Santander

Is Santander down in Newcastle under Lyme, Staffordshire, England?

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Santander UK plc is a British bank, wholly owned by the Spanish Santander Group. Santander offers current accounts, savings, investments, loans, credit cards and other financial products.

Problems in the last 24 hours in Newcastle under Lyme, England

The chart below shows the number of Santander reports we have received in the last 24 hours from users in Newcastle under Lyme and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Santander Outage Chart in Newcastle under Lyme, Staffordshire, England 01/22/2026 18:50

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Most Reported Problems

The following are the most recent problems reported by Santander users through our website.

  1. Mobile App (57%)

    Mobile App (57%)

  2. Login (16%)

    Login (16%)

  3. Website (14%)

    Website (14%)

  4. Transactions (10%)

    Transactions (10%)

  5. Withdrawals (4%)

    Withdrawals (4%)

Community Discussion

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Santander Issues Reports Near Newcastle under Lyme, England

Latest outage, problems and issue reports in Newcastle under Lyme and nearby locations:

  • dazholdcroft1 Daz (Oaky) Holdcroft (@dazholdcroft1) reported from Stoke-on-Trent, England

    The Mrs 1 hour and 10 minutes on hold to @santanderuk can’t wait till it’s time to change mortgage I bet they answer first time then shocking service

  • red6661999 NHS HCSW MARK WEST (@red6661999) reported from Stoke-on-Trent, England

    @NHUB40 @santanderuk Thanks for your help. I don't think it's going to be a quick fix. I don't know how these people sleep at night. They knew my circumstances with my work and my children and still sold me an unroadworthy car.

  • red6661999 NHS HCSW MARK WEST (@red6661999) reported from Stoke-on-Trent, England

    @NHUB40 I paid for the full amount with my debit card so I thought I had some protection but apparently I don't meet the criteria for a card dispute. so even @santanderuk can't help

Santander Issues Reports

Latest outage, problems and issue reports in social media:

  • doodle_bobby croccy doodile (he/him) (@doodle_bobby) reported

    Hi @santanderuk you’re having issues with faster payments and haven’t notified us via the website, through social media or through the service status. How do I raise a complaint?

  • carolmichael carol ferrary (@carolmichael) reported

    @santanderuk thank@you for acknowledging the issues where you fell short of your service. Thank you for the decent compensation

  • andyyou91316135 andy young (@andyyou91316135) reported

    @santanderuk possibly the worst website and customer service I’ve ever had from a bank, but shouldn’t be surprised as it’s a bank

  • SarHarSuperStar Sarah (@SarHarSuperStar) reported

    @santanderuk insisting @CooperativeBank need to provide ARN numbers so they can trace/refund payment, @CooperativeBank saying they don't have access to ARN numbers and can only provide Auth Codes

  • 95jayutd Erik ten hag my manager 🇳🇱🇳🇱🇳🇱 (@95jayutd) reported

    Just wanna say @santanderuk your a ******* joke I am changing banks I have been frauded 3 times now and I am sick of it your customer care is a ******* pathetic joke aswell

  • TheReubenYoung Reuben Young (@TheReubenYoung) reported

    @martin_farley @santanderuk Also a @santanderuk customer, also can’t get through. Haven’t had a working debit card in months, online service doesn’t work and on the phone it’s just an hour of hold music followed by them hanging up.

  • schmutzbelfast Schmutz (@schmutzbelfast) reported

    @Dc7073Bloss @bancosantander Thanks , @santanderuk has got to be the worst customer service ever, can’t wait to leave them, always something

  • Linzi33167949 Linzi (@Linzi33167949) reported

    @santanderuk Having issues with money transfer when will this be fixed ?

  • Katie90211712 Katie mcglynn (@Katie90211712) reported

    @santanderuk are your systems down as I've sent money to my monzo which hasn't arrived. Have also sent money from monzo to santander which has been declined.

  • OmgItsTania Tania Mohamed 💫 (@OmgItsTania) reported

    @santanderuk is this a problem your end?