Is Santander down in Cowes, Isle of Wight, England?
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Santander UK plc is a British bank, wholly owned by the Spanish Santander Group. Santander offers current accounts, savings, investments, loans, credit cards and other financial products.
Full Outage Map
TransactionsProblems in the last 24 hours in Cowes, England
The chart below shows the number of Santander reports we have received in the last 24 hours from users in Cowes and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by Santander users through our website.
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Mobile App (47%)
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Login (21%)
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Website (16%)
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Transactions (11%)
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Withdrawals (5%)
Community Discussion
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Santander Issues Reports Near Cowes, England
Latest outage, problems and issue reports in Cowes and nearby locations:
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Lauren
(@pillsnthrills_) reported
from
Portsmouth, England
It’s my understand that you can be in possession of a Help to Buy ISA AND a LISA, but can only use the government bonus from just the 1 account. Is this still correct? Friend was told by a staff member at @santanderuk branch that this is wrong ?? @MartinSLewis
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Neil Mead
(@neilmead) reported
from
Fareham, England
Been an @Barclays customer for over 30 years. Love the online banking (they one of the first) and app, but the chat and video call functions are hopeless. Only want to open an account for my daughter, but too difficult. Going to @santanderuk now instead.
Santander Issues Reports
Latest outage, problems and issue reports in social media:
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Iain White
(@WhiteIain) reported
from
Bracknell, England
@santanderuk 40 mins on hold and still on hold actually sat in one of your branches who can’t help me after a call this morning to you advised me to go to a branch . Is this acceptable on any level . Anyone suggest a better more modern business bank I should be switching to ?
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Niall S
(@S44235689) reported
Dear @santanderuk thats twice in two months you've blocked access to my accounts. Already waiting in fraud q ten minutes. Get the compensation chequebook out again. It will cost £200 this time.
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Lee-AnneBonnes
(@pinkgirldancing) reported
Trying to get through to speak to someone @santanderuk to do one simple thing is impossible right now!! You can do most things online except changing a payment date…. Was on hold for nearly an hour then it cut off 😩 @santanderukhelp
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Groundtraveller
(@Groundtravelle1) reported
@baggie_ade @santanderuk My lad is having issues with Santander he was telling me yesterday.
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Sue Kent
(@sue_kent) reported
@santanderuk was on hold for 1 hour and 5 minutes. Decided enough was enough and hung up. This is unacceptable customer service.
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Emotion’s an ocean in which to hide
(@assortedwaves) reported
Debit card stopped working, told it was faulty (wouldn’t stop it being used online but still) Ordered new one, still can’t use contactless. Went to the branch to get help, was told no one could help as I didn’t have an appointment @santanderuk you can go & suck my salty lolly!
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yvmcb
(@yvmcb) reported
@santanderuk twice your customer service have cut off my call mid conversation morning. Trying to open a new account is proving very difficult.
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Mark 💙
(@marknlou) reported
@santanderukhelp On hold for 30 mins.Then get transferred to the switch dept. After a 5 minute apology as your company failed to contact me to sort a technical problem at your end, a guy says he’ll call me back at 7:30pm. Has he called? NO!! Is this level of incompetence common at @santanderuk ?
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Ad Homily #BritainDeservesBetter 💙🇪🇺🌈🇬🇧
(@HomilyAd) reported
@santanderuk Happy days - today I went to local branch to open new account and wanting help - no appointment available till 2023 - then phoned to change bank telephone contact - took 90 mins, two calls to different departments and an awful lot of waiting .. & Muzak - progress?
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Kelly1967
(@Kelly19673) reported
@santanderuk AGAIN over one hour holding on the phone to speak with someone. So that is 3 hours of my life wasted. Please explain this appalling customer service. Anyone thinking of using Santander should think twice. Shocking service 😡