Is Santander down in Guildford, Surrey, England?
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Santander UK plc is a British bank, wholly owned by the Spanish Santander Group. Santander offers current accounts, savings, investments, loans, credit cards and other financial products.
Full Outage Map
TransactionsProblems in the last 24 hours in Guildford, England
The chart below shows the number of Santander reports we have received in the last 24 hours from users in Guildford and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Santander. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Santander users through our website.
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Mobile App (56%)
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Login (16%)
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Website (14%)
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Transactions (10%)
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Withdrawals (4%)
Live Outage Map Near Guildford, Surrey, England
The most recent Santander outage reports came from the following cities: Godalming, Farnham and Woking.
| City | Problem Type | Report Time |
|---|---|---|
 Godalming |
Mobile App | |
| Farnham |
Mobile App | |
| Woking |
Website | |
| Surbiton |
Website | |
| Farnborough |
Website | |
| Guildford |
Mobile App |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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Santander Issues Reports Near Guildford, England
Latest outage, problems and issue reports in Guildford and nearby locations:
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Joey Maley
(@joeymaley) reported
from
Wokingham, England
@santanderuk I have just hung up after being on hold for the past 1 hour 23 minutes. You have the very worst history of phone times I have ever known. I wanted to sort my issue online but was unable to as your app is awful. You closed the local branch. You are beyond useless.
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Diane Hellyer
(@Postgate) reported
from
Horsham, England
Dear @santanderuk, Closing at 12.30 on Friday is not customer service! Not opening until 10 am on Monday isn't enough. I was outside your door, just now, ready to pay a BIG bill. No, l don't bank online, l like to talk to people. But you don't want to chat! #notcustomerservice
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welshbird1971
(@welshbird1971) reported
from
Horsham, England
@santanderuk can't get through on phone, you're helping other people but not me! Why not have a system so we know where we are in the queue? At least we know someone might answer us. No joy on the online chat either. Awful customer service. Gave up.
Santander Issues Reports
Latest outage, problems and issue reports in social media:
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Kev Pike
(@KevPike87) reported
@santanderuk Absolute garbage cashback. With all my household bills and interest on my savings, I walk away with less than £2 a month after the account fee. That's why I'm switching.
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Je suis Andre
(@AndreJ98755246) reported
@Ben_Everitt @santanderuk @iainastewart Won't distract from the real issue, the government is a crime syndicate #JohnsonOut
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VeggieHaggisLover
(@HaggisVeggie) reported
@santanderuk I tried to speak to someone about a potential card security issue today and gave up after my call kept ringing for 1hour and 25 minutes with no human response. Yet you closed down local branches? Very poor customer service.
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sM0k3sT4k
(@smokestak) reported
@santanderuk @santanderukhelp how can you even be contacted...i.e. a human not a robot. I need to talk to someone. Branch rude and truculent. Issue dragging on for 6 months with lots of lies and bad advice from your end.
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sM0k3sT4k
(@smokestak) reported
@santanderuk how can you even be contacted...i.e. a human not a robot. I need to talk to someone. Branch rude and truculent. Issue dragging on for 6 months with lots of lies and bad advice from your end.
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littlelegs - Сйма
(@TinySima) reported
@Medburn_Mike @StarlingBank @santanderuk Wtf seriously?
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Steebee
(@steebee35) reported
@santanderuk update: 45 mins of ringing, still no answer or information, terrible service on a lost or stolen line
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Monty
(@Montou32) reported
@santanderuk hello I use online banking and have just downloaded your app to my phone but am unsure how to register for this service… can you pls explain?
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🌈 Lyka 🌈
(@SmolXeno) reported
@santanderuk Can somebody explain why I keep getting phone calls from Santander on my mobile and home phone number despite already sorting out the issue they keep ringing me about? It's bloody ridiculous!
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Darryl
(@Darryl_76) reported
@santanderuk 2nd time in a matter of weeks we've had the misfortune of dealing with you with awful service both times. Your staff were turning customers away at the door last time. Glad we've now shut my son's account, @HalifaxBank couldn't have been more helpful to my wife.