Santander

Is Santander down in Hartlepool, England?

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The latest reports from users having issues in Hartlepool come from postal codes TS24.

Santander UK plc is a British bank, wholly owned by the Spanish Santander Group. Santander offers current accounts, savings, investments, loans, credit cards and other financial products.

Problems in the last 24 hours in Hartlepool, England

The chart below shows the number of Santander reports we have received in the last 24 hours from users in Hartlepool and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Santander Outage Chart in Hartlepool, England 03/13/2025 17:40

At the moment, we haven't detected any problems at Santander. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Santander users through our website.

  1. Transactions (31%)

    Transactions (31%)

  2. Mobile App (22%)

    Mobile App (22%)

  3. Website (17%)

    Website (17%)

  4. Login (14%)

    Login (14%)

  5. Transfer (12%)

    Transfer (12%)

  6. Withdrawals (4%)

    Withdrawals (4%)

Live Outage Map Near Hartlepool, England

The most recent Santander outage reports came from the following cities: Hartlepool.

Loading map, please wait...
City Problem Type Report Time
United KingdomHartlepool Transactions
United KingdomStockton-on-Tees Mobile App
United KingdomHartlepool Withdrawals
United KingdomStockton-on-Tees Transfer
United KingdomRedcar Transactions
United KingdomRedcar Transactions

Community Discussion

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Santander Issues Reports Near Hartlepool, England

Latest outage, problems and issue reports in Hartlepool and nearby locations:

  • CasemoreMatt Matt Casemore (@CasemoreMatt) reported from Trimdon Foundry, England

    @santanderuk @santanderukhelp your customer service is appalling. Hanging up on the customer isn't very professional, is it. All we wanted to do was change our address!

Santander Issues Reports

Latest outage, problems and issue reports in social media:

  • ZeroToCook selina (@ZeroToCook) reported

    @santanderuk I’ve been on the phone waiting for you to sort my urgent issue for 1 hour. What staff are you talking about?? Genuinely Terrible customer service

  • kane_tabitha ThaliaTheWriter (@kane_tabitha) reported

    @santanderuk Rubbish customer service. On hold for over an hour! How is that ok!

  • chrisctturner london City events (@chrisctturner) reported

    @santanderukhelp @santanderuk the worst customer service ever #avoid

  • JohnRayson722 John Rayson (@JohnRayson722) reported

    @santanderukhelp @santanderuk I have tried using the so called online re-access service which also does not work!!! This is beyond a joke. 2nd time in as many weeks. I am still on hold to endless on hold music.

  • robertoreal Roberto Real (@robertoreal) reported

    @santanderuk the most appalling user experience I have ever encountered with your registration process. Impossible to register and password creation process so complicated with no clear feedback mechanism.

  • SaraBostock Sara (@SaraBostock) reported

    @santanderuk I am a personal current account holder. I want to switch a business sports club account to u, website indicates i can do this & easily. Do I need to go in branch or can it be done online? With branch closures my new “local” branch isn’t very local for me to get too.

  • Sun18000 $un❤️ (@Sun18000) reported

    @santanderuk on hold to you for ages and then when you finally answer you breach GDPR on another customer! Then when you realised you got the wrong customer you just hung up on me!! Wow. Would appreciate a call back please. Thank you.

  • peastonprice Andy Price FRSA FHEA (@peastonprice) reported

    @santanderuk Three days trying to get through to get my account online account unblocked! Terrible customer service..

  • StuartLeigh1 Stuart Leigh (@StuartLeigh1) reported

    @santanderuk Today I made a formal complaint about the advice I was given regarding my mortgage and whilst the lade I spoke top was sympathetic and helpful I cant help feeling she didn't get all the details of the complaint

  • KernotTom Tom Pepper-Kernot (@KernotTom) reported

    @santanderuk Im moving my mortgage. You're no help. I'm waiting on the phone for 30mins. I cannot log online to get any info as i dont have a bank account with you. Useless.