Is Santander down in Guildford, Surrey, England?
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Santander UK plc is a British bank, wholly owned by the Spanish Santander Group. Santander offers current accounts, savings, investments, loans, credit cards and other financial products.
Full Outage Map
TransactionsProblems in the last 24 hours in Guildford, England
The chart below shows the number of Santander reports we have received in the last 24 hours from users in Guildford and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Santander. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Santander users through our website.
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Mobile App (56%)
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Login (16%)
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Website (14%)
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Transactions (10%)
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Withdrawals (4%)
Live Outage Map Near Guildford, Surrey, England
The most recent Santander outage reports came from the following cities: Godalming, Farnham and Woking.
| City | Problem Type | Report Time |
|---|---|---|
 Godalming |
Mobile App | |
| Farnham |
Mobile App | |
| Woking |
Website | |
| Surbiton |
Website | |
| Farnborough |
Website | |
| Guildford |
Mobile App |
Community Discussion
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Santander Issues Reports Near Guildford, England
Latest outage, problems and issue reports in Guildford and nearby locations:
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welshbird1971
(@welshbird1971) reported
from
Horsham, England
@santanderuk can't get through on phone, you're helping other people but not me! Why not have a system so we know where we are in the queue? At least we know someone might answer us. No joy on the online chat either. Awful customer service. Gave up.
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Diane Hellyer
(@Postgate) reported
from
Horsham, England
Dear @santanderuk, Closing at 12.30 on Friday is not customer service! Not opening until 10 am on Monday isn't enough. I was outside your door, just now, ready to pay a BIG bill. No, l don't bank online, l like to talk to people. But you don't want to chat! #notcustomerservice
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Joey Maley
(@joeymaley) reported
from
Wokingham, England
@santanderuk I have just hung up after being on hold for the past 1 hour 23 minutes. You have the very worst history of phone times I have ever known. I wanted to sort my issue online but was unable to as your app is awful. You closed the local branch. You are beyond useless.
Santander Issues Reports
Latest outage, problems and issue reports in social media:
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monish sengupta
(@sengupta_monish) reported
Dear @santanderuk thank you for your great service. I was on the phone for 16 minutes when one of you picked up the call inspite being so busy. Then the guy told me hold the line for a brief moment. The moment never came. After 10 minutes you just disconnected the call.
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Pixie Vannucci
(@Pixie_vannucci) reported
@Mystsoftymes @santanderuk @CWUnews at all to help me
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Pixie Vannucci
(@Pixie_vannucci) reported
@Mystsoftymes @santanderuk @CWUnews later after I tried to kill myself still in the episode i was having when I tried it so I was "hostile" the woman got snotty with me and said she wasnt there to be talked to like that i mean what is she there to do she said shed help me for over a year but actually did nothing
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Andi Daisy Fox
(@andydaisyfox) reported
@santanderuk is your online banking service working . I'm unable to log on.
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Scott
(@FPL_TheMak) reported
@santanderukhelp @santanderuk took out one of your world elite cards for travelling to the US. Activated it on the app. Notified yourself the dates I’m away, where I’m going and what cards I’m using. Used it in the U.K. first to make sure it was working alright.
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Marie Benton
(@mariebenton) reported
@santanderuk my husband and I have been holding on the line to speak to your fraud team for 2 hours. We've had a significant amount of money stolen. Please help.
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Englands Finest Cars
(@englandsfinestc) reported
Disgraceful customer service from @santanderuk . 40 minutes waiting to make a complaint and still need to call me back!
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Fallingstartime
(@fallingstartime) reported
@santanderuk Thank you for the wasted hour hanging on the phone to be told I was through to the wrong department and they couldn't help me.
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Chris Naylor 🇬🇧🇺🇦
(@ChrisNaylor1) reported
Absolute shocking service from @santanderuk been on hold just under 60 minutes!!
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Zephyrjock 🏴🥌🏉
(@Zephyrjock) reported
@santanderuk Been holding for over an hour now. I get that your lines are busy but there comes a point where it is clear you don't have enough people dealing with calls. That time has now passed.. How do I get some customer service?