Santander

Is Santander down in Newcastle under Lyme, Staffordshire, England?

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Santander UK plc is a British bank, wholly owned by the Spanish Santander Group. Santander offers current accounts, savings, investments, loans, credit cards and other financial products.

Problems in the last 24 hours in Newcastle under Lyme, England

The chart below shows the number of Santander reports we have received in the last 24 hours from users in Newcastle under Lyme and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Santander Outage Chart in Newcastle under Lyme, Staffordshire, England 01/19/2026 20:10

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Most Reported Problems

The following are the most recent problems reported by Santander users through our website.

  1. Mobile App (57%)

    Mobile App (57%)

  2. Login (16%)

    Login (16%)

  3. Website (14%)

    Website (14%)

  4. Transactions (10%)

    Transactions (10%)

  5. Withdrawals (4%)

    Withdrawals (4%)

Community Discussion

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Santander Issues Reports Near Newcastle under Lyme, England

Latest outage, problems and issue reports in Newcastle under Lyme and nearby locations:

  • red6661999 NHS HCSW MARK WEST (@red6661999) reported from Stoke-on-Trent, England

    @NHUB40 I paid for the full amount with my debit card so I thought I had some protection but apparently I don't meet the criteria for a card dispute. so even @santanderuk can't help

  • dazholdcroft1 Daz (Oaky) Holdcroft (@dazholdcroft1) reported from Stoke-on-Trent, England

    The Mrs 1 hour and 10 minutes on hold to @santanderuk can’t wait till it’s time to change mortgage I bet they answer first time then shocking service

  • red6661999 NHS HCSW MARK WEST (@red6661999) reported from Stoke-on-Trent, England

    @NHUB40 @santanderuk Thanks for your help. I don't think it's going to be a quick fix. I don't know how these people sleep at night. They knew my circumstances with my work and my children and still sold me an unroadworthy car.

Santander Issues Reports

Latest outage, problems and issue reports in social media:

  • Lolisa46 Lisa Hignett (@Lolisa46) reported

    @MorganBroadcast I have never had an issue with @santanderuk but this is very worrying. My heart goes out to you Charlotte

  • HughLightbody Hugh Lightbody (@HughLightbody) reported

    @NeilMackay78 @MorganBroadcast @santanderuk So sorry to hear of your issues Charlotte. My self same thought Neil. As a Santander customer I will be thinking twice about continuing that relationship. Extremely poor customer service.

  • shilen_rajani SR (@shilen_rajani) reported

    @MorganBroadcast Charlotte I'm so very very sorry to read that you have been an awful lot. No help from either @VirginActiveUK or @santanderuk. Absolutely disgraceful from both to take ZERO responsibility and for their failings

  • GrahamMackenz18 Graham Mackenzie (@GrahamMackenz18) reported

    @MorganBroadcast @santanderuk If they had your phone and were able to access it they could get your pin from Santander app. I didn’t know you could go that until I saw your tweet

  • 1963AndreaM Andrea M 🏳️‍⚧️🦖🏴󠁧󠁢󠁳󠁣󠁴󠁿🦕🇺🇦 (@1963AndreaM) reported

    @MorganBroadcast This is just awful and for @VirginActiveUK @santanderuk to be this blase about it is just disgusting. I hope you get it sorted soon. Consider moving to another bank asap. If they can access your account again they will certainly try and Santander dn't seem to care.

  • JustGeekingBy Four days until #geekdis ♿ starts! (@JustGeekingBy) reported

    @helengrantsays @santanderuk I know it was her card PIN, and you have to go through a lot of security hoops to change a PIN even if you get into the banking app, which you need the login details for. I'm not defending the bank at all, I agree they've screwed up, but some of this doesn't make sense.

  • JamieKa24649358 JK (@JamieKa24649358) reported

    @MorganBroadcast @santanderuk is literally a POS bank with an awful app, web UI and the worst customer service. Sorry this happened to you honestly , but I am not surprised Santander are next to useless in helping

  • Coco62mw Coco62😷 (@Coco62mw) reported

    @MorganBroadcast This is terrible, I hope @VirginActiveUK and @santanderuk make sure you get reimbursed

  • Jemstar76 Jemma Anderson 💙 (@Jemstar76) reported

    @MorganBroadcast I hope @santanderuk @santanderukhelp will work with you to investigate exactly what went wrong here to protect all its customers. I’ve been a customer of theirs for 20 years+ but will switch in a heartbeat if their systems mean my money and security is compromised.

  • DianeHaywood71 DianeH (@DianeHaywood71) reported

    @drclairetaylor @santanderuk @bancosantander It's an awful thing - Iiterally just read the thread. Appalling lack of security.