Santander

Is Santander down in Newcastle under Lyme, Staffordshire, England?

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Santander UK plc is a British bank, wholly owned by the Spanish Santander Group. Santander offers current accounts, savings, investments, loans, credit cards and other financial products.

Problems in the last 24 hours in Newcastle under Lyme, England

The chart below shows the number of Santander reports we have received in the last 24 hours from users in Newcastle under Lyme and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Santander Outage Chart in Newcastle under Lyme, Staffordshire, England 01/17/2026 06:25

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Most Reported Problems

The following are the most recent problems reported by Santander users through our website.

  1. Mobile App (56%)

    Mobile App (56%)

  2. Login (16%)

    Login (16%)

  3. Website (14%)

    Website (14%)

  4. Transactions (10%)

    Transactions (10%)

  5. Withdrawals (4%)

    Withdrawals (4%)

Community Discussion

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Santander Issues Reports Near Newcastle under Lyme, England

Latest outage, problems and issue reports in Newcastle under Lyme and nearby locations:

  • dazholdcroft1 Daz (Oaky) Holdcroft (@dazholdcroft1) reported from Stoke-on-Trent, England

    The Mrs 1 hour and 10 minutes on hold to @santanderuk can’t wait till it’s time to change mortgage I bet they answer first time then shocking service

  • red6661999 NHS HCSW MARK WEST (@red6661999) reported from Stoke-on-Trent, England

    @NHUB40 @santanderuk Thanks for your help. I don't think it's going to be a quick fix. I don't know how these people sleep at night. They knew my circumstances with my work and my children and still sold me an unroadworthy car.

  • red6661999 NHS HCSW MARK WEST (@red6661999) reported from Stoke-on-Trent, England

    @NHUB40 I paid for the full amount with my debit card so I thought I had some protection but apparently I don't meet the criteria for a card dispute. so even @santanderuk can't help

Santander Issues Reports

Latest outage, problems and issue reports in social media:

  • JenJacks3 Jenny Jacks (@JenJacks3) reported

    @santanderuk Hello. I need to contact you but can't use the phone. Your online bot chat can't help. Have you got an email address?

  • iamlozmaris Lauren Maris (@iamlozmaris) reported

    @santanderuk your fraud department have cancelled my card but I can’t get through to anyone on the phone to reactivate it. I have no access to my money!!!!! How can I contact you?

  • Mikey105uk Mikey 🇪🇺 (@Mikey105uk) reported

    @santanderuk why on earth when trying to "Pay existing payee" on a laptop, does your website from a normal grown up looking one, to one that looks like it's designed for 3 year olds?

  • WOOLFIRE420 WOOLFIRE (@WOOLFIRE420) reported

    @BankofScotland consider yourselves a customer down. Tried to phone to be left on hold forever so I'll drive in today and close my account and set up wit @santanderuk .... atlest they answer phones and value customers... 🖕🖕🖕

  • PAULMONK MONK (@PAULMONK) reported

    @MartinSLewis looks like @santanderuk have bottled it and the £40 Amazon voucher mentioned in your newsletter has been pulled early. Make sure your website stops sending them trade!

  • AdvocateChar Charlotte Jane (@AdvocateChar) reported

    Ah the joys of Xmas shopping. OH tried to draw out over £150 from @santanderuk cashpoint using a @Barclaycard the transaction went through, no money came out. Have been trying 3 days now to get this sorted so we can get the money we’re owed. Quick to take it slow to hand back.

  • JulianHeathPhot Julian Heath (@JulianHeathPhot) reported

    @santanderuk @santanderukhelp Santander local banks no longer accept foreign cheques; these now have to be sent to their FCD team in Merseyside, thus absolving themselves of any responsibility & costs should a cheque go missing which mine has! Thanks a bunch #Santander #Service?

  • stephaniewood25 Stephanie wood 🖤 (@stephaniewood25) reported

    @santanderuk is there a issue with the online banking?

  • _deborah_kerr Deborah (@_deborah_kerr) reported

    @santanderukhelp I have tried using different devices and swapping between WI-FI and 4G I either keep being put in a loop of the same pages or an error messages I already have high anxiety @santanderuk

  • grantmelton1 Gman (@grantmelton1) reported

    @santanderuk Maybe you can let him know how bad your contact service is ! It’s taken me 2 days !!!