Santander

Is Santander down in Newcastle under Lyme, Staffordshire, England?

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Santander UK plc is a British bank, wholly owned by the Spanish Santander Group. Santander offers current accounts, savings, investments, loans, credit cards and other financial products.

Problems in the last 24 hours in Newcastle under Lyme, England

The chart below shows the number of Santander reports we have received in the last 24 hours from users in Newcastle under Lyme and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Santander Outage Chart in Newcastle under Lyme, Staffordshire, England 11/29/2025 03:35

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Most Reported Problems

The following are the most recent problems reported by Santander users through our website.

  1. Mobile App (56%)

    Mobile App (56%)

  2. Website (19%)

    Website (19%)

  3. Login (19%)

    Login (19%)

  4. Transactions (6%)

    Transactions (6%)

Community Discussion

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Santander Issues Reports Near Newcastle under Lyme, England

Latest outage, problems and issue reports in Newcastle under Lyme and nearby locations:

  • dazholdcroft1 Daz (Oaky) Holdcroft (@dazholdcroft1) reported from Stoke-on-Trent, England

    The Mrs 1 hour and 10 minutes on hold to @santanderuk can’t wait till it’s time to change mortgage I bet they answer first time then shocking service

  • red6661999 NHS HCSW MARK WEST (@red6661999) reported from Stoke-on-Trent, England

    @NHUB40 @santanderuk Thanks for your help. I don't think it's going to be a quick fix. I don't know how these people sleep at night. They knew my circumstances with my work and my children and still sold me an unroadworthy car.

  • red6661999 NHS HCSW MARK WEST (@red6661999) reported from Stoke-on-Trent, England

    @NHUB40 I paid for the full amount with my debit card so I thought I had some protection but apparently I don't meet the criteria for a card dispute. so even @santanderuk can't help

Santander Issues Reports

Latest outage, problems and issue reports in social media:

  • susiesparkler Susan - Duchess of Dorset 🇬🇧 (@susiesparkler) reported

    @santanderuk I have a @santanderuk current account, shown loyalty for 10 years plus so if i don’t get £130 cash back, you’ve lost a customer. I’m waiting!

  • RonBaber Ron B (@RonBaber) reported

    @santanderuk You used to pay 3% interest for £5 monthly fee, now it’s 0.3% for £4 fee - hardly customer focused! Maybe if you stopped paying Ant and feckin’ Dec our previous interest. . . .they’re enough to make anyone go elsewhere!

  • UnbearablesVAR Tomcat (@UnbearablesVAR) reported

    @santanderuk Santander 123 has been ok for me for years, Only problem is, having your customer service staff working from home is awful, long wait times, staff blaming their slow computer, poor sound quality etc. Get this sorted and you’ll be ok again.

  • InnTooned Tooned Inn (@InnTooned) reported

    @TheSplendidFox @santanderuk I switched to the COOP , not a fancy high street bank , but they seem customer friendly.

  • DKebabmeat Donna kebabmeat (@DKebabmeat) reported

    @Cmsaunli @santanderuk That was low. The guy clearly had mental issues that he’s managed to overcome. Shame on you😡

  • mandi62703422 mandi (@mandi62703422) reported

    @santanderuk I seriously hope you customer service team read the comments here : Account and customer loyalty is key. You are not offering any positive rewards to loyal customers and those who should be benefitting from this account, think about your current customers and reward them first

  • DrakeyDistiller John Drake...⛳🏌️‍♂️🥃 (@DrakeyDistiller) reported

    @santanderuk hi , I’ve been disconnected twice re an enquiry earlier today, tried to find the live chat line on website, its well hidden, any chance of talking to somebody?

  • brianwinteruk Brian Winter (@brianwinteruk) reported from Hipswell, England

    @SeanJoh85454473 @santanderuk Yes, support loyal customers

  • AngelaJones2012 AJ (@AngelaJones2012) reported

    @santanderuk I have had a Santander account for almost 10 years. The local branch has closed down, the monthly fee has increased and cash back perks dwindled to none. If you pay me £130 its possible I’ll stay with you..?

  • YShedopova yulia shedopova (@YShedopova) reported

    @santanderuk virtually impossible to make a profit since they slashed all the rates. OK if you are as wealthy as Ant and Dec though.