Santander

Is Santander down in Guildford, Surrey, England?

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Santander UK plc is a British bank, wholly owned by the Spanish Santander Group. Santander offers current accounts, savings, investments, loans, credit cards and other financial products.

Problems in the last 24 hours in Guildford, England

The chart below shows the number of Santander reports we have received in the last 24 hours from users in Guildford and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Santander Outage Chart in Guildford, Surrey, England 01/18/2026 22:55

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Most Reported Problems

The following are the most recent problems reported by Santander users through our website.

  1. Mobile App (57%)

    Mobile App (57%)

  2. Login (16%)

    Login (16%)

  3. Website (14%)

    Website (14%)

  4. Transactions (10%)

    Transactions (10%)

  5. Withdrawals (4%)

    Withdrawals (4%)

Live Outage Map Near Guildford, Surrey, England

The most recent Santander outage reports came from the following cities: Godalming, Farnham and Woking.

Loading map, please wait...
City Problem Type Report Time
United KingdomGodalming Mobile App
United KingdomFarnham Mobile App
United KingdomWoking Website
United KingdomSurbiton Website
United KingdomFarnborough Website
United KingdomGuildford Mobile App

Community Discussion

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Santander Issues Reports Near Guildford, England

Latest outage, problems and issue reports in Guildford and nearby locations:

  • joeymaley Joey Maley (@joeymaley) reported from Wokingham, England

    @santanderuk I have just hung up after being on hold for the past 1 hour 23 minutes. You have the very worst history of phone times I have ever known. I wanted to sort my issue online but was unable to as your app is awful. You closed the local branch. You are beyond useless.

  • welshbird1971 welshbird1971 (@welshbird1971) reported from Horsham, England

    @santanderuk can't get through on phone, you're helping other people but not me! Why not have a system so we know where we are in the queue? At least we know someone might answer us. No joy on the online chat either. Awful customer service. Gave up.

  • Postgate Diane Hellyer (@Postgate) reported from Horsham, England

    Dear @santanderuk, Closing at 12.30 on Friday is not customer service! Not opening until 10 am on Monday isn't enough. I was outside your door, just now, ready to pay a BIG bill. No, l don't bank online, l like to talk to people. But you don't want to chat! #notcustomerservice

Santander Issues Reports

Latest outage, problems and issue reports in social media:

  • GraemeC60278265 Graeme Cooper (@GraemeC60278265) reported

    @santanderuk @twinklresources Stop larking around like a couple of morons & get this god awful bank fixed asap!!!

  • GraemeC60278265 Graeme Cooper (@GraemeC60278265) reported

    @laurrenb1686 @santanderuk We in the same boat luv? The cost of living is crippling enuff without not being able to access ur own cash??? Ridiculous

  • snattie123 Natalie Davies (@snattie123) reported

    @santanderuk It says on your website card payments are still working but I'm struggling to make an online payment

  • kuntkevin kuntkevin (@kuntkevin) reported

    Hurry up and fix this ****. I get paid tonight and have **** to pay @santanderuk

  • StefaniaDaLondr ducatista (@StefaniaDaLondr) reported

    @featherfusions @racheld21464680 @santanderuk It will have. It’s just the online that is down but the actually banking is working

  • GraemeC60278265 Graeme Cooper (@GraemeC60278265) reported

    @Dave__Stewart @santanderuk Where u hearing this garbage coz no1 I know can access ****?

  • chris_Graham_76 Chris Graham (@chris_Graham_76) reported

    @santanderuk Happens to the best of them - 1st June 2022 Customers of ten banks including Natwest, Barclays, Halifax, Lloyds, Nationwide and Monzo experienced problems this morning when they were locked out of their accounts. Thousands of customers were reporting issues at multiple banks

  • AmyHatrey amy hatrey (@AmyHatrey) reported

    @Mellbrown13 @santanderuk I’m having the same issue! Disgusting!

  • Jazzibo_x Jasmine 👑 (@Jazzibo_x) reported

    @santanderukhelp @santanderuk I’m meant to of been payed today and I need to pay for my online food shop, I can’t access my account to see if my payment has gone through nor pay for anything????

  • KerryFarquhar2 Kerry Farquhar (@KerryFarquhar2) reported

    @GraemeC60278265 @santanderuk Unreliable to say the least. Can’t even access the app to transfer money to another account with a different bank 🤯