Santander

Is Santander down in Chesterfield, Derbyshire, England?

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Santander UK plc is a British bank, wholly owned by the Spanish Santander Group. Santander offers current accounts, savings, investments, loans, credit cards and other financial products.

Problems in the last 24 hours in Chesterfield, England

The chart below shows the number of Santander reports we have received in the last 24 hours from users in Chesterfield and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Santander Outage Chart in Chesterfield, Derbyshire, England 01/18/2026 09:55

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Most Reported Problems

The following are the most recent problems reported by Santander users through our website.

  1. Mobile App (57%)

    Mobile App (57%)

  2. Login (16%)

    Login (16%)

  3. Website (14%)

    Website (14%)

  4. Transactions (10%)

    Transactions (10%)

  5. Withdrawals (4%)

    Withdrawals (4%)

Community Discussion

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Santander Issues Reports Near Chesterfield, England

Latest outage, problems and issue reports in Chesterfield and nearby locations:

  • LozFox1 Lorraine Fox (@LozFox1) reported from Sheffield, England

    Why can I not get into my online banking app @santanderuk it just keeps freezing on the login page after I enter my pin. There doesn’t appear to be any way to close down or log out!

  • Ijblade ⚔️⚔️⚔️⚔️ (@Ijblade) reported from Sheffield, England

    @santanderuk is there anyone actually working in call centre. On phone at 8 and still cant get through

Santander Issues Reports

Latest outage, problems and issue reports in social media:

  • erinmead_ E 🖤 (@erinmead_) reported

    @santanderuk charged me £11 for being on hold for 8 mins to try and get through to customer service who never actually picked up SIGH

  • ronni_mckay Ronni mckay (@ronni_mckay) reported

    Never seen anything quite as rubbish as the Santander mobile banking app chat . They tell you how you can close your account on there but when you go on there they make it impossible to get past the first 2 questions. I want to close my credit card account @santanderuk HELP

  • ldp67 leighpovall (@ldp67) reported

    @santanderuk im concerned i recieved a letter today about only paying minimum amount each month. I was not aware i had a current credit card with you. I am not registered for online banking with you and always pay my outstanding balance each month.please help me

  • TashaMellCoh Tasha MC (@TashaMellCoh) reported

    @drs1969 Customer service, like bug fixing, is somehow unimportant once they've got your money. E.g. @santanderuk having a known bug on their account switching service for several months

  • Georgeyboy27 G (@Georgeyboy27) reported

    @santanderuk @santanderukhelp worst customer service I’ve ever experienced. Got people trying to commit fraud on my account and I can’t get through to any c*nt On hold for over an hour. Utterly useless

  • joestevens442 joe (@joestevens442) reported

    @santanderuk gave up friday gave up Saturday trying to call the bank no staff equals no customer service

  • ladyrare1 Bovver Gurls (@ladyrare1) reported

    @santanderuk CHANGE YOUR ADVERTISING AGENCY THE ANT & DEC ADS ARE BLINKING AWFUL look at HALFORDS or RAIL adverts they are EXTREMELY-GOOD

  • gadinia345 gadinia (@gadinia345) reported

    @Hollybob1232 @santanderuk Dm @viewcyberhelp for instant recovery ASAP he help me solved my problem when I have similar issue with my locked account. 100% sure

  • LizDallimore Lizzie D (@LizDallimore) reported

    @santanderuk You have the worst Customer Care I have ever had the misfortune to experience. Do you bully all your customers into having to make a withdrawal or a shop purchase in order to qualify for a bank card? Absolutely dreadful new mandatory regime! Shame on you!

  • heheh16237593 heheh (@heheh16237593) reported

    @santanderuk not the best customer service.. literally was on hold for half an hour then it started ringing for another half an hour with no one answering? This was the only time I had to call today after attempting to call yesterday as well.