Is Santander down in Pontypool, Torfaen County Borough, Wales?
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Santander UK plc is a British bank, wholly owned by the Spanish Santander Group. Santander offers current accounts, savings, investments, loans, credit cards and other financial products.
Full Outage Map
TransactionsProblems in the last 24 hours in Pontypool, Wales
The chart below shows the number of Santander reports we have received in the last 24 hours from users in Pontypool and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by Santander users through our website.
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Mobile App (52%)
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Transactions (16%)
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Website (15%)
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Login (14%)
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Withdrawals (2%)
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Transfer (2%)
Live Outage Map Near Pontypool, Torfaen County Borough, Wales
The most recent Santander outage reports came from the following cities: Cardiff.
| City | Problem Type | Report Time |
|---|---|---|
 Cardiff |
Login | |
| Cardiff |
Mobile App | |
| Abertillery |
Transfer | |
| Cardiff |
Website | |
| Cardiff |
Transactions | |
| Cardiff |
Website |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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Santander Issues Reports Near Pontypool, Wales
Latest outage, problems and issue reports in Pontypool and nearby locations:
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andy
(@andy_the_chef) reported
from
Abertridwr, Wales
@Moffy66 @santanderuk Problem is I haven't lived here for six years
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andy
(@andy_the_chef) reported
from
Abertridwr, Wales
@santanderuk I had an account with you for near 30 years, 100s of thousands pounds went through my account, because I was away from the uk for 5 years you closed it. I'm now having difficulty in trying to reopen another account. I don't have any current DDs to show address. Help.
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𝕂𝕖𝕝𝕝𝕪
(@kellsandbulls) reported
from
Liswerry, Wales
@santanderuk I've tried all morning to get on to my online banking I can't through to anyone on the phone I need to access my online banking!
Santander Issues Reports
Latest outage, problems and issue reports in social media:
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Forest
(@DuckworthMcNal1) reported
@santanderukhelp @MondoMoody I am experiencing exactly the same problem with @santanderuk fraud department....#Shocking #useless #liars
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Louisa
(@Louplatt2) reported
To add insult to injury I’ve attempted to call again this morning - several times - and they just continue to put the phone down and cut me off #ridiculous #santander #poorcustomerservice @santanderuk @santanderukhelp @MartinSLewis
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Mike Bond
(@Montycora81) reported
@santanderuk the app is not working, tried multiple times and got others to try and login to theirs with the same issue. Are you aware of this?
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Anna Powell
(@powanna29901) reported
@santanderuk @santanderukhelp please help with trying to track down my mother in laws Abbey National mini ISAs. Hours spent on phone and visit to branch to no avail ….
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Dudleys
(@dudleysonline) reported
@santanderuk Hi I opened an account with you to benefit from the 2.75% interest deal (new customer) but didn’t get a debit card? Can I request one please?
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Jamie brewer
(@Jamie199222) reported
@santanderuk is online banking not working??
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S N
(@StephenNorth3) reported
@santanderuk we are trying to change the phone number which allows my Dad to access his online account. Our 4th phone isn’t going very well. My dad is 91 in February - frail, quite deaf & feeling completely lost as your people struggle to do it. Which regulator do we complain to?
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Disgruntled
(@Angrybot73) reported
I’m really upset by dreadful decline in @santanderuk customer service. They’ve screwed up my address change
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Jon Howes ʕ•ᴥ•ʔ ⓥ 🏴 🇫🇷 🏳️🌈 🏴
(@Chaeth) reported
@santanderuk I have now been on hold to you for and hour and a quarter. This is after i took the time out to go into town to resolve this issue at the branch but they could not do it and advised me to call. Do you consider this to be an adequate level of support?
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Kate Hollis
(@KateHollis14) reported
@santanderuk I am very upset with the service I have received from you this evening. Charging me inappropriately, calling me by the wrong name, unable to help and passing me on to call up when the line is shut. #CustomerService