Is Santander down in Henley on Thames, Oxfordshire, England?

Santander UK plc is a British bank, wholly owned by the Spanish Santander Group. Santander offers current accounts, savings, investments, loans, credit cards and other financial products.

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Problems in the last 24 hours in Henley on Thames, England

The chart below shows the number of Santander reports we have received in the last 24 hours from users in Henley on Thames and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

At the moment, we haven't detected any problems at Santander. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Santander users through our website.

1. 

   Mobile App (50%)

2. 

   Website (23%)

3. 

   Login (12%)

4. 

   Transactions (11%)

5. 

   Withdrawals (2%)

6. 

   Transfer (1%)

Community Discussion

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Santander Issues Reports Near Henley on Thames, England

Latest outage, problems and issue reports in Henley on Thames and nearby locations:

• Joey Maley (@joeymaley) reported 29 minutes ago from Wokingham, England

  @santanderuk I have just hung up after being on hold for the past 1 hour 23 minutes. You have the very worst history of phone times I have ever known. I wanted to sort my issue online but was unable to as your app is awful. You closed the local branch. You are beyond useless.

• Iain White (@WhiteIain) reported 42 minutes ago from Bracknell, England

  @santanderuk 40 mins on hold and still on hold actually sat in one of your branches who can’t help me after a call this morning to you advised me to go to a branch . Is this acceptable on any level . Anyone suggest a better more modern business bank I should be switching to ?

Santander Issues Reports

Latest outage, problems and issue reports in social media:

• James O'connor (@jamesoconnor74) reported 2 minutes ago

  @santanderuk your customer@service is shocking. My wife has been locked out of her account 4 times this week. Trying to take out savings. We promised transfer would be completed by yesterday afternoon and still nothing. This account will be@closed when money is transferred.

• dave (@elgoldave) reported 5 minutes ago

  @ImOliverWright @santanderuk Try working with them when elderly or disabled Ollie or little computer ability or indeed access. Closing branch in St Andrews (university accounts - madness) was such banter.

• Suzanne (@Suzanne36833894) reported 7 minutes ago

  @pervlens @MetroBank_Help @santanderuk Omg I wouldn’t the app for metro bank regularly goes down and there is no access to anything! It was fine for years but the last few months have been shocking

• Daliah Pietersen (@DaliahPietersen) reported 10 minutes ago

  @santanderuk Your Boosts may be useful but not when one has to log into their mobile banking then again into Boosts. It's a real pain while trying to pay at the cashier's or self service holding up other people behind. Why can't it be an app on its own?

• lori smallwood (@lori_smallwood) reported 10 minutes ago

  @santanderuk hi. Is there a problem with phone line quality today?

• Malcolm (@mas90) reported 11 minutes ago

  @santanderukhelp @santanderuk Hi, is this letter that I've received genuine? The phone number shown is listed as suspicious on the 'who called me' website. To be clear, I have not applied for a credit card. Thanks.

• robin wheeler (@WheelerRobin) reported 15 minutes ago

  @santanderuk Can't believe how bad SantanderUK customer service has become and how difficult it is to speak to a real person! Unbelievable and very poor experience to do the simplest of tasks!

• Ian O (@Iaogrady16) reported 17 minutes ago

  @santanderuk Tried calling customer services and got nowhere. I need to speak to your Insolvency department in regards to a common debtor. Any help?

• Anna Nutherthing (@nutherthing) reported 17 minutes ago

  @santanderuk @santanderukhelp WHY have you still got your 16 month out of@date switch offer described in your website and why is it top of the Google search??? This mislead me and no doubt countless others into the rigmarole required to switch when we could have gone elsewhere.

• Amanda Boyle OBE 🦕 (@nowaffle) reported 18 minutes ago

  OMG… is there is a worse bank for business than @santanderuk? Appreciate, it takes FIVE WORKING DAYS to update their systems. Banking like it’s 1999?