Santander

Is Santander down in Newcastle under Lyme, Staffordshire, England?

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Santander UK plc is a British bank, wholly owned by the Spanish Santander Group. Santander offers current accounts, savings, investments, loans, credit cards and other financial products.

Problems in the last 24 hours in Newcastle under Lyme, England

The chart below shows the number of Santander reports we have received in the last 24 hours from users in Newcastle under Lyme and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Santander Outage Chart in Newcastle under Lyme, Staffordshire, England 01/27/2026 04:20

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Most Reported Problems

The following are the most recent problems reported by Santander users through our website.

  1. Mobile App (58%)

    Mobile App (58%)

  2. Website (14%)

    Website (14%)

  3. Login (14%)

    Login (14%)

  4. Transactions (9%)

    Transactions (9%)

  5. Withdrawals (4%)

    Withdrawals (4%)

  6. Transfer (2%)

    Transfer (2%)

Community Discussion

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Santander Issues Reports Near Newcastle under Lyme, England

Latest outage, problems and issue reports in Newcastle under Lyme and nearby locations:

  • red6661999 NHS HCSW MARK WEST (@red6661999) reported from Stoke-on-Trent, England

    @NHUB40 @santanderuk Thanks for your help. I don't think it's going to be a quick fix. I don't know how these people sleep at night. They knew my circumstances with my work and my children and still sold me an unroadworthy car.

  • red6661999 NHS HCSW MARK WEST (@red6661999) reported from Stoke-on-Trent, England

    @NHUB40 I paid for the full amount with my debit card so I thought I had some protection but apparently I don't meet the criteria for a card dispute. so even @santanderuk can't help

  • dazholdcroft1 Daz (Oaky) Holdcroft (@dazholdcroft1) reported from Stoke-on-Trent, England

    The Mrs 1 hour and 10 minutes on hold to @santanderuk can’t wait till it’s time to change mortgage I bet they answer first time then shocking service

Santander Issues Reports

Latest outage, problems and issue reports in social media:

  • AndyKir45528208 Andy Kirby (@AndyKir45528208) reported

    @santanderuk are a complete let down regarding online purchases.

  • StrangerMonco Shaun (@StrangerMonco) reported

    Gotta love @TSB for blocking my card for no reason and then not informing me. Then spending hours on the phone for the General helpline to say there's a block on the card, only for fraud to then say there isn't. Already made a complaint, had enough. Moving to @santanderuk

  • FelicityHannah Felicity Hannah (@FelicityHannah) reported

    @santanderuk A relative of mine has been trying to apply for a loan for 3 days but your form isn’t working and your call centre is closed. What can she do?

  • hugh_says Hugh (@hugh_says) reported

    I had some decent service from @santanderuk both in a branch and on the phone today.

  • Defencebrief Nicholas Diable (@Defencebrief) reported

    @CookeLouise A lot of companies don't help customers avoid being defrauded. I used to have a @santanderuk credit card. They'd phone me up out of the blue wanting to discuss my account but refused to give me any info to prove they were legit. Then they wonder why customers fall for scams!

  • steel_lorraine Lorraine Steel (@steel_lorraine) reported

    @santanderuk Lets hope he sorts out all the issues you have every month with customers cards being declined!!!!

  • AlexJD1996 Alex (@AlexJD1996) reported

    @santanderuk help me please, urgent!

  • afc_kaz kaz AFC (@afc_kaz) reported

    @santanderuk your internet bank is absolutely awful. I can’t change my address and tried to speak with your team on the phone and they can’t help either. RUBBISH SERVICE

  • jonny5068 JoHo (@jonny5068) reported

    Verily I say, it's easier to plait snot than have a meaningful phone conversation with @santanderuk. Why does call agents answering the phone at home mean it takes longer to answer the phone? Very bored of businesses irrelevantly pointing to C19 as reason for weak service.

  • treborapp Treborapp (@treborapp) reported

    @toryboypierce @TSB Same as @santanderuk trying to get through to customer service through their online bot “Sandi” is an absolute shambles. I currently have accounts and insurance with them. That will change in the very near future. No customer service here either.