Is Santander down in Burgess Hill, West Sussex, England?
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Santander UK plc is a British bank, wholly owned by the Spanish Santander Group. Santander offers current accounts, savings, investments, loans, credit cards and other financial products.
Full Outage Map
TransactionsProblems in the last 24 hours in Burgess Hill, England
The chart below shows the number of Santander reports we have received in the last 24 hours from users in Burgess Hill and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by Santander users through our website.
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Mobile App (51%)
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Website (23%)
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Transactions (10%)
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Login (10%)
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Transfer (3%)
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Withdrawals (2%)
Community Discussion
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Santander Issues Reports Near Burgess Hill, England
Latest outage, problems and issue reports in Burgess Hill and nearby locations:
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welshbird1971
(@welshbird1971) reported
from
Horsham, England
@santanderuk can't get through on phone, you're helping other people but not me! Why not have a system so we know where we are in the queue? At least we know someone might answer us. No joy on the online chat either. Awful customer service. Gave up.
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Richard #GoneSailing
(@RichardCR56) reported
from
Worthing, England
@santanderuk The worst #bank in the UK. No branches open, so no, what you might call #customerservice. Left the thieving #Lloyds only to find different problems.
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Diane Hellyer
(@Postgate) reported
from
Horsham, England
Dear @santanderuk, Closing at 12.30 on Friday is not customer service! Not opening until 10 am on Monday isn't enough. I was outside your door, just now, ready to pay a BIG bill. No, l don't bank online, l like to talk to people. But you don't want to chat! #notcustomerservice
Santander Issues Reports
Latest outage, problems and issue reports in social media:
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Brian Peter Ascroft
(@BrianAscroft) reported
@santanderuk @santanderukhelp is there any update on the issues yet? I’ve got a very important transaction to make but can’t do this yet 👀
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Skinny Angry Bastard Viking
(@TheFibroidPuppy) reported
@santanderuk Are your cash points working?
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The Ündead Son Maxy-Crazy
(@KuyaMaxy) reported
@Sarah_Brimble @santanderuk That's because they basically have no access to anything. All of their computers are not working as well
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Fay
(@Fay52612049) reported
@santanderuk How long until this is fixed? It has been down for hours
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Nick Lockyer
(@NickLockyer) reported
@will_hulse @santanderuk Not untypical for a complicated IT issue. Doesn’t mean it is a malware attack specifically. Could be as simple as a database problem, and they’re doing everything necessary to bring it back. Unless HCL are involved and they’re trying to mobilise knowledge from onshore IT
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african_link
(@KarataNdlovu) reported
@santanderuk Technical issue it’s more than a technical issue it’s a bloody disgrace doing maintenance on Sat, shame on you Santander, shame on you.
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Robert Cann
(@frodo10121984) reported
@santanderuk That does not help with making payments online or transferring money to other accounts. What remedial action will be taken on the back of this?
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Rachel
(@Rachel23989) reported
@santanderuk Can you please give us an idea of how long this **** up you’ve made is going to take to fix?
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african_link
(@KarataNdlovu) reported
@santanderuk Let us all switch as of Monday everyone on here we go for a more reliable service and this is not the first time this has happened and it will not be the last on a Sat when everyone is shopping the busiest day of the week …… Really
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BrowZeR
(@BrowZeR19) reported
@BBCNews @santanderukhelp @santanderuk and of course, the helpful online bot refers customers to online banking to get help 🙄