Is Santander down in Guildford, Surrey, England?
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Santander UK plc is a British bank, wholly owned by the Spanish Santander Group. Santander offers current accounts, savings, investments, loans, credit cards and other financial products.
Full Outage Map
TransactionsProblems in the last 24 hours in Guildford, England
The chart below shows the number of Santander reports we have received in the last 24 hours from users in Guildford and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Santander. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Santander users through our website.
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Mobile App (27%)
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Transactions (26%)
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Website (21%)
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Login (18%)
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Transfer (6%)
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Withdrawals (2%)
Community Discussion
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Santander Issues Reports Near Guildford, England
Latest outage, problems and issue reports in Guildford and nearby locations:
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Joey Maley
(@joeymaley) reported
from
Wokingham, England
@santanderuk I have just hung up after being on hold for the past 1 hour 23 minutes. You have the very worst history of phone times I have ever known. I wanted to sort my issue online but was unable to as your app is awful. You closed the local branch. You are beyond useless.
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Diane Hellyer
(@Postgate) reported
from
Horsham, England
Dear @santanderuk, Closing at 12.30 on Friday is not customer service! Not opening until 10 am on Monday isn't enough. I was outside your door, just now, ready to pay a BIG bill. No, l don't bank online, l like to talk to people. But you don't want to chat! #notcustomerservice
Santander Issues Reports
Latest outage, problems and issue reports in social media:
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it_ain't_me_babe
(@it_aint_mebabe_) reported
@santanderuk problem with payments ? On Mastercards today at all? I can’t pay for anything on any of my cards
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Paul Cook
(@exponytailpaul) reported
@santanderuk Morrisons say you have gone down and can’t make payments, chaos at the tills ??
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Rory Fleming
(@Rorflem) reported
@BBCNews @SkyNews have you been made aware of the issues customers with @santanderuk card payments both contactless and chip and pin. Any other banks affected?
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Emily 💙
(@EmilyG_F) reported
@santanderuk my husbands card has been declined with available funds. Waiting to talk to customer services for 1.5 hours with an extra cut off for good measure - shocking customer services.
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Matt Wright
(@Matthew25748519) reported
@santanderuk - any known issues with contactless on your cards? Kind of getting to the point I won’t use your cards unless I have to due to fear of it not going through. I know there’s money in there, I shouldn’t need to defend my position….
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pam
(@pammadbutkind) reported
@santanderuk why on earth don’t you acknowledge card issues on here ??? Poor customer service
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Jade Barnett
(@jmfcampbell) reported
Me: *Tries to purchase clothes in shop @santanderuk: *card blocked Santander: *use our online forum to help you restore access Santander online: We dont’t understand, call us to restore access Santander call: *Call wait time is over 2 hours Ahhhhhhhhhh 🤬
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Chri55 McFadyen 🏆
(@_fadgie_) reported
from
Lochcarron, Scotland
Is there a problem using #Santander bank cards at the moment @santanderuk
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Chris J
(@mrcj300460) reported
@santanderuk or/and @BarclaysBank_UK can you help with info on Lifetime Mortgages? As @GoodAdviceIsKey can’t be bothered to contact or reply since 21st Feb
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ALEX
(@Alexormond94) reported
@santanderuk fix up !!!