Santander status: access issues and outage reports

Problems in the last 24 hours in Harpenden, England

The chart below shows the number of Santander reports we have received in the last 24 hours from users in Harpenden, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

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Santander Issues Reports Near Harpenden, England

Latest outage, problems and issue reports in Harpenden and nearby locations:

• 
  Patrick Keyte (@PatrickKeyte) reported 26 minutes ago from London Colney, England

  @santanderuk I’ve been trying to apply for a loan all day and once I put the OTP in your site breaks, this has happened numerous times. I can’t use another browser because it asks for a landline number which I do not have.

Santander Issues Reports

Latest outage, problems and issue reports in social media:

• 
  @wednov (@wednov1) reported 2 minutes ago

  @santanderukhelp No thanks, stayed on for one hour 18 mins with no answer. following an earlier wait in a previous call of 56 mins. Terrible customer service. #santanderuk #customerexperience

• 
  michael brooks (@m18ck) reported 2 minutes ago

  @santanderukhelp @santanderuk 22 days today with no bank account and no access to any money you are a joke Santander

• 
  Prof David Evans, OBE (@David_T_Evans) reported 3 minutes ago

  What an abysmal service experience with @santanderuk ! Weekday phone takes so long to get through. The infuriating BOT chat now has no records (lucky I took a screen shot) & weekend staff so depleted they can't action! Shocking! No wonder I want to close my account!

• 
  nick (@Nick2019_01) reported 4 minutes ago

  @santanderuk Hi. I've received two letters with my debit card and a PIN last week. However, when I try to sign-up for online banking, I keep getting an error: 'One or more of the details you have entered don’t match what we hold on our records for you. Please check and try again'

• 
  @wednov (@wednov1) reported 9 minutes ago

  @santanderuk locked out again from #esaver account. If you can’t fix access to these accounts, you should at least alert prospective customers. You have verified my ID many times now but still get locked out. #customerservice @itvMLshow

• 
  Mallmate (@Mallmateuk) reported 11 minutes ago

  @santanderuk Wow abysmal customer service - Trying to log on fir the first time - impossible. Trying to contact customer service and cut off twice midway through conversation - VERY frustrating - can you help please

• 
  sharon amanda (@sharon_amanda4) reported 13 minutes ago

  @santanderuk #Santander are so #rude. Reluctantly talked me through changing my accounts online, then hung up on me before I finished saying, sorry for being a pain. So hard to get anyone to help you ☹

• 
  RobbTerr (@ro65876126) reported 13 minutes ago

  @santanderuk Worse than Let’s get ready. Awful.

• 
  Alison (@ali_howse) reported 18 minutes ago

  @santanderuk "easy access" ... you have blocked me "for security reasons" for trying to withdraw my own money. ******* joke.

• 
  Jim🔻⚫️ 💙 🇪🇺🏳️‍🌈 (@JimGilroy) reported 20 minutes ago

  Made a big mistake opening a @santanderuk savings account a few weeks ago. I still can’t access my account with them online, via mobile or over the phone. Had to raise it as a complaint which is still not resolved. Just waited on the phone for an hour to get through to an idiot.