Santander

Is Santander down in Newcastle under Lyme, Staffordshire, England?

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Santander UK plc is a British bank, wholly owned by the Spanish Santander Group. Santander offers current accounts, savings, investments, loans, credit cards and other financial products.

Problems in the last 24 hours in Newcastle under Lyme, England

The chart below shows the number of Santander reports we have received in the last 24 hours from users in Newcastle under Lyme and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Santander Outage Chart in Newcastle under Lyme, Staffordshire, England 12/13/2025 17:50

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Most Reported Problems

The following are the most recent problems reported by Santander users through our website.

  1. Mobile App (41%)

    Mobile App (41%)

  2. Login (27%)

    Login (27%)

  3. Transactions (14%)

    Transactions (14%)

  4. Website (14%)

    Website (14%)

  5. Withdrawals (5%)

    Withdrawals (5%)

Community Discussion

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Santander Issues Reports Near Newcastle under Lyme, England

Latest outage, problems and issue reports in Newcastle under Lyme and nearby locations:

  • dazholdcroft1 Daz (Oaky) Holdcroft (@dazholdcroft1) reported from Stoke-on-Trent, England

    The Mrs 1 hour and 10 minutes on hold to @santanderuk can’t wait till it’s time to change mortgage I bet they answer first time then shocking service

  • red6661999 NHS HCSW MARK WEST (@red6661999) reported from Stoke-on-Trent, England

    @NHUB40 I paid for the full amount with my debit card so I thought I had some protection but apparently I don't meet the criteria for a card dispute. so even @santanderuk can't help

  • red6661999 NHS HCSW MARK WEST (@red6661999) reported from Stoke-on-Trent, England

    @NHUB40 @santanderuk Thanks for your help. I don't think it's going to be a quick fix. I don't know how these people sleep at night. They knew my circumstances with my work and my children and still sold me an unroadworthy car.

Santander Issues Reports

Latest outage, problems and issue reports in social media:

  • Andy41657494 Andy (@Andy41657494) reported

    @santanderuk I'm glad I don't bank with you nearly every week you have problems

  • howdoyadothis Alan Barlow (@howdoyadothis) reported

    @CurtyFM @santanderuk Apparently took 4 days to fix last time.

  • turkeygruel Sue_Z (@turkeygruel) reported

    Come on @santanderuk please hurry and sort out your online banking issues. I need to pay for my parcels to get my ebay parcels out. I've had a bumper weekend and can't be late delivering them!

  • GillianC70 Gillian Currie (@GillianC70) reported

    @santanderuk The app is still not working

  • howdoyadothis Alan Barlow (@howdoyadothis) reported

    @santanderuk The update is saying cash machines are available.. this is rubbish.. I can't even access my balance via a cash machine.

  • GingesLife Ginges Life (@GingesLife) reported

    @santanderuk I assume the link for cash machines is still working? Call me old fashioned I'll go and pay cash :) #FixQuicklyThoughThanks

  • UnitedIrishman7 Stephen Walsh (@UnitedIrishman7) reported

    @santanderuk Why is your website confirming customers can still withdraw cash when that is not the case. Once again you have left your customers high and dry with no access to their money.

  • LeeKemp_ Lee Kemp (@LeeKemp_) reported

    @santanderuk Are standing orders to other Santander accounts not working either? I have 2 due out today that haven’t gone out. They’re not showing as pending but on my available balance, the amount is showing as it’s gone.

  • muppettgordon24 muppettgordon (@muppettgordon24) reported

    @santanderuk Recently switched to Santander from Nationwide< what a mistake that was. Incompetent complaints department and promised by branch manager to deal with a problem who has done nothing. Need to switch back pronto to a proper bank.

  • bemusedwithlife Sophie (@bemusedwithlife) reported

    @santanderuk If it was the customer having problems with their account, & we said to Santander that we were sorry and "working hard to fix the issue", that wouldn't cut it, we would be charged.🤬But if it's the other way round...!🤬