Santander down? Current status and problems in Guildford, Surrey, England
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Santander UK plc is a British bank, wholly owned by the Spanish Santander Group. Santander offers current accounts, savings, investments, loans, credit cards and other financial products.
Full Outage Map
Problems in the last 24 hours in Guildford, England
The chart below shows the number of Santander reports we have received in the last 24 hours from users in Guildford, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Santander. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Santander users through our website.
- Mobile App (39%)
- Website (26%)
- Transactions (17%)
- Login (11%)
- Transfer (6%)
- Withdrawals (2%)
Community Discussion
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Santander Issues Reports Near Guildford, England
Latest outage, problems and issue reports in Guildford and nearby locations:
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welshbird1971 (@welshbird1971) reported from Horsham, England@santanderuk can't get through on phone, you're helping other people but not me! Why not have a system so we know where we are in the queue? At least we know someone might answer us. No joy on the online chat either. Awful customer service. Gave up.
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Joey Maley (@joeymaley) reported from Wokingham, England@santanderuk I have just hung up after being on hold for the past 1 hour 23 minutes. You have the very worst history of phone times I have ever known. I wanted to sort my issue online but was unable to as your app is awful. You closed the local branch. You are beyond useless.
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Diane Hellyer (@Postgate) reported from Horsham, EnglandDear @santanderuk, Closing at 12.30 on Friday is not customer service! Not opening until 10 am on Monday isn't enough. I was outside your door, just now, ready to pay a BIG bill. No, l don't bank online, l like to talk to people. But you don't want to chat! #notcustomerservice
Santander Issues Reports
Latest outage, problems and issue reports in social media:
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Craig Kelly. 🇬🇧🏳️🌈 (@craigkelly1969) reported from Newburn, England@santanderukhelp The customer relations around this whole technical issue have been a complete fiasco @santanderuk and @santanderukhelp and I sincerely hope the plonker responsible for destroying thousands of peoples plans today is looking for another job on Monday morning !!
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Mydaboom (@Mydaboom) reported@santanderuk 6pm. Needs to be until at least 10pm to sort everyone's problems... Unacceptable
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David Piatto (@DavidPiatto) reported@santanderukhelp @santanderuk sort this out immediately I'm stranded. Services have been down for the last 27 hours.
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Vero (@veronarghx) reported@santanderukhelp @santanderuk what's going on with the app, and payments not going thru?? Help x
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Lady Leontia (@leontiahogan) reported@santanderuk Card declined, banking online = technical issues! Phoneslines cutting you off after keeping you on loop! Apple Pay down! No information since 14:55 not good customer care @santander 🤨
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GEORGESDOGGYDAYCARE (@GEORGESDOGGYDA2) reportedWell cheers @santanderuk @santanderuk You're mighty quick to charge for our business account but having not been able to access it all day has caused us huge inconvenience. Will you be compensating people and businesses for this utter sh*t show today please?
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leigh wright (@Lwright682Leigh) reported@santanderuk When is it going to be fixed I need to access my money that has been transferred
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Kayleigh Hassall (@KayleighHassall) reported@santanderuk Christ they actually listened to customers about opening tomorrow on a Sunday and people are moaning can't help a technical issue **** happens and goes wrong it sure as hell ain't the call centre staffs fault
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Stephen Kavanagh (@Kavla57) reported@ConwayKieran2 @KayleighHassall @santanderuk I’m not sure you have a right to be pissed at all. Technical issues happen. There isn’t a business in the world that run perfectly 24/7/365
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Balanced Thought (@ThoughtBalanced) reported@santanderuk I'm not able to pay for things online - do others have this same issue in addition to what Santander have advised on?