Is Santander down in Guildford, Surrey, England?
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Santander UK plc is a British bank, wholly owned by the Spanish Santander Group. Santander offers current accounts, savings, investments, loans, credit cards and other financial products.
Full Outage Map
TransactionsProblems in the last 24 hours in Guildford, England
The chart below shows the number of Santander reports we have received in the last 24 hours from users in Guildford and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Santander. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Santander users through our website.
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Mobile App (51%)
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Website (23%)
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Transactions (10%)
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Login (10%)
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Transfer (3%)
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Withdrawals (2%)
Community Discussion
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Santander Issues Reports Near Guildford, England
Latest outage, problems and issue reports in Guildford and nearby locations:
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Diane Hellyer
(@Postgate) reported
from
Horsham, England
Dear @santanderuk, Closing at 12.30 on Friday is not customer service! Not opening until 10 am on Monday isn't enough. I was outside your door, just now, ready to pay a BIG bill. No, l don't bank online, l like to talk to people. But you don't want to chat! #notcustomerservice
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welshbird1971
(@welshbird1971) reported
from
Horsham, England
@santanderuk can't get through on phone, you're helping other people but not me! Why not have a system so we know where we are in the queue? At least we know someone might answer us. No joy on the online chat either. Awful customer service. Gave up.
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Joey Maley
(@joeymaley) reported
from
Wokingham, England
@santanderuk I have just hung up after being on hold for the past 1 hour 23 minutes. You have the very worst history of phone times I have ever known. I wanted to sort my issue online but was unable to as your app is awful. You closed the local branch. You are beyond useless.
Santander Issues Reports
Latest outage, problems and issue reports in social media:
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claire J
(@clairepjohnston) reported
@santanderuk 1.your complaint process is a joke. I’ve been a customer for 34 years. I recently had money taken out of my account by a hotel I stayed in over a year ago and who must have retained my details. I phoned when it was pending and notified you that it was unauthorised.
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Louella Cinderella
(@allotreacle) reported
@santanderuk Is there an issue with your servers? I’m unable to get online.
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Johannes Totz
(@johannes_totz) reported
@santanderuk your online banking website is forever a pain in my neck. An unmitigated disaster. Garbage dumpster fire. Endless amounts of javascript bloatware. Some dubious security BS. Actively fighting password manager. Poor browser compatibility.
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Yuler
(@yu1err) reported
@santanderuk are useless. Trying to open a student account with them and have been for months now. Every time I apply my credit score goes down so I’m about to give up. Every form of documentation I have available to me is “unacceptable”.
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Tracy Vann
(@iamtracyl) reported
@santanderuk I need my bank statements stamped and signed … but you don’t offer this service ?? So what do I do ? You are my bank …
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Navajo
(@Navajo01497666) reported
@santanderuk is rubbish don’t use them. They don’t answer the support phones and there online chat is a bot. #santander employee actual people. You’re a rubbish bank #friday
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Ash
(@a_sharma99) reported
@santanderuk Shameless customer service and now illegally asking customers to send crypto currency’s statements. Who do you think you are? You have no right to ask customers about there investments and savings. Leaving this bank ASAP. This is why crypto thrives because banks like this exist.
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Sir Barney the BT
(@bobayling) reported
@santanderuk I have been the victim of fraud by one of your account holders. I cant get to chat online because I am not an account holder. Help.please
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NHashtag
(@nadiahashtag) reported
@TimeOutLondon I was out on my @santanderuk bike (apparently still called Boris bikes...) and passed loads of people cycling naked. I think in future I’ll wipe down the seat...
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ThEUnReaLWuN
(@ThEUnReaLWuN) reported
DO NOT USE @santanderuk they have the worst customer service especially with disputes, you wait an hour on the phone to get through and then have to wait another hour as they have to put you through to someone else as there is NO separate disputes number!!