Santander status: access issues and outage reports
Some problems detected
Users are reporting problems related to: transactions, login and mobile app.
Full Outage Map
- Santander generated 0 outage signals in the last 24 hours around Fareham, including 0 direct reports.
Santander UK plc is a British bank, wholly owned by the Spanish Santander Group. Santander offers current accounts, savings, investments, loans, credit cards and other financial products.
Problems in the last 24 hours in Fareham, England
The chart below shows the number of Santander reports we have received in the last 24 hours from users in Fareham, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
June 12: Problems at Santander
Santander is having issues since 06:40 PM GMT. Are you also affected? Leave a message in the comments section!
Community Discussion
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Santander Issues Reports Near Fareham, England
Latest outage, problems and issue reports in Fareham and nearby locations:
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Sarah-Jane Finch (@formula1girl) reported from Eastleigh, England@santanderuk why is it SO hard to log into your budget planner??? I even reset my password and it still won’t let me in. It’s no good emailing telling me to fill it in if you can’t access it 😡
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Neil Mead (@neilmead) reported from Fareham, EnglandBeen an @Barclays customer for over 30 years. Love the online banking (they one of the first) and app, but the chat and video call functions are hopeless. Only want to open an account for my daughter, but too difficult. Going to @santanderuk now instead.
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Lauren (@pillsnthrills_) reported from Portsmouth, EnglandIt’s my understand that you can be in possession of a Help to Buy ISA AND a LISA, but can only use the government bonus from just the 1 account. Is this still correct? Friend was told by a staff member at @santanderuk branch that this is wrong ?? @MartinSLewis
Santander Issues Reports
Latest outage, problems and issue reports in social media:
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Andrew Bates (@AndrewBate13285) reportedStill waiting for @santanderuk to help me with a couple of simple questions I sent them 5days ago. Live chat asks you to leave your questions but never reply Wasted many lunch breaks on hold. They still view me as a nuisance for having the audacity not to know everything
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Steven_Wickham (@StevenWickham00) reported@santanderuk Why is the online login down??
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HonestHornet (@hornet_honest) reported@santanderuk Thanks for the apologies, it would be better if management knew we were thinking of leaving because we won't wait 20 mins every time we need to speak to someone with a problem that can't be resolved with a pointless chat bot or automated system.
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Jools Parker (@joolsparker) reportedAppalling service at @santanderuk in #Oxford Ridiculous and unclear ‘queuing’ system for the counters. Left waiting despite there being no other customers.
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cookaburra (@weyheylad) reported@santanderuk I'm sorry I've tried to do that but I keep being told it's not santanders problem . But for me it is Santander . I opened the account to get an additional payment and I haven't got it because the download didn't work .someone must be able to help
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Tyler (@Empty_With_You) reportedThe ******* crooks @santanderuk have put a block on my bank account without ANY warning because I didn’t change my contact details due to them already being correct. Absolute ******* scumbags.
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Sorare Rhino (@FifaThing) reported@santanderuk This bot reply to save face doesn't help anyone
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Mattster (@MattsterT3) reported@santanderuk your phone queuing system is customer-hostile. Telling a caller that the queue is “More than 5 mins” when in fact it’s >45mins isn’t very helpful. Making customers wait 45mins and then simply dropping their call? Hostile. * repeatably - yes I checked!
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Oasis (@Oasisrvti) reported@santanderuk bank with them if you want your health to suffer. People have missed treatments can’t get medication, cause this company can’t do their job. SHUT THEM DOWN.
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Evee Carr (@EveeCarr) reported@santanderuk Bloody awful in branch service. One teller on. One transaction has taken 20 mins... Queue of 8... Pathetic.