Santander

Is Santander down in Guildford, Surrey, England?

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Santander UK plc is a British bank, wholly owned by the Spanish Santander Group. Santander offers current accounts, savings, investments, loans, credit cards and other financial products.

Problems in the last 24 hours in Guildford, England

The chart below shows the number of Santander reports we have received in the last 24 hours from users in Guildford and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Santander Outage Chart in Guildford, Surrey, England 02/16/2026 18:55

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Most Reported Problems

The following are the most recent problems reported by Santander users through our website.

  1. Mobile App (61%)

    Mobile App (61%)

  2. Login (13%)

    Login (13%)

  3. Website (11%)

    Website (11%)

  4. Transactions (10%)

    Transactions (10%)

  5. Withdrawals (3%)

    Withdrawals (3%)

  6. Transfer (2%)

    Transfer (2%)

Live Outage Map Near Guildford, Surrey, England

The most recent Santander outage reports came from the following cities: Godalming.

Loading map, please wait...
City Problem Type Report Time
United KingdomGodalming Mobile App
United KingdomFarnham Mobile App
United KingdomWoking Website
United KingdomSurbiton Website
United KingdomFarnborough Website
United KingdomGuildford Mobile App

Community Discussion

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Santander Issues Reports Near Guildford, England

Latest outage, problems and issue reports in Guildford and nearby locations:

  • Postgate Diane Hellyer (@Postgate) reported from Horsham, England

    Dear @santanderuk, Closing at 12.30 on Friday is not customer service! Not opening until 10 am on Monday isn't enough. I was outside your door, just now, ready to pay a BIG bill. No, l don't bank online, l like to talk to people. But you don't want to chat! #notcustomerservice

  • joeymaley Joey Maley (@joeymaley) reported from Wokingham, England

    @santanderuk I have just hung up after being on hold for the past 1 hour 23 minutes. You have the very worst history of phone times I have ever known. I wanted to sort my issue online but was unable to as your app is awful. You closed the local branch. You are beyond useless.

  • welshbird1971 welshbird1971 (@welshbird1971) reported from Horsham, England

    @santanderuk can't get through on phone, you're helping other people but not me! Why not have a system so we know where we are in the queue? At least we know someone might answer us. No joy on the online chat either. Awful customer service. Gave up.

Santander Issues Reports

Latest outage, problems and issue reports in social media:

  • RhysKT91 Rhys KT (@RhysKT91) reported

    @santanderuk @santanderukhelp I have transferred money from my Santander current account to another account and it is not appearing in the second account. Is this related to the ongoing issues this morning and when will it be resolved? Will the money be transferred successfully?

  • Drury1961 David Drury (@Drury1961) reported

    @santanderuk What’s happening with Santander accounts, payments refused and app not working

  • AnnLatimer3 Ann Latimer (@AnnLatimer3) reported

    @santanderuk hi your website has been down this morning, I transfered money from my santander account to my lloyds current account and money hasn't appeared, did it as immediate payment, where has it gone?

  • k30nya 'Nia (@k30nya) reported

    @santanderuk Not working again. App and website down again today

  • harryc07184571 Harry c (@harryc07184571) reported

    @santanderuk is there issue with transfers going in ??

  • Rosemar43787003 Rosemary (@Rosemar43787003) reported

    @santanderuk can’t seem to log in on app

  • jparslow1965 judy parslow (@jparslow1965) reported

    update worldwide outrage with @santanderuk online banking not working, app not working, payments being declined and operator says card payments online and in stores will not work !!!!

  • FlunkFest ᶠˡᵘⁿᵏ ᶠᵉˢᵗ (@FlunkFest) reported

    @santanderuk Nope, not fixed at 7:50am this morning, just tried the app and the main webpage, cannot access either.

  • shootin_stars80 NicNacMich04 (@shootin_stars80) reported

    @santanderuk Here we go again! Yet another #shitshow please fix it soon @santanderuk it’s my birthday today and I’m away and family members have sent me birthday money which isn’t in my account!!!

  • EmmaHM83 Emma (@EmmaHM83) reported

    @santanderuk I've also just been to the cash machine but that also says Service Unavailable...