Is Santander down in Guildford, Surrey, England?
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Santander UK plc is a British bank, wholly owned by the Spanish Santander Group. Santander offers current accounts, savings, investments, loans, credit cards and other financial products.
Full Outage Map
TransactionsProblems in the last 24 hours in Guildford, England
The chart below shows the number of Santander reports we have received in the last 24 hours from users in Guildford and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by Santander users through our website.
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Mobile App (50%)
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Website (25%)
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Login (25%)
Community Discussion
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Santander Issues Reports Near Guildford, England
Latest outage, problems and issue reports in Guildford and nearby locations:
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Diane Hellyer
(@Postgate) reported
from
Horsham, England
Dear @santanderuk, Closing at 12.30 on Friday is not customer service! Not opening until 10 am on Monday isn't enough. I was outside your door, just now, ready to pay a BIG bill. No, l don't bank online, l like to talk to people. But you don't want to chat! #notcustomerservice
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welshbird1971
(@welshbird1971) reported
from
Horsham, England
@santanderuk can't get through on phone, you're helping other people but not me! Why not have a system so we know where we are in the queue? At least we know someone might answer us. No joy on the online chat either. Awful customer service. Gave up.
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Joey Maley
(@joeymaley) reported
from
Wokingham, England
@santanderuk I have just hung up after being on hold for the past 1 hour 23 minutes. You have the very worst history of phone times I have ever known. I wanted to sort my issue online but was unable to as your app is awful. You closed the local branch. You are beyond useless.
Santander Issues Reports
Latest outage, problems and issue reports in social media:
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Shell
(@tinydancer1287) reported
@santanderuk your OTP process is down and has been for hours. No texts are being received (was working last night)
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Jamie
(@JamieWa45182290) reported
@CKablooie @firstdirect @santanderuk santander are ****. app works like it was made by a GCSE IT class.
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Hephaestus Stake Pool (Ticker: HEPHY)
(@HephyPool) reported
@conraddit @santanderuk Santander once blocked my access to my own savings “to protect me from scams”, cut me off customer services the minute it turned 9pm mid-resolution, then blocked me again a few months later. Closed the account, no questions asked. Entered crypto, never looked back. That was 2018.
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Scott Millar
(@Scottymillar) reported
@DeanRobinson4 @santanderuk I think there just might be bigger issues in the world right now than, whether you can access your bank card
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Garrick
(@garrick_baker7) reported
@andymcf @santanderuk They won't at all. You should quickly reach out to tariq_cyber to help you recover your funds if not it will be forever
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Simon Taylor
(@sytaylor) reported
@BanklessHQ @santanderuk No They have a massive fraud loss problem. And so do their customers. Banks are rational actors and would allow transactions if it made them money. Crypto has a MASSIVE fraud problem nobody wants to talk about.
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Simon Taylor
(@sytaylor) reported
@BanklessHQ @santanderuk But until fraud rates come down, Banks will use the only tools they have like limits. Think of it like the Fed and interest rates. It's a blunt instrument but it's the only one they have
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Simon Taylor
(@sytaylor) reported
@BanklessHQ @santanderuk The question is how do we help users who are being scammed. Some good things happening in wallets and CeFi exchanges. But it's not connected to Banks. That's a fixable problem
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Susan Lowe
(@suzylosep) reported
@Sparky07620347 @santanderuk Instead of paying huge fees to those idiots And and Dec, why don’t you use the money you paid them to help your customers who have been scammed and desperately need help? These scammers are so clever and those two are dancing around like circus clowns.
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Tommy Taylor
(@TommyTaylor100) reported
@HukAleksandra It's interesting that there is no limit for Crypto into fiat when transferring to @santanderuk bank. Liquidity issues ??? Or They know Crypto is the future Each crypto purchase by people eats away at them. It's game over and they know it adapt or die.