Santander

Is Santander down in Cowes, Isle of Wight, England?

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Santander UK plc is a British bank, wholly owned by the Spanish Santander Group. Santander offers current accounts, savings, investments, loans, credit cards and other financial products.

Problems in the last 24 hours in Cowes, England

The chart below shows the number of Santander reports we have received in the last 24 hours from users in Cowes and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Santander Outage Chart in Cowes, Isle of Wight, England 12/21/2025 10:20

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Most Reported Problems

The following are the most recent problems reported by Santander users through our website.

  1. Mobile App (58%)

    Mobile App (58%)

  2. Login (19%)

    Login (19%)

  3. Website (13%)

    Website (13%)

  4. Transactions (6%)

    Transactions (6%)

  5. Withdrawals (4%)

    Withdrawals (4%)

Community Discussion

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Santander Issues Reports Near Cowes, England

Latest outage, problems and issue reports in Cowes and nearby locations:

  • neilmead Neil Mead (@neilmead) reported from Fareham, England

    Been an @Barclays customer for over 30 years. Love the online banking (they one of the first) and app, but the chat and video call functions are hopeless. Only want to open an account for my daughter, but too difficult. Going to @santanderuk now instead.

  • pillsnthrills_ Lauren (@pillsnthrills_) reported from Portsmouth, England

    It’s my understand that you can be in possession of a Help to Buy ISA AND a LISA, but can only use the government bonus from just the 1 account. Is this still correct? Friend was told by a staff member at @santanderuk branch that this is wrong ?? @MartinSLewis

Santander Issues Reports

Latest outage, problems and issue reports in social media:

  • TheRunningDon Stephen Kerr (@TheRunningDon) reported

    Hello again @santanderuk @santanderukhelp Thank you for your email on the mishandling of my complaint, in lieu of the promised (but as yet unmaterialised) phone call. Sadly, it offers no resolution and completely misunderstands the issue 1/2

  • BlingWendy Filey (@BlingWendy) reported

    @twinklresources @santanderuk Does anyone at Santander ever answer the phone. As disgusting service

  • Xris1983 xris1983 (@Xris1983) reported

    Not impressed with @santanderuk in palmers green who let two people push in front of me! **** customer service means I'll be moving my money elsewhere!

  • LauraMillerGB Laura Hogger (@LauraMillerGB) reported

    @santanderuk When writing to my husband & I about our new joint account, please address to us both. Not just my husband. This is 2021. New customer not happy 🙄 especially as it was I who initiated the switch not the husband! Can you change this please?!

  • DaveParkinson 🅳🅐🆅🅸🅳 - Brave & ❤️ (@DaveParkinson) reported

    I challenge ANYONE in the UK to find worse business banking that @santanderuk - locked out of their sh*tty app again and now locked out of all accounts. Not as if any of us has a business to run rather than deal with their awful IT systems.

  • Tatty42 James T (@Tatty42) reported

    @santanderuk hello, I am unable to add my debit card to Fitbit Pay, can you help please?

  • curlyjanes jane urwin (@curlyjanes) reported

    @santanderuk a long wait to report a fraudulent transaction but great customer service when it arrived.

  • nicgib90210 Nicola Gibson (@nicgib90210) reported

    @santanderuk the level of service I am receiving from you is horrendous! All I want is a new card and it’s taken 2 weeks and you can’t even manage that

  • graceylmao G 🍒 (@graceylmao) reported

    @santanderuk my partner is trying to sign up to online banking. it says he has already done it and has a personal ID but when he tries to log in it doesn’t work at all, how do we access it?

  • TheRunningDon Stephen Kerr (@TheRunningDon) reported

    I remain confused as to why a human being working for @santanderuk @santanderukhelp has no wish to engage in a person to person conversation. It would be lovely to hear from ‘a real person’ as soon as one can be persuaded to pick up the phone. With all good wishes. Thanks 🙏🏻