Santander

Is Santander down in Guildford, Surrey, England?

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Santander UK plc is a British bank, wholly owned by the Spanish Santander Group. Santander offers current accounts, savings, investments, loans, credit cards and other financial products.

Problems in the last 24 hours in Guildford, England

The chart below shows the number of Santander reports we have received in the last 24 hours from users in Guildford and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Santander Outage Chart in Guildford, Surrey, England 12/05/2025 23:05

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Most Reported Problems

The following are the most recent problems reported by Santander users through our website.

  1. Mobile App (50%)

    Mobile App (50%)

  2. Website (17%)

    Website (17%)

  3. Login (17%)

    Login (17%)

  4. Transactions (11%)

    Transactions (11%)

  5. Withdrawals (6%)

    Withdrawals (6%)

Community Discussion

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Santander Issues Reports Near Guildford, England

Latest outage, problems and issue reports in Guildford and nearby locations:

  • joeymaley Joey Maley (@joeymaley) reported from Wokingham, England

    @santanderuk I have just hung up after being on hold for the past 1 hour 23 minutes. You have the very worst history of phone times I have ever known. I wanted to sort my issue online but was unable to as your app is awful. You closed the local branch. You are beyond useless.

  • Postgate Diane Hellyer (@Postgate) reported from Horsham, England

    Dear @santanderuk, Closing at 12.30 on Friday is not customer service! Not opening until 10 am on Monday isn't enough. I was outside your door, just now, ready to pay a BIG bill. No, l don't bank online, l like to talk to people. But you don't want to chat! #notcustomerservice

Santander Issues Reports

Latest outage, problems and issue reports in social media:

  • carolyn_Yates Carolyn Yates (@carolyn_Yates) reported

    @LizKershawDJ @steve_cureton @santanderuk Same problem here in rural Scotland now virgin money has taken over Clydesdale

  • chino199716 Jason Derulo (@chino199716) reported

    @Holymumma @santanderuk Mine too got same issue recently but @blay_Cybertech on twitter helped me out. Message him now

  • shinners67 darrenshinnick⭐️⭐️ (@shinners67) reported

    @liamadamgrace @LizKershawDJ @santanderuk I’ve never done it.I can’t remember the last cheque I received lol .I’ve never used self self checkouts either .my local supermarket started with 3 now it’s 90% self service 😡#joblosses

  • 229Richard Richard Hall (@229Richard) reported

    @LizKershawDJ @santanderuk Terrible isn’t it what are they thinking

  • t0mcahill Tom Cahill (@t0mcahill) reported

    As per the @ICOnews Subject Access Request (SAR) protocols, I require @santanderuk's email to comply with the Requestor's submission of details by return. One month to provide all information held on me with full audit trail, starting now.

  • lifewassoeasy Woody Cook (@lifewassoeasy) reported

    @LizKershawDJ @santanderuk Thats the problem with wages cheques for more than £500.000.

  • lindosbay Christine (@lindosbay) reported

    @LizKershawDJ @santanderuk I was told they weren't going down that route...paying cheques in online

  • sellseebill Sellsee Bill (@sellseebill) reported

    @santanderuk 40 minutes and still waiting for someone to answer your phones. very poor service

  • jvm_john jonnyv (@jvm_john) reported

    @LizKershawDJ @santanderuk That's the Tory way Liz , not service as the priority but "profit" . Just saying

  • Wunderbuck His Holiness The Dalai Nigey! 👑 🇬🇧🇬🇧🇬🇧 (@Wunderbuck) reported

    @Isitme19 @LizKershawDJ @santanderuk Was actually asked during an application by HSBC for access to look at my account with another bank 😱😱 Obviously fraudsters will be watching this and and aping it Just astonishing ! Told them I shall never ever deal with HSBC again 😡