Is Santander down in Guildford, Surrey, England?
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Santander UK plc is a British bank, wholly owned by the Spanish Santander Group. Santander offers current accounts, savings, investments, loans, credit cards and other financial products.
Problems in the last 24 hours in Guildford, England
The chart below shows the number of Santander reports we have received in the last 24 hours from users in Guildford and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Santander. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Santander users through our website.
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Mobile App (58%)
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Website (14%)
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Login (14%)
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Transactions (9%)
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Withdrawals (4%)
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Transfer (2%)
Live Outage Map Near Guildford, Surrey, England
The most recent Santander outage reports came from the following cities: Godalming, Farnham and Woking.
| City | Problem Type | Report Time |
|---|---|---|
| Mobile App | ||
| Mobile App | ||
| Website | ||
| Website | ||
| Website | ||
| Mobile App |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Santander Issues Reports Near Guildford, England
Latest outage, problems and issue reports in Guildford and nearby locations:
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Joey Maley
(@joeymaley) reported
from
Wokingham, England
@santanderuk I have just hung up after being on hold for the past 1 hour 23 minutes. You have the very worst history of phone times I have ever known. I wanted to sort my issue online but was unable to as your app is awful. You closed the local branch. You are beyond useless.
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Diane Hellyer
(@Postgate) reported
from
Horsham, England
Dear @santanderuk, Closing at 12.30 on Friday is not customer service! Not opening until 10 am on Monday isn't enough. I was outside your door, just now, ready to pay a BIG bill. No, l don't bank online, l like to talk to people. But you don't want to chat! #notcustomerservice
Santander Issues Reports
Latest outage, problems and issue reports in social media:
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Patricia Rudkins 💙
(@PatriciaRudkins) reported
@LizKershawDJ @santanderuk Post Office can usually help with cheques….
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Robert FLOYD
(@RobertF53442725) reported
@santanderuk What a useless organisation. Trying to open an esaver online, constant error message. Ring for a branch appointment, cant do that I need to go to branch to get a profile, whatever that is and then go back for the appointment. Rubbish customer service
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Samantha Leigh
(@slleigh7) reported
@santanderuk @santanderukhelp yet another epic fail! How are you supposed to speak to someone with an urgent enquiry?? 30 mins holding then cut off twice! Visit your own branch, wait 30 mins to be told, can’t help you need to phone Fraud team. It’s not fraud!
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Steve Adams 🇺🇦 😷 💉 💙 🇪🇺
(@sadams_s) reported
@JonBatchelor8 @LizKershawDJ @santanderuk I remember cheques. We used to have to use them last century all the time. It was awful.
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Damian McKay
(@mckaydoc) reported
@LizKershawDJ @santanderuk Tried to lodge a cheque in Belfast twice last week. 1 branch only in a major UK city only open to 3pm daily and the only external cash machine they had was broken both times. Bye bye Santander
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Clare Wiener
(@ClareWiener) reported
@santanderuk having been on hold for over 10 mins, Nabeeb in Sheffield answered. I told her what my issue was. At that moment someone came to do the door. I asked her to hold on a sec but she just kept asking for my mobile no. I asked to wait a mo as I was calling from contd
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Mike Chiba
(@chibaguy) reported
@LizKershawDJ @santanderuk Never heard of the postal service?
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Catharine
(@Cathari53751411) reported
@LizKershawDJ @santanderuk Hi Liz, I bank Cheques into my NatWest account at my local post office, does that help 🤔
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Jane Bernstone
(@jebernstone) reported
@GgAviation @LizKershawDJ @santanderuk Yes but isn't it ridiculous that banking,once considered essential, are closing down. My local branch closed due to lower footfall during the pandemic when they were closed!
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GrayD_CTO
(@CtoGrayd) reported
@LizKershawDJ @santanderuk you can pay them in at the machine you know! I have the same problem however when the handwriting on the cheque is poor