Is Santander down in Henley on Thames, Oxfordshire, England?
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Santander UK plc is a British bank, wholly owned by the Spanish Santander Group. Santander offers current accounts, savings, investments, loans, credit cards and other financial products.
Full Outage Map
TransactionsProblems in the last 24 hours in Henley on Thames, England
The chart below shows the number of Santander reports we have received in the last 24 hours from users in Henley on Thames and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by Santander users through our website.
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Mobile App (40%)
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Website (26%)
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Transactions (16%)
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Login (11%)
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Transfer (5%)
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Withdrawals (2%)
Community Discussion
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Santander Issues Reports Near Henley on Thames, England
Latest outage, problems and issue reports in Henley on Thames and nearby locations:
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Joey Maley
(@joeymaley) reported
from
Wokingham, England
@santanderuk I have just hung up after being on hold for the past 1 hour 23 minutes. You have the very worst history of phone times I have ever known. I wanted to sort my issue online but was unable to as your app is awful. You closed the local branch. You are beyond useless.
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Iain White
(@WhiteIain) reported
from
Bracknell, England
@santanderuk 40 mins on hold and still on hold actually sat in one of your branches who can’t help me after a call this morning to you advised me to go to a branch . Is this acceptable on any level . Anyone suggest a better more modern business bank I should be switching to ?
Santander Issues Reports
Latest outage, problems and issue reports in social media:
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Glitter JoJo 💙 #FBPE #JohnsonOut
(@heritage_jo) reported
from
Birmingham, England
...@santanderuk took the settlement amount from my bank account. Almost £10,000. Eight days later, Santander have still not received the @webuyanycar amount. I am out of pocket. I have been trying to speak to someone, but as 'online Co' they do not have a dedicated customer..
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Stephen Knight, Author
(@SSKAuthor) reported
@santanderuk On the phone from 19:20. Lines closed at 20:00 and still no reply. Get more staff! Appalling service. Time to change banks!
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Nigel Ayers
(@61npa) reported
@santanderuk I closed my student account with you end Jul21. Subsequent 3 x National Lottery wins have been notified to me, with payments sent to you I understand. 11Aug 8.10, 14Aug 12.90, 18Aug 3.20. I have spoken to National Lottery. These payments haven't been returned. Help!
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Tricia Fitzpatrick
(@tmpfe05) reported
@santanderuk Why do your bank mangers constantly promise they will call you as a priority the next day to solve an issue that has been going on for over 2 years, and never do. So pi@@ed off with your treatment of your customers
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NickMoyes
(@NickMoyes) reported
Disappointed that @santanderuk in Derby refused to certify my 18yr old's ID in order to open an account with another bank, despite her already being a Santander customer. So went to @LeedsBS who were much more helpful - thank you.
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Sahid Ahmed
(@sahidahmed79) reported
@santanderuk hello, I’ve set up future date payment via online banking but I need this cancelled. But your customer services advised future payment cannot be stopped but you will need to contact the retailer. But the retailer never picks up their phone. Unhappy bank cannot help!
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Richard Dale
(@QwertyDesignUK) reported
from
Dewsbury, England
@santanderuk close all of your branches and make it impossible to call. What kind of service is this?
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Cookie
(@Cookie32243716) reported
@santanderuk I've applied for an account and got email on Monday to say it was now up and running. One slight issue, i haven't been given sort code or account number. How long will it take to get those details
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Steve Whalley
(@whalleysteve1) reported
A few years ago I moved to @santanderuk, as they actually had a branch in #Darwen. That branch closed on 12th August. Since then online banking has been down on the 2oth and again today. I presume that the 72% of customers from your former Darwen branch who go online are unhappy.
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Stephanie
(@steph_janine) reported
Appalling customer service how can the automated service say you have more members of staff working between 8am - 2pm but no one picks up @santanderuk @santanderukhelp #badcustomerservice #Banking