Santander

Is Santander down in Henley on Thames, Oxfordshire, England?

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Santander UK plc is a British bank, wholly owned by the Spanish Santander Group. Santander offers current accounts, savings, investments, loans, credit cards and other financial products.

Problems in the last 24 hours in Henley on Thames, England

The chart below shows the number of Santander reports we have received in the last 24 hours from users in Henley on Thames and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Santander Outage Chart in Henley on Thames, Oxfordshire, England 12/28/2025 01:45

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Most Reported Problems

The following are the most recent problems reported by Santander users through our website.

  1. Mobile App (57%)

    Mobile App (57%)

  2. Login (18%)

    Login (18%)

  3. Website (12%)

    Website (12%)

  4. Transactions (8%)

    Transactions (8%)

  5. Withdrawals (4%)

    Withdrawals (4%)

Community Discussion

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Santander Issues Reports Near Henley on Thames, England

Latest outage, problems and issue reports in Henley on Thames and nearby locations:

  • WhiteIain Iain White (@WhiteIain) reported from Bracknell, England

    @santanderuk 40 mins on hold and still on hold actually sat in one of your branches who can’t help me after a call this morning to you advised me to go to a branch . Is this acceptable on any level . Anyone suggest a better more modern business bank I should be switching to ?

  • joeymaley Joey Maley (@joeymaley) reported from Wokingham, England

    @santanderuk I have just hung up after being on hold for the past 1 hour 23 minutes. You have the very worst history of phone times I have ever known. I wanted to sort my issue online but was unable to as your app is awful. You closed the local branch. You are beyond useless.

Santander Issues Reports

Latest outage, problems and issue reports in social media:

  • irelandcj Chris Ireland (@irelandcj) reported

    When I get a cold call from an unknown number I never answer. I look online to see what it says and block if it looks suspicious. So, @santanderuk @santanderukhelp could you please tell your SECURITY TEAM in Milton Keynes I've now unblocked the number they tried calling me on.

  • powanna29901 Anna Powell (@powanna29901) reported

    @santanderuk @santanderukhelp please help with trying to track down my mother in laws Abbey National mini ISAs. Hours spent on phone and visit to branch to no avail ….

  • Angrybot73 Disgruntled (@Angrybot73) reported

    I’m really upset by dreadful decline in @santanderuk customer service. They’ve screwed up my address change

  • Jamie199222 Jamie brewer (@Jamie199222) reported

    @santanderuk is online banking not working??

  • KateHollis14 Kate Hollis (@KateHollis14) reported

    @santanderuk I am very upset with the service I have received from you this evening. Charging me inappropriately, calling me by the wrong name, unable to help and passing me on to call up when the line is shut. #CustomerService

  • StephenNorth3 S N (@StephenNorth3) reported

    @santanderuk we are trying to change the phone number which allows my Dad to access his online account. Our 4th phone isn’t going very well. My dad is 91 in February - frail, quite deaf & feeling completely lost as your people struggle to do it. Which regulator do we complain to?

  • Montycora81 Mike Bond (@Montycora81) reported

    @santanderuk the app is not working, tried multiple times and got others to try and login to theirs with the same issue. Are you aware of this?

  • Chaeth Jon Howes ʕ•ᴥ•ʔ ⓥ 🏴󠁧󠁢󠁷󠁬󠁳󠁿 🇫🇷 🏳️‍🌈 🏴 (@Chaeth) reported

    @santanderuk no-one is answering your phones and your on-line chat isn't working. I have been on hold for 38 minutes trying to talk to you after going in to one of your branches and being told to call you. What the hell is going on?

  • GrazzaD Graz🇪🇺💙🏳️‍🌈🇺🇦 #FBPE #Woke #Resist #Rejoiner (@GrazzaD) reported

    @santanderuk Hi there, my account was opened on 9th September and the switch from my last bank happened shorty after. I haven't heard any news about the switch bonus, if I've qualified or when it might be paid. Please can you help?

  • farzana_sophia farzana 🧚🏽‍♂️ (@farzana_sophia) reported

    @santanderuk why is ur customer service so awful, worst ever bank i’ve banked w 😭😭