Santander

Is Santander down in Burgess Hill, West Sussex, England?

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Santander UK plc is a British bank, wholly owned by the Spanish Santander Group. Santander offers current accounts, savings, investments, loans, credit cards and other financial products.

Problems in the last 24 hours in Burgess Hill, England

The chart below shows the number of Santander reports we have received in the last 24 hours from users in Burgess Hill and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Santander Outage Chart in Burgess Hill, West Sussex, England 01/20/2026 08:05

At the moment, we haven't detected any problems at Santander. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Santander users through our website.

  1. Mobile App (57%)

    Mobile App (57%)

  2. Login (16%)

    Login (16%)

  3. Website (14%)

    Website (14%)

  4. Transactions (10%)

    Transactions (10%)

  5. Withdrawals (4%)

    Withdrawals (4%)

Live Outage Map Near Burgess Hill, West Sussex, England

The most recent Santander outage reports came from the following cities: Lewes.

Loading map, please wait...
City Problem Type Report Time
United KingdomLewes Mobile App
United KingdomBrighton Mobile App
United KingdomBrighton Transactions
United KingdomForest Row Transactions
United KingdomBrighton Transactions
United KingdomBrighton Transactions

Community Discussion

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Santander Issues Reports Near Burgess Hill, England

Latest outage, problems and issue reports in Burgess Hill and nearby locations:

  • welshbird1971 welshbird1971 (@welshbird1971) reported from Horsham, England

    @santanderuk can't get through on phone, you're helping other people but not me! Why not have a system so we know where we are in the queue? At least we know someone might answer us. No joy on the online chat either. Awful customer service. Gave up.

  • Postgate Diane Hellyer (@Postgate) reported from Horsham, England

    Dear @santanderuk, Closing at 12.30 on Friday is not customer service! Not opening until 10 am on Monday isn't enough. I was outside your door, just now, ready to pay a BIG bill. No, l don't bank online, l like to talk to people. But you don't want to chat! #notcustomerservice

  • RichardCR56 Richard #GoneSailing (@RichardCR56) reported from Worthing, England

    @santanderuk The worst #bank in the UK. No branches open, so no, what you might call #customerservice. Left the thieving #Lloyds only to find different problems.

Santander Issues Reports

Latest outage, problems and issue reports in social media:

  • TensaIntensa Scorpiobsession (@TensaIntensa) reported

    @santanderuk Hi, the waiting times are ridiculous. I’ve been on the line for over an hour with no response. I need urgent help. The bot says I need to call and I CANNOT LOG IN thus why I need phone assistance.

  • RitaGiannini4 Rita Giannini (@RitaGiannini4) reported

    @santanderuk I wish I knew the app is down,4 times I have been trying to pay an account & its been declined.Any idea when the app is up and running again?Thank you!!!

  • SpDeLaCruz1 Claretta (@SpDeLaCruz1) reported

    @santanderuk @santanderukhelp So I've made payments from my account but not showing it being taken off my account....I take it the payments will come out when problem fixed

  • iboutaris Ioannis Boutaris (@iboutaris) reported

    @santanderuk Issue hasnt been resolved. What are you doing about compensating your clients as a result of this outage?

  • msljreilly Lauren Reilly (@msljreilly) reported

    @santanderuk Morning my card still isn't allowing transactions same as last night is the system still down ?

  • dobbo1878 dobbo (@dobbo1878) reported

    @ItsMeGTW @santanderuk But if the pins working why would the chip and pin not work in the machine at a shop ?

  • Looneygooner36 Natasha Bartlett (@Looneygooner36) reported

    @santanderuk Tried to make payments online, did not go through 3 times but the amounts are pending in my account, not available for me to get funds, please fix this ASAP

  • JimY2j Jim Hobby Archivist 🏳️‍🌈🏳️‍⚧️🇪🇺🏴󠁧󠁢󠁳󠁣󠁴󠁿 (@JimY2j) reported

    @santanderuk Any update on this issue?

  • Ladyd23Debra Debra Leigh (@Ladyd23Debra) reported

    @santanderuk It’s still not working for online payments / not good Santander - terrible service. It needs to be addressed and it seems it’s MasterCard - they should be held accountable for this ! People need their money and for it to work. I rang yesterday I was told to keep trying !!

  • KieranSmith10 KIERAN (@KieranSmith10) reported

    @santanderuk service is awful. Been waiting on some promised statements for over a week now. Holding me up buying a house now 🥴