Is Santander down in Guildford, Surrey, England?
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Santander UK plc is a British bank, wholly owned by the Spanish Santander Group. Santander offers current accounts, savings, investments, loans, credit cards and other financial products.
Problems in the last 24 hours in Guildford, England
The chart below shows the number of Santander reports we have received in the last 24 hours from users in Guildford and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Santander. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Santander users through our website.
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Mobile App (40%)
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Website (26%)
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Transactions (16%)
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Login (11%)
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Transfer (5%)
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Withdrawals (2%)
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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Santander Issues Reports Near Guildford, England
Latest outage, problems and issue reports in Guildford and nearby locations:
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Diane Hellyer
(@Postgate) reported
from
Horsham, England
Dear @santanderuk, Closing at 12.30 on Friday is not customer service! Not opening until 10 am on Monday isn't enough. I was outside your door, just now, ready to pay a BIG bill. No, l don't bank online, l like to talk to people. But you don't want to chat! #notcustomerservice
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welshbird1971
(@welshbird1971) reported
from
Horsham, England
@santanderuk can't get through on phone, you're helping other people but not me! Why not have a system so we know where we are in the queue? At least we know someone might answer us. No joy on the online chat either. Awful customer service. Gave up.
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Joey Maley
(@joeymaley) reported
from
Wokingham, England
@santanderuk I have just hung up after being on hold for the past 1 hour 23 minutes. You have the very worst history of phone times I have ever known. I wanted to sort my issue online but was unable to as your app is awful. You closed the local branch. You are beyond useless.
Santander Issues Reports
Latest outage, problems and issue reports in social media:
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Bryan B 🇻🇨 🔥
(@BryanB_LFC) reported
Oi @santanderuk sort your website out!!!!
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Mike Street
(@Mikesf1) reported
@santanderuk No online banking available , you got a problem @santanderuk ?
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(((Use Of Weapons)))
(@Use0fWeap0ns) reported
On behalf of all your customers I'd just like to say **** You to @santanderuk @santanderukhelp
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Clare
(@eralcbear) reported
@santanderuk Is there an approximate time for normal service to resume?
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Jenny
(@Unicornresinart) reported
@santanderuk Don’t think your actual bothered how you make your customer feel and your don’t even update us or tell us anything , takes ages.. So hope your going to make it right with your customers… compensation…
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Ryan O'Donnell
(@iamryanodonnell) reported
@santanderuk I’ve said it once before, and I’ll say it again — Santander has so much downtime that it just cannot be trusted. I’ve been recommending @monzo for the last three years, as I’ve never had an issue with them at all. Switch your banks people!
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sarah shephard
(@sarahgibson20) reported
@my_soul_is_blue @santanderuk It awful i had people tutting then had to do the walk of shame. Iv got no packlunch stuff for kids praying it sorted in morning. Lesson learnt always carry cash 😭
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Arsenal top boy
(@BergkampBoy) reported
@laurrenb1686 @BethMaxwell01 @santanderuk I’m a delivery driver and I broke down and lady said I had baby milk on van and she had none similar situation to u. I have a big issue with this as a parent I would never let it get to ur dependent on money being paid on a certain day. Buy some before u need it simple
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Kerri Davis Phillips
(@kezzaLphillips) reported
@sarahgibson20 @santanderuk Seems to be an issue with cards. I just tried to pay for something online and it wouldn’t work.
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Jo
(@josephineinnit) reported
from
Solihull, England
@santanderuk your app down again, too many times now. Kept my account with you open, but enough is enough.