Santander

Is Santander down in Southampton, England?

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Santander UK plc is a British bank, wholly owned by the Spanish Santander Group. Santander offers current accounts, savings, investments, loans, credit cards and other financial products.

Problems in the last 24 hours in Southampton, England

The chart below shows the number of Santander reports we have received in the last 24 hours from users in Southampton and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Santander Outage Chart in Southampton, England 12/11/2025 03:10

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Most Reported Problems

The following are the most recent problems reported by Santander users through our website.

  1. Mobile App (43%)

    Mobile App (43%)

  2. Login (24%)

    Login (24%)

  3. Transactions (14%)

    Transactions (14%)

  4. Website (14%)

    Website (14%)

  5. Withdrawals (5%)

    Withdrawals (5%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Santander Issues Reports Near Southampton, England

Latest outage, problems and issue reports in Southampton and nearby locations:

  • neilmead Neil Mead (@neilmead) reported from Fareham, England

    Been an @Barclays customer for over 30 years. Love the online banking (they one of the first) and app, but the chat and video call functions are hopeless. Only want to open an account for my daughter, but too difficult. Going to @santanderuk now instead.

  • formula1girl Sarah-Jane Finch (@formula1girl) reported from Eastleigh, England

    @santanderuk why is it SO hard to log into your budget planner??? I even reset my password and it still won’t let me in. It’s no good emailing telling me to fill it in if you can’t access it 😡

Santander Issues Reports

Latest outage, problems and issue reports in social media:

  • markarenton Mark Renton (@markarenton) reported

    @santanderuk - what’s the problem in your call centres? Have now been waiting to get through to an agent for over an hour!

  • Ijblade ⚔️⚔️⚔️⚔️ (@Ijblade) reported

    @santanderuk 45mins on hold to speak with a advisor. Still no answer shocking customer service

  • alan_gibbons Alan Gibbons 🇺🇦 (@alan_gibbons) reported

    @marshalla99 @VirginMoney Since Virgin took over, the service and app has gone ridiculously poor. Need to change banks. My @santanderuk is perfect in comparison!

  • OnTheFenceDev On The Fence Dev (@OnTheFenceDev) reported

    Just realised that the @ProtonVPN Android app has split tunnelling 😯. I use this on my PC to get Teams and Remote Desktop working in a stable manner. On my phone I can now use the @santanderuk app without having to drop my shields. 👍

  • Amie25813 Amie (@Amie25813) reported

    @santanderuk why is it so difficult to speak to a customer service advisor via live chat I have a hearing disability and struggle to use the phone

  • MarkBux61364115 Mark Buxton (@MarkBux61364115) reported

    @santanderuk You have deactivated my credit card (brand new not used yet) locked m out of my account, by doing so stranded me abroad and the only thing you can do is send stuff out in the post to a country I'm not in WTF!!!!!

  • AnnaPounds Anna Pounds (@AnnaPounds) reported

    @santanderuk I need a sort-code for my new mortgage but can't get through on your phone lines. Can you help?

  • hill7kevin Kev Hill (@hill7kevin) reported

    @santanderuk been trying to speak to your mortgage department for 2 days!! Been on hold listening to that awful music, apologising for keeping me waiting and promising me you will put me through!!@santanderuk #shocking call centre

  • ubuluc C (@ubuluc) reported

    had to give up after a 45 minute wait on hold this morning to speak to the fraud team....great customer service @santanderuk..... ⌚

  • abi__faulkner abi f (@abi__faulkner) reported

    Santander have the shittest customer service you could ever imagine 🤬 @santanderukhelp @santanderuk