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Santander

Santander status: access issues and outage reports

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Full Outage Map
  • Santander generated 0 outage signals in the last 24 hours around Cowes, including 0 direct reports.

Santander UK plc is a British bank, wholly owned by the Spanish Santander Group. Santander offers current accounts, savings, investments, loans, credit cards and other financial products.

Problems in the last 24 hours in Cowes, England

The chart below shows the number of Santander reports we have received in the last 24 hours from users in Cowes, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

At the moment, we haven't detected any problems at Santander. Are you experiencing issues or an outage? Leave a message in the comments section!

Community Discussion

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Santander Issues Reports Near Cowes, England

Latest outage, problems and issue reports in Cowes and nearby locations:

  • neilmead
    Neil Mead (@neilmead) reported from Fareham, England

    Been an @Barclays customer for over 30 years. Love the online banking (they one of the first) and app, but the chat and video call functions are hopeless. Only want to open an account for my daughter, but too difficult. Going to @santanderuk now instead.

  • pillsnthrills_
    Lauren (@pillsnthrills_) reported from Portsmouth, England

    It’s my understand that you can be in possession of a Help to Buy ISA AND a LISA, but can only use the government bonus from just the 1 account. Is this still correct? Friend was told by a staff member at @santanderuk branch that this is wrong ?? @MartinSLewis

Santander Issues Reports

Latest outage, problems and issue reports in social media:

  • andyparsons3
    AP (@andyparsons3) reported

    Nothing says “we value you as a customer” like locking a paying customer out of their own money with zero explanation for most of a working day. @santanderukhelp @santanderuk @bancosantander

  • juliebalfo
    julie (@juliebalfo) reported

    @santanderuk Terrible service. Needed bank statement - waited 10 days -still nothing. Went into branch and unbelievably they can’t print one! Do not go paperless as this lot are never going to give you a hard copy should you need it for anything!

  • MsSC1986
    Sarah (@MsSC1986) reported

    Dear @santanderuk please fix your mortgage arrears emails. I’ve made a payment plan, so don’t send me an email asking me to either pay in full or call to make an arrangement. It’s not too hard to set the system to check whether I’m sticking to the plan or not.

  • ClareWiener
    Clare Wiener (@ClareWiener) reported

    @santanderuk I've now rang 3 times. I ended the call the 1st time and went to the app as directed. It was no help. Have called back twice now & the call has been terminated by Santander on both occasions before anyone even spoke to me 🤬

  • BIG_McQuill
    BIG_McQuill (@BIG_McQuill) reported

    @santanderuk Hi. I'm trying to pay off a bill, and I'm not receiving the OTP. I've tried everything you've suggested, and still nothing, but I can receive other texts etc absolutely fine, please can you look into this problem? It's not the first time this issue has occurred.

  • Oneunderpar3
    One under par (@Oneunderpar3) reported

    @santanderuk how long am I supposed to wait online chat to speak to a real person to explain a security issue?

  • adhorstrebor
    rhoda roberts (@adhorstrebor) reported

    Was told by @santanderuk that they have age discrimination and disability discrimination policy, just not on their website!! Disgusting how those who cant or dont want to use technology are being treated by these banks. Fully intend to take @santanderuk to ombudsmen #agediscrim.

  • bipolar_thfc
    George (@bipolar_thfc) reported

    Does this happen with everyone's bank where they want you to submit documents on your address and all this other ****? I try send money to people and it says failed then accepts the 2nd time round but I can't see the money out my account. These banks are ****. @santanderuk

  • tarahils
    Tara H (@tarahils) reported

    @santanderuk absolutely awful customer service, no one is interested in trying to help track down lost money. Will be putting in a complaint and moving money elsewhere 😤

  • irmelville
    Ian Melville (@irmelville) reported

    @santanderuk The shocking level of customer service you are showing today is perhaps the worst I've had to deal with in a long time...