Santander status: access issues and outage reports

Problems in the last 24 hours in Harlow, England

The chart below shows the number of Santander reports we have received in the last 24 hours from users in Harlow, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

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Santander Issues Reports Near Harlow, England

Latest outage, problems and issue reports in Harlow and nearby locations:

• 
  Omar Hassan (@hassano_82) reported 3 minutes ago from Enfield Lock, England

  The worlds worst business banking without any doubt goes to @santanderuk along with worst customer service!!!!

• 
  John Williamson (@willow1886) reported 12 minutes ago from Enfield Lock, England

  Bloody @santanderuk they’ve frozen my account; I’ve just spend 1.5 hours trying to get through to the fraud department, put on hold, cut off and absolutely nothing. I can’t access my account - fuming 😡

• 
  Miss Kristy 🇮🇪 (@MissKristy_LH) reported 20 minutes ago from Tottenham, England

  @MorganBroadcast @santanderuk Nevermind, I have just read through the thread and noticed many @Barclays shout outs all over the thread with responses from them. I will be going there. 👍 Hope this issue gets sorted for you.

• 
  Ahmed Mohammed (@youvsyoultd) reported 31 minutes ago from Tottenham, England

  @santanderukhelp @santanderuk I’ve contacted your customer service team twice.

• 
  Jane Tippett (@Janietip) reported 32 minutes ago from Tottenham, England

  @santanderuk is there a problem with on line banking. Logging on and keep loosing connection. Not happening with other websites

Santander Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Oasis (@Oasisrvti) reported 5 minutes ago

  Imagine not being able to get your medication for your disability because @santanderuk decided to block your bank 6 days ago regardless of having the documents they asked for same day. Lazy scamming disgusting company

• 
  Peter Oakley (@agentoakley) reported 14 minutes ago

  @santanderuk Can I get confirmation that there was an error with the account being opened and the date it was resolved please? Then use that date as account opening.

• 
  YorkshireSarah (@SarahSWFC1867) reported 15 minutes ago

  @MartinSLewis Two emails to @santanderuk via your website contact. No reply so posted a formal complaint as they don't seem to do online for this type of issue. Phoning is hopeless. No reply. Seems they are dealing with it by simply ignoring me. What is my next step please? Ombudsman?

• 
  Traffic Hombre (@neilwaring1) reported 18 minutes ago

  @santanderuk pop up on app that you have to give more details who is owned by a 3rd party, elderly family member who can't do this and a phone call too yourselves with no help given #poorservice#notelderlyfriendly#responseisrequired🤯🤯🤯

• 
  Geronimog (@geronimo2497) reported 19 minutes ago

  @David90shaw This is already happening if you use mobile banking apps, with the threat of restricted access to said app if you don't comply and upload photo id, thus forcing you into branches that are closing on a daily basis @santanderuk the latest do this.

• 
  FootFan (@mhoney1234) reported 19 minutes ago

  @PolitlcsUK Hey @bankofengland - time to lower the base rates so my @santanderuk stop ripping me off. Inflation at 2.8% but the banks are offering a 5.5% mortgage. The profiteering off working people in this country is abysmal.

• 
  shaun Murray (@shaunpmurray49) reported 19 minutes ago

  @hnjsamuels @santanderuk Banks are a pile of **** never open when normal people work

• 
  Msy (@MsyMiss754) reported 21 minutes ago

  @santanderuk The message was sent sometime before 9am this morning - still nothing. Why get in touch with a customer if they haven’t reviewed the complaint already??

• 
  Oasis (@Oasisrvti) reported 24 minutes ago

  @santanderuk hope the financial conduct shuts you down for the way you do business utterly ******* disgusting, train yourself, sort your systems, do your job! Absolutely abysmal

• 
  linda fraser (@lindafraser13) reported 27 minutes ago

  @santanderuk Very disappointed Santander don’t have a email to contact customer service. Had a problem resolved but only after hours on live chat with 5 different agents, being timed out & needed to login again. It’s not good enough .