Is Santander down in Henley on Thames, Oxfordshire, England?
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Santander UK plc is a British bank, wholly owned by the Spanish Santander Group. Santander offers current accounts, savings, investments, loans, credit cards and other financial products.
Full Outage Map
TransactionsProblems in the last 24 hours in Henley on Thames, England
The chart below shows the number of Santander reports we have received in the last 24 hours from users in Henley on Thames and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by Santander users through our website.
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Mobile App (61%)
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Login (13%)
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Website (11%)
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Transactions (10%)
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Withdrawals (3%)
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Transfer (2%)
Live Outage Map Near Henley on Thames, Oxfordshire, England
The most recent Santander outage reports came from the following cities: Reading.
| City | Problem Type | Report Time |
|---|---|---|
 Reading |
Mobile App | |
| Reading |
Transfer | |
| Marlow |
Transactions | |
| Bracknell |
Mobile App | |
| Reading |
Website | |
| Bracknell |
Mobile App |
Community Discussion
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Santander Issues Reports Near Henley on Thames, England
Latest outage, problems and issue reports in Henley on Thames and nearby locations:
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Joey Maley
(@joeymaley) reported
from
Wokingham, England
@santanderuk I have just hung up after being on hold for the past 1 hour 23 minutes. You have the very worst history of phone times I have ever known. I wanted to sort my issue online but was unable to as your app is awful. You closed the local branch. You are beyond useless.
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Iain White
(@WhiteIain) reported
from
Bracknell, England
@santanderuk 40 mins on hold and still on hold actually sat in one of your branches who can’t help me after a call this morning to you advised me to go to a branch . Is this acceptable on any level . Anyone suggest a better more modern business bank I should be switching to ?
Santander Issues Reports
Latest outage, problems and issue reports in social media:
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Donna Ross
(@Dross6666) reported
Disgusted with @santanderuk’s lack of help & care! After missing my 1st ever payment on my card, (due to sudden family bereavement & being unwell!) I called to sort it ASAP, BUT they reported it straight away to my credit file with not even a few weeks grace 😡😡 #NoCare #NoHelp
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Sir MondoTheMoody for *PM *Poet Minister
(@MondoMoody) reported
from
Widnes, England
@santanderukhelp @santanderuk @MoneySavingExp Still not sorted.After 3 useless letters, 8 calls.10hrs spent.Every Customer Service Agent telling me the last Agent had given me the wrong information (6 of them in total) No call back from Complaints 2 days after registering. Thought I'd lost my pension. Distraught.Made me ill.
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Donna Ross
(@Dross6666) reported
It’s terrible how @santanderuk leaves no room for human error! Instead they punish their customers by reporting a missed payment on a card LITERALLY straight away, BUT take a month - 6 wks to send updates through to your credit file??!!! “Sorry nothing we can do” they said!
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PlanBTC
(@BitRwithoutBTC) reported
From 15th November 2022, #Santander are placing a limit on #cryptocurrency transactions. A limit of £1,000 p/transaction & a total of £3,000 in any 30 day rolling period. The reason is of course to "protect our customers " @santanderuk **** YOU & YOUR PROTECTION🖕 #Bitcoin
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Sir MondoTheMoody for *PM *Poet Minister
(@MondoMoody) reported
from
Widnes, England
@santanderukhelp @santanderuk ?Criminal Customer Service.Voted worst bank by @MoneySavingExp.I concur.Opened EasyAccessSaver to add to Mortgage Acct.Sent my whole Pension pot.Their mistakes locked me out.Didn't even know if it got there for 2 weeks.10 hrs.8 phone calls. Zero service.Don't bother
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Beurgeois Gentilhomme
(@boudhabyebye) reported
@santanderuk what a joke. I went to a Branch as indicated on your website for a change of address abroad. And the only thing that these people had to tell me was: you need to send the document by mail. What a joke. And you charge 3.5% of interest rates on mortgages… jokers
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Anthony Bennett
(@Anthony14822896) reported
@santanderuk Santander dreadful dreadful bank DO NOT USE read telegraph money yet another massive problem and lowest service possible from them
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Dr Poppy Gibson 🧡🖤
(@poppygibsonuk) reported
@santanderuk @santanderukhelp I am so upset with your service- lost my bank card 2 weeks ago- phoned 13 days for a replacement but still no sign- having to borrow cash from people 😞 I just rang up customer services to see if they could resend another card and they hung up on me!
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Sir MondoTheMoody for *PM *Poet Minister
(@MondoMoody) reported
from
Widnes, England
@MoneySavingExp @santanderuk Still not sorted.After 3 useless letters, 8 calls.10hrs spent.Every Customer Service Agent telling me the last Agent had given me the wrong information (6 of them in total) No call back from Complaints 2 days after registering. Thought I'd lost my pension. Distraught.Made me ill.
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Sir MondoTheMoody for *PM *Poet Minister
(@MondoMoody) reported
from
Widnes, England
@MoneySavingExp @santanderuk ?Criminal Customer Service.Voted worst bank by @MoneySavingExp.I concur.Opened EasyAccessSaver to add to Mortgage Acct.Sent my whole Pension pot.Their mistakes locked me out.Didn't even know if it got there for 2 weeks.10 hrs.8 phone calls. Zero service.Don't bother