Is Santander down in Guildford, Surrey, England?
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Santander UK plc is a British bank, wholly owned by the Spanish Santander Group. Santander offers current accounts, savings, investments, loans, credit cards and other financial products.
Full Outage Map
TransactionsProblems in the last 24 hours in Guildford, England
The chart below shows the number of Santander reports we have received in the last 24 hours from users in Guildford and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Santander. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Santander users through our website.
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Mobile App (61%)
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Login (13%)
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Website (11%)
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Transactions (10%)
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Withdrawals (3%)
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Transfer (2%)
Live Outage Map Near Guildford, Surrey, England
The most recent Santander outage reports came from the following cities: Godalming.
| City | Problem Type | Report Time |
|---|---|---|
 Godalming |
Mobile App | |
| Farnham |
Mobile App | |
| Woking |
Website | |
| Surbiton |
Website | |
| Farnborough |
Website | |
| Guildford |
Mobile App |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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Santander Issues Reports Near Guildford, England
Latest outage, problems and issue reports in Guildford and nearby locations:
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Joey Maley
(@joeymaley) reported
from
Wokingham, England
@santanderuk I have just hung up after being on hold for the past 1 hour 23 minutes. You have the very worst history of phone times I have ever known. I wanted to sort my issue online but was unable to as your app is awful. You closed the local branch. You are beyond useless.
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welshbird1971
(@welshbird1971) reported
from
Horsham, England
@santanderuk can't get through on phone, you're helping other people but not me! Why not have a system so we know where we are in the queue? At least we know someone might answer us. No joy on the online chat either. Awful customer service. Gave up.
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Diane Hellyer
(@Postgate) reported
from
Horsham, England
Dear @santanderuk, Closing at 12.30 on Friday is not customer service! Not opening until 10 am on Monday isn't enough. I was outside your door, just now, ready to pay a BIG bill. No, l don't bank online, l like to talk to people. But you don't want to chat! #notcustomerservice
Santander Issues Reports
Latest outage, problems and issue reports in social media:
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ME? I'm not well....
(@itsfar2bright) reported
@santanderuk @santanderukhelp Banking app & Internet banking both down….but don’t worry you’ve all gone home for the night so nobody can access their money and nobody from your side to look into why we can’t 🤬
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Claire Blackshaw 🔜 GDC
(@EvilKimau) reported
That is it after this trip I'm switching banks. @santanderuk support while travelling is just too **** to be depended on.
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:
(@prairiedune) reported
@santanderuk hi, I have a help to buy isa opened in 2019 with £5. I have never been able to transfer money into it though, what am I doing wrong
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Infinite Football
(@Infinite_Footy) reported
@santanderukhelp @santanderuk @bancosantander No, for 1 hour 20 mins I could only hear the waiting/on hold music, then for 8 minutes it started ringing as a normal phone would, then the phone was put down on me.
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DATACENTREME
(@datacentreme) reported
@santanderuk Please can you tell me a) why my online card payments keep getting declined b) why your hold music / messages are so irritating c) why it takes so long to get through to a human being and d) why you can't help me even when I finally get through to your call centre???
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Andy Brown
(@lunchie) reported
@santanderuk So I find one of your customers wallet on the street, with their Santander card, and you can’t be bothered to call your customer and let them know!! Great service!
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James Murphy
(@JamesMurphy767) reported
@santanderuk Is it ever possible for a customer with a query to get through on any of the phone lines advertised?
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The Welsh Girl
(@thewelshgirl1) reported
Awful bereavement help from @santanderuk over the phone today for my poor Mum, no concept of what she’s dealing with. Thankfully @HalifaxBank were amazing, understanding & kind #CustomerService #bekind
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Caz Humphreys 🌳💚🍀💚🌳 #3.5%
(@CazHumphreys) reported
Have just used the telephone banking service to ask @santanderuk @bancosantander what their performance is on ethical and climate issues is like
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gareth mills
(@garethmills_) reported
@santanderuk HELP! I’ve been on hold to CHAPS team for 48 minutes and I’m supposed to be buying a house. Is there an error? Please help.