Is Santander down in Guildford, Surrey, England?
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Santander UK plc is a British bank, wholly owned by the Spanish Santander Group. Santander offers current accounts, savings, investments, loans, credit cards and other financial products.
Full Outage Map
TransactionsProblems in the last 24 hours in Guildford, England
The chart below shows the number of Santander reports we have received in the last 24 hours from users in Guildford and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Santander. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Santander users through our website.
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Mobile App (58%)
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Website (13%)
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Transactions (12%)
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Login (12%)
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Withdrawals (3%)
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Transfer (2%)
Community Discussion
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Santander Issues Reports Near Guildford, England
Latest outage, problems and issue reports in Guildford and nearby locations:
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welshbird1971
(@welshbird1971) reported
from
Horsham, England
@santanderuk can't get through on phone, you're helping other people but not me! Why not have a system so we know where we are in the queue? At least we know someone might answer us. No joy on the online chat either. Awful customer service. Gave up.
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Joey Maley
(@joeymaley) reported
from
Wokingham, England
@santanderuk I have just hung up after being on hold for the past 1 hour 23 minutes. You have the very worst history of phone times I have ever known. I wanted to sort my issue online but was unable to as your app is awful. You closed the local branch. You are beyond useless.
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Diane Hellyer
(@Postgate) reported
from
Horsham, England
Dear @santanderuk, Closing at 12.30 on Friday is not customer service! Not opening until 10 am on Monday isn't enough. I was outside your door, just now, ready to pay a BIG bill. No, l don't bank online, l like to talk to people. But you don't want to chat! #notcustomerservice
Santander Issues Reports
Latest outage, problems and issue reports in social media:
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🥾
(@hik3rv2) reported
@santanderuk your app isn’t working either
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Ben Durham
(@benny_62) reported
Awful difficulties trying to openan account with @santanderuk Endless emails and requests which are duplicated. Timeouts on uploads and ONE hour waits on the phone !
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Clare Wiener
(@ClareWiener) reported
@santanderukhelp the recipient has received 2 payments & has offered a refund. This is no thanks to @santanderuk who don't want to speak to customers & cut customers off. App actually relayed message payment couldn't go through to try again. Definitely at @santanderuk issue. The App is awful
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REALMRSOPINIONATED
(@MRSREALOPINIONS) reported
@Jewelisgold @HalifaxBank @santanderuk I know you dont like going out but if you can get on a train to the hospital for an xray it would help. It is not I dont like to go out I am sick of being indoors 6 years of the same 4 walls. I have a panic attack as soon as i step off the driveway 😡 I am sick of assumptions
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Ryan Baker
(@_bakerryan) reported
@santanderuk @santanderukhelp During the height of lockdown in the UK , due to being made unemployed, my account went into an unarranged overdraft ,by around £10 to which I am now being charged £349 for, is there any help can give to lower or help clear this, Greatly Appreciated!
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A.G.W. 🇬🇧
(@agw1437) reported
@santanderuk Such a shame that those who were conned into the famous 123 account have been so let down. The 0.5 0.5 0.5 account doesn’t have quite the same ring to it!!
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Chris 🏴
(@totiredtoshave) reported
Been on hold with @santanderuk for over 40 mins now. Have to endure this **** every single month, absolute rubbish service to be fair.
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James
(@Jamestayls) reported
Very disappointed with the @santanderuk customer service so far. All I want to do is give them some money!
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REALMRSOPINIONATED
(@MRSREALOPINIONS) reported
@Jewelisgold @HalifaxBank @santanderuk punished me for fraudulent abroad transactions absolutely destroyed my faith in banks I had been with them since they was abby national they just greedy fat cats who dont care about customers but Halifax are more than helpful amazing customer service xx
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Benny Bongo
(@BennyBongoP3fan) reported
@MartinSLewis I have never seen you cover the distressing subject of frozen bank accounts, eg @santanderuk block the online bank accounts of vulnerable pensioners who need access to their pension money and cannot follow the bank's ID demand to go to a branch in person to unblock, due to Covid.