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Santander

Santander status: access issues and outage reports

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Full Outage Map
  • Santander generated 0 outage signals in the last 24 hours around Otley, including 0 direct reports.

Santander UK plc is a British bank, wholly owned by the Spanish Santander Group. Santander offers current accounts, savings, investments, loans, credit cards and other financial products.

Problems in the last 24 hours in Otley, England

The chart below shows the number of Santander reports we have received in the last 24 hours from users in Otley, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

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Community Discussion

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Santander Issues Reports Near Otley, England

Latest outage, problems and issue reports in Otley and nearby locations:

  • ingham37
    Tutti noi amiamo Leeds 🇺🇦 (weallloveleeds) (@ingham37) reported from Keighley, England

    @MartinSLewis I’m wondering if you could help me in a situation regarding my mortgage. Please could you follow me and I could go into more details. My lender @santanderuk isn’t being fair on how much they are expecting me to pay if I leave my mortgage for another one

  • ingham37
    Tutti noi amiamo Leeds 🇺🇦 (weallloveleeds) (@ingham37) reported from Keighley, England

    @MartinSLewis @GMB I’m being forced to pay over £2,000 by @santanderuk to exit a mortgage that only has 3 months to run to term. I’ve sent letters but they refuse to even drop the amount and I’m at my wits end. Can you help me please because they seem not to care at all

  • Angryyorkshire2
    Forking Forklifter (@Angryyorkshire2) reported from Bradford, England

    @InnTooned @TheSplendidFox @santanderuk I really liked my coop account. Sadly, after an online scam incident, they closed my account without warning. Perhaps not so customer friendly, but a very good bank.

  • seatedskydiver
    kevin martin (@seatedskydiver) reported from Leeds, England

    @santanderuk @santanderukhelp very poor customer service still on hold after 27 mins STILL HOLDING…

  • ElleMaisie_x
    elle (@ElleMaisie_x) reported from Leeds, England

    @MorganBroadcast @santanderuk @VirginActiveUK And I hope the police can help you and that Santander and Virgin get their acts together & are held accountable. Also, ask for all of the recordings of your phone calls to be passed to the police, then you can prove that they acted negligently with regards to the old number etc

  • ingham37
    Tutti noi amiamo Leeds 🇺🇦 (weallloveleeds) (@ingham37) reported from Keighley, England

    @santanderuk Waiting for 1 hour on five occasions to try and speak to someone about a matter. Customer service at it’s worst !

Santander Issues Reports

Latest outage, problems and issue reports in social media:

  • RidgewayRam
    Garry Peat (@RidgewayRam) reported

    @santanderuk Yes we will email you but this needs reporting to FSCS and financial ombudsman as the service we are getting is nothing short of appalling. Promises to call back but don’t and still can’t access our money despite requesting a transfer to an account in the same name …. Sigh 😞

  • 2spikywwefans
    2SpikyHairedWweFans (@2spikywwefans) reported

    @santanderuk you ******* **** bastards! Been waiting over an hour on chat to be connected! What is it with this **** substandard service! I really am thinking of moving to @AskNationwide

  • IVFBabyOnBoard
    K 🐶🧒🏻👼🏻👧🏻👼🏻👼🏻👶🏼 (@IVFBabyOnBoard) reported

    @ColinCyclone @santanderuk @santanderukhelp Oh wow - so that customer service was entirely wrong too?! 😫😫

  • RidgewayRam
    Garry Peat (@RidgewayRam) reported

    @santanderuk This continued for a further 24 hrs with over 35 new accts being opened. I, therefore, had to call to explain the situation. The call handler was helpful and said he would close the new accts but I was staggered that as a customer facing employee he was not aware of the situation

  • DianeGreger
    Diane Greger (@DianeGreger) reported

    @HWarlow @santanderuk Incompetent employees are hired mostly DEI and how no idea about customer service nor how to do the job correctly.

  • shaunpmurray49
    shaun Murray (@shaunpmurray49) reported

    @hnjsamuels @santanderuk Banks are a pile of **** never open when normal people work

  • jonathoncloud1
    Nigel Burger (@jonathoncloud1) reported

    @santanderuk message sent, but not holding out much hope as you have managed to ignore all recent emails ever since you offered compensation following your errors.

  • tho78450
    Tanya Ho (@tho78450) reported

    @5arstudent @santanderuk @santanderukhelp Plus ca change.. Seriously rank service. Don't even think about going into branch to complain. The website lies

  • andyparsons3
    AP (@andyparsons3) reported

    Terrible terrible service again today @santanderuk @santanderukhelp , lots of ‘I dont’ know, I can’t help you, its in a queue, blah blah blah, the worst service I’ve ever had from a bank in all my life. Consumer Duty clearly of no interest to you. Time to escalate now

  • MyBallsWazHot
    Daryl M (@MyBallsWazHot) reported

    @santanderuk any chance of someone from customer services picking the phone up??? Taking ages