Is Santander down in Guildford, Surrey, England?
No problems detected
If you are having issues, please submit a report below.
Santander UK plc is a British bank, wholly owned by the Spanish Santander Group. Santander offers current accounts, savings, investments, loans, credit cards and other financial products.
Full Outage Map
TransactionsProblems in the last 24 hours in Guildford, England
The chart below shows the number of Santander reports we have received in the last 24 hours from users in Guildford and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Santander. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Santander users through our website.
-
Mobile App (50%)
-
Website (17%)
-
Login (17%)
-
Transactions (11%)
-
Withdrawals (6%)
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Santander Issues Reports Near Guildford, England
Latest outage, problems and issue reports in Guildford and nearby locations:
-
Diane Hellyer
(@Postgate) reported
from
Horsham, England
Dear @santanderuk, Closing at 12.30 on Friday is not customer service! Not opening until 10 am on Monday isn't enough. I was outside your door, just now, ready to pay a BIG bill. No, l don't bank online, l like to talk to people. But you don't want to chat! #notcustomerservice
-
Joey Maley
(@joeymaley) reported
from
Wokingham, England
@santanderuk I have just hung up after being on hold for the past 1 hour 23 minutes. You have the very worst history of phone times I have ever known. I wanted to sort my issue online but was unable to as your app is awful. You closed the local branch. You are beyond useless.
-
welshbird1971
(@welshbird1971) reported
from
Horsham, England
@santanderuk can't get through on phone, you're helping other people but not me! Why not have a system so we know where we are in the queue? At least we know someone might answer us. No joy on the online chat either. Awful customer service. Gave up.
Santander Issues Reports
Latest outage, problems and issue reports in social media:
-
charlieboy
(@charlie86208100) reported
@santanderuk @santanderukhelp Your online banking system is down AGAIN. When will it be back up? I have bills to pay & your recorded message tells me to phone tomorrow. I must pay someone TODAY or they won't come tomorrow. This is ridiculous. Have you been hacked?
-
Kate
(@Kate_likes_) reported
@santanderuk hello, are the technical issues still going on? as ive had problems today
-
Harry Esa 🥃 💙NHS
(@HarryC19_20) reported
@MartinTheTopRed @santanderuk Awful Martin sorry to hear , best of luck to her getting some result 🤞🏼
-
Jo Clayton
(@Peearghbaby) reported
@santanderuk I am still having problems, I cannot transfer money to my other account that pays all my bills😩
-
Dee
(@Dee47643016) reported
@santanderuk It’s not working now!!!
-
stevefairclough
(@stevefairclough) reported
Nice one #santanderuk. Sent a new Debit card with specific instruction to use your old PIN number, you do not need a new one. Guess what... Inefficient shower of ****. #usedtobeagreatbank
-
Lesleysdaughter#DontlistentoBoris
(@4r5ty69) reported
@santanderuk Why can’t we access our money, this is so wrong! Have you been hacked?
-
Naomi Roberts
(@naomirLDN) reported
@santanderuk Help! My mortgage offer has been approved but isn't being released and we can't work out why. We're set to complete next Friday, living in an airbnb and I'm about to burst with a full term baby😳 Everyday we're told the offer will be with us next day. What can we do?
-
Jamie Northrop
(@Jamien83) reported
@santanderuk @santanderukhelp Are you having online banking problems again? I can't log on online and error says details are wrong but they aren't. I've also ben locked out of the app for the same reason!
-
JMBThompson
(@JMBTompson) reported
I am unable to access my back account using the @santanderuk app. Is anyone else having this problem or is it just me?