Is Santander down in Newcastle under Lyme, Staffordshire, England?

Santander UK plc is a British bank, wholly owned by the Spanish Santander Group. Santander offers current accounts, savings, investments, loans, credit cards and other financial products.

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Full Outage Map

Problems in the last 24 hours in Newcastle under Lyme, England

The chart below shows the number of Santander reports we have received in the last 24 hours from users in Newcastle under Lyme and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

At the moment, we haven't detected any problems at Santander. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Santander users through our website.

1. 

   Mobile App (60%)

2. 

   Login (13%)

3. 

   Website (12%)

4. 

   Transactions (10%)

5. 

   Withdrawals (3%)

6. 

   Transfer (2%)

Community Discussion

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Santander Issues Reports Near Newcastle under Lyme, England

Latest outage, problems and issue reports in Newcastle under Lyme and nearby locations:

• NHS HCSW MARK WEST (@red6661999) reported 14 minutes ago from Stoke-on-Trent, England

  @NHUB40 I paid for the full amount with my debit card so I thought I had some protection but apparently I don't meet the criteria for a card dispute. so even @santanderuk can't help

• Daz (Oaky) Holdcroft (@dazholdcroft1) reported 25 minutes ago from Stoke-on-Trent, England

  The Mrs 1 hour and 10 minutes on hold to @santanderuk can’t wait till it’s time to change mortgage I bet they answer first time then shocking service

• NHS HCSW MARK WEST (@red6661999) reported 31 minutes ago from Stoke-on-Trent, England

  @NHUB40 @santanderuk Thanks for your help. I don't think it's going to be a quick fix. I don't know how these people sleep at night. They knew my circumstances with my work and my children and still sold me an unroadworthy car.

Santander Issues Reports

Latest outage, problems and issue reports in social media:

• Scorpiobsession (@TensaIntensa) reported 5 minutes ago

  @santanderuk Hi, the waiting times are ridiculous. I’ve been on the line for over an hour with no response. I need urgent help. The bot says I need to call and I CANNOT LOG IN thus why I need phone assistance.

• Linda Lovell (@llovell6974) reported 8 minutes ago

  @santanderuk A key payment I made yesterday hasn't gone through yet, and I will incur charges if that is not paid today. Will Santander reimburse me if you haven't fixed the card issues by then?

• Debra Leigh (@Ladyd23Debra) reported 10 minutes ago

  @santanderuk It’s still not working for online payments / not good Santander - terrible service. It needs to be addressed and it seems it’s MasterCard - they should be held accountable for this ! People need their money and for it to work. I rang yesterday I was told to keep trying !!

• KIERAN (@KieranSmith10) reported 11 minutes ago

  @santanderuk service is awful. Been waiting on some promised statements for over a week now. Holding me up buying a house now 🥴

• Natasha Bartlett (@Looneygooner36) reported 12 minutes ago

  @santanderuk Tried to make payments online, did not go through 3 times but the amounts are pending in my account, not available for me to get funds, please fix this ASAP

• keeni (@keeeenii) reported 18 minutes ago

  @santanderuk A customer transferred me money last night, it has left there bank but not come into mine, is that a fault with mine or theres?

• Ioannis Boutaris (@iboutaris) reported 22 minutes ago

  @santanderuk Issue hasnt been resolved. What are you doing about compensating your clients as a result of this outage?

• GTTO 🗳️ (@NSFtwerk) reported 23 minutes ago

  @santanderuk If I block you why do you keep coming back??!

• JohnO (@john_oconnell6) reported 23 minutes ago

  @santanderuk hello, i am trying to link a business master card to a PayPal account, and it says it the card was declined by the issuing bank, is this related to the card issue you have open?

• oldmaninwales (@glanyrafonwales) reported 24 minutes ago

  @santanderuk tweeted yesterday regarding your abysmally inept customer service. Had a follow up email informing me that someone would be in touch. Despite giving you my tel no., still waiting. Couldn't make this up 😡 #appalling