Santander status: access issues and outage reports

Problems in the last 24 hours in Harpenden, England

The chart below shows the number of Santander reports we have received in the last 24 hours from users in Harpenden, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

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Santander Issues Reports Near Harpenden, England

Latest outage, problems and issue reports in Harpenden and nearby locations:

• 
  Patrick Keyte (@PatrickKeyte) reported 5 minutes ago from London Colney, England

  @santanderuk I’ve been trying to apply for a loan all day and once I put the OTP in your site breaks, this has happened numerous times. I can’t use another browser because it asks for a landline number which I do not have.

• 
  Marc Hartog (@marchartog) reported 7 minutes ago from Radlett, England

  Can’t quite believe I am taking to twitter to get someone @santanderuk to talk to me about a major banking error (theirs) that needs urgent attention. Only been a customer for 40 years. Hours on hold, cut offs, no calls back, for 5 days - just call me @jaydunne81 @santanderukhelp

• 
  Jane palmer (@palmsjane1965) reported 16 minutes ago from Hertfordshire, England

  @alex_thfc22 @Barclays @santanderuk Working in banking you need Santander to deal with it as they will be able to locate the payment, Barclays won’t.

• 
  Marc Hartog (@marchartog) reported 19 minutes ago from Radlett, England

  Can’t quite believe I am taking to twitter to get someone @santanderuk to talk to me about a major banking error (theirs) that needs urgent attention. Only been a customer for 40 years. Hours on hold, cut offs, no calls back, for 5 days - just call me!@jaydunne81 @santanderukhelp

• 
  Rob Taylor (@TreborRolyat) reported 40 minutes ago from Amersham, England

  @santanderuk Shocking customer service wasting hours of peoples time either queuing on phone lines closing local branches reduced opening hours hours. Treat customers with absolute contempt

Santander Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Tessa Bennett #bemoretoddy (@littlemore20) reported 9 minutes ago

  @HWarlow @santanderuk awful to hear

• 
  5 ar student (@5arstudent) reported 9 minutes ago

  @santanderuk have literally blocked my current account after switching to them and are not sending me any updates despite me calling them 4 times. They can’t even give me the name of the department who handles my account. Disgraceful, criminal service. @santanderukhelp

• 
  Traffic Hombre (@neilwaring1) reported 13 minutes ago

  @santanderuk pop up on app that you have to give more details who is owned by a 3rd party, elderly family member who can't do this and a phone call too yourselves with no help given #poorservice#notelderlyfriendly#responseisrequired🤯🤯🤯

• 
  subconsciouscyclist (@subconsciouscyc) reported 13 minutes ago

  @santanderuk I've had a complaint open with you since March. You have admitted liability but still not resolved the issue. You have taken my money and not reduced the interest on my car finance because your systems are incapable of making this simple calculation.

• 
  Ash 1974🔴🏐 (@andy_horner) reported 14 minutes ago

  @santanderuk Not really any help and 5 days was mentioned which is a joke as its not 1950 is it?

• 
  Pasteur Eyes #UTA 🟥 (@broncoskolar) reported 15 minutes ago

  Disappointed @santanderuk that you moved my local Canary Wharf branch without telling me. Not good customer service.

• 
  Urmston Meadows (@UrmstonMeadows) reported 17 minutes ago

  @santanderuk - we'll put your fees up but don't worry, the service will be even worse

• 
  Geronimog (@geronimo2497) reported 17 minutes ago

  @David90shaw This is already happening if you use mobile banking apps, with the threat of restricted access to said app if you don't comply and upload photo id, thus forcing you into branches that are closing on a daily basis @santanderuk the latest do this.

• 
  dazz ii am (@dazzgedd73) reported 19 minutes ago

  Find it hard to believe how poor @santanderuk customer service is, been with them since Abbey National days (40+ years) unbelievably poor, certainly not the bank they were

• 
  Greg (@potatoe_greg) reported 25 minutes ago

  @santanderuk why are internal transfers on personal savings to bank accounts not working???