Santander

Is Santander down in Otley, City and Borough of Leeds, England?

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Santander UK plc is a British bank, wholly owned by the Spanish Santander Group. Santander offers current accounts, savings, investments, loans, credit cards and other financial products.

Problems in the last 24 hours in Otley, England

The chart below shows the number of Santander reports we have received in the last 24 hours from users in Otley and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Santander Outage Chart in Otley, City and Borough of Leeds, England 12/10/2025 18:35

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Most Reported Problems

The following are the most recent problems reported by Santander users through our website.

  1. Mobile App (43%)

    Mobile App (43%)

  2. Login (24%)

    Login (24%)

  3. Transactions (14%)

    Transactions (14%)

  4. Website (14%)

    Website (14%)

  5. Withdrawals (5%)

    Withdrawals (5%)

Live Outage Map Near Otley, City and Borough of Leeds, England

The most recent Santander outage reports came from the following cities: Leeds.

Loading map, please wait...
City Problem Type Report Time
United KingdomLeeds Login
United KingdomLeeds Mobile App
United KingdomLeeds Mobile App
United KingdomBradford Login
United KingdomLeeds Login
United KingdomLeeds Mobile App

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Santander Issues Reports Near Otley, England

Latest outage, problems and issue reports in Otley and nearby locations:

  • seatedskydiver kevin martin (@seatedskydiver) reported from Leeds, England

    @santanderuk @santanderukhelp very poor customer service still on hold after 27 mins STILL HOLDING…

  • ingham37 Tutti noi amiamo Leeds 🇺🇦 (weallloveleeds) (@ingham37) reported from Keighley, England

    @MartinSLewis I’m wondering if you could help me in a situation regarding my mortgage. Please could you follow me and I could go into more details. My lender @santanderuk isn’t being fair on how much they are expecting me to pay if I leave my mortgage for another one

  • ingham37 Tutti noi amiamo Leeds 🇺🇦 (weallloveleeds) (@ingham37) reported from Keighley, England

    @santanderuk Waiting for 1 hour on five occasions to try and speak to someone about a matter. Customer service at it’s worst !

  • ElleMaisie_x elle (@ElleMaisie_x) reported from Leeds, England

    @MorganBroadcast @santanderuk @VirginActiveUK And I hope the police can help you and that Santander and Virgin get their acts together & are held accountable. Also, ask for all of the recordings of your phone calls to be passed to the police, then you can prove that they acted negligently with regards to the old number etc

  • Angryyorkshire2 Forking Forklifter (@Angryyorkshire2) reported from Bradford, England

    @InnTooned @TheSplendidFox @santanderuk I really liked my coop account. Sadly, after an online scam incident, they closed my account without warning. Perhaps not so customer friendly, but a very good bank.

Santander Issues Reports

Latest outage, problems and issue reports in social media:

  • Bonbonsugarplum Vonnie_K (@Bonbonsugarplum) reported

    @MartinSLewis @santanderuk every time I try and decrease my overdraft online it won’t work. This has been ongoing for some time so it forces me to have to call them which they know is an inconvenience. It’s like they don’t want to make it easy for the customer!

  • Bibby8Anthony Anthony Bibby (@Bibby8Anthony) reported

    Who can help me.? I'm starting work for a Switzerland based company whi have GB VAT AND GB Company registration numbers. They want to open a business account with a GB bank.@NatWestBusiness, @santanderuk have said no, and @HSBCUKBusiness don't answer their F****g phones...ever.

  • IamBenDoc Ben Docherty (@IamBenDoc) reported

    @santanderuk I 100% know you don't care about this but after last night you've lost a customer. Did you take offence to me transferring my cash to @RevolutApp to save on your extortion or was it just my turn to be treated like my moneys yours and not mine? #BankHolidayMonday

  • CoachCurious Derek O’Riordan (@CoachCurious) reported

    @santanderukhelp / @santanderuk are perhaps the most incompetent, incoherent, inconsistent and infuriating bank to deal with! The "Customer Service" department is need of a rebrand to "Customers Severed"

  • SteveSayersOne Steve Sayers 🏴󠁧󠁢󠁳󠁣󠁴󠁿in🇬🇧=👍🏼 #Scexit👎🏼 (@SteveSayersOne) reported

    @santanderuk mobile app not working - gets through security then crashes.

  • mcl_sj SJ MCL (@mcl_sj) reported

    @santanderuk is there a problem with debit cards. I have tried 3 different machines and they are not paying money out yet there is a very healthy balance?

  • BradleyTAllen01 Bradley Allen (@BradleyTAllen01) reported

    @santanderuk When will the option to pay your credit card online become available again? This has been down for quite some time now

  • mays4026 Maz Dogg MC (@mays4026) reported

    Hi @santanderuk would like to report a fault on your phone banking. Every 20secs im told "Sorry to keep you waiting" This is excessive anyone would think you want me to hang up.... please fix asap

  • sahidahmed79 Sahid Ahmed (@sahidahmed79) reported

    @santanderuk hello, I’ve set up future date payment via online banking but I need this cancelled. But your customer services advised future payment cannot be stopped but you will need to contact the retailer. But the retailer never picks up their phone. Unhappy bank cannot help!

  • steph_janine Stephanie (@steph_janine) reported

    Appalling customer service how can the automated service say you have more members of staff working between 8am - 2pm but no one picks up @santanderuk @santanderukhelp #badcustomerservice #Banking