Santander

Is Santander down in Guildford, Surrey, England?

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Santander UK plc is a British bank, wholly owned by the Spanish Santander Group. Santander offers current accounts, savings, investments, loans, credit cards and other financial products.

Problems in the last 24 hours in Guildford, England

The chart below shows the number of Santander reports we have received in the last 24 hours from users in Guildford and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Santander Outage Chart in Guildford, Surrey, England 01/21/2026 03:30

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Most Reported Problems

The following are the most recent problems reported by Santander users through our website.

  1. Mobile App (57%)

    Mobile App (57%)

  2. Login (16%)

    Login (16%)

  3. Website (14%)

    Website (14%)

  4. Transactions (10%)

    Transactions (10%)

  5. Withdrawals (4%)

    Withdrawals (4%)

Live Outage Map Near Guildford, Surrey, England

The most recent Santander outage reports came from the following cities: Godalming, Farnham and Woking.

Loading map, please wait...
City Problem Type Report Time
United KingdomGodalming Mobile App
United KingdomFarnham Mobile App
United KingdomWoking Website
United KingdomSurbiton Website
United KingdomFarnborough Website
United KingdomGuildford Mobile App

Community Discussion

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Santander Issues Reports Near Guildford, England

Latest outage, problems and issue reports in Guildford and nearby locations:

  • Postgate Diane Hellyer (@Postgate) reported from Horsham, England

    Dear @santanderuk, Closing at 12.30 on Friday is not customer service! Not opening until 10 am on Monday isn't enough. I was outside your door, just now, ready to pay a BIG bill. No, l don't bank online, l like to talk to people. But you don't want to chat! #notcustomerservice

  • joeymaley Joey Maley (@joeymaley) reported from Wokingham, England

    @santanderuk I have just hung up after being on hold for the past 1 hour 23 minutes. You have the very worst history of phone times I have ever known. I wanted to sort my issue online but was unable to as your app is awful. You closed the local branch. You are beyond useless.

Santander Issues Reports

Latest outage, problems and issue reports in social media:

  • veroferrex10 Tracey McTurtleface (@veroferrex10) reported

    @santanderuk I'm a Santander 123 customer – what's happening? The rate on the 123 current account dropped from 0.6% to 0.3% for new and existing customers from 12 April. Time to change banks me thinks.

  • emmaalorraine Emma Lorraine (@emmaalorraine) reported

    @santanderuk you ****** up and lost a loyal customer today, hope you’re happy with your selfs.

  • ActressSkye Skye Fowler (@ActressSkye) reported

    @gracierosechid1 @santanderuk Bluddy hell! I can't belive it! Why are they so ****!!??? So sad. I now have 97p... they stole Bluebelles money thats the worst part 😢😢😢

  • Outsiderscultu1 The Outsiders (@Outsiderscultu1) reported

    Never bank with @santanderuk. The worse company I have every experienced. Payed research supplier in Saudi who always works for me they have frozen my account can't access any of my personal money for a disabled person this is a nightmare. Never bank with Santander

  • Neeshieboo Neesha Taneja (@Neeshieboo) reported

    @santanderuk been on hold for a total of four hours today as we need correct an admin error made your side. As of next week we will be homeless unless this gets sorted HELP!!

  • poetry1st Paul Wilson-Suffield (@poetry1st) reported

    @santanderuk #disgusting elderly disabled housebound lady with MH issues and they will not help. Leave her with nothing for the weekend. Manager Peter Welsh #santander #badbank.

  • JoshLargent ____________________ (@JoshLargent) reported

    @santanderuk your automated phone service is complete shite, why don't you employ some people to answer the phones you bag of **** of a bank

  • hairyj1000 James Herbert (@hairyj1000) reported

    @santanderuk is your Chat With Us service down?

  • wf4ajb Lord Barlow 😷 (@wf4ajb) reported

    @santanderuk I'm having issues with the online banking. Log in OK then whenever I click anything it puts me back to login page. Using Google chrome.

  • The_Brown_Shoe David Merrilees (@The_Brown_Shoe) reported

    @santanderukhelp @santanderuk I resent being denied access to my own money, being called repeatedly by a robot hours too late then being asked to identify myself.