Is Santander down in Guildford, Surrey, England?
No problems detected
If you are having issues, please submit a report below.
Santander UK plc is a British bank, wholly owned by the Spanish Santander Group. Santander offers current accounts, savings, investments, loans, credit cards and other financial products.
Full Outage Map
TransactionsProblems in the last 24 hours in Guildford, England
The chart below shows the number of Santander reports we have received in the last 24 hours from users in Guildford and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Santander. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Santander users through our website.
-
Mobile App (52%)
-
Transactions (16%)
-
Website (15%)
-
Login (14%)
-
Withdrawals (2%)
-
Transfer (2%)
Live Outage Map Near Guildford, Surrey, England
The most recent Santander outage reports came from the following cities: Aldershot and Woking.
| City | Problem Type | Report Time |
|---|---|---|
 Aldershot |
Login | |
| Woking |
Mobile App | |
| Farnborough |
Transactions | |
| Farnborough |
Transactions | |
| Esher |
Login | |
| Dorking |
Website |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Santander Issues Reports Near Guildford, England
Latest outage, problems and issue reports in Guildford and nearby locations:
-
Joey Maley
(@joeymaley) reported
from
Wokingham, England
@santanderuk I have just hung up after being on hold for the past 1 hour 23 minutes. You have the very worst history of phone times I have ever known. I wanted to sort my issue online but was unable to as your app is awful. You closed the local branch. You are beyond useless.
-
Diane Hellyer
(@Postgate) reported
from
Horsham, England
Dear @santanderuk, Closing at 12.30 on Friday is not customer service! Not opening until 10 am on Monday isn't enough. I was outside your door, just now, ready to pay a BIG bill. No, l don't bank online, l like to talk to people. But you don't want to chat! #notcustomerservice
-
welshbird1971
(@welshbird1971) reported
from
Horsham, England
@santanderuk can't get through on phone, you're helping other people but not me! Why not have a system so we know where we are in the queue? At least we know someone might answer us. No joy on the online chat either. Awful customer service. Gave up.
Santander Issues Reports
Latest outage, problems and issue reports in social media:
-
Ricky Moore
(@RickyMoore1983) reported
@santanderuk How long did it take you to even acknowledge this. You need to tell people anticipated resolution timescales. Standard customer support & tbh, common decency!
-
Art de Maison
(@ArtdeMaison) reported
@DaveAmbo @santanderukhelp @santanderuk Just went to a S branch in Windsor, ATM is down, teller can’t tell me my balance!!!
-
louise S
(@louiseS22366704) reported
@RShak93 @santanderuk It wouldn't let me take money out but let me use my card okay wtf!
-
Dave Makepeace
(@Peacemaker535) reported
@santanderuk how can your online banking be down? Sort it!!
-
Dave Ambo
(@DaveAmbo) reported
@santanderuk @santanderuk The Santander app is down, yet again, honestly I’m not sure why anyone should bother with them, they can’t even communicate with customers. This is very poor and definitely makes me want to change my bank.
-
marion
(@xxmazzaxxx) reported
Just because you are doing maintenance. @bancosantander @santanderuk you have no one manning your phone lines and the app has gone down. Cheers for spoiling my shopping trip. Time to change banks I think. 2nd issue in 2 days. Imagine not being able to gain access to your funds
-
chijioke
(@chijiokenwaob) reported
@santanderuk How long would it take to resolve this issue? My whole Saturday plans are in jeopardy as I can’t go out and waiting on this fix
-
Dave Ambo
(@DaveAmbo) reported
@santanderukhelp @santanderuk The banking app is down, yet again.
-
𝔸𝕞𝕒𝕟𝕕𝕒 𝕌𝕗𝕗𝕖𝕟𝕕𝕖𝕝𝕝
(@MandUff) reported
@santanderukhelp @santanderuk we are unable to access online banking and online card payments are not processing. When will these technical difficulties be fixed?
-
Benny Scotland
(@benny01020304) reported
@santanderuk nice one Santander, closing branches left, right and centre yet your app and online banking have both been down for several hours now. Simply not good enough.