Santander

Is Santander down in Southampton, England?

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Santander UK plc is a British bank, wholly owned by the Spanish Santander Group. Santander offers current accounts, savings, investments, loans, credit cards and other financial products.

Problems in the last 24 hours in Southampton, England

The chart below shows the number of Santander reports we have received in the last 24 hours from users in Southampton and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Santander Outage Chart in Southampton, England 11/22/2025 13:45

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Most Reported Problems

The following are the most recent problems reported by Santander users through our website.

  1. Mobile App (62%)

    Mobile App (62%)

  2. Website (23%)

    Website (23%)

  3. Login (15%)

    Login (15%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Santander Issues Reports Near Southampton, England

Latest outage, problems and issue reports in Southampton and nearby locations:

  • neilmead Neil Mead (@neilmead) reported from Fareham, England

    Been an @Barclays customer for over 30 years. Love the online banking (they one of the first) and app, but the chat and video call functions are hopeless. Only want to open an account for my daughter, but too difficult. Going to @santanderuk now instead.

  • formula1girl Sarah-Jane Finch (@formula1girl) reported from Eastleigh, England

    @santanderuk why is it SO hard to log into your budget planner??? I even reset my password and it still won’t let me in. It’s no good emailing telling me to fill it in if you can’t access it 😡

Santander Issues Reports

Latest outage, problems and issue reports in social media:

  • StrangerMonco Shaun (@StrangerMonco) reported

    Gotta love @TSB for blocking my card for no reason and then not informing me. Then spending hours on the phone for the General helpline to say there's a block on the card, only for fraud to then say there isn't. Already made a complaint, had enough. Moving to @santanderuk

  • hannahely_ Hannah ✨ (@hannahely_) reported

    @santanderuk I called them to ask for the charge to be rescinded and interest lowered as I have been a trust worthy customer my whole life. But I didn’t even get an off script answer. So I cancelled my overdraft then and there and have just switch banks.

  • silvers81516820 StellaJ. #IamEuropean 🇪🇺🕊🇳🇱 (@silvers81516820) reported

    @Mistywoman1 @santanderuk Commiserations. We had months of problems trying to get our council to change our car details on our parking permit. I thought hubby was going to blow a gasket. A lot of alcohol helped us through.

  • treborapp Treborapp (@treborapp) reported

    @toryboypierce @TSB Same as @santanderuk trying to get through to customer service through their online bot “Sandi” is an absolute shambles. I currently have accounts and insurance with them. That will change in the very near future. No customer service here either.

  • Mistywoman1 Bee Middlemast-Neal #FBPPR #FBPE #JohnsonOut (@Mistywoman1) reported

    Problem with @santanderuk STILL not resolved (Mortgage offer issued on WRONG address 10/11/21). Complaint handler @santanderukhelp has escalated. We are considering our options now, not least because this has exacerbated my anxiety issues & triggered IBS.

  • jlmarston13 Jade (@jlmarston13) reported

    @santanderuk hi, I was asked to verify a payment which I did. Went back to the website and it asked again for me to verify it. Will this payment go out twice if I verify it again? Thanks

  • Matty47v Matt Pickles (@Matty47v) reported

    @santanderuk are we in STIP again? Payed the water bill and website said payment failed but the money has come off my balance inc pending but doesn't have it in the list of pending transactions

  • Joanneb66588158 Joanne burns (@Joanneb66588158) reported

    @santanderuk Phone banking still not working automatically ....cash machines still not giving out money ??? Whats going on. I have had no response to my e mail regarding loss of income due to these issues

  • EddyTourbillion Eddy Tourbillion (@EddyTourbillion) reported

    @santanderuk I have been trying for 1 day now to get through. Being on hold for about 30mins then giving up on through out the day. I have no access online banking. Can someone help please? @santanderukhelp

  • yarn_yarn_yarn Lizzie (@yarn_yarn_yarn) reported

    What an absolute joke @santanderuk phone service is. 45 minutes for a simple call. 5 minutes of that was just to say they were busy. Even making me Google something that they had in front of them to tell them the same answer. Absolutely ridiculous.