Is Santander down in Newcastle under Lyme, Staffordshire, England?
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Santander UK plc is a British bank, wholly owned by the Spanish Santander Group. Santander offers current accounts, savings, investments, loans, credit cards and other financial products.
Full Outage Map
TransactionsProblems in the last 24 hours in Newcastle under Lyme, England
The chart below shows the number of Santander reports we have received in the last 24 hours from users in Newcastle under Lyme and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by Santander users through our website.
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Mobile App (61%)
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Login (13%)
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Website (11%)
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Transactions (10%)
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Withdrawals (3%)
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Transfer (2%)
Community Discussion
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Santander Issues Reports Near Newcastle under Lyme, England
Latest outage, problems and issue reports in Newcastle under Lyme and nearby locations:
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NHS HCSW MARK WEST
(@red6661999) reported
from
Stoke-on-Trent, England
@NHUB40 I paid for the full amount with my debit card so I thought I had some protection but apparently I don't meet the criteria for a card dispute. so even @santanderuk can't help
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NHS HCSW MARK WEST
(@red6661999) reported
from
Stoke-on-Trent, England
@NHUB40 @santanderuk Thanks for your help. I don't think it's going to be a quick fix. I don't know how these people sleep at night. They knew my circumstances with my work and my children and still sold me an unroadworthy car.
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Daz (Oaky) Holdcroft
(@dazholdcroft1) reported
from
Stoke-on-Trent, England
The Mrs 1 hour and 10 minutes on hold to @santanderuk can’t wait till it’s time to change mortgage I bet they answer first time then shocking service
Santander Issues Reports
Latest outage, problems and issue reports in social media:
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Alex Williams
(@AlexChanceWill) reported
Hey @santanderuk, I’m abroad and ATMs are saying you’ve declined my transaction. Problem is how to get through to you from abroad when your phone lines say this is going to be a long long wait, and your chat says no agents available. Appalling service.
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ER but not the Queen
(@iluvbatfink) reported
@santanderukhelp @santanderuk If it wasn't bad enough that my elderly mother hasn't got a branch near her, she can no longer access online banking as it says she needs to verify on the app but the app won't upload to her phone. Can someone please advise how to get verified.
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Sara Stewart
(@saram1706) reported
@santanderuk @santanderukhelp 2 weeks now and still no loan money which was approved 2 weeks ago …. Never dealt with a company like this before! Absolutely awful!
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Alan Carleton
(@carleton_alan) reported
@prateek_4552 @santanderuk @santanderukhelp We are having exactly the same issue - been put on hold then over an hour later cut off - it's appalling customer service.
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✿.*☆.Ｍａｘｉｅｊａｎｅ.☆*.✿
(@maxiejane) reported
@carleton_alan @santanderukhelp @santanderuk Hope you have had your issues resolved, they finally saw sense and unblocked my account! 🙌
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✿.*☆.Ｍａｘｉｅｊａｎｅ.☆*.✿
(@maxiejane) reported
@santanderukhelp Apparently sending photo id is not sufficient and I have to attend in person. I am disgusted with the customer service @santanderuk provides. I have been with you for 35 years and this is how one gets treated!!!
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✿.*☆.Ｍａｘｉｅｊａｎｅ.☆*.✿
(@maxiejane) reported
Credit where credit is due. @santanderuk have unblocked my account after a week of frustration and stress. Thank you for resolving the issues. #safisfied #greatoutcome #happyclient
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🏴 The Lonely Ranger 🏴
(@Chris_Daniels21) reported
@santanderuk Excellent customer service today. I lost my debit card somewhere in the house and in a flap I called your helpline. The operator couldn't have been any more professional and sorted my calamity out without fuss. Thank you so much #Goodbank #GoodCustomerService
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joe
(@joe_clapton) reported
.@santanderuk someone has set up an account in my name anychance u could actually help me sort it out
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Hayley Hughes
(@HayleyH44573874) reported
@santanderuk @santanderukhelp you need to be made aware how shocking your solicitors enact are. They are delaying us from completing and causing so much stress. Your own solicitors. Why can’t we get another extension before we lose everything. Please help