Santander status: access issues and outage reports

Problems in the last 24 hours in Harpenden, England

The chart below shows the number of Santander reports we have received in the last 24 hours from users in Harpenden, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

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Santander Issues Reports Near Harpenden, England

Latest outage, problems and issue reports in Harpenden and nearby locations:

• 
  Patrick Keyte (@PatrickKeyte) reported 1 minute ago from London Colney, England

  @santanderuk I’ve been trying to apply for a loan all day and once I put the OTP in your site breaks, this has happened numerous times. I can’t use another browser because it asks for a landline number which I do not have.

• 
  Rob Taylor (@TreborRolyat) reported 9 minutes ago from Amersham, England

  @santanderuk Shocking customer service wasting hours of peoples time either queuing on phone lines closing local branches reduced opening hours hours. Treat customers with absolute contempt

• 
  Jane palmer (@palmsjane1965) reported 13 minutes ago from Hertfordshire, England

  @alex_thfc22 @Barclays @santanderuk Working in banking you need Santander to deal with it as they will be able to locate the payment, Barclays won’t.

• 
  Marc Hartog (@marchartog) reported 39 minutes ago from Radlett, England

  Can’t quite believe I am taking to twitter to get someone @santanderuk to talk to me about a major banking error (theirs) that needs urgent attention. Only been a customer for 40 years. Hours on hold, cut offs, no calls back, for 5 days - just call me!@jaydunne81 @santanderukhelp

• 
  Marc Hartog (@marchartog) reported 57 minutes ago from Radlett, England

  Can’t quite believe I am taking to twitter to get someone @santanderuk to talk to me about a major banking error (theirs) that needs urgent attention. Only been a customer for 40 years. Hours on hold, cut offs, no calls back, for 5 days - just call me @jaydunne81 @santanderukhelp

Santander Issues Reports

Latest outage, problems and issue reports in social media:

• 
  rhoda roberts (@adhorstrebor) reported 8 minutes ago

  @sharrond62 I just had to tussle with @santanderuk when my 74 year cousin had huge problems downloading their app. After hours and hours of trying and battling AI for him, he was told to go to branch (50mile roundtrip)😬eventually got £200 compensation but I still had to take him 🤬🤬🤬

• 
  Chris (@Chrismorro1874) reported 12 minutes ago

  @santanderuk have the worst customer service I have ever experienced, quick enough to take your money but not one person wants to help you on the phone…shambles

• 
  From The Land Of The Midnight Sun (@thenobbs) reported 14 minutes ago

  @santanderuk All the details entered in the app are the same as my online banking when I set the app up, so if there was a problem someone would have access to my online banking which they dont. Giving you a digital photo id is useless unless you can also view my face.

• 
  Lucy Cawley (@LucyCawley3) reported 16 minutes ago

  How long bankin down 4 @santanderuk

• 
  George (@bipolar_thfc) reported 18 minutes ago

  Does this happen with everyone's bank where they want you to submit documents on your address and all this other ****? I try send money to people and it says failed then accepts the 2nd time round but I can't see the money out my account. These banks are ****. @santanderuk

• 
  Carolyn Eley (@CarolynEley2) reported 18 minutes ago

  @santanderuk you have sloppy security procedures. Should it really take 15 minutes to try to log in?? Disgraceful service

• 
  Maks (@omgitsmaks) reported 19 minutes ago

  Dear @santanderuk - are your phone support people asleep?

• 
  Stephan Bennett (@Funkeemagic) reported 20 minutes ago

  Need some help and your Brighton branch was not very helpful. @santanderuk

• 
  Sheila kirkby (@kirkbysheila28) reported 22 minutes ago

  @santanderuk @StumpyRabbitt @santanderuk why are you doing this to existing customer why not just to new customers? I hope it doesn’t happen to me I have been a customer of yours since you were abbey national 😳

• 
  Martin Hughes (@MartinH01846340) reported 22 minutes ago

  @santanderuk @TSB God help the customers. Closing all their branches.