Is Santander down in Reigate, Surrey, England?
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Santander UK plc is a British bank, wholly owned by the Spanish Santander Group. Santander offers current accounts, savings, investments, loans, credit cards and other financial products.
Full Outage Map
TransactionsProblems in the last 24 hours in Reigate, England
The chart below shows the number of Santander reports we have received in the last 24 hours from users in Reigate and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Santander. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Santander users through our website.
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Mobile App (33%)
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Transactions (27%)
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Login (15%)
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Website (14%)
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Transfer (11%)
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Withdrawals (1%)
Live Outage Map Near Reigate, Surrey, England
The most recent Santander outage reports came from the following cities: London, Bromley, Surbiton and Reigate.
| City | Problem Type | Report Time |
|---|---|---|
 London |
Transactions | |
| Bromley |
Login | |
| Surbiton |
Website | |
| Reigate |
Mobile App | |
| London |
Mobile App | |
| London |
Mobile App |
Community Discussion
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Santander Issues Reports Near Reigate, England
Latest outage, problems and issue reports in Reigate and nearby locations:
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Nuclear Summer
(@lizardUnicorn) reported
from
London, England
@santanderuk are the worst. Completely ridiculous bunch of clowns. Just shut your private banking operation down if you can't be bothered to provide customer service.
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Tony ******
(@tonysupernova) reported
from
Croydon, England
@santanderuk @santanderukhelp I was making an online payment from my 123 account when I suddenly get a message that access is blocked! On hold now trying to get through to the helpdesk for 1 hour and counting.. #CustomerService #Santander #whatajoke
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Jason
(@ldnexec) reported
from
Biggin Hill, England
@santanderuk Your telephone service is diabolical, but I suspect that’s by design. Over 2 minutes listening to messages about how busy it is/why I shouldn’t call. Then a further 4 minutes going through options/messages before I’m even in the queue. Then it’s answered straight away.
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Paul McCann
(@BigestPaul) reported
from
Bromley, England
@santanderuk closing my local pets wood branch is one thing. The ATM not working properly is a nightmare. 3x Now I haven't been able to pay cash in via machine. If you would prefer me to take my acc elsewhere. You only have to ask
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Judith Hall
(@judithhall67) reported
from
Bromley, England
@santanderuk desperately trying to top up my housebound mum’s mobile but transactions keep failing- any eta on when these system issues will be resolved?
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Mrs R
(@KateRenton) reported
from
Merton, England
@santanderuk what kind of customer care do you provide? We can no longer receive paper cheque in post, you have to transfer to online. No probs but you charge your client an admin fee. You charge me for a service I didn’t request and to receive my own money. #shoddy #shameonyou
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Jen
(@jenofthejenjen) reported
from
Bromley, England
@santanderukhelp Out of the blue - bam, no reason but app access locked. All cards declined. No access to money. Sorry, but Santander needs 48 hours to figure this out (or in my case, 3 months & counting!) Guess you’ll just have to be homeless. Love to see Ant & Dec act that one out! @santanderuk
Santander Issues Reports
Latest outage, problems and issue reports in social media:
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David Pollard
(@davpol8112) reported
@santanderuk Santander Bank’s Sandi automated response chat seriously needs looking into. After it has repeatedly answered your query with an automated response that completely fails to help, it messages ‘ Can I help you with anything else? Infuriating!
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fantasypgatour
(@fantasypgatour) reported
@santanderuk Objectively the worst bank in the country and should have been closed down ever since the scandal where they didn't pay out money to the customers of bereaved relatives, one doesn't expect much integrity from a bank but Santander really take the cake.
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Blurts79
(@blurts70) reported
@santanderuk on hold for an hour and a half to pay off my mtg - you’ve hung up twice and sent me to the back of the queue . For goodness sake - dire service
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David Bentley
(@dbentleyBCL) reported
Just had yet another example of customer service people getting their info wrong, then being sort with you when you question their response as it doesn’t make sense, then hanging up. Factual numbers are pretty important when you are in the world of banking. @santanderuk
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Lux 💙☺️ They/Them
(@VulpixLux) reported
@RiderLAK @santanderuk Pretty sure its lack of staffing. That's the problem with my local Santander anyhows
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QuinsLynne
(@familyfirst50) reported
@santanderukhelp @santanderuk We have been hanging on for 3 hours and at 7pm were cut off This is my husbands day off Earlier we called to ask for a regular card payment to be stopped and were told we HAD to do it at other end Found out this is not true! Terrible customer service
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Matt Setchell
(@MATTSETCHCREATE) reported
@santanderuk Seriously cannot believe this level of shocking service! Constantly on hold, no answer and get cut off! You’ve blocked my account and I cannot use my card!
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Waqas Khan
(@waqaskhan240) reported
@santanderuk very Rubish bank my honest advise to people never ever use santander bank rubbish customer service not helpful.worst bank
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CHÍ
(@ChiomaAkamelu) reported
@santanderuk @santanderukhelp why are you guys so unhelpful and confused as a bank? Why block an international student’s account without any explanation, we’ve tried everything to get this sorted yet nothing. Please unblock my kid brothers account.
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Scott
(@scott_newbon) reported
@santanderuk for the love of god would is anyone in this outfit able to respond to emails, chat or phone calls😡 4 days and no help what so ever NEVER AGAIN WILL I USE YOU !!!