Is Santander down in Southampton, England?
Some problems detected
Users are reporting problems related to: mobile app, website and transactions.
The latest reports from users having issues in Southampton come from postal codes SO40.
Santander UK plc is a British bank, wholly owned by the Spanish Santander Group. Santander offers current accounts, savings, investments, loans, credit cards and other financial products.
Full Outage Map
TransactionsProblems in the last 24 hours in Southampton, England
The chart below shows the number of Santander reports we have received in the last 24 hours from users in Southampton and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
March 27: Problems at Santander
Santander is having issues since 12:40 PM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Santander users through our website.
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Mobile App (40%)
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Website (26%)
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Transactions (16%)
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Login (11%)
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Transfer (5%)
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Withdrawals (2%)
Live Outage Map Near Southampton, England
The most recent Santander outage reports came from the following cities: Southampton.
| City | Problem Type | Report Time |
|---|---|---|
 Southampton |
Login | |
| Southampton |
Login | |
| Eastleigh |
Mobile App | |
| Southampton |
Withdrawals | |
| Southampton |
Mobile App | |
| Eastleigh |
Login |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Santander Issues Reports Near Southampton, England
Latest outage, problems and issue reports in Southampton and nearby locations:
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Sarah-Jane Finch
(@formula1girl) reported
from
Eastleigh, England
@santanderuk why is it SO hard to log into your budget planner??? I even reset my password and it still won’t let me in. It’s no good emailing telling me to fill it in if you can’t access it 😡
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Neil Mead
(@neilmead) reported
from
Fareham, England
Been an @Barclays customer for over 30 years. Love the online banking (they one of the first) and app, but the chat and video call functions are hopeless. Only want to open an account for my daughter, but too difficult. Going to @santanderuk now instead.
Santander Issues Reports
Latest outage, problems and issue reports in social media:
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Rochelle K
(@KeysieNFT) reported
@santanderuk Can you at least call before you block someone’s card, you’ve left me stranded up London, now going to be charged full travel as I couldn’t tap out and now I can’t even get myself dinner as you close at 8PM CHEERS!!
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Shadow Empress
(@Shadow__Empress) reported
@santanderuk can you PLEASE redesign your UI for your online banking. Its irritating . I'm tired of pressing buttons that all look the same and end up pressing the wrong digits. And repeatedly getting locked out of my account. No problem with my Natwest/starling. Just yours. 😫
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Julie Shackman
(@G13Julie) reported
@pacarnahan Oh @santanderuk have been a complete nightmare - have not been able to do on-line banking for two weeks! I have had enough! Terrible customer service!
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tonie Parsons
(@TonieP) reported
@santanderuk disgusted you can accept my savings & now blocked my access, no communication or will you tell me where my money is
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sharon amanda
(@sharon_amanda4) reported
@santanderuk #Santander are so #rude. Reluctantly talked me through changing my accounts online, then hung up on me before I finished saying, sorry for being a pain. So hard to get anyone to help you ☹
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@wednov
(@wednov1) reported
@santanderukhelp No thanks, stayed on for one hour 18 mins with no answer. following an earlier wait in a previous call of 56 mins. Terrible customer service. #santanderuk #customerexperience
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Colin Jackson
(@wacko_50) reported
I’ve spent over 2 HOURS on hold waiting to speak to @santanderukhelp @santanderuk - have been cut off twice before even speaking to someone. They think there’s fraudulent activity. There’s not. Absolutely appalling customer service. Accounts will be closed ASAP.
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Dave
(@dave28263) reported
@santanderukhelp @santanderuk or cut off 4 times trying to call them and then when I get through I get put on hold for 40mins on top of that the lady was giving me attitude I felt abit like I was being told off then I ring back to get cut off again amazing service
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Ritchie
(@badlxnd) reported
@santanderuk your live chat bot is absolutely terrible
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Dave
(@dave28263) reported
@financialombuds I need some help please these people have really gave me a bad experience and on top they have carried on to cut me off and not help me @santanderuk