Santander status: access issues and outage reports

Problems in the last 24 hours in Kirkintilloch, Scotland

The chart below shows the number of Santander reports we have received in the last 24 hours from users in Kirkintilloch, Scotland and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

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Santander Issues Reports Near Kirkintilloch, Scotland

Latest outage, problems and issue reports in Kirkintilloch and nearby locations:

• 
  Sue Nicolson 💙 (@SueNicolson) reported 30 minutes ago from Glasgow, Scotland

  @sainsburys and @santanderuk please resolve the checking out issues on your site. It has been 2 weeks now and takes several attempts to checkout the basket as the app isn’t connecting with the bank.

• 
  David A (@tofolo_1) reported 55 minutes ago from Glasgow, Scotland

  @santanderuk hi, need little help with current account 'retail offers' but not sure where to ask. Month ago i 'activated' a Now Broadband offer, had to pay 2 months bills. I have done this, the offer ended to new customers during that time. I don't see it on chosen offers?

Santander Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Ash 1974🔴🏐 (@andy_horner) reported 4 minutes ago

  @santanderuk Not really any help and 5 days was mentioned which is a joke as its not 1950 is it?

• 
  Shirley (@SJacks61) reported 10 minutes ago

  My husband died. The administration is difficult at the best of times (and these are my worst of time) but @santanderuk has been superb and @HSBC_UK absolutely awful - they could learn so much from Santander.

• 
  mariam (@elghwliyah) reported 11 minutes ago

  @santanderuk your customer support is awful I have been trying to contact a real human being for almost an hour - I need to dispute a charge ASAP

• 
  Tara H (@tarahils) reported 11 minutes ago

  @santanderuk absolutely awful customer service, no one is interested in trying to help track down lost money. Will be putting in a complaint and moving money elsewhere 😤

• 
  Nick (@petch_nic) reported 12 minutes ago

  @santanderuk Why is your chat service not transferring me to a human agent? What is the problem

• 
  Msy (@MsyMiss754) reported 13 minutes ago

  @santanderuk The message was sent sometime before 9am this morning - still nothing. Why get in touch with a customer if they haven’t reviewed the complaint already??

• 
  jo (@5arstudent) reported 14 minutes ago

  @santanderuk I desperately need access to my current account and then to switch out of your bank as a matter of urgency. I don’t even understand how this is legal.

• 
  Lee Hayward (@vibedcoder) reported 14 minutes ago

  @santanderuk The number on the website is no longer in use.

• 
  Laura odell (@lauraodell13) reported 14 minutes ago

  @santanderuk Absolutely shocking customer service. I should not have to be chasing my own money, endless calls, emails and last resort is reaching out here. All I keep being told is to constantly email, and I never get a reply. It’s been 2 weeks and being given the run around

• 
  rhoda roberts (@adhorstrebor) reported 15 minutes ago

  @sharrond62 I just had to tussle with @santanderuk when my 74 year cousin had huge problems downloading their app. After hours and hours of trying and battling AI for him, he was told to go to branch (50mile roundtrip)😬eventually got £200 compensation but I still had to take him 🤬🤬🤬