Santander status: access issues and outage reports

Problems in the last 24 hours in Harlow, England

The chart below shows the number of Santander reports we have received in the last 24 hours from users in Harlow, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

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Santander Issues Reports Near Harlow, England

Latest outage, problems and issue reports in Harlow and nearby locations:

• 
  John Williamson (@willow1886) reported 6 minutes ago from Enfield Lock, England

  Bloody @santanderuk they’ve frozen my account; I’ve just spend 1.5 hours trying to get through to the fraud department, put on hold, cut off and absolutely nothing. I can’t access my account - fuming 😡

• 
  Omar Hassan (@hassano_82) reported 9 minutes ago from Enfield Lock, England

  The worlds worst business banking without any doubt goes to @santanderuk along with worst customer service!!!!

• 
  Ahmed Mohammed (@youvsyoultd) reported 19 minutes ago from Tottenham, England

  @santanderukhelp @santanderuk I’ve contacted your customer service team twice.

• 
  Jane Tippett (@Janietip) reported 34 minutes ago from Tottenham, England

  @santanderuk is there a problem with on line banking. Logging on and keep loosing connection. Not happening with other websites

• 
  Miss Kristy 🇮🇪 (@MissKristy_LH) reported 46 minutes ago from Tottenham, England

  @MorganBroadcast @santanderuk Nevermind, I have just read through the thread and noticed many @Barclays shout outs all over the thread with responses from them. I will be going there. 👍 Hope this issue gets sorted for you.

Santander Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Oasis (@Oasisrvti) reported 4 minutes ago

  Good morning to everyone except @santanderuk who blocks disabled peoples bank for over 6 days with 0 help or escalation for a tax rebate. You’re disgusting, a disgrace and shouldn’t even be allowed to operate as a business. WHOS BANK ARE YOUR PROTECTING?! Cause it ain’t mine!!!

• 
  Kris (@lookitskris) reported 4 minutes ago

  @santanderuk you cant uninstall and reinstall a website. Pass this on to your devs

• 
  Technicslover (@technicslover) reported 5 minutes ago

  @nickkeca @santanderuk blocked my credit card for buying something from a supplier I'd used before and I authorised it with my fingerprint on the app. They still thought it was fraud. Then took hours to sort out. I need a new credit card provider as this is just over the top ****.

• 
  Tyler (@Empty_With_You) reported 5 minutes ago

  The ******* crooks @santanderuk have put a block on my bank account without ANY warning because I didn’t change my contact details due to them already being correct. Absolute ******* scumbags.

• 
  Sarah Louisa Collins (@SarahLouisaColl) reported 7 minutes ago

  @HWarlow @santanderuk How awful Helen!

• 
  Michael Edmund Kelly (@Gridstip) reported 8 minutes ago

  @JustEatUK @McDonaldsUK It's quite alright Presumably my @SantanderUK account will be refunded for the missing 🍟chips so all's well that ends well It's worth mentioning that the printed 🧾 receipts attached to the delivered package indicate not insignificant printing 🖨 problems Some information absent

• 
  James Hassett (@JamesHassett1) reported 8 minutes ago

  @santanderuk Yes I understand that but I’ve spoken with 3 different teams and none of them could help or would transfer me to someone who could help.

• 
  James Hassett (@JamesHassett1) reported 10 minutes ago

  @santanderuk I have provided those documents and my account is still restricted. I need money to pay for essentials for my baby. You are absolutely the worst and most unhelpful group of people I have ever dealt with. Imagine blocking a father access to his money to buy things for his child!

• 
  Egg Box (@EggBoxOfTricks) reported 10 minutes ago

  @IsntWorkingPod @HeadWarriorTWM @santanderuk D, obvs! Plus terrible optics given the current situation, which although totally unrelated is so jarring with his frivolous & mocking-like tone.

• 
  Joe (@JoeRobb) reported 11 minutes ago

  @santanderuk @santanderukhelp Just tried ringing your helpline because my account has been hacked and they weren’t any help. Can you help sort this out?