Santander

Is Santander down in Newcastle under Lyme, Staffordshire, England?

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Santander UK plc is a British bank, wholly owned by the Spanish Santander Group. Santander offers current accounts, savings, investments, loans, credit cards and other financial products.

Problems in the last 24 hours in Newcastle under Lyme, England

The chart below shows the number of Santander reports we have received in the last 24 hours from users in Newcastle under Lyme and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Santander Outage Chart in Newcastle under Lyme, Staffordshire, England 12/16/2025 19:15

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Most Reported Problems

The following are the most recent problems reported by Santander users through our website.

  1. Mobile App (41%)

    Mobile App (41%)

  2. Login (27%)

    Login (27%)

  3. Transactions (14%)

    Transactions (14%)

  4. Website (14%)

    Website (14%)

  5. Withdrawals (5%)

    Withdrawals (5%)

Community Discussion

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Santander Issues Reports Near Newcastle under Lyme, England

Latest outage, problems and issue reports in Newcastle under Lyme and nearby locations:

  • dazholdcroft1 Daz (Oaky) Holdcroft (@dazholdcroft1) reported from Stoke-on-Trent, England

    The Mrs 1 hour and 10 minutes on hold to @santanderuk can’t wait till it’s time to change mortgage I bet they answer first time then shocking service

  • red6661999 NHS HCSW MARK WEST (@red6661999) reported from Stoke-on-Trent, England

    @NHUB40 @santanderuk Thanks for your help. I don't think it's going to be a quick fix. I don't know how these people sleep at night. They knew my circumstances with my work and my children and still sold me an unroadworthy car.

  • red6661999 NHS HCSW MARK WEST (@red6661999) reported from Stoke-on-Trent, England

    @NHUB40 I paid for the full amount with my debit card so I thought I had some protection but apparently I don't meet the criteria for a card dispute. so even @santanderuk can't help

Santander Issues Reports

Latest outage, problems and issue reports in social media:

  • MAChew_1979 M.A.Chew (@MAChew_1979) reported

    @santanderuk Still can't use my card to withdraw cash overseas. This is the second time in a couple of months you have let me down Sorry @santanderuk its not a good enough service 😥

  • Spencer37827491 Spencer (@Spencer37827491) reported

    @santanderuk just called Santander, on hold for 38 minutes, then after the annoying repetitive music it goes to a ringing sound and no one answers.....very, very poor service. Im glad my bank is First Direct whose customer service is excellent. Santander needs to try a lot harder

  • Ken_E_Winnit Ken Collins #PATH (@Ken_E_Winnit) reported

    @KeithHuewen @santanderuk I found them to be the worst banking group I’ve ever used. Absolutely awful!

  • NattyNu17 Nat (@NattyNu17) reported

    @santanderuk I'm trying to buy things online but still not working. Will this mean any out goings will not go out either? Will I be able to pay for things in store

  • mollymini Judith Crossley (@mollymini) reported

    @santanderuk I cannot pay for my online Tesco shopping it rejected my card. Is this part of the problems you are having?

  • LOL_VO LOL_VO (@LOL_VO) reported

    @santanderuk Any further update on this? Last update on here was 27 hours ago but the app says still experiencing issues. I am chasing missing debits and credits and no idea if it's not been sent or if its still your problem causing issues???

  • jill_laura83 Jill Laura Potter (@jill_laura83) reported

    When you’re 2 day’s in and you regret changing banks because the service is shocking @santanderuk #shouldhavestayedwithnatwest

  • paulursc87 PaulC (@paulursc87) reported

    Hi @santanderuk I seem to be having difficulties with some card payments please help

  • helenthoday1 helen thoday (@helenthoday1) reported

    @santanderuk I am still having problems, cannot update my grocery shopping. 3 days now.

  • keelin15 keelin devenney (@keelin15) reported

    @santanderuk is there still a problem using card online, online sites not accepting payment, and have sufficient funds in bank account