Santander

Is Santander down in Chester, England?

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Santander UK plc is a British bank, wholly owned by the Spanish Santander Group. Santander offers current accounts, savings, investments, loans, credit cards and other financial products.

Problems in the last 24 hours in Chester, England

The chart below shows the number of Santander reports we have received in the last 24 hours from users in Chester and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Santander Outage Chart in Chester, England 03/13/2025 17:40

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Most Reported Problems

The following are the most recent problems reported by Santander users through our website.

  1. Transactions (31%)

    Transactions (31%)

  2. Mobile App (22%)

    Mobile App (22%)

  3. Website (17%)

    Website (17%)

  4. Login (14%)

    Login (14%)

  5. Transfer (12%)

    Transfer (12%)

  6. Withdrawals (4%)

    Withdrawals (4%)

Live Outage Map Near Chester, England

The most recent Santander outage reports came from the following cities: Liverpool.

Loading map, please wait...
City Problem Type Report Time
United KingdomLiverpool Mobile App
United KingdomLiverpool Transfer
United KingdomLiverpool Login
United KingdomLiverpool Withdrawals
United KingdomLiverpool Withdrawals
United KingdomBuckley Mobile App

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Santander Issues Reports Near Chester, England

Latest outage, problems and issue reports in Chester and nearby locations:

  • JoBoyd71656844 Jo Boyd (@JoBoyd71656844) reported from Liverpool, England

    @santanderuk appalling time scale waiting for the security team on the phone. 1hr 30 and then gets cut off!!!! My account is blocked and cannot access my funds terrible customer service

  • Thoma5Reid Virtutis Gloria Merces - Slava Ukraini (@Thoma5Reid) reported from Huntington, England

    @santanderuk I'm trying to access my banking via your banking app, but I get a message saying server not responding try again?

  • MondoMoody Sir MondoTheMoody for *PM *Poet Minister (@MondoMoody) reported from Widnes, England

    @santanderukhelp @santanderuk @MoneySavingExp Still not sorted.After 3 useless letters, 8 calls.10hrs spent.Every Customer Service Agent telling me the last Agent had given me the wrong information (6 of them in total) No call back from Complaints 2 days after registering. Thought I'd lost my pension. Distraught.Made me ill.

  • LongTingz_L17 Long-E (@LongTingz_L17) reported from Liverpool, England

    @santanderuk having huge technical difficulties, your website keeps kicking me out

  • MondoMoody Sir MondoTheMoody for *PM *Poet Minister (@MondoMoody) reported from Widnes, England

    @santanderukhelp @santanderuk ?Criminal Customer Service.Voted worst bank by @MoneySavingExp.I concur.Opened EasyAccessSaver to add to Mortgage Acct.Sent my whole Pension pot.Their mistakes locked me out.Didn't even know if it got there for 2 weeks.10 hrs.8 phone calls. Zero service.Don't bother

  • MondoMoody Sir MondoTheMoody for *PM *Poet Minister (@MondoMoody) reported from Widnes, England

    @MoneySavingExp @santanderuk Still not sorted.After 3 useless letters, 8 calls.10hrs spent.Every Customer Service Agent telling me the last Agent had given me the wrong information (6 of them in total) No call back from Complaints 2 days after registering. Thought I'd lost my pension. Distraught.Made me ill.

  • MondoMoody Sir MondoTheMoody for *PM *Poet Minister (@MondoMoody) reported from Widnes, England

    @santanderuk @santanderuk ?Criminal Customer Service.Voted worst bank by @MoneySavingExp.I concur.Opened EasyAccessSaver to add to Mortgage Acct.Sent my whole Pension pot.Their mistakes locked me out.Didn't even know if it got there for 2 weeks.10 hrs.8 phone calls. Zero service.Don't bother

  • mikekivi Mike Kivi 🟨🟥 (@mikekivi) reported from Liverpool, England

    @santanderuk how do I find my mortgage sort code number so I can register for online banking? Can’t find on the web site, Sandi tells me to log on to online banking, had my call to the Call Centre dropped 3 times while trying to speak to a person…

  • MondoMoody Sir MondoTheMoody for *PM *Poet Minister (@MondoMoody) reported from Widnes, England

    @santanderuk @MoneySavingExp Still not sorted.After 3 useless letters, 8 calls.10hrs spent.Every Customer Service Agent telling me the last Agent had given me the wrong information (6 of them in total) No call back from Complaints 2 days after registering. Thought I'd lost my pension. Distraught.Made me ill.

  • MondoMoody Sir MondoTheMoody for *PM *Poet Minister (@MondoMoody) reported from Widnes, England

    @MoneySavingExp @santanderuk ?Criminal Customer Service.Voted worst bank by @MoneySavingExp.I concur.Opened EasyAccessSaver to add to Mortgage Acct.Sent my whole Pension pot.Their mistakes locked me out.Didn't even know if it got there for 2 weeks.10 hrs.8 phone calls. Zero service.Don't bother

Santander Issues Reports

Latest outage, problems and issue reports in social media:

  • thehitcher34 Andy (@thehitcher34) reported

    @santanderuk is Doncaster branch open on a Saturday? It says so on the website but I want to check before travelling, thanks.

  • ladyrare1 Bovver Gurls (@ladyrare1) reported

    @santanderuk CHANGE YOUR ADVERTISING AGENCY THE ANT & DEC ADS ARE BLINKING AWFUL look at HALFORDS or RAIL adverts they are EXTREMELY-GOOD

  • ldp67 leighpovall (@ldp67) reported

    @santanderuk im concerned i recieved a letter today about only paying minimum amount each month. I was not aware i had a current credit card with you. I am not registered for online banking with you and always pay my outstanding balance each month.please help me

  • lloydagabriel Lloyd-Gabriel Burden (@lloydagabriel) reported

    @santanderuk after waiting an hour each time I was hung up on TWICE by customer services, I’m desperately trying to access my account and it’s still unresolved

  • Oliver63953847 Oliver (@Oliver63953847) reported

    @santanderuk can people who use 123 mini accounts switch to different banks using the switch guarantee service?

  • gadinia345 gadinia (@gadinia345) reported

    @Hollybob1232 @santanderuk Dm @viewcyberhelp for instant recovery ASAP he help me solved my problem when I have similar issue with my locked account. 100% sure

  • colinofhove Colin Blake (@colinofhove) reported

    @santanderuk having an issue with making transfers to my isa account, any help please?

  • radiochelsea Lady Chelsea Norris (@radiochelsea) reported from Stockport, England

    2/2 you then suggest get cash out, you’ve shut all the branches? Also no one takes cash anymore. You then suggest using my other accounts with you - that I have no cards for. So how do I pay for food? Absolutely disgusting service and I will be leaving @santanderuk

  • neilwinton1 Neil Winton (@neilwinton1) reported

    @santanderuk hard to imagine a more crass use of your money by thinking an add starring #antanddec would help attract customers. You must have contempt for us.

  • ronni_mckay Ronni mckay (@ronni_mckay) reported

    Never seen anything quite as rubbish as the Santander mobile banking app chat . They tell you how you can close your account on there but when you go on there they make it impossible to get past the first 2 questions. I want to close my credit card account @santanderuk HELP