Is Santander down in Newcastle under Lyme, Staffordshire, England?
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Santander UK plc is a British bank, wholly owned by the Spanish Santander Group. Santander offers current accounts, savings, investments, loans, credit cards and other financial products.
Full Outage Map
TransactionsProblems in the last 24 hours in Newcastle under Lyme, England
The chart below shows the number of Santander reports we have received in the last 24 hours from users in Newcastle under Lyme and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by Santander users through our website.
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Mobile App (58%)
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Login (13%)
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Transactions (12%)
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Website (12%)
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Withdrawals (3%)
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Transfer (2%)
Community Discussion
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Santander Issues Reports Near Newcastle under Lyme, England
Latest outage, problems and issue reports in Newcastle under Lyme and nearby locations:
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Daz (Oaky) Holdcroft
(@dazholdcroft1) reported
from
Stoke-on-Trent, England
The Mrs 1 hour and 10 minutes on hold to @santanderuk can’t wait till it’s time to change mortgage I bet they answer first time then shocking service
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NHS HCSW MARK WEST
(@red6661999) reported
from
Stoke-on-Trent, England
@NHUB40 @santanderuk Thanks for your help. I don't think it's going to be a quick fix. I don't know how these people sleep at night. They knew my circumstances with my work and my children and still sold me an unroadworthy car.
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NHS HCSW MARK WEST
(@red6661999) reported
from
Stoke-on-Trent, England
@NHUB40 I paid for the full amount with my debit card so I thought I had some protection but apparently I don't meet the criteria for a card dispute. so even @santanderuk can't help
Santander Issues Reports
Latest outage, problems and issue reports in social media:
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The Welsh Girl
(@thewelshgirl1) reported
Awful bereavement help from @santanderuk over the phone today for my poor Mum, no concept of what she’s dealing with. Thankfully @HalifaxBank were amazing, understanding & kind #CustomerService #bekind
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Paul Cuming
(@PCuming) reported
@santanderuk tried to use your phone contact service today Monday 21 March at 7.45pm. supposed to be open 8am to 8pm the answer was a recorded we are closed reply. Poor service
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Sunshine
(@EmilyMa99426714) reported
@santanderuk OUTRAGEOUS SERVICE ! Santander has made a huge mess with my daughters ISA. THEY DIDN'T PROCESS the transfer properly. And now my daughter has lost 2 years interest. They can't put me onto a manger to over see the smooth run of the process. Disgusted.
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Robbiemitch123
(@Bobby1261299593) reported
I really don't understand how the @santanderuk customer service line has been open since 8am..so 12 minutes...yet here I am sitting on a 9 minute hold..
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PIAT
(@bringupthePIAT) reported
@santanderuk Your online service is increasingly unreliable. Logged in to set up a new payee, but part way through got a message saying online banking is unavailable. Logged in again, repeated the above, but after four attempts hadn't received an OTP, so cancelled the payment.
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James Murphy
(@JamesMurphy767) reported
@santanderuk Is it ever possible for a customer with a query to get through on any of the phone lines advertised?
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Bloop
(@TheBloopster) reported
@BarclaysUK passed to Customer Services from Bereavement Team. Been on hold for 1hr 5mins so far. Congratulations you are now worse than @santanderuk
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Karma Samsara
(@CarolwalesKarma) reported
@santanderuk I’ve not been able to use iPhone app since last night. I need to pay a bill. Help!
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Michael Jay cresswell
(@Mjayjcresswell) reported
@santanderuk your online telephone service is absolutly unforgivable.. you have cancelled a £13,800 cheque and given me no explanation, or a customer service person to speak to, blaming covid.. really
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Katy Luboff
(@CustardKaty) reported
@santanderuk #complaint #seconderror complained last week about not receiving mortgage offer to sign . Was promised resend still not done . No response to Twitter email complaint either . Terrible service