Santander

Is Santander down in Newcastle under Lyme, Staffordshire, England?

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Santander UK plc is a British bank, wholly owned by the Spanish Santander Group. Santander offers current accounts, savings, investments, loans, credit cards and other financial products.

Problems in the last 24 hours in Newcastle under Lyme, England

The chart below shows the number of Santander reports we have received in the last 24 hours from users in Newcastle under Lyme and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Santander Outage Chart in Newcastle under Lyme, Staffordshire, England 12/07/2025 12:05

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Most Reported Problems

The following are the most recent problems reported by Santander users through our website.

  1. Mobile App (47%)

    Mobile App (47%)

  2. Login (21%)

    Login (21%)

  3. Website (16%)

    Website (16%)

  4. Transactions (11%)

    Transactions (11%)

  5. Withdrawals (5%)

    Withdrawals (5%)

Community Discussion

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Santander Issues Reports Near Newcastle under Lyme, England

Latest outage, problems and issue reports in Newcastle under Lyme and nearby locations:

  • red6661999 NHS HCSW MARK WEST (@red6661999) reported from Stoke-on-Trent, England

    @NHUB40 @santanderuk Thanks for your help. I don't think it's going to be a quick fix. I don't know how these people sleep at night. They knew my circumstances with my work and my children and still sold me an unroadworthy car.

  • red6661999 NHS HCSW MARK WEST (@red6661999) reported from Stoke-on-Trent, England

    @NHUB40 I paid for the full amount with my debit card so I thought I had some protection but apparently I don't meet the criteria for a card dispute. so even @santanderuk can't help

Santander Issues Reports

Latest outage, problems and issue reports in social media:

  • bigdaddyrhyd Rhydian Morris (@bigdaddyrhyd) reported

    You go through the stress of someone stealing from your account and this is how @santanderukhelp @santanderuk handle it. They have no care about you as a customer. I have never been treated so badly. Totally shaken by the fraud and now I am being treated so badly @BBCNews

  • dereklam_ Derek Lam (@dereklam_) reported

    @santanderukhelp @santanderukhelp @santanderuk you’ve given on me as a customer ? At least give back the money you owe me and let me close my account!

  • Wadders06 Mrs Wadders🌍 (@Wadders06) reported

    @santanderuk I’ve been on hold waiting to speak to someone (I was put through by one operative) for over an hour. Your website can’t help me. My card isn’t working and no-one knows why. This is really poor.

  • LucyB95CB LucyB (@LucyB95CB) reported

    Hi @santanderuk I went to branch in December before Xmas to change my address and have since had letters to my new address. Today I’ve had a letter (redirected by Royal Mail) that was sent to my old address, it’s dated 10th Jan. Can you help please?

  • steviepattisond Told You So (@steviepattisond) reported

    @santanderuk @santanderukhelp for over 14 months i have been telling you that your customer moved out of my address in 2020. Emailed you. Called you. Returned the mail. And yet today I get more mail addressed to them. What can i do to get you to stop sending their mail to me?

  • SEgerton92 Shan (@SEgerton92) reported

    Anyone else have issues with @santanderuk refusing card payments tonight online? Have a car seat to buy and card being refused. (again) No issue with funds. Nothing but issues with them, worst thing I ever did switching.

  • NewingSandra 💙Sandra Newing Griffiths (@NewingSandra) reported

    @santanderukhelp I would do that @santanderuk but web chat not on phone app and internet service unavailable today. I have received a text telling me you will return payments due today. Nice.

  • mattdoveywriter Matt Dovey 🌻 (@mattdoveywriter) reported

    @santanderuk This does not encourage me to think you take online security seriously. If you're failing at something as simple as customer passwords then God alone knows what else you're falling short on.

  • Rob_H_500 Mr.Rob ⚡️🟥 (@Rob_H_500) reported

    @santanderuk @santanderukhelp what sort of bank blocks your account for making a small payment and then closes its “24/7” contact center?! Stuck with no access to funds..!! Closing account ASAP!!! Insane!!

  • rufussmith101 Emma (@rufussmith101) reported

    @santanderuk I’ve now been on hold for 58minutes to get through to someone about unauthorised transactions- this is totally unacceptable service