Is Santander down in Newcastle under Lyme, Staffordshire, England?

Santander UK plc is a British bank, wholly owned by the Spanish Santander Group. Santander offers current accounts, savings, investments, loans, credit cards and other financial products.

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Problems in the last 24 hours in Newcastle under Lyme, England

The chart below shows the number of Santander reports we have received in the last 24 hours from users in Newcastle under Lyme and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

At the moment, we haven't detected any problems at Santander. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Santander users through our website.

1. 

   Mobile App (57%)

2. 

   Login (16%)

3. 

   Website (14%)

4. 

   Transactions (10%)

5. 

   Withdrawals (4%)

Community Discussion

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Santander Issues Reports Near Newcastle under Lyme, England

Latest outage, problems and issue reports in Newcastle under Lyme and nearby locations:

• NHS HCSW MARK WEST (@red6661999) reported 7 minutes ago from Stoke-on-Trent, England

  @NHUB40 I paid for the full amount with my debit card so I thought I had some protection but apparently I don't meet the criteria for a card dispute. so even @santanderuk can't help

• Daz (Oaky) Holdcroft (@dazholdcroft1) reported 19 minutes ago from Stoke-on-Trent, England

  The Mrs 1 hour and 10 minutes on hold to @santanderuk can’t wait till it’s time to change mortgage I bet they answer first time then shocking service

• NHS HCSW MARK WEST (@red6661999) reported 39 minutes ago from Stoke-on-Trent, England

  @NHUB40 @santanderuk Thanks for your help. I don't think it's going to be a quick fix. I don't know how these people sleep at night. They knew my circumstances with my work and my children and still sold me an unroadworthy car.

Santander Issues Reports

Latest outage, problems and issue reports in social media:

• Alison Bunyard (@BunyardAlison) reported 55 seconds ago

  @santanderuk How do i get to contact Mike regnier please , my sons complaint has been handled appallingly from a lost letter that was signed for and didn’t make it to fraud team to lack of communication via letter and then a letter arriving on the 4/8/ 22 dated 17/7 just terrible .

• Danny Hutchings (@dan371971) reported a minute ago

  @santanderuk 2 cash ISA, 2 savings accounts all at 0.10% interest. No increase for a long time. Interest rate is now 1.75%. When can us savers expect a decent interest rate increase in savings? We’re living in hard times and it’s about time banks did their bit to help.

• S (@A_MyRules1) reported a minute ago

  @santanderukhelp It’s a GENERIC QUESTION and you do not need to access my account! Let me rephrase… How early can someone agree a new rate if they are in a fixed rate mortgage? Can you kindly help with the generic answer???? @santanderukhelp @santanderuk

• rachel14003 (@rachel14003) reported 5 minutes ago

  Hi @santanderukhelp @santanderuk The secure message option seems to have disappeared and on this screen the Chat and Close account links are unresponsive. How can I get help please? Your customer service used to be easier than this!

• 𝙲𝚛𝚢𝚜𝚝𝚊𝚕 𝚃𝚞𝚛𝚗𝚎𝚛-𝙱𝚛𝚒𝚐𝚑𝚝𝚖𝚊𝚗 (@CrystalTheatre_) reported 6 minutes ago

  @santanderuk I have given my evidence to be photocopied several times as well as emailing it and yet it’s not on the system every time I phone to check the progress of this happening. You have let me down as a customer with 4 promises to get this done being left unfulfilled

• Thomas Jaki (he/him) 🇪🇺 (@thomas_jaki) reported 8 minutes ago

  Today (day 7) I finally got access to my @santanderuk account again. No notification, apology or anything. Instead a mortgage repayment on the account for an already fully repaid mortgage with them!

• Tweetie Pye (Knight of the Ream - by the copier) (@MsTweetiePye) reported 11 minutes ago

  @santanderuk I'm trying to sort out my existing @santanderuk finance but keep getting an error code and told to ring. Tried to phone and spent 2 hours over last two days but still can't get through. What is the best way to speak to someone and get payments sorted?

• Sarah Stevenson (@stevensonsarah) reported 16 minutes ago

  @santanderuk is there an issue with the banking app, trying to log in but wheel just keeps spinning and not logging on.

• spursmad (@spursmad5) reported 16 minutes ago

  @santanderuk pathetic company… its plastered all over your website that I don’t need to notify you if I go to Europe, and then you decline my hotel bill in Italy… what’s the point of having your card? I have issues every time with you

• Kripa (@KripaThakrar) reported 17 minutes ago

  I just waiter 1 hour 13 mins to get through to your mortgage team and as soon as the call went through up they hung up. This is unacceptable ..... Poor customer service @santanderuk