Is Santander down in Guildford, Surrey, England?
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Santander UK plc is a British bank, wholly owned by the Spanish Santander Group. Santander offers current accounts, savings, investments, loans, credit cards and other financial products.
Full Outage Map
TransactionsProblems in the last 24 hours in Guildford, England
The chart below shows the number of Santander reports we have received in the last 24 hours from users in Guildford and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Santander. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Santander users through our website.
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Mobile App (59%)
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Website (13%)
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Transactions (11%)
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Login (11%)
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Withdrawals (3%)
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Transfer (2%)
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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Santander Issues Reports Near Guildford, England
Latest outage, problems and issue reports in Guildford and nearby locations:
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Diane Hellyer
(@Postgate) reported
from
Horsham, England
Dear @santanderuk, Closing at 12.30 on Friday is not customer service! Not opening until 10 am on Monday isn't enough. I was outside your door, just now, ready to pay a BIG bill. No, l don't bank online, l like to talk to people. But you don't want to chat! #notcustomerservice
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Joey Maley
(@joeymaley) reported
from
Wokingham, England
@santanderuk I have just hung up after being on hold for the past 1 hour 23 minutes. You have the very worst history of phone times I have ever known. I wanted to sort my issue online but was unable to as your app is awful. You closed the local branch. You are beyond useless.
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welshbird1971
(@welshbird1971) reported
from
Horsham, England
@santanderuk can't get through on phone, you're helping other people but not me! Why not have a system so we know where we are in the queue? At least we know someone might answer us. No joy on the online chat either. Awful customer service. Gave up.
Santander Issues Reports
Latest outage, problems and issue reports in social media:
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Joan Keevill
(@Designs_JoanK) reported
@santanderuk Just received a phishing email supposedly from you telling me my service was blocked and I'd need to pay a large fine to restart it unless I followed a link... very realistic but I wasn't taken in. #Santander #phishing
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Johannes Totz
(@johannes_totz) reported
@santanderuk your online banking website is forever a pain in my neck. An unmitigated disaster. Garbage dumpster fire. Endless amounts of javascript bloatware. Some dubious security BS. Actively fighting password manager. Poor browser compatibility.
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Lisa Cole
(@coleysports88) reported
@santanderuk your phone service is shocking 2 of your busy store are closed been waiting 25 minutes joke total joke
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Rohan
(@evansrohan) reported
@santanderuk is there an issue with your app? It keeps saying session timed out
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baroninlondon
(@baroninlondon) reported
@santanderuk your travel insurance customer service is absurd. I've tried calling for over an hour three times with no answer or call back working plus no email response. My advice is to never take insurance with them @MailOnline @TheSun
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Sir Barney the BT
(@bobayling) reported
@santanderuk I have been the victim of fraud by one of your account holders. I cant get to chat online because I am not an account holder. Help.please
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Susan Tait
(@SoozeyT) reported
@santanderuk why is your app not working? Thanks.
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Mal
(@RobertS42133896) reported
@santanderuk is there a problem from your end as I have not received my state pension payment that is usually paid in after midnight???
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Kevin - Economy Class & Beyond
(@EconomyBeyond) reported
Hi @santanderuk. Any chance you can fix your Credit Card repayment system please through Online banking if you don't have a Santander account, please? As much as I would love to root around and set up payments via other providers, settling it via a Debit card is a lot easier..
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Victoria
(@_vickitheviking) reported
Excellent customer service over at @santanderuk please thank Hajah Turk - for her time today and the service was professional!