Santander status: access issues and outage reports

Problems in the last 24 hours in Henley on Thames, England

The chart below shows the number of Santander reports we have received in the last 24 hours from users in Henley on Thames, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

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Santander Issues Reports Near Henley on Thames, England

Latest outage, problems and issue reports in Henley on Thames and nearby locations:

• 
  Iain White (@WhiteIain) reported 28 minutes ago from Bracknell, England

  @santanderuk 40 mins on hold and still on hold actually sat in one of your branches who can’t help me after a call this morning to you advised me to go to a branch . Is this acceptable on any level . Anyone suggest a better more modern business bank I should be switching to ?

• 
  Joey Maley (@joeymaley) reported 33 minutes ago from Wokingham, England

  @santanderuk I have just hung up after being on hold for the past 1 hour 23 minutes. You have the very worst history of phone times I have ever known. I wanted to sort my issue online but was unable to as your app is awful. You closed the local branch. You are beyond useless.

Santander Issues Reports

Latest outage, problems and issue reports in social media:

• 
  donna rawlinson (@jamieshawn1623) reported 2 minutes ago

  @SteveR69420419 @santanderuk mines not working eithier

• 
  Sheila kirkby (@kirkbysheila28) reported 2 minutes ago

  @santanderuk @JamesHassett1 Give him access to his money imagine if your account was restricted and you had young children 😳a couple of weeks ago you restricted access to the app just because I was a victim of fraud instead of helping you punished me because I couldn’t move money from one account to the

• 
  Gideon Carroll (@gideon_carroll) reported 6 minutes ago

  @santanderuk @TSB You are not changing @santanderuk. I am having a nightmare with your telephone banking. Can someone in social please help me?

• 
  Richard Truscott (@rtruscott) reported 7 minutes ago

  @santanderuk why is it impossible to report a lost or stolen credit/debit card when you’re abroad & not using your uk mobile phone number so can’t receive code to log onto online banking?

• 
  Southwalegande (@HarshMandviwala) reported 11 minutes ago

  @santanderukhelp @santanderuk the worst banking service ever My card is damaged and ordered a new one, it’s been more then 24 hours and still I cannot access a new card for online transaction. Moreover, no proper response on the help centre as well.

• 
  David Harman - News Paywalls are Censorship (@david_harman_uk) reported 12 minutes ago

  @santanderuk @TSB Another customer stitch-up & limits consumer choice @TheFCA

• 
  M.D (@Only1MaxyD) reported 14 minutes ago

  @santanderuk Hello, this is what I mean, rather than the customer have to subtract and do a calculation, can this current spend value be shown?

• 
  Vicki McGrann (@vix_avi) reported 21 minutes ago

  Absolutely SHOCKING service from @santanderuk Don’t bother banking with them. They can’t manage a simple request, tell lies constantly and waste my time. Absolutely livid! 😡

• 
  Albert Yang (@YangBeast) reported 22 minutes ago

  @santanderuk just experience the worst in branch customer service ever, as a long time Select customer I am considering closing my account!

• 
  ***✊🏻🏴󠁧󠁢󠁥󠁮󠁧󠁿🇬🇧🇺🇸🇮🇪🇦🇺✊🏻 (@GitNo1Baby64) reported 24 minutes ago

  @santanderuk @TSB HOW ******** AM I SUPPOSED TO DEPOSIT A CHEQUE WITH MY PHONE WHEN YOUR ****** APP DOESNT ******* WORK!!!!!!