Is Santander down in Guildford, England?
Service-wide status: Santander
No problems detected
If you are having issues, please submit a report below.
Full Outage Map
- Santander generated 0 outage signals in the last 24 hours around Guildford, including 0 direct reports.
- The most common problems reported in this area mention Transactions.
Share of direct reports from this area over the past 30 days.
- Transactions (100%)
Santander UK plc is a British bank, wholly owned by the Spanish Santander Group. Santander offers current accounts, savings, investments, loans, credit cards and other financial products.
Problems in the last 24 hours in Guildford, England
Santander signals over the past 24 hours, with local activity from Guildford, England and nearby areas. The dashed baseline applies to service-wide activity, not to local outage confirmation.
- Service-wide signals
- Service-wide baseline
At the moment, we haven't detected any problems at Santander. Are you experiencing issues or an outage? Leave a message in the comments section!
Live Outage Map Near Guildford, England
The most recent Santander outage reports came from the following cities: Walton-on-Thames.
| City | Problem Type | Report Time |
|---|---|---|
 Walton-on-Thames
|
Transactions | 9 days ago |
|
Godalming
|
Mobile App | 9 months ago |
|
Farnham
|
Mobile App | 9 months ago |
|
Woking
|
Website | 9 months ago |
|
Surbiton
|
Website | 1 year ago |
|
Farnborough
|
Website | 2 years ago |
Community Discussion
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Santander Issues Reports Near Guildford, England
Latest outage, problems and issue reports in Guildford and nearby locations:
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Joey Maley (@joeymaley) reported from Wokingham, England@santanderuk I have just hung up after being on hold for the past 1 hour 23 minutes. You have the very worst history of phone times I have ever known. I wanted to sort my issue online but was unable to as your app is awful. You closed the local branch. You are beyond useless.
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Diane Hellyer (@Postgate) reported from Horsham, EnglandDear @santanderuk, Closing at 12.30 on Friday is not customer service! Not opening until 10 am on Monday isn't enough. I was outside your door, just now, ready to pay a BIG bill. No, l don't bank online, l like to talk to people. But you don't want to chat! #notcustomerservice
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welshbird1971 (@welshbird1971) reported from Horsham, England@santanderuk can't get through on phone, you're helping other people but not me! Why not have a system so we know where we are in the queue? At least we know someone might answer us. No joy on the online chat either. Awful customer service. Gave up.
Santander Issues Reports
Latest outage, problems and issue reports in social media:
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Nick (@petch_nic) reported@santanderuk The first time I gave up after 90 minutes, this time it’s been almost 3 hours. What is the problem?
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fiona landmann (@fifi758) reported@santanderuk your customer service is woeful! Hours on the phone ( mostly on hold ) I thought I had got somewhere two days ago, promised a call back with a resolution but nothing since ! You are putting an 86 year deaf customer at risk , my mother , please help.
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AP (@andyparsons3) reported@santanderuk I have zero faith or trust that anyone will be in contact, I suspect I’ll be proven right - for 2 days you’ve blocked all my banking access so that you can do extra checks for a low value payment and not told be what’s going on - appalling service
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Adam Wilpappi (@wilpappi) reported@santanderuk how can a company of your size be so terrible with the way you deal with your customers 🤬
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Amy Schofield (@Indie_Amylou) reported@santanderuk having some issues opening an new customer account. Who do I contact?
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Edward Terry (@iamedterry) reported@santanderuk I think that’s symptomatic of a bigger issue. Having to wait 8 hours for text support says many things about your systems. 1) The AI chat assistant doesn’t deliver; 2) There are fundamental underlying issues that are causing so many people to need support (the bigger issue).
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AP (@andyparsons3) reported@santanderuk @santanderukhelp so after contacting me you still couldn’t help me either - 8 hours blocked accounts for no reason, no support, no customer services - appalling absolutely appalling service
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Chezzy Rezzy (@ChezzyRezzy) reported@santanderuk every time I log into your **** app it demands that I verify my identity. I spend 5 minutes doing so and every time get an error message. Sort it out or I'll take my money elsewhere.
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Clare Wiener (@ClareWiener) reported@santanderuk Called back & wait time is now 20 mins 🤬 call was regarding a chargeback. It's now regarding a chargeback and a complaint. Your, your voice is your password also doesn't seem to be working 🤬
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Pamela Christodoulou (@urmPAMELA) reported@santanderuk you’ve had my account blocked for 3 days, any chance you could get this sorted so I have access to some money?
Recent Santander reports in Guildford, England
Latest available direct user reports from this city and nearby areas. These are individual observations, not confirmed incidents or a complete outage history.
- Walton-on-Thames: Transactions
- Godalming: Mobile App
- Farnham: Mobile App
- Woking: Website
- Surbiton: Website
- Farnborough: Website
Santander detected incident history
These records describe service-wide increases in reported problems. They do not confirm an outage at every address. Recorded end times describe our detection window, not a provider-confirmed repair.
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Detected:
Detection ended: (29 minutes) -
Detected:
No end recorded. This alone does not establish the current status. -
Detected:
Detection ended: (15 minutes) -
Detected:
Detection ended: (37 minutes) -
Detected:
No end recorded. This alone does not establish the current status. -
Detected:
Detection ended: (1175 minutes)