Santander

Is Santander down in Guildford, Surrey, England?

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Santander UK plc is a British bank, wholly owned by the Spanish Santander Group. Santander offers current accounts, savings, investments, loans, credit cards and other financial products.

Problems in the last 24 hours in Guildford, England

The chart below shows the number of Santander reports we have received in the last 24 hours from users in Guildford and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Santander Outage Chart in Guildford, Surrey, England 01/09/2026 15:40

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Most Reported Problems

The following are the most recent problems reported by Santander users through our website.

  1. Mobile App (58%)

    Mobile App (58%)

  2. Login (15%)

    Login (15%)

  3. Website (13%)

    Website (13%)

  4. Transactions (10%)

    Transactions (10%)

  5. Withdrawals (4%)

    Withdrawals (4%)

Live Outage Map Near Guildford, Surrey, England

The most recent Santander outage reports came from the following cities: Godalming, Farnham and Woking.

Loading map, please wait...
City Problem Type Report Time
United KingdomGodalming Mobile App
United KingdomFarnham Mobile App
United KingdomWoking Website
United KingdomSurbiton Website
United KingdomFarnborough Website
United KingdomGuildford Mobile App

Community Discussion

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Santander Issues Reports Near Guildford, England

Latest outage, problems and issue reports in Guildford and nearby locations:

  • joeymaley Joey Maley (@joeymaley) reported from Wokingham, England

    @santanderuk I have just hung up after being on hold for the past 1 hour 23 minutes. You have the very worst history of phone times I have ever known. I wanted to sort my issue online but was unable to as your app is awful. You closed the local branch. You are beyond useless.

  • Postgate Diane Hellyer (@Postgate) reported from Horsham, England

    Dear @santanderuk, Closing at 12.30 on Friday is not customer service! Not opening until 10 am on Monday isn't enough. I was outside your door, just now, ready to pay a BIG bill. No, l don't bank online, l like to talk to people. But you don't want to chat! #notcustomerservice

Santander Issues Reports

Latest outage, problems and issue reports in social media:

  • fletchs_tweets F L E T C H (@fletchs_tweets) reported

    Hello @santanderuk still awaiting an update! £150 compensation doesn’t quite cut it when almost 8 weeks in I still cannot use my card. Regards a very frustrated customer

  • robbieboshell Robbie Boshell (@robbieboshell) reported

    Hi @santanderuk @santanderukhelp why is it that since November 2020 anytime I try to make a @Wise transfer you hold it for upto a week ON EVERY SINGLE ONE before November 2020 no issues I am now late for bills and subscriptions every month now. Please don’t say security checks

  • iamfinlay Finlay Robertson (@iamfinlay) reported

    @cliffsamuelacto @santanderuk So sorry, I have a good broker if you need help. They’ve sorted me out despite being an actor. Can DM.

  • AWaters_1992 Alex Waters (@AWaters_1992) reported

    @santanderuk need urgent help. My friend has LOST his bank card and phone today at blackpool beach. He knows his log in details but cant log in on my phone because you need to text his phone... Ive tried calling to cancel it and no answer. Call me urgently 07752314604

  • KirstyBellfield Kirsty Bellfield (@KirstyBellfield) reported

    Trying to log into my @santanderuk online banking but it’s ALWAYS DOWN!

  • Sazzybea Saz (@Sazzybea) reported

    @santanderuk Hi. Is it normal to still be waiting nearly 2 weeks for temporary passwords etc to log in for the first time after opening an account?

  • emps49 Julian Richardson (@emps49) reported

    @santanderuk Problem today in Aldi unable to use contactless or manual input. Aldi cashier stated that this had been a problem for Santander cards today. Any idea why? Sufficient funds in account.

  • kelly_hirst1990 Kelly Collett (@kelly_hirst1990) reported

    @santanderuk contactless payments not working again.. what a joke this bank is...

  • FraserGoodley Fray Z (@FraserGoodley) reported

    Fully done with @santanderuk first thing I’m doing Tuesday closing my accounts with them... can’t be doing with the “technical problems” they seem to be getting every other weekend that stops me from getting to MY money.. looked a right **** with a weeks shopping getting declined

  • Laurence_Page Laurence Andrew Page (@Laurence_Page) reported

    @santanderuk everytime I try to call about the fact a new debit card hasn't arrived, it puts me on hold then hangs up on me :( ... I've tried twice and once I get to a certain point it just hangs up... Please help! I have no card! :O