Santander status: access issues and outage reports
Problems detected
Users are reporting problems related to: transactions, mobile app and login.
Full Outage Map
- Santander generated 0 outage signals in the last 24 hours around Cowes, including 0 direct reports.
Santander UK plc is a British bank, wholly owned by the Spanish Santander Group. Santander offers current accounts, savings, investments, loans, credit cards and other financial products.
Problems in the last 24 hours in Cowes, England
The chart below shows the number of Santander reports we have received in the last 24 hours from users in Cowes, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
June 11: Problems at Santander
Santander is having issues since 12:40 PM GMT. Are you also affected? Leave a message in the comments section!
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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Santander Issues Reports Near Cowes, England
Latest outage, problems and issue reports in Cowes and nearby locations:
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Neil Mead (@neilmead) reported from Fareham, EnglandBeen an @Barclays customer for over 30 years. Love the online banking (they one of the first) and app, but the chat and video call functions are hopeless. Only want to open an account for my daughter, but too difficult. Going to @santanderuk now instead.
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Lauren (@pillsnthrills_) reported from Portsmouth, EnglandIt’s my understand that you can be in possession of a Help to Buy ISA AND a LISA, but can only use the government bonus from just the 1 account. Is this still correct? Friend was told by a staff member at @santanderuk branch that this is wrong ?? @MartinSLewis
Santander Issues Reports
Latest outage, problems and issue reports in social media:
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Precyshun (@precyshun) reported@santanderuk I’ve been emailing customer relations and the ombudsman has been emailing the FOS inbox for the last 6 months for us both to be ignored! I would suggest somebody calls my wife tomorrow before she takes legal advice to go to small claims court
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AnnRaj (@anandhichetlur) reported@santanderuk not able to access the account online. can you help pl
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Eamon O'Donoghue (@Eamon_) reported@santanderuk This is not olden time with typewriters or carrier pigeons. We are on week 3 now, I'm still getting letters chasing me for payment and you still haven't sorted it. That is quite unacceptable and my little business has lost money as well as hindering ability to access credit.
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On The Write (@On_The_Write) reported@DrChrisParry @santanderuk Their customer service is woeful, always has been
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James Hassett (@JamesHassett1) reported@santanderuk Yes I understand that but I’ve spoken with 3 different teams and none of them could help or would transfer me to someone who could help.
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Lee Bee 💙💙💙 (@LeeBee39) reported@santanderuk clearly in either a cyber attack or major infrastructure issues! What is it? Your customers NEED to know - especially when one of your junior fraud callers said YES you are undergoing a cyber incident! Want me to post more of the call?
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rhoda roberts (@adhorstrebor) reported@santanderuk when an elderly disabled housebound person needs help to get logged into your app and the nearest branch is 20 miles away, why do you not provide support to visit at home?
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Marc Smith 🦊 (@marcuspolo1981) reported@MartinSLewis Tried switching my @santanderuk current account but they always block it
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PalmerDhiraj (@DhirajPalm9776) reported from Harrow, England@santanderuk But I am not online with bank account. Can't do online. Can u help in restoring the service pls?
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mariam (@elghwliyah) reported@santanderuk your customer support is awful I have been trying to contact a real human being for almost an hour - I need to dispute a charge ASAP