Is Santander down in Guildford, Surrey, England?
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Santander UK plc is a British bank, wholly owned by the Spanish Santander Group. Santander offers current accounts, savings, investments, loans, credit cards and other financial products.
Full Outage Map
TransactionsProblems in the last 24 hours in Guildford, England
The chart below shows the number of Santander reports we have received in the last 24 hours from users in Guildford and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Santander. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Santander users through our website.
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Mobile App (46%)
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Website (25%)
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Transactions (13%)
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Login (10%)
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Transfer (4%)
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Withdrawals (3%)
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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Santander Issues Reports Near Guildford, England
Latest outage, problems and issue reports in Guildford and nearby locations:
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welshbird1971
(@welshbird1971) reported
from
Horsham, England
@santanderuk can't get through on phone, you're helping other people but not me! Why not have a system so we know where we are in the queue? At least we know someone might answer us. No joy on the online chat either. Awful customer service. Gave up.
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Diane Hellyer
(@Postgate) reported
from
Horsham, England
Dear @santanderuk, Closing at 12.30 on Friday is not customer service! Not opening until 10 am on Monday isn't enough. I was outside your door, just now, ready to pay a BIG bill. No, l don't bank online, l like to talk to people. But you don't want to chat! #notcustomerservice
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Joey Maley
(@joeymaley) reported
from
Wokingham, England
@santanderuk I have just hung up after being on hold for the past 1 hour 23 minutes. You have the very worst history of phone times I have ever known. I wanted to sort my issue online but was unable to as your app is awful. You closed the local branch. You are beyond useless.
Santander Issues Reports
Latest outage, problems and issue reports in social media:
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Stan's Mum 🇪🇺🏴🏳️🌈
(@shankleychamp) reported
@Easy_As_He_They @Flaneurble @santanderuk Unless of course you have been present when the life support was turned off for a child hit by a drunk driver. Check yourself before making stupid sweeping statements
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ga.brown2203@gmail.c
(@g30rg3_br0wn) reported
@santanderuk 3 Weeks since you closed one of my accounts in error causing £1000 to go missing. I was told it would be sorted by the 24th October and now told today that there can't be a timescale put on when I will get my money back despite the fact I have rent due out tomorrow!
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Calum 🏴🇺🇦
(@calumjmack) reported
@Flaneurble @Easy_As_He_They @santanderuk That was very well publicised at the time and McPartlin was remorseful, took time away from the public eye and took the time to fix it. Very little publicity on Boy George 🙄 just because you are a gay man does not give you a free pass. I say that as a gay man.
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Scruffy Upholstery 💙
(@LouParkins73) reported
@IrvineWelsh @santanderuk have great customer service.
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Gillian
(@Gillyhbean) reported
@santanderuk there is a problem accessing my account from the app. Is this just me or a bigger problem? Any idea when this will be resolved?
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Petri Dish
(@Duke_of_Pork) reported
@sen_j59 @santanderuk I find Santander awful.
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Zoe
(@zoeclarksonx) reported
@santanderuk think your app is down, can’t make any payments from it?
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Little Chickpea
(@littlechickpea1) reported
@IrvineWelsh @santanderuk have THE worst customer service of any company I’ve dealt with. I don’t bother to ring anymore, I just take the hit.
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Frank
(@Fratz90) reported
@santanderuk @santanderukhelp Unable to make payment or use your app!!! Firstly server error now technical issue... Is this the norm ? Not so glad I switched now.
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Robert Ronsson
(@RobRonsson) reported
@sen_j59 @santanderuk My wife is currently in dispute with @santanderuk. Can never get through on the phone in less than 45 minutes. When she does she talks to junior staff who don't understand the issue and a more senior call-handler is never available to sort it. They are appalling.