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Santander

Santander down? Current status and problems in Guildford, Surrey, England

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Santander UK plc is a British bank, wholly owned by the Spanish Santander Group. Santander offers current accounts, savings, investments, loans, credit cards and other financial products.

Full Outage Map

Problems in the last 24 hours in Guildford, England

The chart below shows the number of Santander reports we have received in the last 24 hours from users in Guildford, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

At the moment, we haven't detected any problems at Santander. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Santander users through our website.

  • 39% Mobile App (39%)
  • 26% Website (26%)
  • 17% Transactions (17%)
  • 11% Login (11%)
  • 6% Transfer (6%)
  • 2% Withdrawals (2%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Santander Issues Reports Near Guildford, England

Latest outage, problems and issue reports in Guildford and nearby locations:

  • welshbird1971
    welshbird1971 (@welshbird1971) reported from Horsham, England

    @santanderuk can't get through on phone, you're helping other people but not me! Why not have a system so we know where we are in the queue? At least we know someone might answer us. No joy on the online chat either. Awful customer service. Gave up.

  • Postgate
    Diane Hellyer (@Postgate) reported from Horsham, England

    Dear @santanderuk, Closing at 12.30 on Friday is not customer service! Not opening until 10 am on Monday isn't enough. I was outside your door, just now, ready to pay a BIG bill. No, l don't bank online, l like to talk to people. But you don't want to chat! #notcustomerservice

  • joeymaley
    Joey Maley (@joeymaley) reported from Wokingham, England

    @santanderuk I have just hung up after being on hold for the past 1 hour 23 minutes. You have the very worst history of phone times I have ever known. I wanted to sort my issue online but was unable to as your app is awful. You closed the local branch. You are beyond useless.

Santander Issues Reports

Latest outage, problems and issue reports in social media:

  • slk1000
    sarah louise (@slk1000) reported

    @santanderuk my business account is being hacked money coming out and your help line is refusing to block the account. Help

  • JVickeryUK
    James Vickery (@JVickeryUK) reported

    @santanderuk help! My partner and I have recently moved house, but our new address doesn't isn't on your online system so we can't change online. Which means we need to come into branch...Except we both work Mon-Fri. What do we do?! (please allow manual entry for addresses!)

  • JESKirrane
    James Kirrane (@JESKirrane) reported

    @WhichUK @santanderuk @RoyalMail Scam alert. Santander is a **** bank.

  • spenfu
    Mark Spencer (@spenfu) reported

    @Calam1tyJan3 @santanderuk This is the second time it has happened with @santanderuk ... I had the same issue with a car loan that was paid back from my insurance company, #santander could not find the payment and then threatened to effect my credit score.

  • DsAsterix
    asterix ds (@DsAsterix) reported

    @btsport @santanderuk @twinklresources Have to watch these games on mute. Such a terrible commentary team

  • lornablackburn
    Lorna Blackburn (@lornablackburn) reported

    @santanderuk Would you tweet the same if this was me, a Santander customer for over 25 years .... hmmmm 🤔 I doubt it. Most likely my family would be asked to pay back my overdraft, with interest of course!. Not that they would mind, as obviously you do have Ant and Dec as dependents 👶👶

  • mohammedabass42
    Mohammed Abass (@mohammedabass42) reported

    @santanderuk not very happy with the response from mortgage services..been a customer of Santander for over 15 years but you are no longer reasonable or fair..your more interested in getting more richer daily by charging more interest..when others less fortunate are struggling!

  • rhondacrosby1
    rhonda crosby (@rhondacrosby1) reported

    @santanderuk @santanderukhelp another morning frustrated by being kept on hold for ages attempting to get help regarding an account with you!!!!😡 Please advise an effective best way to discuss an account held with you?

  • shengpang
    Sheng Pang 庞胜 (@shengpang) reported

    Trying to make a complaint with Santander Bank has proven to be super difficult. 12 Days since I emailed them, still heard nothing. Are you able to help to look into this? @bancosantander @santanderukhelp @santanderuk

  • kate72309148
    kate (@kate72309148) reported

    @slk1000 @santanderuk I had the same kind of issues with my account earlier today but I got it fixed by this guy on instagram he is fast and reliable,I think you should contact him on instagram @ Blaze_Cybersecurity_Darktrace