Is Santander down in Guildford, Surrey, England?
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Santander UK plc is a British bank, wholly owned by the Spanish Santander Group. Santander offers current accounts, savings, investments, loans, credit cards and other financial products.
Full Outage Map
TransactionsProblems in the last 24 hours in Guildford, England
The chart below shows the number of Santander reports we have received in the last 24 hours from users in Guildford and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Santander. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Santander users through our website.
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Mobile App (47%)
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Login (21%)
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Website (16%)
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Transactions (11%)
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Withdrawals (5%)
Community Discussion
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Santander Issues Reports Near Guildford, England
Latest outage, problems and issue reports in Guildford and nearby locations:
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Joey Maley
(@joeymaley) reported
from
Wokingham, England
@santanderuk I have just hung up after being on hold for the past 1 hour 23 minutes. You have the very worst history of phone times I have ever known. I wanted to sort my issue online but was unable to as your app is awful. You closed the local branch. You are beyond useless.
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Diane Hellyer
(@Postgate) reported
from
Horsham, England
Dear @santanderuk, Closing at 12.30 on Friday is not customer service! Not opening until 10 am on Monday isn't enough. I was outside your door, just now, ready to pay a BIG bill. No, l don't bank online, l like to talk to people. But you don't want to chat! #notcustomerservice
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welshbird1971
(@welshbird1971) reported
from
Horsham, England
@santanderuk can't get through on phone, you're helping other people but not me! Why not have a system so we know where we are in the queue? At least we know someone might answer us. No joy on the online chat either. Awful customer service. Gave up.
Santander Issues Reports
Latest outage, problems and issue reports in social media:
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Niki
(@TCymreig) reported
@bethanjenkins @MorganCymraes @santanderuk I honestly feel so terrible having to ask Liz again. She has been phenomenal throughout this since the day it began. Been on the phone holding from my friend’s phone who walked over middle of the night to help me make this call. Going on for over 4 hours so far!
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Ian Titherington
(@ianapharri) reported
@TCymreig @WelshDalaiLama As a @santanderuk customer, I can confirm that this Welsh woman's plight is legitimate. Please do all you can to help 👍
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The Goginan 🏴🇩🇪
(@troutman831) reported
@TCymreig @santanderuk Wtf @santanderuk sort this out, this is a healthcare situation 😡
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Martin Hamer
(@martinjhamer) reported
Tried to phone #Santander about a technical problem with my account. Waited ages before hanging up. Seems Ant and Dec weren't in the office today. @santanderuk
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#FBIW Welsh Rugby Mad dragon 🐲
(@wru4me) reported
@TCymreig @santanderuk It's not a good look for a bank is it. Come on santander help this lovely lady at this time of stress whilst her Maa is so ill.
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Gaynor Thomas 💙 #NHSLove
(@Gwenhwyfar2) reported
@TCymreig @santanderuk Had a terrible time trying to get our money from them when our mortgage finished. 25 yrs without a missed payment & they couldn't have been less helpful. Turns out we hadn't filled in a form that they hadn't sent us. Best part of 6 months it took for them to work that one out!
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Cook Pass Tories
(@eljgales2) reported
@TCymreig @santanderuk That's awful Niki, sorry to hear it. Sort it out @santanderuk you bunch of clowns.
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Stephen Harland
(@stephenharland) reported
Absolutely inept service from @santanderuk . It would appear that my wife is the first person to ever change their surname when she got married 🙄
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Bethan Sayed
(@bethanjenkins) reported
@TCymreig @MorganCymraes @santanderuk Oh no. That's awful
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Nikki
(@Nik_niks666) reported
@BubbaBubs2007 @santanderuk My husband couldn’t use his 3 times so far he’s only had it since March, my sister also had the same problem 2 weeks ago both Santander