Santander

Is Santander down in Burgess Hill, West Sussex, England?

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Santander UK plc is a British bank, wholly owned by the Spanish Santander Group. Santander offers current accounts, savings, investments, loans, credit cards and other financial products.

Problems in the last 24 hours in Burgess Hill, England

The chart below shows the number of Santander reports we have received in the last 24 hours from users in Burgess Hill and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Santander Outage Chart in Burgess Hill, West Sussex, England 03/08/2026 01:40

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Most Reported Problems

The following are the most recent problems reported by Santander users through our website.

  1. Mobile App (49%)

    Mobile App (49%)

  2. Website (23%)

    Website (23%)

  3. Login (13%)

    Login (13%)

  4. Transactions (11%)

    Transactions (11%)

  5. Withdrawals (2%)

    Withdrawals (2%)

  6. Transfer (1%)

    Transfer (1%)

Community Discussion

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Santander Issues Reports Near Burgess Hill, England

Latest outage, problems and issue reports in Burgess Hill and nearby locations:

  • Postgate Diane Hellyer (@Postgate) reported from Horsham, England

    Dear @santanderuk, Closing at 12.30 on Friday is not customer service! Not opening until 10 am on Monday isn't enough. I was outside your door, just now, ready to pay a BIG bill. No, l don't bank online, l like to talk to people. But you don't want to chat! #notcustomerservice

  • welshbird1971 welshbird1971 (@welshbird1971) reported from Horsham, England

    @santanderuk can't get through on phone, you're helping other people but not me! Why not have a system so we know where we are in the queue? At least we know someone might answer us. No joy on the online chat either. Awful customer service. Gave up.

  • RichardCR56 Richard #GoneSailing (@RichardCR56) reported from Worthing, England

    @santanderuk The worst #bank in the UK. No branches open, so no, what you might call #customerservice. Left the thieving #Lloyds only to find different problems.

Santander Issues Reports

Latest outage, problems and issue reports in social media:

  • Will_Broadfoot Will Broadfoot (@Will_Broadfoot) reported

    Despite having 70% deposit and 35 years of proven banking with them @santanderuk have refused a VERY modest mortgage. Apparently I shouldn’t have taken out a bounce-back loan. All those ads on tv about wanting to help? Just lies. #GoodbyeSantander @MartinSLewis @MoneySavingExp

  • StogdonPaul Paul Stogdon (@StogdonPaul) reported

    @santanderuk your service is shocking. I've had an account with you for 20 odd years and that's ending now......just spent 3 days on hold and being passed around the wrong departments and finally you assured me the problem was rectified......low and behold nothing had been done

  • NikiJRP The Two Fingered Gardener/writer 🥀🌼🎶🐧 (@NikiJRP) reported

    @ciarale01 @santanderuk @santanderukhelp Oh no that's awful!! I'm so sorry, hope the bank gets that sorted for you xx

  • kavango32 beetee (@kavango32) reported

    @santanderuk Trying to change my email address to receive statements, but I get the message "The contact already exists. PS_0785" and then still get emails to my old address! How do I fix this?

  • 2_nitwhits Jan (@2_nitwhits) reported

    @ciarale01 Sorry to hear this, Ciara. Really hope @santanderuk come through for you. Someone suggested you could do a podcast on this sort of scam to raise awareness - might help others.

  • vix_the_star Vikki (she/her) 👩🏻‍🦼🏳️‍🌈🧚🏻‍♀️🧜🏻‍♀️🐲🦄 ♿️ (@vix_the_star) reported

    @ciarale01 @santanderuk @santanderukhelp So sorry this happened to you. Some people are evil. I hope you’ve got help to sort this out x

  • deccamitford dany (@deccamitford) reported

    cannot wait til I can leave @santanderuk a simple profile update I wish to do and after verifying my identity on the app 50 times on phone and email, they block me and tell me to ring up the help desk, not on your life son!

  • Maroothy Simon (@Maroothy) reported

    @santanderuk Just called to be told you won’t deal with me as a business customer (although I have a select personal account) “Due to COVID” Nice position to be in for you?! #CovidExcuses

  • lance_fogan Lance Fogan (@lance_fogan) reported

    @ciarale01 @santanderuk I to am very sorry hear this, Ciara. I hope @santanderuk will resolve this issue and refund the money that was taken from your account.

  • 22qmum M 💙 (@22qmum) reported

    @ciarale01 @santanderuk I hope they do the right thing and give you your money back @MartinSLewis any further help or advice appreciated on this online fraud that many are being tricked by ?!