Santander

Is Santander down in Guildford, Surrey, England?

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Santander UK plc is a British bank, wholly owned by the Spanish Santander Group. Santander offers current accounts, savings, investments, loans, credit cards and other financial products.

Problems in the last 24 hours in Guildford, England

The chart below shows the number of Santander reports we have received in the last 24 hours from users in Guildford and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Santander Outage Chart in Guildford, Surrey, England 01/25/2026 20:00

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Most Reported Problems

The following are the most recent problems reported by Santander users through our website.

  1. Mobile App (58%)

    Mobile App (58%)

  2. Website (14%)

    Website (14%)

  3. Login (14%)

    Login (14%)

  4. Transactions (9%)

    Transactions (9%)

  5. Withdrawals (4%)

    Withdrawals (4%)

  6. Transfer (2%)

    Transfer (2%)

Live Outage Map Near Guildford, Surrey, England

The most recent Santander outage reports came from the following cities: Godalming, Farnham and Woking.

Loading map, please wait...
City Problem Type Report Time
United KingdomGodalming Mobile App
United KingdomFarnham Mobile App
United KingdomWoking Website
United KingdomSurbiton Website
United KingdomFarnborough Website
United KingdomGuildford Mobile App

Community Discussion

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Santander Issues Reports Near Guildford, England

Latest outage, problems and issue reports in Guildford and nearby locations:

  • joeymaley Joey Maley (@joeymaley) reported from Wokingham, England

    @santanderuk I have just hung up after being on hold for the past 1 hour 23 minutes. You have the very worst history of phone times I have ever known. I wanted to sort my issue online but was unable to as your app is awful. You closed the local branch. You are beyond useless.

  • Postgate Diane Hellyer (@Postgate) reported from Horsham, England

    Dear @santanderuk, Closing at 12.30 on Friday is not customer service! Not opening until 10 am on Monday isn't enough. I was outside your door, just now, ready to pay a BIG bill. No, l don't bank online, l like to talk to people. But you don't want to chat! #notcustomerservice

  • welshbird1971 welshbird1971 (@welshbird1971) reported from Horsham, England

    @santanderuk can't get through on phone, you're helping other people but not me! Why not have a system so we know where we are in the queue? At least we know someone might answer us. No joy on the online chat either. Awful customer service. Gave up.

Santander Issues Reports

Latest outage, problems and issue reports in social media:

  • p2pfreedom node69 (@p2pfreedom) reported

    @imcalledsara @santanderuk bitcoin is never down

  • SarahCHillman Sarah Hillman (@SarahCHillman) reported

    @MrPostman90 @santanderuk Another plug for First Direct. I had to cancel my debit card on Friday after losing my purse. In today's post (Monday) was the replacement. Such good service

  • Jacob8malik Linda Charlemagne (@Jacob8malik) reported

    @santanderuk There is a problem with your phone lines. I called twice and the call disconnected twice at exactly the same place. I was waiting to be connected someone

  • SimmySinclair Sinclair (@SimmySinclair) reported

    @santanderuk trying to use the online chat service to make a complaint about my experiences yesterday as your phones lines are all busy. But there is no way to complain online 🙄

  • MickDennisReal Mick Dennis (@MickDennisReal) reported

    @Class1Mod @santanderuk @santanderukhelp It was a huge issue for the ‘handyman’ who needed the money I wanted to pay him. I imagine that was the situations for tens of thousands. But sure, feel free to be glibly ignorant.

  • Teddy68326999 Ted (@Teddy68326999) reported

    @santanderuk I raised this issue a while ago now and I’m still “out of pocket” why hasn’t anything been done?

  • mpw_ mpw (@mpw_) reported

    @Andrew_Cleave @cassyjsy @santanderuk 1/ I, stupidly, was searching by the address correctly entered! I see the Planning Dept. Civil Servants have entered the address to make it harder to find. Noted that they're playing the 'pandemic' card, as a reason to keep what has been accepted as inappropriate for the site

  • Jamien83 Jamie Northrop (@Jamien83) reported

    @santanderuk @santanderukhelp Are you having online banking problems again? I can't log on online and error says details are wrong but they aren't. I've also ben locked out of the app for the same reason!

  • Bobster101Br Bobby Robinson💙 (@Bobster101Br) reported

    @santanderuk thank you for all your help NOT!!! As a victim of fraud your excuse was I do not meet the criteria for a refund. For a measly £200.00 but yet you refund people with thousands of pounds in there account not to mention my wellbeing. #disgrace

  • Sammie832Sh samantha harrison (@Sammie832Sh) reported

    @santanderuk your systems are down again! What is going on?