Is Santander down in Guildford, Surrey, England?
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Santander UK plc is a British bank, wholly owned by the Spanish Santander Group. Santander offers current accounts, savings, investments, loans, credit cards and other financial products.
Full Outage Map
TransactionsProblems in the last 24 hours in Guildford, England
The chart below shows the number of Santander reports we have received in the last 24 hours from users in Guildford and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Santander. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Santander users through our website.
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Mobile App (49%)
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Website (23%)
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Login (13%)
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Transactions (11%)
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Withdrawals (2%)
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Transfer (1%)
Community Discussion
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Santander Issues Reports Near Guildford, England
Latest outage, problems and issue reports in Guildford and nearby locations:
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Diane Hellyer
(@Postgate) reported
from
Horsham, England
Dear @santanderuk, Closing at 12.30 on Friday is not customer service! Not opening until 10 am on Monday isn't enough. I was outside your door, just now, ready to pay a BIG bill. No, l don't bank online, l like to talk to people. But you don't want to chat! #notcustomerservice
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Joey Maley
(@joeymaley) reported
from
Wokingham, England
@santanderuk I have just hung up after being on hold for the past 1 hour 23 minutes. You have the very worst history of phone times I have ever known. I wanted to sort my issue online but was unable to as your app is awful. You closed the local branch. You are beyond useless.
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welshbird1971
(@welshbird1971) reported
from
Horsham, England
@santanderuk can't get through on phone, you're helping other people but not me! Why not have a system so we know where we are in the queue? At least we know someone might answer us. No joy on the online chat either. Awful customer service. Gave up.
Santander Issues Reports
Latest outage, problems and issue reports in social media:
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Laurence
(@2017Laurence) reported
@santanderuk just wanted to call out your staff member in the Telephony Team in Liverpool for their fantastic help & advice this morning re a neighbour being scammed. 👍
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Chris Wheal
(@whealie) reported
Jeepers @santanderuk has outdone BT, Virgin and others notorious for poor customer service. Useless website that refuses to provide a contact number. And when you do find it, you are just on hold. Won't be making a crucial business payment today, as have run out of time.
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Patrick Neylan
(@AngrySubEditor) reported
@whealie @santanderuk It's ironic that Santander keeps badgering me to go paperless yet the only way to contact them in writing is on paper since they stopped accepting messages via their website.
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Tom Fitzpatrick
(@tomsterf) reported
@santanderuk been a customer for 22 years, rang up yesterday about what offers are available to me to stay with them, before I switch my account to First Direct, nothing available for me. #Newbank
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Sherry Robinson
(@Sherobin) reported
@santanderuk I cannot believe how long it has taken to sort out a minor problem. Been going back and forth since January 19 and still not sorted with conflicting information and repetitive information. This is causing nothing but stress. Santander sort it out it’s a joke.
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Pete Miller
(@PeteTaxMiller) reported
@Old_Nick_69 @santanderuk Maybe not. But then why offer them in the website? I went to them as first choice because they have my personal banking.
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Piero Vitelli
(@island_41) reported
@SantanderUK - STILL nothing after a week. Utterly #useless #customerservice. You promise the earth to stop me shouting at you on Twitter, and then when I engage with you I get ignored, cut off or left listening to that one awful tune you have on your phone system.
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Uni Brighton alumni
(@brightonalumni) reported
📣 Calling all 2022 graduates 📣 Have an idea for a new product, service, freelance business or community project? The @santanderuk/@uobbeepurple Ideas Competition is here to help you make it happen with cash prizes of up to £1000. Closing date is 17 Feb 2023. #SantanderUniUK
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Alison Page
(@alijpage) reported
@santanderuk - you have left my vulnerable student son without access to his bank account for over 2 weeks now! He has a broken ankle and no access to any funds, despite supplying ID and all information asked for. Shame on you!
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Peter Curtain
(@PeterCurtain4) reported
@MikeSassi @GeorgeTSOliver @santanderuk Just switched back to Lloyds, having become Santander customer when the crash forced A&L sale. My obscure problem was having to use same ref to individual payees no matter what it was for.