Santander status: access issues and outage reports

Problems in the last 24 hours in Kirkintilloch, Scotland

The chart below shows the number of Santander reports we have received in the last 24 hours from users in Kirkintilloch, Scotland and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

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Santander Issues Reports Near Kirkintilloch, Scotland

Latest outage, problems and issue reports in Kirkintilloch and nearby locations:

• 
  David A (@tofolo_1) reported 12 minutes ago from Glasgow, Scotland

  @santanderuk hi, need little help with current account 'retail offers' but not sure where to ask. Month ago i 'activated' a Now Broadband offer, had to pay 2 months bills. I have done this, the offer ended to new customers during that time. I don't see it on chosen offers?

• 
  Sue Nicolson 💙 (@SueNicolson) reported 17 minutes ago from Glasgow, Scotland

  @sainsburys and @santanderuk please resolve the checking out issues on your site. It has been 2 weeks now and takes several attempts to checkout the basket as the app isn’t connecting with the bank.

Santander Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Tessa Bennett #bemoretoddy (@littlemore20) reported 3 minutes ago

  @HWarlow @santanderuk I`ve heard in the past that Santander is totally RUBBISH (And that`s the polite version) when it comes to dealing with the estates of the dead which really doesn`t help the bereaved

• 
  Ash 1974🔴🏐 (@andy_horner) reported 5 minutes ago

  @santanderuk Well, after authorising an unsanctioned withdrawal, they now cant give me access to my mobile or online banking! Cowboy banking basically. Customer service or security cant do a thing either!!

• 
  Maks (@omgitsmaks) reported 8 minutes ago

  Dear @santanderuk - are your phone support people asleep?

• 
  AP (@andyparsons3) reported 10 minutes ago

  @santanderuk @santanderukhelp thinks it is a five-star rating but customer service response time that belongs in the last century. Pick one to be proud of.

• 
  Lucy Cawley (@LucyCawley3) reported 11 minutes ago

  How long bankin down 4 @santanderuk

• 
  Sheila kirkby (@kirkbysheila28) reported 13 minutes ago

  @santanderuk I did when you restricted my online app but you didn’t help 😳 I have been a customer since 1992 when you were abbey national.

• 
  . (@Midnight_x83) reported 13 minutes ago

  @santanderuk The issue is that after four hours a customer service rep has yet to join the online chat.

• 
  Otis, Flash & Rainbow Benji & Charlie🌈 (@Otis_labrador) reported 19 minutes ago

  Mum is regretting changing bank account to @santanderuk The app crashes every time she tries to verify her ID. The AI chat can't help. Over 50 mins on hold to speak to the call centre then they hung up 🤬 Of course the nearest branch only opens once a week when Mum is at work.

• 
  Glenn Clark (@mobroglenn) reported 23 minutes ago

  @santanderuk Thats the point. I dont want to have to call someone due to anxiety issues I have. Surely you have an accessible option to have online chat?

• 
  Martin Hughes (@MartinH01846340) reported 31 minutes ago

  @santanderuk @TSB God help the customers. Closing all their branches.