Santander status: access issues and outage reports

Problems in the last 24 hours in Portsmouth, England

The chart below shows the number of Santander reports we have received in the last 24 hours from users in Portsmouth, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

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Santander Issues Reports Near Portsmouth, England

Latest outage, problems and issue reports in Portsmouth and nearby locations:

• 
  Lauren (@pillsnthrills_) reported 3 minutes ago from Portsmouth, England

  It’s my understand that you can be in possession of a Help to Buy ISA AND a LISA, but can only use the government bonus from just the 1 account. Is this still correct? Friend was told by a staff member at @santanderuk branch that this is wrong ?? @MartinSLewis

• 
  Sarah-Jane Finch (@formula1girl) reported 45 minutes ago from Eastleigh, England

  @santanderuk why is it SO hard to log into your budget planner??? I even reset my password and it still won’t let me in. It’s no good emailing telling me to fill it in if you can’t access it 😡

• 
  Neil Mead (@neilmead) reported 46 minutes ago from Fareham, England

  Been an @Barclays customer for over 30 years. Love the online banking (they one of the first) and app, but the chat and video call functions are hopeless. Only want to open an account for my daughter, but too difficult. Going to @santanderuk now instead.

Santander Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Baljeet Mahey (@F123SHY) reported 1 minute ago

  @santanderuk I tried on this but same answer... sorry, can't help!!!!!

• 
  . (@Midnight_x83) reported 3 minutes ago

  @santanderuk The issue is that after four hours a customer service rep has yet to join the online chat.

• 
  StarmerOut (@ForeverScept) reported 3 minutes ago

  Just saying I hate will you record your voice or wait 35 minutes to get through to an Indian working from home @santanderuk please go to our app where we won’t reply for 24 hours is the epitome of everything I hate about modern Britain. @antanddec **** your *****.

• 
  Garry Peat (@RidgewayRam) reported 4 minutes ago

  @santanderuk what the hell is happening with Cahoot? Just opened an account and it has opened 19 accounts and still going? Had to spend 40 minutes on the phone to close the first 9 down but have now given up. Very stressful and concerned about a scam

• 
  Ian Melville (@irmelville) reported 5 minutes ago

  @santanderuk The shocking level of customer service you are showing today is perhaps the worst I've had to deal with in a long time...

• 
  Geronimog (@geronimo2497) reported 6 minutes ago

  @David90shaw This is already happening if you use mobile banking apps, with the threat of restricted access to said app if you don't comply and upload photo id, thus forcing you into branches that are closing on a daily basis @santanderuk the latest do this.

• 
  Tessa Bennett #bemoretoddy (@littlemore20) reported 7 minutes ago

  @HWarlow @santanderuk awful to hear

• 
  Sorare Rhino (@FifaThing) reported 8 minutes ago

  @santanderuk This bot reply to save face doesn't help anyone

• 
  Pughy (@Pughy29) reported 9 minutes ago

  @dazzgedd73 @santanderuk We've been with them since the Abbey National days too and unfortunately I have to agree with the poor service. Currently trying to move an ISA which should be easy. Customer service has been dreadful

• 
  Stumpysaurus🦖KPSS (@StumpyRabbitt) reported 11 minutes ago

  I'm being asked to provide ID via driving licence or passport and a face scan to GET INTO MY EXISTING BANK ACCOUNT. And I have three days to do it or my access to my own money could be restricted. Anyone else? Why? @santanderuk