Is Santander down in Newcastle under Lyme, Staffordshire, England?

Santander UK plc is a British bank, wholly owned by the Spanish Santander Group. Santander offers current accounts, savings, investments, loans, credit cards and other financial products.

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Problems in the last 24 hours in Newcastle under Lyme, England

The chart below shows the number of Santander reports we have received in the last 24 hours from users in Newcastle under Lyme and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

At the moment, we haven't detected any problems at Santander. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Santander users through our website.

1. 

   Mobile App (58%)

2. 

   Login (15%)

3. 

   Website (13%)

4. 

   Transactions (10%)

5. 

   Withdrawals (4%)

Community Discussion

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Santander Issues Reports Near Newcastle under Lyme, England

Latest outage, problems and issue reports in Newcastle under Lyme and nearby locations:

• NHS HCSW MARK WEST (@red6661999) reported 2 minutes ago from Stoke-on-Trent, England

  @NHUB40 @santanderuk Thanks for your help. I don't think it's going to be a quick fix. I don't know how these people sleep at night. They knew my circumstances with my work and my children and still sold me an unroadworthy car.

• Daz (Oaky) Holdcroft (@dazholdcroft1) reported 40 minutes ago from Stoke-on-Trent, England

  The Mrs 1 hour and 10 minutes on hold to @santanderuk can’t wait till it’s time to change mortgage I bet they answer first time then shocking service

• NHS HCSW MARK WEST (@red6661999) reported 43 minutes ago from Stoke-on-Trent, England

  @NHUB40 I paid for the full amount with my debit card so I thought I had some protection but apparently I don't meet the criteria for a card dispute. so even @santanderuk can't help

Santander Issues Reports

Latest outage, problems and issue reports in social media:

• SGK 🔥 🚩 (@captaink99) reported 3 minutes ago

  @openrent hello my tenants are having problems Paying the Remaining Balance due to an over zealous fraud expert at @santanderuk @santanderukhelp who are saying that the tenant should not click on the link from open rent to pay the final balance. Can I speak with anyone to solve?

• robert forshaw (@rabf67) reported 6 minutes ago

  @santanderuk Wow Uk support,not a chance did any one offer any type of help

• Chris (@owyeschris) reported 8 minutes ago

  @santanderuk I closed an account two years ago only to notice that it is still open? Calls are recorded so I know I was told the account was closed. I don’t even bank with you and just called up again to cancel it. 25 minutes later you just cut the call off? Ridiculous service!

• Jak (@JackieKnell1) reported 9 minutes ago

  @santanderuk 3 hours and 5 minutes hanging on to speak to someone in the UK Helpdesk is a joke after hanging on 1.5 hours last week and giving up! No level of service at all - a joke!!

• Gabriella Russo (@GabriellaRusso) reported 11 minutes ago

  @santanderuk Utterly awful system, completely useless. Been on the phone for an hour being pushed from pillar to post because you ignored letters with change of address and requests to close the account. #systemsaysno #crapcustomerservice

• Mpmrsm (@mpmrsm) reported 11 minutes ago

  @santanderuk @santanderukhelp never have I come across such a slow and outdated banking app as yours. I can’t check my personal details. Notifications don’t work properly. Online chat service needs to improve and response times need to be quicker. Time to leave perhaps.

• GrayINK NFT’s (@Faithdelivers1) reported 14 minutes ago

  I notified my bank I am going to holiday so they don’t block my account, while in turkey and BTC drops I want to buy more, but sure enuf the fing @santanderuk block my transaction AGAIN! this time i can’t call them unless I pay for international calls, which I tried I was put on

• Carys Marshall (@csb1985) reported 15 minutes ago

  Seriously @AskNationwide 😒😭... took 3 months to sort out leaving help to buy... and now we're at 6 weeks from drawing equity because your online system sucks. Complaints, emails , phone calls and still...NOTHING. @santanderuk are looking tempting. Worth paying a fee to leave!

• Innes Gray (@htcig58) reported 16 minutes ago

  @santanderuk Each time the staff at Santander say it will be Ok the next time, it hasn't. They also say they cannot do anything to process the transaction as they cannot go into the system - customer service AND fraud teams. So what do I do? 2/2

• Patrick (@KUkcirtaP) reported 17 minutes ago

  2 hours have passed and I've been disconnected. Great service there @santanderuk @santanderukhelp