Santander

Is Santander down in Chesterfield, Derbyshire, England?

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Santander UK plc is a British bank, wholly owned by the Spanish Santander Group. Santander offers current accounts, savings, investments, loans, credit cards and other financial products.

Problems in the last 24 hours in Chesterfield, England

The chart below shows the number of Santander reports we have received in the last 24 hours from users in Chesterfield and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Santander Outage Chart in Chesterfield, Derbyshire, England 12/05/2025 17:05

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Most Reported Problems

The following are the most recent problems reported by Santander users through our website.

  1. Mobile App (50%)

    Mobile App (50%)

  2. Website (17%)

    Website (17%)

  3. Login (17%)

    Login (17%)

  4. Transactions (11%)

    Transactions (11%)

  5. Withdrawals (6%)

    Withdrawals (6%)

Community Discussion

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Santander Issues Reports Near Chesterfield, England

Latest outage, problems and issue reports in Chesterfield and nearby locations:

  • LozFox1 Lorraine Fox (@LozFox1) reported from Sheffield, England

    Why can I not get into my online banking app @santanderuk it just keeps freezing on the login page after I enter my pin. There doesn’t appear to be any way to close down or log out!

  • Ijblade ⚔️⚔️⚔️⚔️ (@Ijblade) reported from Sheffield, England

    @santanderuk is there anyone actually working in call centre. On phone at 8 and still cant get through

Santander Issues Reports

Latest outage, problems and issue reports in social media:

  • davoloid Dave T-W (@davoloid) reported

    @TfL the @santanderuk Cycle hire system is borked at the moment. Wouldn't release bikes the other day to my key, login system struggling this morning and indicated I'd been charged anyway. Today took 2 goes to unlock both times. Now website just showing internal server errors.

  • BaseStation_lDN BaseStation (@BaseStation_lDN) reported

    @santanderuk - 45 mins waiting in call queue and still no progress, in addition registration for online account doesn't work. People are desperate for mortgage help

  • cathynewelluk Catherine Newell (@cathynewelluk) reported

    @santanderuk - I have now been on hold for 1 1/2 hours and it is getting beyond a joke!!! This is the worst service I have every encountered and I will be complaining the the financial ombudsman about this - do you have anyone working in your teams????? Very Annoyed Customer

  • deanmarcjacobs Dean Jacobs (@deanmarcjacobs) reported

    @santanderuk urgently need to speak to mortgage team about a payment error - on hold yesterday for 2 hours, today for 1 hour so far. Is 0800 783 9738 correct?

  • NortonTweets1 Richard Norton (@NortonTweets1) reported

    @santanderuk I have multiple products with you and am in the process of switching mortgage deal from one Sant product to another. I’ve spent 4 hours on hold to you in the past 3 days and cannot get through to your mortgage dept. You virtual assistant is useless. Please help!

  • shajeda1 shajeda ahmed (@shajeda1) reported

    @santanderuk I’ve been calling multiple times everyday this week to be put through to a mortgage advisor in order to fix my mortgage rate each time I get cut off after holding for over 2hrs!!!!!

  • dirtybutfresh Cyrus aka Mr DBF 😎 (@dirtybutfresh) reported

    @santanderuk I’ve been on the phone over and hour to report fraudulent activity on my account and I’m still on hold I’m changing to Barclays there a better bank 🏦 because your service is appalling to say the least

  • JackHavercroft Jack Havercroft (@JackHavercroft) reported

    @santanderuk I have called your number regarding a credit card query 4 times. I have now waited a total of 3 HOURS listening to an automated message telling me to wait. This is appalling ‘customer service’. Your online chat is useless. Give me a proper number to call.PLEASE!

  • juniperjen3 Jen (@juniperjen3) reported

    @santanderuk @santanderukhelp really frustrating to wait 56 mins on hold (at work) to speak to someone re your mortgage offer who then cuts me off!!! Can you help?

  • designs22u Shelley Knowles (@designs22u) reported

    @santanderuk put me on hold for 58 minutes then hang up on me? Get me a new bank quick, too many problems with you.