Santander down? Current status and problems in Guildford, Surrey, England

Problems in the last 24 hours in Guildford, England

The chart below shows the number of Santander reports we have received in the last 24 hours from users in Guildford, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Most Reported Problems

The following are the most recent problems reported by Santander users through our website.

• Mobile App (38%)
• Website (25%)
• Transactions (18%)
• Login (11%)
• Transfer (5%)
• Withdrawals (2%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Santander Issues Reports Near Guildford, England

Latest outage, problems and issue reports in Guildford and nearby locations:

• 
  Joey Maley (@joeymaley) reported 11 minutes ago from Wokingham, England

  @santanderuk I have just hung up after being on hold for the past 1 hour 23 minutes. You have the very worst history of phone times I have ever known. I wanted to sort my issue online but was unable to as your app is awful. You closed the local branch. You are beyond useless.

Santander Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Michael Smith (@eurograffiti) reported 2 minutes ago

  @santanderuk No one answering my calls today - your website doesn't work and phone rings and rings then hangs up - trying to pay you some money - do you want it or not?

• 
  Calum 🏴󠁧󠁢󠁳󠁣󠁴󠁿🇺🇦 (@calumjmack) reported 2 minutes ago

  @Flaneurble @Easy_As_He_They @santanderuk That was very well publicised at the time and McPartlin was remorseful, took time away from the public eye and took the time to fix it. Very little publicity on Boy George 🙄 just because you are a gay man does not give you a free pass. I say that as a gay man.

• 
  She Who Lives (@_justaish) reported 4 minutes ago

  @santanderuk is the banking app down? Need to book a flight & can't log in!!!

• 
  Zoe (@zoeclarksonx) reported 5 minutes ago

  @santanderuk think your app is down, can’t make any payments from it?

• 
  Seán O (@sen_j59) reported 9 minutes ago

  Am currently on the phone to @santanderuk and am already waiting more than 30 minutes to speak to an adviser. Does anyone use a bank or financial services company that provides a decent customer friendly service??? Asking for a friend!

• 
  Jack (@YSzipbanned) reported 16 minutes ago

  @sen_j59 @santanderuk best is @firstdirecthelp Never contacted on twitter but their phone line support is incredibly good.

• 
  Petri Dish (@Duke_of_Pork) reported 17 minutes ago

  @sen_j59 @santanderuk I find @santanderuk awful. I have a terrible on-going problem with them and cannot see a way our of it.

• 
  ga.brown2203@gmail.c (@g30rg3_br0wn) reported 19 minutes ago

  @santanderuk 3 Weeks since you closed one of my accounts in error causing £1000 to go missing. I was told it would be sorted by the 24th October and now told today that there can't be a timescale put on when I will get my money back despite the fact I have rent due out tomorrow!

• 
  Youngannie (@ayoung140_ann) reported 20 minutes ago

  @santanderuk any possible danger anyone will EVER respond? Disgusting customer support!

• 
  Scruffy Upholstery 💙 (@LouParkins73) reported 22 minutes ago

  @IrvineWelsh @santanderuk have great customer service.