Santander

Is Santander down in Chesterfield, Derbyshire, England?

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Santander UK plc is a British bank, wholly owned by the Spanish Santander Group. Santander offers current accounts, savings, investments, loans, credit cards and other financial products.

Problems in the last 24 hours in Chesterfield, England

The chart below shows the number of Santander reports we have received in the last 24 hours from users in Chesterfield and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Santander Outage Chart in Chesterfield, Derbyshire, England 01/01/2026 11:50

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Most Reported Problems

The following are the most recent problems reported by Santander users through our website.

  1. Mobile App (59%)

    Mobile App (59%)

  2. Login (18%)

    Login (18%)

  3. Website (12%)

    Website (12%)

  4. Transactions (8%)

    Transactions (8%)

  5. Withdrawals (4%)

    Withdrawals (4%)

Community Discussion

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Santander Issues Reports Near Chesterfield, England

Latest outage, problems and issue reports in Chesterfield and nearby locations:

  • Ijblade ⚔️⚔️⚔️⚔️ (@Ijblade) reported from Sheffield, England

    @santanderuk is there anyone actually working in call centre. On phone at 8 and still cant get through

  • LozFox1 Lorraine Fox (@LozFox1) reported from Sheffield, England

    Why can I not get into my online banking app @santanderuk it just keeps freezing on the login page after I enter my pin. There doesn’t appear to be any way to close down or log out!

Santander Issues Reports

Latest outage, problems and issue reports in social media:

  • steel_lorraine Lorraine Steel (@steel_lorraine) reported

    @santanderuk Lets hope he sorts out all the issues you have every month with customers cards being declined!!!!

  • LozFox1 Lorraine Fox (@LozFox1) reported

    Hey @santanderukhelp @santanderuk I am your customer but why can’t I apply for a Santander123Lite account & get the £130 trf fee & cash back on bills but this is only for NEW CUSTOMERS 😡😡😡 #terriblecustomerservice

  • NjeriNash Njeri (@NjeriNash) reported

    @santanderuk @santanderukhelp @bancosantander are you working today? I’m losing the will to live, been on hold for 35 minutes!!!! This is enough to make me close my account😡😡

  • emmm__h eeeeeeemz (@emmm__h) reported

    @santanderuk never known a phone service so shocking in all my life. Sat on hold for 45 minutes to get through, for the person to tell me ‘your details haven’t been registered with our machine, you’ll have to call back’. There’s fraud activity on my account. This is an Emergancy!

  • Sparkes Matthew Sparkes (@Sparkes) reported

    I've had 4-5 bank accounts fraudulently opened in my name in last couple of years. Getting it sorted is like pulling teeth, and banks act as if it's not their problem. It's even happened twice at @santanderuk. And trying to report to police via @actionfrauduk is painful.

  • vickipeck16 vicki peck 💙 (@vickipeck16) reported

    @santanderuk I received 2 extremely concerning text messages about an hour ago regarding our account. Ive been on hold for over 31 minutes to report this and still haven’t got through!! Neither can I email you!!! 30 years I have been a customer! Disgraceful

  • miashikari mia☀️ (@miashikari) reported

    Why does my @santanderuk card keep rejecting in shops and then when I get home and check mobile banking find its actually taken it multiple times? I cannot afford this ****

  • Defencebrief Nicholas Diable (@Defencebrief) reported

    @CookeLouise A lot of companies don't help customers avoid being defrauded. I used to have a @santanderuk credit card. They'd phone me up out of the blue wanting to discuss my account but refused to give me any info to prove they were legit. Then they wonder why customers fall for scams!

  • Joby_Chapman Jo (@Joby_Chapman) reported

    @santanderuk Well it can’t get any worse that the Micky Mouse system you currently have. Your customer service is designed to delay and avoid any accountability. I have tried multiple routes to get a simple response. Your playing with peoples lives !

  • treborapp Treborapp (@treborapp) reported

    @toryboypierce @TSB Same as @santanderuk trying to get through to customer service through their online bot “Sandi” is an absolute shambles. I currently have accounts and insurance with them. That will change in the very near future. No customer service here either.