Santander

Is Santander down in Newcastle under Lyme, Staffordshire, England?

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Santander UK plc is a British bank, wholly owned by the Spanish Santander Group. Santander offers current accounts, savings, investments, loans, credit cards and other financial products.

Problems in the last 24 hours in Newcastle under Lyme, England

The chart below shows the number of Santander reports we have received in the last 24 hours from users in Newcastle under Lyme and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Santander Outage Chart in Newcastle under Lyme, Staffordshire, England 01/14/2026 22:45

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Most Reported Problems

The following are the most recent problems reported by Santander users through our website.

  1. Mobile App (56%)

    Mobile App (56%)

  2. Login (16%)

    Login (16%)

  3. Website (14%)

    Website (14%)

  4. Transactions (10%)

    Transactions (10%)

  5. Withdrawals (4%)

    Withdrawals (4%)

Community Discussion

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Santander Issues Reports Near Newcastle under Lyme, England

Latest outage, problems and issue reports in Newcastle under Lyme and nearby locations:

  • red6661999 NHS HCSW MARK WEST (@red6661999) reported from Stoke-on-Trent, England

    @NHUB40 I paid for the full amount with my debit card so I thought I had some protection but apparently I don't meet the criteria for a card dispute. so even @santanderuk can't help

  • red6661999 NHS HCSW MARK WEST (@red6661999) reported from Stoke-on-Trent, England

    @NHUB40 @santanderuk Thanks for your help. I don't think it's going to be a quick fix. I don't know how these people sleep at night. They knew my circumstances with my work and my children and still sold me an unroadworthy car.

Santander Issues Reports

Latest outage, problems and issue reports in social media:

  • Mmafan1976 Gerry McCreath (@Mmafan1976) reported

    @santanderuk Service page states card payments are working but debit and credit cards are being declined?

  • jonw67 Jon Wooldridge (@jonw67) reported

    @JohnJamesDuffy @santanderuk Hope you've managed to get through and sorted? My partner spent hours last week trying to get through to Lloyds. Banking customer service these days is absolutely useless, so much for progress! They just don't seem bothered or interested. It was much better years ago.

  • r3drocks Claire (@r3drocks) reported

    "indemnity claim", whatever that is. She shut down the direct debit I never set up and raised a complaint. Still no money returned. Call @santanderuk very polite lady, cut me off, then couldn't proceed because there's a password on my account and I've no idea what it is or when

  • Frankieboy180 Frank (@Frankieboy180) reported

    @santanderuk Your online chat is a robot! What chance have we of getting any customer service. I have just given up with your robot and spending 28 minutes on the phone from Thailand. Thanks for nothing, well, you charge me every month so its less than nothing.

  • Leeds_guy Dom (@Leeds_guy) reported

    @santanderuk My mum can no longer use your app as her phone doesn’t support ios13. She gets a message with a link directing her to download an older version but the link doesn’t work. Do you know where I can find the older version on the App Store? #help

  • jade484x Jade🚀 (@jade484x) reported

    @santanderuk how you gonna "phase out" so many from accessing they're mobile banking because they don't have the latest phone/device? Absolute joke of a bank with constant problems. Am getting a new bank account 👋phones no even 5 years old

  • NimPamer PAM Ali (@NimPamer) reported

    @MrMisunderstood @MattDark @santanderuk its not just the entire month, Santander continue with the bullshit flag ******** nonsense, as if there are no other issues in the world!!

  • Termil2A DKtn (@Termil2A) reported

    @santanderuk your online security is so secure I can’t get access to my money! However I would to thank Gavin a member of your staff at the High Wycombe branch for their help.

  • Bobbybuttons_ Bobby (@Bobbybuttons_) reported

    @santanderuk Awful profile picture

  • seanhermanson Sean hermanson (@seanhermanson) reported

    @santanderuk why have you told @Equifax that the credit card fraud in my name is correct… 🤬 worst customer service I have ever had and I don’t even bank with you!!! Going in 4 months now!!!! #dontbankwithsantander