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Santander

Santander status: access issues and outage reports

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Full Outage Map
  • Santander generated 0 outage signals in the last 24 hours around Portsmouth, including 0 direct reports.

Santander UK plc is a British bank, wholly owned by the Spanish Santander Group. Santander offers current accounts, savings, investments, loans, credit cards and other financial products.

Problems in the last 24 hours in Portsmouth, England

The chart below shows the number of Santander reports we have received in the last 24 hours from users in Portsmouth, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

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Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Santander Issues Reports Near Portsmouth, England

Latest outage, problems and issue reports in Portsmouth and nearby locations:

  • neilmead
    Neil Mead (@neilmead) reported from Fareham, England

    Been an @Barclays customer for over 30 years. Love the online banking (they one of the first) and app, but the chat and video call functions are hopeless. Only want to open an account for my daughter, but too difficult. Going to @santanderuk now instead.

  • pillsnthrills_
    Lauren (@pillsnthrills_) reported from Portsmouth, England

    It’s my understand that you can be in possession of a Help to Buy ISA AND a LISA, but can only use the government bonus from just the 1 account. Is this still correct? Friend was told by a staff member at @santanderuk branch that this is wrong ?? @MartinSLewis

  • formula1girl
    Sarah-Jane Finch (@formula1girl) reported from Eastleigh, England

    @santanderuk why is it SO hard to log into your budget planner??? I even reset my password and it still won’t let me in. It’s no good emailing telling me to fill it in if you can’t access it 😡

Santander Issues Reports

Latest outage, problems and issue reports in social media:

  • keebsonx
    Keebs 🏴󠁧󠁢󠁥󠁮󠁧󠁿🇬🇧 (@keebsonx) reported

    @santanderuk Let's be honest, my experience with Santander went exactly as expected. Your app is shocking. Your website is shocking. Your telephone service is shocking.

  • Bobbadbig
    BigBadBob (@Bobbadbig) reported

    @MsSC1986 @santanderuk Car *** was the same. Handed car back, started getting letters about arrears and dire consequences for credit rating. "Oh just ignore that, the system sends letter it's not supposed to. It's a known bug". Well ******* fix it then! Piss poor and a very poor advert for yourselves

  • iamedterry
    Edward Terry (@iamedterry) reported

    @santanderuk As a systems and process specialist I can see there’s a deeper issue that needs addressing. And removing telephone support was not a smart move either. Why are you making it so hard to get support? Do you want to lose customers? It wouldn’t surprise me if you are.

  • IVFBabyOnBoard
    K 🐶🧒🏻👼🏻👧🏻👼🏻👼🏻👶🏼 (@IVFBabyOnBoard) reported

    @santanderuk No, you can’t. It won’t let me amend the standing order and never has but no one ever gives a **** to sort it out.

  • UrmstonMeadows
    Urmston Meadows (@UrmstonMeadows) reported

    @santanderuk Now Sandi has completely gone offline with "technical issues". You could not make it up. 40 minutes on hold and now this.

  • fifi758
    fiona landmann (@fifi758) reported

    @santanderuk so almost week 3 of trying to get my issue resolved, phone calls, messaging, emails still nothing ! A complaint was raised by one of your colleagues last week and now I have a wall of silence? Somebody please respond ?

  • Ilikefilmme
    Ilikefilmme (@Ilikefilmme) reported

    @santanderuk Can you please furnish me with a direct number or email address 4 the vulnerable customer team please as 1 of your staff members insisted on asking my dying mother 2 tell her the last payments she made as a security check even though she was itold thats not possible

  • macleaver7
    Michael Cleaver (@macleaver7) reported

    @santanderuk has the worst customer service I’ve ever dealt with…..

  • andyparsons3
    AP (@andyparsons3) reported

    @santanderuk you said that yesterday and the day before. 3 days without access or an update is appalling way to treat your customers

  • andyparsons3
    AP (@andyparsons3) reported

    Terrible terrible service again today @santanderuk @santanderukhelp , lots of ‘I dont’ know, I can’t help you, its in a queue, blah blah blah, the worst service I’ve ever had from a bank in all my life. Consumer Duty clearly of no interest to you. Time to escalate now