Santander

Is Santander down in Portsmouth, England?

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Santander UK plc is a British bank, wholly owned by the Spanish Santander Group. Santander offers current accounts, savings, investments, loans, credit cards and other financial products.

Problems in the last 24 hours in Portsmouth, England

The chart below shows the number of Santander reports we have received in the last 24 hours from users in Portsmouth and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Santander Outage Chart in Portsmouth, England 01/17/2026 15:50

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Most Reported Problems

The following are the most recent problems reported by Santander users through our website.

  1. Mobile App (57%)

    Mobile App (57%)

  2. Login (16%)

    Login (16%)

  3. Website (14%)

    Website (14%)

  4. Transactions (10%)

    Transactions (10%)

  5. Withdrawals (4%)

    Withdrawals (4%)

Community Discussion

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Santander Issues Reports Near Portsmouth, England

Latest outage, problems and issue reports in Portsmouth and nearby locations:

  • neilmead Neil Mead (@neilmead) reported from Fareham, England

    Been an @Barclays customer for over 30 years. Love the online banking (they one of the first) and app, but the chat and video call functions are hopeless. Only want to open an account for my daughter, but too difficult. Going to @santanderuk now instead.

  • formula1girl Sarah-Jane Finch (@formula1girl) reported from Eastleigh, England

    @santanderuk why is it SO hard to log into your budget planner??? I even reset my password and it still won’t let me in. It’s no good emailing telling me to fill it in if you can’t access it 😡

Santander Issues Reports

Latest outage, problems and issue reports in social media:

  • heheh16237593 heheh (@heheh16237593) reported

    @santanderuk not the best customer service.. literally was on hold for half an hour then it started ringing for another half an hour with no one answering? This was the only time I had to call today after attempting to call yesterday as well.

  • waderyaganado david verrecchia (@waderyaganado) reported

    @santanderuk Appalling customer service in the mortgage department

  • waderyaganado david verrecchia (@waderyaganado) reported

    @santanderuk Shame customer service comes behind profits

  • DragonSprite Sarah Plant (@DragonSprite) reported

    @santanderuk I'd closed an account with Santander probably around 7-8 years ago, would I be classed as a new customer if I switched? Nationwide didn't classify me as a "new customer" after moving away 5 years earlier 😕

  • drjonathan77 Jonathan R (@drjonathan77) reported

    @Luisa47132714 Just spent 58 minutes on the phone to @santanderuk trying to get something done! Menu, music for long long time, spoke to somebody, couldn't help, transferred to Fraud dept, long long wait with music, long conversation with endless "security" questions, finally got it done....

  • _mayy_h _mayy_h (@_mayy_h) reported

    @santanderuk not impressed with your CustomerService on complaints. Day one as a customer and I can’t even access my online account and all I get is a sorry we will post your details out. Don’t think I will be staying long if this is anything to go by.

  • jennzahling Jennzah 💀 Pre-order DIG TWO GRAVES 💀 (@jennzahling) reported

    wow, @santanderuk really has the worst customer service. locked down our account and told us we can't have it unlocked untill we visit a branch in the UK -- we live in the USA! why can't you help us over the phone - we were on hold for THREE HOURS?!

  • Cassand86969645 Cassandra (@Cassand86969645) reported

    @santanderuk Call you please so a better service at picking your calls . Been on hold for 1hr and it’s emergency. This is disgusting

  • KerryRichy Kerry Richardson (@KerryRichy) reported

    @santanderuk how bloody hard is it to get through to someone who can help. Also what is the point In the chat on the app when it just says “contact us” never known anything like it

  • Charminister GH (@Charminister) reported

    @santanderuk cannot log onto online banking using safari on Mac. Website constantly reloads with errors. this is the only way of reporting it (unless I spend 11 hours on the phone)