Is Santander down in Henley on Thames, Oxfordshire, England?
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Santander UK plc is a British bank, wholly owned by the Spanish Santander Group. Santander offers current accounts, savings, investments, loans, credit cards and other financial products.
Full Outage Map
TransactionsProblems in the last 24 hours in Henley on Thames, England
The chart below shows the number of Santander reports we have received in the last 24 hours from users in Henley on Thames and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by Santander users through our website.
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Mobile App (61%)
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Login (13%)
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Website (11%)
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Transactions (10%)
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Withdrawals (3%)
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Transfer (2%)
Live Outage Map Near Henley on Thames, Oxfordshire, England
The most recent Santander outage reports came from the following cities: Reading.
| City | Problem Type | Report Time |
|---|---|---|
 Reading |
Mobile App | |
| Reading |
Transfer | |
| Marlow |
Transactions | |
| Bracknell |
Mobile App | |
| Reading |
Website | |
| Bracknell |
Mobile App |
Community Discussion
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Santander Issues Reports Near Henley on Thames, England
Latest outage, problems and issue reports in Henley on Thames and nearby locations:
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Iain White
(@WhiteIain) reported
from
Bracknell, England
@santanderuk 40 mins on hold and still on hold actually sat in one of your branches who can’t help me after a call this morning to you advised me to go to a branch . Is this acceptable on any level . Anyone suggest a better more modern business bank I should be switching to ?
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Joey Maley
(@joeymaley) reported
from
Wokingham, England
@santanderuk I have just hung up after being on hold for the past 1 hour 23 minutes. You have the very worst history of phone times I have ever known. I wanted to sort my issue online but was unable to as your app is awful. You closed the local branch. You are beyond useless.
Santander Issues Reports
Latest outage, problems and issue reports in social media:
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Hamish Burns
(@Amostheking) reported
My Bank used to have a local business manager, then they got rid of them and now it takes weeks to get an appointment with the centralized one. The person is sick so it’s weeks again to reschedule! Great business service @santanderuk
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Xmo Strata Ltd
(@XmoStrata) reported
Today, @santanderuk caused us so many problems (7 calls) that we asked to be put through to their customer complaints dept. After waiting 15 mins, they apologises because they were too busy. We never did get through @santanderukhelp #banking #banks #poorservice
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Rob G
(@R_Gre8) reported
@santanderuk I left @HSBC_UK because they would not let me have more than £500 of MY money from 1 of their branches, @santanderuk thank you for the friendly service your team gave today, I withdrew money with no (reasonable) limit & no one interrogated me about what it was for!
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Caitlin McCann
(@Tatty_Bojangles) reported
Meanwhile his @santanderuk account was dealt with within 3 days, no issues.
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Oliver McVeigh
(@oliver_mcveigh) reported
@santanderuk - an exhausted and frustrated customer. Account locked, no one answering, only reply from your teams is wait a few days …it’s now been a WEEK. Unacceptable. Please have a senior manger call me
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🇬🇧 Robbie Mitchell 🇬🇧 #EndTheStigma
(@endthestigma103) reported
Why are @santanderuk so awful when it comes to chargebacks / refunds on unrecognised transactions? 🙄 Takes a scammer 5 seconds to drain your account yet your expected to wait 7-10 days for your money back and jump Through countless hoops? 🤔
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Luke
(@MrLukeChristian) reported
Idk what’s happened to @santanderuk recently but their customer service via webchat is appalling, no wonder so many people are leaving it and swapping banks.
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Andy Kelly
(@SavageEtBeau) reported
@santanderuk as an authenticated user in my online banking, I changed a standing order which was from one Santander account to another. You then blocked my access due to fraud detection. This was a week ago. 3 calls to head office and am told the fraud team will contact me. !
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Col
(@FootballThot) reported
@StuartJones7 @santanderuk Bare in mind I'm not shifting large quantities of money in and out. So you could of course face problems I don't
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Sian Griffiths
(@SianGriffiths6) reported
@santanderuk Hi Santander - do you have a direct email address for your Get to know your team department? Customer abroad is trying to get hold of anyone who can explain why account frozen and isbeing told to speak to that team. Left on hold for long periods and can’t get through