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Santander

Santander down? Current status and problems in Newcastle under Lyme, Staffordshire, England

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Santander UK plc is a British bank, wholly owned by the Spanish Santander Group. Santander offers current accounts, savings, investments, loans, credit cards and other financial products.

Full Outage Map

Problems in the last 24 hours in Newcastle under Lyme, England

The chart below shows the number of Santander reports we have received in the last 24 hours from users in Newcastle under Lyme, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

At the moment, we haven't detected any problems at Santander. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Santander users through our website.

  • 39% Mobile App (39%)
  • 26% Website (26%)
  • 17% Transactions (17%)
  • 11% Login (11%)
  • 6% Transfer (6%)
  • 2% Withdrawals (2%)

Live Outage Map Near Newcastle under Lyme, England

The most recent Santander outage reports came from the following cities: Crewe, and Stoke-on-Trent.

CityProblem TypeReport Time
Crewe Transfer 23 days ago
Stoke-on-Trent Website 29 days ago
Stoke-on-Trent Withdrawals 2 years ago
Market Drayton Transactions 2 years ago
Crewe Mobile App 2 years ago
Market Drayton Login 2 years ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Santander Issues Reports Near Newcastle under Lyme, England

Latest outage, problems and issue reports in Newcastle under Lyme and nearby locations:

  • red6661999
    NHS HCSW MARK WEST (@red6661999) reported from Stoke-on-Trent, England

    @NHUB40 @santanderuk Thanks for your help. I don't think it's going to be a quick fix. I don't know how these people sleep at night. They knew my circumstances with my work and my children and still sold me an unroadworthy car.

  • red6661999
    NHS HCSW MARK WEST (@red6661999) reported from Stoke-on-Trent, England

    @NHUB40 I paid for the full amount with my debit card so I thought I had some protection but apparently I don't meet the criteria for a card dispute. so even @santanderuk can't help

Santander Issues Reports

Latest outage, problems and issue reports in social media:

  • littleandooo
    clowwwweeee🌼 (@littleandooo) reported

    @santanderuk I have rang 3 times now on the last 12 hours... no answer at any point! This is shocking service when there is potential fraudulent activity on my account.

  • WOOLFIRE420
    WOOLFIRE (@WOOLFIRE420) reported

    @BankofScotland consider yourselves a customer down. Tried to phone to be left on hold forever so I'll drive in today and close my account and set up wit @santanderuk .... atlest they answer phones and value customers... 🖕🖕🖕

  • uk08462
    Simon Hird (@uk08462) reported

    @santanderuk all your branches are shutting down but you don’t answer your phones and your “chat” function is a bot. You’re providing Zero service to your customers

  • wadethinksagain
    wadesthinkinghard (@wadethinksagain) reported

    so, @santanderuk, even though "you're sorry to keep me waiting" every fifteen seconds, I've been holding on for over 35 (thiry-five!) minutes, and counting. Hmmm. Not sorry enough to employ more staff to help customers? I'm only glad you don't tell me "you're important to us"

  • Fred_john_son
    Fred (@Fred_john_son) reported

    @simon170528 @santanderuk Seriously all this ******* moaning on twitter does **** all, just stop ******* paying. Make a ******* stand

  • stephaniewood25
    Stephanie wood 🖤 (@stephaniewood25) reported

    @santanderuk is there a issue with the online banking?

  • BuyersReport
    Buyers Report (@BuyersReport) reported

    Appalled that I had to wait 37 mins on the phone to @santanderuk just to get the account and sort code I need to make a payment into my credit card. This information should be available on the website. I did not want to use a debit card to make the payment. Pretty poor show.

  • BennyBongoP3fan
    Benny Bongo (@BennyBongoP3fan) reported

    @mmhpi @MartinSLewis Why don't you report on banks blocking vulnerable customers accounts and their access to their money that they badly need, causing them great stress. Banks such as @santanderuk

  • 2nd_ellllectric
    Unknown wonderer (@2nd_ellllectric) reported

    @santanderuk do you know how infuriating your UX is for mortgage-only holder log in detail recovery? I don't have a special pin in my head, nor the user ID is recoverable via the mortgage account number. Why I have to wait 4-6 days for 2 letters in 2021? Utter ridiculousness!

  • 31jjt
    Jack | (@31jjt) reported

    @santanderukhelp Credit card in security checks. AGAIN. Second time in a 6 days! Honestly, the WORST service I have ever encountered. Yet again without my card until your security decide to allow me to use it. Appalling @santanderuk