Is Santander down in Guildford, Surrey, England?
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Santander UK plc is a British bank, wholly owned by the Spanish Santander Group. Santander offers current accounts, savings, investments, loans, credit cards and other financial products.
Full Outage Map
TransactionsProblems in the last 24 hours in Guildford, England
The chart below shows the number of Santander reports we have received in the last 24 hours from users in Guildford and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Santander. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Santander users through our website.
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Mobile App (59%)
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Login (13%)
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Transactions (11%)
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Website (11%)
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Withdrawals (3%)
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Transfer (2%)
Live Outage Map Near Guildford, Surrey, England
The most recent Santander outage reports came from the following cities: Godalming.
| City | Problem Type | Report Time |
|---|---|---|
 Godalming |
Mobile App | |
| Farnham |
Mobile App | |
| Woking |
Website | |
| Surbiton |
Website | |
| Farnborough |
Website | |
| Guildford |
Mobile App |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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Santander Issues Reports Near Guildford, England
Latest outage, problems and issue reports in Guildford and nearby locations:
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Joey Maley
(@joeymaley) reported
from
Wokingham, England
@santanderuk I have just hung up after being on hold for the past 1 hour 23 minutes. You have the very worst history of phone times I have ever known. I wanted to sort my issue online but was unable to as your app is awful. You closed the local branch. You are beyond useless.
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Diane Hellyer
(@Postgate) reported
from
Horsham, England
Dear @santanderuk, Closing at 12.30 on Friday is not customer service! Not opening until 10 am on Monday isn't enough. I was outside your door, just now, ready to pay a BIG bill. No, l don't bank online, l like to talk to people. But you don't want to chat! #notcustomerservice
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welshbird1971
(@welshbird1971) reported
from
Horsham, England
@santanderuk can't get through on phone, you're helping other people but not me! Why not have a system so we know where we are in the queue? At least we know someone might answer us. No joy on the online chat either. Awful customer service. Gave up.
Santander Issues Reports
Latest outage, problems and issue reports in social media:
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stuart@abacus-bloodstock
(@stumat) reported
Banked @santanderuk for 15 years, now the staff say I cannot have counter service so cannot pay cash into my account! And the staff too dumb to realise they are doing themselves out of jobs by saying this! So I go to @PostOffice to pay in instead. Modern convenience my arse
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a north londoner
(@ANorthLondoner) reported
Just had one if those situations with a company (specifically @santanderuk and their mortgages) where their policy means that they’re being completely unreasonable and inflexible. Just causing a customer unnecessary additional stress.
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Clare Fitzgerald 💙
(@ClareFitz66) reported
@santanderuk @santanderukhelp can you clarify how you identify unusual activity on customer’s accounts please? My elderly mum was scammed, we alerted you immediately, it was a Sunday. You failed to stop the transaction, refuse to refund in full & reply with standard letters. Why?
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Leanne de Araujo
(@CalmerCopy) reported
Banks, whether you love or loathe them which are your favourite bank accounts? I'm looking to switch across from @santanderuk as I keep having unnecessary errors with my accounts. I have an account with @natwest and @monzo has caught my eye though I'd love to hear your thoughts
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Ankit Prakash
(@rocku_dj2000) reported
@santanderuk my wife's account was closed without any phone or email intimation. We are currently not in UK (and hence couldnt receive post) but she had all her savings in that account. Please sort this out for us. We cannot call on customer service as we are out of the country.
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Ange Ball
(@Franco__b) reported
Omg just spent 1 hour of my life trying to speak with @santanderuk absolutely terrible service. Firstly was on a phone call for 16.50 minutes on hold mostly to be cut off. Then tried to app chat only to be disconneted. Tried calling again to not even be put through and .
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somayya ahmed
(@somayyaa) reported
@santanderuk hi. My husbands account has been blocked for 4 days over a payment that someone has sent for something he sold. That person has reported my husband for fraudulent activity and instead of pitting that payment on hold to investigate my husband can’t access money that
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Yvonne
(@marmot_1) reported
@cactus_woman I thought that person was extremely rude and the comments completely unnecessary. I’m really that you are no further forward with resolving the issue with @santanderuk It would certainly make me think twice, no thrice, about moving my account to them.
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Janet Ashenden
(@Janetashenden1) reported
@MoneySavingExp @MartinSLewis I made an online application for an ISA in Oct 22 with @santanderuk . Immediately got email to say they would be sending acct details 2-3 days, 5 months later - nothing! Spoken to them weekly, staff unable to help! Anyone else with same issue?
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Graham Parker
(@Graham_________) reported
@santanderuk Hi, where have you hidden the red "Chat" button on your website?