Santander

Is Santander down in Newcastle under Lyme, Staffordshire, England?

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Santander UK plc is a British bank, wholly owned by the Spanish Santander Group. Santander offers current accounts, savings, investments, loans, credit cards and other financial products.

Problems in the last 24 hours in Newcastle under Lyme, England

The chart below shows the number of Santander reports we have received in the last 24 hours from users in Newcastle under Lyme and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Santander Outage Chart in Newcastle under Lyme, Staffordshire, England 01/16/2026 09:05

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Most Reported Problems

The following are the most recent problems reported by Santander users through our website.

  1. Mobile App (56%)

    Mobile App (56%)

  2. Login (16%)

    Login (16%)

  3. Website (14%)

    Website (14%)

  4. Transactions (10%)

    Transactions (10%)

  5. Withdrawals (4%)

    Withdrawals (4%)

Community Discussion

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Santander Issues Reports Near Newcastle under Lyme, England

Latest outage, problems and issue reports in Newcastle under Lyme and nearby locations:

  • red6661999 NHS HCSW MARK WEST (@red6661999) reported from Stoke-on-Trent, England

    @NHUB40 @santanderuk Thanks for your help. I don't think it's going to be a quick fix. I don't know how these people sleep at night. They knew my circumstances with my work and my children and still sold me an unroadworthy car.

  • red6661999 NHS HCSW MARK WEST (@red6661999) reported from Stoke-on-Trent, England

    @NHUB40 I paid for the full amount with my debit card so I thought I had some protection but apparently I don't meet the criteria for a card dispute. so even @santanderuk can't help

Santander Issues Reports

Latest outage, problems and issue reports in social media:

  • JakeyReeve Jake Reeve (@JakeyReeve) reported

    @santanderuk Do you guys have an email to reach customer service?

  • Street_Scribe Street Scribez (@Street_Scribe) reported

    @santanderuk absolute bullcrap... Opted in the have #Coop as an account reward, spent money there and have yet to see any benefit? #Garbage

  • Andy04771342 kyle (@Andy04771342) reported

    @SarahHeleneuk @santanderuk @financialombuds perfect home is closing withdrawing apps and selling goods but still taking payments from vulnerable weekly before it goes conning millions our of pocket for a last desperate attempt to get money. Its wring needs stopping now. There closing down . Do something will u

  • CharlieJBox Mr. 📦 (@CharlieJBox) reported

    Now, I’d get it if I ever had debt or bad financial history. But I don’t. I paid for my current car every month for 5 years through Santander so you’d think this would help. But nope. Seems a bit extreme @santanderuk ?

  • hadztv //HADZ// (@hadztv) reported

    After 3 hours on hold to @santanderuk there is a brief message saying 'Our call centre is now closed, we apologize for not being able to service your account, please try again tomorrow. Are you kidding me? Really? THREE HOURS ON HOLD

  • creepto69 Creepto (@creepto69) reported

    @santanderuk why have you blocked payments to binance? Wtf been with yous for years an now your controlling MY money

  • fletchs_tweets F L E T C H🦋 (@fletchs_tweets) reported

    My brand new @santanderuk CC has now been blocked for 3 months 🙃 I’ve done everything they ask, spent hours of my life on the phone, they all promise to investigate and sort it yet no one ever gets back to me! No one even knows why the block is on 🙄

  • jennymccusker1 Jenny McCusker (@jennymccusker1) reported

    @santanderuk I’ve just spent 45 mins on the phone trying to get access to passcode and try no to access@bank via app. Referred to@website and asked to reset my passwords. This doesn’t provide the correct info to access app. I have ID no - what next? Please advise

  • crypto_backer CryptoBacker (@crypto_backer) reported

    @santanderuk @bancosantander it’s a shame to see you have followed the route of @Barclays in blocking payments to #Binance. You have lost a customer here, stop trying to control our money you greedy bastards. #crypto

  • SmeeTeret Teret Smee (@SmeeTeret) reported

    @santanderuk your call centre staff are connecting the call and immediately hanging up. It’s happened three times now. It’s incredibly poor customer service and really frustrating.