Santander down? Current status and problems in Guildford, Surrey, England

Problems in the last 24 hours in Guildford, England

The chart below shows the number of Santander reports we have received in the last 24 hours from users in Guildford, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Most Reported Problems

The following are the most recent problems reported by Santander users through our website.

• Mobile App (39%)
• Website (26%)
• Transactions (17%)
• Login (11%)
• Transfer (6%)
• Withdrawals (2%)

Community Discussion

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Santander Issues Reports Near Guildford, England

Latest outage, problems and issue reports in Guildford and nearby locations:

• 
  Joey Maley (@joeymaley) reported 59 minutes ago from Wokingham, England

  @santanderuk I have just hung up after being on hold for the past 1 hour 23 minutes. You have the very worst history of phone times I have ever known. I wanted to sort my issue online but was unable to as your app is awful. You closed the local branch. You are beyond useless.

Santander Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Pete Hotchkiss 💙 🇺🇦 (@petehotchkiss) reported 5 minutes ago

  @_Brewer_ @santanderuk @Chase Saving the day at the moment. To be honest I'll probably close the Santander account down now. This has happened a few times in the last year so trust largely erroded

• 
  Mark Andrews (@MAComms) reported 6 minutes ago

  @santanderuk trying to apply for a job via your careers page. The website doesn’t appear to be working correctly.

• 
  MoneyTalks (@shaanp8) reported 7 minutes ago

  Take your money out of @santanderuk asap and move to another bank. They block your account for holding too much money and give you no reason for it. Even after passing security numerous times they still blocked all transactions. Scammers.

• 
  Shelley Knowles (@designs22u) reported 7 minutes ago

  @santanderuk put me on hold for 58 minutes then hang up on me? Get me a new bank quick, too many problems with you.

• 
  l_Hicksy_l (@lHicksyl1) reported 8 minutes ago

  @santanderuk your customer service is dreadful, 3 hours waiting yesterday and been an hour so far this morning, are you going to start reimbursing for my time spend on hold?

• 
  Calltainn (@ShortSassenach) reported 8 minutes ago

  @santanderukhelp To add insult to injury, the reissued mortgage is £43 a month more than it was! I absolutely can not wait to get away from @santanderuk and I've technically only been a customer since Wednesday! Absolute SCUM!

• 
  Kevan Roberts (@robbo_50) reported 11 minutes ago

  @santanderukhelp @santanderuk Tried every day this week to speak to a mortgage adviser over the phone. Put on hold forever and not yet able to speak to anyone. No call back facility and online comms service poor. Help/advice?

• 
  Harry Paget (@paget_old) reported 12 minutes ago

  @bluediamond62 @santanderuk “I can’t access my system right now.” Me: You working from home? “Yes. I’ll need to put you on hold till I find out what’s wrong.” *hangs up on me*

• 
  Mapsimise - Analytics By Location (@mapsimise) reported 15 minutes ago

  Send Help ...... I've been sat on the phone for 20 mins in a queue to @santanderuk and they keep telling me they are very sorry for keeping me waiting. 👿 Its ok we don't have jobs to do 😟😟😟

• 
  MoneyTalks (@shaanp8) reported 18 minutes ago

  @santanderuk its not normal bank checks when iv passed security 4 times and after every attempt to transfer it blocks again and then wait over an hour everytime to try and unblock my account. And now i cant even transfer anything out and your own team cant seem to fix the issue!