Santander status: access issues and outage reports
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Full Outage Map
- Santander generated 0 outage signals in the last 24 hours around Henley on Thames, including 0 direct reports.
Santander UK plc is a British bank, wholly owned by the Spanish Santander Group. Santander offers current accounts, savings, investments, loans, credit cards and other financial products.
Problems in the last 24 hours in Henley on Thames, England
The chart below shows the number of Santander reports we have received in the last 24 hours from users in Henley on Thames, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Community Discussion
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Santander Issues Reports Near Henley on Thames, England
Latest outage, problems and issue reports in Henley on Thames and nearby locations:
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Iain White (@WhiteIain) reported from Bracknell, England@santanderuk 40 mins on hold and still on hold actually sat in one of your branches who can’t help me after a call this morning to you advised me to go to a branch . Is this acceptable on any level . Anyone suggest a better more modern business bank I should be switching to ?
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Joey Maley (@joeymaley) reported from Wokingham, England@santanderuk I have just hung up after being on hold for the past 1 hour 23 minutes. You have the very worst history of phone times I have ever known. I wanted to sort my issue online but was unable to as your app is awful. You closed the local branch. You are beyond useless.
Santander Issues Reports
Latest outage, problems and issue reports in social media:
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Ian Davies (@loftedondrive) reported@santanderuk Shame there isn't something in there about mishandling accounts & being extremely unhelpful & lacking in customer service. As long as Ant & Dec are OK that's the main thing. Wonder if the banking ombudsman will call Ant & Dec as witnesses? More idea then your complaints dept 👎
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selina (@ZeroToCook) reported@santanderuk I’ve been on the phone waiting for you to sort my urgent issue for 1 hour. What staff are you talking about?? Genuinely Terrible customer service
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selina (@ZeroToCook) reportedAgain terrible service from @santanderuk @santanderuk . Blocked a high value transaction and been waiting on the phone in a queue for 45 min to get it unblocked… all whilst holding a screaming baby. Thanks for being useless Santander and reminding me why I should close my acc
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Simon Wade (@Simon_J_Wade) reported@santanderukhelp @santanderuk Can anyone at Santander tell me how they think a regular 40 minute telephone holding time is acceptable to customers who have to take time out of a working day to rectify their bank’s mistakes?
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Tom Pepper-Kernot (@KernotTom) reported@santanderuk Im moving my mortgage. You're no help. I'm waiting on the phone for 30mins. I cannot log online to get any info as i dont have a bank account with you. Useless.
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Christopher Fisher (@Christopher_Fis) reported@santanderuk ehsy s shambles you are, we are a charity who raise funds to support affordable care in our community. We use our reserves and donations plus income from the Nursing home to look after the elderly who cannot afford to pay the full cost. No Trustee gets paid. See on
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Brian W. Lavery 💙 (@brianlavery59) reported@santanderuk @santanderukhelp I suspect a phishing message been sent. However you have no DM to report it to. And your website is useless. Please advise
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John Rayson (@JohnRayson722) reported@santanderukhelp @santanderuk @santanderukhelp still on hold after half an hour. Absolutely shocking service! Locked out of internet banking the second time in a row in consecutive weeks. Local branch is closed when I am not working so I will have to take time off to see a real person 🤬🤬🤬🤯🤯
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Stuart Leigh (@StuartLeigh1) reported@santanderuk Today I made a formal complaint about the advice I was given regarding my mortgage and whilst the lade I spoke top was sympathetic and helpful I cant help feeling she didn't get all the details of the complaint
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Jonathan Heath (@HeathJonathan) reported@santanderuk @santanderukhelp your customer service on hold times are ridiculous. Why not just have a call back function?