Is Santander down in Newcastle under Lyme, Staffordshire, England?
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Santander UK plc is a British bank, wholly owned by the Spanish Santander Group. Santander offers current accounts, savings, investments, loans, credit cards and other financial products.
Full Outage Map
TransactionsProblems in the last 24 hours in Newcastle under Lyme, England
The chart below shows the number of Santander reports we have received in the last 24 hours from users in Newcastle under Lyme and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by Santander users through our website.
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Mobile App (61%)
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Login (13%)
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Website (11%)
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Transactions (10%)
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Withdrawals (3%)
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Transfer (2%)
Community Discussion
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Santander Issues Reports Near Newcastle under Lyme, England
Latest outage, problems and issue reports in Newcastle under Lyme and nearby locations:
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Daz (Oaky) Holdcroft
(@dazholdcroft1) reported
from
Stoke-on-Trent, England
The Mrs 1 hour and 10 minutes on hold to @santanderuk can’t wait till it’s time to change mortgage I bet they answer first time then shocking service
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NHS HCSW MARK WEST
(@red6661999) reported
from
Stoke-on-Trent, England
@NHUB40 @santanderuk Thanks for your help. I don't think it's going to be a quick fix. I don't know how these people sleep at night. They knew my circumstances with my work and my children and still sold me an unroadworthy car.
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NHS HCSW MARK WEST
(@red6661999) reported
from
Stoke-on-Trent, England
@NHUB40 I paid for the full amount with my debit card so I thought I had some protection but apparently I don't meet the criteria for a card dispute. so even @santanderuk can't help
Santander Issues Reports
Latest outage, problems and issue reports in social media:
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Elisa Jane Taylor
(@elisa009uk) reported
Thank you very much @santanderukhelp @santanderuk twice cutting me off when I'm waiting for over 30 minutes to speak to someone! Why are you the only bank so busy you must be the richest bank in the UK! It's a NIGHTMARE ever trying to get any customer help 😭😭😭 Time to switch
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Stephen Kerr
(@TheRunningDon) reported
Hi @santanderuk @santanderukhelp Still waiting after 45 mins for someone to discuss the mishandling of a complaint. It appears you’re all too shy to speak to me & a very junior customer service advisor is having no luck in encouraging someone senior to take the call. Oh dear.
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REALMRSOPINIONATED
(@MRSREALOPINIONS) reported
@Jewelisgold @HalifaxBank @santanderuk punished me for fraudulent abroad transactions absolutely destroyed my faith in banks I had been with them since they was abby national they just greedy fat cats who dont care about customers but Halifax are more than helpful amazing customer service xx
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FilTrip
(@fliptrip05) reported
@santanderuk been trying to get a hold you. Experiencing poor customer service . Please pm
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Ash 🇬🇧🇻🇨🙎🏾♀️
(@Ashbp236) reported
@santanderuk I can’t get into the app. Is there a problem?
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Ryan Baker
(@_bakerryan) reported
@santanderuk @santanderukhelp During the height of lockdown in the UK , due to being made unemployed, my account went into an unarranged overdraft ,by around £10 to which I am now being charged £349 for, is there any help can give to lower or help clear this, Greatly Appreciated!
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🥾
(@hik3rv2) reported
@santanderuk your app isn’t working either
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Patience Muthoni
(@pamunya) reported
@santanderuk @santanderukhelp 2 branch visits and 5 customer care calls later, I'm still being taken round in circles about an application made 4 weeks ago. Nobody wants to advise on exactly what the issue is with an account opening application.
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Ben Durham
(@benny_62) reported
Awful difficulties trying to openan account with @santanderuk Endless emails and requests which are duplicated. Timeouts on uploads and ONE hour waits on the phone !
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Benny Bongo
(@BennyBongoP3fan) reported
@santanderuk Your customer service is absymal!