Santander

Is Santander down in Henley on Thames, Oxfordshire, England?

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Santander UK plc is a British bank, wholly owned by the Spanish Santander Group. Santander offers current accounts, savings, investments, loans, credit cards and other financial products.

Problems in the last 24 hours in Henley on Thames, England

The chart below shows the number of Santander reports we have received in the last 24 hours from users in Henley on Thames and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Santander Outage Chart in Henley on Thames, Oxfordshire, England 10/22/2025 15:25

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Most Reported Problems

The following are the most recent problems reported by Santander users through our website.

  1. Website (30%)

    Website (30%)

  2. Mobile App (30%)

    Mobile App (30%)

  3. Transactions (17%)

    Transactions (17%)

  4. Login (15%)

    Login (15%)

  5. Transfer (4%)

    Transfer (4%)

  6. Withdrawals (2%)

    Withdrawals (2%)

Community Discussion

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Santander Issues Reports Near Henley on Thames, England

Latest outage, problems and issue reports in Henley on Thames and nearby locations:

  • joeymaley Joey Maley (@joeymaley) reported from Wokingham, England

    @santanderuk I have just hung up after being on hold for the past 1 hour 23 minutes. You have the very worst history of phone times I have ever known. I wanted to sort my issue online but was unable to as your app is awful. You closed the local branch. You are beyond useless.

  • WhiteIain Iain White (@WhiteIain) reported from Bracknell, England

    @santanderuk 40 mins on hold and still on hold actually sat in one of your branches who can’t help me after a call this morning to you advised me to go to a branch . Is this acceptable on any level . Anyone suggest a better more modern business bank I should be switching to ?

Santander Issues Reports

Latest outage, problems and issue reports in social media:

  • djsayers01 Daniel Sayers (@djsayers01) reported

    @santanderuk still having issues with the app, says server not responding, is there still work ongoing?@santanderukhelp

  • _IreneYang_ Irene (@_IreneYang_) reported

    @santanderuk @santanderukhelp you have received an email from me regarding your recent decision to block me out of my own bank account. Please attend to this urgently - get in touch via email/DM please.

  • HasanAshraf6 Hasan Ashraf (@HasanAshraf6) reported

    @santanderukhelp My daughter is trying to open Essentials Current Account for the last two weeks (application reference number 20553465). Can someone at @santanderuk urgently help as we have to transfer funds from overseas. L

  • WordMediaCo David G Boyes (@WordMediaCo) reported

    @santanderuk @santanderukhelp I still can't access my #santander app on my iPhone.

  • 4r5ty69 Lesleysdaughter#DontlistentoBoris (@4r5ty69) reported

    @santanderuk Why can’t we access our money, this is so wrong! Have you been hacked?

  • SarahCHillman Sarah Hillman (@SarahCHillman) reported

    @MrPostman90 @santanderuk Another plug for First Direct. I had to cancel my debit card on Friday after losing my purse. In today's post (Monday) was the replacement. Such good service

  • HasanAshraf6 Hasan Ashraf (@HasanAshraf6) reported

    @santanderukhelp my daughter is trying to open Essentials Current Account for last two weeks (application reference number OLA20553465). @santanderuk is not helping and she is now out of pocket and I am not able to transfer funds. Please help.

  • ProperMyGander Horace (@ProperMyGander) reported

    @exradiodave @santanderuk If you think this was an isolated incident then you're very much mistaken. Third time in the past 9 months I haven't been able to access my cash for an entire day.

  • GaryStanley9 Gary Stanley (@GaryStanley9) reported

    @santanderuk problems with the mobile app? Getting a session timeout & server not responding message immediately on opening the app?

  • Sammie832Sh samantha harrison (@Sammie832Sh) reported

    @santanderuk your systems are down again! What is going on?