Santander

Is Santander down in Newcastle under Lyme, Staffordshire, England?

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Santander UK plc is a British bank, wholly owned by the Spanish Santander Group. Santander offers current accounts, savings, investments, loans, credit cards and other financial products.

Problems in the last 24 hours in Newcastle under Lyme, England

The chart below shows the number of Santander reports we have received in the last 24 hours from users in Newcastle under Lyme and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Santander Outage Chart in Newcastle under Lyme, Staffordshire, England 01/23/2026 08:55

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Most Reported Problems

The following are the most recent problems reported by Santander users through our website.

  1. Mobile App (57%)

    Mobile App (57%)

  2. Login (16%)

    Login (16%)

  3. Website (14%)

    Website (14%)

  4. Transactions (10%)

    Transactions (10%)

  5. Withdrawals (4%)

    Withdrawals (4%)

Community Discussion

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Santander Issues Reports Near Newcastle under Lyme, England

Latest outage, problems and issue reports in Newcastle under Lyme and nearby locations:

  • dazholdcroft1 Daz (Oaky) Holdcroft (@dazholdcroft1) reported from Stoke-on-Trent, England

    The Mrs 1 hour and 10 minutes on hold to @santanderuk can’t wait till it’s time to change mortgage I bet they answer first time then shocking service

  • red6661999 NHS HCSW MARK WEST (@red6661999) reported from Stoke-on-Trent, England

    @NHUB40 I paid for the full amount with my debit card so I thought I had some protection but apparently I don't meet the criteria for a card dispute. so even @santanderuk can't help

  • red6661999 NHS HCSW MARK WEST (@red6661999) reported from Stoke-on-Trent, England

    @NHUB40 @santanderuk Thanks for your help. I don't think it's going to be a quick fix. I don't know how these people sleep at night. They knew my circumstances with my work and my children and still sold me an unroadworthy car.

Santander Issues Reports

Latest outage, problems and issue reports in social media:

  • timmul01 timmul (@timmul01) reported

    @santanderuk Does Mike Regnier think it's ok to block someone's online banking solely for making a payment, and then require waiting in a 70 minute call queue to even discuss fixing it?

  • Zoe43285579 Zoe (@Zoe43285579) reported

    @santanderuk anyone else experiencing problems with mobile banking ?

  • SailFreeUK breasonable (@SailFreeUK) reported

    @santanderuk Wish you would concentrate on UK customer service, you are a bank not a motor racing company.

  • 1kilroywashere Kilroy Was here (@1kilroywashere) reported

    @santanderuk Online Banking - We’re sorry Online Banking isn’t available at the moment. We’re working to fix the problem as soon as possible.

  • _drane Draney 🏴󠁧󠁢󠁷󠁬󠁳󠁿🏴󠁧󠁢󠁷󠁬󠁳󠁿 (@_drane) reported

    @santanderuk half an hour with your inane music and “very sorry to keep you waiting” blurb …..is anyone actually working ? Why not offer a call back ?

  • KatieHaxby Katie Haxby (@KatieHaxby) reported

    @santanderuk any known issues? I used my card fine a few hours ago and now Amazon saying there’s an issue with my bank and they can’t fulfil my order. I’ve checked my account and all@is as it should be.

  • shoswitch_ Switch (@shoswitch_) reported

    @santanderuk my app is not working I’ve delete the app and reinstalled and it’s still not working

  • sonoftheharmony Billy McChord (@sonoftheharmony) reported

    @santanderuk Online banking down again today. Frustrating to say the least.

  • Keown11Mc Joey Mac (@Keown11Mc) reported

    @santanderuk I hope Mr Regnier is able to fix the appalling treatment of customers without blaming the pandemic on the Co.s disgraceful and unacceptable call waiting times

  • tellingly_ Tellingly (@tellingly_) reported

    @santanderuk Hi there - is anyone working in your call centres today? I've been on hold for 1 hour and need to speak to the fraud team.