Santander

Is Santander down in Guildford, Surrey, England?

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Santander UK plc is a British bank, wholly owned by the Spanish Santander Group. Santander offers current accounts, savings, investments, loans, credit cards and other financial products.

Problems in the last 24 hours in Guildford, England

The chart below shows the number of Santander reports we have received in the last 24 hours from users in Guildford and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Santander Outage Chart in Guildford, Surrey, England 12/24/2025 16:45

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Most Reported Problems

The following are the most recent problems reported by Santander users through our website.

  1. Mobile App (57%)

    Mobile App (57%)

  2. Login (18%)

    Login (18%)

  3. Website (12%)

    Website (12%)

  4. Transactions (8%)

    Transactions (8%)

  5. Withdrawals (4%)

    Withdrawals (4%)

Live Outage Map Near Guildford, Surrey, England

The most recent Santander outage reports came from the following cities: Godalming, Farnham and Woking.

Loading map, please wait...
City Problem Type Report Time
United KingdomGodalming Mobile App
United KingdomFarnham Mobile App
United KingdomWoking Website
United KingdomSurbiton Website
United KingdomFarnborough Website
United KingdomGuildford Mobile App

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Santander Issues Reports Near Guildford, England

Latest outage, problems and issue reports in Guildford and nearby locations:

  • joeymaley Joey Maley (@joeymaley) reported from Wokingham, England

    @santanderuk I have just hung up after being on hold for the past 1 hour 23 minutes. You have the very worst history of phone times I have ever known. I wanted to sort my issue online but was unable to as your app is awful. You closed the local branch. You are beyond useless.

  • Postgate Diane Hellyer (@Postgate) reported from Horsham, England

    Dear @santanderuk, Closing at 12.30 on Friday is not customer service! Not opening until 10 am on Monday isn't enough. I was outside your door, just now, ready to pay a BIG bill. No, l don't bank online, l like to talk to people. But you don't want to chat! #notcustomerservice

Santander Issues Reports

Latest outage, problems and issue reports in social media:

  • LynziieLouu Lyndsey Collins (@LynziieLouu) reported

    @RossM1983 @santanderukhelp @santanderuk It was working at 7:30 this morning, I managed to pay online and check my balance on the app, now its not working

  • Abermez Merrick Jones (@Abermez) reported

    @santanderuk Is your Android app still down? Server not responding?

  • HunchoJ20300876 Thomas Poland (@HunchoJ20300876) reported

    @Andrew_N_Pitt @santanderuk I think poulsennet on Instagram will help get it back for you or you can WhatsApp him +1 (509) 204-1229 or telegram @ poulsennet he just got mine back

  • Andrew_N_Pitt Andrew Pitt (@Andrew_N_Pitt) reported

    @santanderuk My disabled mum in a wheelchair asked to go into a branch, her account is blocked. Can anyone help?

  • LaKrazyBelle Ella B ✝ (@LaKrazyBelle) reported

    @santanderuk just wasted 12 minutes of my precious time waiting for one of your online agents to respond to me in the online chat feature, after useless "help" from autobot Sandi!! #fail Sort it out Santander! 😠

  • Bonbonsugarplum Vonnie_K (@Bonbonsugarplum) reported

    @santanderuk @santanderukhelp @MartinSLewis why will your app and website not allow me to decrease my overdraft! Continuous errors, this has been like this for months so doubt it is a coincidence

  • dolforganview gjc (@dolforganview) reported

    @santanderuk app down again ??

  • MrsBird2378 Bev B (@MrsBird2378) reported

    @santanderuk we are outside of planned maintenance time but the app still isn't working today.. Will it be fixed?

  • jseqson season (@jseqson) reported

    @lil_gamer_bee @santanderuk Exactly what happened to me, my acc got hacked for two month I tried contacting their service but they always gave me a robot reply until i got in contact with @champtoolss who got me back in immediately Dm him he should help with yours too

  • mrsmiawallace11 Bama (@mrsmiawallace11) reported

    @santanderuk Just had a great customer service experience with Caylee regarding an important transfer over the phone - made the whole thing totally painless. Thanks very much Caylee