Is Santander down in Portsmouth, England?
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Santander UK plc is a British bank, wholly owned by the Spanish Santander Group. Santander offers current accounts, savings, investments, loans, credit cards and other financial products.
Full Outage Map
TransactionsProblems in the last 24 hours in Portsmouth, England
The chart below shows the number of Santander reports we have received in the last 24 hours from users in Portsmouth and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by Santander users through our website.
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Mobile App (53%)
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Website (18%)
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Login (18%)
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Transactions (6%)
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Withdrawals (6%)
Community Discussion
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Santander Issues Reports Near Portsmouth, England
Latest outage, problems and issue reports in Portsmouth and nearby locations:
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Neil Mead
(@neilmead) reported
from
Fareham, England
Been an @Barclays customer for over 30 years. Love the online banking (they one of the first) and app, but the chat and video call functions are hopeless. Only want to open an account for my daughter, but too difficult. Going to @santanderuk now instead.
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Sarah-Jane Finch
(@formula1girl) reported
from
Eastleigh, England
@santanderuk why is it SO hard to log into your budget planner??? I even reset my password and it still won’t let me in. It’s no good emailing telling me to fill it in if you can’t access it 😡
Santander Issues Reports
Latest outage, problems and issue reports in social media:
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Matt Corbould
(@MattCorbould) reported
@santanderuk @santanderukhelp in this digital age I can’t believe it’s taking over a week for you to supply a simple email or letter of proof of a buy to let mortgage for me. Over a week?? Come on. This is ridiculously poor customer service.
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Chris Jenkinson
(@UNISONRegSec) reported
@AskVirginMoney shocking service this morning. Impossible to speak to anyone about registering Power of Attorney. Web site search doesn’t even recognise term. Sharp contrast to @santanderuk who were accessible, helpful and made the process simple.
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Chris brooks
(@chrisby81) reported
@santanderuk my son has lost his card and we are unable to access his online account, I tried calling but you won't handle out of hours, please explain what we should do to block his card? I find this shocking that we have no means to do thuis with you
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Mark Burley
(@MarkBurleyUK) reported
@santanderuk Why is it impossible to speak to anyone there - appalling customer service been on hold for hours today
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Kerri Nicholls
(@Kerri_Nicholls_) reported
from
East-The-Water, England
@Rule_ette_Out @santanderuk Introduced a time delay so gambling transactions will still be blocked for 48 hours after the request to remove the block. The feature before was pointless!
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Laura Denning
(@laura_denning) reported
@santanderuk I'd like to talk about my overdraft. Can I DM you? I hate customer services....
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Toby
(@MicknJennynToby) reported
@santanderuk Just to advise you that someone is sending out scam emails purporting to be from yourselves and I am not even a customer.
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Tashmia Owen FRSA
(@dancinginshado) reported
@santanderuk being the bank that was of little support to the woman who had her money stolen via her phone whilst she was in the gym.
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Aron
(@exactlyaron) reported
@katebevan The bigger issue seems to be that with @santanderuk you just need a OTP to register a new device. The 'personal ID' required to generate the OTP is the card number - if that's been changed you can find it out using full name, D.O.B and post code all on a driving license.
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Nick Sturdy
(@theswirly) reported
@MorganBroadcast So glad to see you've been reimbursed, along with two rare things: admitting a mistake and apologising. Much work to do by @VirginActiveUK and @santanderuk to protect customers. Hopefully the noise keeps going and they and other companies start taking these issues more seriously.