Santander

Is Santander down in Southampton, England?

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Santander UK plc is a British bank, wholly owned by the Spanish Santander Group. Santander offers current accounts, savings, investments, loans, credit cards and other financial products.

Problems in the last 24 hours in Southampton, England

The chart below shows the number of Santander reports we have received in the last 24 hours from users in Southampton and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Santander Outage Chart in Southampton, England 03/01/2026 19:05

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Most Reported Problems

The following are the most recent problems reported by Santander users through our website.

  1. Mobile App (58%)

    Mobile App (58%)

  2. Website (13%)

    Website (13%)

  3. Transactions (12%)

    Transactions (12%)

  4. Login (12%)

    Login (12%)

  5. Withdrawals (3%)

    Withdrawals (3%)

  6. Transfer (2%)

    Transfer (2%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Santander Issues Reports Near Southampton, England

Latest outage, problems and issue reports in Southampton and nearby locations:

  • neilmead Neil Mead (@neilmead) reported from Fareham, England

    Been an @Barclays customer for over 30 years. Love the online banking (they one of the first) and app, but the chat and video call functions are hopeless. Only want to open an account for my daughter, but too difficult. Going to @santanderuk now instead.

  • formula1girl Sarah-Jane Finch (@formula1girl) reported from Eastleigh, England

    @santanderuk why is it SO hard to log into your budget planner??? I even reset my password and it still won’t let me in. It’s no good emailing telling me to fill it in if you can’t access it 😡

Santander Issues Reports

Latest outage, problems and issue reports in social media:

  • Misskatie_says Katie 🌻 (@Misskatie_says) reported

    @MorganBroadcast @santanderuk @VirginActiveUK I'm so sorry this happened to you. It's awful. I really hope you manage to get it sorted x

  • The_Final_Draft Cole (@The_Final_Draft) reported

    @MorganBroadcast I hope it gets sorted today. Thank you for highlighting this issue, I had no idea that the app revealed pin numbers. I would love @santanderuk to explain why it's so easily available when we have been told for years that nobody can access it, not even staff.

  • LagathaLothbrok Lagatha Lothbrok (@LagathaLothbrok) reported

    @MorganBroadcast @santanderuk @VirginActiveUK Charlotte I am so sorry to hear what has happened to you. This is truly awful and such appalling service from Santander and Virgin Active. Both organisations need to do the right thing and provide the customer service you desperately need to resolve this horrid situation.

  • Victori44392430 Victoria Berry (@Victori44392430) reported

    @MorganBroadcast @NeilMackay78 @santanderuk As far as your case goes chatlotte - Look at all your insurances to see if they can support your case.There must be some way of interlinking all the cases.Keep on at and reminding local fraud squad to see if any update.Hopefully someone is n Twitter will see your post. Good luck

  • booksbrownies_ Aisha 🌻 Books.Brownies.Etc (@booksbrownies_) reported

    @MorganBroadcast @bibliobushra How are the fraud team at @santanderuk so clueless that they weren’t aware you can view your pin in your mobile banking app? So sorry this happened to you Charlotte, hope you can get some help to - at the very least - get your money back.

  • Scotontherock5 Abi 🏴󠁧󠁢󠁳󠁣󠁴󠁿 (@Scotontherock5) reported

    @ScienceNelson Absolutely awful this has happened and @santanderuk needs to do more! As for @VirginActiveUK it wouldn’t surprise me that police will investigate why security wasn’t working that day. I’ll make sure to never be involved with both these companies. Bad service.

  • nelltent Jude Butler (@nelltent) reported

    @whyteuk @VirginActiveUK @santanderuk Just been reading the thread. Shocking read and customer neglect on every level. Virgin security has let her down and then Santanderuk has been irresponsible, negligent and totally disinterested to help this lady. Her life is now just about recovering her lost money! Appalling

  • MalikhaMcDonald Malikha McDonald (@MalikhaMcDonald) reported

    @santanderuk the worst customer service, over 4 days of trying to speak to someone. Wow! Is there a customer service number that works? #help

  • gilld008 Gill (@gilld008) reported

    @MorganBroadcast Sorry this has happened. Check insurance for items away from home. Can police assist gym investigation, CCTV, who has access to customer records. So many people mentioned the banking app pin @santanderuk how can you assure customers?

  • Lousincs85 Louise Hurst (@Lousincs85) reported

    @MorganBroadcast @NeilMackay78 @santanderuk I’m so sorry to read this. Santander have been horrific dealing with my mum after she was scammed out of £15,000. Long story but she is now going through citizens advice bureau-if you have no luck, it might be worth talking to them-super helpful, free service. Good luck 🤞🏼