Santander

Is Santander down in Guildford, Surrey, England?

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Santander UK plc is a British bank, wholly owned by the Spanish Santander Group. Santander offers current accounts, savings, investments, loans, credit cards and other financial products.

Problems in the last 24 hours in Guildford, England

The chart below shows the number of Santander reports we have received in the last 24 hours from users in Guildford and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Santander Outage Chart in Guildford, Surrey, England 01/24/2026 18:55

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Most Reported Problems

The following are the most recent problems reported by Santander users through our website.

  1. Mobile App (58%)

    Mobile App (58%)

  2. Website (15%)

    Website (15%)

  3. Login (15%)

    Login (15%)

  4. Transactions (9%)

    Transactions (9%)

  5. Withdrawals (4%)

    Withdrawals (4%)

Live Outage Map Near Guildford, Surrey, England

The most recent Santander outage reports came from the following cities: Godalming, Farnham and Woking.

Loading map, please wait...
City Problem Type Report Time
United KingdomGodalming Mobile App
United KingdomFarnham Mobile App
United KingdomWoking Website
United KingdomSurbiton Website
United KingdomFarnborough Website
United KingdomGuildford Mobile App

Community Discussion

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Santander Issues Reports Near Guildford, England

Latest outage, problems and issue reports in Guildford and nearby locations:

  • joeymaley Joey Maley (@joeymaley) reported from Wokingham, England

    @santanderuk I have just hung up after being on hold for the past 1 hour 23 minutes. You have the very worst history of phone times I have ever known. I wanted to sort my issue online but was unable to as your app is awful. You closed the local branch. You are beyond useless.

  • Postgate Diane Hellyer (@Postgate) reported from Horsham, England

    Dear @santanderuk, Closing at 12.30 on Friday is not customer service! Not opening until 10 am on Monday isn't enough. I was outside your door, just now, ready to pay a BIG bill. No, l don't bank online, l like to talk to people. But you don't want to chat! #notcustomerservice

  • welshbird1971 welshbird1971 (@welshbird1971) reported from Horsham, England

    @santanderuk can't get through on phone, you're helping other people but not me! Why not have a system so we know where we are in the queue? At least we know someone might answer us. No joy on the online chat either. Awful customer service. Gave up.

Santander Issues Reports

Latest outage, problems and issue reports in social media:

  • CharlieJBox Mr. 📦 (@CharlieJBox) reported

    Now, I’d get it if I ever had debt or bad financial history. But I don’t. I paid for my current car every month for 5 years through Santander so you’d think this would help. But nope. Seems a bit extreme @santanderuk ?

  • Zee87522768 Zee (@Zee87522768) reported

    @Metrobank please do your research before blocking @BinanceChain I am about to close my @santanderuk because they have decided to block payments to binance before doing their homework

  • Woolly_Mummoth Hazel Webb 🖖 (@Woolly_Mummoth) reported

    @lynnekeldaz @santanderuk OTPs. Phone support useless, what happens when my text number changes, can't log on to change details!

  • katet12 Katy Bealing (@katet12) reported

    @santanderuk Due to health have taken offer. I still stand by what I said customer service is appalling. Very disappointed

  • SherstonTea Sherston Tea Company (@SherstonTea) reported

    @santanderukhelp Well that's a reply - it is completely impossible to tell whether a call is genuine or not as your numbers are just a 0808 or 0800 number - was not offered the call back number - this should be standard procedure so your @santanderuk identity can be verified.

  • Andy04771342 kyle (@Andy04771342) reported

    @SarahHeleneuk @santanderuk @financialombuds perfect home is closing withdrawing apps and selling goods but still taking payments from vulnerable weekly before it goes conning millions our of pocket for a last desperate attempt to get money. Its wring needs stopping now. There closing down . Do something will u

  • JodyNeilRuth Jody Neil Ruth (@JodyNeilRuth) reported

    @StarlingBank Hey guys, after 20+ years with @santanderuk I'm leaving them because they've stopped me from spending my money on #cryptocurrency. Can you tell me your views on the situation? If you definitely won't restrict me like they have, you'll have yourself a new customer.

  • tariq2k87 Investor - Sustainability Projects (@tariq2k87) reported

    @santanderuk hi, is it true Santander does not support payments to Binance?

  • MoonStriker_ Tip (@MoonStriker_) reported

    @AiyoKish @santanderuk Already had a lovely rant to them. There customer service is borderline laughable.

  • JayJoeGeorge ⓗodlgy (@JayJoeGeorge) reported

    Dear @santanderukhelp @santanderuk don’t tell me what to do with my money, if I want to deposit into Binance I will. A customer of over 15 years I will be closing my account tomorrow!