Santander

Is Santander down in Newcastle under Lyme, Staffordshire, England?

No problems detected

If you are having issues, please submit a report below.

Santander UK plc is a British bank, wholly owned by the Spanish Santander Group. Santander offers current accounts, savings, investments, loans, credit cards and other financial products.

Problems in the last 24 hours in Newcastle under Lyme, England

The chart below shows the number of Santander reports we have received in the last 24 hours from users in Newcastle under Lyme and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Santander Outage Chart in Newcastle under Lyme, Staffordshire, England 12/02/2025 11:15

At the moment, we haven't detected any problems at Santander. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Santander users through our website.

  1. Mobile App (53%)

    Mobile App (53%)

  2. Website (18%)

    Website (18%)

  3. Login (18%)

    Login (18%)

  4. Transactions (6%)

    Transactions (6%)

  5. Withdrawals (6%)

    Withdrawals (6%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Santander Issues Reports Near Newcastle under Lyme, England

Latest outage, problems and issue reports in Newcastle under Lyme and nearby locations:

  • red6661999 NHS HCSW MARK WEST (@red6661999) reported from Stoke-on-Trent, England

    @NHUB40 I paid for the full amount with my debit card so I thought I had some protection but apparently I don't meet the criteria for a card dispute. so even @santanderuk can't help

  • red6661999 NHS HCSW MARK WEST (@red6661999) reported from Stoke-on-Trent, England

    @NHUB40 @santanderuk Thanks for your help. I don't think it's going to be a quick fix. I don't know how these people sleep at night. They knew my circumstances with my work and my children and still sold me an unroadworthy car.

Santander Issues Reports

Latest outage, problems and issue reports in social media:

  • IgorKhymky SENO (@IgorKhymky) reported

    Has @santanderuk switched over to mobile app? New debit master card is not accepted. Online banking has lost messaging, meaning no help with chat.

  • najmab Najma (@najmab) reported

    @santanderuk erm is anyone actually there? Another 3hrs of hold today trying to get my account access reinstated….

  • MiaChittenden Mia Chittenden (@MiaChittenden) reported

    @MoneySavingExp how do I find out if I applied for a credit card through you? @santanderuk won’t give me the £40 @amazon voucher!! Help 🙏

  • Cm2lm AndrewJamesFilms (@Cm2lm) reported

    The customer service person on the phone (after about an hour of calls) couldn’t help me they said they didn’t know what to do. I’ve been with Barclays all my life. Maybe it’s time to change. I wonder if @santanderuk would like my business.

  • anniwarner anni garrod-bell (@anniwarner) reported

    @santanderuk Why do you lie to your customers and upset them you've got no decent customer service I'm appalled at my treatment

  • _mayy_h _mayy_h (@_mayy_h) reported

    @santanderuk is you app down it keeps saying server not responding all day. Thanks

  • elly_gov elly (@elly_gov) reported

    @santanderuk you need to sort out you customer service waiting times been waiting over 55 minutes to speak with someone @thisismoney .

  • ellie_may15 elaine murphy (@ellie_may15) reported

    @santanderuk how nice you have a new CEO… do u think he wud be interested in a customer waiting 6 working days for a call back from the mortgage dept?u say u want to help people.. absolute rubbish.. u want profit and that’s all u r interested in.. disgusting behaviour from S’der

  • andrewjhunter Andrew Hunter (@andrewjhunter) reported

    @santanderuk I found the debit card of one of your customers. I tried to call to let you know (do the right thing you know) and your phone lines make me hold for 10mins to try and fail to report the card. Thank God I don’t bank with you myself! Awful service

  • catheri36274546 catherine (@catheri36274546) reported

    @santanderuk Mine haven't been restored, please can someone help me.