Santander

Is Santander down in Newcastle under Lyme, Staffordshire, England?

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Santander UK plc is a British bank, wholly owned by the Spanish Santander Group. Santander offers current accounts, savings, investments, loans, credit cards and other financial products.

Problems in the last 24 hours in Newcastle under Lyme, England

The chart below shows the number of Santander reports we have received in the last 24 hours from users in Newcastle under Lyme and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Santander Outage Chart in Newcastle under Lyme, Staffordshire, England 01/13/2026 01:25

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Most Reported Problems

The following are the most recent problems reported by Santander users through our website.

  1. Mobile App (56%)

    Mobile App (56%)

  2. Login (16%)

    Login (16%)

  3. Website (14%)

    Website (14%)

  4. Transactions (10%)

    Transactions (10%)

  5. Withdrawals (4%)

    Withdrawals (4%)

Community Discussion

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Santander Issues Reports Near Newcastle under Lyme, England

Latest outage, problems and issue reports in Newcastle under Lyme and nearby locations:

  • dazholdcroft1 Daz (Oaky) Holdcroft (@dazholdcroft1) reported from Stoke-on-Trent, England

    The Mrs 1 hour and 10 minutes on hold to @santanderuk can’t wait till it’s time to change mortgage I bet they answer first time then shocking service

  • red6661999 NHS HCSW MARK WEST (@red6661999) reported from Stoke-on-Trent, England

    @NHUB40 @santanderuk Thanks for your help. I don't think it's going to be a quick fix. I don't know how these people sleep at night. They knew my circumstances with my work and my children and still sold me an unroadworthy car.

  • red6661999 NHS HCSW MARK WEST (@red6661999) reported from Stoke-on-Trent, England

    @NHUB40 I paid for the full amount with my debit card so I thought I had some protection but apparently I don't meet the criteria for a card dispute. so even @santanderuk can't help

Santander Issues Reports

Latest outage, problems and issue reports in social media:

  • polyp2000 polyp2000(⧖) (@polyp2000) reported

    @santanderuk cancelled all my cards thus preventing me from transferring my account to @AskNationwide . Given that the reason i went into the branch to resolve an issue relating to an account switch. The person i dealt knowingly did that or does not know how to do her job.

  • Notlazarus Halloween jack (@Notlazarus) reported

    @santanderuk Unless you have an opinion they disagree with then they'll shut you down

  • WarriorsDenny Denny Warriors FC (@WarriorsDenny) reported

    @santanderuk @BankofScotland @HSBC_UK why can you help us?

  • LeighBristow Leigh Bristow (+_+) (@LeighBristow) reported

    @santanderuk why does your online banking keep logging me out as I try to either log in or make a payment or click to do anything in my account? Very unreliable for the last 6 months

  • SimonCJohnson1 Simon Johnson (@SimonCJohnson1) reported

    @santanderuk we have an elderly friend who is not technically proficient. What is Santander’s policy on supporting this group to ensure they have access to their banking facilities without having to use tech?

  • Wasim_Pervaiz Wazcam (@Wasim_Pervaiz) reported

    @santanderuk block my account for ‘security’ reasons and then can’t answer phones. Amazing

  • StuartJones7 Stuart Jones (@StuartJones7) reported

    So @santanderuk block my business accounts, make me hold online for 30 minutes and then when I finally get through, they then ask me to answer questions about recent transactions... which I can only answer if I could have access to my online banking... which they have blocked. 🤯

  • seetar123 Seeta Rashid (@seetar123) reported

    @santanderukhelp Emailed but no response. Looks like @santanderuk aren’t going to help nor are they going to send us our money in time. Thanks to @santanderuk our wedding is not going to be made any easier. Especially after 2 years of waiting and postponements.

  • EXHAUSTEDPOA George (@EXHAUSTEDPOA) reported

    @santanderuk Please can you supply an email, as POA to sectioned son I can't get access to online banking and need to send an urgent email to you. Thanks

  • L100Peter Peter Latimer (@L100Peter) reported

    @santanderuk - Neil came back to me and promised a response within 48 hrs. What sort of **** is this? If they can't nip the problems in the bud they're on their way to an early bath!