Is Santander down in Chesterfield, Derbyshire, England?
Some problems detected
Users are reporting problems related to: mobile app, website and transactions.
Santander UK plc is a British bank, wholly owned by the Spanish Santander Group. Santander offers current accounts, savings, investments, loans, credit cards and other financial products.
Full Outage Map
TransactionsProblems in the last 24 hours in Chesterfield, England
The chart below shows the number of Santander reports we have received in the last 24 hours from users in Chesterfield and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
March 20: Problems at Santander
Santander is having issues since 10:00 AM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Santander users through our website.
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Mobile App (42%)
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Website (25%)
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Transactions (15%)
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Login (10%)
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Transfer (5%)
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Withdrawals (2%)
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Santander Issues Reports Near Chesterfield, England
Latest outage, problems and issue reports in Chesterfield and nearby locations:
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Lorraine Fox
(@LozFox1) reported
from
Sheffield, England
Why can I not get into my online banking app @santanderuk it just keeps freezing on the login page after I enter my pin. There doesn’t appear to be any way to close down or log out!
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⚔️⚔️⚔️⚔️
(@Ijblade) reported
from
Sheffield, England
@santanderuk is there anyone actually working in call centre. On phone at 8 and still cant get through
Santander Issues Reports
Latest outage, problems and issue reports in social media:
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aussiesteve
(@SteveMa30266134) reported
@santanderuk now holding again, second time, 1st time 60 plus mins no answer, used your chat service but no one knows what they are doing...what sort of a business is this
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Ali Delius
(@BehartOBlock) reported
@santanderuk terrible service. Tried to withdraw cash. Went to 2 branches closed. Customer service appalling. 3 calls due to being cut off. 4 hours later no cash. Adviser could not get an answer from a branch I suggested. “I can’t help you” still ringing in my ears!
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Conor Dite
(@DiteConor) reported
@santanderukhelp @santanderuk I'm struggling to get the app to work, keeps crashing when I open it. I'm on a Samsung s21 ultra on the latest update, other banking apps are working fine, but no luck with yours, anything I'm missing, or anyone else having this problem.
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Nick Jones
(@Nickdoesstandup) reported
@santanderuk Cant pay for anything online AGAIN. Rung customer services numerous times, on hold for half an hour every time and still no reply. Sbocking service!
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Tony ******
(@tonysupernova) reported
from
Croydon, England
@santanderuk @santanderukhelp I was making an online payment from my 123 account when I suddenly get a message that access is blocked! On hold now trying to get through to the helpdesk for 1 hour and counting.. #CustomerService #Santander #whatajoke
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Chris Creissen
(@ChristopheSkis) reported
@blendosc @santanderuk Customer Experience
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Sam
(@Ram_SobertZ) reported
i genuinely have never gone over 6 months without @santanderuk allowing some **** to take hundreds of pounds out of my bank account without my consent. How is a company this terrible at security still allowed to function.
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Tom Sugg
(@tomsugg) reported
@santanderuk absolutely fuming. Over an hour waiting h to make a payment. Lady takes my details then puts me on hold for another 30 mins and I get cut off at 8pm because you close. Awful awful customer service 😡
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Gilly B
(@GillyB9) reported
@santanderuk Sent money to my daughter on 26/12/21 We are both existing customers. I used her maiden name in error. She has recently been married. The money left my account but she has not received it. How do we rectify this ?
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caroline steward
(@carolineeduth47) reported
@santanderuk - is it really acceptable to you keep customers waiting for you to answer the phone - currently 1hr 14min and rising - to report a security issue?