Santander

Is Santander down in Newcastle under Lyme, Staffordshire, England?

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Santander UK plc is a British bank, wholly owned by the Spanish Santander Group. Santander offers current accounts, savings, investments, loans, credit cards and other financial products.

Problems in the last 24 hours in Newcastle under Lyme, England

The chart below shows the number of Santander reports we have received in the last 24 hours from users in Newcastle under Lyme and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Santander Outage Chart in Newcastle under Lyme, Staffordshire, England 12/04/2025 07:45

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Most Reported Problems

The following are the most recent problems reported by Santander users through our website.

  1. Mobile App (53%)

    Mobile App (53%)

  2. Website (18%)

    Website (18%)

  3. Login (18%)

    Login (18%)

  4. Transactions (6%)

    Transactions (6%)

  5. Withdrawals (6%)

    Withdrawals (6%)

Community Discussion

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Santander Issues Reports Near Newcastle under Lyme, England

Latest outage, problems and issue reports in Newcastle under Lyme and nearby locations:

  • dazholdcroft1 Daz (Oaky) Holdcroft (@dazholdcroft1) reported from Stoke-on-Trent, England

    The Mrs 1 hour and 10 minutes on hold to @santanderuk can’t wait till it’s time to change mortgage I bet they answer first time then shocking service

  • red6661999 NHS HCSW MARK WEST (@red6661999) reported from Stoke-on-Trent, England

    @NHUB40 I paid for the full amount with my debit card so I thought I had some protection but apparently I don't meet the criteria for a card dispute. so even @santanderuk can't help

  • red6661999 NHS HCSW MARK WEST (@red6661999) reported from Stoke-on-Trent, England

    @NHUB40 @santanderuk Thanks for your help. I don't think it's going to be a quick fix. I don't know how these people sleep at night. They knew my circumstances with my work and my children and still sold me an unroadworthy car.

Santander Issues Reports

Latest outage, problems and issue reports in social media:

  • Neeshieboo Neesha Taneja (@Neeshieboo) reported

    @santanderuk been on hold for a total of four hours today as we need correct an admin error made your side. As of next week we will be homeless unless this gets sorted HELP!!

  • Dotlovesature Doris 💚✌🏽🐝 (@Dotlovesature) reported

    @santanderuk trying to change my address online, I type in postcode and flat number and click continue but keeps returning to previous page, highlighting house number and house name! I only have a flat number! Help!

  • miriam_burke Dr Miriam Burke (@miriam_burke) reported

    @santanderukhelp I was on track to buy a house before the stamp duty holiday. Then your valuer was off sick the day of the valuation. It’s been rescheduled for 30th June but I’m now going to miss the holiday and pay £1,000s in tax. Please help! @santanderuk

  • suzie_warren Suzie Warren (@suzie_warren) reported

    @santanderuk Chat with us not very helpful at all. Calling you on the phone - almost impossible. Time to move banks #badcustomerservice

  • bluepuffinmedia Bone Music (@bluepuffinmedia) reported

    @santanderuk hello I'm trying to make a payment from your app and keep getting 'oops something went wrong' Is it down for maintenance? If so, when's it scheduled to be back up?

  • mojomatt_ 🔞 Matthew! (@mojomatt_) reported

    You also have IT issues not letting customers pay money in online today @santanderuk

  • 80_ash Ash Gore (@80_ash) reported

    @LiquidSeventeen @ecommerceshares Exactly what i did, @santanderuk kept stopping crypto transfers to Binance, even after telling them multiple times that i know what I am doing, i had a customer service advisor telling me I shouldnt be moving fiat to crypto. Switched banks now

  • veroferrex10 Tracey McTurtleface (@veroferrex10) reported

    @santanderuk I'm a Santander 123 customer – what's happening? The rate on the 123 current account dropped from 0.6% to 0.3% for new and existing customers from 12 April. Time to change banks me thinks.

  • krissygeo1 Krissy Georgiou (@krissygeo1) reported

    Trying to complete on a house before the end of June is pure stress. Made even more stressful when dealing with a lender as slow as @santanderuk #stampdutyholiday

  • emmaalorraine Emma Lorraine (@emmaalorraine) reported

    @santanderuk you ****** up and lost a loyal customer today, hope you’re happy with your selfs.