Santander status: access issues and outage reports

Problems in the last 24 hours in East Kilbride, Scotland

The chart below shows the number of Santander reports we have received in the last 24 hours from users in East Kilbride, Scotland and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

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Santander Issues Reports Near East Kilbride, Scotland

Latest outage, problems and issue reports in East Kilbride and nearby locations:

• 
  David A (@tofolo_1) reported 33 minutes ago from Glasgow, Scotland

  @santanderuk hi, need little help with current account 'retail offers' but not sure where to ask. Month ago i 'activated' a Now Broadband offer, had to pay 2 months bills. I have done this, the offer ended to new customers during that time. I don't see it on chosen offers?

• 
  Sue Nicolson 💙 (@SueNicolson) reported 49 minutes ago from Glasgow, Scotland

  @sainsburys and @santanderuk please resolve the checking out issues on your site. It has been 2 weeks now and takes several attempts to checkout the basket as the app isn’t connecting with the bank.

Santander Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Kris (@lookitskris) reported 5 minutes ago

  @santanderuk you cant uninstall and reinstall a website. Pass this on to your devs

• 
  Liv ✨ (@OliviaD150) reported 6 minutes ago

  @MartinSLewis how do we follow up after emailing re miss-sold car finance issue. No response from company @santanderuk using your template 😢

• 
  Precyshun (@precyshun) reported 9 minutes ago

  @santanderuk I’ve been emailing customer relations and the ombudsman has been emailing the FOS inbox for the last 6 months for us both to be ignored! I would suggest somebody calls my wife tomorrow before she takes legal advice to go to small claims court

• 
  Tyler (@Empty_With_You) reported 9 minutes ago

  @santanderuk This is more than frustration. I had ONE text asking me to confirm my details were correct, I went on the app, my details are correct, there was NOTHING to confirm & NO warning that you’d block my account & prevent me from getting MY money.

• 
  dazz ii am (@dazzgedd73) reported 10 minutes ago

  Find it hard to believe how poor @santanderuk customer service is, been with them since Abbey National days (40+ years) unbelievably poor, certainly not the bank they were

• 
  Oasis (@Oasisrvti) reported 11 minutes ago

  Imagine not being able to get your medication for your disability because @santanderuk decided to block your bank 6 days ago regardless of having the documents they asked for same day. Lazy scamming disgusting company

• 
  Aidy (@Adey22) reported 12 minutes ago

  @santanderuk That wasn't the question. Can you answer the my original question. Were there problems yesterday afternoon making payments to Bet365 from Santander debit cards?

• 
  Dorset Gooner (@dorset_gooner) reported 12 minutes ago

  So @santanderuk cards not working @AintreeRaces frustrating but will they take cash? No! No common sense at all Day ruined 👍👏🏻

• 
  steve calvert (@scalvert2408) reported 13 minutes ago

  @santanderuk your chat facility is terrible. It just send you to a messaging service and then no one replies. You would think trying to get help paying off your balance would be easy but two days later I have had no contact and the app isn’t working

• 
  Joanna wight (@DieselbaxiWight) reported 14 minutes ago

  @santanderuk holding for ages. Trying to do payment. Terrible service. Can anyone help please