Is Santander down in Guildford, Surrey, England?
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Santander UK plc is a British bank, wholly owned by the Spanish Santander Group. Santander offers current accounts, savings, investments, loans, credit cards and other financial products.
Full Outage Map
TransactionsProblems in the last 24 hours in Guildford, England
The chart below shows the number of Santander reports we have received in the last 24 hours from users in Guildford and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Santander. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Santander users through our website.
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Mobile App (61%)
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Login (13%)
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Website (11%)
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Transactions (10%)
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Withdrawals (3%)
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Transfer (2%)
Live Outage Map Near Guildford, Surrey, England
The most recent Santander outage reports came from the following cities: Godalming, Farnham and Woking.
| City | Problem Type | Report Time |
|---|---|---|
 Godalming |
Mobile App | |
| Farnham |
Mobile App | |
| Woking |
Website | |
| Surbiton |
Website | |
| Farnborough |
Website | |
| Guildford |
Mobile App |
Community Discussion
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Santander Issues Reports Near Guildford, England
Latest outage, problems and issue reports in Guildford and nearby locations:
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Diane Hellyer
(@Postgate) reported
from
Horsham, England
Dear @santanderuk, Closing at 12.30 on Friday is not customer service! Not opening until 10 am on Monday isn't enough. I was outside your door, just now, ready to pay a BIG bill. No, l don't bank online, l like to talk to people. But you don't want to chat! #notcustomerservice
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Joey Maley
(@joeymaley) reported
from
Wokingham, England
@santanderuk I have just hung up after being on hold for the past 1 hour 23 minutes. You have the very worst history of phone times I have ever known. I wanted to sort my issue online but was unable to as your app is awful. You closed the local branch. You are beyond useless.
Santander Issues Reports
Latest outage, problems and issue reports in social media:
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Tanus Zada
(@ZadaTanus) reported
@santanderuk can you please pick up the phone? I have been 3 hours waiting and I only want to change bank account details for my mortgage payment. This is terrible customer service #badcustomerservice #santanderuk
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Lorraine Fox
(@LozFox1) reported
from
Sheffield, England
Why can I not get into my online banking app @santanderuk it just keeps freezing on the login page after I enter my pin. There doesn’t appear to be any way to close down or log out!
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Nick C 〓〓 🇪🇺
(@Kernow_NickC) reported
@santanderukhelp Pathetic service @santanderuk Locked a/c. Been listening to 'please carry on holding' for over an hour.
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␈ᑕᕼOᑕO #PrayForUkraine
(@CHOCO_M1LK) reported
Hello @santanderuk hello I have already contacted you In the last week and you have failed to transfer my money! Could you reach out to me to help! Thanks!
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Danny Hutchings
(@dan371971) reported
@santanderuk 2 cash ISA, 2 savings accounts all at 0.10% interest. No increase for a long time. Interest rate is now 1.75%. When can us savers expect a decent interest rate increase in savings? We’re living in hard times and it’s about time banks did their bit to help.
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Jane Milton Limited 🇺🇦
(@janemiltonfood) reported
@santanderuk trying to talk to someone about my business account as waited over a month for a response. I have hung on phone today for 20 minutes and got cut off while it was still waiting to be picked up. Your chat appears not to be working. Hard work being your customer!
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Siâny D
(@siany_d) reported
@NoHopeOfDebate @PostOffice @santanderuk We've had so many issues with our customers depositing chqs into them, santander seem to be clueless about correct procedure, but chqs seem to miraculously turn up once customer has enquired inspite of santander claiming theres no record
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Lux 💙☺️ They/Them
(@VulpixLux) reported
@RiderLAK @santanderuk Pretty sure its lack of staffing. That's the problem with my local Santander anyhows
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emma abbondante
(@emmaabb) reported
@santanderuk been on hold to customer service for over half hour now, anyone working?
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David Pollard
(@davpol8112) reported
@santanderuk Santander Bank’s Sandi automated response chat seriously needs looking into. After it has repeatedly answered your query with an automated response that completely fails to help, it messages ‘ Can I help you with anything else? Infuriating!