Is Santander down in Henley on Thames, Oxfordshire, England?
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Santander UK plc is a British bank, wholly owned by the Spanish Santander Group. Santander offers current accounts, savings, investments, loans, credit cards and other financial products.
Full Outage Map
TransactionsProblems in the last 24 hours in Henley on Thames, England
The chart below shows the number of Santander reports we have received in the last 24 hours from users in Henley on Thames and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by Santander users through our website.
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Mobile App (57%)
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Login (16%)
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Website (14%)
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Transactions (10%)
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Withdrawals (4%)
Live Outage Map Near Henley on Thames, Oxfordshire, England
The most recent Santander outage reports came from the following cities: Reading.
| City | Problem Type | Report Time |
|---|---|---|
 Reading |
Mobile App | |
| Reading |
Transfer | |
| Marlow |
Transactions | |
| Bracknell |
Mobile App | |
| Reading |
Website | |
| Bracknell |
Mobile App |
Community Discussion
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Santander Issues Reports Near Henley on Thames, England
Latest outage, problems and issue reports in Henley on Thames and nearby locations:
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Joey Maley
(@joeymaley) reported
from
Wokingham, England
@santanderuk I have just hung up after being on hold for the past 1 hour 23 minutes. You have the very worst history of phone times I have ever known. I wanted to sort my issue online but was unable to as your app is awful. You closed the local branch. You are beyond useless.
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Iain White
(@WhiteIain) reported
from
Bracknell, England
@santanderuk 40 mins on hold and still on hold actually sat in one of your branches who can’t help me after a call this morning to you advised me to go to a branch . Is this acceptable on any level . Anyone suggest a better more modern business bank I should be switching to ?
Santander Issues Reports
Latest outage, problems and issue reports in social media:
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Lisa Hignett
(@Lolisa46) reported
@MorganBroadcast I have never had an issue with @santanderuk but this is very worrying. My heart goes out to you Charlotte
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Hugh Lightbody
(@HughLightbody) reported
@NeilMackay78 @MorganBroadcast @santanderuk So sorry to hear of your issues Charlotte. My self same thought Neil. As a Santander customer I will be thinking twice about continuing that relationship. Extremely poor customer service.
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SR
(@shilen_rajani) reported
@MorganBroadcast Charlotte I'm so very very sorry to read that you have been an awful lot. No help from either @VirginActiveUK or @santanderuk. Absolutely disgraceful from both to take ZERO responsibility and for their failings
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Graham Mackenzie
(@GrahamMackenz18) reported
@MorganBroadcast @santanderuk If they had your phone and were able to access it they could get your pin from Santander app. I didn’t know you could go that until I saw your tweet
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Andrea M 🏳️⚧️🦖🏴🦕🇺🇦
(@1963AndreaM) reported
@MorganBroadcast This is just awful and for @VirginActiveUK @santanderuk to be this blase about it is just disgusting. I hope you get it sorted soon. Consider moving to another bank asap. If they can access your account again they will certainly try and Santander dn't seem to care.
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Four days until #geekdis ♿ starts!
(@JustGeekingBy) reported
@helengrantsays @santanderuk I know it was her card PIN, and you have to go through a lot of security hoops to change a PIN even if you get into the banking app, which you need the login details for. I'm not defending the bank at all, I agree they've screwed up, but some of this doesn't make sense.
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JK
(@JamieKa24649358) reported
@MorganBroadcast @santanderuk is literally a POS bank with an awful app, web UI and the worst customer service. Sorry this happened to you honestly , but I am not surprised Santander are next to useless in helping
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Coco62😷
(@Coco62mw) reported
@MorganBroadcast This is terrible, I hope @VirginActiveUK and @santanderuk make sure you get reimbursed
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Jemma Anderson 💙
(@Jemstar76) reported
@MorganBroadcast I hope @santanderuk @santanderukhelp will work with you to investigate exactly what went wrong here to protect all its customers. I’ve been a customer of theirs for 20 years+ but will switch in a heartbeat if their systems mean my money and security is compromised.
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DianeH
(@DianeHaywood71) reported
@drclairetaylor @santanderuk @bancosantander It's an awful thing - Iiterally just read the thread. Appalling lack of security.