Santander

Is Santander down in Hartlepool, England?

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Santander UK plc is a British bank, wholly owned by the Spanish Santander Group. Santander offers current accounts, savings, investments, loans, credit cards and other financial products.

Problems in the last 24 hours in Hartlepool, England

The chart below shows the number of Santander reports we have received in the last 24 hours from users in Hartlepool and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Santander Outage Chart in Hartlepool, England 04/29/2025 10:35

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Most Reported Problems

The following are the most recent problems reported by Santander users through our website.

  1. Mobile App (29%)

    Mobile App (29%)

  2. Transactions (27%)

    Transactions (27%)

  3. Website (16%)

    Website (16%)

  4. Login (15%)

    Login (15%)

  5. Transfer (11%)

    Transfer (11%)

  6. Withdrawals (2%)

    Withdrawals (2%)

Live Outage Map Near Hartlepool, England

The most recent Santander outage reports came from the following cities: Stockton-on-Tees and Hartlepool.

Loading map, please wait...
City Problem Type Report Time
United KingdomStockton-on-Tees Mobile App
United KingdomHartlepool Transactions
United KingdomStockton-on-Tees Mobile App
United KingdomHartlepool Withdrawals
United KingdomStockton-on-Tees Transfer
United KingdomRedcar Transactions

Community Discussion

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Santander Issues Reports Near Hartlepool, England

Latest outage, problems and issue reports in Hartlepool and nearby locations:

  • CasemoreMatt Matt Casemore (@CasemoreMatt) reported from Trimdon Foundry, England

    @santanderuk @santanderukhelp your customer service is appalling. Hanging up on the customer isn't very professional, is it. All we wanted to do was change our address!

Santander Issues Reports

Latest outage, problems and issue reports in social media:

  • elisa009uk Elisa Jane Taylor (@elisa009uk) reported

    Thank you very much @santanderukhelp @santanderuk twice cutting me off when I'm waiting for over 30 minutes to speak to someone! Why are you the only bank so busy you must be the richest bank in the UK! It's a NIGHTMARE ever trying to get any customer help 😭😭😭 Time to switch

  • ClareWiener Clare Wiener (@ClareWiener) reported

    @santanderukhelp the recipient has received 2 payments & has offered a refund. This is no thanks to @santanderuk who don't want to speak to customers & cut customers off. App actually relayed message payment couldn't go through to try again. Definitely at @santanderuk issue. The App is awful

  • Ashley_little_ Ashley little (@Ashley_little_) reported

    @santanderuk hi I’m disabled and have asked you too offer a service that you offer others and have explained my situation to you and have requested what I need to do too get a bank account and it now looks like you are ignoring me ? . I feel My request is reasonable

  • pamunya Patience Muthoni (@pamunya) reported

    @santanderuk @santanderukhelp 2 branch visits and 5 customer care calls later, I'm still being taken round in circles about an application made 4 weeks ago. Nobody wants to advise on exactly what the issue is with an account opening application.

  • TheRunningDon Stephen Kerr (@TheRunningDon) reported

    Hi @santanderuk @santanderukhelp Still waiting after 45 mins for someone to discuss the mishandling of a complaint. It appears you’re all too shy to speak to me & a very junior customer service advisor is having no luck in encouraging someone senior to take the call. Oh dear.

  • benny_62 Ben Durham (@benny_62) reported

    Awful difficulties trying to openan account with @santanderuk Endless emails and requests which are duplicated. Timeouts on uploads and ONE hour waits on the phone !

  • t1racy Tracy Corbett (@t1racy) reported

    @santanderuk how can I get a replacement debit card- your robot has a technical issue, website has an unknown problem and the phone line is too busy. You haven’t sent me a replacement one and mine will be out of date in 2 days time. Please can you help me

  • BennyBongoP3fan Benny Bongo (@BennyBongoP3fan) reported

    @santanderuk Your customer service is absymal!

  • Ashbp236 Ash 🇬🇧🇻🇨🙎🏾‍♀️ (@Ashbp236) reported

    @santanderuk I can’t get into the app. Is there a problem?

  • OrlaKearney7 Orla Kearney (@OrlaKearney7) reported

    Why is @santanderuk still showing branches on their website as open, when in fact they’re permanently closed? I had a fruitless and frustrating visit to the Strand today which was a complete waste of my time. Very unprofessional.