Santander

Is Santander down in Burgess Hill, West Sussex, England?

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Santander UK plc is a British bank, wholly owned by the Spanish Santander Group. Santander offers current accounts, savings, investments, loans, credit cards and other financial products.

Problems in the last 24 hours in Burgess Hill, England

The chart below shows the number of Santander reports we have received in the last 24 hours from users in Burgess Hill and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Santander Outage Chart in Burgess Hill, West Sussex, England 03/12/2026 09:15

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Most Reported Problems

The following are the most recent problems reported by Santander users through our website.

  1. Mobile App (51%)

    Mobile App (51%)

  2. Website (23%)

    Website (23%)

  3. Login (12%)

    Login (12%)

  4. Transactions (10%)

    Transactions (10%)

  5. Withdrawals (2%)

    Withdrawals (2%)

  6. Transfer (1%)

    Transfer (1%)

Community Discussion

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Santander Issues Reports Near Burgess Hill, England

Latest outage, problems and issue reports in Burgess Hill and nearby locations:

  • Postgate Diane Hellyer (@Postgate) reported from Horsham, England

    Dear @santanderuk, Closing at 12.30 on Friday is not customer service! Not opening until 10 am on Monday isn't enough. I was outside your door, just now, ready to pay a BIG bill. No, l don't bank online, l like to talk to people. But you don't want to chat! #notcustomerservice

  • RichardCR56 Richard #GoneSailing (@RichardCR56) reported from Worthing, England

    @santanderuk The worst #bank in the UK. No branches open, so no, what you might call #customerservice. Left the thieving #Lloyds only to find different problems.

Santander Issues Reports

Latest outage, problems and issue reports in social media:

  • ernmander ernmander (@ernmander) reported

    @Ioan_Said @santanderuk It was down yesterday too

  • igabalooo ᗪᗩᐯIᗪ ᕼEᑎᔕᕼᗩᗯ (@igabalooo) reported

    @santanderuk really bad customer service. I have been holding on for an hour to talk to someone. Help

  • chris78james chris (@chris78james) reported

    @santanderuk anyone around to answer the phone in the fraud department, gets abit boring waiting for over half an hour to deal with a problem. Who compensates for my time lost dealing with this?

  • torquienoodle TorquieNoodle (@torquienoodle) reported

    Ludicrous customer service from @santanderuk Try to actually pay them money and branch refuse to help saying need to call hotline. Now been an hour trying to call so that I can simply make a payment to the right account so it doesn’t rupture my mortgage.

  • miff09 mark smith (@miff09) reported

    @santanderuk worse customer service ever, 4 hours on hold. You would answer if I owed you money.

  • AaronBowater Aaron Bowater (@AaronBowater) reported

    Every single week, without fail, there is an issue with @TfL @santanderuk cycle hire app. Can I please have a key for my annual membership or fix the bloody app?!

  • BenDBollard ! Bollards 》 (@BenDBollard) reported

    Found a phone & bankcard today, now thankfully reunited with its owner. Disgraceful customer service from @santanderuk who were totally unhelpful & could only advise me to drive 30+ miles to a branch to hand it in...after getting advice from a manager! Glad I dont bank with them

  • deanmarcjacobs Dean Jacobs (@deanmarcjacobs) reported

    @santanderuk urgently need to speak to mortgage team about a payment error - on hold yesterday for 2 hours, today for 1 hour so far. Is 0800 783 9738 correct?

  • onlyspkthetruth Truth Hurts (@onlyspkthetruth) reported

    @santanderuk great policy you have that “security locked accounts” can only be unlocked by the account holder attending branch with ID. how does that work when the a/c is in a care home with dementia,the family have power of attorney but can’t access the a/c to pay for the home?

  • Gill_WWA Gillian Hill (@Gill_WWA) reported

    @MartinSLewis can you help us? No one seems to be able to get through to @santanderukhelp @santanderuk and this is causing huge issues for us. We are waiting hours on end for calls to be answered and often calls are dropped. Even the complaints line isn’t being manned!