Santander

Is Santander down in Newcastle under Lyme, Staffordshire, England?

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Santander UK plc is a British bank, wholly owned by the Spanish Santander Group. Santander offers current accounts, savings, investments, loans, credit cards and other financial products.

Problems in the last 24 hours in Newcastle under Lyme, England

The chart below shows the number of Santander reports we have received in the last 24 hours from users in Newcastle under Lyme and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Santander Outage Chart in Newcastle under Lyme, Staffordshire, England 03/31/2026 20:40

At the moment, we haven't detected any problems at Santander. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Santander users through our website.

  1. Mobile App (38%)

    Mobile App (38%)

  2. Website (27%)

    Website (27%)

  3. Transactions (18%)

    Transactions (18%)

  4. Login (11%)

    Login (11%)

  5. Transfer (5%)

    Transfer (5%)

  6. Withdrawals (2%)

    Withdrawals (2%)

Live Outage Map Near Newcastle under Lyme, Staffordshire, England

The most recent Santander outage reports came from the following cities: Crewe and Stoke-on-Trent.

Loading map, please wait...
City Problem Type Report Time
United KingdomCrewe Transfer
United KingdomStoke-on-Trent Website
United KingdomStoke-on-Trent Withdrawals
United KingdomMarket Drayton Transactions
United KingdomCrewe Mobile App
United KingdomMarket Drayton Login

Community Discussion

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Santander Issues Reports Near Newcastle under Lyme, England

Latest outage, problems and issue reports in Newcastle under Lyme and nearby locations:

  • dazholdcroft1 Daz (Oaky) Holdcroft (@dazholdcroft1) reported from Stoke-on-Trent, England

    The Mrs 1 hour and 10 minutes on hold to @santanderuk can’t wait till it’s time to change mortgage I bet they answer first time then shocking service

  • red6661999 NHS HCSW MARK WEST (@red6661999) reported from Stoke-on-Trent, England

    @NHUB40 I paid for the full amount with my debit card so I thought I had some protection but apparently I don't meet the criteria for a card dispute. so even @santanderuk can't help

  • red6661999 NHS HCSW MARK WEST (@red6661999) reported from Stoke-on-Trent, England

    @NHUB40 @santanderuk Thanks for your help. I don't think it's going to be a quick fix. I don't know how these people sleep at night. They knew my circumstances with my work and my children and still sold me an unroadworthy car.

Santander Issues Reports

Latest outage, problems and issue reports in social media:

  • jameseonline 🤔J🤷 (@jameseonline) reported

    @cdud11 @MoneySavingExp @santanderuk from experience traditional banks dont bother telling you when rates change, new versions of accounts, new types of accounts come out so news alerts from Google etc help along with regularly checking MSE pages.

  • boudhabyebye Beurgeois Gentilhomme (@boudhabyebye) reported

    @santanderuk you deserve to go to jail and go bankrupt. Frankly a 3.25% on top of the base rate is usurious! You are a form of loan shark. We can’t even change a mail address on your website… not sure you do much with the money you steal from people. Scammers.

  • mitchpink40 tracey mitchell (@mitchpink40) reported

    @AskNationwide you offer online fixed rate Bond which are easy to open but trying to get access to online banking with you after this process is near impossible.I've given up and gone to @santanderuk who have been more than helpful.This process needs addressing for a new customer

  • KirstenTElliott Kirsten Elliott Swift 🇺🇦 🌻 (@KirstenTElliott) reported

    @santanderukhelp @santanderuk Why haven't you confirmed a transaction I made to pay a credit card bill. I waited on the phone for over 20 minutes and gave up. And your chat function isn't working either. This is pathetic.

  • bl0ke a humorously-shaped potato (@bl0ke) reported

    @santanderuk Can you please, for the love of all that is good, get rid of that Trusteer popup on your website? Or at least add a "don't show this again" button? It interrupts my sign-in every time it appears.

  • Keepitkind3 Keepitkind (@Keepitkind3) reported

    @santanderuk Is your online banking service down? I keep logging in, and then being taken back to the log in page. It's very frustrating. I cannot complete the transaction I need on the mobile app either. Please advise.

  • VivNirva Vee (@VivNirva) reported

    Been on hold with @santanderuk for 3 hours now to get my card unblocked. Spoken to customer service via live chat 10 times and spoke to someone at a branch irl. And still nothing. Can’t touch any of my money now or after I get my wages. Guess it’s time to find a new bank.

  • mrJoseMRuiz Jose Ruiz (@mrJoseMRuiz) reported

    @santanderuk terrible support. You wrongly blocked my account on Thursday while doing a valid transaction and after 4 days and hours on the phone I can´t used my money yet!

  • dream_makeruk62 Dream_makeruk62 (@dream_makeruk62) reported

    @Zopa You should be concentrating on raising your instant access savings rate to at least 2.75% to match @santanderuk... If you can of course!🤔

  • iamtoobusy Brenda Kay (@iamtoobusy) reported

    @LizKershawDJ @santanderuk Their answer will be you can pay it in at a Post Office.....nothing about customer service though!