Santander

Is Santander down in Chesterfield, Derbyshire, England?

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Santander UK plc is a British bank, wholly owned by the Spanish Santander Group. Santander offers current accounts, savings, investments, loans, credit cards and other financial products.

Problems in the last 24 hours in Chesterfield, England

The chart below shows the number of Santander reports we have received in the last 24 hours from users in Chesterfield and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Santander Outage Chart in Chesterfield, Derbyshire, England 01/23/2026 01:20

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Most Reported Problems

The following are the most recent problems reported by Santander users through our website.

  1. Mobile App (57%)

    Mobile App (57%)

  2. Login (16%)

    Login (16%)

  3. Website (14%)

    Website (14%)

  4. Transactions (10%)

    Transactions (10%)

  5. Withdrawals (4%)

    Withdrawals (4%)

Community Discussion

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Santander Issues Reports Near Chesterfield, England

Latest outage, problems and issue reports in Chesterfield and nearby locations:

  • Ijblade ⚔️⚔️⚔️⚔️ (@Ijblade) reported from Sheffield, England

    @santanderuk is there anyone actually working in call centre. On phone at 8 and still cant get through

  • LozFox1 Lorraine Fox (@LozFox1) reported from Sheffield, England

    Why can I not get into my online banking app @santanderuk it just keeps freezing on the login page after I enter my pin. There doesn’t appear to be any way to close down or log out!

Santander Issues Reports

Latest outage, problems and issue reports in social media:

  • gedme The tartan bunnet 🏴󠁧󠁢󠁳󠁣󠁴󠁿 (@gedme) reported

    I am now at the stage of feeling so low with it all @santanderuk I am my wife’s carer even though Helen is still in Roxburgh house, I’m tired upset and sore all over but here’s the thing she’s my wife and I will put up with my pain to help her maybe you should do the same.

  • jacky_hodges jacky hodges (@jacky_hodges) reported

    10 days waiting for @santanderuk to unblock my account even though I have passed all their financial tests 5 times over. Surely I should have access to my own money. They tell me I have a case worker but I've still had no communication from them. #poorcustomerservice

  • jacky_hodges jacky hodges (@jacky_hodges) reported

    10 days with no access to my @santanderuk account due to their incompetence. No communication since they told me Friday evening that they had another 2 hours to sort it! Next step is to contact the #financialombudsman

  • lotty966 Lotty Baker (@lotty966) reported

    @santanderuk hi I need help I’m locked out of my bank account and can’t call you as I’m not in the UK

  • Gramoss Grammoss #FBPE (@Gramoss) reported

    @santanderuk I’ve been calling you every few days for the last few weeks and hanging up after an hour or two. I’ve tried your online chat service but there’s only a robot there (Sandi). Do you have one day a month, perhaps, when a customer can speak to you or talk online?

  • lunchie Andy Brown (@lunchie) reported

    @santanderuk So I find one of your customers wallet on the street, with their Santander card, and you can’t be bothered to call your customer and let them know!! Great service!

  • _markwiltshire Mark Wiltshire 💙 (@_markwiltshire) reported

    @santanderuk Experienced terrible customer service on your in app chat today - agent responded and just hung up - without waiting for response. Disgusting - its like you couldn't care less about your customers. !!!!

  • tallllllia Talia (@tallllllia) reported

    @twigstwt @santanderuk Idk if there's an issue or something with them and PayPal at the minute because everything I've paid for this week via PayPal isn't even showing on santander app as gone out

  • CustardKaty Katy Luboff (@CustardKaty) reported

    @santanderuk #complaint terrible customer service . Promised posted mortgage update not arrived . Unable to contact by phone as on hold hours. No email replies either

  • ClarissaCust Clarissa Custance (@ClarissaCust) reported

    @santanderuk is there an issue with your phone line? Doesn’t seem to be connecting today….