Is Santander down in Surbiton, Greater London, England?
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Santander UK plc is a British bank, wholly owned by the Spanish Santander Group. Santander offers current accounts, savings, investments, loans, credit cards and other financial products.
Full Outage Map
TransactionsProblems in the last 24 hours in Surbiton, England
The chart below shows the number of Santander reports we have received in the last 24 hours from users in Surbiton and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Santander. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Santander users through our website.
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Mobile App (59%)
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Transactions (12%)
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Website (12%)
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Login (12%)
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Withdrawals (3%)
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Transfer (2%)
Live Outage Map Near Surbiton, Greater London, England
The most recent Santander outage reports came from the following cities: Hampton and Southwark.
| City | Problem Type | Report Time |
|---|---|---|
 Hampton |
Transactions | |
| Southwark |
Mobile App | |
| Southwark |
Mobile App | |
| Brentford |
Login | |
| London |
Mobile App | |
| City of Westminster |
Mobile App |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Santander Issues Reports Near Surbiton, England
Latest outage, problems and issue reports in Surbiton and nearby locations:
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xxx
(@Fabs11111111) reported
from
Kensington, England
@santanderuk Very bad service today Been on the phone since 12.00 know it's 14.00 the phone is ringing u can hear it but no is answering it on the other end Very poor customer service
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Nuclear Summer
(@lizardUnicorn) reported
from
London, England
@santanderuk are the worst. Completely ridiculous bunch of clowns. Just shut your private banking operation down if you can't be bothered to provide customer service.
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Bethany Cole
(@coleb86) reported
from
Ealing, England
@santanderuk hi guys, my parents are away in Italy and my mum had her purse stolen. The thieves have already used her cards. She said she has cancelled one online but is currently on the phone to you (on hold) to confirm both have been cancelled. Can you help?
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Kam Shah
(@TiffinSolutions) reported
from
Ealing, England
@santanderuk - why do you not have more people working?!?’ 4 offices and only 1 with a trainee. 3 teller desks and only 2 working. Avg queue 8+ people. And wait time of 30 mins plus. #EalingBroadway branch.
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Patrick
(@Everybody63) reported
from
Hillingdon, England
@santanderuk hi..i'm having problems logging on to the mobile app
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Haneul 이하늘
(@ddibidibidilee) reported
from
Paddington, England
@santanderuk my card was saying error during the chip and pin in the shop. It was working fine yeaterday and my other card worked in the shop.
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Tony ******
(@tonysupernova) reported
from
Croydon, England
@santanderuk @santanderukhelp I was making an online payment from my 123 account when I suddenly get a message that access is blocked! On hold now trying to get through to the helpdesk for 1 hour and counting.. #CustomerService #Santander #whatajoke
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Chris Creissen
(@ChristopheSkis) reported
from
Hillingdon, England
@santanderuk some advice: if a client has processed a change to their mortgage don’t keep messaging them telling them that current deal is expiring and encouraging them to take action.Makes client think that process is broken and new deal not actually in place 🙄 #banking #ux #cx
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Mrs R
(@KateRenton) reported
from
Merton, England
@santanderuk what kind of customer care do you provide? We can no longer receive paper cheque in post, you have to transfer to online. No probs but you charge your client an admin fee. You charge me for a service I didn’t request and to receive my own money. #shoddy #shameonyou
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Mrs L
(@jo_1lesley) reported
from
Camberwell, England
Dear @tesco or @santanderuk are you having any payment issues? I can't pay for my online shopping? (And yes, I do have sufficient funds) 😕
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Chris Romer-Lee
(@chrisromerlee) reported
from
Lambeth, England
@AmySharrocks @santanderuk Left them years ago. Terrible bank. Hope you get it sorted. Presumably there’s a banking ombudsman?
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Grace Cuddihy
(@GraceCuddihy) reported
from
Lambeth, England
Calling the customer care line for @santanderuk makes you lose the will to live. I hung up after the third time the automated voice told me to inexplicably make a recording of my own voice for “security purposes”.
