Is Santander down in Otley, City and Borough of Leeds, England?
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Santander UK plc is a British bank, wholly owned by the Spanish Santander Group. Santander offers current accounts, savings, investments, loans, credit cards and other financial products.
Full Outage Map
TransactionsProblems in the last 24 hours in Otley, England
The chart below shows the number of Santander reports we have received in the last 24 hours from users in Otley and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by Santander users through our website.
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Mobile App (61%)
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Login (13%)
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Website (11%)
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Transactions (10%)
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Withdrawals (3%)
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Transfer (2%)
Community Discussion
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Santander Issues Reports Near Otley, England
Latest outage, problems and issue reports in Otley and nearby locations:
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elle
(@ElleMaisie_x) reported
from
Leeds, England
@MorganBroadcast @santanderuk @VirginActiveUK And I hope the police can help you and that Santander and Virgin get their acts together & are held accountable. Also, ask for all of the recordings of your phone calls to be passed to the police, then you can prove that they acted negligently with regards to the old number etc
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Tutti noi amiamo Leeds 🇺🇦 (weallloveleeds)
(@ingham37) reported
from
Keighley, England
@santanderuk Waiting for 1 hour on five occasions to try and speak to someone about a matter. Customer service at it’s worst !
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kevin martin
(@seatedskydiver) reported
from
Leeds, England
@santanderuk @santanderukhelp very poor customer service still on hold after 27 mins STILL HOLDING…
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Tutti noi amiamo Leeds 🇺🇦 (weallloveleeds)
(@ingham37) reported
from
Keighley, England
@MartinSLewis I’m wondering if you could help me in a situation regarding my mortgage. Please could you follow me and I could go into more details. My lender @santanderuk isn’t being fair on how much they are expecting me to pay if I leave my mortgage for another one
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Forking Forklifter
(@Angryyorkshire2) reported
from
Bradford, England
@InnTooned @TheSplendidFox @santanderuk I really liked my coop account. Sadly, after an online scam incident, they closed my account without warning. Perhaps not so customer friendly, but a very good bank.
Santander Issues Reports
Latest outage, problems and issue reports in social media:
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Dave
(@dave28263) reported
@santanderuk tried to call them and keep getting cut off waiting in the queue no point even asking this bank for help
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@wednov
(@wednov1) reported
@santanderuk Do you ever answer your help lines. Waiting over an hour now. #santanderuk #customerexperience awful customer service #CustomerService
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Rochelle K
(@KeysieNFT) reported
@santanderuk Can you at least call before you block someone’s card, you’ve left me stranded up London, now going to be charged full travel as I couldn’t tap out and now I can’t even get myself dinner as you close at 8PM CHEERS!!
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Dimitris Gerakaris
(@jimgerakaris) reported
@santanderukhelp @santanderuk You have the absolute worst customer service ever. Or at least until I have to deal with a worse bank
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Neil French
(@Sillswood) reported
I might also add that I had to spend another half hour or so making sure this is a genuine number. @santanderuk don't list their valid numbers anywhere on their site and don't let anyone calling try to establish two way trust.
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Dinux
(@GNU_Dinux) reported
@santanderuk Hello, I have an eSaver issue 1, do I need to maintain a Santander current account open in order to keep the eSaver, or can I close the current account and still have the eSaver open?
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jamie collings
(@punkatoo) reported
@santanderuk just a quick tweet to congratulate you on offering the worst phone customer service I have ever known, it must have taken so much time,effort and training to become as inept or deceitful as your bank have managed
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Prof David Evans, OBE
(@David_T_Evans) reported
What an abysmal service experience with @santanderuk ! Weekday phone takes so long to get through. The infuriating BOT chat now has no records (lucky I took a screen shot) & weekend staff so depleted they can't action! Shocking! No wonder I want to close my account!
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tonie Parsons
(@TonieP) reported
@santanderukhelp @santanderuk security team totally unhelpful, won’t lift my account block, will not tell me why nor when I can access my money. Absolute joke, another hour wasted!!
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@wednov
(@wednov1) reported
@santanderukhelp No thanks, stayed on for one hour 18 mins with no answer. following an earlier wait in a previous call of 56 mins. Terrible customer service. #santanderuk #customerexperience