Santander

Is Santander down in Portsmouth, England?

Some problems detected

Users are reporting problems related to: mobile app, website and login.

Santander UK plc is a British bank, wholly owned by the Spanish Santander Group. Santander offers current accounts, savings, investments, loans, credit cards and other financial products.

Problems in the last 24 hours in Portsmouth, England

The chart below shows the number of Santander reports we have received in the last 24 hours from users in Portsmouth and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Santander Outage Chart in Portsmouth, England 11/25/2025 16:20

November 25: Problems at Santander

Santander is having issues since 08:40 PM GMT. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Santander users through our website.

  1. Mobile App (56%)

    Mobile App (56%)

  2. Website (19%)

    Website (19%)

  3. Login (19%)

    Login (19%)

  4. Transactions (6%)

    Transactions (6%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Santander Issues Reports Near Portsmouth, England

Latest outage, problems and issue reports in Portsmouth and nearby locations:

  • neilmead Neil Mead (@neilmead) reported from Fareham, England

    Been an @Barclays customer for over 30 years. Love the online banking (they one of the first) and app, but the chat and video call functions are hopeless. Only want to open an account for my daughter, but too difficult. Going to @santanderuk now instead.

  • pillsnthrills_ Lauren (@pillsnthrills_) reported from Portsmouth, England

    It’s my understand that you can be in possession of a Help to Buy ISA AND a LISA, but can only use the government bonus from just the 1 account. Is this still correct? Friend was told by a staff member at @santanderuk branch that this is wrong ?? @MartinSLewis

  • formula1girl Sarah-Jane Finch (@formula1girl) reported from Eastleigh, England

    @santanderuk why is it SO hard to log into your budget planner??? I even reset my password and it still won’t let me in. It’s no good emailing telling me to fill it in if you can’t access it 😡

Santander Issues Reports

Latest outage, problems and issue reports in social media:

  • mdacollege MDA College (@mdacollege) reported

    1/2 - Appealing customer service from @santanderuk . They put a block and suspended our business account with no reason. Our business bank account has been suspended for over 10 days with no information provided or updates from Santander. @santanderukhelp @santanderukbiz

  • darrensmithmda Darren Smith (@darrensmithmda) reported

    @santanderuk Whats the point of a Twitter chat service when the response is “ we can’t assist as its not secure”?? Another example of the disgraceful service. @santanderukhelp @santanderukbiz

  • j_d_moran JD Moran (@j_d_moran) reported

    Gotta love calling @santanderuk and having to speak to an awful Tory boasting about the inept and ineffective handling of the cost of living crisis

  • Floydoggs Floydoggs (@Floydoggs) reported

    @red_end69 @santanderuk They send them to everyone on the chance that santander account holders will give them their login details. A Nigerian Prince (I pay for his kids to go to college) told me.

  • lambsear4 lambs_ear (@lambsear4) reported

    @santanderuk yay, now been waiting 45 mins for customer services line to answer🥳

  • darrensmithmda Darren Smith (@darrensmithmda) reported

    @santanderuk 0 response rate and 0 customer care. They dont care about Businesses.

  • JbJubarker bikeonabus (@JbJubarker) reported

    @santanderuk Almost 5 hours on the phone in the last week, and 1hr last night on hold. You restricted my account. If I’d been able to get through you’d have understood that you’ve made it literally impossible for me to upload the documents you’ve (overstepped and) asked for.

  • globelimper Better call Paul (@globelimper) reported

    @santanderuk customer service really is appalling. 15 minutes on hold populated by attempts to stop the call followed by having the phone out down on me. Start again.

  • IVFBabyOnBoard K 🐶🧒🏻👼🏻👧🏻👼🏻👼🏻👶🏻 (@IVFBabyOnBoard) reported

    Hi @santanderuk I’m trying to amend a standing order online, but can’t, getting an error saying payee name isn’t right, however I’m not even trying to change the payee name (nor is it even an option to). Any ideas? Can I amend this over the phone?

  • HiPPyKiTTy DeniseM (@HiPPyKiTTy) reported

    @santanderuk who do I complain to about the terrible, lazy inept service that I have had from you?