Is Santander down in Henley on Thames, Oxfordshire, England?
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Santander UK plc is a British bank, wholly owned by the Spanish Santander Group. Santander offers current accounts, savings, investments, loans, credit cards and other financial products.
Full Outage Map
TransactionsProblems in the last 24 hours in Henley on Thames, England
The chart below shows the number of Santander reports we have received in the last 24 hours from users in Henley on Thames and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by Santander users through our website.
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Mobile App (57%)
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Login (19%)
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Website (13%)
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Transactions (8%)
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Withdrawals (4%)
Community Discussion
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Santander Issues Reports Near Henley on Thames, England
Latest outage, problems and issue reports in Henley on Thames and nearby locations:
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Iain White
(@WhiteIain) reported
from
Bracknell, England
@santanderuk 40 mins on hold and still on hold actually sat in one of your branches who can’t help me after a call this morning to you advised me to go to a branch . Is this acceptable on any level . Anyone suggest a better more modern business bank I should be switching to ?
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Joey Maley
(@joeymaley) reported
from
Wokingham, England
@santanderuk I have just hung up after being on hold for the past 1 hour 23 minutes. You have the very worst history of phone times I have ever known. I wanted to sort my issue online but was unable to as your app is awful. You closed the local branch. You are beyond useless.
Santander Issues Reports
Latest outage, problems and issue reports in social media:
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Sophie Scott
(@SophieTScott) reported
@santanderuk absolutely appalled by your lack of customer service. Can’t get thru to report fraud. Been on hold for hours on end. What a joke.
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MatrixAnalysis
(@Fran115MW) reported
@santanderuk totally unacceptable Santander. You must be the most useless bank I've ever come across. No wonder I can't access the 5,000 euros in my spanish bank either, and you've let people take money from it that shouldn't be taking money from it. Where's Mr Bostock so I
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Hannah Griffith
(@HStodd89) reported
Day 10 of @santanderuk blocking my account & holding my money hostage. Still waiting for my "guaranteed" phone call I was meant to receive on Thursday to sort this mess out. No one can tell me why 48 hours has turned into 10 days or what the actual problem is. Useless.
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MatrixAnalysis
(@Fran115MW) reported
@santanderuk @firstdirect this is the absolute pits Santander, you have no reason whatsoever to block my request to switch to First Direct. My account is in credit. You froze my account for no good reason for 6 days, you've admitted you were in the wrong effectively, which
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Itachi
(@Itachi2193) reported
@shelaghw31 @santanderuk It's the new SCA (strong customer authentication) rule that came in. All retailers will now have to verify their customers on online payments. Check your number/email is upto date with your bank.
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Zain
(@Zain8987) reported
@santanderuk A reminder to all customers that Santander will support fraudulent activity on your account rather than paying you back if your phone is stolen. Do not bank with them.
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amira :)
(@amiraplayzrh) reported
@HStodd89 @santanderuk Dm @hytechcyber2 to fix your account issues immediately
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Martin J Clarke
(@martinjclarke) reported
@santanderukhelp @santanderuk Hi there, if you're going to lock me out of my (app and online) account (despite having correct login info and correct biometrics), please at least provide 24/7 customer service so you can be available to make things right. Thank you.
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Herry John
(@Herry_j40) reported
@Jimmydeeping @santanderuk inbox @drgrey_explorer for help
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Rod Webb
(@rodwebb) reported
1/2 Thinking of using @santanderuk ? I started trying to transfer money from our business account to an account in our name elsewhere, three hours ago, and have spent most of that time listening to a robot apologising for their appalling customer service.