Santander status: access issues and outage reports

Problems in the last 24 hours in Otley, England

The chart below shows the number of Santander reports we have received in the last 24 hours from users in Otley, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

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Santander Issues Reports Near Otley, England

Latest outage, problems and issue reports in Otley and nearby locations:

• 
  elle (@ElleMaisie_x) reported 9 minutes ago from Leeds, England

  @MorganBroadcast @santanderuk @VirginActiveUK And I hope the police can help you and that Santander and Virgin get their acts together & are held accountable. Also, ask for all of the recordings of your phone calls to be passed to the police, then you can prove that they acted negligently with regards to the old number etc

• 
  Tutti noi amiamo Leeds 🇺🇦 (weallloveleeds) (@ingham37) reported 28 minutes ago from Keighley, England

  @MartinSLewis @GMB I’m being forced to pay over £2,000 by @santanderuk to exit a mortgage that only has 3 months to run to term. I’ve sent letters but they refuse to even drop the amount and I’m at my wits end. Can you help me please because they seem not to care at all

• 
  kevin martin (@seatedskydiver) reported 31 minutes ago from Leeds, England

  @santanderuk @santanderukhelp very poor customer service still on hold after 27 mins STILL HOLDING…

• 
  Tutti noi amiamo Leeds 🇺🇦 (weallloveleeds) (@ingham37) reported 37 minutes ago from Keighley, England

  @santanderuk Waiting for 1 hour on five occasions to try and speak to someone about a matter. Customer service at it’s worst !

• 
  Forking Forklifter (@Angryyorkshire2) reported 40 minutes ago from Bradford, England

  @InnTooned @TheSplendidFox @santanderuk I really liked my coop account. Sadly, after an online scam incident, they closed my account without warning. Perhaps not so customer friendly, but a very good bank.

• 
  Tutti noi amiamo Leeds 🇺🇦 (weallloveleeds) (@ingham37) reported 50 minutes ago from Keighley, England

  @MartinSLewis I’m wondering if you could help me in a situation regarding my mortgage. Please could you follow me and I could go into more details. My lender @santanderuk isn’t being fair on how much they are expecting me to pay if I leave my mortgage for another one

Santander Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Emily (@EmilyPearson6) reported 5 minutes ago

  @santanderuk is there an app issue? Just made a transfer into my account and it’s not showing

• 
  Ian Parkins (@parkinsi) reported 5 minutes ago

  @ForeverScept @santanderuk @antanddec It's so sad to see the English language massacred daily on Twitter. Slow down and check your work.

• 
  Matty Hough (@MattyHough2) reported 5 minutes ago

  @santanderuk UK customer stranded homeless in Hungary after fraud on my account. I’ve waited 7 days for investigation with no access to money, food or accommodation. Repeated requests for emergency hardship escalation and vulnerable customer support have not been resolved

• 
  Shirley (@SJacks61) reported 9 minutes ago

  My husband died. The administration is difficult at the best of times (and these are my worst of time) but @santanderuk has been superb and @HSBC_UK absolutely awful - they could learn so much from Santander.

• 
  Sorare Rhino (@FifaThing) reported 9 minutes ago

  Update day 7 @santanderuk have proved they are a joke of a bank and allowed a company @AirFranceUK @airfrance to take money out of my account for a service (flights)not provide any flights or confirmation regarding flights but because its not the banks money they are ok with it

• 
  Gareth Davies (@expert4money) reported 11 minutes ago

  Why, when I call @santanderuk do they put me on hold, then repeat every 20 seconds that they appreciate my time, my patience and respect, then take over 35 minutes to answer the phone. Diabolical service!

• 
  dazz ii am (@dazzgedd73) reported 13 minutes ago

  Find it hard to believe how poor @santanderuk customer service is, been with them since Abbey National days (40+ years) unbelievably poor, certainly not the bank they were

• 
  rhoda roberts (@adhorstrebor) reported 15 minutes ago

  This is torture for old people. It is cruel inhumane and frankly a hate crime upon the elderly. @santanderuk made it impossible for my older cousin to download an app due to his dexterity issues. As for talking to a human instead of AI..he was traumatised. Pure evil

• 
  Otis, Flash & Rainbow Benji & Charlie🌈 (@Otis_labrador) reported 15 minutes ago

  Mum is regretting changing bank account to @santanderuk The app crashes every time she tries to verify her ID. The AI chat can't help. Over 50 mins on hold to speak to the call centre then they hung up 🤬 Of course the nearest branch only opens once a week when Mum is at work.

• 
  Michael Edmund Kelly (@Gridstip) reported 16 minutes ago

  @JustEatUK @McDonaldsUK It's quite alright Presumably my @SantanderUK account will be refunded for the missing 🍟chips so all's well that ends well It's worth mentioning that the printed 🧾 receipts attached to the delivered package indicate not insignificant printing 🖨 problems Some information absent