Santander status: access issues and outage reports

Problems in the last 24 hours in Emsworth, England

The chart below shows the number of Santander reports we have received in the last 24 hours from users in Emsworth, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

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Santander Issues Reports Near Emsworth, England

Latest outage, problems and issue reports in Emsworth and nearby locations:

• 
  Neil Mead (@neilmead) reported 33 minutes ago from Fareham, England

  Been an @Barclays customer for over 30 years. Love the online banking (they one of the first) and app, but the chat and video call functions are hopeless. Only want to open an account for my daughter, but too difficult. Going to @santanderuk now instead.

• 
  Lauren (@pillsnthrills_) reported 56 minutes ago from Portsmouth, England

  It’s my understand that you can be in possession of a Help to Buy ISA AND a LISA, but can only use the government bonus from just the 1 account. Is this still correct? Friend was told by a staff member at @santanderuk branch that this is wrong ?? @MartinSLewis

Santander Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Sarah Ludford 🇬🇧 🇮🇪🇪🇺 🇺🇦 (@SarahLudford) reported 3 minutes ago

  I wonder if @santanderuk takeover of @TSB might improve latter’s customer service? Not holding my breath. Have spent half hour unsuccessfully trying to sort online bank transfer which is not going through; call centre v unhelpful. No wonder high blood pressure is so prevalent..

• 
  Luke Kerr-french (@Lukekf23) reported 3 minutes ago

  @santanderuk trying to call your credit card helpline but the call disconnects every single time, why is this? Terrible service!

• 
  audreygallagher (@audreygallagher) reported 12 minutes ago

  @santanderuk @TSB His card doesn't work as I stated he's waiting for a new card, his memory is poor & he entered the pin incorrectly locking him out. A branch is his only access to cash without a card.

• 
  Aidy (@Adey22) reported 13 minutes ago

  @santanderuk That wasn't the question. Can you answer the my original question. Were there problems yesterday afternoon making payments to Bet365 from Santander debit cards?

• 
  linda fraser (@lindafraser13) reported 13 minutes ago

  @santanderuk Very disappointed Santander don’t have a email to contact customer service. Had a problem resolved but only after hours on live chat with 5 different agents, being timed out & needed to login again. It’s not good enough .

• 
  PalmerDhiraj (@DhirajPalm9776) reported 16 minutes ago from Harrow, England

  @santanderuk But I am not online with bank account. Can't do online. Can u help in restoring the service pls?

• 
  jennifer jareau’s kid (@JEMlLY4EVER) reported 18 minutes ago

  Ugh why must the @santanderuk @santanderukhelp app be down and not working 😔

• 
  Terry casey (@TCA_Watches) reported 26 minutes ago

  @santanderuk @TSB This is ******* **** - I am on hold now for 16 mins + to speak to urgent fraud

• 
  Robin Lievesley (@RLievesley43207) reported 28 minutes ago

  Is anyone else having problems with banks these days my accounts are blocked more than they are open @Rupert Lowe # Halifax @HSBC @santanderuk

• 
  Nicole Barlow (@Nicole_Barlow1) reported 30 minutes ago

  @santanderuk @TSB You are a throughly incompetent and cheap institution. You outsource your customer service to some third world country, where none of the advisors can speak English. Then expect poor elderly people to go to the branch when you mess up. It's shocking and shameful.