Santander status: access issues and outage reports

Problems in the last 24 hours in Southampton, England

The chart below shows the number of Santander reports we have received in the last 24 hours from users in Southampton, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

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Santander Issues Reports Near Southampton, England

Latest outage, problems and issue reports in Southampton and nearby locations:

• 
  Sarah-Jane Finch (@formula1girl) reported 32 minutes ago from Eastleigh, England

  @santanderuk why is it SO hard to log into your budget planner??? I even reset my password and it still won’t let me in. It’s no good emailing telling me to fill it in if you can’t access it 😡

• 
  Neil Mead (@neilmead) reported 33 minutes ago from Fareham, England

  Been an @Barclays customer for over 30 years. Love the online banking (they one of the first) and app, but the chat and video call functions are hopeless. Only want to open an account for my daughter, but too difficult. Going to @santanderuk now instead.

Santander Issues Reports

Latest outage, problems and issue reports in social media:

• 
  ***✊🏻🏴󠁧󠁢󠁥󠁮󠁧󠁿🇬🇧🇺🇸🇮🇪🇦🇺✊🏻 (@GitNo1Baby64) reported 7 minutes ago

  @santanderuk @TSB HOW ******** AM I SUPPOSED TO DEPOSIT A CHEQUE WITH MY PHONE WHEN YOUR ****** APP DOESNT ******* WORK!!!!!!

• 
  Oasis (@Oasisrvti) reported 7 minutes ago

  @santanderuk bank with them if you want your health to suffer. People have missed treatments can’t get medication, cause this company can’t do their job. SHUT THEM DOWN.

• 
  Oasis (@Oasisrvti) reported 9 minutes ago

  Customer service of @santanderuk is giving little Britain

• 
  Precyshun (@precyshun) reported 10 minutes ago

  @santanderuk Still waiting for an update from ‘Mark’ wondering if he is imaginary at this point. Numerous emails trying to ensure payment was not taken and it now has been! Frustrated is not even the word now - SORT YOUR **** OUT SANTANDER

• 
  steven jackson (@Archtech_design) reported 12 minutes ago

  @santanderuk my partner has asked that I reach out as she doesn’t have X She reported her card having suspicious activity & blocked! Her closest branch is 10miles away! She has been waiting for her card for 10 “working days” two wks in the real world! No card, no local bank?

• 
  Cllr Param Nandha (@NandhaParam) reported 14 minutes ago

  Santander mobile apps are down. Reliability of the mobile apps !!!!. @santanderuk

• 
  Fiona Sands (@sands_fiona) reported 15 minutes ago

  @santanderuk @TSB First experience of using the new payment screens in the Santander Connect account to import a file with multiple payments. You have taken something that was world class and replaced it with something terrible whilst attempting to tell your customers that this is an improvement.

• 
  Southwalegande (@HarshMandviwala) reported 19 minutes ago

  @santanderukhelp @santanderuk the worst banking service ever My card is damaged and ordered a new one, it’s been more then 24 hours and still I cannot access a new card for online transaction. Moreover, no proper response on the help centre as well.

• 
  Mark Clay (@MarkClay01_) reported 19 minutes ago

  @Eamon_ @santanderuk @santanderukhelp Good luck happened to me santander no help at all , even went in branch had bailiffs sending letters account opened in London, im Leeds wouldn't listen good luck to u , affected credit rating was a nightmare

• 
  JayO (@jboixo4) reported 20 minutes ago

  @santanderuk now says they can’t refund me until the fraud is “confirmed” — which violates PSR refund rules. I’ve submitted info, I’m vulnerable, and this is day 4. @psrpayments @financialombuds I need help. #fraudrefund #psr #Santander