Is Santander down in Guildford, Surrey, England?
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Santander UK plc is a British bank, wholly owned by the Spanish Santander Group. Santander offers current accounts, savings, investments, loans, credit cards and other financial products.
Full Outage Map
TransactionsProblems in the last 24 hours in Guildford, England
The chart below shows the number of Santander reports we have received in the last 24 hours from users in Guildford and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Santander. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Santander users through our website.
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Website (36%)
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Mobile App (36%)
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Login (23%)
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Transfer (5%)
Community Discussion
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Santander Issues Reports Near Guildford, England
Latest outage, problems and issue reports in Guildford and nearby locations:
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Joey Maley
(@joeymaley) reported
from
Wokingham, England
@santanderuk I have just hung up after being on hold for the past 1 hour 23 minutes. You have the very worst history of phone times I have ever known. I wanted to sort my issue online but was unable to as your app is awful. You closed the local branch. You are beyond useless.
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Diane Hellyer
(@Postgate) reported
from
Horsham, England
Dear @santanderuk, Closing at 12.30 on Friday is not customer service! Not opening until 10 am on Monday isn't enough. I was outside your door, just now, ready to pay a BIG bill. No, l don't bank online, l like to talk to people. But you don't want to chat! #notcustomerservice
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welshbird1971
(@welshbird1971) reported
from
Horsham, England
@santanderuk can't get through on phone, you're helping other people but not me! Why not have a system so we know where we are in the queue? At least we know someone might answer us. No joy on the online chat either. Awful customer service. Gave up.
Santander Issues Reports
Latest outage, problems and issue reports in social media:
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Shanna morgan
(@Shannam16752382) reported
@santanderuk why is it impossible to do a live chat with a human being or send an email to yourselves ? Not everyone has the capability of calling during working hours !
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angie petherick 🪐
(@angieisonfir3) reported
@santanderuk Bestie it’s been like a week, how hard can it be to fix 🥴
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Anthony Crook
(@YawnoftheDad) reported
@santanderuk when is the card payment issue going to be fixed? I'm now getting updates from subscription services that they can't go through because of this.
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Bertie Bear
(@B3arBertie) reported
@lukeaaronmoore @santanderuk Switched to First direct about three years ago. They haven’t let me down yet.
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Richard Inman
(@Richinns) reported
Hi @santanderuk. So you block me from transferring money out of my account. Block me from accessing the account online and then hang up on me when 30 mins elapses on me waiting for you to answer my call to your fraud department?
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(@_jacobFinley_) reported
Absolutely appalled with @santanderuk after switching to only find out they have blocked my card for the foreseeable future with no explanation given why, spent 2 hours at the Victoria LDN branch whilst I should have been at work. Now no pay on pay day, and no access to money.
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Orla Kearney
(@OrlaKearney7) reported
Why is @santanderuk still showing branches on their website as open, when in fact they’re permanently closed? I had a fruitless and frustrating visit to the Strand today which was a complete waste of my time. Very unprofessional.
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ˢᵀ 🔱
(@hourlytacha) reported
You server is down @santanderuk please
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(@_jacobFinley_) reported
I was informed on Friday that the switch over from my previous bank had been successful, to now be without access to money online, my pay bouncing back to my employer, with rent and other direct debits due to come out tomorrow, simply not good enough. @santanderuk
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wendy gordon
(@weny62) reported
@santanderuk I have just spent over 40 minutes on hold to have the phone put down on me when it was finally answered.