Santander status: access issues and outage reports

Problems in the last 24 hours in Motherwell, Scotland

The chart below shows the number of Santander reports we have received in the last 24 hours from users in Motherwell, Scotland and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

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Santander Issues Reports Near Motherwell, Scotland

Latest outage, problems and issue reports in Motherwell and nearby locations:

• 
  David A (@tofolo_1) reported 40 minutes ago from Glasgow, Scotland

  @santanderuk hi, need little help with current account 'retail offers' but not sure where to ask. Month ago i 'activated' a Now Broadband offer, had to pay 2 months bills. I have done this, the offer ended to new customers during that time. I don't see it on chosen offers?

• 
  Sue Nicolson 💙 (@SueNicolson) reported 42 minutes ago from Glasgow, Scotland

  @sainsburys and @santanderuk please resolve the checking out issues on your site. It has been 2 weeks now and takes several attempts to checkout the basket as the app isn’t connecting with the bank.

Santander Issues Reports

Latest outage, problems and issue reports in social media:

• 
  AP (@andyparsons3) reported 9 minutes ago

  @santanderuk and there we have it, no contact was made, nothing, heading towards day 3 of no access to something i’ve paid for

• 
  Elizabeth Tillyer (@ElizabethT34440) reported 11 minutes ago

  @santanderuk So, Dad opened his account 8th June (Shipley) 1-3pm. but the clerk failed to enter Dads address correctly. After weeks of frustration and no sight of the money, I'm disgusted this clerk bragged about 'have been doing this all week' Today the error was rectified.

• 
  Pamela Christodoulou (@urmPAMELA) reported 14 minutes ago

  @santanderuk you’ve had my account blocked for 3 days, any chance you could get this sorted so I have access to some money?

• 
  BH (@Welshyyyyy) reported 14 minutes ago

  @The_Swell_Shark @santanderuk Couldn't agree more, it's absolutely awful

• 
  marcus marritt (@marcusmarritt) reported 15 minutes ago

  @santanderuk ... thank you so much 4 locking me out of my business account so clients cannot pay me. Nice one. I now have to wait 5 working days for your shite to allow me to be paid for work I did months ago. You are the exact reason why it is so f***ing hard to be self employed

• 
  JDub🏴󠁧󠁢󠁥󠁮󠁧󠁿✊🏻🇬🇧🇺🇸🇮🇪🇦🇺✊🏻 (@GitNo1Baby64) reported 19 minutes ago

  @santanderuk @TSB @santanderuk SORT YOUR CHEQUE DEPOSIT FROM PHONE ISSUES, THE SCANNING NEVER FKN WORKS!!!!!!

• 
  Maks (@omgitsmaks) reported 19 minutes ago

  Dear @santanderuk - are your phone support people asleep?

• 
  Tim B. (@The_Swell_Shark) reported 23 minutes ago

  @santanderuk Thanks for responding, but I've already used that tool. The issue itself is with capturing the photo of the cheque. No matter what angle, light or background, your app won't complete the process. Awful. Just awful. 👍

• 
  Sarah Louisa Collins (@SarahLouisaColl) reported 24 minutes ago

  @HWarlow @santanderuk How awful Helen!

• 
  Gary McEwan (@GaryMcEwan72) reported 32 minutes ago

  @mturner1961 @santanderuk My 94 year old grandmother got the exact same thing. She no longer had a driving licence or passport so ultimately had to switch because Santander had restricted access. And she had the account for years and never had she been asked for this.