Santander status: access issues and outage reports

Problems in the last 24 hours in Cowes, England

The chart below shows the number of Santander reports we have received in the last 24 hours from users in Cowes, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

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Santander Issues Reports Near Cowes, England

Latest outage, problems and issue reports in Cowes and nearby locations:

• 
  Neil Mead (@neilmead) reported 27 minutes ago from Fareham, England

  Been an @Barclays customer for over 30 years. Love the online banking (they one of the first) and app, but the chat and video call functions are hopeless. Only want to open an account for my daughter, but too difficult. Going to @santanderuk now instead.

• 
  Lauren (@pillsnthrills_) reported 27 minutes ago from Portsmouth, England

  It’s my understand that you can be in possession of a Help to Buy ISA AND a LISA, but can only use the government bonus from just the 1 account. Is this still correct? Friend was told by a staff member at @santanderuk branch that this is wrong ?? @MartinSLewis

Santander Issues Reports

Latest outage, problems and issue reports in social media:

• 
  vince tanner (@TannerVinc26621) reported 3 minutes ago

  @DrChrisParry @santanderuk If waiting an HOUR on the 'fraud' line, is the problem, then yes.

• 
  shaun Murray (@shaunpmurray49) reported 11 minutes ago

  @hnjsamuels @santanderuk Banks are a pile of **** never open when normal people work

• 
  Admiral Insurance? Pirates More Like (@zacbusner) reported 13 minutes ago

  @santanderuk You absolute cowards. Your complaints person just called me and then hung up - on a bank holiday - except I can't call you back - because it's a bank holiday! Disgusting customer service!

• 
  Keebs 🏴󠁧󠁢󠁥󠁮󠁧󠁿🇬🇧 (@keebsonx) reported 20 minutes ago

  If you're thinking of banking with Santander for your business - DON'T They recently put their standard account fees UP by 42.5 % Hey @santanderuk, enjoy losing another business customer.

• 
  Peter Oakley (@agentoakley) reported 22 minutes ago

  @santanderuk Hello, yes and they have submitted the data to Santander but came back as didn't meet t&C's despite Santander agent confirming that I had. Think error in the data they submit as my acc. wasn't open properly for 3 weeks. I have all the agent chat msgs+ call logs

• 
  Msy (@MsyMiss754) reported 22 minutes ago

  @santanderuk The message was sent sometime before 9am this morning - still nothing. Why get in touch with a customer if they haven’t reviewed the complaint already??

• 
  🏴󠁧󠁢󠁥󠁮󠁧󠁿 The Lonely Ranger 🏴󠁧󠁢󠁥󠁮󠁧󠁿 (@Chris_Daniels21) reported 25 minutes ago

  @santanderuk Useless Trying to confirm my identity and waiting for an email that never comes so I can access my online banking. Sick of it!!!!!!!

• 
  Jools Parker (@joolsparker) reported 25 minutes ago

  Appalling service at @santanderuk in #Oxford Ridiculous and unclear ‘queuing’ system for the counters. Left waiting despite there being no other customers.

• 
  mariam (@elghwliyah) reported 25 minutes ago

  @santanderuk your customer support is awful I have been trying to contact a real human being for almost an hour - I need to dispute a charge ASAP

• 
  Jordz🇯🇲🇬🇧 (@jmanellis) reported 25 minutes ago

  @santanderuk @santanderukhelp how can my bank accounts just disappear on the app and website like that? I was told it wasnt set up which msked no because It was perfectly fine this morning and now suddenly nothing works I can’t access my bank accounts anymore