Santander

Is Santander down in Surbiton, Greater London, England?

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Santander UK plc is a British bank, wholly owned by the Spanish Santander Group. Santander offers current accounts, savings, investments, loans, credit cards and other financial products.

Problems in the last 24 hours in Surbiton, England

The chart below shows the number of Santander reports we have received in the last 24 hours from users in Surbiton and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Santander Outage Chart in Surbiton, Greater London, England 02/17/2025 09:35

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Most Reported Problems

The following are the most recent problems reported by Santander users through our website.

  1. Transactions (25%)

    Transactions (25%)

  2. Website (22%)

    Website (22%)

  3. Login (22%)

    Login (22%)

  4. Mobile App (20%)

    Mobile App (20%)

  5. Withdrawals (6%)

    Withdrawals (6%)

  6. Transfer (6%)

    Transfer (6%)

Live Outage Map Near Surbiton, Greater London, England

The most recent Santander outage reports came from the following cities: London and Islington.

Loading map, please wait...
City Problem Type Report Time
United KingdomLondon Website
United KingdomLondon Login
United KingdomLondon Transactions
United KingdomLondon Website
United KingdomLondon Website
United KingdomIslington Withdrawals

Community Discussion

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Santander Issues Reports Near Surbiton, England

Latest outage, problems and issue reports in Surbiton and nearby locations:

  • WatkinsonGary gary watkinson (@WatkinsonGary) reported from Islington, England

    @santanderuk @santanderukhelp Been trying to report a fraud to you, been holding half the morning. About to hang up. Your service is not good enough. Obviously fraud is not a high priority to you.

  • chrisromerlee Chris Romer-Lee (@chrisromerlee) reported from Lambeth, England

    @AmySharrocks @santanderuk Left them years ago. Terrible bank. Hope you get it sorted. Presumably there’s a banking ombudsman?

  • RuthRobinsonLon Ruth Robinson (@RuthRobinsonLon) reported from Islington, England

    Try and pay your mortgage on Monday or have your house instantly repossessed by @santanderuk Kids tried to help but got bad advice on the phone and in Scotland too !! I’d been fcuked over by the advice people in Leeds so if I die of a heart attack here’s a list of who 2 go after

  • GraceCuddihy Grace Cuddihy (@GraceCuddihy) reported from Lambeth, England

    Calling the customer care line for @santanderuk makes you lose the will to live. I hung up after the third time the automated voice told me to inexplicably make a recording of my own voice for “security purposes”.

  • jo_1lesley Mrs L (@jo_1lesley) reported from Camberwell, England

    Is there a problem @santanderuk ?

  • lizardUnicorn Nuclear Summer (@lizardUnicorn) reported from London, England

    @santanderuk are the worst. Completely ridiculous bunch of clowns. Just shut your private banking operation down if you can't be bothered to provide customer service.

  • MartinCainActon Martin Cain (@MartinCainActon) reported from Ealing, England

    @RichardBurgon Wee problem with @santanderuk?

  • FOG1O1 FOG101 (@FOG1O1) reported from Brentford, England

    @santanderuk thanks for causing an elderly person of my family who I was helping yet again.. you are quick enough to dish out 130m of money..yet block people's money...THEIR money...not yours.. #uselessBanks

  • KateRenton Mrs R (@KateRenton) reported from Merton, England

    @santanderuk what kind of customer care do you provide? We can no longer receive paper cheque in post, you have to transfer to online. No probs but you charge your client an admin fee. You charge me for a service I didn’t request and to receive my own money. #shoddy #shameonyou

  • CopybyAnna Anna Pattenden (@CopybyAnna) reported from London, England

    I seriously am shocked at @santanderuk - the people, many of them elderly and this probably means no access to online banking, standing for ages and ages in a queue in Lewisham branch. It is truly shameful…

  • coleb86 Bethany Cole (@coleb86) reported from Ealing, England

    @santanderuk hi guys, my parents are away in Italy and my mum had her purse stolen. The thieves have already used her cards. She said she has cancelled one online but is currently on the phone to you (on hold) to confirm both have been cancelled. Can you help?

  • tonysupernova Tony ****** (@tonysupernova) reported from Croydon, England

    @santanderuk @santanderukhelp I was making an online payment from my 123 account when I suddenly get a message that access is blocked! On hold now trying to get through to the helpdesk for 1 hour and counting.. #CustomerService #Santander #whatajoke

  • TiffinSolutions Kam Shah (@TiffinSolutions) reported from Ealing, England

    @santanderuk - why do you not have more people working?!?’ 4 offices and only 1 with a trainee. 3 teller desks and only 2 working. Avg queue 8+ people. And wait time of 30 mins plus. #EalingBroadway branch.

