Is Santander down in Guildford, Surrey, England?
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Santander UK plc is a British bank, wholly owned by the Spanish Santander Group. Santander offers current accounts, savings, investments, loans, credit cards and other financial products.
Full Outage Map
TransactionsProblems in the last 24 hours in Guildford, England
The chart below shows the number of Santander reports we have received in the last 24 hours from users in Guildford and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Santander. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Santander users through our website.
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Mobile App (60%)
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Login (14%)
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Website (12%)
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Transactions (9%)
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Withdrawals (3%)
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Transfer (2%)
Live Outage Map Near Guildford, Surrey, England
The most recent Santander outage reports came from the following cities: Godalming, Farnham and Woking.
| City | Problem Type | Report Time |
|---|---|---|
 Godalming |
Mobile App | |
| Farnham |
Mobile App | |
| Woking |
Website | |
| Surbiton |
Website | |
| Farnborough |
Website | |
| Guildford |
Mobile App |
Community Discussion
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Santander Issues Reports Near Guildford, England
Latest outage, problems and issue reports in Guildford and nearby locations:
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Diane Hellyer
(@Postgate) reported
from
Horsham, England
Dear @santanderuk, Closing at 12.30 on Friday is not customer service! Not opening until 10 am on Monday isn't enough. I was outside your door, just now, ready to pay a BIG bill. No, l don't bank online, l like to talk to people. But you don't want to chat! #notcustomerservice
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Joey Maley
(@joeymaley) reported
from
Wokingham, England
@santanderuk I have just hung up after being on hold for the past 1 hour 23 minutes. You have the very worst history of phone times I have ever known. I wanted to sort my issue online but was unable to as your app is awful. You closed the local branch. You are beyond useless.
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welshbird1971
(@welshbird1971) reported
from
Horsham, England
@santanderuk can't get through on phone, you're helping other people but not me! Why not have a system so we know where we are in the queue? At least we know someone might answer us. No joy on the online chat either. Awful customer service. Gave up.
Santander Issues Reports
Latest outage, problems and issue reports in social media:
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Divya Hirani
(@Divya10Hirani) reported
Customer service, we have had for the past year has been appalling. Requested new online banking details and kept getting told you should receive them in 10 days. 6 Months gone by. Then decided to close our ac 2 wks ago and have not received anything. @santanderuk
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Celia Bouquet
(@bouquetcelia) reported
@santanderuk Trying to help an elderly person get a sim. You won’t accept their bank details but will send a one time passcode. Send it where? I’m losing the will to live here. No mobile bank app, no phone until I get this set up !! Been on the phone 30 mins now , waiting …
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𝙁𝙧𝙞𝙩𝙯 𝙫𝙤𝙣 𝙍𝙪𝙣𝙩𝙚 ⚜️ フリッツ先生
(@vonRunte) reported
@santanderuk why, oh why are your systems so ****?
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(((ArabellaLovejoy)))
(@ArabellaLovejoy) reported
Shrewd move @santanderuk, update the app, to a version my friend's phone cannot use, and then when she tries to log into the web site, she is asked to verify the log in, via the app she can no longer access.
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Woodside Apps 💙
(@woodside_apps) reported
@santanderuk Do you block all crypto payments or just Buynance?
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Emma Harmer
(@wigzy1) reported
@santanderuk been on hold for over an hour, it cut to a ringing tone but no answer. Tried again same thing happened. Card/pin not working and no help whatsoever
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Mike Allison
(@MikeAllisonNHS) reported
If anyone has a current account with @santanderuk seriously consider closing it. All funds stolen yesterday no contact, no OTPs. Response from @santanderuk we’ll look into it and you might hear from us in 15 working days! Unbelievably poor response
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Formula Lunch
(@FormulaLunch) reported
@santanderuk Why the hell is your online banking site not working. Tried to pay the CC this morning...tried tonight and still it shows an error! If you don't want paying fine but I tried, several times.
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elaine murphy
(@ellie_may15) reported
@santanderuk tried to get through to mortgage dept 4 times today.. kept on hold for a total of 1 hour 43 mins between the 4 calls as had to put phone down as have work to do!! Is there actually anyone there in the mortgage dept ?? Can someone please call me???
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Jojo
(@desire42012) reported
@santanderuk is your mobile app down unable to access bank account online 😠