Is Santander down in Guildford, Surrey, England?
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Santander UK plc is a British bank, wholly owned by the Spanish Santander Group. Santander offers current accounts, savings, investments, loans, credit cards and other financial products.
Full Outage Map
TransactionsProblems in the last 24 hours in Guildford, England
The chart below shows the number of Santander reports we have received in the last 24 hours from users in Guildford and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Santander. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Santander users through our website.
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Mobile App (41%)
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Login (27%)
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Transactions (14%)
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Website (14%)
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Withdrawals (5%)
Community Discussion
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Santander Issues Reports Near Guildford, England
Latest outage, problems and issue reports in Guildford and nearby locations:
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Diane Hellyer
(@Postgate) reported
from
Horsham, England
Dear @santanderuk, Closing at 12.30 on Friday is not customer service! Not opening until 10 am on Monday isn't enough. I was outside your door, just now, ready to pay a BIG bill. No, l don't bank online, l like to talk to people. But you don't want to chat! #notcustomerservice
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Joey Maley
(@joeymaley) reported
from
Wokingham, England
@santanderuk I have just hung up after being on hold for the past 1 hour 23 minutes. You have the very worst history of phone times I have ever known. I wanted to sort my issue online but was unable to as your app is awful. You closed the local branch. You are beyond useless.
Santander Issues Reports
Latest outage, problems and issue reports in social media:
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ODEM plumbing and heating
(@ODEM_PLUM_HEAT) reported
@santanderuk your customer service is nothing short of disgraceful. Currently still on hold to try and get account open 1h38mins in. That I applied for 2 weeks ago. I would t mind I have 5 other accounts with you. Thinking it might be time for a change to one of these new banks
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Grace Cuddihy
(@GraceCuddihy) reported
from
Lambeth, England
Calling the customer care line for @santanderuk makes you lose the will to live. I hung up after the third time the automated voice told me to inexplicably make a recording of my own voice for “security purposes”.
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pontyboy 🏴⚽️🍻🏉#MIOTA #ADA
(@Pontyboy11) reported
@lorrain00414525 Tried to transfer £200 to moonpay to buy something, @santanderuk @santanderukhelp blocked my online account and stopped the transfer under the guise of security. Most infuriating aspect was the **** customer care, holding for an hour on the phone trying to speak to someone 😡😡
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Steve Dunn
(@SteveDunn) reported
@santanderuk any chance of getting some telephone support? I'd even be happy to speak to one of those two idiots that pretend to work for you, Ant & Dec, or is it Dec & Ant?
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🇺🇦Mike - ArgyllSeaglass 🏴
(@ArgyllSeaGlass) reported
@twofactorss @santanderuk @santanderukhelp The app seems to be working ok for us
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Emma J
(@EmmaJStrong) reported
@santanderuk Hi. I'm having a good bit of trouble at the moment with my account. I can't use my card on PayPal and I can't link my accounts to @QuickBooksUK for my business. I also can't use my card in various other places. Can you help?
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Tanvir Hamid 🏴🇧🇩🇬🇧🇪🇺🔴⚪️⚫️🐝
(@TanvirHamid1982) reported
from
Manchester, England
Is the @santanderuk app for #iPhone working properly? Can’t transfer money/pay payees.
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Tito John Paterson
(@TJPaterson) reported
@katherinealee @HSBC_UK To throw a curve ball into the mix, I haven't had any problems with @santanderuk
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@MerciaRising
(@MerciaRising) reported
@santanderuk I've been on hold for 20 minutes. Your 'customer service experience' is absolutely abusive. Stuck at a service station with a card problem. You will be losing yet another customer. Pathetic spectacle of retail incompetence. Do one!
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If youre gonna do - do it with passion.
(@sheldonmydat) reported
If you are about to use @santanderuk for card services, think hard. Their online banking constantly brings up errors and they consistently take up to an hour to answer the phone #EPIC #FAIL