Santander

Is Santander down in Guildford, Surrey, England?

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Santander UK plc is a British bank, wholly owned by the Spanish Santander Group. Santander offers current accounts, savings, investments, loans, credit cards and other financial products.

Problems in the last 24 hours in Guildford, England

The chart below shows the number of Santander reports we have received in the last 24 hours from users in Guildford and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Santander Outage Chart in Guildford, Surrey, England 02/21/2026 13:15

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Most Reported Problems

The following are the most recent problems reported by Santander users through our website.

  1. Mobile App (58%)

    Mobile App (58%)

  2. Login (13%)

    Login (13%)

  3. Transactions (12%)

    Transactions (12%)

  4. Website (12%)

    Website (12%)

  5. Withdrawals (3%)

    Withdrawals (3%)

  6. Transfer (2%)

    Transfer (2%)

Live Outage Map Near Guildford, Surrey, England

The most recent Santander outage reports came from the following cities: Godalming.

Loading map, please wait...
City Problem Type Report Time
United KingdomGodalming Mobile App
United KingdomFarnham Mobile App
United KingdomWoking Website
United KingdomSurbiton Website
United KingdomFarnborough Website
United KingdomGuildford Mobile App

Community Discussion

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Santander Issues Reports Near Guildford, England

Latest outage, problems and issue reports in Guildford and nearby locations:

  • Postgate Diane Hellyer (@Postgate) reported from Horsham, England

    Dear @santanderuk, Closing at 12.30 on Friday is not customer service! Not opening until 10 am on Monday isn't enough. I was outside your door, just now, ready to pay a BIG bill. No, l don't bank online, l like to talk to people. But you don't want to chat! #notcustomerservice

  • joeymaley Joey Maley (@joeymaley) reported from Wokingham, England

    @santanderuk I have just hung up after being on hold for the past 1 hour 23 minutes. You have the very worst history of phone times I have ever known. I wanted to sort my issue online but was unable to as your app is awful. You closed the local branch. You are beyond useless.

Santander Issues Reports

Latest outage, problems and issue reports in social media:

  • rebeksey84 Becky Brooks (@rebeksey84) reported

    @santanderuk is the app down?

  • Traceylee1964 Traceylee Harvey (@Traceylee1964) reported

    @santanderuk Mastercard is **** and a deal breaker only found out yesterday when my new debit card arrived. Frigging livid that you have changed my cards without my consent. Now looking for a new bank.

  • GrahamKael Kael Graham (@GrahamKael) reported

    @santanderuk Hi my mortgage application has been delayed once due to a solicitor error and now Santander will take 7 working days to process their new documents. My mum is critically ill and I need to travel to see her. How do I contact someone, to see if anything can be done?

  • tarrant01 Jude Kenyon (@tarrant01) reported

    @santanderukhelp @santanderuk I am very distressed by the bank's actions. I have been prevented from withdrawing my own money from my account and have been told it could be 24 hours before anyone from the 'back office' is able to explain this further to me and allow me access to my money

  • CmburrowsChris Chris Burrows (@CmburrowsChris) reported

    @santanderuk Am trying to transfer from 123 account to ISA online. Get error message cannot transfer at this time. Chat option is useless can you help?

  • Cl155Y CL155Y (@Cl155Y) reported

    @santanderuk apps not working on android ?

  • AlFeher77 Al Feher (@AlFeher77) reported

    @santanderuk Very poor customer service. Disconnected 3 times on 0800 028 4055 opt 5, the 4. Then when I do get through to someone after waiting for 15 mins they hang up on me 😡

  • mikesmithsax Mike Smith Sax (@mikesmithsax) reported from Southport, England

    WATCH OUT PEOPLE! I have been scammed by someone using a telephone number from @santanderuk. The bank were fast to lock my account down, but the money has gone. Now having to wait 15 days before anything can be looked into. @santanderukhelp @MartinSLewis DON’T TRUST CALLER ID!

  • StephenFenwic12 Stephen Fenwick (@StephenFenwic12) reported

    @stephenfry If I could afford to eat a C&T sandwich I'd get one right now. But thanks to @santanderuk shutting down my accounts last week - and taking all the money that was in them (£650) I'm skint, haven't eaten for 2 days and f*king miserable until HSBC open new acc and I can get money

  • bluebean76 Mask wearing blue bean 💙 (@bluebean76) reported

    @MuradQureshiLDN @santanderuk @CityWestminster How awful. Hope everyone is okay.