Santander

Is Santander down in Southampton, England?

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Santander UK plc is a British bank, wholly owned by the Spanish Santander Group. Santander offers current accounts, savings, investments, loans, credit cards and other financial products.

Problems in the last 24 hours in Southampton, England

The chart below shows the number of Santander reports we have received in the last 24 hours from users in Southampton and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Santander Outage Chart in Southampton, England 01/21/2026 14:15

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Most Reported Problems

The following are the most recent problems reported by Santander users through our website.

  1. Mobile App (57%)

    Mobile App (57%)

  2. Login (16%)

    Login (16%)

  3. Website (14%)

    Website (14%)

  4. Transactions (10%)

    Transactions (10%)

  5. Withdrawals (4%)

    Withdrawals (4%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Santander Issues Reports Near Southampton, England

Latest outage, problems and issue reports in Southampton and nearby locations:

  • formula1girl Sarah-Jane Finch (@formula1girl) reported from Eastleigh, England

    @santanderuk why is it SO hard to log into your budget planner??? I even reset my password and it still won’t let me in. It’s no good emailing telling me to fill it in if you can’t access it 😡

  • neilmead Neil Mead (@neilmead) reported from Fareham, England

    Been an @Barclays customer for over 30 years. Love the online banking (they one of the first) and app, but the chat and video call functions are hopeless. Only want to open an account for my daughter, but too difficult. Going to @santanderuk now instead.

Santander Issues Reports

Latest outage, problems and issue reports in social media:

  • Iam____Abdul Abdulnasir Ibrahim (@Iam____Abdul) reported

    @DotLepkowska @santanderuk Message @Centhanticol now to fix your account immediately

  • TejSamra Tej Samra (@TejSamra) reported

    I had an issue which needed resolving asap - I was told premier banking via @santanderuk gives you priority service on the phone however 30 mins later I’m still on the phone and had to cut the phone because I cannot wait any longer. Awesome service 👍

  • E77Sonia SoniaE77 (@E77Sonia) reported

    When you try to change your phone number on @santanderuk online banking and it sends a message to your old number for security. Website designers/security people obviously didn’t think that through.

  • _joshnosh_ josh sams (@_joshnosh_) reported

    It amazes me that traditional banks are still around. My new @santanderuk card. The letter says use vertual assistant to activate. It tells me to log in. 15 mins on the phone, lady tells me I can't log in because I dont have account details. #incompetent

  • OscarQuirozLdn Oscar Quiroz (@OscarQuirozLdn) reported

    @santanderuk your customer service is shocking. On hold for 40 minutes (so far) when there’s suspicious activity on my account and still no resolution #badcustomerservice hell yeah I’m channeling my inner #karen

  • LiamAStewart Liam Stewart (@LiamAStewart) reported from Edinburgh, Scotland

    Excuse me @santanderuk would you like to explain why your colleague on customer support hung up on me whilst I attempted to verify a recent payment to re access my account that you wrongfully suspended last night?

  • arcashmore Andrew Cashmore (@arcashmore) reported

    Appalling service from @santanderuk trying to help our two Ukr refugees open bank accounts. @krishk Even thinking of cancelling own personal account….

  • Martin_P_Deutz Martin Peter Deutz (@Martin_P_Deutz) reported

    @santanderuk My 89 year old father is having a problem with an account that he keeps with you. He has called numerous times but each time he's been disconnected - after a very long wait to speak to someone. So he's given up and is extremely anxious. What to do?

  • cashmosa_65 Sarah Cashmore ✝️.〓〓💙🇺🇦🌻 (@cashmosa_65) reported

    I’ve phoned my local Santander branch 14 times since 9.15am this morning and keep getting the message “sorry this line is busy” Our 2 refugees completed bank acc apps 2 wks ago & have heard nothing. We were told it would take 3-5 working days to process!! C’mon @santanderuk!!!

  • TheWatersOfLove 🌈🦋Chrissy Lake💋🌹 (@TheWatersOfLove) reported

    Oh @santanderuk why am I having problems with online card authorisations and why did I have to reset my mobile banking credentials? Why did it have to be the night I go back to work?