Santander status: access issues and outage reports

Problems in the last 24 hours in Kirkintilloch, Scotland

The chart below shows the number of Santander reports we have received in the last 24 hours from users in Kirkintilloch, Scotland and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

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Santander Issues Reports Near Kirkintilloch, Scotland

Latest outage, problems and issue reports in Kirkintilloch and nearby locations:

• 
  Sue Nicolson 💙 (@SueNicolson) reported 30 seconds ago from Glasgow, Scotland

  @sainsburys and @santanderuk please resolve the checking out issues on your site. It has been 2 weeks now and takes several attempts to checkout the basket as the app isn’t connecting with the bank.

• 
  David A (@tofolo_1) reported 32 minutes ago from Glasgow, Scotland

  @santanderuk hi, need little help with current account 'retail offers' but not sure where to ask. Month ago i 'activated' a Now Broadband offer, had to pay 2 months bills. I have done this, the offer ended to new customers during that time. I don't see it on chosen offers?

Santander Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Kris (@lookitskris) reported 10 minutes ago

  @santanderuk your devs still havent fixed this and its been going on for months. Trying to make payments Adobe Analytics error - Unable to create AppMeasurement tracker, s_gi function not found global window.act is not a function problem

• 
  jaredowens (@jaredowens36629) reported 11 minutes ago

  @santanderuk @santanderuk hi I mean like permanently from Santander's side, so that the customer can't just re-activate them from the app?

• 
  Andrew Bates (@AndrewBate13285) reported 11 minutes ago

  Still waiting for @santanderuk to help me with a couple of simple questions I sent them 5days ago. Live chat asks you to leave your questions but never reply Wasted many lunch breaks on hold. They still view me as a nuisance for having the audacity not to know everything

• 
  Redders. (@1Redders0) reported 11 minutes ago

  @santanderuk @TSB Empty your accounts. Move banks. They want to shut 44 banks down. Strip there custom. Use another bank. End them.

• 
  Pughy (@Pughy29) reported 12 minutes ago

  @dazzgedd73 @santanderuk We've been with them since the Abbey National days too and unfortunately I have to agree with the poor service. Currently trying to move an ISA which should be easy. Customer service has been dreadful

• 
  Cornwall ⭕️‘s. (@postmanpat1965) reported 12 minutes ago

  @santanderuk yes, but why cant we do it on the app? thats what i asked. some people dont always have access to a computer

• 
  A.G.W. 🇬🇧 (@agw1437) reported 12 minutes ago

  @hnjsamuels @santanderuk Or… when they freeze your a/c owing to some’activity’ and force you to go into a branch with ID! Try that when you’re on holiday in Scotland or anywhere really since they have shut so many branches. If you don’t drive, have mobility issues etc you’re stuffed!! Terrible bank.

• 
  Matty Hough (@MattyHough2) reported 14 minutes ago

  @santanderuk Hi @santanderuk — I was advised a case handler would contact me after 8am today, but I still haven’t received any email or contact. I remain stranded abroad without access to funds. Please urgently escalate this and contact me immediately

• 
  Jordz🇯🇲🇬🇧 (@jmanellis) reported 19 minutes ago

  @santanderuk Fix your app, had issues with it and can’t access my accounts

• 
  Jools Parker (@joolsparker) reported 21 minutes ago

  Appalling service at @santanderuk in #Oxford Ridiculous and unclear ‘queuing’ system for the counters. Left waiting despite there being no other customers.