Santander

Is Santander down in Newcastle under Lyme, Staffordshire, England?

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Santander UK plc is a British bank, wholly owned by the Spanish Santander Group. Santander offers current accounts, savings, investments, loans, credit cards and other financial products.

Problems in the last 24 hours in Newcastle under Lyme, England

The chart below shows the number of Santander reports we have received in the last 24 hours from users in Newcastle under Lyme and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Santander Outage Chart in Newcastle under Lyme, Staffordshire, England 01/18/2026 16:45

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Most Reported Problems

The following are the most recent problems reported by Santander users through our website.

  1. Mobile App (57%)

    Mobile App (57%)

  2. Login (16%)

    Login (16%)

  3. Website (14%)

    Website (14%)

  4. Transactions (10%)

    Transactions (10%)

  5. Withdrawals (4%)

    Withdrawals (4%)

Community Discussion

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Santander Issues Reports Near Newcastle under Lyme, England

Latest outage, problems and issue reports in Newcastle under Lyme and nearby locations:

  • red6661999 NHS HCSW MARK WEST (@red6661999) reported from Stoke-on-Trent, England

    @NHUB40 I paid for the full amount with my debit card so I thought I had some protection but apparently I don't meet the criteria for a card dispute. so even @santanderuk can't help

  • dazholdcroft1 Daz (Oaky) Holdcroft (@dazholdcroft1) reported from Stoke-on-Trent, England

    The Mrs 1 hour and 10 minutes on hold to @santanderuk can’t wait till it’s time to change mortgage I bet they answer first time then shocking service

  • red6661999 NHS HCSW MARK WEST (@red6661999) reported from Stoke-on-Trent, England

    @NHUB40 @santanderuk Thanks for your help. I don't think it's going to be a quick fix. I don't know how these people sleep at night. They knew my circumstances with my work and my children and still sold me an unroadworthy car.

Santander Issues Reports

Latest outage, problems and issue reports in social media:

  • deanmarcjacobs Dean Jacobs (@deanmarcjacobs) reported

    @santanderuk urgently need to speak to mortgage team about a payment error - on hold yesterday for 2 hours, today for 1 hour so far. Is 0800 783 9738 correct?

  • davoloid Dave T-W (@davoloid) reported

    @TfL the @santanderuk Cycle hire system is borked at the moment. Wouldn't release bikes the other day to my key, login system struggling this morning and indicated I'd been charged anyway. Today took 2 goes to unlock both times. Now website just showing internal server errors.

  • neilvickery74 Neil Vickery (@neilvickery74) reported

    @santanderuk @VictoriaScone Wouldn’t have anything to do with them service is appalling . Don’t care about there customers only interested in there money

  • AndrewTP94 Andrew Pearson (@AndrewTP94) reported

    @santanderuk I've confirmed to you over the phone that transactions in Amsterdam are genuine and you're continuing to block me from withdrawing money from my account. I need to pay for my hostel this evening!

  • Webbo2306 Webbo (@Webbo2306) reported

    Just tried putting some cash in a @santanderuk cashpoint. It counted my money and asked if I wanted a receipt, I pressed yes and it said service unavailable and gave me money back. I tried machine next to it and same thing happened, only this time it's kept £50 of my cash 🤬🤬🤬

  • BaseStation_lDN BaseStation (@BaseStation_lDN) reported

    @santanderuk - 45 mins waiting in call queue and still no progress, in addition registration for online account doesn't work. People are desperate for mortgage help

  • IVFBabyOnBoard K 🐶🧒🏻👼🏻👧🏻👼🏻👼🏻👶🏻 (@IVFBabyOnBoard) reported

    Hi @santanderuk what is the earliest I can re-fix my mortgage if it’s current rate expires Feb 2023?

  • ChrisFittock Chris Fittock (@ChrisFittock) reported

    The Columbo mac ain't cutting it. T-shirt bought at a gig. Damaged. @aoarena only facilitate payment. @bsimerch won't help, know who CAN, but won't SAY who. @santanderuk won't help either. Somewhere is my money. But I don't know WHERE. The Columbo mac ain't cutting it.

  • designs22u Shelley Knowles (@designs22u) reported

    @santanderuk put me on hold for 58 minutes then hang up on me? Get me a new bank quick, too many problems with you.

  • iam7cool Matthew Russell (@iam7cool) reported

    I couldn't make this **** up So I've spent 30mins in a queue at @santanderuk for them to tell me they can't do anything other than phone the number I did and also sit in the at least 45min queue before we can start to sort my problem out. What ********