Is Santander down in Newcastle under Lyme, Staffordshire, England?
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Santander UK plc is a British bank, wholly owned by the Spanish Santander Group. Santander offers current accounts, savings, investments, loans, credit cards and other financial products.
Full Outage Map
TransactionsProblems in the last 24 hours in Newcastle under Lyme, England
The chart below shows the number of Santander reports we have received in the last 24 hours from users in Newcastle under Lyme and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by Santander users through our website.
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Mobile App (56%)
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Website (19%)
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Login (19%)
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Transactions (6%)
Community Discussion
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Santander Issues Reports Near Newcastle under Lyme, England
Latest outage, problems and issue reports in Newcastle under Lyme and nearby locations:
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Daz (Oaky) Holdcroft
(@dazholdcroft1) reported
from
Stoke-on-Trent, England
The Mrs 1 hour and 10 minutes on hold to @santanderuk can’t wait till it’s time to change mortgage I bet they answer first time then shocking service
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NHS HCSW MARK WEST
(@red6661999) reported
from
Stoke-on-Trent, England
@NHUB40 @santanderuk Thanks for your help. I don't think it's going to be a quick fix. I don't know how these people sleep at night. They knew my circumstances with my work and my children and still sold me an unroadworthy car.
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NHS HCSW MARK WEST
(@red6661999) reported
from
Stoke-on-Trent, England
@NHUB40 I paid for the full amount with my debit card so I thought I had some protection but apparently I don't meet the criteria for a card dispute. so even @santanderuk can't help
Santander Issues Reports
Latest outage, problems and issue reports in social media:
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Adrienne Levison
(@adriennelevison) reported
@santanderuk The most appalling and disgraceful customer service. The wait time to speak to a human being is disgusting and when you do eventually speak to someone they are rude and then put the phone down on you!
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Cat Baylis
(@CattyCurran) reported
@santanderuk my nearly 70 year old has lost her bank card, nobody answering emergency number and she doesn’t have online banking. Can someone help ASAP please.
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Samz
(@delorous40) reported
@santanderuk why is it that a payment is still pending 2 weeks down the line from my account is this even allowed @santanderuk
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Remi Gberbo
(@RemGb) reported
@santanderukhelp @santanderuk @bancosantander this situation is now getting desperate! I have not been offered any help in resolving matters…account frozen, payment of my money not made. left on hold forever and given no real resolution…what do you want me to do?
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Bradley
(@BRADSTERRRRR) reported
@santanderuk what an awful bank been a customer for years and lately been awful
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Sheriff Steele/Dark Meltzer
(@_Dark_justice_) reported
Instead of the @santanderuk "help"line's annoying "sorry to keep you waiting" voice over & over again, how about you answer? Card on hold for some reason & I'm stuck at a motorway services with no way to pay for food or fuel 🤬
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Andrew N
(@Andrewn68) reported
@santanderuk @santanderuk got to love Santander Bank..call to make sure a payment online can be made...yeap no problem, make payment....account gets locked...fraud team dont answer...get told to log on to account that is locked. vicious circle of inept security
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Sally
(@SallyJericho18) reported
So @bancosantander @santanderukhelp @santanderuk I have spent 6 hours hanging on waiting for Toni, Jim, Andrew, Steven Warnock, Caroline, Ryan and Bradley to answer the phone. All of them have promised someone would phone me back or send me an email. Bradley just cut me off. WTF
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RA
(@CryptosRenegade) reported
Was on hold with @santanderuk for over 40 mins getting transferred from department to department. Very poor customer service
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Beth☆ベス
(@ThatBethWoman) reported
So @santanderuk told me in branch this morning that they had no idea why my card was broken but they'd issue a second one to my account so that I can continue to use Google pay because I desperately need it. Got a message and email at 23:10, my Google pay and card are cancelled.