Santander status: access issues and outage reports

Problems in the last 24 hours in Henley on Thames, England

The chart below shows the number of Santander reports we have received in the last 24 hours from users in Henley on Thames, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

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Santander Issues Reports Near Henley on Thames, England

Latest outage, problems and issue reports in Henley on Thames and nearby locations:

• 
  Joey Maley (@joeymaley) reported 19 minutes ago from Wokingham, England

  @santanderuk I have just hung up after being on hold for the past 1 hour 23 minutes. You have the very worst history of phone times I have ever known. I wanted to sort my issue online but was unable to as your app is awful. You closed the local branch. You are beyond useless.

• 
  Iain White (@WhiteIain) reported 24 minutes ago from Bracknell, England

  @santanderuk 40 mins on hold and still on hold actually sat in one of your branches who can’t help me after a call this morning to you advised me to go to a branch . Is this acceptable on any level . Anyone suggest a better more modern business bank I should be switching to ?

Santander Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Msy (@MsyMiss754) reported 5 minutes ago

  @santanderuk The message was sent sometime before 9am this morning - still nothing. Why get in touch with a customer if they haven’t reviewed the complaint already??

• 
  name pending (@wozeruk) reported 8 minutes ago

  @santanderuk I need some help. I have been rejected for a basic bank account but by law you after accept me underpayment account regulation 2015 you are designated by HM treasury and must offer a basic account I fit the criteria can somebody help me with this inquiry

• 
  dazz ii am (@dazzgedd73) reported 10 minutes ago

  Find it hard to believe how poor @santanderuk customer service is, been with them since Abbey National days (40+ years) unbelievably poor, certainly not the bank they were

• 
  melkay🖤🖤🖤 (@lemanie33) reported 11 minutes ago

  @santanderuk why are you emailing me whenever I spend on my credit card...YOUVE USED 90% OF YOUR LIMIT..... yes!! I kno!!! Its my card, its for using, as long as I pay it every month wtf do you care ? Infuriating . Stop it or i'll switch away

• 
  Jordz🇯🇲🇬🇧 (@jmanellis) reported 12 minutes ago

  @santanderuk @santanderukhelp how can my bank accounts just disappear on the app and website like that? I was told it wasnt set up which msked no because It was perfectly fine this morning and now suddenly nothing works I can’t access my bank accounts anymore

• 
  Tyler (@Empty_With_You) reported 13 minutes ago

  @santanderuk But by blocking my account I am affected. If you had just restricted her access, no problems. You have prevented me from accessing my wages without ever letting me know anything that’s going on. You’ve essentially stolen from me. I have to wait until she finishes work.

• 
  Mick Holds the Line (@Mickandhismusic) reported 13 minutes ago

  @santanderuk when are you going to Reinstate your Online Customer Alerts for when a new Credit arrives in our ac? I asked this Q two years ago and all I got was ‘yes we’re working on it’. The ‘you’re overdrawn’ alerts still come through unfailingly. Really poor from Santander 👎

• 
  Chris May (@cp_ma24524562) reported 15 minutes ago

  @santanderuk @santanderukhelp I keep getting notifications saying I need to confirm my identity, then in my app nowhere to do it HELP

• 
  Gray Schofield (@gray_schofield) reported 16 minutes ago

  @MartinSLewis @santanderuk offered me a cash Isa with a nice perk of an evoucher. They then don't send out the log in details in their own time limit and then stop the promotion so I don't get the evoucher... Investigate this please

• 
  Oasis (@Oasisrvti) reported 17 minutes ago

  @santanderuk every time I go through your tweets I am more disgusted because I see there is more things that you were doing that it’s just absolutely outrageous from cancer treatment to no disability access to people not being access their funds and not be able to get treatment