Is Santander down in Guildford, Surrey, England?
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Santander UK plc is a British bank, wholly owned by the Spanish Santander Group. Santander offers current accounts, savings, investments, loans, credit cards and other financial products.
Full Outage Map
TransactionsProblems in the last 24 hours in Guildford, England
The chart below shows the number of Santander reports we have received in the last 24 hours from users in Guildford and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Santander. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Santander users through our website.
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Mobile App (59%)
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Login (18%)
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Website (12%)
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Transactions (8%)
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Withdrawals (4%)
Live Outage Map Near Guildford, Surrey, England
The most recent Santander outage reports came from the following cities: Godalming, Farnham and Woking.
| City | Problem Type | Report Time |
|---|---|---|
 Godalming |
Mobile App | |
| Farnham |
Mobile App | |
| Woking |
Website | |
| Surbiton |
Website | |
| Farnborough |
Website | |
| Guildford |
Mobile App |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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Santander Issues Reports Near Guildford, England
Latest outage, problems and issue reports in Guildford and nearby locations:
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welshbird1971
(@welshbird1971) reported
from
Horsham, England
@santanderuk can't get through on phone, you're helping other people but not me! Why not have a system so we know where we are in the queue? At least we know someone might answer us. No joy on the online chat either. Awful customer service. Gave up.
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Diane Hellyer
(@Postgate) reported
from
Horsham, England
Dear @santanderuk, Closing at 12.30 on Friday is not customer service! Not opening until 10 am on Monday isn't enough. I was outside your door, just now, ready to pay a BIG bill. No, l don't bank online, l like to talk to people. But you don't want to chat! #notcustomerservice
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Joey Maley
(@joeymaley) reported
from
Wokingham, England
@santanderuk I have just hung up after being on hold for the past 1 hour 23 minutes. You have the very worst history of phone times I have ever known. I wanted to sort my issue online but was unable to as your app is awful. You closed the local branch. You are beyond useless.
Santander Issues Reports
Latest outage, problems and issue reports in social media:
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James Vincent Cairns
(@jamescairns1984) reported
@MorganBroadcast This definitely has to be resolved by the companies who failed to keep your belongings,data and finances safe. I really hope this is resolved swiftly and @santanderuk and @VirginActiveUK do the honest thing and help you to bring those who did this to account.
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Charlie Farley. Rolo Polo. Milly Mandy
(@Mandymillyprice) reported
@MorganBroadcast I really hope Santander do the correct thing & reimburse you. Please keep posting updates. Santander you should be ashamed at your shocking lack of support @santanderuk #Santander
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Loulabellatron
(@Loulabellatron) reported
@MorganBroadcast This is awful. I remember @santanderuk being dreadful after my mum died, I had to declare her dead with them more than twice. I'm so sorry your having to deal with this and I hope it gets sorted soon.
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Complexicated Cookie @Abominable Snowmen BFI
(@Johnboy_Cook) reported
@lunglock @santanderuk That’s really disturbing and interesting, On the PIN issue, I’m pretty sure the Santander App will show / remind you of PINs once you’ve logged in. The bigger issue here is how they got around the facial recognition/passcode to access the app. Virgin Active could be liable…
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Jas K
(@Chesterkop) reported
@MorganBroadcast If someone starts a go fund me, I'll donate. Happy 2 help take @santanderuk 2 the courts. A judge will kick it out based on ur merit alone. Without stating the obvious, have u been 2 the ombudsman? @DeborahMeaden might be able 2 offer advice. Truly shocking treatment
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Ruth Watson
(@kuantancurls) reported
@PeterDbrash @MorganBroadcast Oh, this is giving me the pure horrors. Ay, I just had a look at my mobile banking app and it can give me my PIN details. If someone got into your app, they would have had nor trouble getting easy use of your cards. It is awful that @santanderuk are blaming you.
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Gordon Hudson *️⃣
(@gordonhudsonnu) reported
@trishvoice @MorganBroadcast @santanderuk Its farcical that banks let you log in and see your PIN number. But this reinforces once again why I only carry an American Express card on me when I am out.
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Barbara Potter 💙💙#FBPE
(@potter_barbara2) reported
@MorganBroadcast So sorry to read your story Charlotte - beyond awful - but big thank you for the shout out and warning to anyone using @santanderuk or @VirginActiveUK - think again
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Chelsea🐶
(@Chelsea_ej) reported
@MorganBroadcast Did you get the details of the other people who have also been frauded? Have they hit a brick wall with their banks and the gym?I’m so sorry this has happened to you. I hope the police do look into this and I hope @VirginActiveUK and @santanderuk see that they are also a problem
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Anne Booth 💙
(@Bridgeanne) reported
@MorganBroadcast That is absolutely terrible. I was actually thinking of transferring to @santanderuk & I definitely won't rush to do that now. I can't believe what a terrible experience you have had - & the fact that they also took from your savings is appalling. I hope it all gets sorted asap.