Santander status: access issues and outage reports
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- Santander generated 0 outage signals in the last 24 hours around Morley, including 0 direct reports.
Santander UK plc is a British bank, wholly owned by the Spanish Santander Group. Santander offers current accounts, savings, investments, loans, credit cards and other financial products.
Problems in the last 24 hours in Morley, England
The chart below shows the number of Santander reports we have received in the last 24 hours from users in Morley, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Community Discussion
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Santander Issues Reports Near Morley, England
Latest outage, problems and issue reports in Morley and nearby locations:
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Richard Dale (@QwertyDesignUK) reported from Dewsbury, England@santanderuk close all of your branches and make it impossible to call. What kind of service is this?
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Forking Forklifter (@Angryyorkshire2) reported from Bradford, England@InnTooned @TheSplendidFox @santanderuk I really liked my coop account. Sadly, after an online scam incident, they closed my account without warning. Perhaps not so customer friendly, but a very good bank.
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kevin martin (@seatedskydiver) reported from Leeds, England@santanderuk @santanderukhelp very poor customer service still on hold after 27 mins STILL HOLDING…
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elle (@ElleMaisie_x) reported from Leeds, England@MorganBroadcast @santanderuk @VirginActiveUK And I hope the police can help you and that Santander and Virgin get their acts together & are held accountable. Also, ask for all of the recordings of your phone calls to be passed to the police, then you can prove that they acted negligently with regards to the old number etc
Santander Issues Reports
Latest outage, problems and issue reports in social media:
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fiona landmann (@fifi758) reported@santanderuk so almost week 3 of trying to get my issue resolved, phone calls, messaging, emails still nothing ! A complaint was raised by one of your colleagues last week and now I have a wall of silence? Somebody please respond ?
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YorkshireSarah (@SarahSWFC1867) reported@MartinSLewis Two emails to @santanderuk via your website contact. No reply so posted a formal complaint as they don't seem to do online for this type of issue. Phoning is hopeless. No reply. Seems they are dealing with it by simply ignoring me. What is my next step please? Ombudsman?
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jo (@5arstudent) reported@santanderuk Zero. That’s the concerning thing. I have repeatedly asked your customer service team who have no even referred me on to the relevant department - one lady just said the department is called “the back office” I have 2 children under 8
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Ian Melville (@irmelville) reported@santanderuk The shocking level of customer service you are showing today is perhaps the worst I've had to deal with in a long time...
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subconsciouscyclist (@subconsciouscyc) reported@santanderuk I've had a complaint open with you since March. You have admitted liability but still not resolved the issue. You have taken my money and not reduced the interest on my car finance because your systems are incapable of making this simple calculation.
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Nick (@petch_nic) reported@santanderuk The first time I gave up after 90 minutes, this time it’s been almost 3 hours. What is the problem?
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Nick (@petch_nic) reported@santanderuk Why is your chat service not transferring me to a human agent? What is the problem
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Citizen_SJ (@PatriotHoplite) reportedWonder why it so difficult / impossible to get hold of anyone at @santanderuk to help? are they in financial trouble? have they shutdown their customer service? @TheFCA @bankofengland
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Ian Melville (@irmelville) reported@santanderuk how the hell is someone supposed to get any help.. phone call.. on hold for ages... online chat... passed off to await someone.. for ages... your X help address.. no response... this is appalling
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AP (@andyparsons3) reportedTerrible terrible service again today @santanderuk @santanderukhelp , lots of ‘I dont’ know, I can’t help you, its in a queue, blah blah blah, the worst service I’ve ever had from a bank in all my life. Consumer Duty clearly of no interest to you. Time to escalate now