Is Santander down in Guildford, Surrey, England?
Some problems detected
Users are reporting problems related to: mobile app, website and login.
Santander UK plc is a British bank, wholly owned by the Spanish Santander Group. Santander offers current accounts, savings, investments, loans, credit cards and other financial products.
Full Outage Map
TransactionsProblems in the last 24 hours in Guildford, England
The chart below shows the number of Santander reports we have received in the last 24 hours from users in Guildford and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
January 26: Problems at Santander
Santander is having issues since 01:00 PM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Santander users through our website.
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Mobile App (58%)
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Website (14%)
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Login (14%)
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Transactions (9%)
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Withdrawals (4%)
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Transfer (2%)
Live Outage Map Near Guildford, Surrey, England
The most recent Santander outage reports came from the following cities: Godalming, Farnham and Woking.
| City | Problem Type | Report Time |
|---|---|---|
 Godalming |
Mobile App | |
| Farnham |
Mobile App | |
| Woking |
Website | |
| Surbiton |
Website | |
| Farnborough |
Website | |
| Guildford |
Mobile App |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Santander Issues Reports Near Guildford, England
Latest outage, problems and issue reports in Guildford and nearby locations:
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Diane Hellyer
(@Postgate) reported
from
Horsham, England
Dear @santanderuk, Closing at 12.30 on Friday is not customer service! Not opening until 10 am on Monday isn't enough. I was outside your door, just now, ready to pay a BIG bill. No, l don't bank online, l like to talk to people. But you don't want to chat! #notcustomerservice
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Joey Maley
(@joeymaley) reported
from
Wokingham, England
@santanderuk I have just hung up after being on hold for the past 1 hour 23 minutes. You have the very worst history of phone times I have ever known. I wanted to sort my issue online but was unable to as your app is awful. You closed the local branch. You are beyond useless.
Santander Issues Reports
Latest outage, problems and issue reports in social media:
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JR
(@James2022R) reported
@bancosantander Hello mr hutchens. You should be aware that @santanderuk supports fraud and states that the Fraud Act definition of fraud is wrong - because it doesn't help them support fraud
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Sherbet lemon
(@flyme2them00n) reported
@santanderuk are you having transfer issues? I transfered to a payee last night it went through to the right account right name but this morning its a different name different payee it went to?
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Sterling Edwards
(@Sterlin33454094) reported
@santanderuk Milton Keynes running a Bank like the New Order all Branches closed in Milton Keynes around five Branches now down to one Branch and that closes at 3.0 pm poor Show santander and few Staff no appointments this month , maybe I was in the Doctors Surgery ! ?
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Midlife Smarts - Jill Creighton
(@MidlifeSmarts) reported
Whil @santanderuk pay @AntandDec gazillions I cannot get answer to a simple question in branch or online. Can I suggest new strategy 1 Dump the Ant & Dec ads 2 Employ more people I’m a customer - Get me out of here
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JAD
(@Blurbmuz) reported
@santanderuk @LloydsBank why are your savings interest rates still so crap? Nationwide are offering up to 4.75% for locked in savings. Your 2&3 year savings would still be low even if it was an easy access savings account!
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inthegarden
(@XGPinthegarden1) reported
@santanderuk hi, your new boosts are not working tonight, I'm being sent round and round logging in to be told, "Your session has expired." Would be nice to be able to log on more than once.
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Heidi Goldsmith
(@HeidiGoldsmith8) reported
Is anyone else having issues with their @santanderuk mobile app. Pending payments have cleared but still show as pending. #banking
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Faye Morrison
(@HenrysAngel17) reported
@santanderuk just got off the phone with one your customer service people 1000# rude and he hang up on me when I called him out! Will DM you details of my call and my legal names
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Chloe
(@vauxhallwoman) reported
@santanderuk Cannot log into app - it's just hanging. Do you have problems? Thx.
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Midlife Smarts - Jill Creighton
(@MidlifeSmarts) reported
While @santanderuk pay #AntandDec gazillions I cannot get answer to a simple question in branch or online. Can I suggest new strategy 1 Dump the Ant & Dec ads 2 Employ more people I’m a Customer - Get me out of here