Santander

Is Santander down in Newcastle under Lyme, Staffordshire, England?

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Santander UK plc is a British bank, wholly owned by the Spanish Santander Group. Santander offers current accounts, savings, investments, loans, credit cards and other financial products.

Problems in the last 24 hours in Newcastle under Lyme, England

The chart below shows the number of Santander reports we have received in the last 24 hours from users in Newcastle under Lyme and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Santander Outage Chart in Newcastle under Lyme, Staffordshire, England 12/01/2025 13:30

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Most Reported Problems

The following are the most recent problems reported by Santander users through our website.

  1. Mobile App (53%)

    Mobile App (53%)

  2. Website (18%)

    Website (18%)

  3. Login (18%)

    Login (18%)

  4. Transactions (6%)

    Transactions (6%)

  5. Withdrawals (6%)

    Withdrawals (6%)

Community Discussion

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Santander Issues Reports Near Newcastle under Lyme, England

Latest outage, problems and issue reports in Newcastle under Lyme and nearby locations:

  • red6661999 NHS HCSW MARK WEST (@red6661999) reported from Stoke-on-Trent, England

    @NHUB40 @santanderuk Thanks for your help. I don't think it's going to be a quick fix. I don't know how these people sleep at night. They knew my circumstances with my work and my children and still sold me an unroadworthy car.

  • dazholdcroft1 Daz (Oaky) Holdcroft (@dazholdcroft1) reported from Stoke-on-Trent, England

    The Mrs 1 hour and 10 minutes on hold to @santanderuk can’t wait till it’s time to change mortgage I bet they answer first time then shocking service

  • red6661999 NHS HCSW MARK WEST (@red6661999) reported from Stoke-on-Trent, England

    @NHUB40 I paid for the full amount with my debit card so I thought I had some protection but apparently I don't meet the criteria for a card dispute. so even @santanderuk can't help

Santander Issues Reports

Latest outage, problems and issue reports in social media:

  • joe_clapton joe (@joe_clapton) reported

    .@santanderuk someone has set up an account in my name anychance u could actually help me sort it out

  • NelsonSteve07 Nelse Steve (@NelsonSteve07) reported

    @santanderuk It's probably gone up and down several times since in the time it takes your customer service reps to answer the phone......

  • DeanCharlson Dean (@DeanCharlson) reported

    @MartinSLewis I am buying a £50k car but feel @santanderuk are putting me at risk with there cash Transfer operation as they’re telling me to transfer call over consecutive days instead of one large payment when I am in the garage premises. Can you help with a solution?

  • maxiejane ✿.*☆.Maxiejane.☆*.✿ (@maxiejane) reported

    @carleton_alan @santanderukhelp @santanderuk Hope you have had your issues resolved, they finally saw sense and unblocked my account! 🙌

  • maxiejane ✿.*☆.Maxiejane.☆*.✿ (@maxiejane) reported

    Credit where credit is due. @santanderuk have unblocked my account after a week of frustration and stress. Thank you for resolving the issues. #safisfied #greatoutcome #happyclient

  • iluvbatfink ER but not the Queen (@iluvbatfink) reported

    @santanderuk Mother's mobile banking app won't work - tried unstalling but now won't reinstall. Online banking won't work unless she verifies using the app...which isn't working! Help please!

  • ashdc4_ Hov (@ashdc4_) reported

    I spent 2 hours on the phone & didn’t get my problem sorted or even gain an understanding of what it was. You’re a joke @santanderuk

  • Postgate Diane Hellyer (@Postgate) reported from Horsham, England

    Dear @santanderuk, Closing at 12.30 on Friday is not customer service! Not opening until 10 am on Monday isn't enough. I was outside your door, just now, ready to pay a BIG bill. No, l don't bank online, l like to talk to people. But you don't want to chat! #notcustomerservice

  • HayleyH44573874 Hayley Hughes (@HayleyH44573874) reported

    @santanderuk @santanderukhelp you need to be made aware how shocking your solicitors enact are. They are delaying us from completing and causing so much stress. Your own solicitors. Why can’t we get another extension before we lose everything. Please help

  • prateek_4552 Prateek Gupta (@prateek_4552) reported

    @santanderuk @santanderukhelp been on the phone for over an hour, and still waiting… No access to mobile and internet banking, because Santander thinks there’s a security issue, apparently now it’s my responsibility to get it sorted in my own time. Wow!