Santander status: access issues and outage reports

Problems in the last 24 hours in Surbiton, England

The chart below shows the number of Santander reports we have received in the last 24 hours from users in Surbiton, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near Surbiton, England

The most recent Santander outage reports came from the following cities: Walton-on-Thames.

City	Problem Type	Report Time
Walton-on-Thames	Transactions	2 days ago
Hampton	Transactions	7 months ago
Brentford	Login	9 months ago
Feltham	Withdrawals	10 months ago
Fulham	Mobile App	1 year ago
Croydon	Transactions	1 year ago

Nearby cities with recent reports

Community Discussion

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Santander Issues Reports Near Surbiton, England

Latest outage, problems and issue reports in Surbiton and nearby locations:

• 
  Grace Cuddihy (@GraceCuddihy) reported 22 minutes ago from Lambeth, England

  Calling the customer care line for @santanderuk makes you lose the will to live. I hung up after the third time the automated voice told me to inexplicably make a recording of my own voice for “security purposes”.

• 
  FOG101 (@FOG1O1) reported 23 minutes ago from Brentford, England

  @santanderuk thanks for causing an elderly person of my family who I was helping yet again.. you are quick enough to dish out 130m of money..yet block people's money...THEIR money...not yours.. #uselessBanks

• 
  Tony ****** (@tonysupernova) reported 25 minutes ago from Croydon, England

  @santanderuk @santanderukhelp I was making an online payment from my 123 account when I suddenly get a message that access is blocked! On hold now trying to get through to the helpdesk for 1 hour and counting.. #CustomerService #Santander #whatajoke

• 
  peter howard (@sleepysilvery) reported 41 minutes ago from Kingston upon Thames, England

  @santanderuk My wife transferred some money to my daughter on October 11th. The money left our account but hasn’t arrived yet! It’s not the first time we’ve transferred money to her but normally it goes through straightaway. Can you fix this please?

• 
  Martin Cain (@MartinCainActon) reported 45 minutes ago from Ealing, England

  @RichardBurgon Wee problem with @santanderuk?

• 
  Chris Romer-Lee (@chrisromerlee) reported 50 minutes ago from Lambeth, England

  @AmySharrocks @santanderuk Left them years ago. Terrible bank. Hope you get it sorted. Presumably there’s a banking ombudsman?

• 
  Mrs R (@KateRenton) reported 52 minutes ago from Merton, England

  @santanderuk what kind of customer care do you provide? We can no longer receive paper cheque in post, you have to transfer to online. No probs but you charge your client an admin fee. You charge me for a service I didn’t request and to receive my own money. #shoddy #shameonyou

• 
  Bethany Cole (@coleb86) reported 52 minutes ago from Ealing, England

  @santanderuk hi guys, my parents are away in Italy and my mum had her purse stolen. The thieves have already used her cards. She said she has cancelled one online but is currently on the phone to you (on hold) to confirm both have been cancelled. Can you help?

• 
  Kam Shah (@TiffinSolutions) reported 57 minutes ago from Ealing, England

  @santanderuk - why do you not have more people working?!?’ 4 offices and only 1 with a trainee. 3 teller desks and only 2 working. Avg queue 8+ people. And wait time of 30 mins plus. #EalingBroadway branch.

Santander Issues Reports

Latest outage, problems and issue reports in social media:

• 
  AP (@andyparsons3) reported 3 minutes ago

  @santanderuk and there we have it, no contact was made, nothing, heading towards day 3 of no access to something i’ve paid for

• 
  Sandi (@Limaratoo) reported 4 minutes ago

  @santanderuk any chance of someone helping me with a query as your chat is returning this message: ‘Oops, I’m experiencing some issues. We are trying to resolve it, please try again later’

• 
  Lucy Cawley (@LucyCawley3) reported 7 minutes ago

  How long bankin down 4 @santanderuk

• 
  Aluminium Frank (@aluminiumfrank) reported 9 minutes ago

  @santanderuk my wife who has been with you for years is getting notifications to update her details. We have tried on the unresponsive app to do this eventually ringing the 0330 number for help.. the guy was hopeless… 🎵time to say goodbye🎵perhaps

• 
  Try Type (@try_type) reported 11 minutes ago

  @santanderuk Put the phone down. 1hr plus wait isn’t acceptable. No problem plenty of other banks.

• 
  The Pixel Princess (@PixelPrincessRG) reported 11 minutes ago

  @chaosprimeZ @santanderuk i had similar issues with them a while back. Ive now moved to Nationwide.

• 
  Sean Toms (@seantoms) reported 12 minutes ago

  @JohnElsworth @santanderuk It appears they do not want you as a customer

• 
  Glenn Clark (@mobroglenn) reported 18 minutes ago

  @santanderuk Thats the point. I dont want to have to call someone due to anxiety issues I have. Surely you have an accessible option to have online chat?

• 
  2SpikyHairedWweFans (@2spikywwefans) reported 20 minutes ago

  @santanderuk you ******* **** bastards! Been waiting over an hour on chat to be connected! What is it with this **** substandard service! I really am thinking of moving to @AskNationwide

• 
  BigBadBob (@Bobbadbig) reported 22 minutes ago

  @MsSC1986 @santanderuk Car *** was the same. Handed car back, started getting letters about arrears and dire consequences for credit rating. "Oh just ignore that, the system sends letter it's not supposed to. It's a known bug". Well ******* fix it then! Piss poor and a very poor advert for yourselves