellsandbulls 𝕂𝕖𝕝𝕝𝕪 (@kellsandbulls) reported from Liswerry, Wales

    @santanderuk I've tried all morning to get on to my online banking I can't through to anyone on the phone I need to access my online banking!

  • andy_the_chef andy (@andy_the_chef) reported from Abertridwr, Wales

    @Moffy66 @santanderuk Problem is I haven't lived here for six years

Santander Issues Reports

Latest outage, problems and issue reports in social media:

  • Eibhilinho Eibhilinho (@Eibhilinho) reported

    @Foster0515 @santanderuk Workedf for them and was forced to bank with them. They're truly awful mate... 1st thing I did when I left was switch account. I've nothing but good experiences with @AskNationwide since.

  • HOLLIEKINACH Holl (@HOLLIEKINACH) reported

    @santanderuk issues logging on to business account? Tried two different computers and multiple browsers?

  • AhmedKamrany Ahmed Mom (@AhmedKamrany) reported

    @BWCharity @santanderuk I searched a lot in better men than us Arabs,and I did not find an answer.I hope you can help me with a small amount.I want small house with a small clinic and I work in it and spend it on myself and my children and I can teach and protect them.I apologize for this message here

  • overlandertheb1 𝙾𝚟𝚎𝚛𝚕𝚊𝚗𝚍𝚎𝚛 (@overlandertheb1) reported

    Comedic online purchase from @Screwfix. @santanderuk decided I needed a one-time code. It never came. I phoned them. "Turn your phone on and off and try again." Still no code. Phoned again - Elaine in Liverpool puts me on infinite silent hold. Screwfix site gets bored waiting.

  • ebarber37 Ed Barber (@ebarber37) reported

    @santanderuk can I go to a branch to get online access unblocked? Tried calling multiple times for long holds last few days but haven't managed to get through to helpdesk

  • RolyVieites Roly (@RolyVieites) reported

    @santanderuk really poor assitance service.trying to check my online account and theres no way.upset

  • WalaShukri Wala Shukri (@WalaShukri) reported

    @santanderuk Your branch at New Malden High street closed down and moved without notifying its customers and without letting them know where to go or with whom to deal. How do you explain this?

  • Lyn74487242 Lyn (@Lyn74487242) reported

    @santanderuk Management please sort out problem I have been waiting on the phone for 45minutes. I have a querry that states on line you have to ring Santander There is no excuse

  • xheatherxgrace Heather Coole (@xheatherxgrace) reported

    @santanderuk Hi, My friend has a problem with online banking, it’s ok with the internet but not with the app. Can someone help? @santanderukhelp

  • S4rfraz Saf (@S4rfraz) reported

    Disgusted with the @LloydsBank service, transferred to 6 or 7 different individuals before they finally hung the phone up on me. No customer service, absolutely appauled @Barclays @santanderuk your service is much better