Santander

Is Santander down in Newcastle under Lyme, Staffordshire, England?

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Santander UK plc is a British bank, wholly owned by the Spanish Santander Group. Santander offers current accounts, savings, investments, loans, credit cards and other financial products.

Problems in the last 24 hours in Newcastle under Lyme, England

The chart below shows the number of Santander reports we have received in the last 24 hours from users in Newcastle under Lyme and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Santander Outage Chart in Newcastle under Lyme, Staffordshire, England 01/13/2026 08:35

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Most Reported Problems

The following are the most recent problems reported by Santander users through our website.

  1. Mobile App (56%)

    Mobile App (56%)

  2. Login (16%)

    Login (16%)

  3. Website (14%)

    Website (14%)

  4. Transactions (10%)

    Transactions (10%)

  5. Withdrawals (4%)

    Withdrawals (4%)

Community Discussion

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Santander Issues Reports Near Newcastle under Lyme, England

Latest outage, problems and issue reports in Newcastle under Lyme and nearby locations:

  • red6661999 NHS HCSW MARK WEST (@red6661999) reported from Stoke-on-Trent, England

    @NHUB40 @santanderuk Thanks for your help. I don't think it's going to be a quick fix. I don't know how these people sleep at night. They knew my circumstances with my work and my children and still sold me an unroadworthy car.

  • red6661999 NHS HCSW MARK WEST (@red6661999) reported from Stoke-on-Trent, England

    @NHUB40 I paid for the full amount with my debit card so I thought I had some protection but apparently I don't meet the criteria for a card dispute. so even @santanderuk can't help

  • dazholdcroft1 Daz (Oaky) Holdcroft (@dazholdcroft1) reported from Stoke-on-Trent, England

    The Mrs 1 hour and 10 minutes on hold to @santanderuk can’t wait till it’s time to change mortgage I bet they answer first time then shocking service

Santander Issues Reports

Latest outage, problems and issue reports in social media:

  • agitatedduck Gillian Snape 🇪🇺🌻 (@agitatedduck) reported

    @santanderuk just to say the counter staff at the Leeds branch were wonderful today. I was there to close an account and it took a while so I could observe the kindness and patience every customer was given.

  • LondonLisa89 🍾LondonLisa🥂 (@LondonLisa89) reported

    @santanderuk please explain why you seem to think it’s ok to block my card and when I’ve called up just now you say you can’t unblock it until 8am UK time WHILE IM IN MEXICO 6 HOURS BEHIND!! Leaving me without ANY MONEY FROM MY ACCOUNT!!??

  • Zoe_Skivington Zoe Skivington (@Zoe_Skivington) reported

    @santanderuk I think you seriously need to look at your accessibility in relation to your support services. Your chat bot is horrendous. Where’s the email option for support like any other company! 😡

  • elgoldave dave (@elgoldave) reported

    @ImOliverWright @santanderuk Try working with them when elderly or disabled Ollie or little computer ability or indeed access. Closing branch in St Andrews (university accounts - madness) was such banter.

  • LeighBristow Leigh Bristow (+_+) (@LeighBristow) reported from Gravesend, England

    @santanderuk what would be the reason for online payments using Santander MasterCard Debit card not going being able to completed, yet can use visa and amex. Having so many problems since MasterCard Debit

  • DaliahPietersen Daliah Pietersen (@DaliahPietersen) reported

    @santanderuk Your Boosts may be useful but not when one has to log into their mobile banking then again into Boosts. It's a real pain while trying to pay at the cashier's or self service holding up other people behind. Why can't it be an app on its own?

  • wil53907337 Jane Wilson (@wil53907337) reported

    @santanderuk Don’t you mean be destitute we keep your money share your data with criminals excluding customers from accounts & money close and block accounts as conspiracy well done enjoy carry on supplies on data to criminals

  • lpimages_luke Lukey P (@lpimages_luke) reported

    @santanderuk You have notified my you are closing my business account without giving any reason, when I called and requested to keep ot open until the new financial year (as I have invoices pending) The op just repeated the date it will be closed! Awful customer service!

  • Looneygooner36 Natasha Bartlett (@Looneygooner36) reported

    @santanderuk any issue with the mobile app?

  • MrsReidteaches Kerrie Reid (@MrsReidteaches) reported

    @santanderuk words can not epress how angry I am with your service. How dare you c**k up and hold my money hostage. I am livid.