Santander

Is Santander down in Guildford, Surrey, England?

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Santander UK plc is a British bank, wholly owned by the Spanish Santander Group. Santander offers current accounts, savings, investments, loans, credit cards and other financial products.

Problems in the last 24 hours in Guildford, England

The chart below shows the number of Santander reports we have received in the last 24 hours from users in Guildford and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Santander Outage Chart in Guildford, Surrey, England 02/06/2026 10:35

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Most Reported Problems

The following are the most recent problems reported by Santander users through our website.

  1. Mobile App (60%)

    Mobile App (60%)

  2. Login (13%)

    Login (13%)

  3. Website (12%)

    Website (12%)

  4. Transactions (10%)

    Transactions (10%)

  5. Withdrawals (3%)

    Withdrawals (3%)

  6. Transfer (2%)

    Transfer (2%)

Live Outage Map Near Guildford, Surrey, England

The most recent Santander outage reports came from the following cities: Godalming, Farnham and Woking.

Loading map, please wait...
City Problem Type Report Time
United KingdomGodalming Mobile App
United KingdomFarnham Mobile App
United KingdomWoking Website
United KingdomSurbiton Website
United KingdomFarnborough Website
United KingdomGuildford Mobile App

Community Discussion

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Santander Issues Reports Near Guildford, England

Latest outage, problems and issue reports in Guildford and nearby locations:

  • Postgate Diane Hellyer (@Postgate) reported from Horsham, England

    Dear @santanderuk, Closing at 12.30 on Friday is not customer service! Not opening until 10 am on Monday isn't enough. I was outside your door, just now, ready to pay a BIG bill. No, l don't bank online, l like to talk to people. But you don't want to chat! #notcustomerservice

  • joeymaley Joey Maley (@joeymaley) reported from Wokingham, England

    @santanderuk I have just hung up after being on hold for the past 1 hour 23 minutes. You have the very worst history of phone times I have ever known. I wanted to sort my issue online but was unable to as your app is awful. You closed the local branch. You are beyond useless.

Santander Issues Reports

Latest outage, problems and issue reports in social media:

  • Kelly19673 Kelly1967 (@Kelly19673) reported

    @santanderuk **** customer service

  • k3vmc_invest kevin (@k3vmc_invest) reported

    @santanderuk I’m another day older and still no access to my funds!! What does it take to get a response from this dead horse, because flogging isn’t working. Two hours in one call last night, but my account may be blocked for another 48 hours. Incompetent jobsworths.

  • metcalfjan Janet Metcalf (@metcalfjan) reported

    @santanderuk I have spent 30 minutes this morning and 55 minutes this afternoon on hold re a blocked account! Both times cut off!! How do I get help??

  • marknlou Mark 💙 (@marknlou) reported

    @santanderukhelp On hold for 30 mins.Then get transferred to the switch dept. After a 5 minute apology as your company failed to contact me to sort a technical problem at your end, a guy says he’ll call me back at 7:30pm. Has he called? NO!! Is this level of incompetence common at @santanderuk ?

  • RobinU85004427 RobinU (@RobinU85004427) reported

    @santanderuk @rideonleicester Yes… but clearly not working. Not on the app, nor on the terminal… a disaster again

  • S44235689 Niall S (@S44235689) reported

    Dear @santanderuk thats twice in two months you've blocked access to my accounts. Already waiting in fraud q ten minutes. Get the compensation chequebook out again. It will cost £200 this time.

  • helenamacarena Helen McKenna (@helenamacarena) reported

    @TfL what is going on with @santanderuk cycle scheme this morning? System completely down, I can’t access my annual subscription online or even purchase a single ride from the machine. Having to find alternative travel

  • Hamishmczzz Margot (Maddie & Hamish, dogs, sadly 🌈) 🇬🇧 (@Hamishmczzz) reported

    @santanderuk This doesn't help us elderly people living in homes which desperately need double glazing and upgrading of heating and drainage systems. There are no loans for us, only those that leave us stuck in them until we go into a care home with less money for care.

  • Carysium Carysium (@Carysium) reported

    @santanderuk FAO Mike Regnier CEO of Santander. I refer you to Complaint Reference 11352221. I have been business client of your bank since 2008. You have lost £15k of my money and show know interest in finding what the problem is. This problem has created irreparable damage...

  • DennyCrane_007 Denny Crane 007 (@DennyCrane_007) reported

    @CooperativeBank app down again. Twice in as many weeks. Looking forward to accessing my new @santanderuk accounts. Cards already arrived. You've become a joke.