Santander

Is Santander down in Otley, City and Borough of Leeds, England?

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Santander UK plc is a British bank, wholly owned by the Spanish Santander Group. Santander offers current accounts, savings, investments, loans, credit cards and other financial products.

Problems in the last 24 hours in Otley, England

The chart below shows the number of Santander reports we have received in the last 24 hours from users in Otley and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Santander Outage Chart in Otley, City and Borough of Leeds, England 12/04/2025 12:00

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Most Reported Problems

The following are the most recent problems reported by Santander users through our website.

  1. Mobile App (53%)

    Mobile App (53%)

  2. Website (18%)

    Website (18%)

  3. Login (18%)

    Login (18%)

  4. Transactions (6%)

    Transactions (6%)

  5. Withdrawals (6%)

    Withdrawals (6%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Santander Issues Reports Near Otley, England

Latest outage, problems and issue reports in Otley and nearby locations:

  • ElleMaisie_x elle (@ElleMaisie_x) reported from Leeds, England

    @MorganBroadcast @santanderuk @VirginActiveUK And I hope the police can help you and that Santander and Virgin get their acts together & are held accountable. Also, ask for all of the recordings of your phone calls to be passed to the police, then you can prove that they acted negligently with regards to the old number etc

  • Angryyorkshire2 Forking Forklifter (@Angryyorkshire2) reported from Bradford, England

    @InnTooned @TheSplendidFox @santanderuk I really liked my coop account. Sadly, after an online scam incident, they closed my account without warning. Perhaps not so customer friendly, but a very good bank.

  • seatedskydiver kevin martin (@seatedskydiver) reported from Leeds, England

    @santanderuk @santanderukhelp very poor customer service still on hold after 27 mins STILL HOLDING…

  • ingham37 Tutti noi amiamo Leeds 🇺🇦 (weallloveleeds) (@ingham37) reported from Keighley, England

    @santanderuk Waiting for 1 hour on five occasions to try and speak to someone about a matter. Customer service at it’s worst !

  • ingham37 Tutti noi amiamo Leeds 🇺🇦 (weallloveleeds) (@ingham37) reported from Keighley, England

    @MartinSLewis I’m wondering if you could help me in a situation regarding my mortgage. Please could you follow me and I could go into more details. My lender @santanderuk isn’t being fair on how much they are expecting me to pay if I leave my mortgage for another one

Santander Issues Reports

Latest outage, problems and issue reports in social media:

  • 1963AndreaM Andrea M 🏳️‍⚧️🦖🏴󠁧󠁢󠁳󠁣󠁴󠁿🦕🇺🇦 (@1963AndreaM) reported

    @MorganBroadcast This is just awful and for @VirginActiveUK @santanderuk to be this blase about it is just disgusting. I hope you get it sorted soon. Consider moving to another bank asap. If they can access your account again they will certainly try and Santander dn't seem to care.

  • HamstersScreen hamsters.screenplay (@HamstersScreen) reported

    @MorganBroadcast @santanderuk If someone has your phone, they have access to your card PIN via whatever banking apps you have installed. In the Santander app it's Manage Cards > View PIN (I can't attach a screenshot as the app doesn't screenshot for "security" reasons but I could take a photo on a 2nd phone)

  • the_book_bitch the book ***** (@the_book_bitch) reported

    @MorganBroadcast @santanderuk Unfortunately with Mastercards, etc. it’s the guides the bank follow and if a pin has been written down or provided to family/friend’s then it’s 2 counts of negligence on your behalf. The bank won’t raise it because they know they won’t win it’s case.

  • WrenyJen WrenyJ (@WrenyJen) reported

    @MorganBroadcast Jeez, I'm glad I don't bank with @santanderuk, they sound awful. I agree with others, sounds like an inside job at @VirginActiveUK.

  • sceneset Bee Barrett (@sceneset) reported

    @MorganBroadcast @santanderuk This is awful Charlotte! Not sure whether this will help but there is a Direct Debit Indemnity claim, One aspect of this is the Direct Debit Guarantee where customers can claim money back immediately via their bank if a collection error is made!

  • emocionycambio Raquel Frdez-Veiga (@emocionycambio) reported

    @MorganBroadcast @santanderuk In every countries in every places People are mistreated by who should help us. Both the bank and the Gym (they have to respond with their insurance). It's an absolute #shame

  • TeddyLeppington Teddy Leppington (@TeddyLeppington) reported

    @MorganBroadcast Try you and yours, BBC RADIO 4 consumer programme. I'm a @santanderuk customer seriously thinking if it's wise to remain so.

  • JustGeekingBy Four days until #geekdis ♿ starts! (@JustGeekingBy) reported

    @helengrantsays @santanderuk I know it was her card PIN, and you have to go through a lot of security hoops to change a PIN even if you get into the banking app, which you need the login details for. I'm not defending the bank at all, I agree they've screwed up, but some of this doesn't make sense.

  • travistravis Travis Littlechilds (@travistravis) reported

    @MorganBroadcast Locks are easy to pick - can pretty easily get under a minute if I recall right. Barriers is easy, the thieves likely broke them. Others I'm not sure, but the bank details being changed is down to @santanderuk failing at security.

  • lettielou05 lettiebella🦉🇬🇧 (@lettielou05) reported

    @MorganBroadcast @santanderuk @VirginActiveUK Im so sorry as my husband has been hacked and I know it's different it the mess it leaves behind is just awful and nobody cares !!