Santander status: access issues and outage reports

Problems in the last 24 hours in Otley, England

The chart below shows the number of Santander reports we have received in the last 24 hours from users in Otley, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

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Santander Issues Reports Near Otley, England

Latest outage, problems and issue reports in Otley and nearby locations:

• 
  Tutti noi amiamo Leeds 🇺🇦 (weallloveleeds) (@ingham37) reported 4 minutes ago from Keighley, England

  @MartinSLewis @GMB I’m being forced to pay over £2,000 by @santanderuk to exit a mortgage that only has 3 months to run to term. I’ve sent letters but they refuse to even drop the amount and I’m at my wits end. Can you help me please because they seem not to care at all

• 
  Tutti noi amiamo Leeds 🇺🇦 (weallloveleeds) (@ingham37) reported 14 minutes ago from Keighley, England

  @MartinSLewis I’m wondering if you could help me in a situation regarding my mortgage. Please could you follow me and I could go into more details. My lender @santanderuk isn’t being fair on how much they are expecting me to pay if I leave my mortgage for another one

• 
  Forking Forklifter (@Angryyorkshire2) reported 22 minutes ago from Bradford, England

  @InnTooned @TheSplendidFox @santanderuk I really liked my coop account. Sadly, after an online scam incident, they closed my account without warning. Perhaps not so customer friendly, but a very good bank.

• 
  kevin martin (@seatedskydiver) reported 32 minutes ago from Leeds, England

  @santanderuk @santanderukhelp very poor customer service still on hold after 27 mins STILL HOLDING…

• 
  Tutti noi amiamo Leeds 🇺🇦 (weallloveleeds) (@ingham37) reported 40 minutes ago from Keighley, England

  @santanderuk Waiting for 1 hour on five occasions to try and speak to someone about a matter. Customer service at it’s worst !

• 
  elle (@ElleMaisie_x) reported 46 minutes ago from Leeds, England

  @MorganBroadcast @santanderuk @VirginActiveUK And I hope the police can help you and that Santander and Virgin get their acts together & are held accountable. Also, ask for all of the recordings of your phone calls to be passed to the police, then you can prove that they acted negligently with regards to the old number etc

Santander Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Martin Hughes (@MartinH01846340) reported 5 minutes ago

  @santanderuk this is terrible. Simple want to change the mobile number. No help or support and not even a local branch. Disgraceful bank

• 
  Karen (@Pinkribbonmark2) reported 9 minutes ago

  Get these robots off the line and replace with people who can answer the call and actually help you @santanderuk 🤬🤬🤬

• 
  Aidy (@Adey22) reported 12 minutes ago

  @santanderuk That wasn't the question. Can you answer the my original question. Were there problems yesterday afternoon making payments to Bet365 from Santander debit cards?

• 
  Eamon O'Donoghue (@Eamon_) reported 12 minutes ago

  @santanderuk This is not olden time with typewriters or carrier pigeons. We are on week 3 now, I'm still getting letters chasing me for payment and you still haven't sorted it. That is quite unacceptable and my little business has lost money as well as hindering ability to access credit.

• 
  Aidy (@Adey22) reported 12 minutes ago

  @santanderuk Bet365 said unable to make payment with this card.. when contacted their customer services they said there were problems with Santander card payments yesterday afternoon and issue was Santanders.

• 
  @Gaylesian (@gaylesian) reported 22 minutes ago

  @DrChrisParry @santanderuk What annoys me about banks is they close down branches don’t want to speak to you, However you have money in your account you want to transfer it you have to log onto your account know all your passwords yet they decline and you have to speak to them.

• 
  Andrew Bates (@AndrewBate13285) reported 23 minutes ago

  Still waiting for @santanderuk to help me with a couple of simple questions I sent them 5days ago. Live chat asks you to leave your questions but never reply Wasted many lunch breaks on hold. They still view me as a nuisance for having the audacity not to know everything

• 
  cookaburra (@weyheylad) reported 23 minutes ago

  @santanderuk the voucher for transfer of ISA isn't working . I've downloaded the code however there is no voucher and I have received no further notification email . I've been in branch . Nothing to do with them . Gave me an email . Emailed no reply . How can I sort this out ?

• 
  ***✊🏻🏴󠁧󠁢󠁥󠁮󠁧󠁿🇬🇧🇺🇸✊🏻 (@Gitsno1baby64) reported 26 minutes ago

  @santanderuk @TSB I HAVE NOW HAD TO SPEND ALMOST £100 OF MY MOTHERS MONEY, ON A NEW PHONE, JUST SO THAT WE CAN GET SIGNAL TO GET OUR SHOPPING. SHE HAS ALZHEIMERS AND WITHOUT THIS HAPPENING, WE WOULD NOT EAT. IM HER FULL TIME CARER WHICH IS WHY I HAD TO USE HER MONEY, AS BENEFITS ARE TERRIBLE!!!!

• 
  Mellissa Timms 🖤 (@mel5kijones) reported 27 minutes ago

  @santanderuk been trying to use the Sandi service on my app since yesterday afternoon but it keeps advising me that it’s experiencing some issues and to try again later. Is this a known problem? I’ve done recent update, cache clear and reinstalled. Also tried this on laptop