Santander status: access issues and outage reports

Problems in the last 24 hours in Chesterfield, England

The chart below shows the number of Santander reports we have received in the last 24 hours from users in Chesterfield, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Most Reported Problems

The following are the most recent problems reported by Santander users through our website.

• Mobile App (39%)
• Website (26%)
• Transactions (17%)
• Login (11%)
• Transfer (6%)
• Withdrawals (2%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Santander Issues Reports Near Chesterfield, England

Latest outage, problems and issue reports in Chesterfield and nearby locations:

• 
  Lorraine Fox (@LozFox1) reported 11 minutes ago from Sheffield, England

  Why can I not get into my online banking app @santanderuk it just keeps freezing on the login page after I enter my pin. There doesn’t appear to be any way to close down or log out!

• 
  ⚔️⚔️⚔️⚔️ (@Ijblade) reported 13 minutes ago from Sheffield, England

  @santanderuk is there anyone actually working in call centre. On phone at 8 and still cant get through

Santander Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Avril Green (@3bellfoot9) reported 11 minutes ago

  @MorganBroadcast @NeilMackay78 @santanderuk TSB take fraud of their customers very seriously. They pay back 93% of all customer frauds. Most other high st banks are under 45%.

• 
  Will Rolls (@willrolls) reported 11 minutes ago

  @MorganBroadcast Sorry to hear about this. My back at @LloydsBank managed to refund the fraud to me when I got scammed - a much better service than @santanderuk who appear to be on another side (not their customer‘s)

• 
  Michelle Singlehurst 🔸 (@miche2my) reported 11 minutes ago

  @nb87120292 @santanderuk Terrible, it also doesn't surprise me. Might do the same with daughters, only took it out as was easy to do online.

• 
  𝓒𝓱𝓪𝓻𝓵𝓸𝓽𝓽𝓮 (@charlotteukcity) reported 13 minutes ago

  @MorganBroadcast Utterly shameful @santanderuk will never bank with you now! Charlotte I’m so sorry. You must feel violated and let down beyond words!

• 
  AJ (@A4R0N_J0HN50N) reported 14 minutes ago

  @MorganBroadcast @santanderuk If they accessed your santander app, they could have used the ‘view PIN’ function. Raise an official complaint & say you will be referring your complaint to the financial ombudsman service, it was bank error, they didn’t follow your instruction for your mobile not to be contacted

• 
  Fox vickie (@Foxvickie2) reported 16 minutes ago

  @MorganBroadcast @PeterDbrash Can we help put pressure on @santanderuk to do the right thing and refund you?

• 
  Ouch Mouse (@OuchMouse8) reported 21 minutes ago

  @MorganBroadcast @santanderuk And they wouldn’t let me close my account because there were pending transactions on it 🤡 I sincerely hope they get their **** together, and that something gets done because this is so beyond unacceptable

• 
  jackie watson (@jackie8506) reported 23 minutes ago

  @MorganBroadcast What a terrible thing to happen, I hope you get refunded. I switched from NatWest to @santanderuk this week, this is very concerning, I might switch back.

• 
  JackieC (@jackiecahill5) reported 25 minutes ago

  @PatrickNeylan @santanderuk Every single time I call my telephone banking service they push this on me. Every single time I say- nah, I like talking to people. I don't understand "apps" and I don't care! #luddite

• 
  helen mccoll (@HelenMccoll) reported 26 minutes ago

  @MorganBroadcast Terrible support from @santanderuk Hope you get things sorted