Santander

Is Santander down in Newcastle under Lyme, Staffordshire, England?

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Santander UK plc is a British bank, wholly owned by the Spanish Santander Group. Santander offers current accounts, savings, investments, loans, credit cards and other financial products.

Problems in the last 24 hours in Newcastle under Lyme, England

The chart below shows the number of Santander reports we have received in the last 24 hours from users in Newcastle under Lyme and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Santander Outage Chart in Newcastle under Lyme, Staffordshire, England 02/12/2026 21:45

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Most Reported Problems

The following are the most recent problems reported by Santander users through our website.

  1. Mobile App (61%)

    Mobile App (61%)

  2. Login (13%)

    Login (13%)

  3. Website (11%)

    Website (11%)

  4. Transactions (10%)

    Transactions (10%)

  5. Withdrawals (3%)

    Withdrawals (3%)

  6. Transfer (2%)

    Transfer (2%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Santander Issues Reports Near Newcastle under Lyme, England

Latest outage, problems and issue reports in Newcastle under Lyme and nearby locations:

  • dazholdcroft1 Daz (Oaky) Holdcroft (@dazholdcroft1) reported from Stoke-on-Trent, England

    The Mrs 1 hour and 10 minutes on hold to @santanderuk can’t wait till it’s time to change mortgage I bet they answer first time then shocking service

  • red6661999 NHS HCSW MARK WEST (@red6661999) reported from Stoke-on-Trent, England

    @NHUB40 @santanderuk Thanks for your help. I don't think it's going to be a quick fix. I don't know how these people sleep at night. They knew my circumstances with my work and my children and still sold me an unroadworthy car.

  • red6661999 NHS HCSW MARK WEST (@red6661999) reported from Stoke-on-Trent, England

    @NHUB40 I paid for the full amount with my debit card so I thought I had some protection but apparently I don't meet the criteria for a card dispute. so even @santanderuk can't help

Santander Issues Reports

Latest outage, problems and issue reports in social media:

  • whitetigeruk WhitetigerUk (@whitetigeruk) reported

    @santanderuk Still not working, just been rejected again , this is becoming a joke now over 24 hours and you say its fix when all the other comments say otherwise..time to move my accounts and savings elsewhere

  • graeds79 Graeme Edwards (@graeds79) reported

    @santanderuk had another card payment decline due to the ongoing issues… but the payment is showing as pending on my account. Any ideas?

  • paulursc87 PaulC (@paulursc87) reported

    Hi @santanderuk I seem to be having difficulties with some card payments please help

  • Abdurehman55 Abdurehman Ovais (@Abdurehman55) reported

    @santanderuk I'm having issues with my payments. Since 24 hours they are still pending.

  • KeithHuewen Keith Huewen 🎙 (@KeithHuewen) reported

    So you block me out of all my accounts @santanderuk and then keep me holding on the phone for over an hour (so far). It's F Friday! People need paying! Great service, NOT 🤡🤡

  • Hevjovi Heather Phillips (@Hevjovi) reported

    @santanderuk Also to be told she'll have to wait up to 5 days for money to be returned to her account is disgusting....she can't even transfer money to another account because of ongoing issues

  • paul23159999 paul (@paul23159999) reported

    Switched to @santanderuk recently on the advice of Ant&Dec. So far not impressed with their app and now card payments aren’t working. 😫

  • mbamber96 Matthew Bamber (@mbamber96) reported

    @santanderuk whats the wait times on you phone lines please - my card payment has been declined and my card subsequently blocked. Need help ASAP getting this resolved

  • Tipaxxx Nicola Tipa (@Tipaxxx) reported

    @santanderuk 17:35pm - STILL NOT WORKING!!!!!

  • TreloarScott Scott Treloar (@TreloarScott) reported

    @santanderuk I am trying to change my address with you I tried calling no answer after an hour and online banking just isnt working it keeps logging me out after clicking one button after logging in