Santander status: access issues and outage reports

Problems in the last 24 hours in Fareham, England

The chart below shows the number of Santander reports we have received in the last 24 hours from users in Fareham, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

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Santander Issues Reports Near Fareham, England

Latest outage, problems and issue reports in Fareham and nearby locations:

• 
  Sarah-Jane Finch (@formula1girl) reported 3 minutes ago from Eastleigh, England

  @santanderuk why is it SO hard to log into your budget planner??? I even reset my password and it still won’t let me in. It’s no good emailing telling me to fill it in if you can’t access it 😡

• 
  Lauren (@pillsnthrills_) reported 29 minutes ago from Portsmouth, England

  It’s my understand that you can be in possession of a Help to Buy ISA AND a LISA, but can only use the government bonus from just the 1 account. Is this still correct? Friend was told by a staff member at @santanderuk branch that this is wrong ?? @MartinSLewis

• 
  Neil Mead (@neilmead) reported 49 minutes ago from Fareham, England

  Been an @Barclays customer for over 30 years. Love the online banking (they one of the first) and app, but the chat and video call functions are hopeless. Only want to open an account for my daughter, but too difficult. Going to @santanderuk now instead.

Santander Issues Reports

Latest outage, problems and issue reports in social media:

• 
  . (@Midnight_x83) reported 6 minutes ago

  @santanderuk It's been four hours since your chat not said they were passing me to a customer service rep to join the chat....still nothing

• 
  Daryl M (@MyBallsWazHot) reported 7 minutes ago

  @santanderuk any chance of someone from customer services picking the phone up??? Taking ages

• 
  Bonnie🫡and Clyde 🏴󠁧󠁢󠁥󠁮󠁧󠁿 (@ElznGaz) reported 9 minutes ago

  @santanderuk have you a problem updating balances after transfers ?

• 
  jo (@5arstudent) reported 9 minutes ago

  @santanderuk Zero. That’s the concerning thing. I have repeatedly asked your customer service team who have no even referred me on to the relevant department - one lady just said the department is called “the back office” I have 2 children under 8

• 
  Edward Terry (@iamedterry) reported 13 minutes ago

  @santanderuk I think you should review that. When they take 8+ hours to respond, then tell you they’re multitasking so might not respond immediately, but expect you to drop everything in your life to respond is a bit unreasonable. My experience = chat support is a waste of time.

• 
  𝐮𝐧𝕩𝐪. (@uniiqverse) reported 13 minutes ago

  @santanderuk Issue is why are you not giving away money like your mate @AskNationwide

• 
  shaun Murray (@shaunpmurray49) reported 14 minutes ago

  @hnjsamuels @santanderuk Banks are a pile of **** never open when normal people work

• 
  Sandi (@Limaratoo) reported 17 minutes ago

  @santanderuk any chance of someone helping me with a query as your chat is returning this message: ‘Oops, I’m experiencing some issues. We are trying to resolve it, please try again later’

• 
  Sarah Louise Macrae (@goode86) reported 18 minutes ago

  @santanderuk I will hopefully not be going back for a long time - reason why bank stores are on the decline when you don’t receive any customer service in store people won’t use them

• 
  Mr Eko (@MrEko_Lost) reported 20 minutes ago

  @hnjsamuels @santanderuk @santanderuk rubbish service