Santander

Is Santander down in Newcastle under Lyme, Staffordshire, England?

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Santander UK plc is a British bank, wholly owned by the Spanish Santander Group. Santander offers current accounts, savings, investments, loans, credit cards and other financial products.

Problems in the last 24 hours in Newcastle under Lyme, England

The chart below shows the number of Santander reports we have received in the last 24 hours from users in Newcastle under Lyme and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Santander Outage Chart in Newcastle under Lyme, Staffordshire, England 12/13/2025 05:20

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Most Reported Problems

The following are the most recent problems reported by Santander users through our website.

  1. Mobile App (41%)

    Mobile App (41%)

  2. Login (27%)

    Login (27%)

  3. Transactions (14%)

    Transactions (14%)

  4. Website (14%)

    Website (14%)

  5. Withdrawals (5%)

    Withdrawals (5%)

Community Discussion

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Santander Issues Reports Near Newcastle under Lyme, England

Latest outage, problems and issue reports in Newcastle under Lyme and nearby locations:

  • red6661999 NHS HCSW MARK WEST (@red6661999) reported from Stoke-on-Trent, England

    @NHUB40 @santanderuk Thanks for your help. I don't think it's going to be a quick fix. I don't know how these people sleep at night. They knew my circumstances with my work and my children and still sold me an unroadworthy car.

  • red6661999 NHS HCSW MARK WEST (@red6661999) reported from Stoke-on-Trent, England

    @NHUB40 I paid for the full amount with my debit card so I thought I had some protection but apparently I don't meet the criteria for a card dispute. so even @santanderuk can't help

Santander Issues Reports

Latest outage, problems and issue reports in social media:

  • MagsSanders Mags Sanders 💙 (@MagsSanders) reported

    @studio_co_uk @santanderuk I used my bank account to pay for goods that I haven't had , can you help with getting a refund ? Its been 35 days

  • MaddiePlease1 ☀️ Maddie Please Author☀️ (@MaddiePlease1) reported

    @santanderukhelp @ThorntonRigg1 No @santanderuk I don’t have access to internet banking with you, because you won’t let me! That’s the problem. That and your inability to accept that I have sent all the documents you asked for and have moved house.

  • TheJulesWorld You know who I am. (@TheJulesWorld) reported

    @santanderuk Over an hour trying to fix a problem on the app and call! Stop hanging me up!

  • KingSJLDN SJ (@KingSJLDN) reported

    Has anyone had issues transferring to @santanderuk recently? A invoices have bounced apparently dunno if it’s me or them

  • IgorKhymky SENO (@IgorKhymky) reported

    Has @santanderuk switched over to mobile app? New debit master card is not accepted. Online banking has lost messaging, meaning no help with chat.

  • Gill42413983 mancitygirl (@Gill42413983) reported

    @santanderuk Shocking service when trying to register my brothers death at your Kingston upon Thames branch on Saturday morning. No compassion, no empathy……

  • kirstiekellyltd Kirstie Kelly (@kirstiekellyltd) reported

    @santanderuk I can’t see my current account online or through the app. Is there a problem?

  • mdjenksn matt jenks (@mdjenksn) reported

    @santanderukhelp @santanderuk @santanderukhelp taking my money elsewhere in the new year. Had enough of robots telling me the wrong thing or referring me to generic help docs.

  • ThorntonRigg1 flygirl (@ThorntonRigg1) reported

    ... I have spoken to your so called help line on several occasions. You are a disgrace. #santandershambles @santanderukhelp @santanderuk

  • Gill42413983 mancitygirl (@Gill42413983) reported

    @santanderuk “ look, just do it over the phone, that’s what we’d have to do anyway and we’ve got no appointments for three days” Jesus. Thank God I don’t bank there and thank God Mum And Dad in the 80s didn’t have to register the death and deal with this awful behaviour