Santander

Is Santander down in Guildford, Surrey, England?

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Santander UK plc is a British bank, wholly owned by the Spanish Santander Group. Santander offers current accounts, savings, investments, loans, credit cards and other financial products.

Problems in the last 24 hours in Guildford, England

The chart below shows the number of Santander reports we have received in the last 24 hours from users in Guildford and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Santander Outage Chart in Guildford, Surrey, England 01/20/2026 09:10

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Most Reported Problems

The following are the most recent problems reported by Santander users through our website.

  1. Mobile App (57%)

    Mobile App (57%)

  2. Login (16%)

    Login (16%)

  3. Website (14%)

    Website (14%)

  4. Transactions (10%)

    Transactions (10%)

  5. Withdrawals (4%)

    Withdrawals (4%)

Live Outage Map Near Guildford, Surrey, England

The most recent Santander outage reports came from the following cities: Godalming, Farnham and Woking.

Loading map, please wait...
City Problem Type Report Time
United KingdomGodalming Mobile App
United KingdomFarnham Mobile App
United KingdomWoking Website
United KingdomSurbiton Website
United KingdomFarnborough Website
United KingdomGuildford Mobile App

Community Discussion

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Santander Issues Reports Near Guildford, England

Latest outage, problems and issue reports in Guildford and nearby locations:

  • Postgate Diane Hellyer (@Postgate) reported from Horsham, England

    Dear @santanderuk, Closing at 12.30 on Friday is not customer service! Not opening until 10 am on Monday isn't enough. I was outside your door, just now, ready to pay a BIG bill. No, l don't bank online, l like to talk to people. But you don't want to chat! #notcustomerservice

  • joeymaley Joey Maley (@joeymaley) reported from Wokingham, England

    @santanderuk I have just hung up after being on hold for the past 1 hour 23 minutes. You have the very worst history of phone times I have ever known. I wanted to sort my issue online but was unable to as your app is awful. You closed the local branch. You are beyond useless.

Santander Issues Reports

Latest outage, problems and issue reports in social media:

  • AnnGlaister Ann Gläister (@AnnGlaister) reported

    @santanderuk Still NOT working ……..is there anything You can do? I am trying to be patient but ….. Along with millions of other customers, we can’t buy the Essentials or pay bills it’s extremely embarrassing and frustrating having your card declined in a busy supermarket!

  • WolfeRidge87 wolfe ridge (@WolfeRidge87) reported

    @santanderuk still having issues with banking

  • NattyNu17 Nat (@NattyNu17) reported

    @santanderuk I'm trying to buy things online but still not working. Will this mean any out goings will not go out either? Will I be able to pay for things in store

  • BeccaPedley Becca (@BeccaPedley) reported

    @santanderuk Hi I am still having issues, will this be resolved today?

  • mollymini Judith Crossley (@mollymini) reported

    @santanderuk I cannot pay for my online Tesco shopping it rejected my card. Is this part of the problems you are having?

  • Jack20515045 Jack (@Jack20515045) reported

    @santanderuk My card is still not working.

  • jayworth4567 Jannette Worthington (@jayworth4567) reported

    @santanderuk Thus is causing me no end of problems it’s been days now when will this be sorted? As for live chat more terrible services your robot doesn’t understand anything you ask, we can’t get through to you it’s a joke

  • OfficialNolay NOLAY (@OfficialNolay) reported

    @santanderukhelp @santanderuk You need to fix this and fix this FAST. It’s an absolute joke. Ppl have got responsibilities and busy lifestyles.

  • thescruffis thescruffis (@thescruffis) reported

    @santanderuk Why are you guys saying the issue has been resolved when it hasn’t? I’ve just had my card declined twice! What are we supposed to do? Can my card be fixed if we call the helpline? Or is that just a pointless exercise?

  • helenthoday1 helen thoday (@helenthoday1) reported

    @santanderuk I am still having problems, cannot update my grocery shopping. 3 days now.