Santander

Is Santander down in Guildford, Surrey, England?

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Santander UK plc is a British bank, wholly owned by the Spanish Santander Group. Santander offers current accounts, savings, investments, loans, credit cards and other financial products.

Problems in the last 24 hours in Guildford, England

The chart below shows the number of Santander reports we have received in the last 24 hours from users in Guildford and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Santander Outage Chart in Guildford, Surrey, England 01/29/2026 15:35

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Most Reported Problems

The following are the most recent problems reported by Santander users through our website.

  1. Mobile App (59%)

    Mobile App (59%)

  2. Website (14%)

    Website (14%)

  3. Login (14%)

    Login (14%)

  4. Transactions (9%)

    Transactions (9%)

  5. Withdrawals (3%)

    Withdrawals (3%)

  6. Transfer (2%)

    Transfer (2%)

Live Outage Map Near Guildford, Surrey, England

The most recent Santander outage reports came from the following cities: Godalming, Farnham and Woking.

Loading map, please wait...
City Problem Type Report Time
United KingdomGodalming Mobile App
United KingdomFarnham Mobile App
United KingdomWoking Website
United KingdomSurbiton Website
United KingdomFarnborough Website
United KingdomGuildford Mobile App

Community Discussion

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Santander Issues Reports Near Guildford, England

Latest outage, problems and issue reports in Guildford and nearby locations:

  • Postgate Diane Hellyer (@Postgate) reported from Horsham, England

    Dear @santanderuk, Closing at 12.30 on Friday is not customer service! Not opening until 10 am on Monday isn't enough. I was outside your door, just now, ready to pay a BIG bill. No, l don't bank online, l like to talk to people. But you don't want to chat! #notcustomerservice

  • joeymaley Joey Maley (@joeymaley) reported from Wokingham, England

    @santanderuk I have just hung up after being on hold for the past 1 hour 23 minutes. You have the very worst history of phone times I have ever known. I wanted to sort my issue online but was unable to as your app is awful. You closed the local branch. You are beyond useless.

Santander Issues Reports

Latest outage, problems and issue reports in social media:

  • Emwaar98 Emwaar 💜💙 (@Emwaar98) reported

    @Lee_Suffolk @santanderuk Yep app is super slow for me and my card is getting declined for no apparent reason 🙃

  • Cailleachjack jackie 🦔 (@Cailleachjack) reported

    @santanderuk I need help please !

  • jeanes_connor connor.jeanes (@jeanes_connor) reported

    @santanderuk so from going into the store and you telling me that I can do everything I need over the phone, to organising a call, and for you to not actually call me. Which service does actually ******* work?

  • hevssxx Heather Manson (@hevssxx) reported

    @Emwaar98 @Lee_Suffolk @santanderuk Me too! Super slow and payment didn't process.

  • Kayleig82798738 Kayleigh Johnson (@Kayleig82798738) reported

    @santanderuk absolute joke Santander customer service is been contacted regarding complaint I raised yet still on phone now to a random advisor who is repeating herself and making out it's my fault for raising a complaint in first place. All I want is 4 u to pay my charges

  • MrAlgolagnist 🌈🦖Mark🌈🦖 (@MrAlgolagnist) reported

    @willbelshah Wait - There are still actual bank branches open? As a @santanderuk customer it doesn't feel like it

  • 2Win01 Richest😎😇 (@2Win01) reported

    @santanderuk Hi santander your bank network is having issues I can’t send or transfer money can you help me fix it

  • bmq_98 Brad (@bmq_98) reported

    @santanderuk your customer service is atrocious. My DD cancelled despite setting it up 4 times. When I try and complain your agent hangs up

  • RachelLouiseGil Rachel Louise Giles (@RachelLouiseGil) reported

    @santanderuk hi, my mobile banking is saying I’ve been logged out for security reasons. And tells me to try again in 30 seconds. I keep trying, but still can’t get in. Can someone help please?

  • dr_irfan_malik Irfan (@dr_irfan_malik) reported

    Santander @santanderuk are just awful for business & corporate accounts. Can anyone recommend a user friendly bank, we are looking to move accounts??