Santander

Is Santander down in Guildford, Surrey, England?

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Santander UK plc is a British bank, wholly owned by the Spanish Santander Group. Santander offers current accounts, savings, investments, loans, credit cards and other financial products.

Problems in the last 24 hours in Guildford, England

The chart below shows the number of Santander reports we have received in the last 24 hours from users in Guildford and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Santander Outage Chart in Guildford, Surrey, England 01/23/2026 18:35

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Most Reported Problems

The following are the most recent problems reported by Santander users through our website.

  1. Mobile App (57%)

    Mobile App (57%)

  2. Website (15%)

    Website (15%)

  3. Login (15%)

    Login (15%)

  4. Transactions (9%)

    Transactions (9%)

  5. Withdrawals (4%)

    Withdrawals (4%)

Live Outage Map Near Guildford, Surrey, England

The most recent Santander outage reports came from the following cities: Godalming, Farnham and Woking.

Loading map, please wait...
City Problem Type Report Time
United KingdomGodalming Mobile App
United KingdomFarnham Mobile App
United KingdomWoking Website
United KingdomSurbiton Website
United KingdomFarnborough Website
United KingdomGuildford Mobile App

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Santander Issues Reports Near Guildford, England

Latest outage, problems and issue reports in Guildford and nearby locations:

  • joeymaley Joey Maley (@joeymaley) reported from Wokingham, England

    @santanderuk I have just hung up after being on hold for the past 1 hour 23 minutes. You have the very worst history of phone times I have ever known. I wanted to sort my issue online but was unable to as your app is awful. You closed the local branch. You are beyond useless.

  • Postgate Diane Hellyer (@Postgate) reported from Horsham, England

    Dear @santanderuk, Closing at 12.30 on Friday is not customer service! Not opening until 10 am on Monday isn't enough. I was outside your door, just now, ready to pay a BIG bill. No, l don't bank online, l like to talk to people. But you don't want to chat! #notcustomerservice

Santander Issues Reports

Latest outage, problems and issue reports in social media:

  • TheRealPayne747 Payne747 (@TheRealPayne747) reported

    @santanderuk hey I'm no longer a customer, how do I get off your email lists?

  • Sarah44291773 Sarah (@Sarah44291773) reported

    @santanderukhelp Avoid @santanderuk they do not answer the phones, give customers correct or accurate information, send letters. Really is better high st banks. AVOID. AVOID. 2nd rate service. Still chasing @TransUnion to fix incorrect information provided and recorded. WHY AM I DOING YOUR JOBS

  • T15596437 T (@T15596437) reported

    @santanderuk Santander UK bank licence should be reviewed by fin ombudsman mislead business, cont refusal SME’s giving financial or other help in pandemic unless 100% gov backed BBL. Only then swift help, even group companies BBL now causing serious acct freeze disruptions on missed due dil.

  • paulwil95301208 paul wilson (@paulwil95301208) reported

    @santanderuk online down again

  • Mrfishie mrfishy (@Mrfishie) reported

    @santanderuk how much longer is internet banking going to be down for?

  • SophieDigital Sophie Media (@SophieDigital) reported

    @santanderuk Can someone help i've sat on hold for over an hour 5 times now and still not got through to anyone. I desperately need to talk to someone about fraudulent accounts.

  • Sarah44291773 Sarah (@Sarah44291773) reported

    @santanderukhelp Avoid @santanderuk. They misinform customer's and hide behind t&cs. Now waiting on the phone again for 40 mins. There are better banks with more transparency and customer support out there.

  • emmajemmma emmaconst@hotmail.com (@emmajemmma) reported

    @santanderuk still waiting for someone to pick up the phone for online banking issue...45 minutes waiting so far.

  • HarryButler8 Harry Butler (@HarryButler8) reported

    @santanderuk I’ve been on hold for 3 hours. Can you sort your service out, please.

  • RossCampbell90 Ross Campbell (@RossCampbell90) reported

    For customer service @santanderuk are absolutely useless !