Is Santander down in Guildford, Surrey, England?
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Santander UK plc is a British bank, wholly owned by the Spanish Santander Group. Santander offers current accounts, savings, investments, loans, credit cards and other financial products.
Full Outage Map
TransactionsProblems in the last 24 hours in Guildford, England
The chart below shows the number of Santander reports we have received in the last 24 hours from users in Guildford and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Santander. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Santander users through our website.
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Mobile App (56%)
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Login (16%)
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Website (14%)
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Transactions (10%)
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Withdrawals (4%)
Live Outage Map Near Guildford, Surrey, England
The most recent Santander outage reports came from the following cities: Godalming, Farnham and Woking.
| City | Problem Type | Report Time |
|---|---|---|
 Godalming |
Mobile App | |
| Farnham |
Mobile App | |
| Woking |
Website | |
| Surbiton |
Website | |
| Farnborough |
Website | |
| Guildford |
Mobile App |
Community Discussion
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Santander Issues Reports Near Guildford, England
Latest outage, problems and issue reports in Guildford and nearby locations:
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Joey Maley
(@joeymaley) reported
from
Wokingham, England
@santanderuk I have just hung up after being on hold for the past 1 hour 23 minutes. You have the very worst history of phone times I have ever known. I wanted to sort my issue online but was unable to as your app is awful. You closed the local branch. You are beyond useless.
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Diane Hellyer
(@Postgate) reported
from
Horsham, England
Dear @santanderuk, Closing at 12.30 on Friday is not customer service! Not opening until 10 am on Monday isn't enough. I was outside your door, just now, ready to pay a BIG bill. No, l don't bank online, l like to talk to people. But you don't want to chat! #notcustomerservice
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welshbird1971
(@welshbird1971) reported
from
Horsham, England
@santanderuk can't get through on phone, you're helping other people but not me! Why not have a system so we know where we are in the queue? At least we know someone might answer us. No joy on the online chat either. Awful customer service. Gave up.
Santander Issues Reports
Latest outage, problems and issue reports in social media:
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Rob Baskind
(@RobBaskind) reported
@santanderuk account is blocked and just got through to someone after waiting for hours and they said they'd ring straight back and havent What's going on? Poor customer service!!
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MoneyTalks
(@shaanp8) reported
Take your money out of @santanderuk asap and move to another bank. They block your account for holding too much money and give you no reason for it. Even after passing security numerous times they still blocked all transactions. Scammers.
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Jamie
(@Peggers140) reported
Been waiting on the phone to @santanderuk for over 2 hours, customer service non existent!
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marilyn polden
(@misswoo64) reported
@santanderuk please can you help me get a mortgage statement. All phone lines have huge waiting times
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Kathryn Coombes
(@MoggieMinor) reported
@santanderukhelp Thanks @santanderuk, @discounts4teach are saying it’s your systems and can’t/won’t help.
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Pete Hotchkiss 💙 🇺🇦
(@petehotchkiss) reported
Gave up being on hold for 40 mins. Looks like @santanderuk are having serious issues processing transactions today. But frustratin given at Westfield's to pick our birthday pressure for Mrs H @Chase account to the rescue #Santanderdown
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Calltainn
(@ShortSassenach) reported
@santanderukhelp To add insult to injury, the reissued mortgage is £43 a month more than it was! I absolutely can not wait to get away from @santanderuk and I've technically only been a customer since Wednesday! Absolute SCUM!
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Paul Cook
(@t_saviour) reported
from
Romford, England
@santanderuk been held on call for over 25 minutes ...then get cut off. Great customer service .. not! Message "sorry to keep you waiting" then you cut someone off.
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Kay Slimming World Driscoll
(@kayswdriscoll) reported
@santanderuk appoling service. Your Maldon ATM took my money trying to contact you to report it and on holds for over an hour #poorservice #santander #shocking I have better things to do
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Mark Andrews
(@MAComms) reported
@santanderuk trying to apply for a job via your careers page. The website doesn’t appear to be working correctly.