Is Santander down in Hartlepool, England?
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Santander UK plc is a British bank, wholly owned by the Spanish Santander Group. Santander offers current accounts, savings, investments, loans, credit cards and other financial products.
Full Outage Map
TransactionsProblems in the last 24 hours in Hartlepool, England
The chart below shows the number of Santander reports we have received in the last 24 hours from users in Hartlepool and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by Santander users through our website.
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Mobile App (46%)
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Login (20%)
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Transactions (18%)
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Website (12%)
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Transfer (3%)
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Withdrawals (1%)
Community Discussion
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Santander Issues Reports Near Hartlepool, England
Latest outage, problems and issue reports in Hartlepool and nearby locations:
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Matt Casemore
(@CasemoreMatt) reported
from
Trimdon Foundry, England
@santanderuk @santanderukhelp your customer service is appalling. Hanging up on the customer isn't very professional, is it. All we wanted to do was change our address!
Santander Issues Reports
Latest outage, problems and issue reports in social media:
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Ray 🦅 🏴
(@raystratman) reported
@santanderuk Holding on phone forever listening to music. 45 minutes now. Transferred from one person to another. Very simple query to help line. ‘Help line’? Nobody seems able to help without passing on to someone else. This really is the most incompetent organisation!
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Terry Barnett 💙
(@_Terry_Barnett) reported
@santanderuk A 59 minute wait on the phone to request a copy of a mortgage statement only to be told there’s a charge of £5 for this. Having been with you for 16 years it’s very disappointing to see the days of customer service are gone, and those of arbitrary charges are here.
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gheathen 🇪🇺 😷 🕷️ 3.5% #rejoin #FBPE
(@gheathen) reported
@bld2013 @santanderuk Not sure I have much sympathy. How did they get into her phone in the first place? No PIN or fingerprint required? If I want to see a PIN in a banking app then my fingerprint and/or an access code is needed at three different stages. Seems negligent to me.
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Suzan Jaiden
(@suzzy0001) reported
@Keiran_Murphy @santanderuk Inbox cyberhacktoolz on Instagram to help you
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Vicki Prout
(@vickipper) reported
@MorganBroadcast Watching closely not least because I am a @santanderuk customer looking to jump ship 👀
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James Robinson
(@jamesr_pcw) reported
Shocking customer service @santanderuk three calls 230 minutes of life wasted and no answer. Sort it out
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myoung
(@myoung5655) reported
@santanderuk, I would love to know the right process to remove my email address from one of your customer accounts. And why do you not do email owner validation?
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Daz (Oaky) Holdcroft
(@dazholdcroft1) reported
from
Stoke-on-Trent, England
The Mrs 1 hour and 10 minutes on hold to @santanderuk can’t wait till it’s time to change mortgage I bet they answer first time then shocking service
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Keiran Murphy
(@Keiran_Murphy) reported
@santanderuk can’t access my online account through the website. Can you help me access my account?
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Harringay_Birder
(@HarringayBirder) reported
@santanderuk Found a credit card in the park this morning. Do you want me to let you know when I’ve cut it up (as your website advises)? Because I can find no way of doing so