Is Santander down in Guildford, Surrey, England?
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Santander UK plc is a British bank, wholly owned by the Spanish Santander Group. Santander offers current accounts, savings, investments, loans, credit cards and other financial products.
Full Outage Map
TransactionsProblems in the last 24 hours in Guildford, England
The chart below shows the number of Santander reports we have received in the last 24 hours from users in Guildford and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Santander. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Santander users through our website.
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Mobile App (53%)
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Website (18%)
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Login (18%)
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Transactions (6%)
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Withdrawals (6%)
Community Discussion
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Santander Issues Reports Near Guildford, England
Latest outage, problems and issue reports in Guildford and nearby locations:
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welshbird1971
(@welshbird1971) reported
from
Horsham, England
@santanderuk can't get through on phone, you're helping other people but not me! Why not have a system so we know where we are in the queue? At least we know someone might answer us. No joy on the online chat either. Awful customer service. Gave up.
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Joey Maley
(@joeymaley) reported
from
Wokingham, England
@santanderuk I have just hung up after being on hold for the past 1 hour 23 minutes. You have the very worst history of phone times I have ever known. I wanted to sort my issue online but was unable to as your app is awful. You closed the local branch. You are beyond useless.
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Diane Hellyer
(@Postgate) reported
from
Horsham, England
Dear @santanderuk, Closing at 12.30 on Friday is not customer service! Not opening until 10 am on Monday isn't enough. I was outside your door, just now, ready to pay a BIG bill. No, l don't bank online, l like to talk to people. But you don't want to chat! #notcustomerservice
Santander Issues Reports
Latest outage, problems and issue reports in social media:
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Justice4all1
(@Justice4all110) reported
@santanderuk soo slow....painfully slow....
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Nick Burrows
(@NickBurrows17) reported
@eBay paid a deposit for a van , was fake !! How does ebay allow this to happen? Lost 2k of my money , apparently had a fake @santanderuk bank account how does this happen , @HalifaxBank no help what so ever . Please be careful 🙏
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BeauB
(@beaubeau888) reported
@santanderuk Is your website still kaput? Trying to apply for a loan and after inputting all the info required I always get '[Exception in:/WEB-INF/jsp/message/onlineApps_mainTemplate_no_navigation.jsp] null'. VERY annoying.
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Meg Frater
(@megfraterx) reported
@santanderuk are the worst company I’ve ever come across, I’ve never experienced customer service so bad. The advisers who work for them are terrible at their job and don’t know how to deal with people and the company is an utter scam. DO NOT USE THEM
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Darren Skidmore Photography
(@DSkids) reported
@santanderuk If your website says the 'Managing your account' line is open until 8pm and your Mortgage account line is open to 7pm why am I getting an office closed message when I phone at 6:20pm??
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Saz
(@Sazzybea) reported
@santanderuk Hi. Is it normal to still be waiting nearly 2 weeks for temporary passwords etc to log in for the first time after opening an account?
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Pippa.K
(@PippaK10) reported
@santanderuk I just spent the last half an hour on the phone - 1st time I called it got cut off after waiting. Then 2nd time waited - customer service picked up and the phone cut off!
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SWMC
(@Stuart_crawley) reported
@RishiSunak What about RLS? Why are only Corporate and Commercial customers being given access by @santanderuk ? Why are the banks allowed to be this selective when we are all supposed to be “in this together”?
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Nik Coppin
(@nikcoppin) reported
Had a good chinwag about the Gooners with the bloke behind the counter @santanderuk on London Rd Brighton whilst he processed my new debit card, after he noticed my @Arsenal tshirt. Good service, good man! #Santander #Arsenal
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Worldwide Wayperson
(@WorldWideWayman) reported
@santanderuk You've been emailing & writing about a minor issue that I believe you have caused on one of my accounts. Because you no longer seem to allow your customers to respond to your emails I have no way to do so. I will not call you for security reasons. So we're stuck!