Santander

Is Santander down in Hook, Hampshire, England?

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Santander UK plc is a British bank, wholly owned by the Spanish Santander Group. Santander offers current accounts, savings, investments, loans, credit cards and other financial products.

Problems in the last 24 hours in Hook, England

The chart below shows the number of Santander reports we have received in the last 24 hours from users in Hook and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Santander Outage Chart in Hook, Hampshire, England 03/28/2024 11:45

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Most Reported Problems

The following are the most recent problems reported by Santander users through our website.

  1. Login (37%)

    Login (37%)

  2. Website (32%)

    Website (32%)

  3. Transactions (13%)

    Transactions (13%)

  4. Transfer (9%)

    Transfer (9%)

  5. Mobile App (8%)

    Mobile App (8%)

  6. Withdrawals (1%)

    Withdrawals (1%)

Live Outage Map Near Hook, Hampshire, England

The most recent Santander outage reports came from the following cities: Farnborough, Alton, Wokingham and Aldershot.

Loading map, please wait...
City Problem Type Report Time
United KingdomFarnborough Transactions
United KingdomFarnborough Transactions
United KingdomAlton Website
United KingdomWokingham Login
United KingdomAldershot Website
United KingdomAlton Website

Community Discussion

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Santander Issues Reports Near Hook, England

Latest outage, problems and issue reports in Hook and nearby locations:

  • joeymaley Joey Maley (@joeymaley) reported from Wokingham, England

    @santanderuk I have just hung up after being on hold for the past 1 hour 23 minutes. You have the very worst history of phone times I have ever known. I wanted to sort my issue online but was unable to as your app is awful. You closed the local branch. You are beyond useless.

  • WhiteIain Iain White (@WhiteIain) reported from Bracknell, England

    @santanderuk 40 mins on hold and still on hold actually sat in one of your branches who can’t help me after a call this morning to you advised me to go to a branch . Is this acceptable on any level . Anyone suggest a better more modern business bank I should be switching to ?

Santander Issues Reports

Latest outage, problems and issue reports in social media:

  • martinjclarke Martin J Clarke (@martinjclarke) reported

    @santanderukhelp @santanderuk Hi there, if you're going to lock me out of my (app and online) account (despite having correct login info and correct biometrics), please at least provide 24/7 customer service so you can be available to make things right. Thank you.

  • LoElizabeth04 Lauren (@LoElizabeth04) reported

    Any recs on good banks to open a savings account with, good customer service and interest etc? @santanderuk interest rates are shockingly low and don’t know why I’ve stayed with them so long!

  • Jimmydeeping General Smiley (@Jimmydeeping) reported

    @santanderuk Help. I have been holding in 2 Q's today for 50 mins after you blocked access to my account on Saturday when I tried to pay a bill. You cut me off after 30mins on Saturday too. Why!!! I just want to access my account for heavens sake. I cant work and wait in your q's

  • JaneHor18216368 Jane Horton (@JaneHor18216368) reported

    @antoniokolicuk @santanderuk Just moving mine, going to first direct, good reports on customer service and switching.

  • CPandT Leigh Dancer (@CPandT) reported

    @santanderuk I understand the fact you prioritise covid but surly by now as a customer I can speak to someone about borrowing more getting fed up of the covid excuse not to take calls but want to speak to someone about how much it would cost etc before applying

  • LouiseStoykes1 Louise Stockings (@LouiseStoykes1) reported

    @santanderuk what a absolute joke of a banking organisation! How can u leave a buisness for 11 weeks with access to there own account? No one to contact u say! Not in this day and age your effectively going to close a buisness with your slack buisness….

  • CraigJo66996233 The Happy Wanderer (@CraigJo66996233) reported

    @santanderuk fair play! 2 hours on the phone setting up an overseas standing order which never happened just to be told this week “this is not possible”. You’re an overseas bank yet I can’t send money consistently to@my wife and with out problems every flamin week 😳 grrrrrr 🙁

  • ACunninghamMP Alex Cunningham MP (@ACunninghamMP) reported

    Disappointing to see yet another High Street bank cut its service to my area. This time its @santanderuk cutting opening hours claiming it give give staff more time to answer the phone. Can't understand why staff in open branches can't take phone calls when they're not busy

  • 1_2_1_1_1 V2 (@1_2_1_1_1) reported

    @santanderuk On your website 'Chat with us' button is not functional. I have tried multiple browsers but nothing happens on clicking the button. Also been waiting for 1hr on 0800 917 5630

  • JaneHor18216368 Jane Horton (@JaneHor18216368) reported

    @santanderuk why is your customer service so appalling, 5 hours today and still not spoken to a real person. First direct have been very helpful, just hope you are ready with compensation.