Santander

Is Santander down in Newcastle under Lyme, Staffordshire, England?

No problems detected

If you are having issues, please submit a report below.

Santander UK plc is a British bank, wholly owned by the Spanish Santander Group. Santander offers current accounts, savings, investments, loans, credit cards and other financial products.

Problems in the last 24 hours in Newcastle under Lyme, England

The chart below shows the number of Santander reports we have received in the last 24 hours from users in Newcastle under Lyme and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Santander Outage Chart in Newcastle under Lyme, Staffordshire, England 12/25/2025 11:10

At the moment, we haven't detected any problems at Santander. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Santander users through our website.

  1. Mobile App (57%)

    Mobile App (57%)

  2. Login (18%)

    Login (18%)

  3. Website (12%)

    Website (12%)

  4. Transactions (8%)

    Transactions (8%)

  5. Withdrawals (4%)

    Withdrawals (4%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Santander Issues Reports Near Newcastle under Lyme, England

Latest outage, problems and issue reports in Newcastle under Lyme and nearby locations:

  • red6661999 NHS HCSW MARK WEST (@red6661999) reported from Stoke-on-Trent, England

    @NHUB40 @santanderuk Thanks for your help. I don't think it's going to be a quick fix. I don't know how these people sleep at night. They knew my circumstances with my work and my children and still sold me an unroadworthy car.

  • red6661999 NHS HCSW MARK WEST (@red6661999) reported from Stoke-on-Trent, England

    @NHUB40 I paid for the full amount with my debit card so I thought I had some protection but apparently I don't meet the criteria for a card dispute. so even @santanderuk can't help

Santander Issues Reports

Latest outage, problems and issue reports in social media:

  • MrT_1965 MrT (@MrT_1965) reported

    @santanderukhelp That does not solve my problem. I have just spoken to a customer service team member who wanted to put me back in a tele queue. The only way to get a member of your mortgage team to contact me is to cancel my direct debt. I was then told a manager could not ring me. santanderuk

  • 1977pandora Jacqui SmethurstTodd (@1977pandora) reported

    @santanderuk I have a complaint. I wish to complain via email as after being kept waiting on the phone for over two hours whilst trying to sort a fraud issue I decided to email. Impossible only phone numbers available. Not only is this frustrating but 1/2

  • Webbo2306 Webbo (@Webbo2306) reported

    Now got a 90 mins round trip walking to Santander Bexleyheath because @santanderuk won't let me put money in via the post office which is 5 mins from my house. Such a poor customer experience banking with @santanderuk now 👎

  • amyflitney Amy (@amyflitney) reported

    @santanderuk after 2 calls this morning totalling an hour, I was told to go into branch to unlock my account. Branch says no, call the same fraud number I called before. Fraud number says he’s, branch should have been able to help. Perhaps your teams could talk to each other?!?!?

  • bethharvs1 Beth Harvey (@bethharvs1) reported

    @santanderuk @santanderukhelp pls help, locked out of online banking and have a money transfer pending since Monday. Late on rent and other payments as a result and have yet to receive any useful support. Huge anxiety can you pls get in contact!!

  • Johnh1971 John the ... (@Johnh1971) reported

    @santanderuk I’ve had a problem paying in to one of you atm and am out of pocket, tried the no on machine but been on hold well over an hour, please can you help

  • 1977pandora Jacqui SmethurstTodd (@1977pandora) reported

    @santanderuk 2/2 it is discriminating against the deaf and hard of hearing. Really Santander your service is awful!

  • Improview Improview Limited (@Improview) reported

    Trying to start or take over a current business, Liz truss says grow the economy, both @BTBusiness and @santanderuk are putting so many obstacles in the way, absolutely no help at all … hopeless UK support for SMEs @10DowningStreet

  • Mark850602071 Mark (@Mark850602071) reported

    @santanderuk can't get cash out any ATMs, it says contact card issuer and your only branch in the city of Edinburgh closes at 3pm, absolute joke and disgraceful customer service unless unlike typing skint with bots 😡🖕

  • xanderbylo Xander Bylo 🇺🇦 (@xanderbylo) reported

    Just spent over 2 hours #onholdwith @santanderuk @santanderukhelp because they incorrectly withdrew our mortgage 2 days before we were due to exchange and they are not responding to our solicitor. As soon as I got through they hung up… Absolutely shocking customer service!