Is Santander down in Guildford, Surrey, England?
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Santander UK plc is a British bank, wholly owned by the Spanish Santander Group. Santander offers current accounts, savings, investments, loans, credit cards and other financial products.
Full Outage Map
TransactionsProblems in the last 24 hours in Guildford, England
The chart below shows the number of Santander reports we have received in the last 24 hours from users in Guildford and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Santander. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Santander users through our website.
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Transactions (32%)
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Mobile App (25%)
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Website (15%)
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Login (13%)
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Transfer (11%)
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Withdrawals (3%)
Live Outage Map Near Guildford, Surrey, England
The most recent Santander outage reports came from the following cities: Farnborough and Guildford.
| City | Problem Type | Report Time |
|---|---|---|
 Farnborough |
Website | |
| Guildford |
Mobile App | |
| Aldershot |
Login | |
| Woking |
Mobile App | |
| Farnborough |
Transactions | |
| Farnborough |
Transactions |
Community Discussion
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Santander Issues Reports Near Guildford, England
Latest outage, problems and issue reports in Guildford and nearby locations:
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Joey Maley
(@joeymaley) reported
from
Wokingham, England
@santanderuk I have just hung up after being on hold for the past 1 hour 23 minutes. You have the very worst history of phone times I have ever known. I wanted to sort my issue online but was unable to as your app is awful. You closed the local branch. You are beyond useless.
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Diane Hellyer
(@Postgate) reported
from
Horsham, England
Dear @santanderuk, Closing at 12.30 on Friday is not customer service! Not opening until 10 am on Monday isn't enough. I was outside your door, just now, ready to pay a BIG bill. No, l don't bank online, l like to talk to people. But you don't want to chat! #notcustomerservice
Santander Issues Reports
Latest outage, problems and issue reports in social media:
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Hayley Osborne
(@ImHayleyOsborne) reported
@santanderuk how is it possible for a retailer to access a bank account balance and available balance from a card machine used for payment. And is this legal? Especially if they don’t inform you what they are doing first?
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Lisetta17
(@Surfchica17) reported
@santanderuk How can I get through to your UK Customer Service centre? Tried three times at different times of the day. On hold for 40 minutes each time before I give up.
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Alan Gibbons
(@alan_gibbons) reported
40 minutes on hold now @santanderuk Shocking service levels!
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Marilyn Dobbs
(@MarilynDobbs1) reported
@santanderuk we want to open an account for a child and it’s impossible to get thru on phone to make an appt. Earliest appt is a month away and not even local branch. Any help out there or don’t you want our business?
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domino ❤️🏳️🌈🏳️⚧️🇦🇹
(@domino) reported
Hey, @santanderuk isn’t it about time we had the banking app on Apple Watch? It’s available on the Spanish site, so you’re half way there! Come on, treat your customers!
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Sandra Duggan
(@QPRgirl13) reported
@santanderukhelp @santanderuk Can you help? The bank has refused to process my pensioner sister’s claim as they say it’s too late since original transaction. Hotel booked for wedding in Mar 21, this moved to Dec 21 due to lockdown. My sister then tested +Covid & couldn’t attend
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Josh dyer
(@joshdyer96) reported
If anybody banks with @santanderuk I would close that account ASAP, absolute waste of space. Shite opening hours for the working man, takes 45 minutes minimum to get through on the phone. Then when you get through, another 45 mins as they have transfer again!
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funky philly
(@funkyphilly01) reported
@santanderuk fraud & security team have a shocking response time. Disputed an account closure over 5 weeks ago and yet still not heard anything back . Despite saying they will get back to me. Absolutely poor service 👎🏾
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Narrowboat Life Unlocked
(@Morningstar_73) reported
@santanderuk has anyone at Santander actually tried calling the call centre? On hold music volume 15 then you talk to someone who is on volume 8 then puts you on hold music at 15 again!! Please help save your customers hearing.
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Cheeseball
(@MrTashworth) reported
My bank, @santanderuk is actively keeping me as a #financialslave through irresponsibly given overdraft that's far out of my income bracket. They are trying to kill me #help