Is Santander down in Guildford, Surrey, England?
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Santander UK plc is a British bank, wholly owned by the Spanish Santander Group. Santander offers current accounts, savings, investments, loans, credit cards and other financial products.
Full Outage Map
TransactionsProblems in the last 24 hours in Guildford, England
The chart below shows the number of Santander reports we have received in the last 24 hours from users in Guildford and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Santander. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Santander users through our website.
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Mobile App (41%)
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Website (26%)
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Transactions (16%)
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Login (10%)
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Transfer (5%)
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Withdrawals (2%)
Community Discussion
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Santander Issues Reports Near Guildford, England
Latest outage, problems and issue reports in Guildford and nearby locations:
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Joey Maley
(@joeymaley) reported
from
Wokingham, England
@santanderuk I have just hung up after being on hold for the past 1 hour 23 minutes. You have the very worst history of phone times I have ever known. I wanted to sort my issue online but was unable to as your app is awful. You closed the local branch. You are beyond useless.
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Diane Hellyer
(@Postgate) reported
from
Horsham, England
Dear @santanderuk, Closing at 12.30 on Friday is not customer service! Not opening until 10 am on Monday isn't enough. I was outside your door, just now, ready to pay a BIG bill. No, l don't bank online, l like to talk to people. But you don't want to chat! #notcustomerservice
Santander Issues Reports
Latest outage, problems and issue reports in social media:
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DKtn
(@Termil2A) reported
@santanderuk your online security is so secure I can’t get access to my money! However I would to thank Gavin a member of your staff at the High Wycombe branch for their help.
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Webster’s Dictionary
(@radiodictionary) reported
@santanderuk u need to sort ur voice recognition password service cos that robot woman was not having my northern accent… it was only when I swore repeatedly at her that my voice was accepted lmao what does this mean
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Terry Stacey
(@TerryStacey8) reported
Well done to @santanderuk for upgrading their mobile app which isn’t supported on my iPhone. Amazing customer couldn’t careless.
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Ian McLoughlin ॐ 💙
(@IanMcL13) reported
@santanderuk Perhaps if kids actually saw money? Y’know if parent weren’t working all hours AND having to go to food banks … that sort of thing? “Money habits develop by the age of 7” in which particular parallel but firmly middle-class universe?
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Mark Mitchell 馬可友
(@vancouverbrit) reported
@santanderuk so annoyed right now. Still no sign of my cheque 4 days after dropped off at post office. Just excuses and untruths from Santander - no actual information. They seem to have no concept of customer service.
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Chris Wheal
(@whealie) reported
I assume all UK banks offer as poor customer service as @santanderuk @santanderukbiz so there's no point on shopping around? Competition means a race to the bottom.
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Jade🚀
(@jade484x) reported
@santanderuk how you gonna "phase out" so many from accessing they're mobile banking because they don't have the latest phone/device? Absolute joke of a bank with constant problems. Am getting a new bank account 👋phones no even 5 years old
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Claire
(@r3drocks) reported
"indemnity claim", whatever that is. She shut down the direct debit I never set up and raised a complaint. Still no money returned. Call @santanderuk very polite lady, cut me off, then couldn't proceed because there's a password on my account and I've no idea what it is or when
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Gerry McCreath
(@Mmafan1976) reported
@santanderuk Service page states card payments are working but debit and credit cards are being declined?
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ChepstowSpurs #ItWasAScam
(@ChepstowSpurs) reported
@santanderuk online digital assistant may be the worst one in existence. The fact that it just sends you to links on their website instead of actually passing you through to a human being is crap. Honestly THE WORST.