Is Santander down in Guildford, Surrey, England?
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Santander UK plc is a British bank, wholly owned by the Spanish Santander Group. Santander offers current accounts, savings, investments, loans, credit cards and other financial products.
Full Outage Map
TransactionsProblems in the last 24 hours in Guildford, England
The chart below shows the number of Santander reports we have received in the last 24 hours from users in Guildford and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Santander. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Santander users through our website.
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Mobile App (61%)
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Login (13%)
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Website (11%)
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Transactions (10%)
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Withdrawals (3%)
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Transfer (2%)
Live Outage Map Near Guildford, Surrey, England
The most recent Santander outage reports came from the following cities: Godalming.
| City | Problem Type | Report Time |
|---|---|---|
 Godalming |
Mobile App | |
| Farnham |
Mobile App | |
| Woking |
Website | |
| Surbiton |
Website | |
| Farnborough |
Website | |
| Guildford |
Mobile App |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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Santander Issues Reports Near Guildford, England
Latest outage, problems and issue reports in Guildford and nearby locations:
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Joey Maley
(@joeymaley) reported
from
Wokingham, England
@santanderuk I have just hung up after being on hold for the past 1 hour 23 minutes. You have the very worst history of phone times I have ever known. I wanted to sort my issue online but was unable to as your app is awful. You closed the local branch. You are beyond useless.
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welshbird1971
(@welshbird1971) reported
from
Horsham, England
@santanderuk can't get through on phone, you're helping other people but not me! Why not have a system so we know where we are in the queue? At least we know someone might answer us. No joy on the online chat either. Awful customer service. Gave up.
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Diane Hellyer
(@Postgate) reported
from
Horsham, England
Dear @santanderuk, Closing at 12.30 on Friday is not customer service! Not opening until 10 am on Monday isn't enough. I was outside your door, just now, ready to pay a BIG bill. No, l don't bank online, l like to talk to people. But you don't want to chat! #notcustomerservice
Santander Issues Reports
Latest outage, problems and issue reports in social media:
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SidcupGal
(@SidcupGal) reported
Good to see customer service from @santanderuk is so good (sarcasm). Still no reply.
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¯\_(ツ)_/¯
(@kylegordon) reported
@santanderuk Why does the "Add, remove or rename an account" feature of your online banking not actually let me add an existing account? I have current accounts and a mortgage with you, and only the current accounts are listed. It's impossible to find or add my mortgage.
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David Howard
(@dave_howard33) reported
@santanderuk absolutely awful customer service. Very long phone wait times and even then they either can't help or closed. Never had this problem with HSBC or Barcleys. Can't do online. No branches to visit. Can't wait to finally get through and close my account
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Marvellous Sovia
(@OnkellSov) reported
@santanderuk experiencing terrible service with santander can someone DM me from the team.
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RICHI¹³ ⁸GYPSYBOY⁵⁰ 1
(@GypsyboyRich) reported
@santanderuk I swear better you guys close my bank account down as I feel like this is violation like the bank is violating me not me violating the bank
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grenville jones
(@grenvillemusic) reported
@santanderukhelp @santanderuk so get mobile call ‘call us re poss Fraud etc..’ I see my bank account online is ‘blocked’ have been waiting 40 mins to speak to a ‘team member’ just what sort of service is this ?? Grenville jones
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Ben Greenwood #heartunions
(@Ben_Greenwood) reported
It's been two years and my wife has yet to get her refund from the holiday she booked with Truly Travel. No-one seems to be helping us. We keep getting passed pillar to post. Please help @santanderuk @ATOLprotected @UK_CAA Not sure the Travel Trust Association is on Twitter
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RA
(@CryptosRenegade) reported
Was on hold with @santanderuk for over 40 mins getting transferred from department to department. Very poor customer service
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Woopdiddywoop
(@returns24612) reported
@santanderuk Found a card in the street. Tried to let Santander know to inform customer... Impossible to get through the automated system... And they scan your phone number for your personal acc.. Not even related. Banking made difficult
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Remi Gberbo
(@RemGb) reported
@santanderukhelp @santanderuk @bancosantander this situation is now getting desperate! I have not been offered any help in resolving matters…account frozen, payment of my money not made. left on hold forever and given no real resolution…what do you want me to do?