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Santander

Santander down? Current status and problems in Newcastle under Lyme, Staffordshire, England

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Santander UK plc is a British bank, wholly owned by the Spanish Santander Group. Santander offers current accounts, savings, investments, loans, credit cards and other financial products.

Full Outage Map

Problems in the last 24 hours in Newcastle under Lyme, England

The chart below shows the number of Santander reports we have received in the last 24 hours from users in Newcastle under Lyme, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

At the moment, we haven't detected any problems at Santander. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Santander users through our website.

  • 38% Mobile App (38%)
  • 27% Website (27%)
  • 18% Transactions (18%)
  • 11% Login (11%)
  • 5% Transfer (5%)
  • 2% Withdrawals (2%)

Live Outage Map Near Newcastle under Lyme, England

The most recent Santander outage reports came from the following cities: Crewe, and Stoke-on-Trent.

CityProblem TypeReport Time
Crewe Transfer 19 days ago
Stoke-on-Trent Website 26 days ago
Stoke-on-Trent Withdrawals 2 years ago
Market Drayton Transactions 2 years ago
Crewe Mobile App 2 years ago
Market Drayton Login 2 years ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Santander Issues Reports Near Newcastle under Lyme, England

Latest outage, problems and issue reports in Newcastle under Lyme and nearby locations:

  • dazholdcroft1
    Daz (Oaky) Holdcroft (@dazholdcroft1) reported from Stoke-on-Trent, England

    The Mrs 1 hour and 10 minutes on hold to @santanderuk can’t wait till it’s time to change mortgage I bet they answer first time then shocking service

  • red6661999
    NHS HCSW MARK WEST (@red6661999) reported from Stoke-on-Trent, England

    @NHUB40 @santanderuk Thanks for your help. I don't think it's going to be a quick fix. I don't know how these people sleep at night. They knew my circumstances with my work and my children and still sold me an unroadworthy car.

  • red6661999
    NHS HCSW MARK WEST (@red6661999) reported from Stoke-on-Trent, England

    @NHUB40 I paid for the full amount with my debit card so I thought I had some protection but apparently I don't meet the criteria for a card dispute. so even @santanderuk can't help

Santander Issues Reports

Latest outage, problems and issue reports in social media:

  • fletchju
    julie fletcher (@fletchju) reported

    @santanderuk absolute joke. You are taking more than the mortgage amount per month (since July). Have phoned 4 times - each time I have been told its an error on your part, yet I haven't been refunded the £900+ overpayment. Do I have to go to the Financial Ombudsman?

  • mikewiow
    MikeW (@mikewiow) reported

    @viagogo @Tesco I will do so - although I have now ordered tickets using my @santanderuk account, so not much for you to do. Unless maybe you have trouble with Tesco, or they with you, but for a customer, either way, that experience sucks!

  • marknlou
    Mark 💙 (@marknlou) reported

    @santanderuk please can you tell me why my bank switch is taking so long? I’ve been on hold for ages to your customer services “helpline” and been cut off, twice.

  • _TomCork_
    Tom (@_TomCork_) reported

    @santanderuk access to online banking blocked without apparent reason. Called helpline, answered a lot of security questions to be told the lady can't help. Now on hold for more than 1 hour and have to cancel the call. Please advise.

  • SionWilliams
    Sion Williams (@SionWilliams) reported

    @theginreaper @GoogleUK In the end I managed to order one, but my credit card company (@santanderuk ) blocked the payment and Google cancelled the order! Needless to say, I'm gutted as I still don't have one on order!! All Google help could suggest was order the white one 🤢

  • Catford_Cat
    Puddy Tat 🐱 🐈‍⬛ (@Catford_Cat) reported

    scam / phishing e-mails around at the moment that look as if they are from @santanderuk quite convincing, includes full name and postcode. 'click here' link goes to site registered in bangkok. think i had account with abbey national in the 80s but nothing since. reported.

  • BennyBongoP3fan
    Benny Bongo (@BennyBongoP3fan) reported

    @MartinSLewis Funny how you always promote these bribes but then never mention nor question the woeful customer service of the bank in question eg. @santanderuk the bank promoted by your ITV colleagues Ant and Dec and your ITV bosses!

  • k3vmc_invest
    kevin (@k3vmc_invest) reported

    @santanderuk @rideonleicester Now on hold for 1 hour 15 minutes. Going for a record here, but fairly sure there won’t be any success after all this grief. Rubbish customer service. It’s insulting.

  • GillSco30418601
    Gill Scott (@GillSco30418601) reported

    @santanderuk whilst the Byres Road branch staff were lovely, my daughter waited 50 mins for the Central Security team to answer their phones - and they didn’t. She cannot get access to her money …help please 🙏

  • bigmisterjones
    Allan Jones (@bigmisterjones) reported

    @santanderuk Terrible customer service. Legalised crooks. Time to leave this sh*tshow