Santander

Is Santander down in Newcastle under Lyme, Staffordshire, England?

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Santander UK plc is a British bank, wholly owned by the Spanish Santander Group. Santander offers current accounts, savings, investments, loans, credit cards and other financial products.

Problems in the last 24 hours in Newcastle under Lyme, England

The chart below shows the number of Santander reports we have received in the last 24 hours from users in Newcastle under Lyme and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Santander Outage Chart in Newcastle under Lyme, Staffordshire, England 12/28/2025 19:00

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Most Reported Problems

The following are the most recent problems reported by Santander users through our website.

  1. Mobile App (57%)

    Mobile App (57%)

  2. Login (18%)

    Login (18%)

  3. Website (12%)

    Website (12%)

  4. Transactions (8%)

    Transactions (8%)

  5. Withdrawals (4%)

    Withdrawals (4%)

Community Discussion

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Santander Issues Reports Near Newcastle under Lyme, England

Latest outage, problems and issue reports in Newcastle under Lyme and nearby locations:

  • red6661999 NHS HCSW MARK WEST (@red6661999) reported from Stoke-on-Trent, England

    @NHUB40 @santanderuk Thanks for your help. I don't think it's going to be a quick fix. I don't know how these people sleep at night. They knew my circumstances with my work and my children and still sold me an unroadworthy car.

  • red6661999 NHS HCSW MARK WEST (@red6661999) reported from Stoke-on-Trent, England

    @NHUB40 I paid for the full amount with my debit card so I thought I had some protection but apparently I don't meet the criteria for a card dispute. so even @santanderuk can't help

  • dazholdcroft1 Daz (Oaky) Holdcroft (@dazholdcroft1) reported from Stoke-on-Trent, England

    The Mrs 1 hour and 10 minutes on hold to @santanderuk can’t wait till it’s time to change mortgage I bet they answer first time then shocking service

Santander Issues Reports

Latest outage, problems and issue reports in social media:

  • must_grumble Must Grumble (@must_grumble) reported

    @santanderuk @santanderukhelp Hello. As one of your customers I know you are on the ball with online banking fraud etc. I have an idea that would give an extra layer to security. Who can I discuss this with? Just a customer with an idea,not a professional.

  • markwass markwass (it) (@markwass) reported

    @santanderuk trying to pay into a mortgage account which is not mine. Why does my bank not recognise the details? What am I doing wrong... Help!

  • KarateJoe12 Joe 🌱 (@KarateJoe12) reported

    Hi @santanderuk I E-signed my credit agreement for my new car but now I can't actually access or read my agreement anymore. Please can you advise?

  • AmazonAscent Ascent of the Amazon (@AmazonAscent) reported

    @santanderuk Hi Santander. Five days now since you suspended my bank account for the second time in a year for no reason at all. I have no cash on me and I’m in Perú. Come on, you have the power to give me access to my account. What’s going on???? I need this sorted asap.

  • SandmanC136 Sandeep (@SandmanC136) reported

    @santanderuk Have a *** loan via Santander Consumer Finance but I am struggling to get hold of anyone to get a settlement figure. I find you level of customer service abysmal. Your advisors are rude and offer no support of help. @financialombuds

  • swingate79 swingate79 (@swingate79) reported

    @santanderuk Have been trying to get hold of Santander Consumer Finance. Online payments are not going through, customer service aren’t answering emails and constantly stuck on hold when calling. Please advise urgently.

  • Miren288196281 Miren (@Miren288196281) reported

    @santanderuk how bad is this, a staff at Santander calls Mr Shah (which was supposed to me) but another chap gets up and goes to the Santander stuff. Shouldn’t the staff have said the full name and checked they have the right customer?

  • AndrewM24391043 Andrew M. (@AndrewM24391043) reported

    @santanderuk Your Cahoot online bank is appalling. I assume you are in the process of closing it down. If you're not, you should be.

  • madonnaragu Madge (@madonnaragu) reported

    Hey @ThreeUK & @santanderuk @santanderukhelp - you need to talk to each other and fix the online banking log in issue that's affecting your users (Three 5G home broadband & Santander online banking). Unusable!

  • lolosedjro Miss Jones (@lolosedjro) reported

    @eva_khaliq @santanderuk I have the same problem. It happens with the app and on the website