Is Santander down in Guildford, Surrey, England?
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Santander UK plc is a British bank, wholly owned by the Spanish Santander Group. Santander offers current accounts, savings, investments, loans, credit cards and other financial products.
Full Outage Map
TransactionsProblems in the last 24 hours in Guildford, England
The chart below shows the number of Santander reports we have received in the last 24 hours from users in Guildford and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Santander. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Santander users through our website.
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Mobile App (58%)
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Website (13%)
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Transactions (12%)
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Login (12%)
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Withdrawals (3%)
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Transfer (2%)
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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Santander Issues Reports Near Guildford, England
Latest outage, problems and issue reports in Guildford and nearby locations:
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Joey Maley
(@joeymaley) reported
from
Wokingham, England
@santanderuk I have just hung up after being on hold for the past 1 hour 23 minutes. You have the very worst history of phone times I have ever known. I wanted to sort my issue online but was unable to as your app is awful. You closed the local branch. You are beyond useless.
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Diane Hellyer
(@Postgate) reported
from
Horsham, England
Dear @santanderuk, Closing at 12.30 on Friday is not customer service! Not opening until 10 am on Monday isn't enough. I was outside your door, just now, ready to pay a BIG bill. No, l don't bank online, l like to talk to people. But you don't want to chat! #notcustomerservice
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welshbird1971
(@welshbird1971) reported
from
Horsham, England
@santanderuk can't get through on phone, you're helping other people but not me! Why not have a system so we know where we are in the queue? At least we know someone might answer us. No joy on the online chat either. Awful customer service. Gave up.
Santander Issues Reports
Latest outage, problems and issue reports in social media:
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simply sharing
(@1973mlr) reported
@santanderukhelp @santanderuk you cut my mobile app access off randomly and I am still on hold after 26minutes. I am on holiday as of today so need this sorted now
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Rachel Gilbertson Film
(@film_rachel) reported
@santanderuk @santanderukhelp HI, have expected a payment from 17th June, person said 3-5 working days who paid it but not showing up in account or pending? Please help x
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LimaAlpha
(@LimaBluex) reported
Nice of @santanderuk to send me this after I've signed my contracts for my new house. I'm buying shared ownership. I'm already struggling as a first time buyer due to ridiculous inflation. And now I won't get my £3,000 bonus on my share? Hardly HELP to Buy, is it?! I'm so upset.
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Philip Toy
(@philipjamestoy) reported
@santanderuk Still an issue using a mobile phone. Used laptop to make payments only to have my account blocked. It would be good if you could let your customers know there's an issue before trying to make a payment, your colleagues in Anti Fraud are aware of it, so why not your customers?
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Kevin Robinson
(@westborokevin) reported
@santanderuk online banking via my phone app has not been working all day due to 'technical issues '. Can you provide update on what's causing the problem please?
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Phil Vickery
(@philvickerytv) reported
Have to say absolute shocking customer service! … 3 days nearly 3 hours .. 6 mile round trip to clear a problem .. @santanderuk @santanderukhelp
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Faye Haddon (Taylor's Version)
(@FayeARooney) reported
Absolutely love it when @santanderuk accuse me of fraud not even a week after they deleted all of my log in information for online banking 🖕🏻🖕🏻🖕🏻
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sharon
(@shrnfraser) reported
@santanderuk help me out guys. Ever time I call you answer and hang up. I need to speak to someone please.
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Gail 🇺🇦
(@_AngelLady_) reported
@GrumpyUK @santanderuk You can forward it to 7726 which is a free service from your provider to try & take down these scammers Mike.
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Leander Reeves
(@LeanderReeves) reported
@santanderuk I've been on hold waiting to speak to someone for over 25 minutes now. This is awful service. Not even getting through to #AntandDec could make this customer experience acceptable.