Santander status: access issues and outage reports

Problems in the last 24 hours in Eastleigh, England

The chart below shows the number of Santander reports we have received in the last 24 hours from users in Eastleigh, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

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Santander Issues Reports Near Eastleigh, England

Latest outage, problems and issue reports in Eastleigh and nearby locations:

• 
  Sarah-Jane Finch (@formula1girl) reported 2 minutes ago from Eastleigh, England

  @santanderuk why is it SO hard to log into your budget planner??? I even reset my password and it still won’t let me in. It’s no good emailing telling me to fill it in if you can’t access it 😡

• 
  Lauren (@pillsnthrills_) reported 46 minutes ago from Portsmouth, England

  It’s my understand that you can be in possession of a Help to Buy ISA AND a LISA, but can only use the government bonus from just the 1 account. Is this still correct? Friend was told by a staff member at @santanderuk branch that this is wrong ?? @MartinSLewis

• 
  Neil Mead (@neilmead) reported 47 minutes ago from Fareham, England

  Been an @Barclays customer for over 30 years. Love the online banking (they one of the first) and app, but the chat and video call functions are hopeless. Only want to open an account for my daughter, but too difficult. Going to @santanderuk now instead.

Santander Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Baljeet Mahey (@F123SHY) reported 43 seconds ago

  @santanderuk I tried on this but same answer... sorry, can't help!!!!!

• 
  AnnRaj (@anandhichetlur) reported 4 minutes ago

  @santanderuk not able to access the account online. can you help pl

• 
  Peter Oakley (@agentoakley) reported 5 minutes ago

  @santanderuk Can I get confirmation that there was an error with the account being opened and the date it was resolved please? Then use that date as account opening.

• 
  On The Write (@On_The_Write) reported 6 minutes ago

  @DrChrisParry @santanderuk Their customer service is woeful, always has been

• 
  LouL (@LouiseLight1) reported 8 minutes ago

  @santanderuk @1d1Ps Mines saying server can’t be found??

• 
  Mattster (@MattsterT3) reported 8 minutes ago

  @santanderuk your phone queuing system is customer-hostile. Telling a caller that the queue is “More than 5 mins” when in fact it’s >45mins isn’t very helpful. Making customers wait 45mins and then simply dropping their call? Hostile. * repeatably - yes I checked!

• 
  Msy (@MsyMiss754) reported 11 minutes ago

  @santanderuk The message was sent sometime before 9am this morning - still nothing. Why get in touch with a customer if they haven’t reviewed the complaint already??

• 
  donna rawlinson (@jamieshawn1623) reported 13 minutes ago

  @SteveR69420419 @santanderuk mines not working eithier

• 
  Andrew Bates (@AndrewBate13285) reported 16 minutes ago

  Still waiting for @santanderuk to help me with a couple of simple questions I sent them 5days ago. Live chat asks you to leave your questions but never reply Wasted many lunch breaks on hold. They still view me as a nuisance for having the audacity not to know everything

• 
  Admiral Insurance? Pirates More Like (@zacbusner) reported 21 minutes ago

  @santanderuk You absolute cowards. Your complaints person just called me and then hung up - on a bank holiday - except I can't call you back - because it's a bank holiday! Disgusting customer service!