Santander

Is Santander down in Newcastle under Lyme, Staffordshire, England?

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Santander UK plc is a British bank, wholly owned by the Spanish Santander Group. Santander offers current accounts, savings, investments, loans, credit cards and other financial products.

Problems in the last 24 hours in Newcastle under Lyme, England

The chart below shows the number of Santander reports we have received in the last 24 hours from users in Newcastle under Lyme and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Santander Outage Chart in Newcastle under Lyme, Staffordshire, England 12/19/2025 08:50

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Most Reported Problems

The following are the most recent problems reported by Santander users through our website.

  1. Mobile App (56%)

    Mobile App (56%)

  2. Login (20%)

    Login (20%)

  3. Website (14%)

    Website (14%)

  4. Transactions (6%)

    Transactions (6%)

  5. Withdrawals (4%)

    Withdrawals (4%)

Community Discussion

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Santander Issues Reports Near Newcastle under Lyme, England

Latest outage, problems and issue reports in Newcastle under Lyme and nearby locations:

  • red6661999 NHS HCSW MARK WEST (@red6661999) reported from Stoke-on-Trent, England

    @NHUB40 @santanderuk Thanks for your help. I don't think it's going to be a quick fix. I don't know how these people sleep at night. They knew my circumstances with my work and my children and still sold me an unroadworthy car.

  • red6661999 NHS HCSW MARK WEST (@red6661999) reported from Stoke-on-Trent, England

    @NHUB40 I paid for the full amount with my debit card so I thought I had some protection but apparently I don't meet the criteria for a card dispute. so even @santanderuk can't help

Santander Issues Reports

Latest outage, problems and issue reports in social media:

  • 1RBS2 R (@1RBS2) reported

    Can’t wait to cancel @santanderuk blocked all my cards now none of my direct debits have gone out. 30 mins and still waiting to talk to someone. Customer service is shocking

  • miss_ams_ bubble (@miss_ams_) reported

    @santanderuk I’m not receiving SMS codes to login online…I’m on holiday out of the and need to login to my account on the website not the app!

  • dmg2505 DMG2505 (@dmg2505) reported

    @santanderuk How do I contact your Data Protection Officer to get you to stop mixing customer's personal information? Phone numbers and postal address are futile because the former provides no customer evidence and the latter is unlikely to be delivered by Royal Mail.

  • emmacatster Emma Steven (@emmacatster) reported

    @santanderukhelp I just wanted to follow up with this almost a year later to say that we are still waiting for @santanderuk to change the addresses on our accounts. Customer service is so rude. We even flew to London and went into a branch over the summer with documents. Still refused!

  • thierryshead Thierry Bourret 🇺🇦 (@thierryshead) reported

    Call from @santanderuk this afternoon... Can we go through security, sure we can. We go through set of questions, then she tells me: Let me pull up your file to see why I called you... Don't #wastemytime, know why you are calling before you pick up the phone. I put the phone down

  • aenn1 anne buchanan (@aenn1) reported

    @santanderuk took out an Isa haven’t received my gift voucher yet. Who can I ask about this, not easy to get an answer from anyone on the website!

  • HeidiGoldsmith8 Heidi Goldsmith (@HeidiGoldsmith8) reported

    Is anyone else having issues with their @santanderuk mobile app. Pending payments have cleared but still show as pending. #banking

  • kployalq KPLOYALQ (@kployalq) reported

    @santanderuk When are you going to support the deposit of cheques through your app ? You are a bit behind the curve on this one.

  • djbex Bex (@djbex) reported

    When did @santanderuk become such a joke of a company? Absolutely appalling customer service!!

  • aprilcdoyle April Doyle (@aprilcdoyle) reported

    @carolinesgreen @santanderuk Noooooooooooooooo I'm so sorry, that's really awful to hear - I thought banks were always more supportive in cases like this.