Is Santander down in Surbiton, Greater London, England?
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Santander UK plc is a British bank, wholly owned by the Spanish Santander Group. Santander offers current accounts, savings, investments, loans, credit cards and other financial products.
Full Outage Map
TransactionsProblems in the last 24 hours in Surbiton, England
The chart below shows the number of Santander reports we have received in the last 24 hours from users in Surbiton and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Santander. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Santander users through our website.
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Mobile App (58%)
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Website (13%)
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Transactions (12%)
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Login (12%)
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Withdrawals (3%)
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Transfer (2%)
Live Outage Map Near Surbiton, Greater London, England
The most recent Santander outage reports came from the following cities: Hampton and Southwark.
| City | Problem Type | Report Time |
|---|---|---|
 Hampton |
Transactions | |
| Southwark |
Mobile App | |
| Southwark |
Mobile App | |
| Brentford |
Login | |
| London |
Mobile App | |
| City of Westminster |
Mobile App |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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Santander Issues Reports Near Surbiton, England
Latest outage, problems and issue reports in Surbiton and nearby locations:
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Mrs R
(@KateRenton) reported
from
Merton, England
@santanderuk what kind of customer care do you provide? We can no longer receive paper cheque in post, you have to transfer to online. No probs but you charge your client an admin fee. You charge me for a service I didn’t request and to receive my own money. #shoddy #shameonyou
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David Crossinggum
(@pmancat) reported
from
London, England
@santanderuk A customer of yours, seriously ill with cancer. Never missed a single mortgage payment, but denied any assistance from you. Any explanation?
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Ruth Robinson
(@RuthRobinsonLon) reported
from
Islington, England
Try and pay your mortgage on Monday or have your house instantly repossessed by @santanderuk Kids tried to help but got bad advice on the phone and in Scotland too !! I’d been fcuked over by the advice people in Leeds so if I die of a heart attack here’s a list of who 2 go after
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peter howard
(@sleepysilvery) reported
from
Kingston upon Thames, England
@santanderuk My wife transferred some money to my daughter on October 11th. The money left our account but hasn’t arrived yet! It’s not the first time we’ve transferred money to her but normally it goes through straightaway. Can you fix this please?
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Mrs L
(@jo_1lesley) reported
from
Camberwell, England
Dear @tesco or @santanderuk are you having any payment issues? I can't pay for my online shopping? (And yes, I do have sufficient funds) 😕
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Steve Scarebear
(@Scare158Steve) reported
from
Victoria, England
Cant compliment the customer service @santanderuk on the phone & in branch enough. 3 times this week they have helped & advised me about what I can do while i wait for my replacement debit card which has been delayed by @RoyalMail not delivering in the expected timescales.
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Anna Pattenden
(@CopybyAnna) reported
from
London, England
I seriously am shocked at @santanderuk - the people, many of them elderly and this probably means no access to online banking, standing for ages and ages in a queue in Lewisham branch. It is truly shameful…
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Martin Cain
(@MartinCainActon) reported
from
Ealing, England
@RichardBurgon Wee problem with @santanderuk?
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Nuclear Summer
(@lizardUnicorn) reported
from
London, England
@santanderuk are the worst. Completely ridiculous bunch of clowns. Just shut your private banking operation down if you can't be bothered to provide customer service.
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Kam Shah
(@TiffinSolutions) reported
from
Ealing, England
@santanderuk - why do you not have more people working?!?’ 4 offices and only 1 with a trainee. 3 teller desks and only 2 working. Avg queue 8+ people. And wait time of 30 mins plus. #EalingBroadway branch.
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Chris Creissen
(@ChristopheSkis) reported
from
Hillingdon, England
@santanderuk some advice: if a client has processed a change to their mortgage don’t keep messaging them telling them that current deal is expiring and encouraging them to take action.Makes client think that process is broken and new deal not actually in place 🙄 #banking #ux #cx
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Grace Cuddihy
(@GraceCuddihy) reported
from
Lambeth, England
Calling the customer care line for @santanderuk makes you lose the will to live. I hung up after the third time the automated voice told me to inexplicably make a recording of my own voice for “security purposes”.
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Mrs L
(@jo_1lesley) reported
from
Camberwell, England
Is there a problem @santanderuk ?
