Santander

Is Santander down in Southampton, England?

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Santander UK plc is a British bank, wholly owned by the Spanish Santander Group. Santander offers current accounts, savings, investments, loans, credit cards and other financial products.

Problems in the last 24 hours in Southampton, England

The chart below shows the number of Santander reports we have received in the last 24 hours from users in Southampton and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Santander Outage Chart in Southampton, England 12/20/2025 15:45

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Most Reported Problems

The following are the most recent problems reported by Santander users through our website.

  1. Mobile App (56%)

    Mobile App (56%)

  2. Login (20%)

    Login (20%)

  3. Website (14%)

    Website (14%)

  4. Transactions (6%)

    Transactions (6%)

  5. Withdrawals (4%)

    Withdrawals (4%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Santander Issues Reports Near Southampton, England

Latest outage, problems and issue reports in Southampton and nearby locations:

  • formula1girl Sarah-Jane Finch (@formula1girl) reported from Eastleigh, England

    @santanderuk why is it SO hard to log into your budget planner??? I even reset my password and it still won’t let me in. It’s no good emailing telling me to fill it in if you can’t access it 😡

  • neilmead Neil Mead (@neilmead) reported from Fareham, England

    Been an @Barclays customer for over 30 years. Love the online banking (they one of the first) and app, but the chat and video call functions are hopeless. Only want to open an account for my daughter, but too difficult. Going to @santanderuk now instead.

Santander Issues Reports

Latest outage, problems and issue reports in social media:

  • designs22u Shelley Knowles (@designs22u) reported

    @santanderuk put me on hold for 58 minutes then hang up on me? Get me a new bank quick, too many problems with you.

  • BenDBollard ! Bollards 》 (@BenDBollard) reported

    Found a phone & bankcard today, now thankfully reunited with its owner. Disgraceful customer service from @santanderuk who were totally unhelpful & could only advise me to drive 30+ miles to a branch to hand it in...after getting advice from a manager! Glad I dont bank with them

  • Webbo2306 Webbo (@Webbo2306) reported from Bexleyheath, England

    @ClemFandango61 @santanderuk I hate them machines but it's not so easy going inside a branch when they keep closing them down and the ones that are still open close at 3pm. Putting money in my own account has become such an inconvenience and it's something I need to do at least 3 times a month😤

  • shajeda1 shajeda ahmed (@shajeda1) reported

    @santanderuk I’ve been calling multiple times everyday this week to be put through to a mortgage advisor in order to fix my mortgage rate each time I get cut off after holding for over 2hrs!!!!!

  • IVFBabyOnBoard K 🐶🧒🏻👼🏻👧🏻👼🏻👼🏻👶🏻 (@IVFBabyOnBoard) reported

    Hi @santanderuk what is the earliest I can re-fix my mortgage if it’s current rate expires Feb 2023?

  • yorydrah yorydrah (@yorydrah) reported

    @santanderuk answer the phone. You wrote to me and asked me to call. 1hr and 52 mins listening to your crappy music so far. Terrible customer service.

  • igabalooo ᗪᗩᐯIᗪ ᕼEᑎᔕᕼᗩᗯ (@igabalooo) reported

    @santanderuk really bad customer service. I have been holding on for an hour to talk to someone. Help

  • ChrisFittock Chris Fittock (@ChrisFittock) reported

    The Columbo mac ain't cutting it. T-shirt bought at a gig. Damaged. @aoarena only facilitate payment. @bsimerch won't help, know who CAN, but won't SAY who. @santanderuk won't help either. Somewhere is my money. But I don't know WHERE. The Columbo mac ain't cutting it.

  • KayMHanif Kay Hanif (@KayMHanif) reported

    @santanderuk what is wrong with Santanders mobile banking app? every few weeks crashes, can't log in, have to delete and then re-instsll app for it to work....,

  • lizzibakingbird lizzie crow (@lizzibakingbird) reported

    @lickedspoon She’s not answering calls for @santanderuk is she? I’ve been holding for 3 hours and 10 minutes - surely this level of customer service could only be attributed to someone with her organisational ability?