Santander

Is Santander down in Henley on Thames, Oxfordshire, England?

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Santander UK plc is a British bank, wholly owned by the Spanish Santander Group. Santander offers current accounts, savings, investments, loans, credit cards and other financial products.

Problems in the last 24 hours in Henley on Thames, England

The chart below shows the number of Santander reports we have received in the last 24 hours from users in Henley on Thames and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Santander Outage Chart in Henley on Thames, Oxfordshire, England 11/22/2025 06:40

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Most Reported Problems

The following are the most recent problems reported by Santander users through our website.

  1. Mobile App (62%)

    Mobile App (62%)

  2. Website (23%)

    Website (23%)

  3. Login (15%)

    Login (15%)

Community Discussion

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Santander Issues Reports Near Henley on Thames, England

Latest outage, problems and issue reports in Henley on Thames and nearby locations:

  • joeymaley Joey Maley (@joeymaley) reported from Wokingham, England

    @santanderuk I have just hung up after being on hold for the past 1 hour 23 minutes. You have the very worst history of phone times I have ever known. I wanted to sort my issue online but was unable to as your app is awful. You closed the local branch. You are beyond useless.

  • WhiteIain Iain White (@WhiteIain) reported from Bracknell, England

    @santanderuk 40 mins on hold and still on hold actually sat in one of your branches who can’t help me after a call this morning to you advised me to go to a branch . Is this acceptable on any level . Anyone suggest a better more modern business bank I should be switching to ?

Santander Issues Reports

Latest outage, problems and issue reports in social media:

  • j18myy James Yates (@j18myy) reported

    @santanderuk your service is awful at present. You never answer the phones, livechat can't handle my enquiry and you can't get basic transactions right!

  • garbs75 Adam (@garbs75) reported

    @santanderuk (Pt 4) why is it that as I’m clearly the victim of a fraud myself now I’m being treated as a suspect? I’m a normal working bloke with no weird or suspicious activity on my account since day 1. I’ve been told this could take 10 working days to resolve!!

  • TonieP tonie Parsons (@TonieP) reported

    @santanderuk disgusted you can accept my savings & now blocked my access, no communication or will you tell me where my money is

  • 35pRamen Davina 🍒 (@35pRamen) reported

    This months bank balance notification has been the real scare of spooky month. ty for sitting me back down @santanderuk

  • dave28263 Dave (@dave28263) reported

    @santanderuk Can’t get any help of these people cutt me off about 6 times had me on hold for about hour n half and then cut me off again worst bank I have come across

  • David_T_Evans Prof David Evans, OBE (@David_T_Evans) reported

    What an abysmal service experience with @santanderuk ! Weekday phone takes so long to get through. The infuriating BOT chat now has no records (lucky I took a screen shot) & weekend staff so depleted they can't action! Shocking! No wonder I want to close my account!

  • ClaudiaPeace2 Claudia Peace (@ClaudiaPeace2) reported

    @santanderuk shocking customer service -1hr to get through, 10 days to replace a stolen bank card..(which was sent 2nd class mail!) and unhelpful server attitude. This will be one customer less.

  • d_humbled Humbled D (@d_humbled) reported

    @PayPal is absolutely bullshit!!! How dare you accept transfers from @santanderuk and then block me from sending money to Santander. That’s not cool at all! I want an explaination for this immediately @PayPal after 10 years of service and payments I’m closing my account.

  • wednov1 @wednov (@wednov1) reported

    @santanderukhelp No thanks, stayed on for one hour 18 mins with no answer. following an earlier wait in a previous call of 56 mins. Terrible customer service. #santanderuk #customerexperience

  • Aaronplem Aaron Pleming (@Aaronplem) reported

    @santanderuk Hi, is Santander down for Maintenance or something I’ve tried booking something online and it keeps saying the Payment has failed Thanks