Santander down? Current status and problems in Portsmouth, England

Problems in the last 24 hours in Portsmouth, England

The chart below shows the number of Santander reports we have received in the last 24 hours from users in Portsmouth, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Most Reported Problems

The following are the most recent problems reported by Santander users through our website.

• Mobile App (39%)
• Website (26%)
• Transactions (17%)
• Login (11%)
• Transfer (6%)
• Withdrawals (2%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Santander Issues Reports Near Portsmouth, England

Latest outage, problems and issue reports in Portsmouth and nearby locations:

• 
  Lauren (@pillsnthrills_) reported 18 minutes ago from Portsmouth, England

  It’s my understand that you can be in possession of a Help to Buy ISA AND a LISA, but can only use the government bonus from just the 1 account. Is this still correct? Friend was told by a staff member at @santanderuk branch that this is wrong ?? @MartinSLewis

• 
  Neil Mead (@neilmead) reported 25 minutes ago from Fareham, England

  Been an @Barclays customer for over 30 years. Love the online banking (they one of the first) and app, but the chat and video call functions are hopeless. Only want to open an account for my daughter, but too difficult. Going to @santanderuk now instead.

• 
  Sarah-Jane Finch (@formula1girl) reported 47 minutes ago from Eastleigh, England

  @santanderuk why is it SO hard to log into your budget planner??? I even reset my password and it still won’t let me in. It’s no good emailing telling me to fill it in if you can’t access it 😡

Santander Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Vonnie_K (@Bonbonsugarplum) reported 6 minutes ago

  @MartinSLewis @santanderuk every time I try and decrease my overdraft online it won’t work. This has been ongoing for some time so it forces me to have to call them which they know is an inconvenience. It’s like they don’t want to make it easy for the customer!

• 
  Derek O’Riordan (@CoachCurious) reported 7 minutes ago

  @santanderukhelp / @santanderuk are perhaps the most incompetent, incoherent, inconsistent and infuriating bank to deal with! The "Customer Service" department is need of a rebrand to "Customers Severed"

• 
  Rossy B❄️ (@RossyTweets) reported 12 minutes ago

  @santanderuk my mums card has been fraudulently used and payments are still being taken out! She has been on hold for 30 minutes to be told nobody is around to help on any automated message? More money is being taken and there’s nothing she can do about it? This is disgraceful!

• 
  Annabel Southern (@LilBel) reported 15 minutes ago

  @santanderuk I'm trying to open an account for my 15 Yr old but she doesn't have a driving license, council bill, credit card statement etc just a passport that expired 2 weeks ago. Help

• 
  Kay Carrick (@kay_carrick) reported 16 minutes ago

  @santanderuk can you please contact me regarding mail the REPEATEDLY comes to my address for the previous owner despite me being assured there is now a block on his Mail coming to this address!

• 
  Gary Winter (@HinckleyGaz) reported 17 minutes ago

  @santanderuk Didn’t believe all the hype around the lack of customer service from Santander. However based on recent events I can only assume I was wrong and everyone else was right. The credit card recent acquired will be settled ASAP and cancelled. Awful service.. #neveragain

• 
  Bradley Allen (@BradleyTAllen01) reported 19 minutes ago

  @santanderuk When will the option to pay your credit card online become available again? This has been down for quite some time now

• 
  Andy (@Andy40928831) reported 20 minutes ago

  @Barclays Not only have you changed techpack provider to a useless company you have increased access charges around %50 how us that right @NatWestGroup @santanderuk

• 
  Vipul Patel 💙 (@FGWay1) reported 21 minutes ago

  @santanderuk absolutely brilliant service from Gary Groom at the Stevenage Branch to sort out the mess created by your online team who managed to freeze my account

• 
  Steve Sayers 🏴󠁧󠁢󠁳󠁣󠁴󠁿in🇬🇧=👍🏼 #Scexit👎🏼 (@SteveSayersOne) reported 25 minutes ago

  @santanderuk mobile app not working - gets through security then crashes.