Is Santander down in Guildford, Surrey, England?
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Santander UK plc is a British bank, wholly owned by the Spanish Santander Group. Santander offers current accounts, savings, investments, loans, credit cards and other financial products.
Full Outage Map
TransactionsProblems in the last 24 hours in Guildford, England
The chart below shows the number of Santander reports we have received in the last 24 hours from users in Guildford and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Santander. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Santander users through our website.
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Mobile App (60%)
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Login (13%)
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Website (12%)
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Transactions (10%)
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Withdrawals (3%)
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Transfer (2%)
Live Outage Map Near Guildford, Surrey, England
The most recent Santander outage reports came from the following cities: Godalming, Farnham and Woking.
| City | Problem Type | Report Time |
|---|---|---|
 Godalming |
Mobile App | |
| Farnham |
Mobile App | |
| Woking |
Website | |
| Surbiton |
Website | |
| Farnborough |
Website | |
| Guildford |
Mobile App |
Community Discussion
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Santander Issues Reports Near Guildford, England
Latest outage, problems and issue reports in Guildford and nearby locations:
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Joey Maley
(@joeymaley) reported
from
Wokingham, England
@santanderuk I have just hung up after being on hold for the past 1 hour 23 minutes. You have the very worst history of phone times I have ever known. I wanted to sort my issue online but was unable to as your app is awful. You closed the local branch. You are beyond useless.
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Diane Hellyer
(@Postgate) reported
from
Horsham, England
Dear @santanderuk, Closing at 12.30 on Friday is not customer service! Not opening until 10 am on Monday isn't enough. I was outside your door, just now, ready to pay a BIG bill. No, l don't bank online, l like to talk to people. But you don't want to chat! #notcustomerservice
Santander Issues Reports
Latest outage, problems and issue reports in social media:
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Frances Darling
(@franceydarling) reported
@santanderuk why does your website say your fraud team is open 24 hours a day when the phone line is actually closed? I've just had an unauthorised transaction that I was able to cancel on the app but am unable to call immediately as advised as the phone line is closed
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Paul M O'Toole
(@paulmoToole) reported
@santanderuk Hi wonder if you can help! If you pay someone from your Santander account for doing a job(paying for a service) that’s Not been completed can you ask you the bank to get involved and ask for the money back… as this trades person is not coming back
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aronh
(@haronsmc) reported
from
Falkirk, Scotland
@santanderuk my daughter is trying to contact from Dubai, the number she has is not working?
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edward studham
(@EdwardStudham) reported
@santanderuk why have you made it so hard to access my money. I need to withdraw cash. Local branch closes at 3pm…..3pm!! On the phone for 45 mins to try and access it via post office because daily limit is £250. Absolutely useless! Think I’ll withdraw it all and leave!
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bubble
(@miss_ams_) reported
@santanderuk I’m not receiving SMS codes to login online…I’m on holiday out of the and need to login to my account on the website not the app!
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aimitch™
(@aimitch) reported
@santanderukhelp @santanderuk I received a letter from santander customer operations stating my account will be locked on Dec 22nd. They have tried calling me but I am in Mexico for the winter and due to time difference I was asleep. Can't call them from here. Help.
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Chloe
(@vauxhallwoman) reported
@santanderuk Cannot log into app - it's just hanging. Do you have problems? Thx.
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Mebs
(@1Mebz) reported
@santanderuk @santanderukhelp what has my credit card got to do with my current account/savings and other accounts which I have been using with no problem for over a year? Customer service just said wait we don’t know how long but you are going to have to wait? Bills need paying!
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🖤 Andrea 🖤
(@purplevamp666) reported
@santanderuk Just spent over an hour trying to transfer my kids bonds over. Have been passed to 4 different departments. My phone's battery died. YOUR TELEPHONE SERVICE IS A JOKE 😡
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𝙘𝙖𝙡𝙪𝙢 (blue tick)
(@clegnut) reported
@santanderuk how ******** do i find my ccv number? why have you gotta make it so difficult