Is Santander down in Newcastle under Lyme, Staffordshire, England?

Santander UK plc is a British bank, wholly owned by the Spanish Santander Group. Santander offers current accounts, savings, investments, loans, credit cards and other financial products.

Report a Problem

Full Outage Map

Problems in the last 24 hours in Newcastle under Lyme, England

The chart below shows the number of Santander reports we have received in the last 24 hours from users in Newcastle under Lyme and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

At the moment, we haven't detected any problems at Santander. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Santander users through our website.

1. 

   Mobile App (59%)

2. 

   Login (18%)

3. 

   Website (12%)

4. 

   Transactions (8%)

5. 

   Withdrawals (4%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Santander Issues Reports Near Newcastle under Lyme, England

Latest outage, problems and issue reports in Newcastle under Lyme and nearby locations:

• NHS HCSW MARK WEST (@red6661999) reported 41 seconds ago from Stoke-on-Trent, England

  @NHUB40 @santanderuk Thanks for your help. I don't think it's going to be a quick fix. I don't know how these people sleep at night. They knew my circumstances with my work and my children and still sold me an unroadworthy car.

• NHS HCSW MARK WEST (@red6661999) reported 10 minutes ago from Stoke-on-Trent, England

  @NHUB40 I paid for the full amount with my debit card so I thought I had some protection but apparently I don't meet the criteria for a card dispute. so even @santanderuk can't help

Santander Issues Reports

Latest outage, problems and issue reports in social media:

• Sophie Media (@SophieDigital) reported 2 minutes ago

  @santanderuk Can someone help i've sat on hold for over an hour 5 times now and still not got through to anyone. I desperately need to talk to someone about fraudulent accounts.

• Jane (Finlay) Blackall 🇺🇦 (@BlackallJane) reported 7 minutes ago

  third was @santanderuk staff in Plymouth Branch astonishing. Kind & helpful. Helped refugees around the process & opened bank accounts -the bank has also donated a huge chunk of money to Ukraine and the staff have also given their own cash. My own bank @LloydsBank refused help.

• T (@T15596437) reported 10 minutes ago

  @santanderuk @IoCoding @TechUpWomen Santander bank licence should be review fin ombudsman mislead biz, cont refusal SME help during C19 unless 100% gov backed BBL. Only then swift help, even group comp BBL now causes serious acct freeze disruptions on missed due dil. Anything else but bounce back 4 sant biz clients

• GrayINK NFT’s (@Faithdelivers1) reported 14 minutes ago

  I notified my bank I am going to holiday so they don’t block my account, while in turkey and BTC drops I want to buy more, but sure enuf the fing @santanderuk block my transaction AGAIN! this time i can’t call them unless I pay for international calls, which I tried I was put on

• T (@T15596437) reported 19 minutes ago

  @santanderuk Santander bank licence should be review fin ombudsman mislead biz, cont refusal SME help during C19 unless 100% gov backed BBL. Only then swift help, even group comp BBL now causes serious acct freeze disruptions on in. missed due dil. Anything but bounce back 4 sant biz clients

• Paul Donaldson (@PaulDonaldson2) reported 20 minutes ago

  @santanderuk to Santander all say trying to get this resolved. All we are being told is there is nothing can be done because that is the security policy. What an utter disgrace you are - unwilling to help a young woman in a vulnerable position who has not even been able to eat

• A B (@HandyAndy777) reported 21 minutes ago

  @santanderuk Your service is getting worse! 1 hr in a queue on the phone. Totally unacceptable! Plus I wasted 1 hr trying to set up an account in your app which isn't working

• jitvara@gmail.com (@jitvara) reported 23 minutes ago

  @santanderuk been on hold for 1 hour, used to be great customer service now just awful this is 3 Rd day I have called to get through

• Harry Butler (@HarryButler8) reported 24 minutes ago

  @santanderuk I’ve been on hold for 3 hours. Can you sort your service out, please.

• Chris Tate (@cttate4) reported 25 minutes ago

  @santanderuk been locked out of my current account for 4 days now. Tried phoning countless times but getting cut off. Can you please help?