Is Santander down in Newcastle under Lyme, Staffordshire, England?
Some problems detected
Users are reporting problems related to: mobile app, login and website.
Santander UK plc is a British bank, wholly owned by the Spanish Santander Group. Santander offers current accounts, savings, investments, loans, credit cards and other financial products.
Full Outage Map
TransactionsProblems in the last 24 hours in Newcastle under Lyme, England
The chart below shows the number of Santander reports we have received in the last 24 hours from users in Newcastle under Lyme and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
December 10: Problems at Santander
Santander is having issues since 03:00 PM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Santander users through our website.
-
Mobile App (45%)
-
Login (25%)
-
Website (15%)
-
Transactions (10%)
-
Withdrawals (5%)
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Santander Issues Reports Near Newcastle under Lyme, England
Latest outage, problems and issue reports in Newcastle under Lyme and nearby locations:
-
NHS HCSW MARK WEST
(@red6661999) reported
from
Stoke-on-Trent, England
@NHUB40 I paid for the full amount with my debit card so I thought I had some protection but apparently I don't meet the criteria for a card dispute. so even @santanderuk can't help
-
NHS HCSW MARK WEST
(@red6661999) reported
from
Stoke-on-Trent, England
@NHUB40 @santanderuk Thanks for your help. I don't think it's going to be a quick fix. I don't know how these people sleep at night. They knew my circumstances with my work and my children and still sold me an unroadworthy car.
-
Daz (Oaky) Holdcroft
(@dazholdcroft1) reported
from
Stoke-on-Trent, England
The Mrs 1 hour and 10 minutes on hold to @santanderuk can’t wait till it’s time to change mortgage I bet they answer first time then shocking service
Santander Issues Reports
Latest outage, problems and issue reports in social media:
-
Janet Payne
(@JanetPayne15) reported
Praise where it's due... fabulous chap called Barry in the Complaints Department @santanderuk sorted out my ranting exasperation with 100% exemplary customer service. Make him head of the Bank of England to take care of the **** show of shoddy service & disappearing branches!
-
Jodie whitehead
(@Tamchlo) reported
@santanderuk u advertise 2 help put astop 2scammers but my account got hacked &even though it was from a very dodgy site udidn’t pick up on it!!! I’m on the phone now trying 2sort it currently waiting to speak to a 3rd person I have been trying 2 sort it 4 nearly an hour now 😡
-
Jodie whitehead
(@Tamchlo) reported
@santanderuk u advertise 2 help put astop 2scammers but my account got hacked &even though it was from a very dodgy site udidn’t pick up on it!!! I’m on the phone now trying 2sort it currently waiting to speak to a 4th person I have been trying 2 sort it 4 nearly an hour now 😡
-
Petri Dish
(@Duke_of_Pork) reported
@sen_j59 @santanderuk I find @santanderuk awful. I have a terrible on-going problem with them and cannot see a way our of it.
-
JAGO
(@JAGO07669474) reported
@Tamchlo @santanderuk I’ve Had this same Experience and all I got from the support was an automatic response it was lizzyroselinda_Hack_004 on Instagram Who helped me Resolved it….
-
JR
(@James2022R) reported
@santanderuk This is rich coming from Santander who support fraud, by refusing to address or respond to attempted fraud, and stating that the Fraud Act definition of "fraud" is wrong
-
Kathy Martin
(@KathyMartin001) reported
@sen_j59 @santanderuk Santander are notorious for their crap customer service.
-
ga.brown2203@gmail.c
(@g30rg3_br0wn) reported
@santanderuk 3 Weeks since you closed one of my accounts in error causing £1000 to go missing. I was told it would be sorted by the 24th October and now told today that there can't be a timescale put on when I will get my money back despite the fact I have rent due out tomorrow!
-
miss
(@miss_AMEENARH) reported
@Tamchlo @santanderuk My business account was hacked and disabled too. Appeal never worked, I uploaded my ID cards, my photos, and gave them my mobile numbers, I got no response from support, not until someone referred me to @malcomm_55 on Twitter who helped reactivate my account
-
Rob McEwen
(@Rob179m) reported
I thought opening a savings account was pretty simple and fast but @santanderuk really are slow. I applied on the 15/10/22 with an email I’ll be contacted in 3 working days. I did get that email saying there was a delay….I’m still waiting for an account 🙄