Is Santander down in Newcastle under Lyme, Staffordshire, England?
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Santander UK plc is a British bank, wholly owned by the Spanish Santander Group. Santander offers current accounts, savings, investments, loans, credit cards and other financial products.
Full Outage Map
TransactionsProblems in the last 24 hours in Newcastle under Lyme, England
The chart below shows the number of Santander reports we have received in the last 24 hours from users in Newcastle under Lyme and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by Santander users through our website.
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Mobile App (57%)
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Login (18%)
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Website (12%)
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Transactions (8%)
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Withdrawals (4%)
Community Discussion
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Santander Issues Reports Near Newcastle under Lyme, England
Latest outage, problems and issue reports in Newcastle under Lyme and nearby locations:
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NHS HCSW MARK WEST
(@red6661999) reported
from
Stoke-on-Trent, England
@NHUB40 I paid for the full amount with my debit card so I thought I had some protection but apparently I don't meet the criteria for a card dispute. so even @santanderuk can't help
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NHS HCSW MARK WEST
(@red6661999) reported
from
Stoke-on-Trent, England
@NHUB40 @santanderuk Thanks for your help. I don't think it's going to be a quick fix. I don't know how these people sleep at night. They knew my circumstances with my work and my children and still sold me an unroadworthy car.
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Daz (Oaky) Holdcroft
(@dazholdcroft1) reported
from
Stoke-on-Trent, England
The Mrs 1 hour and 10 minutes on hold to @santanderuk can’t wait till it’s time to change mortgage I bet they answer first time then shocking service
Santander Issues Reports
Latest outage, problems and issue reports in social media:
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Andy
(@Andy40928831) reported
@Barclays Not only have you changed techpack provider to a useless company you have increased access charges around %50 how us that right @NatWestGroup @santanderuk
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Gary Winter
(@HinckleyGaz) reported
@santanderuk Didn’t believe all the hype around the lack of customer service from Santander. However based on recent events I can only assume I was wrong and everyone else was right. The credit card recent acquired will be settled ASAP and cancelled. Awful service.. #neveragain
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Rossy B❄️
(@RossyTweets) reported
@santanderuk my mums card has been fraudulently used and payments are still being taken out! She has been on hold for 30 minutes to be told nobody is around to help on any automated message? More money is being taken and there’s nothing she can do about it? This is disgraceful!
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Snap!Media
(@SnapMediaCo) reported
Memo to @santanderuk - instead of paying millions to Ant and Dec to appear in your TV ads, why not invest in some more customer service staff and keep your current customers happy?
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Miss R
(@MissR_Y5) reported
@santanderuk I’ve been receiving the previous occupier’s bank statements for the last year and writing ‘not known at this address’ and sending back hasn’t worked. Can you help?
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N Bolton
(@NBoltNotts) reported
Why do @santanderuk make it so difficult to overpay your credit card if you're not a current account customer. You cant do it on the app, cant do it on the phone automated system and cant do it online because is says to click on 3 frickin dots that arent there FFS
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Helen Langan
(@helen_langan) reported
@santanderuk Trying to solve an urgent problem and your web site chat is useless, no way to speak to anyone central or at branch, appalling service! People need to be able to speak to humans all issues don’t fit into an AI algorithm. Can someone DM with a contact number thanks.
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transformation peopl
(@4be0f8aaeefe4e1) reported
@santanderuk @santanderukhelp #Santander unbelievably bad customer service and you do nothing.
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nicola
(@GleannIucha) reported
Thinking @santanderuk may as well issue card to my account to any old f***er in the country If someone secures pin code too - happy days Levels of bull presented to cover own ineptitude over security is staggering Wondering if @NatWest_Help would like my money instead
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Cat Davies
(@KittyCointreau) reported
God @santanderuk - can you fix your site so people can pay credit cards again? It's been broken a week now & your phone service is 👎! Then paid from my other banking app & getting text after text saying I need to pay! I've been trying & have! it's like you dont want me to pay!