Santander status: access issues and outage reports
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- Santander generated 0 outage signals in the last 24 hours around Harpenden, including 0 direct reports.
Santander UK plc is a British bank, wholly owned by the Spanish Santander Group. Santander offers current accounts, savings, investments, loans, credit cards and other financial products.
Problems in the last 24 hours in Harpenden, England
The chart below shows the number of Santander reports we have received in the last 24 hours from users in Harpenden, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Community Discussion
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Santander Issues Reports Near Harpenden, England
Latest outage, problems and issue reports in Harpenden and nearby locations:
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Marc Hartog (@marchartog) reported from Radlett, EnglandCan’t quite believe I am taking to twitter to get someone @santanderuk to talk to me about a major banking error (theirs) that needs urgent attention. Only been a customer for 40 years. Hours on hold, cut offs, no calls back, for 5 days - just call me!@jaydunne81 @santanderukhelp
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Jane palmer (@palmsjane1965) reported from Hertfordshire, England@alex_thfc22 @Barclays @santanderuk Working in banking you need Santander to deal with it as they will be able to locate the payment, Barclays won’t.
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Rob Taylor (@TreborRolyat) reported from Amersham, England@santanderuk Shocking customer service wasting hours of peoples time either queuing on phone lines closing local branches reduced opening hours hours. Treat customers with absolute contempt
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Marc Hartog (@marchartog) reported from Radlett, EnglandCan’t quite believe I am taking to twitter to get someone @santanderuk to talk to me about a major banking error (theirs) that needs urgent attention. Only been a customer for 40 years. Hours on hold, cut offs, no calls back, for 5 days - just call me @jaydunne81 @santanderukhelp
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Patrick Keyte (@PatrickKeyte) reported from London Colney, England@santanderuk I’ve been trying to apply for a loan all day and once I put the OTP in your site breaks, this has happened numerous times. I can’t use another browser because it asks for a landline number which I do not have.
Santander Issues Reports
Latest outage, problems and issue reports in social media:
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TEH RED ZMAN (@REDZMANG) reported@santanderuk @chaosprimeZ Sounds like something you're doing on purpose the only one that can block the DMS from being sent is you.
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100 (@GhostNoFace0101) reported@santanderuk another **** bank been sat in a queue for about 20mins no answer
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Lucy Arnold-Courtney (@arnoldlaa) reported@santanderuk trying to help my FIL set up online banking has been the worst experience. Hours and hours of phone calls, letters that don't arrive, blocking banking as soon as it has been set up. Voice ID when he has had throat cancer. An hour wait on each call. It's awful.
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Stumpysaurus🦖KPSS (@StumpyRabbitt) reportedI'm being asked to provide ID via driving licence or passport and a face scan to GET INTO MY EXISTING BANK ACCOUNT. And I have three days to do it or my access to my own money could be restricted. Anyone else? Why? @santanderuk
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pink ladies plymouth (@loveforplymouth) reported@santanderuk We called as the wait is terrible can’t even give us an appointment over the phone got told to come in today but the cue is massive plus only 2 staff again no one on the floor helping staff should have the AVAILABILITY TO HELP IN BRANCH
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JDub🏴✊🏻🇬🇧🇺🇸🇮🇪🇦🇺✊🏻 (@GitNo1Baby64) reported@santanderuk @TSB @santanderuk SORT YOUR CHEQUE DEPOSIT FROM PHONE ISSUES, THE SCANNING NEVER FKN WORKS!!!!!!
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AP (@andyparsons3) reported@santanderuk that’s almost 2 full days of you blocking access to a bank account I pay to use and still no updates, I’ve emailed you and you have responded. It’s clearly too much effort for you
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OldishBird (@oldishbird1) reported@SandraF74372594 @santanderuk I waited for 30 minutes then decided it was pointless. Some of their staff on X have admitted there’s an outage even though their official status page claims not.
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Laura odell (@lauraodell13) reported@santanderuk Absolutely shocking customer service. I should not have to be chasing my own money, endless calls, emails and last resort is reaching out here. All I keep being told is to constantly email, and I never get a reply. It’s been 2 weeks and being given the run around
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rhoda roberts (@adhorstrebor) reportedWas told by @santanderuk that they have age discrimination and disability discrimination policy, just not on their website!! Disgusting how those who cant or dont want to use technology are being treated by these banks. Fully intend to take @santanderuk to ombudsmen #agediscrim.