Is Santander down in Newcastle under Lyme, Staffordshire, England?
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Santander UK plc is a British bank, wholly owned by the Spanish Santander Group. Santander offers current accounts, savings, investments, loans, credit cards and other financial products.
Problems in the last 24 hours in Newcastle under Lyme, England
The chart below shows the number of Santander reports we have received in the last 24 hours from users in Newcastle under Lyme and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Santander. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Santander users through our website.
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Mobile App (57%)
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Login (16%)
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Website (14%)
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Transactions (10%)
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Withdrawals (4%)
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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Santander Issues Reports Near Newcastle under Lyme, England
Latest outage, problems and issue reports in Newcastle under Lyme and nearby locations:
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Daz (Oaky) Holdcroft
(@dazholdcroft1) reported
from
Stoke-on-Trent, England
The Mrs 1 hour and 10 minutes on hold to @santanderuk can’t wait till it’s time to change mortgage I bet they answer first time then shocking service
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NHS HCSW MARK WEST
(@red6661999) reported
from
Stoke-on-Trent, England
@NHUB40 @santanderuk Thanks for your help. I don't think it's going to be a quick fix. I don't know how these people sleep at night. They knew my circumstances with my work and my children and still sold me an unroadworthy car.
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NHS HCSW MARK WEST
(@red6661999) reported
from
Stoke-on-Trent, England
@NHUB40 I paid for the full amount with my debit card so I thought I had some protection but apparently I don't meet the criteria for a card dispute. so even @santanderuk can't help
Santander Issues Reports
Latest outage, problems and issue reports in social media:
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James Moore
(@tomfooled) reported
Getting increasingly frustrated with @santanderuk - unable perform transactions online and no chat or phone customer service agents available, nor can they help me in branch. A global financial institution should have ways of actually performing financial transactions!
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Lawrence ******
(@goonerlgh) reported
@santanderuk @santanderukhelp Why is it impossible to talk to anyone on your phone line or via the utterly useless website bot if you're not already an account holder? Trying to help my father open a new account and the bot can't answer even a really basic question.
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Harrington4510
(@harrington4510) reported
@santanderuk hi, question for you. My dad is housebound & needs advice re his Santander accounts. Do you make house visits & he’s not online or mobiles etc. He’s 84, quite deaf & partially sighted too. Can you help us? TIA, Mary & her Dad John
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Lucy Fenton
(@Iamlucy_loo) reported
@santanderuk terrible customer service from your #hackney branch this morning. I will no longer be opening an account with your bank.
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✿.*☆.Maxiejane.☆*.✿
(@maxiejane) reported
Some advice: DO not invest your money with @santanderuk . They block your account when you want to withdraw your OWN money and stop the transactions!!! #criminals
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Sara Mather
(@Saramaf) reported
@santanderukhelp Been on hold over an hour and no response any advice on your wait times? This is shocking service @santanderuk @santanderukhelp
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An Autistic Teacher
(@halfdutchbird) reported
@santanderuk just spent half an hour on hold trying to get through. I’m a new customer and not feeling good about opening an account with you guys…
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kevin martin
(@seatedskydiver) reported
from
Leeds, England
@santanderuk @santanderukhelp very poor customer service still on hold after 27 mins STILL HOLDING…
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Tess Summers 🇬🇧🇮🇪
(@tesssummers98) reported
@robert32500998 @santanderuk Someone else posted about similar problems the other day. Maybe you should transfer the whole lot to another bank. Who do these people think they are? It's your money
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bryan joyce
(@Bryan_1973) reported
@santanderuk 2 hours on the phone (and counting) to get a payment cancelled to a vendor that failed to deliver. Also tried using your form….but that wont accept the format of the emails I have. Why,are you making this so difficult? Time to find another provider! Terrible