Santander status: access issues and outage reports

Problems in the last 24 hours in Otley, England

The chart below shows the number of Santander reports we have received in the last 24 hours from users in Otley, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Santander Issues Reports Near Otley, England

Latest outage, problems and issue reports in Otley and nearby locations:

• 
  Tutti noi amiamo Leeds 🇺🇦 (weallloveleeds) (@ingham37) reported 32 minutes ago from Keighley, England

  @MartinSLewis I’m wondering if you could help me in a situation regarding my mortgage. Please could you follow me and I could go into more details. My lender @santanderuk isn’t being fair on how much they are expecting me to pay if I leave my mortgage for another one

• 
  Tutti noi amiamo Leeds 🇺🇦 (weallloveleeds) (@ingham37) reported 35 minutes ago from Keighley, England

  @MartinSLewis @GMB I’m being forced to pay over £2,000 by @santanderuk to exit a mortgage that only has 3 months to run to term. I’ve sent letters but they refuse to even drop the amount and I’m at my wits end. Can you help me please because they seem not to care at all

• 
  kevin martin (@seatedskydiver) reported 41 minutes ago from Leeds, England

  @santanderuk @santanderukhelp very poor customer service still on hold after 27 mins STILL HOLDING…

• 
  Tutti noi amiamo Leeds 🇺🇦 (weallloveleeds) (@ingham37) reported 46 minutes ago from Keighley, England

  @santanderuk Waiting for 1 hour on five occasions to try and speak to someone about a matter. Customer service at it’s worst !

• 
  Forking Forklifter (@Angryyorkshire2) reported 47 minutes ago from Bradford, England

  @InnTooned @TheSplendidFox @santanderuk I really liked my coop account. Sadly, after an online scam incident, they closed my account without warning. Perhaps not so customer friendly, but a very good bank.

• 
  elle (@ElleMaisie_x) reported 50 minutes ago from Leeds, England

  @MorganBroadcast @santanderuk @VirginActiveUK And I hope the police can help you and that Santander and Virgin get their acts together & are held accountable. Also, ask for all of the recordings of your phone calls to be passed to the police, then you can prove that they acted negligently with regards to the old number etc

Santander Issues Reports

Latest outage, problems and issue reports in social media:

• 
  On The Write (@On_The_Write) reported 6 minutes ago

  @DrChrisParry @santanderuk Their customer service is woeful, always has been

• 
  melkay🖤🖤🖤 (@lemanie33) reported 8 minutes ago

  @santanderuk why are you emailing me whenever I spend on my credit card...YOUVE USED 90% OF YOUR LIMIT..... yes!! I kno!!! Its my card, its for using, as long as I pay it every month wtf do you care ? Infuriating . Stop it or i'll switch away

• 
  Admiral Insurance? Pirates More Like (@zacbusner) reported 8 minutes ago

  @santanderuk @TSB You absolute cowards. Your complaints person just called me and then hung up - on a bank holiday - except I can't call you back - because it's a bank holiday! Disgusting customer service!

• 
  Sorare Rhino (@FifaThing) reported 8 minutes ago

  Update day 7 @santanderuk have proved they are a joke of a bank and allowed a company @AirFranceUK @airfrance to take money out of my account for a service (flights)not provide any flights or confirmation regarding flights but because its not the banks money they are ok with it

• 
  Precyshun (@precyshun) reported 12 minutes ago

  @santanderuk I’ve been emailing customer relations and the ombudsman has been emailing the FOS inbox for the last 6 months for us both to be ignored! I would suggest somebody calls my wife tomorrow before she takes legal advice to go to small claims court

• 
  Aluminium Frank (@aluminiumfrank) reported 13 minutes ago

  @santanderuk my wife who has been with you for years is getting notifications to update her details. We have tried on the unresponsive app to do this eventually ringing the 0330 number for help.. the guy was hopeless… 🎵time to say goodbye🎵perhaps

• 
  Paul Fowler (@badger_uk) reported 13 minutes ago

  @santanderuk your customer care is shocking. I have been on your live chat since 3.20pm and no one has come back to me. No one at all

• 
  John Kirby (@csljohnkirby) reported 15 minutes ago

  I have written "GBP Sterling Only" after the amount on every cheque I have ever written in the UK, and for the first time today, since first having a current account (Chequebook) aged 16 to now, I am 60, the @DVLAgovuk has rejected a cheque saying I have "it is competed incorrectly" stating that wording is not permitted and prevents them from accepting it as a valid form of payment. I have checked with @santanderuk and they said it is completely fine. In 44 years, it has not been an issue, and I think rather than the DVLA being so judgmental and making accusations that are false, they should be honest and say our preference is....

• 
  5 ar student (@5arstudent) reported 18 minutes ago

  @santanderuk have literally blocked my current account after switching to them and are not sending me any updates despite me calling them 4 times. They can’t even give me the name of the department who handles my account. Disgraceful, criminal service. @santanderukhelp

• 
  Liv ✨ (@OliviaD150) reported 19 minutes ago

  @MartinSLewis how do we follow up after emailing re miss-sold car finance issue. No response from company @santanderuk using your template 😢