Is Santander down in Guildford, Surrey, England?
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Santander UK plc is a British bank, wholly owned by the Spanish Santander Group. Santander offers current accounts, savings, investments, loans, credit cards and other financial products.
Full Outage Map
TransactionsProblems in the last 24 hours in Guildford, England
The chart below shows the number of Santander reports we have received in the last 24 hours from users in Guildford and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Santander. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Santander users through our website.
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Mobile App (59%)
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Transactions (12%)
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Website (12%)
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Login (12%)
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Withdrawals (3%)
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Transfer (2%)
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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Santander Issues Reports Near Guildford, England
Latest outage, problems and issue reports in Guildford and nearby locations:
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Joey Maley
(@joeymaley) reported
from
Wokingham, England
@santanderuk I have just hung up after being on hold for the past 1 hour 23 minutes. You have the very worst history of phone times I have ever known. I wanted to sort my issue online but was unable to as your app is awful. You closed the local branch. You are beyond useless.
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Diane Hellyer
(@Postgate) reported
from
Horsham, England
Dear @santanderuk, Closing at 12.30 on Friday is not customer service! Not opening until 10 am on Monday isn't enough. I was outside your door, just now, ready to pay a BIG bill. No, l don't bank online, l like to talk to people. But you don't want to chat! #notcustomerservice
Santander Issues Reports
Latest outage, problems and issue reports in social media:
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baroninlondon
(@baroninlondon) reported
@santanderuk your travel insurance customer service is absurd. I've tried calling for over an hour three times with no answer or call back working plus no email response. My advice is to never take insurance with them @MailOnline @TheSun
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nicola
(@GleannIucha) reported
@santanderuk Why is asking a customer to divulge their 5 digital mobile banking pin considered an acceptable security question y your staff?
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Mal
(@RobertS42133896) reported
@santanderuk is there a problem from your end as I have not received my state pension payment that is usually paid in after midnight???
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Live, love, life. And cheese.
(@AreAces) reported
@santanderuk If your app or online banking worked it would be amazing. Same issues again & again. Imagine if you wanted me to service my account…oh, you do & I can’t.
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Richard #GoneSailing
(@RichardCR56) reported
from
Worthing, England
@santanderuk The worst #bank in the UK. No branches open, so no, what you might call #customerservice. Left the thieving #Lloyds only to find different problems.
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Barry Daniels🏴 #FBIW #FBPE #UTST
(@BarryWxm) reported
@santanderuk Seems to be some issue with OTP's I'm not receiving them.
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Johannes Totz
(@johannes_totz) reported
@santanderuk your online banking website is forever a pain in my neck. An unmitigated disaster. Garbage dumpster fire. Endless amounts of javascript bloatware. Some dubious security BS. Actively fighting password manager. Poor browser compatibility.
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Tracy Vann
(@iamtracyl) reported
@santanderuk I need my bank statements stamped and signed … but you don’t offer this service ?? So what do I do ? You are my bank …
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SB5
(@Shadow_579) reported
@santanderuk has the worst #customerservice i have ever come across, 4 weeks and still no help or support @santanderukhelp
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Ash
(@a_sharma99) reported
@santanderuk Shameless customer service and now illegally asking customers to send crypto currency’s statements. Who do you think you are? You have no right to ask customers about there investments and savings. Leaving this bank ASAP. This is why crypto thrives because banks like this exist.