Is Santander down in Henley on Thames, Oxfordshire, England?
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Santander UK plc is a British bank, wholly owned by the Spanish Santander Group. Santander offers current accounts, savings, investments, loans, credit cards and other financial products.
Full Outage Map
TransactionsProblems in the last 24 hours in Henley on Thames, England
The chart below shows the number of Santander reports we have received in the last 24 hours from users in Henley on Thames and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by Santander users through our website.
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Mobile App (57%)
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Login (19%)
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Website (13%)
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Transactions (7%)
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Withdrawals (4%)
Community Discussion
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Santander Issues Reports Near Henley on Thames, England
Latest outage, problems and issue reports in Henley on Thames and nearby locations:
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Iain White
(@WhiteIain) reported
from
Bracknell, England
@santanderuk 40 mins on hold and still on hold actually sat in one of your branches who can’t help me after a call this morning to you advised me to go to a branch . Is this acceptable on any level . Anyone suggest a better more modern business bank I should be switching to ?
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Joey Maley
(@joeymaley) reported
from
Wokingham, England
@santanderuk I have just hung up after being on hold for the past 1 hour 23 minutes. You have the very worst history of phone times I have ever known. I wanted to sort my issue online but was unable to as your app is awful. You closed the local branch. You are beyond useless.
Santander Issues Reports
Latest outage, problems and issue reports in social media:
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kate
(@k_j_hall) reported
@MorganBroadcast @santanderuk @VirginActiveUK Wow this is horrific. In a cost of living crisis I would have thought that companies would do more to help their customers. I do hope that you are OK and you will be able to cope. Shame on them for their refusal to assist.
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Kerry Robinson
(@kegster12002) reported
@Judeet88 @MorganBroadcast I am sickened by your thread Charlotte and furious @santanderuk for their lack of concern or help. I really hope you get it resolved. It’s such an awful feeling and I am sending hugs. Also a co-op bank customer, who have been brilliant with fraud and support.
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Charlotte Jakab-Hall *BALLOT READY*
(@CharlotteNHSRN) reported
@MorganBroadcast I’m so sorry you’re going through this. I had my purse stolen in London and within 20 minutes they had spent my bank balances on each card- I was with @LloydsBank @santanderuk neither thought to question this, and neither would help to freeze my card. I was trapped in London 1/2
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Becca
(@BeccaH88) reported
@MorganBroadcast So awful that no one is helping you! @santanderuk as a customer this makes me very concerned about whether I can rely on you to keep my money safe - should I close my 123 account or are you going to help?
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Labour Lives
(@labour_lives) reported
@stillawake @santanderuk Many decades ago I remember the security ‘expert’ from Barclaycard telling the police (my clients were in PS for cloning credit cards) that it was impossible. Well clients managed it very well. Stole (inside job) credit card counterfoils from a restaurant. Banks always say No.
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JustWHU
(@Kenbw1960) reported
@MorganBroadcast Just fevking awful from @santanderuk will have to seriously consider the 6 accounts the family have with them now!!!
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Janine wybraniec
(@WybraniecJanine) reported
@MorganBroadcast @santanderuk you need to help this lady, your security to protect your clients was breeched by very sophisticated con artists this is no her fault , we are living in hard times you need to do the right thing and give her her money back.
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Dr Kara #NotABystander 💙🍎
(@1pluseipi) reported
@MorganBroadcast This is awful! Hoping @santanderuk & @VirginActiveUK sort out their respective security issues - and apologise!
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Jimbo🚴👨👩👧👦💡
(@JimmyOKeefe) reported
@JustRowena @santanderuk We're with @santanderuk but we're considering switching. This incident has most likely expedited that decision as we've been victims of this a couple of times and wouldn't like this level of service. Come on, give the last her money back!
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MarkM
(@MarkM1177) reported
@MorganBroadcast @santanderuk @VirginActiveUK The fact that an organised crime gang managed to access secure parts of a Virgin Active gym the same day the security barriers happened to not be working seems a remarkable coincidence to me.