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Chris Romer-Lee
(@chrisromerlee) reported
from
Lambeth, England
@AmySharrocks @santanderuk Left them years ago. Terrible bank. Hope you get it sorted. Presumably there’s a banking ombudsman?
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xxx
(@Fabs11111111) reported
from
Kensington, England
@santanderuk Very bad service today Been on the phone since 12.00 know it's 14.00 the phone is ringing u can hear it but no is answering it on the other end Very poor customer service
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FOG101
(@FOG1O1) reported
from
Brentford, England
@santanderuk thanks for causing an elderly person of my family who I was helping yet again.. you are quick enough to dish out 130m of money..yet block people's money...THEIR money...not yours.. #uselessBanks
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Bethany Cole
(@coleb86) reported
from
Ealing, England
@santanderuk hi guys, my parents are away in Italy and my mum had her purse stolen. The thieves have already used her cards. She said she has cancelled one online but is currently on the phone to you (on hold) to confirm both have been cancelled. Can you help?
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Haneul 이하늘
(@ddibidibidilee) reported
from
Paddington, England
@santanderuk my card was saying error during the chip and pin in the shop. It was working fine yeaterday and my other card worked in the shop.
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Tony ******
(@tonysupernova) reported
from
Croydon, England
@santanderuk @santanderukhelp I was making an online payment from my 123 account when I suddenly get a message that access is blocked! On hold now trying to get through to the helpdesk for 1 hour and counting.. #CustomerService #Santander #whatajoke
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gary watkinson
(@WatkinsonGary) reported
from
Islington, England
@santanderuk @santanderukhelp Been trying to report a fraud to you, been holding half the morning. About to hang up. Your service is not good enough. Obviously fraud is not a high priority to you.
Santander Issues Reports
Latest outage, problems and issue reports in social media:
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Gary Linekar's ****** 💛💙
(@GaryLinakar) reported
@MorganBroadcast I will never use them. this is the start of the banks shirking the responsibility of safe banking and making us pay... not them. let them rot. One bank will recognise this, support customers and we'll use them instead. @santanderuk can kiss my ***.
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David Cameron
(@Anarchosurfer) reported
@MorganBroadcast @santanderuk @VirginActiveUK I read the tweet about Santander not having a double log in yet they have phone apps. That makes it very unsecure if a phone is hacked, which they know. Yes defo get legal advice. They are blaming you because there systems are not up to standard from the look of it.
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Malikha McDonald
(@MalikhaMcDonald) reported
@santanderuk the worst customer service, over 4 days of trying to speak to someone. Wow! Is there a customer service number that works? #help
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Dawn-Pedalplodder
(@PedalPlodder) reported
@PeterDbrash @MorganBroadcast As a long term @santanderuk customer, I'm extremely concerned about this! Especially as simply transferring the stolen phone's SIM card to another phone gets around the phone security.
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Lindsey Hewitt 🐎🏳️🌈🇺🇦
(@LindsLinsopStud) reported
@MorganBroadcast What are you going to do about this @santanderuk ? I’ve banked with you for 30 years and have a significant amount in savings with you, always trusted it was safe. This makes me feel physically sick. What do you intend to do to help this young lady?
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Legion
(@VenousRising) reported
@MoorgateMermaid @santanderuk Access to gym/lockers/phone ... seems like someone with "history" at the location. 🤔
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Joseph Dowland
(@Arad1el) reported
@MorganBroadcast I'm a mobile banking customer of @santanderuk , and the view pin "feature" seems to be a terrible idea
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🐾Nikki💙
(@SolwayShiatsu) reported
@MorganBroadcast This is truly dreadful. thankyou so much for sharing this I've been less than happy with @santanderuk closing all my local branches and leaving me with a 27 mile trip if i need to use the bank, so hearing this awful lapse in security given me that final push to close my account
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keatsie 💚🤍💜
(@keatsie777) reported
@MorganBroadcast @santanderuk @VirginActiveUK I’m so sorry you had this happen to you. Shocking that the gym and bank have been so unhelpful. Please do not give up. The kind of service you have experienced needs to be exposed far and wide so others can decide who they want to trust with their business.
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Commandelicious (=⚫ᆽ⚫=)
(@Commandelicious) reported
@MoorgateMermaid @santanderuk And one of these numbers only I know. Not even my bank knows. A person trying to get my bank information will get my bank account number eventually. But even with knowing my banking login password, they still need my card.