Is Santander down in Guildford, Surrey, England?
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Santander UK plc is a British bank, wholly owned by the Spanish Santander Group. Santander offers current accounts, savings, investments, loans, credit cards and other financial products.
Full Outage Map
TransactionsProblems in the last 24 hours in Guildford, England
The chart below shows the number of Santander reports we have received in the last 24 hours from users in Guildford and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Santander. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Santander users through our website.
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Mobile App (42%)
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Website (25%)
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Transactions (15%)
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Login (10%)
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Transfer (5%)
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Withdrawals (2%)
Community Discussion
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Santander Issues Reports Near Guildford, England
Latest outage, problems and issue reports in Guildford and nearby locations:
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Diane Hellyer
(@Postgate) reported
from
Horsham, England
Dear @santanderuk, Closing at 12.30 on Friday is not customer service! Not opening until 10 am on Monday isn't enough. I was outside your door, just now, ready to pay a BIG bill. No, l don't bank online, l like to talk to people. But you don't want to chat! #notcustomerservice
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welshbird1971
(@welshbird1971) reported
from
Horsham, England
@santanderuk can't get through on phone, you're helping other people but not me! Why not have a system so we know where we are in the queue? At least we know someone might answer us. No joy on the online chat either. Awful customer service. Gave up.
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Joey Maley
(@joeymaley) reported
from
Wokingham, England
@santanderuk I have just hung up after being on hold for the past 1 hour 23 minutes. You have the very worst history of phone times I have ever known. I wanted to sort my issue online but was unable to as your app is awful. You closed the local branch. You are beyond useless.
Santander Issues Reports
Latest outage, problems and issue reports in social media:
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Mel 🇪🇺
(@meljomur) reported
@GillDurham @santanderuk @MorganBroadcast That is a shocking story. I can't believe a bank would treat its customer in such a horrific manner. I would never bank with them.
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Barry 💙😷🇺🇦🇪🇺
(@Basmanrox) reported
@MorganBroadcast @santanderuk this is such bad customer service. This poor lass has los so much and you refuse to help . 🤬Shame in you 🤬
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Sabinah Johnson
(@Fumbi29) reported
@santanderuk do the right thing by @MorganBroadcast I’m a customer & ur treatment of her is deeply concerning. Your app is insecure if a thief can bypass the security. Needs fixing ASAP & she needs reimbursing.
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Cassie
(@casssbasss) reported
@MorganBroadcast Very sorry to read about this, what a horrible experience. Thank you for sharing. I hope the police help. I will now be closing my @santanderuk account based on how you’ve been treated by them
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Lee Baron
(@baron_lee) reported
@MorganBroadcast @antanddec are ambassadors for @santanderuk maybe they could help put a bit of pressure on them to adjust their moral compass?
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ViC Gilmore
(@vicgilmore) reported
@MorganBroadcast @santanderuk @VirginActiveUK Charlotte DO NOT GIVE UP. This shenanigans from the thief/thieves is exacerbated by the Banks lack of care to You the customer/victim. Check, check & double check. If asked to go to a branch to show I.D take more than you need. Good Luck.
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Travis Littlechilds
(@travistravis) reported
@MorganBroadcast Locks are easy to pick - can pretty easily get under a minute if I recall right. Barriers is easy, the thieves likely broke them. Others I'm not sure, but the bank details being changed is down to @santanderuk failing at security.
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Emma Pass 🐶🚐💚🖊️📒
(@EmmaPassAuthor) reported
@helengrantsays @santanderuk Bloody hell!! Someone tried to do this to D after his details were stolen online – they attempted to buy 2 Mercedes! – and his bank (@AskNationwide) shut everything down immediately. It was a pain to sort out but we're very grateful they were on the ball!
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Inglenook Guest Hse
(@Inglenookbandb) reported
@MorganBroadcast @santanderuk terrible behaviour. You should be ashamed.
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IanSteven
(@Ian5teven) reported
@drclairetaylor @santanderuk @bancosantander how did they access her phone though?