Santander

Is Santander down in Newcastle under Lyme, Staffordshire, England?

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Santander UK plc is a British bank, wholly owned by the Spanish Santander Group. Santander offers current accounts, savings, investments, loans, credit cards and other financial products.

Problems in the last 24 hours in Newcastle under Lyme, England

The chart below shows the number of Santander reports we have received in the last 24 hours from users in Newcastle under Lyme and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Santander Outage Chart in Newcastle under Lyme, Staffordshire, England 12/05/2025 04:05

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Most Reported Problems

The following are the most recent problems reported by Santander users through our website.

  1. Mobile App (53%)

    Mobile App (53%)

  2. Website (18%)

    Website (18%)

  3. Login (18%)

    Login (18%)

  4. Transactions (6%)

    Transactions (6%)

  5. Withdrawals (6%)

    Withdrawals (6%)

Community Discussion

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Santander Issues Reports Near Newcastle under Lyme, England

Latest outage, problems and issue reports in Newcastle under Lyme and nearby locations:

  • red6661999 NHS HCSW MARK WEST (@red6661999) reported from Stoke-on-Trent, England

    @NHUB40 I paid for the full amount with my debit card so I thought I had some protection but apparently I don't meet the criteria for a card dispute. so even @santanderuk can't help

  • red6661999 NHS HCSW MARK WEST (@red6661999) reported from Stoke-on-Trent, England

    @NHUB40 @santanderuk Thanks for your help. I don't think it's going to be a quick fix. I don't know how these people sleep at night. They knew my circumstances with my work and my children and still sold me an unroadworthy car.

  • dazholdcroft1 Daz (Oaky) Holdcroft (@dazholdcroft1) reported from Stoke-on-Trent, England

    The Mrs 1 hour and 10 minutes on hold to @santanderuk can’t wait till it’s time to change mortgage I bet they answer first time then shocking service

Santander Issues Reports

Latest outage, problems and issue reports in social media:

  • bigtallbird Vicky Parsons 🌻 (@bigtallbird) reported

    Thanks @santanderuk, can’t get cash out of machine for taxi home from work, can’t buy anything to get cash back. Can’t use card on minibus service app either. I don’t have any other bank cards. It’s been on the news all day, how is it not fixed yet? #SantanderFail #SortItOut

  • Mydaboom Mydaboom (@Mydaboom) reported

    @santanderuk 6pm. Needs to be until at least 10pm to sort everyone's problems... Unacceptable

  • Georgie041271 Gina (@Georgie041271) reported

    @santanderuk is the technical error affecting people's balances? I just tried to log in and could only see my balance but none of my transaction to see I was 238 overdrawn. I dont even have a overdraft? I wasn't overdrawn yesterday before this happened What's going on?

  • GEORGESDOGGYDA2 GEORGESDOGGYDAYCARE (@GEORGESDOGGYDA2) reported

    Well cheers @santanderuk @santanderuk You're mighty quick to charge for our business account but having not been able to access it all day has caused us huge inconvenience. Will you be compensating people and businesses for this utter sh*t show today please?

  • ThoughtBalanced Balanced Thought (@ThoughtBalanced) reported

    @santanderuk I'm not able to pay for things online - do others have this same issue in addition to what Santander have advised on?

  • ConwayKieran2 Kieran Conway (@ConwayKieran2) reported

    @KayleighHassall @santanderuk Fair enough, but in all fairness, we are the customer and if they f*ck something up this bad, we have a right to be pissed.

  • leontiahogan Lady Leontia (@leontiahogan) reported

    @santanderuk Card declined, banking online = technical issues! Phoneslines cutting you off after keeping you on loop! Apple Pay down! No information since 14:55 not good customer care @santander 🤨

  • Lwright682Leigh leigh wright (@Lwright682Leigh) reported

    @santanderuk When is it going to be fixed I need to access my money that has been transferred

  • GorstVicky Vicky Gorst (@GorstVicky) reported

    @santanderuk Had no problem with debit/credit card but can't get onto app! Is the issue only affecting some customers?

  • juliatx Julia Txx (@juliatx) reported

    @santanderuk feeling for the person responsible for the latest maintenance update - clearly something went terribly wrong 😳 #Santander #down