Santander

Is Santander down in Henley on Thames, Oxfordshire, England?

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Santander UK plc is a British bank, wholly owned by the Spanish Santander Group. Santander offers current accounts, savings, investments, loans, credit cards and other financial products.

Problems in the last 24 hours in Henley on Thames, England

The chart below shows the number of Santander reports we have received in the last 24 hours from users in Henley on Thames and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Santander Outage Chart in Henley on Thames, Oxfordshire, England 12/26/2025 01:05

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Most Reported Problems

The following are the most recent problems reported by Santander users through our website.

  1. Mobile App (57%)

    Mobile App (57%)

  2. Login (18%)

    Login (18%)

  3. Website (12%)

    Website (12%)

  4. Transactions (8%)

    Transactions (8%)

  5. Withdrawals (4%)

    Withdrawals (4%)

Community Discussion

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Santander Issues Reports Near Henley on Thames, England

Latest outage, problems and issue reports in Henley on Thames and nearby locations:

  • WhiteIain Iain White (@WhiteIain) reported from Bracknell, England

    @santanderuk 40 mins on hold and still on hold actually sat in one of your branches who can’t help me after a call this morning to you advised me to go to a branch . Is this acceptable on any level . Anyone suggest a better more modern business bank I should be switching to ?

  • joeymaley Joey Maley (@joeymaley) reported from Wokingham, England

    @santanderuk I have just hung up after being on hold for the past 1 hour 23 minutes. You have the very worst history of phone times I have ever known. I wanted to sort my issue online but was unable to as your app is awful. You closed the local branch. You are beyond useless.

Santander Issues Reports

Latest outage, problems and issue reports in social media:

  • steveperry67 stephen blackburn (@steveperry67) reported

    @santanderuk any problems with online banking as I can't log on?

  • DrstrangeloveCH Drstrangelove (@DrstrangeloveCH) reported

    @santanderuk @actionfrauduk Bank details of scammer going by the name of Matthew Hopkins. Complaints have been filled with actionfraud UK, but no complaint option was available with the Santander Bank, it is unfortunate that the Bank does not block or black list such account.

  • elebowe89 Eleanor Bowe (@elebowe89) reported

    @santanderuk I have been trying to transfer my mortgage to you since July with the service you provided to support - enact and not only have they failed to meet the deadline agreed and I have now lost hundreds of pounds in extra charges. Please can you get in touch immediately,

  • Alijaney Ali W (@Alijaney) reported

    Down to £33 in our bank account as @santanderuk still haven’t made a large transfer we requested on 19 September despite several messages and a promise to escalate the request/our complaint. Unacceptable.

  • ButterCrypto Augustus C. (@ButterCrypto) reported

    @santanderuk Are you Crypto friendly? I wont touch a bank who decides what I can or cant do with my choices like they do in Communist China or North Korea so if you dont block transfers to and from Binance then I am very interested

  • AmandaJayneCol1 Amanda-Jayne Coleman (Lady) (@AmandaJayneCol1) reported

    @santanderuk I don't know about you but I never want to see that Man on TV again after Drink Driving w/ his Mother and nearly mowing down a Mother & Children. He Sickens me to My Stomache! A Coupla Wk's in Priory Like Katy Price. All's Good?! @celebrityradio

  • ryanpboothroyd Ryan Boothroyd (@ryanpboothroyd) reported

    @santanderuk your mobile app is telling me the details on my debit card do not match yet they're right and now my access is blocked. What a s**t sitch.

  • KFBPHOTO KEVIN FITZMAURICE-BROWN (@KFBPHOTO) reported

    @santanderuk Then as a bank you should employ more people to answer customer needs ! Don't blame the customers.

  • EmptyDungeon The Empty Dungeon (@EmptyDungeon) reported

    As ever appalling customer service from @santanderuk still on hold trying to close an account. Why did I ever both with this excuse for a #bank @santanderukhelp @bancosantander #customerexperience #customerservice

  • Zamroyal BDK (@Zamroyal) reported

    @santanderuk did a mortgage in principle on your website but I have no documentation to demonstrate you have agreed this. How can I get this?