Is Santander down in Guildford, Surrey, England?
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Santander UK plc is a British bank, wholly owned by the Spanish Santander Group. Santander offers current accounts, savings, investments, loans, credit cards and other financial products.
Full Outage Map
TransactionsProblems in the last 24 hours in Guildford, England
The chart below shows the number of Santander reports we have received in the last 24 hours from users in Guildford and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Santander. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Santander users through our website.
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Mobile App (59%)
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Login (18%)
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Website (12%)
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Transactions (8%)
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Withdrawals (4%)
Live Outage Map Near Guildford, Surrey, England
The most recent Santander outage reports came from the following cities: Godalming, Farnham and Woking.
| City | Problem Type | Report Time |
|---|---|---|
 Godalming |
Mobile App | |
| Farnham |
Mobile App | |
| Woking |
Website | |
| Surbiton |
Website | |
| Farnborough |
Website | |
| Guildford |
Mobile App |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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Santander Issues Reports Near Guildford, England
Latest outage, problems and issue reports in Guildford and nearby locations:
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welshbird1971
(@welshbird1971) reported
from
Horsham, England
@santanderuk can't get through on phone, you're helping other people but not me! Why not have a system so we know where we are in the queue? At least we know someone might answer us. No joy on the online chat either. Awful customer service. Gave up.
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Joey Maley
(@joeymaley) reported
from
Wokingham, England
@santanderuk I have just hung up after being on hold for the past 1 hour 23 minutes. You have the very worst history of phone times I have ever known. I wanted to sort my issue online but was unable to as your app is awful. You closed the local branch. You are beyond useless.
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Diane Hellyer
(@Postgate) reported
from
Horsham, England
Dear @santanderuk, Closing at 12.30 on Friday is not customer service! Not opening until 10 am on Monday isn't enough. I was outside your door, just now, ready to pay a BIG bill. No, l don't bank online, l like to talk to people. But you don't want to chat! #notcustomerservice
Santander Issues Reports
Latest outage, problems and issue reports in social media:
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Julie Quinn
(@julesquinn24) reported
@santanderuk Was advised letter was sent did not receive one. Was asked for I’D and did not have this and unable to get home and back due to your short opening hours- no customer service
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Lorraine Fox
(@LozFox1) reported
from
Sheffield, England
Why can I not get into my online banking app @santanderuk it just keeps freezing on the login page after I enter my pin. There doesn’t appear to be any way to close down or log out!
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Where is the country heading.
(@NoHopeOfDebate) reported
Absolutely shocking service from @PostOffice & @santanderuk. You adapt your life to suit the changes the banking industry makes and use the post office to post a cheque into my account. It never arrives (Day 7) I politely ask the post office for advice and get told
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Lambroukos
(@O_daskalos_sas) reported
@santanderuk Hello. I need help with something
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Waqas Khan
(@waqaskhan240) reported
@santanderuk very Rubish bank my honest advise to people never ever use santander bank rubbish customer service not helpful.worst bank
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Middle ground
(@danopic12) reported
@LozzaFox @santanderuk @Blklivesmatter **** bank anyway, let them crack on.
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Davey🇬🇧🇺🇦
(@DaveyAutos) reported
@santanderuk I had a customer drop his Santander debit card at my work today. I don’t have an address for him, I rang Santander but as it’s automated there wasn’t the option for the system to understand why I was ringing. What do I do now?
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spursmad
(@spursmad5) reported
@santanderuk pathetic company… its plastered all over your website that I don’t need to notify you if I go to Europe, and then you decline my hotel bill in Italy… what’s the point of having your card? I have issues every time with you
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Thomas Jaki (he/him) 🇪🇺
(@thomas_jaki) reported
Today (day 7) I finally got access to my @santanderuk account again. No notification, apology or anything. Instead a mortgage repayment on the account for an already fully repaid mortgage with them!
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Matt Setchell
(@MATTSETCHCREATE) reported
@santanderuk So after 7 hours of waiting for my call to be answered you have still got a block on my account and will review in two days?! Unbelievable!