Is Santander down in Newcastle under Lyme, Staffordshire, England?
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Santander UK plc is a British bank, wholly owned by the Spanish Santander Group. Santander offers current accounts, savings, investments, loans, credit cards and other financial products.
Full Outage Map
TransactionsProblems in the last 24 hours in Newcastle under Lyme, England
The chart below shows the number of Santander reports we have received in the last 24 hours from users in Newcastle under Lyme and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by Santander users through our website.
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Mobile App (60%)
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Login (13%)
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Website (12%)
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Transactions (10%)
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Withdrawals (3%)
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Transfer (2%)
Community Discussion
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Santander Issues Reports Near Newcastle under Lyme, England
Latest outage, problems and issue reports in Newcastle under Lyme and nearby locations:
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NHS HCSW MARK WEST
(@red6661999) reported
from
Stoke-on-Trent, England
@NHUB40 I paid for the full amount with my debit card so I thought I had some protection but apparently I don't meet the criteria for a card dispute. so even @santanderuk can't help
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Daz (Oaky) Holdcroft
(@dazholdcroft1) reported
from
Stoke-on-Trent, England
The Mrs 1 hour and 10 minutes on hold to @santanderuk can’t wait till it’s time to change mortgage I bet they answer first time then shocking service
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NHS HCSW MARK WEST
(@red6661999) reported
from
Stoke-on-Trent, England
@NHUB40 @santanderuk Thanks for your help. I don't think it's going to be a quick fix. I don't know how these people sleep at night. They knew my circumstances with my work and my children and still sold me an unroadworthy car.
Santander Issues Reports
Latest outage, problems and issue reports in social media:
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Emma
(@ElfisEmma) reported
@santanderuk Hi I’m trying to help my elderly Nan do an online grocery shop and it’s asking her for a One Time Passcode when she tries to checkout. She doesn’t have online banking. What can she do?
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SoniaE77
(@E77Sonia) reported
When you try to change your phone number on @santanderuk online banking and it sends a message to your old number for security. Website designers/security people obviously didn’t think that through.
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Last Kxng♛
(@MrDegannes_) reported
@santanderuk your security/fraud service is a joke! I've been on hold for over 40 minutes. Embarrassing
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Farnaz MA
(@farnaz_ma) reported
@santanderuk the worse ever customer service!! My payment didn’t go through & my account was blocked!have been trying to speak to somebody to sort the issue since 12:00 p.m. ( 5 hours) been through first checks many times but still on the line waiting to speak to security team
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Julie Cuninghame🕷
(@JulieCuninghame) reported
@DJ995031 @santanderuk I've been with First Direct for years with absolutely no problem.
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Zoe E
(@zoee1973) reported
@santanderukhelp So just tried, it’s not over 25k. Got the way to 2 factor authentication and then absolutely nothing happened! It’s almost impossible to to make online payments via @santanderuk
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emma 🌻
(@_justemma__) reported
@santanderuk bad call! Telling a 74 year old man who doesn't understand technology that he has to go online to open an account or wait until July when you can book him in! Terrible way to treat our elderly!
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Nina Stobart
(@NinaStobart) reported
Any of my contacts be able to help with banking advice please. To be precise transfer of money from a Ukraine bank account to a British @santanderuk bank (ideally without ridiculous fees) accounts in the same name?
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Connor McConnell
(@ConnorMcConnel1) reported
@santanderuk when you have a customer on hold, they don't need to be reminded that 'you're still busy' every 8 ******* seconds. It's blatantly obvious that you're still busy when there is hold music playing.
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Alibee
(@Alib958) reported
@santanderukhelp @santanderuk Hi, any update on my case? Ref MIRO11184087 Any more letter issued? It’s been since the 6th May. Account still blocked. Please help.