Santander down? Current status and problems in Harlow, Essex, England

Problems in the last 24 hours in Harlow, England

The chart below shows the number of Santander reports we have received in the last 24 hours from users in Harlow, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Most Reported Problems

The following are the most recent problems reported by Santander users through our website.

• Mobile App (39%)
• Website (26%)
• Transactions (17%)
• Login (11%)
• Transfer (6%)
• Withdrawals (2%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Santander Issues Reports Near Harlow, England

Latest outage, problems and issue reports in Harlow and nearby locations:

• 
  Miss Kristy 🇮🇪 (@MissKristy_LH) reported 25 minutes ago from Tottenham, England

  @MorganBroadcast @santanderuk Nevermind, I have just read through the thread and noticed many @Barclays shout outs all over the thread with responses from them. I will be going there. 👍 Hope this issue gets sorted for you.

• 
  Jane Tippett (@Janietip) reported 27 minutes ago from Tottenham, England

  @santanderuk is there a problem with on line banking. Logging on and keep loosing connection. Not happening with other websites

• 
  Ahmed Mohammed (@youvsyoultd) reported 55 minutes ago from Tottenham, England

  @santanderukhelp @santanderuk I’ve contacted your customer service team twice.

• 
  Omar Hassan (@hassano_82) reported 56 minutes ago from Enfield Lock, England

  The worlds worst business banking without any doubt goes to @santanderuk along with worst customer service!!!!

• 
  John Williamson (@willow1886) reported 58 minutes ago from Enfield Lock, England

  Bloody @santanderuk they’ve frozen my account; I’ve just spend 1.5 hours trying to get through to the fraud department, put on hold, cut off and absolutely nothing. I can’t access my account - fuming 😡

Santander Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Darren Michael (@darrenmichael) reported 1 minute ago

  @santanderuk morning. I’ve found one of your customers debit cards whilst on my dog walk. It seems nigh on impossible to speak to someone via your customer service number. What should I do?

• 
  f dejahang (@drfereydoun) reported 2 minutes ago

  @santanderuk 1.0 Dear S********, Please, and once more, please.... I am exasperated, furious, heated...... I was on the phone this mooring {25-04-2022} from 11.30 0r 11.40 to 2.17+++ pm for a transaction. The first customer service front line failed to connect me to fraud office.

• 
  James Murphy (@JamesMurphy767) reported 8 minutes ago

  @santanderukhelp OK. Thanks. So how long should the average customer expect to wait before a call is answered? Publish the corporate target....? @santanderuk @TheFCA

• 
  Tina White (@TinaWhite36) reported 9 minutes ago

  @santanderuk disgraceful service today, I have been cut off twice, spoken to 5 people, rude customer service and no call back. URGENTLY need to make a payment.

• 
  Deborah (@dkbythesea1001) reported 14 minutes ago

  @santanderuk You’re not helping Ukrainians or sponsors open accts in Worthing! We have appt on Friday in branch. Ukrainians took ID for scanning today as requested. Just had call that u can’t open their accts without us bringing a translator? WTF?

• 
  Chris Romer-Lee (@chrisromerlee) reported 15 minutes ago from Lambeth, England

  @AmySharrocks @santanderuk Left them years ago. Terrible bank. Hope you get it sorted. Presumably there’s a banking ombudsman?

• 
  Amy Sharrocks (@AmySharrocks) reported 21 minutes ago

  Despite 5 visits to the branch & 2 phone calls, 6 weeks later @santanderuk seem to be still unable to close my savings account and pay my own money back to me. I am hoping that contacting them publicly via twitter will finally prompt some action? Please share widely to help. 1/

• 
  the real G (@MeesterWormwood) reported 22 minutes ago

  Hi @santanderuk. I have a problem with a card. Your online solutions are rubbish, your chatbot is rubbish, your call wait times are unacceptable and you don't allow customers to send you a secure message to deal with offline. What am I supposed to do? Shambolic.

• 
  f dejahang (@drfereydoun) reported 24 minutes ago

  @santanderuk 2.0 Your customer service frontline (your customer service frontline 2nd person) hung up on me!!! After that failure, I had to go trough the whole agonizing process. 3rd customer service front line was exception, she valued my time, she had a pleasant attitude and very helpful.

• 
  John the white van man (@whitevanjohn) reported 25 minutes ago

  @santanderuk Thank you for leaving me high and dry Abroad without being able to use my debit card even though I registered it on the official website, a change of bank when I get back to the uk