Santander

Is Santander down in Chester, England?

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Santander UK plc is a British bank, wholly owned by the Spanish Santander Group. Santander offers current accounts, savings, investments, loans, credit cards and other financial products.

Problems in the last 24 hours in Chester, England

The chart below shows the number of Santander reports we have received in the last 24 hours from users in Chester and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Santander Outage Chart in Chester, England 05/11/2025 04:25

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Most Reported Problems

The following are the most recent problems reported by Santander users through our website.

  1. Mobile App (33%)

    Mobile App (33%)

  2. Transactions (27%)

    Transactions (27%)

  3. Login (15%)

    Login (15%)

  4. Website (14%)

    Website (14%)

  5. Transfer (11%)

    Transfer (11%)

  6. Withdrawals (1%)

    Withdrawals (1%)

Community Discussion

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Santander Issues Reports Near Chester, England

Latest outage, problems and issue reports in Chester and nearby locations:

  • Thoma5Reid Virtutis Gloria Merces - Slava Ukraini (@Thoma5Reid) reported from Huntington, England

    @santanderuk I'm trying to access my banking via your banking app, but I get a message saying server not responding try again?

  • JoBoyd71656844 Jo Boyd (@JoBoyd71656844) reported from Liverpool, England

    @santanderuk appalling time scale waiting for the security team on the phone. 1hr 30 and then gets cut off!!!! My account is blocked and cannot access my funds terrible customer service

  • mikekivi Mike Kivi 🟨🟥 (@mikekivi) reported from Liverpool, England

    @santanderuk how do I find my mortgage sort code number so I can register for online banking? Can’t find on the web site, Sandi tells me to log on to online banking, had my call to the Call Centre dropped 3 times while trying to speak to a person…

  • MondoMoody Sir MondoTheMoody for *PM *Poet Minister (@MondoMoody) reported from Widnes, England

    @santanderuk @santanderuk ?Criminal Customer Service.Voted worst bank by @MoneySavingExp.I concur.Opened EasyAccessSaver to add to Mortgage Acct.Sent my whole Pension pot.Their mistakes locked me out.Didn't even know if it got there for 2 weeks.10 hrs.8 phone calls. Zero service.Don't bother

  • LongTingz_L17 Long-E (@LongTingz_L17) reported from Liverpool, England

    @santanderuk having huge technical difficulties, your website keeps kicking me out

  • MondoMoody Sir MondoTheMoody for *PM *Poet Minister (@MondoMoody) reported from Widnes, England

    @santanderuk @MoneySavingExp Still not sorted.After 3 useless letters, 8 calls.10hrs spent.Every Customer Service Agent telling me the last Agent had given me the wrong information (6 of them in total) No call back from Complaints 2 days after registering. Thought I'd lost my pension. Distraught.Made me ill.

Santander Issues Reports

Latest outage, problems and issue reports in social media:

  • elaine_belloc ₭ɑmi-kø ~☆ (@elaine_belloc) reported

    @santanderuk Why don't you support crypto?

  • SteveDPIves Steve Ives (@SteveDPIves) reported

    @santanderuk Hi there. If I pay a check drawn on another bank into my Santander account, when should I get the money? Do you clear checks using cheque imaging? I thought it was by midnight the next working day plus 1 more day as I paid it in at the Post Office.

  • YazadP Yazad Parakh (@YazadP) reported

    @santanderuk Shocking customer service - been on hold for over 90min this morning, no response. How do you function?

  • bobslott Bob Slott🖤 (@bobslott) reported

    Dear @santanderuk Any chance your investigators can hurry up and contact me so as my account can be unfrozen after a text message sent to me from your service had a dodgy link in it

  • ChristopheSkis Chris Creissen (@ChristopheSkis) reported

    @blendosc @santanderuk Customer Experience

  • GillyB9 Gilly B (@GillyB9) reported

    @santanderuk Sent money to my daughter on 26/12/21 We are both existing customers. I used her maiden name in error. She has recently been married. The money left my account but she has not received it. How do we rectify this ?

  • tomsugg Tom Sugg (@tomsugg) reported

    @santanderuk absolutely fuming. Over an hour waiting h to make a payment. Lady takes my details then puts me on hold for another 30 mins and I get cut off at 8pm because you close. Awful awful customer service 😡

  • OttoOsirian Otto Osirian (@OttoOsirian) reported

    @santanderukhelp @santanderuk Nope there is absolutely nothing you can do to help me other than to make sure my switch goes through OK when I switch away from you.

  • GabyLascelles Gaby Lascelles (@GabyLascelles) reported

    @santanderuk block my account for no reason, tell me to ring help desk and don't bloody answer! And shut their branches at daft o'clock! How am I actually meant to get my account unblocked?!

  • prateek_4552 Prateek Gupta (@prateek_4552) reported

    @santanderuk @santanderukhelp been on the phone for over an hour, and still waiting… No access to mobile and internet banking, because Santander thinks there’s a security issue, apparently now it’s my responsibility to get it sorted in my own time. Wow!