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Santander

Santander status: access issues and outage reports

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Full Outage Map
  • Santander generated 0 outage signals in the last 24 hours around Surbiton, including 0 direct reports.

Santander UK plc is a British bank, wholly owned by the Spanish Santander Group. Santander offers current accounts, savings, investments, loans, credit cards and other financial products.

Problems in the last 24 hours in Surbiton, England

The chart below shows the number of Santander reports we have received in the last 24 hours from users in Surbiton, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

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Community Discussion

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Santander Issues Reports Near Surbiton, England

Latest outage, problems and issue reports in Surbiton and nearby locations:

  • chrisromerlee
    Chris Romer-Lee (@chrisromerlee) reported from Lambeth, England

    @AmySharrocks @santanderuk Left them years ago. Terrible bank. Hope you get it sorted. Presumably there’s a banking ombudsman?

  • TiffinSolutions
    Kam Shah (@TiffinSolutions) reported from Ealing, England

    @santanderuk - why do you not have more people working?!?’ 4 offices and only 1 with a trainee. 3 teller desks and only 2 working. Avg queue 8+ people. And wait time of 30 mins plus. #EalingBroadway branch.

  • coleb86
    Bethany Cole (@coleb86) reported from Ealing, England

    @santanderuk hi guys, my parents are away in Italy and my mum had her purse stolen. The thieves have already used her cards. She said she has cancelled one online but is currently on the phone to you (on hold) to confirm both have been cancelled. Can you help?

  • tonysupernova
    Tony ****** (@tonysupernova) reported from Croydon, England

    @santanderuk @santanderukhelp I was making an online payment from my 123 account when I suddenly get a message that access is blocked! On hold now trying to get through to the helpdesk for 1 hour and counting.. #CustomerService #Santander #whatajoke

  • sleepysilvery
    peter howard (@sleepysilvery) reported from Kingston upon Thames, England

    @santanderuk My wife transferred some money to my daughter on October 11th. The money left our account but hasn’t arrived yet! It’s not the first time we’ve transferred money to her but normally it goes through straightaway. Can you fix this please?

  • KateRenton
    Mrs R (@KateRenton) reported from Merton, England

    @santanderuk what kind of customer care do you provide? We can no longer receive paper cheque in post, you have to transfer to online. No probs but you charge your client an admin fee. You charge me for a service I didn’t request and to receive my own money. #shoddy #shameonyou

  • GraceCuddihy
    Grace Cuddihy (@GraceCuddihy) reported from Lambeth, England

    Calling the customer care line for @santanderuk makes you lose the will to live. I hung up after the third time the automated voice told me to inexplicably make a recording of my own voice for “security purposes”.

  • MartinCainActon
    Martin Cain (@MartinCainActon) reported from Ealing, England

    @RichardBurgon Wee problem with @santanderuk?

  • FOG1O1
    FOG101 (@FOG1O1) reported from Brentford, England

    @santanderuk thanks for causing an elderly person of my family who I was helping yet again.. you are quick enough to dish out 130m of money..yet block people's money...THEIR money...not yours.. #uselessBanks

Santander Issues Reports

Latest outage, problems and issue reports in social media:

  • Hullfcmike1971
    Luddski 71🏴󠁧󠁢󠁥󠁮󠁧󠁿 (@Hullfcmike1971) reported

    @TSB as a long term customer, if @santanderuk come anywhere near my account, I’m gone!

  • anandhichetlur
    AnnRaj (@anandhichetlur) reported

    @santanderuk not able to access the account online. can you help pl

  • audreygallagher
    audreygallagher (@audreygallagher) reported

    @santanderuk @TSB Letting elderly customers down badly..My dad's local branch was shut down so I drove 10miles to the next so he could withdraw cash while waiting for a new card. Shut for refurb!.Only that I was able to give him cash myself to tide him over he would be stuck 😡

  • DhirajPalm9776
    PalmerDhiraj (@DhirajPalm9776) reported from Harrow, England

    @santanderuk But I am not online with bank account. Can't do online. Can u help in restoring the service pls?

  • Empty_With_You
    Tyler (@Empty_With_You) reported

    @santanderuk But by blocking my account I am affected. If you had just restricted her access, no problems. You have prevented me from accessing my wages without ever letting me know anything that’s going on. You’ve essentially stolen from me. I have to wait until she finishes work.

  • metalheed
    Alan (@metalheed) reported

    @santanderuk I have to verify my identity to get back into the app but the scanning ofy passport is terrible. Just won't work. Why have you made it so hard? Surely my email and phone number should be enough to verify myself?

  • Abiiolaaaaaa
    🍄 (@Abiiolaaaaaa) reported

    I’m done shopping on TikTok shop. I returned stuff that went missing after I dropped it off, I lost my money. Now Evri is saying they delivered my item which went missing&it’s a £400 order, they’re telling me to talk to my neighbours and the council🥴 @santanderuk can you help?

  • lookitskris
    Kris (@lookitskris) reported

    @santanderuk your devs still havent fixed this and its been going on for months. Trying to make payments Adobe Analytics error - Unable to create AppMeasurement tracker, s_gi function not found global window.act is not a function problem

  • AndyPB353
    APB 🏴󠁧󠁢󠁥󠁮󠁧󠁿 🇮🇱 (@AndyPB353) reported

    @wideawake_media I had issues with Royal Bank of Scotland so I moved my account. Banks are generally crap. Obviously @santanderuk are a sh!t bank with poor customer services

  • Oasisrvti
    Oasis (@Oasisrvti) reported

    @santanderuk bank with them if you want your health to suffer. People have missed treatments can’t get medication, cause this company can’t do their job. SHUT THEM DOWN.