Santander

Is Santander down in Guildford, Surrey, England?

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Santander UK plc is a British bank, wholly owned by the Spanish Santander Group. Santander offers current accounts, savings, investments, loans, credit cards and other financial products.

Problems in the last 24 hours in Guildford, England

The chart below shows the number of Santander reports we have received in the last 24 hours from users in Guildford and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Santander Outage Chart in Guildford, Surrey, England 12/29/2025 23:45

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Most Reported Problems

The following are the most recent problems reported by Santander users through our website.

  1. Mobile App (58%)

    Mobile App (58%)

  2. Login (18%)

    Login (18%)

  3. Website (12%)

    Website (12%)

  4. Transactions (8%)

    Transactions (8%)

  5. Withdrawals (4%)

    Withdrawals (4%)

Live Outage Map Near Guildford, Surrey, England

The most recent Santander outage reports came from the following cities: Godalming, Farnham and Woking.

Loading map, please wait...
City Problem Type Report Time
United KingdomGodalming Mobile App
United KingdomFarnham Mobile App
United KingdomWoking Website
United KingdomSurbiton Website
United KingdomFarnborough Website
United KingdomGuildford Mobile App

Community Discussion

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Santander Issues Reports Near Guildford, England

Latest outage, problems and issue reports in Guildford and nearby locations:

  • joeymaley Joey Maley (@joeymaley) reported from Wokingham, England

    @santanderuk I have just hung up after being on hold for the past 1 hour 23 minutes. You have the very worst history of phone times I have ever known. I wanted to sort my issue online but was unable to as your app is awful. You closed the local branch. You are beyond useless.

  • Postgate Diane Hellyer (@Postgate) reported from Horsham, England

    Dear @santanderuk, Closing at 12.30 on Friday is not customer service! Not opening until 10 am on Monday isn't enough. I was outside your door, just now, ready to pay a BIG bill. No, l don't bank online, l like to talk to people. But you don't want to chat! #notcustomerservice

Santander Issues Reports

Latest outage, problems and issue reports in social media:

  • el3ctroma Kai (@el3ctroma) reported

    @santanderuk Hi, I tried to open an account with you and was asked to snail mail in physical photocopies of my identity documents. I may yet become a customer if you at some point decide to enter the 21st century, but bye for now.

  • theturkishdeli The Turkish Deli (@theturkishdeli) reported

    @santanderuk Very unprofessional outfit. Block online access to account overnight because of one transaction, for security reasons. Wait 30 minutes in the morning for them to answer. Still have waiting to see if cleared. No alert from them, just shut down account. Totally wrong.

  • S44235689 Niall S (@S44235689) reported

    Dear @santanderuk thats twice in two months you've blocked access to my accounts. Already waiting in fraud q ten minutes. Get the compensation chequebook out again. It will cost £200 this time.

  • Greggella Gregg (@Greggella) reported

    @santanderuk tried twice to apply for your new savings account, once on phone, once on laptop. Kicks you out at the last pages. Must be system issue or they’ve had too much demand? Maybe best to inform customers before filling all those forms in

  • Kelly19673 Kelly1967 (@Kelly19673) reported

    @santanderuk **** customer service

  • RedRangerIsBack The Red Ranger (@RedRangerIsBack) reported

    @santanderuk can't login, sever time out. App and Web, what's happening please?

  • KazShakespeare Karen Shakespeare (@KazShakespeare) reported

    Is the address for @santanderuk deeds service still 101 Midsummer Boulevard, Milton Keynes MK9 1AA? Not had any response to letters sent to that address since July. Thanks

  • k3vmc_invest kevin (@k3vmc_invest) reported

    @santanderuk Another day, another broken promise. I have been waiting a week to get my cash out of your bank. You promised to send me cash within 24 hours, but not I have to get back in your call centre queue, to find restart the whole process. Totally incompetent.

  • yvmcb yvmcb (@yvmcb) reported

    @santanderuk twice your customer service have cut off my call mid conversation morning. Trying to open a new account is proving very difficult.

  • bigmisterjones Allan Jones (@bigmisterjones) reported

    @santanderuk Terrible customer service. Legalised crooks. Time to leave this sh*tshow