Santander status: access issues and outage reports

Problems in the last 24 hours in Portsmouth, England

The chart below shows the number of Santander reports we have received in the last 24 hours from users in Portsmouth, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

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Santander Issues Reports Near Portsmouth, England

Latest outage, problems and issue reports in Portsmouth and nearby locations:

• 
  Lauren (@pillsnthrills_) reported 23 minutes ago from Portsmouth, England

  It’s my understand that you can be in possession of a Help to Buy ISA AND a LISA, but can only use the government bonus from just the 1 account. Is this still correct? Friend was told by a staff member at @santanderuk branch that this is wrong ?? @MartinSLewis

• 
  Sarah-Jane Finch (@formula1girl) reported 25 minutes ago from Eastleigh, England

  @santanderuk why is it SO hard to log into your budget planner??? I even reset my password and it still won’t let me in. It’s no good emailing telling me to fill it in if you can’t access it 😡

• 
  Neil Mead (@neilmead) reported 39 minutes ago from Fareham, England

  Been an @Barclays customer for over 30 years. Love the online banking (they one of the first) and app, but the chat and video call functions are hopeless. Only want to open an account for my daughter, but too difficult. Going to @santanderuk now instead.

Santander Issues Reports

Latest outage, problems and issue reports in social media:

• 
  I'm deep,really deep (@Deepdiver47) reported 5 minutes ago

  @santanderukhelp @santanderuk Your customer service is awful. I,need to pay a bill urgently and your app is down. I,then go to the web page and I can't log in without the app. Your customer service number doesn't work on the weekend. Just bad service #service #CustomerService

• 
  ChepstowSpurs #ItWasAScam (@ChepstowSpurs) reported 5 minutes ago

  @santanderuk online digital assistant may be the worst one in existence. The fact that it just sends you to links on their website instead of actually passing you through to a human being is crap. Honestly THE WORST.

• 
  amu •⁷ (@chirons_prom) reported 7 minutes ago

  @santanderuk hello and I cannot access my online account at all

• 
  PLEXINSION (@PLEXINSION) reported 9 minutes ago

  @santanderuk I'd like to make a complaint but the chat service is not working. Is there a form I can fill in instead?

• 
  𝕊𝔸ℝℝ𝔸 (@Arras_dreams) reported 13 minutes ago

  @santanderuk your iPad app isn’t working again transfer money between accounts says it’s left and it’s not

• 
  LuisF (@investingonly21) reported 13 minutes ago

  @santanderuk my online access has been blocked. I am calling to unblock but busy line. How am i suppose to unblock? This is annoying. Blocked again within 1 month when transferring money

• 
  Robert James (@RobertJames17) reported 15 minutes ago

  Unable to log into my Santander app nor log in account abroad!! #bankservices #zerosantanderaccount @santanderuk

• 
  Ian McLoughlin ॐ 💙 (@IanMcL13) reported 16 minutes ago

  @santanderuk Perhaps if kids actually saw money? Y’know if parent weren’t working all hours AND having to go to food banks … that sort of thing? “Money habits develop by the age of 7” in which particular parallel but firmly middle-class universe?

• 
  PAM Ali (@NimPamer) reported 18 minutes ago

  @MrMisunderstood @MattDark @santanderuk its not just the entire month, Santander continue with the bullshit flag ******** nonsense, as if there are no other issues in the world!!

• 
  Jade🚀 (@jade484x) reported 21 minutes ago

  @santanderuk how you gonna "phase out" so many from accessing they're mobile banking because they don't have the latest phone/device? Absolute joke of a bank with constant problems. Am getting a new bank account 👋phones no even 5 years old