Is Santander down in Newcastle under Lyme, Staffordshire, England?

Santander UK plc is a British bank, wholly owned by the Spanish Santander Group. Santander offers current accounts, savings, investments, loans, credit cards and other financial products.

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Full Outage Map

Problems in the last 24 hours in Newcastle under Lyme, England

The chart below shows the number of Santander reports we have received in the last 24 hours from users in Newcastle under Lyme and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

At the moment, we haven't detected any problems at Santander. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Santander users through our website.

1. 

   Mobile App (36%)

2. 

   Transactions (21%)

3. 

   Website (21%)

4. 

   Login (16%)

5. 

   Transfer (5%)

6. 

   Withdrawals (1%)

Community Discussion

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Santander Issues Reports Near Newcastle under Lyme, England

Latest outage, problems and issue reports in Newcastle under Lyme and nearby locations:

• NHS HCSW MARK WEST (@red6661999) reported 27 minutes ago from Stoke-on-Trent, England

  @NHUB40 @santanderuk Thanks for your help. I don't think it's going to be a quick fix. I don't know how these people sleep at night. They knew my circumstances with my work and my children and still sold me an unroadworthy car.

• Daz (Oaky) Holdcroft (@dazholdcroft1) reported 39 minutes ago from Stoke-on-Trent, England

  The Mrs 1 hour and 10 minutes on hold to @santanderuk can’t wait till it’s time to change mortgage I bet they answer first time then shocking service

• NHS HCSW MARK WEST (@red6661999) reported 53 minutes ago from Stoke-on-Trent, England

  @NHUB40 I paid for the full amount with my debit card so I thought I had some protection but apparently I don't meet the criteria for a card dispute. so even @santanderuk can't help

Santander Issues Reports

Latest outage, problems and issue reports in social media:

• Anant (@ARPatel1974) reported 6 minutes ago

  Appalling customer service from @santanderuk! In the US on business and my card gets blocked. Make me wait for 30 minutes on hold then cut me off! I’ll be moving all my business away from you

• Anne Webb (@AnneWebb777) reported 8 minutes ago

  @santanderuk so despite cancelling this subscription and putting it in writing to you in JANUARY and two phone calls - NOW TV are still taking money each month. Waste of time trying to get this sorted. Bad service 🤬🤬😡😡

• David (@DavidGB3000) reported 9 minutes ago

  @santanderuk Are you not legally supposed to help customers? You offer no help on your website other than to those for online banking. You will only talk if you register for online banking. So we are forced to use a service we do not wish too? May be if I write to your CEO...

• Jane MacGregor (@JaneMitzi) reported 10 minutes ago

  @santanderuk Been on the phone for 50 mins and counting now. What is the problem? You need more call handlers?

• Karen Wares 💙 (@kdwares) reported 12 minutes ago

  @VirginMoney Switch to @santanderuk @Katathenty little point banking with them when you can't access your money online and the nearest bank is 110 miles away.

• cristina landim (@cdlandim) reported 12 minutes ago

  @santanderuk My card was used by a fraudster at edreams to pay for edreamspremium and instead of you trying to resolve the issue you asked me to contact edreams to resolve the issue when your security failed because you should have message me to request to approve the transaction

• Anton Clements (@ClementsAnton) reported 14 minutes ago

  @santanderuk "I'm very sorry to keep you waiting, please carry on holding and I'll put you through to someone as soon as I can" Listening to that for hours is torture, actually makes me want to off myself. I have to listen because my issue can't be resolved at the bank. 1/2

• David (@DavidGB3000) reported 14 minutes ago

  @santanderuk When are you going to become a customer friendly bank. You refuse to help online, your website will only offer help if we register for online banking. You close branches.....you forcing people to leave? You discriminate against customers.

• K👸🏼 (@kiahmariexx) reported 22 minutes ago

  @santanderuk have considerably the worst customer service team I have ever experienced in my life

• Karma Samsara (@CarolwalesKarma) reported 23 minutes ago

  @santanderuk 43 my previous message, it says “the server is not responding”