Is Santander down in Harpenden, Hertfordshire, England?
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Santander UK plc is a British bank, wholly owned by the Spanish Santander Group. Santander offers current accounts, savings, investments, loans, credit cards and other financial products.
Full Outage Map
TransactionsProblems in the last 24 hours in Harpenden, England
The chart below shows the number of Santander reports we have received in the last 24 hours from users in Harpenden and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by Santander users through our website.
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Mobile App (59%)
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Website (13%)
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Transactions (11%)
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Login (11%)
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Withdrawals (3%)
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Transfer (2%)
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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Santander Issues Reports Near Harpenden, England
Latest outage, problems and issue reports in Harpenden and nearby locations:
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Rob Taylor
(@TreborRolyat) reported
from
Amersham, England
@santanderuk Shocking customer service wasting hours of peoples time either queuing on phone lines closing local branches reduced opening hours hours. Treat customers with absolute contempt
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Patrick Keyte
(@PatrickKeyte) reported
from
London Colney, England
@santanderuk I’ve been trying to apply for a loan all day and once I put the OTP in your site breaks, this has happened numerous times. I can’t use another browser because it asks for a landline number which I do not have.
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Marc Hartog
(@marchartog) reported
from
Radlett, England
Can’t quite believe I am taking to twitter to get someone @santanderuk to talk to me about a major banking error (theirs) that needs urgent attention. Only been a customer for 40 years. Hours on hold, cut offs, no calls back, for 5 days - just call me!@jaydunne81 @santanderukhelp
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Marc Hartog
(@marchartog) reported
from
Radlett, England
Can’t quite believe I am taking to twitter to get someone @santanderuk to talk to me about a major banking error (theirs) that needs urgent attention. Only been a customer for 40 years. Hours on hold, cut offs, no calls back, for 5 days - just call me @jaydunne81 @santanderukhelp
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Nuclear Summer
(@lizardUnicorn) reported
from
London, England
@santanderuk are the worst. Completely ridiculous bunch of clowns. Just shut your private banking operation down if you can't be bothered to provide customer service.
Santander Issues Reports
Latest outage, problems and issue reports in social media:
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Dave Carson
(@DilbertDave) reported
Wasted trip into town today to deposit a cheque into @santanderuk Exmouth - checked the Saturday opening times on their site only to find it closed when I got here. #fail
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Louis Clack
(@louisclack) reported
@ElitaEtheric @NatWest_Help @santanderuk It's all getting a bit much Customer service is appalling!
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charlotte
(@lottietowns97) reported
. @santanderuk, I called your customer services number today and Jack from Glasgow was SO helpful, love it! 🤙
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AMOSFFB
(@Amosffb) reported
@santanderuk please advise free phone number to call customer service. Not paying 0.65p per minute thanks .
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Jules
(@CamlinJulie) reported
@santanderuk my son has been trying to get through to your phoneline for weeks to unblock his account. Another 45 mins on the phone today still no joy. Please help he is desperate to unlock his account following fraud text message.
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Rupsy
(@rupsy007) reported
@santanderuk Hi, my missus credit file shows she has a Santander account. How do we go about ascertain this, as were not getting far with customer services?
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Abell Morliss International
(@abelljms) reported
@XmoSteve @santanderuk @santanderukhelp ..Sadly because banks are bastards. No one on their collective staff ever takes Ownership of Stuff. Santander is frequently in abysmal service stories. But they don't care, because they are making £$€bundles. Once I have my £1m to start my bank this kind of toss will end.
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Sallyann Betts
(@SallyannBetts) reported
Come on @santanderuk I’ve spent 30 minutes holding already, for a 6 minute call, and now 18 minutes with the phone just ringing out to the Mortgage Dept. #pandemic #covid can no longer be used as an excuse for crappy customer service @financialombuds is this acceptable?
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@Pascal
(@paskalis) reported
@santanderuk Live chat on your website is rubbish. 20 min on a phone and still waiting. What are you doing?
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Mike Trevor
(@MikeTCutter) reported
@santanderuk @santanderukhelp given up after 26 minutes waiting. Terrible service