Is Santander down in Newcastle under Lyme, Staffordshire, England?
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Santander UK plc is a British bank, wholly owned by the Spanish Santander Group. Santander offers current accounts, savings, investments, loans, credit cards and other financial products.
Full Outage Map
TransactionsProblems in the last 24 hours in Newcastle under Lyme, England
The chart below shows the number of Santander reports we have received in the last 24 hours from users in Newcastle under Lyme and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by Santander users through our website.
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Mobile App (57%)
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Login (16%)
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Website (14%)
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Transactions (10%)
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Withdrawals (4%)
Community Discussion
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Santander Issues Reports Near Newcastle under Lyme, England
Latest outage, problems and issue reports in Newcastle under Lyme and nearby locations:
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NHS HCSW MARK WEST
(@red6661999) reported
from
Stoke-on-Trent, England
@NHUB40 I paid for the full amount with my debit card so I thought I had some protection but apparently I don't meet the criteria for a card dispute. so even @santanderuk can't help
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NHS HCSW MARK WEST
(@red6661999) reported
from
Stoke-on-Trent, England
@NHUB40 @santanderuk Thanks for your help. I don't think it's going to be a quick fix. I don't know how these people sleep at night. They knew my circumstances with my work and my children and still sold me an unroadworthy car.
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Daz (Oaky) Holdcroft
(@dazholdcroft1) reported
from
Stoke-on-Trent, England
The Mrs 1 hour and 10 minutes on hold to @santanderuk can’t wait till it’s time to change mortgage I bet they answer first time then shocking service
Santander Issues Reports
Latest outage, problems and issue reports in social media:
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IAN ASTILL
(@IANASTILL1) reported
@santanderukhelp @santanderuk Your systems are still down and there is no one to talk to this is absolutely disgraceful. Do you plan to do another update as nothing has been done since 16:45. You bot on chat is absolutely useless. Please communicate with your customers.
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Ric Euteneuer
(@riceuten) reported
@ThoughtBalanced @santanderuk The whole system is down. No payments, no ATMs, no online, mobile or phone banking, just endless entreaties to "use another ATM", which, of course, doesn't work because their systems are down.
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Tom J Patrick
(@TomPatrick_) reported
@santanderuk still broken. Jokers
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Stephen Kavanagh
(@Kavla57) reported
@ConwayKieran2 @KayleighHassall @santanderuk I’m not sure you have a right to be pissed at all. Technical issues happen. There isn’t a business in the world that run perfectly 24/7/365
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Ric Euteneuer
(@riceuten) reported
@santanderuk So, *3* hours later, you *haven't* updated your website, ATMs, online, telephone and mobile banking and cards still don't work, but according to your PR team "things are returning to normal"
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JAI
(@JaiTHINKS) reported
@santanderuk any idea when I might be able to do some online banking? Been trying to get on the app & the website since 9am 😑
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mikey kilby (FLOSSIE )
(@michealkilby) reported
@santanderuk Thanks for the up date but I think you should of been more up front with your customers I was lucky and I was lucky and my card worked but loads weren’t as lucky trying to ask you and being ignored is not good customer service as I been with you for 30 + years
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RL Capture
(@RlCapture) reported
@santanderuk can you please first unlock my account which has taken almost 3 days !! 2nd I was promised my direct debits would go out as normal , which I’d not the case! Please fix ! I will be considering moving to another bank after this lack of customer care 😐
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P S C
(@Paulsheffers) reported
@santanderukhelp @santanderuk you need to issue a full statement of what has gone wrong today and what caused it , customers haven’t been kept upto date with any real info and being sent to branches and post offices that are shut or not operational! @leicslive
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Jay White
(@j987xyz) reported
@santanderuk Not working on internet banking. Its all BS