Is Santander down in Hook, Hampshire, England?
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Santander UK plc is a British bank, wholly owned by the Spanish Santander Group. Santander offers current accounts, savings, investments, loans, credit cards and other financial products.
Full Outage Map
TransactionsProblems in the last 24 hours in Hook, England
The chart below shows the number of Santander reports we have received in the last 24 hours from users in Hook and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Santander. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Santander users through our website.
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Mobile App (54%)
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Transactions (16%)
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Website (15%)
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Login (13%)
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Withdrawals (2%)
Live Outage Map Near Hook, Hampshire, England
The most recent Santander outage reports came from the following cities: Aldershot and Bracknell.
| City | Problem Type | Report Time |
|---|---|---|
 Aldershot |
Login | |
| Bracknell |
Mobile App | |
| Reading |
Website | |
| Alton |
Mobile App | |
| Bracknell |
Mobile App | |
| Farnborough |
Transactions |
Community Discussion
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Santander Issues Reports Near Hook, England
Latest outage, problems and issue reports in Hook and nearby locations:
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Iain White
(@WhiteIain) reported
from
Bracknell, England
@santanderuk 40 mins on hold and still on hold actually sat in one of your branches who can’t help me after a call this morning to you advised me to go to a branch . Is this acceptable on any level . Anyone suggest a better more modern business bank I should be switching to ?
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Joey Maley
(@joeymaley) reported
from
Wokingham, England
@santanderuk I have just hung up after being on hold for the past 1 hour 23 minutes. You have the very worst history of phone times I have ever known. I wanted to sort my issue online but was unable to as your app is awful. You closed the local branch. You are beyond useless.
Santander Issues Reports
Latest outage, problems and issue reports in social media:
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Elle Turpitt
(@elleturpitt) reported
Nothing confirms switching bank from @santanderuk was a good idea like trying to query why I have been charged for overdraft multiple times, getting disconnected while on the phone, chat message not loading because of a request to rate the help I received, finally getting...
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Lawrence ******
(@goonerlgh) reported
@santanderuk @santanderukhelp Why is it impossible to talk to anyone on your phone line or via the utterly useless website bot if you're not already an account holder? Trying to help my father open a new account and the bot can't answer even a really basic question.
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Mouse Muncher
(@CorpseMuncher) reported
@santanderuk Thanks you blocked my account, didn't contact me to say you were doing so, and now your customer services are closed for the bank holiday weekend and I can't access my money. Shoddy service
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✨Ayesha Shaheen✨
(@felixfeliswitch) reported
@santanderuk I can’t get into my online or mobile banking. The pages won’t even load to let me log in. What’s happening??
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Harrington4510
(@harrington4510) reported
@santanderuk hi, question for you. My dad is housebound & needs advice re his Santander accounts. Do you make house visits & he’s not online or mobiles etc. He’s 84, quite deaf & partially sighted too. Can you help us? TIA, Mary & her Dad John
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ToonTone100
(@Toontone100) reported
@santanderuk You HAVE to be better than that ! The responses just received during a phone call regarding a failed transaction (at your end !) …. Put your customer setvices right man ! 🙄
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mighty aphrodite
(@dinaztrudeau) reported
@santanderuk having spent the last year failing to speak to or get anywhere with your customer services or being given incorrect information by your branch staff my only NY resolution will be to find another mortgage provider asap #badcustomerservice #mortgages #Santander
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Jane Farley
(@JaneMortgages) reported
@CStewart_CS @santanderukhelp @santanderuk I work in financial services and it's not uncommon to be on hold for over an hour. Our staff wear headsets so they can carry on working while waiting for the phone to get answered or we'd lose hours of the day. Theyll blame covid but it's been poor for a lot longer!
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Sara Mather
(@Saramaf) reported
@santanderukhelp Been on hold over an hour and no response any advice on your wait times? This is shocking service @santanderuk @santanderukhelp
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Jess Palmer-Waymark
(@unicornmadmumma) reported
@santanderuk you make no sense!! Try to sort an overdraft, website says can only do in multiples of £50, even £50 isn’t available online! Someone sort this!