Santander

Is Santander down in Burgess Hill, West Sussex, England?

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Santander UK plc is a British bank, wholly owned by the Spanish Santander Group. Santander offers current accounts, savings, investments, loans, credit cards and other financial products.

Problems in the last 24 hours in Burgess Hill, England

The chart below shows the number of Santander reports we have received in the last 24 hours from users in Burgess Hill and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Santander Outage Chart in Burgess Hill, West Sussex, England 12/20/2025 11:50

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Most Reported Problems

The following are the most recent problems reported by Santander users through our website.

  1. Mobile App (56%)

    Mobile App (56%)

  2. Login (20%)

    Login (20%)

  3. Website (14%)

    Website (14%)

  4. Transactions (6%)

    Transactions (6%)

  5. Withdrawals (4%)

    Withdrawals (4%)

Live Outage Map Near Burgess Hill, West Sussex, England

The most recent Santander outage reports came from the following cities: Lewes.

Loading map, please wait...
City Problem Type Report Time
United KingdomLewes Mobile App
United KingdomBrighton Mobile App
United KingdomBrighton Transactions
United KingdomForest Row Transactions
United KingdomBrighton Transactions
United KingdomBrighton Transactions

Community Discussion

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Santander Issues Reports Near Burgess Hill, England

Latest outage, problems and issue reports in Burgess Hill and nearby locations:

  • RichardCR56 Richard #GoneSailing (@RichardCR56) reported from Worthing, England

    @santanderuk The worst #bank in the UK. No branches open, so no, what you might call #customerservice. Left the thieving #Lloyds only to find different problems.

  • welshbird1971 welshbird1971 (@welshbird1971) reported from Horsham, England

    @santanderuk can't get through on phone, you're helping other people but not me! Why not have a system so we know where we are in the queue? At least we know someone might answer us. No joy on the online chat either. Awful customer service. Gave up.

  • Postgate Diane Hellyer (@Postgate) reported from Horsham, England

    Dear @santanderuk, Closing at 12.30 on Friday is not customer service! Not opening until 10 am on Monday isn't enough. I was outside your door, just now, ready to pay a BIG bill. No, l don't bank online, l like to talk to people. But you don't want to chat! #notcustomerservice

Santander Issues Reports

Latest outage, problems and issue reports in social media:

  • steph_janine Stephanie (@steph_janine) reported

    Appalling customer service how can the automated service say you have more members of staff working between 8am - 2pm but no one picks up @santanderuk @santanderukhelp #badcustomerservice #Banking

  • SimonWelburn Simon Welburn (@SimonWelburn) reported

    @SketchLisa @santanderuk Don’t forget to block such numbers.

  • HKesvani HK (@HKesvani) reported

    Can someone with a @santanderuk account help me out here- I think someone tried to fraudulently use my credit card. I was notified about this via text to stop the purchase (of esports stuff lol) but now my credit card details on mobile banking has vanished?

  • Suzie37884664 Suzie (@Suzie37884664) reported

    @lornacatherine1 @santanderuk Thought I had lost my old Facebook account when I got disabled and every attempt to have it restored failed until panel_support on instagram help recover my account

  • SteveSayersOne Steve Sayers 🏴󠁧󠁢󠁳󠁣󠁴󠁿in🇬🇧=👍🏼 #Scexit👎🏼 (@SteveSayersOne) reported

    @santanderuk mobile app not working - gets through security then crashes.

  • FGWay1 Vipul Patel 💙 (@FGWay1) reported

    @santanderuk absolutely brilliant service from Gary Groom at the Stevenage Branch to sort out the mess created by your online team who managed to freeze my account

  • QwertyDesignUK Richard Dale (@QwertyDesignUK) reported from Dewsbury, England

    @santanderuk close all of your branches and make it impossible to call. What kind of service is this?

  • wigmore_welsh wigmore-welsh 💙#FBPE #FBPPR (@wigmore_welsh) reported

    Urrgghh 59 minutes on the phone to @santanderuk who are unable to send out an expenses PDF either via post or email, or have a copy to read online. It would appear I am FORCED to complete online Useless, a high % of the clients I manage would find that impossible

  • heritage_jo Glitter JoJo 💙 #FBPE #JohnsonOut (@heritage_jo) reported from Birmingham, England

    ...@santanderuk took the settlement amount from my bank account. Almost £10,000. Eight days later, Santander have still not received the @webuyanycar amount. I am out of pocket. I have been trying to speak to someone, but as 'online Co' they do not have a dedicated customer..

  • TheReverendBlog The Reverend (@TheReverendBlog) reported

    @MrsMummypennyUK @santanderuk They then spent an hour explaining mortgages, the different options, why they couldn’t help, what could be done to improve what could be borrowed, how to reduce the monthly payment, how overpayments work and finally, they wished good luck on the house search. A massive help :)