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Santander

Santander status: access issues and outage reports

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Full Outage Map
  • Santander generated 0 outage signals in the last 24 hours around Portsmouth, including 0 direct reports.

Santander UK plc is a British bank, wholly owned by the Spanish Santander Group. Santander offers current accounts, savings, investments, loans, credit cards and other financial products.

Problems in the last 24 hours in Portsmouth, England

The chart below shows the number of Santander reports we have received in the last 24 hours from users in Portsmouth, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

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Community Discussion

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Santander Issues Reports Near Portsmouth, England

Latest outage, problems and issue reports in Portsmouth and nearby locations:

  • pillsnthrills_
    Lauren (@pillsnthrills_) reported from Portsmouth, England

    It’s my understand that you can be in possession of a Help to Buy ISA AND a LISA, but can only use the government bonus from just the 1 account. Is this still correct? Friend was told by a staff member at @santanderuk branch that this is wrong ?? @MartinSLewis

  • neilmead
    Neil Mead (@neilmead) reported from Fareham, England

    Been an @Barclays customer for over 30 years. Love the online banking (they one of the first) and app, but the chat and video call functions are hopeless. Only want to open an account for my daughter, but too difficult. Going to @santanderuk now instead.

  • formula1girl
    Sarah-Jane Finch (@formula1girl) reported from Eastleigh, England

    @santanderuk why is it SO hard to log into your budget planner??? I even reset my password and it still won’t let me in. It’s no good emailing telling me to fill it in if you can’t access it 😡

Santander Issues Reports

Latest outage, problems and issue reports in social media:

  • DamienMcCrystal
    Damien McCrystal (@DamienMcCrystal) reported

    @santanderuk An unmoving queue at 3.15pm. No indication of service available. If you can’t serve after a certain time, make it clear, put up a sign. Deal with customers clearly and efficiently instead of wasting their time. Don’t treat people like **** because they’re poor and inarticulate.

  • MyBallsWazHot
    Daryl M (@MyBallsWazHot) reported

    @santanderuk any chance of someone from customer services picking the phone up??? Taking ages

  • Indie_Amylou
    Amy Schofield (@Indie_Amylou) reported

    @santanderuk having some issues opening an new customer account. Who do I contact?

  • andy_horner
    Ash 1974🔴🏐 (@andy_horner) reported

    @santanderukhelp @santanderuk @bancosantander This is the worst bank for customer service I have ever had the misfortune to deal with!!

  • UrmstonMeadows
    Urmston Meadows (@UrmstonMeadows) reported

    @santanderuk trying to report a card issue with you. Spent 30 minutes on the phone, now another 15 on your online system. Why don't you employ more people now you've shut all the branches down? #useless

  • isingh1969
    iqbal singh (@isingh1969) reported

    @santanderuk I am so disappointed with your service at Ilford branch. No one was available to help despite waiting 2 hours. The phone service is a joke, been waiting half an hour and have now given up. Hopefully you see this and respond. I'll look to take mine elsewhere.

  • 5arstudent
    jo (@5arstudent) reported

    @santanderuk I desperately need access to my current account and then to switch out of your bank as a matter of urgency. I don’t even understand how this is legal.

  • badger_uk
    Paul Fowler (@badger_uk) reported

    @santanderuk your customer care is shocking. I have been on your live chat since 3.20pm and no one has come back to me. No one at all

  • Mia10975
    mia - working in Mental health peer support. (@Mia10975) reported

    @santanderuk Has there been an issue with the banking app today? I have the page come up on my phone saying 'warning, transaction history may not be updated'

  • KATT_INTL
    KATT INTERNATIONAL (@KATT_INTL) reported

    @santanderuk @santanderukhelp Santander today restricted my account, they have bullied me , put huge stress and pressure on me, and they with no doubt have broken FCA rules , it's utterly disgusting that a bank can do this to someone who had been with the bank 15 years plus. @TheFCA