Is Santander down in Guildford, Surrey, England?

Santander UK plc is a British bank, wholly owned by the Spanish Santander Group. Santander offers current accounts, savings, investments, loans, credit cards and other financial products.

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Full Outage Map

Problems in the last 24 hours in Guildford, England

The chart below shows the number of Santander reports we have received in the last 24 hours from users in Guildford and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

At the moment, we haven't detected any problems at Santander. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Santander users through our website.

1. 

   Mobile App (58%)

2. 

   Transactions (12%)

3. 

   Website (12%)

4. 

   Login (12%)

5. 

   Withdrawals (5%)

6. 

   Transfer (2%)

Community Discussion

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Santander Issues Reports Near Guildford, England

Latest outage, problems and issue reports in Guildford and nearby locations:

• Joey Maley (@joeymaley) reported 14 minutes ago from Wokingham, England

  @santanderuk I have just hung up after being on hold for the past 1 hour 23 minutes. You have the very worst history of phone times I have ever known. I wanted to sort my issue online but was unable to as your app is awful. You closed the local branch. You are beyond useless.

• Diane Hellyer (@Postgate) reported 16 minutes ago from Horsham, England

  Dear @santanderuk, Closing at 12.30 on Friday is not customer service! Not opening until 10 am on Monday isn't enough. I was outside your door, just now, ready to pay a BIG bill. No, l don't bank online, l like to talk to people. But you don't want to chat! #notcustomerservice

Santander Issues Reports

Latest outage, problems and issue reports in social media:

• Paul Barker (@PaulBar81542561) reported 6 minutes ago

  @MorganBroadcast @santanderuk How did they reset your online banking, I have the Santander app and it still requires a password to access. Also was your phone not password protected?

• Robyn Daniels (@RobynsBookshelf) reported 7 minutes ago

  @santanderuk We don't want you, you treat your coustomers like ****.

• Valerie Bartlett (@VbBartlett) reported 15 minutes ago

  @MorganBroadcast I’m so sorry to hear about this. What a terrible thing to go through. I hope you can get some redress through @santanderuk and the Ombudsman

• Chris Wynne (@Chr1sWynne) reported 16 minutes ago from Portrush, Northern Ireland

  @MorganBroadcast @santanderuk Oh dear, sorry to hear this. I'd imagine if they have been able to access your mobile banking they have gotten the PIN from there for your card?

• Jess Flaherty (@JessFla_ECHO) reported 18 minutes ago

  @MorganBroadcast So sorry this happened to you, that’s bloody awful. Really hope @santanderuk do the decent thing - this was clearly fraud! Maybe @MartinSLewis could help you?

• Gabby (@GabbyGasDoc) reported 20 minutes ago

  @DrLindaDykes @santanderuk Makes me grateful I rarely carry Cards on me... it's awful isn't it!

• Edward Mayes (@eljmayes) reported 21 minutes ago

  @MorganBroadcast I had terrible issues with the Lincoln branch of @santanderuk a few years ago when a manager went into my account and changed my direct debits without my knowledge. Never did get an apology from said manager. I hope you get things sorted quickly.

• James Taylor (@thejamestay) reported 30 minutes ago

  @MorganBroadcast I’m a @santanderuk @bancosantander customer. Concerned at this story in terms of the treatment of a customer and the underlying security failings…

• Nicky67 (@nicky67) reported 30 minutes ago

  @MorganBroadcast I’m so sorry what a terrible thing to happen to you. don’t give up try every avenue. Have you thought about your local paper or even the bigger newspapers. This is absolutely disgusting of @santanderuk I wish you all the luck in the world in getting your money back

• Jon Ayre (@Jon_Ayre) reported 31 minutes ago

  @EwanToo @santanderuk Sounds like @santanderuk seriously sucks here. Banks have a fund for this type of thing. It's essential for banks to maintain trust in the electronic payment ecosystem or their whole model falls down & to do this thefts like this need to be quickly refunded with minimum publicity