Santander

Is Santander down in Henley on Thames, Oxfordshire, England?

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Santander UK plc is a British bank, wholly owned by the Spanish Santander Group. Santander offers current accounts, savings, investments, loans, credit cards and other financial products.

Problems in the last 24 hours in Henley on Thames, England

The chart below shows the number of Santander reports we have received in the last 24 hours from users in Henley on Thames and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Santander Outage Chart in Henley on Thames, Oxfordshire, England 12/18/2025 11:50

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Most Reported Problems

The following are the most recent problems reported by Santander users through our website.

  1. Mobile App (48%)

    Mobile App (48%)

  2. Login (26%)

    Login (26%)

  3. Website (13%)

    Website (13%)

  4. Transactions (10%)

    Transactions (10%)

  5. Withdrawals (3%)

    Withdrawals (3%)

Community Discussion

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Santander Issues Reports Near Henley on Thames, England

Latest outage, problems and issue reports in Henley on Thames and nearby locations:

  • WhiteIain Iain White (@WhiteIain) reported from Bracknell, England

    @santanderuk 40 mins on hold and still on hold actually sat in one of your branches who can’t help me after a call this morning to you advised me to go to a branch . Is this acceptable on any level . Anyone suggest a better more modern business bank I should be switching to ?

  • joeymaley Joey Maley (@joeymaley) reported from Wokingham, England

    @santanderuk I have just hung up after being on hold for the past 1 hour 23 minutes. You have the very worst history of phone times I have ever known. I wanted to sort my issue online but was unable to as your app is awful. You closed the local branch. You are beyond useless.

Santander Issues Reports

Latest outage, problems and issue reports in social media:

  • raystratman Ray 🦅 🏴󠁧󠁢󠁷󠁬󠁳󠁿 (@raystratman) reported

    @santanderuk Holding on phone forever listening to music. 45 minutes now. Transferred from one person to another. Very simple query to help line. ‘Help line’? Nobody seems able to help without passing on to someone else. This really is the most incompetent organisation!

  • mrprivv24 Ayman yacoob (@mrprivv24) reported

    @santanderuk hi we have bike and it’s broken Santander bike we’re would you like as to place this ? ASAP plz

  • Theo_Griff TheoGriff, 🇪🇸🏴󠁧󠁢󠁷󠁬󠁳󠁿 (@Theo_Griff) reported

    @santanderuk @santanderukhelp Please help. 4 phonecalls with Justin & Sean, Sandi chats and with Emma+ innumerable security questions + fingerprint authorisations and is now 4th day since Justin said my transfer was authorised but still not done. I can't sleep from stress HELPME

  • Henry_Greenleaf Henry Greenleaf (@Henry_Greenleaf) reported

    @santanderuk I’ve been on hold for over an hour please help - locked out of account and can only be sorted over the phone.

  • suzzy0001 Suzan Jaiden (@suzzy0001) reported

    @Keiran_Murphy @santanderuk Inbox cyberhacktoolz on Instagram to help you

  • Karamonkey1 Your Crazy Nan Ali (@Karamonkey1) reported

    Thank you @santanderuk 4% cash back on gas and electric bills from September if only the utility companies could help too 🤔

  • dazholdcroft1 Daz (Oaky) Holdcroft (@dazholdcroft1) reported from Stoke-on-Trent, England

    The Mrs 1 hour and 10 minutes on hold to @santanderuk can’t wait till it’s time to change mortgage I bet they answer first time then shocking service

  • HarringayBirder Harringay_Birder (@HarringayBirder) reported

    @santanderuk Found a credit card in the park this morning. Do you want me to let you know when I’ve cut it up (as your website advises)? Because I can find no way of doing so

  • conorgsmyth Conor G. Smyth (@conorgsmyth) reported

    @santanderuk have to admit that your customer service/support is pathetic. Yes, accept cyber security is a challenge, but if your systems/ algorithms are going to deny account access ensure online support is timely/accessible. 75 min wait, 4 staff & cut offs are not acceptable!

  • HeatherNewell2 Heather Newell (@HeatherNewell2) reported

    Why can I no longer access my banking apps on my iPhone??? So frustrating!! @santanderuk @Nationwide I’ve tried everything you’ve suggested and still not working! @AppleSupport please help