Is Santander down in Crawley, West Sussex, England?
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Santander UK plc is a British bank, wholly owned by the Spanish Santander Group. Santander offers current accounts, savings, investments, loans, credit cards and other financial products.
Full Outage Map
TransactionsProblems in the last 24 hours in Crawley, England
The chart below shows the number of Santander reports we have received in the last 24 hours from users in Crawley and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Santander. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Santander users through our website.
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Login (38%)
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Website (31%)
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Transactions (13%)
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Mobile App (9%)
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Transfer (9%)
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Withdrawals (1%)
Community Discussion
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Santander Issues Reports Near Crawley, England
Latest outage, problems and issue reports in Crawley and nearby locations:
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welshbird1971
(@welshbird1971) reported
from
Horsham, England
@santanderuk can't get through on phone, you're helping other people but not me! Why not have a system so we know where we are in the queue? At least we know someone might answer us. No joy on the online chat either. Awful customer service. Gave up.
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Diane Hellyer
(@Postgate) reported
from
Horsham, England
Dear @santanderuk, Closing at 12.30 on Friday is not customer service! Not opening until 10 am on Monday isn't enough. I was outside your door, just now, ready to pay a BIG bill. No, l don't bank online, l like to talk to people. But you don't want to chat! #notcustomerservice
Santander Issues Reports
Latest outage, problems and issue reports in social media:
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Tracy Corbett
(@t1racy) reported
@santanderuk how can I get a replacement debit card- your robot has a technical issue, website has an unknown problem and the phone line is too busy. You haven’t sent me a replacement one and mine will be out of date in 2 days time. Please can you help me
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Jan Waters. 🇬🇧
(@Jayleau) reported
@santanderuk Can I have £130 cashback for being a loyal customer for thirty years please?
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Clare Wiener
(@ClareWiener) reported
@santanderukhelp the recipient has received 2 payments & has offered a refund. This is no thanks to @santanderuk who don't want to speak to customers & cut customers off. App actually relayed message payment couldn't go through to try again. Definitely at @santanderuk issue. The App is awful
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Stephen Kerr
(@TheRunningDon) reported
Hi @santanderuk @santanderukhelp Still waiting after 45 mins for someone to discuss the mishandling of a complaint. It appears you’re all too shy to speak to me & a very junior customer service advisor is having no luck in encouraging someone senior to take the call. Oh dear.
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Andrew
(@andrewbeston7) reported
@santanderukhelp my online access was blocked today , which is fine appreciate you have checks etc… however 3 hours later on hold still can’t get through to anyone to sort it… appalling @santanderuk
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Jane Lambert
(@nipclaw) reported
My call to @santanderuk appeared to be answered after 57 minutes delay. The number rang several times and then it went dead. I kept shouting "hello" down the line to no avail. The result is that I have wasted an hour for nothing.
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Mike Roberts
(@marobbo76) reported
@santanderuk Hello. Your online banking sign up page is not working. Tells me all fields marked '*' must be completed, and they are. Various browsers across desktop and mobile tried. You'd think an automated smoke test pack would pick this up. Not a great new user experience.
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Ian Hadders #FBPE
(@HaddersIan) reported
@griffin_grumpy @Sainsburys_Bank 100mins!! Wow!! That’s seriously poor service @santanderuk
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loraine paterson
(@loraines22) reported
@santanderuk is the issues back yet again with using cards so annoying!!
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Caro white
(@Carowhi32005209) reported
@WalklingMike @santanderuk My account also got compromised and support service aren’t doing anything about it, so I contacted cyber_spar01 on Instagram he successfully retrieved my account, he’s legit and reliable.