Santander status: access issues and outage reports

Problems in the last 24 hours in Harlow, England

The chart below shows the number of Santander reports we have received in the last 24 hours from users in Harlow, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

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Santander Issues Reports Near Harlow, England

Latest outage, problems and issue reports in Harlow and nearby locations:

• 
  Ahmed Mohammed (@youvsyoultd) reported 14 minutes ago from Tottenham, England

  @santanderukhelp @santanderuk I’ve contacted your customer service team twice.

• 
  Miss Kristy 🇮🇪 (@MissKristy_LH) reported 19 minutes ago from Tottenham, England

  @MorganBroadcast @santanderuk Nevermind, I have just read through the thread and noticed many @Barclays shout outs all over the thread with responses from them. I will be going there. 👍 Hope this issue gets sorted for you.

• 
  John Williamson (@willow1886) reported 29 minutes ago from Enfield Lock, England

  Bloody @santanderuk they’ve frozen my account; I’ve just spend 1.5 hours trying to get through to the fraud department, put on hold, cut off and absolutely nothing. I can’t access my account - fuming 😡

• 
  Jane Tippett (@Janietip) reported 39 minutes ago from Tottenham, England

  @santanderuk is there a problem with on line banking. Logging on and keep loosing connection. Not happening with other websites

• 
  Omar Hassan (@hassano_82) reported 54 minutes ago from Enfield Lock, England

  The worlds worst business banking without any doubt goes to @santanderuk along with worst customer service!!!!

Santander Issues Reports

Latest outage, problems and issue reports in social media:

• 
  SoftwareLife (@Mindfulness2050) reported 2 minutes ago

  @santanderuk Why AI is really dangerous for all it’s clients esp Banks is first AI companies will ask clients to fire their employees and then 5yrs down the line AI companies will ask Clients huge huge forcefully COST for Maintaining it as AI code is very complex ! Bcoz of job cuts economy 👎

• 
  Oasis (@Oasisrvti) reported 3 minutes ago

  Another day of @santanderuk sitting on their arse doing **** all

• 
  Alphabet Soup (@Alph4betSoup) reported 6 minutes ago

  @sailingbikeruk @santanderuk Ofc, KYC = 'Know Your Client' - its a form of checks that that those handling funds (banks, exchanges, legal sector, estate agents etc) are supposed to undertake in order to provide the service legitimately. Most commonly to prove identity, but also to provide legitimacy of funds

• 
  Emily (@EmilyPearson6) reported 12 minutes ago

  @santanderuk is there an app issue? Just made a transfer into my account and it’s not showing

• 
  Jordz🇯🇲🇬🇧 (@jmanellis) reported 13 minutes ago

  @santanderuk @santanderukhelp how can my bank accounts just disappear on the app and website like that? I was told it wasnt set up which msked no because It was perfectly fine this morning and now suddenly nothing works I can’t access my bank accounts anymore

• 
  Simon (@aSimonDavies) reported 13 minutes ago

  @santanderuk how does a customer contact you about a stolen card when your phone centres are closed?

• 
  subconsciouscyclist (@subconsciouscyc) reported 17 minutes ago

  @santanderuk I've had a complaint open with you since March. You have admitted liability but still not resolved the issue. You have taken my money and not reduced the interest on my car finance because your systems are incapable of making this simple calculation.

• 
  James Hassett (@JamesHassett1) reported 21 minutes ago

  @santanderuk Yes I understand that but I’ve spoken with 3 different teams and none of them could help or would transfer me to someone who could help.

• 
  Tyler (@Empty_With_You) reported 28 minutes ago

  @santanderuk For the record, you withholding MY money from me & preventing my bills from being paid isn’t an “inconvenience”. The fact that not a single notification was sent to me, nor is there anything on my account to show there’s a block makes it even worse.

• 
  James Hassett (@JamesHassett1) reported 28 minutes ago

  @santanderuk I have provided those documents and my account is still restricted. I need money to pay for essentials for my baby. You are absolutely the worst and most unhelpful group of people I have ever dealt with. Imagine blocking a father access to his money to buy things for his child!