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gary watkinson
(@WatkinsonGary) reported
from
Islington, England
@santanderuk @santanderukhelp Been trying to report a fraud to you, been holding half the morning. About to hang up. Your service is not good enough. Obviously fraud is not a high priority to you.
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Mrs L
(@jo_1lesley) reported
from
Camberwell, England
Is there a problem @santanderuk ?
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Martin Cain
(@MartinCainActon) reported
from
Ealing, England
@RichardBurgon Wee problem with @santanderuk?
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FOG101
(@FOG1O1) reported
from
Brentford, England
@santanderuk thanks for causing an elderly person of my family who I was helping yet again.. you are quick enough to dish out 130m of money..yet block people's money...THEIR money...not yours.. #uselessBanks
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Ruth Robinson
(@RuthRobinsonLon) reported
from
Islington, England
Try and pay your mortgage on Monday or have your house instantly repossessed by @santanderuk Kids tried to help but got bad advice on the phone and in Scotland too !! I’d been fcuked over by the advice people in Leeds so if I die of a heart attack here’s a list of who 2 go after
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Anna Pattenden
(@CopybyAnna) reported
from
London, England
I seriously am shocked at @santanderuk - the people, many of them elderly and this probably means no access to online banking, standing for ages and ages in a queue in Lewisham branch. It is truly shameful…
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David Crossinggum
(@pmancat) reported
from
London, England
@santanderuk A customer of yours, seriously ill with cancer. Never missed a single mortgage payment, but denied any assistance from you. Any explanation?
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peter howard
(@sleepysilvery) reported
from
Kingston upon Thames, England
@santanderuk My wife transferred some money to my daughter on October 11th. The money left our account but hasn’t arrived yet! It’s not the first time we’ve transferred money to her but normally it goes through straightaway. Can you fix this please?
Santander Issues Reports
Latest outage, problems and issue reports in social media:
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Abby Jan DHARAMSEY
(@UK999ers) reported
@TfL You wanted the location of #SantanderBike last night but it is still lying (No 17519) in our block. Few countries are advertising for these bikes. Maybe @SadiqKhan's siblings will find out how much they pay, and export them! @santanderuk
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Worldwide Wayperson
(@WorldWideWayman) reported
@santanderuk You've been emailing & writing about a minor issue that I believe you have caused on one of my accounts. Because you no longer seem to allow your customers to respond to your emails I have no way to do so. I will not call you for security reasons. So we're stuck!
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Nik Coppin
(@nikcoppin) reported
Had a good chinwag about the Gooners with the bloke behind the counter @santanderuk on London Rd Brighton whilst he processed my new debit card, after he noticed my @Arsenal tshirt. Good service, good man! #Santander #Arsenal
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Meg Frater
(@megfraterx) reported
@santanderuk are the worst company I’ve ever come across, I’ve never experienced customer service so bad. The advisers who work for them are terrible at their job and don’t know how to deal with people and the company is an utter scam. DO NOT USE THEM
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Justice4all1
(@Justice4all110) reported
@santanderuk soo slow....painfully slow....
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Jatta
(@jatt273) reported
@santanderuk worst bank ever. Trying to resolve an issue for over 2 weeks now and no one answers the phone. Disgraceful
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Darren Skidmore Photography
(@DSkids) reported
@santanderuk If your website says the 'Managing your account' line is open until 8pm and your Mortgage account line is open to 7pm why am I getting an office closed message when I phone at 6:20pm??
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Nick Burrows
(@NickBurrows17) reported
@eBay paid a deposit for a van , was fake !! How does ebay allow this to happen? Lost 2k of my money , apparently had a fake @santanderuk bank account how does this happen , @HalifaxBank no help what so ever . Please be careful 🙏
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dewdrop-pop 💧
(@ChemicalBootay) reported
not @santanderuk sending me emails telling me to spend money on the high street when they're charging me extortionate rates on an overdraft they 'can't' help me with
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Finlay Robertson
(@iamfinlay) reported
@cliffsamuelacto @santanderuk So sorry, I have a good broker if you need help. They’ve sorted me out despite being an actor. Can DM.