Santander status: access issues and outage reports

Problems in the last 24 hours in Emsworth, England

The chart below shows the number of Santander reports we have received in the last 24 hours from users in Emsworth, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

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Santander Issues Reports Near Emsworth, England

Latest outage, problems and issue reports in Emsworth and nearby locations:

• 
  Neil Mead (@neilmead) reported 14 minutes ago from Fareham, England

  Been an @Barclays customer for over 30 years. Love the online banking (they one of the first) and app, but the chat and video call functions are hopeless. Only want to open an account for my daughter, but too difficult. Going to @santanderuk now instead.

• 
  Lauren (@pillsnthrills_) reported 49 minutes ago from Portsmouth, England

  It’s my understand that you can be in possession of a Help to Buy ISA AND a LISA, but can only use the government bonus from just the 1 account. Is this still correct? Friend was told by a staff member at @santanderuk branch that this is wrong ?? @MartinSLewis

Santander Issues Reports

Latest outage, problems and issue reports in social media:

• 
  AP (@andyparsons3) reported 6 minutes ago

  @santanderuk you said that yesterday and the day before. 3 days without access or an update is appalling way to treat your customers

• 
  Nicolas Tennant (@TennantNicolas) reported 8 minutes ago

  @santanderuk customer loyalty ? **** you ! sigh

• 
  AP (@andyparsons3) reported 9 minutes ago

  @santanderuk I have zero faith or trust that anyone will be in contact, I suspect I’ll be proven right - for 2 days you’ve blocked all my banking access so that you can do extra checks for a low value payment and not told be what’s going on - appalling service

• 
  ken little (@silverken67) reported 14 minutes ago

  @santanderuk complete waste of time. Went to a banking hub to submit form not available online. queue of 6,then couldn't photocopy anything so need to go to main branch. WTF!! Which is it? make it available online or keep your branches

• 
  Sandy (@deerheartsk) reported 18 minutes ago

  @santanderuk you really need to update your app to a speedy app. It’s too slow to load the login page, and then if we navigate to the stocks

• 
  Stuart Barker (@stubarkermfc) reported 18 minutes ago

  @santanderuk I don’t a complete switch to your bank. This was on the 3rd of July. Still I don’t have access to my account where my wages get paid to and my bills get paid. You have had all my ID. I can’t access anything. I have called numerous times. Avoid Santander people. Customer service skills are awful at best.

• 
  Nick (@petch_nic) reported 19 minutes ago

  @santanderuk Why is your chat service not transferring me to a human agent? What is the problem

• 
  TEH RED ZMAN (@REDZMANG) reported 25 minutes ago

  @santanderuk @chaosprimeZ Sounds like something you're doing on purpose the only one that can block the DMS from being sent is you.

• 
  clayton king (@king_clayton) reported 28 minutes ago

  @santanderuk Sandi is a brain dead pigshit - first impression what a **** bank I’m trying to switch to - how do I reverse it due to your incompetence

• 
  cassy x (@cassyx2184) reported 29 minutes ago

  Absolutely woeful customer service on the app. No response, no help. Nothing @santanderuk