Is Santander down in Cowes, Isle of Wight, England?

Santander UK plc is a British bank, wholly owned by the Spanish Santander Group. Santander offers current accounts, savings, investments, loans, credit cards and other financial products.

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Problems in the last 24 hours in Cowes, England

The chart below shows the number of Santander reports we have received in the last 24 hours from users in Cowes and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

At the moment, we haven't detected any problems at Santander. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Santander users through our website.

1. 

   Mobile App (47%)

2. 

   Login (21%)

3. 

   Website (16%)

4. 

   Transactions (11%)

5. 

   Withdrawals (5%)

Community Discussion

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Santander Issues Reports Near Cowes, England

Latest outage, problems and issue reports in Cowes and nearby locations:

• Lauren (@pillsnthrills_) reported 48 minutes ago from Portsmouth, England

  It’s my understand that you can be in possession of a Help to Buy ISA AND a LISA, but can only use the government bonus from just the 1 account. Is this still correct? Friend was told by a staff member at @santanderuk branch that this is wrong ?? @MartinSLewis

• Neil Mead (@neilmead) reported 48 minutes ago from Fareham, England

  Been an @Barclays customer for over 30 years. Love the online banking (they one of the first) and app, but the chat and video call functions are hopeless. Only want to open an account for my daughter, but too difficult. Going to @santanderuk now instead.

Santander Issues Reports

Latest outage, problems and issue reports in social media:

• Chris Jenkinson (@UNISONRegSec) reported 3 minutes ago

  @AskVirginMoney shocking service this morning. Impossible to speak to anyone about registering Power of Attorney. Web site search doesn’t even recognise term. Sharp contrast to @santanderuk who were accessible, helpful and made the process simple.

• Suzystiddy (@suzystiddy) reported 4 minutes ago

  @santanderuk my daughter has just started uni, is in a strange city, and still does not have access to online banking as she has not received part 2 of the letters. She has had them resent to her over a week ago. What can she do to get this resolved?

• Priscilla (@Priscil19688867) reported 4 minutes ago

  @santanderuk @santanderukhelp I have been on hold for an hour, online chat is a robot and of no help. Still not received a new card after 11 days having been scammed can someone get in touch please

• DJ MR VEE (@MrVeeTheDj) reported 5 minutes ago

  @santanderuk hey what time does your customer service close? Been on hold for 30 minutes with it just raining continually.

• Peter White (@1Petewhite) reported 8 minutes ago

  @santanderuk Credit card section get you fingers out your arses and answer the ****ing phones, you as useless as a fart in a space suit, if not worse. Mike Regnier  get off your arse and sort you customer service out... its **** to say the least. Everyone move to another bank!!

• Jordan B (@GMaggiordomo) reported 12 minutes ago

  @santanderuk trying to make a chargeback claim via online banking but it tells me to make sure my details are up to date. I have confirmed this but still having issues (note that the mobile number is showing as "-" on the dispute page). What can I do?

• OberonJewellery (@OberonJewellery) reported 12 minutes ago

  Really fed worth @santanderuk @santanderukhelp had a cheque sent from Canade to pay in, branch very unhelpful, website hopeless, had to post it ourselves as branch couldn’t/wouldn’t help, although delivered next day took 10 days to even start progressing.

• Peter White (@1Petewhite) reported 14 minutes ago

  @santanderuk Credit card section get you fingers out your arses and answer the ****ing phones. You as useless as a fart in a space suit, if not work. Mike Regnier  get off your arse and sort you customer service out... its **** to say the least.

• Sarah (@sarah_inLondon) reported 16 minutes ago

  @santanderuk Do you set out on purpose to be as difficult and obstructive as you can & refuse to help customers. What I have experienced today is nothing other than negligence on your part. #bullyboytactics @PutneyFleur @MartinSLewis

• Laura Denning (@laura_denning) reported 16 minutes ago

  @santanderuk I'd like to talk about my overdraft. Can I DM you? I hate customer services....