  • ChristopheSkis Chris Creissen (@ChristopheSkis) reported from Hillingdon, England

    @santanderuk some advice: if a client has processed a change to their mortgage don’t keep messaging them telling them that current deal is expiring and encouraging them to take action.Makes client think that process is broken and new deal not actually in place 🙄 #banking #ux #cx

  • Everybody63 Patrick (@Everybody63) reported from Hillingdon, England

    @santanderuk hi..i'm having problems logging on to the mobile app

  • pmancat David Crossinggum (@pmancat) reported from London, England

    @santanderuk A customer of yours, seriously ill with cancer. Never missed a single mortgage payment, but denied any assistance from you. Any explanation?

  • Fabs11111111 xxx (@Fabs11111111) reported from Kensington, England

    @santanderuk Very bad service today Been on the phone since 12.00 know it's 14.00 the phone is ringing u can hear it but no is answering it on the other end Very poor customer service

  • ddibidibidilee Haneul 이하늘 (@ddibidibidilee) reported from Paddington, England

    @santanderuk my card was saying error during the chip and pin in the shop. It was working fine yeaterday and my other card worked in the shop.

  • sleepysilvery peter howard (@sleepysilvery) reported from Kingston upon Thames, England

    @santanderuk My wife transferred some money to my daughter on October 11th. The money left our account but hasn’t arrived yet! It’s not the first time we’ve transferred money to her but normally it goes through straightaway. Can you fix this please?

  • jo_1lesley Mrs L (@jo_1lesley) reported from Camberwell, England

    Dear @tesco or @santanderuk are you having any payment issues? I can't pay for my online shopping? (And yes, I do have sufficient funds) 😕

Santander Issues Reports

Latest outage, problems and issue reports in social media:

  • RandomParticles MB (@RandomParticles) reported

    @santanderuk I wouldn't switch to bank with you for £130,000. You are a horrible company to deal with as a customer. You are STILL sending post in my name to my sister's address 10 years after I stopped having anything to do with you.

  • Nik_niks666 Nikki (@Nik_niks666) reported

    @BubbaBubs2007 @santanderuk My husband couldn’t use his 3 times so far he’s only had it since March, my sister also had the same problem 2 weeks ago both Santander

  • stephenharland Stephen Harland (@stephenharland) reported

    Absolutely inept service from @santanderuk . It would appear that my wife is the first person to ever change their surname when she got married 🙄

  • Nik_niks666 Nikki (@Nik_niks666) reported

    @BubbaBubs2007 @santanderuk They are forever posting updates saying the Mastercard is down meaning you can’t even transfer money online; I don’t carry cash so I would be stuck if it went down for me

  • kirstyefc86 Kirsty Green (@kirstyefc86) reported

    @santanderuk hi, just wanted to say I've just spoken to a member of your customer service team who was fantastic, im gutted I didn't make a note of his name but if you could DM me I can give you details of the call to trace. Thanks

  • Nik_niks666 Nikki (@Nik_niks666) reported

    @BubbaBubs2007 @santanderuk Maybe she just didn’t use the card the times it’s down! I use my card easily every day so for me it’s a nightmare in the making

  • wru4me #FBIW Welsh Rugby Mad dragon 🐲 (@wru4me) reported

    @TCymreig @santanderuk It's not a good look for a bank is it. Come on santander help this lovely lady at this time of stress whilst her Maa is so ill.

  • AFowlerPhoto Andrew Fowler Photography (@AFowlerPhoto) reported

    Appalling service at @santanderuk Darley St Bradford. It’s not the staff’s fault. They’re doing their best but they are inundated with customer (no doubt due to branch closures). Several bewildered looking elderly people - must be so intimidating for them.

  • Nayvee6 Nayvee (@Nayvee6) reported

    @santanderuk as the contactless payment increases to £100 from Friday as a Santander customer do I have the facility to restrict my contactless payment or is it £100 per se? If it raises to £100 with no facility to restrict it will you instigate a way to allow customers to do it?

  • Gwenhwyfar2 Gaynor Thomas 💙 #NHSLove (@Gwenhwyfar2) reported

    @TCymreig @santanderuk Had a terrible time trying to get our money from them when our mortgage finished. 25 yrs without a missed payment & they couldn't have been less helpful. Turns out we hadn't filled in a form that they hadn't sent us. Best part of 6 months it took for them to work that one out!