Santander

Is Santander down in Otley, City and Borough of Leeds, England?

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Santander UK plc is a British bank, wholly owned by the Spanish Santander Group. Santander offers current accounts, savings, investments, loans, credit cards and other financial products.

Problems in the last 24 hours in Otley, England

The chart below shows the number of Santander reports we have received in the last 24 hours from users in Otley and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Santander Outage Chart in Otley, City and Borough of Leeds, England 11/27/2025 04:40

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Most Reported Problems

The following are the most recent problems reported by Santander users through our website.

  1. Mobile App (56%)

    Mobile App (56%)

  2. Website (19%)

    Website (19%)

  3. Login (19%)

    Login (19%)

  4. Transactions (6%)

    Transactions (6%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Santander Issues Reports Near Otley, England

Latest outage, problems and issue reports in Otley and nearby locations:

  • ElleMaisie_x elle (@ElleMaisie_x) reported from Leeds, England

    @MorganBroadcast @santanderuk @VirginActiveUK And I hope the police can help you and that Santander and Virgin get their acts together & are held accountable. Also, ask for all of the recordings of your phone calls to be passed to the police, then you can prove that they acted negligently with regards to the old number etc

  • Angryyorkshire2 Forking Forklifter (@Angryyorkshire2) reported from Bradford, England

    @InnTooned @TheSplendidFox @santanderuk I really liked my coop account. Sadly, after an online scam incident, they closed my account without warning. Perhaps not so customer friendly, but a very good bank.

  • ingham37 Tutti noi amiamo Leeds 🇺🇦 (weallloveleeds) (@ingham37) reported from Keighley, England

    @MartinSLewis @GMB I’m being forced to pay over £2,000 by @santanderuk to exit a mortgage that only has 3 months to run to term. I’ve sent letters but they refuse to even drop the amount and I’m at my wits end. Can you help me please because they seem not to care at all

  • seatedskydiver kevin martin (@seatedskydiver) reported from Leeds, England

    @santanderuk @santanderukhelp very poor customer service still on hold after 27 mins STILL HOLDING…

  • ingham37 Tutti noi amiamo Leeds 🇺🇦 (weallloveleeds) (@ingham37) reported from Keighley, England

    @MartinSLewis I’m wondering if you could help me in a situation regarding my mortgage. Please could you follow me and I could go into more details. My lender @santanderuk isn’t being fair on how much they are expecting me to pay if I leave my mortgage for another one

  • ingham37 Tutti noi amiamo Leeds 🇺🇦 (weallloveleeds) (@ingham37) reported from Keighley, England

    @santanderuk Waiting for 1 hour on five occasions to try and speak to someone about a matter. Customer service at it’s worst !

Santander Issues Reports

Latest outage, problems and issue reports in social media:

  • 1NickGedge Resurrected Cricketer 🆖 #WCAW (@1NickGedge) reported

    @santanderuk any updates on the cards issues?

  • ConnorMelvin1 Connor Melvin (@ConnorMelvin1) reported

    @santanderuk what’s going on with cards beginning in 5356 I’ve been waiting 24 hours for some kind of help can someone answer? I’m waiting on money to be paid in the account but it won’t because of this problem

  • joebhoy1971 joebhoy (@joebhoy1971) reported

    @santanderuk You need to get this sorted, you've changed all my cards over to MASTERCARD, guess what happens when there's an issue with Mastercard?! Had to walk out a shop earlier after already having the service, luckily they knew me.. Still need to pay them though.

  • ievers_g George Ievers (@ievers_g) reported

    @santanderuk Need to make an online payment, when will this issues be fixed?!?

  • Jauntyboyz_Inc Eric #FBPPR, #FBPA (@Jauntyboyz_Inc) reported

    @santanderuk I am trying to finalise my Tesco order but keep getting the message that my bank cannot verify my details at the moment. When the same thing happened last week, I was told the problem lay with MasterCard and now it's happening again. Come on Santander get this sorted.

  • AnnGlaister Ann Gläister (@AnnGlaister) reported

    @santanderuk Still NOT working ……..is there anything You can do? I am trying to be patient but ….. Along with millions of other customers, we can’t buy the Essentials or pay bills it’s extremely embarrassing and frustrating having your card declined in a busy supermarket!

  • Jack_Ch Jack™ (@Jack_Ch) reported

    @santanderuk This is getting a bit of a joke now, it’s not a one off event now, how can we be confident our money is even safe with you’re struggling this bad to sort this issue out, an issue you’ve had not too long ago.

  • llovell6974 Linda Lovell (@llovell6974) reported

    @santanderuk A key payment I made yesterday hasn't gone through yet, and I will incur charges if that is not paid today. Will Santander reimburse me if you haven't fixed the card issues by then?

  • jayworth4567 Jannette Worthington (@jayworth4567) reported

    @santanderuk Thus is causing me no end of problems it’s been days now when will this be sorted? As for live chat more terrible services your robot doesn’t understand anything you ask, we can’t get through to you it’s a joke

  • Chelseyjayne87 Chelsey (@Chelseyjayne87) reported

    @santanderuk I placed an order with asda George today.... isn't showing payment pending like normal. Will asda cancel my order. Its an item I have been waiting weeks for to be in stock so won't be happy if they can't get MY money. Seems to always be an issue with santander .