Is Santander down in Henley on Thames, Oxfordshire, England?
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Santander UK plc is a British bank, wholly owned by the Spanish Santander Group. Santander offers current accounts, savings, investments, loans, credit cards and other financial products.
Full Outage Map
TransactionsProblems in the last 24 hours in Henley on Thames, England
The chart below shows the number of Santander reports we have received in the last 24 hours from users in Henley on Thames and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by Santander users through our website.
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Mobile App (40%)
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Website (26%)
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Transactions (16%)
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Login (11%)
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Transfer (5%)
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Withdrawals (2%)
Community Discussion
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Santander Issues Reports Near Henley on Thames, England
Latest outage, problems and issue reports in Henley on Thames and nearby locations:
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Joey Maley
(@joeymaley) reported
from
Wokingham, England
@santanderuk I have just hung up after being on hold for the past 1 hour 23 minutes. You have the very worst history of phone times I have ever known. I wanted to sort my issue online but was unable to as your app is awful. You closed the local branch. You are beyond useless.
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Iain White
(@WhiteIain) reported
from
Bracknell, England
@santanderuk 40 mins on hold and still on hold actually sat in one of your branches who can’t help me after a call this morning to you advised me to go to a branch . Is this acceptable on any level . Anyone suggest a better more modern business bank I should be switching to ?
Santander Issues Reports
Latest outage, problems and issue reports in social media:
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Christian Cullinane
(@EndvrCoach) reported
@santanderukhelp @santanderuk I don’t want to complain. I want you to provide the service you advertise and speak to me to resolve my issue that you have created and is impacting me right now. Feel free to send me a DM and I can give you a number to actually call me and resolve this.
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Danielle Molloy
(@DanielleMollo17) reported
@santanderuk I have been logged out of my online banking even with my correct details, called up 4x and nowhere & been on the phone for almost 4 hours today and all I want is access to my own money. Can someone please call me back
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jan howells
(@danzyhowells) reported
When is best time to call re mortgage query - 60 mins hold on the phone and online down - I could cry! @santanderuk
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Robert Fuller
(@RFAssociates) reported
@santanderuk what a terrible bank, customer service non-existent, local branch don’t want to know, tried so many numbers, got a fraud problem which is their problem, thank god I don’t bank with them!!!
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Sebastian Riemann
(@surbiton2012) reported
Dear @santanderuk thanks for fixing your IT issue. As you decided we are to work late, does this mean our proc fee is now at double rate? Surely you could have kept the rates open tomorrow morning for an extra 2 hours instead? Thanks from all of us.
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Steve M
(@liepija) reported
@santanderuk hi there. I don’t have access to my old number anymore, so how would I go about updating my contact details?
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Rhonwen Davies-Keane
(@RhonwenDavies) reported
@santanderuk is anyone working tonight? On the 24hr emergency number for the last half hour!!
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Charles C
(@charlescolbour1) reported
@santanderukhelp Hi @bancosantander please intervene with ur UK operation via @santanderuk on hold for 6.5 hours yest trying to get a transaction unblocked and 18 hours later I am back on hold as you have re-blocked the same company made complaint yesterday no contact. your UK help team do not..
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Kaz 🦁 #UTV
(@Noodles2312) reported
@santanderuk trying to report a fraud on my account - calling number with message saying we close at 8 - been calling since 7:15 SHOCKING SERVICE
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lunafish 🦕🦖
(@goodfoodgoodmo4) reported
@santanderukhelp trying to close our help to buy ISA. hour and a half on hold spoke briefly to a member of staff only to be hung up on at 17:55 guessing your employee was finishing at 18:00 regardless! We have been trying to get help since 24/06 appalling service. @santanderuk