Santander status: access issues and outage reports
Some problems detected
Users are reporting problems related to: mobile app, transactions and login.
Full Outage Map
- Santander generated 0 outage signals in the last 24 hours around Burgess Hill, including 0 direct reports.
Santander UK plc is a British bank, wholly owned by the Spanish Santander Group. Santander offers current accounts, savings, investments, loans, credit cards and other financial products.
Problems in the last 24 hours in Burgess Hill, England
The chart below shows the number of Santander reports we have received in the last 24 hours from users in Burgess Hill, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
August 17: Problems at Santander
Santander is having issues since 11:20 AM GMT. Are you also affected? Leave a message in the comments section!
Community Discussion
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Santander Issues Reports Near Burgess Hill, England
Latest outage, problems and issue reports in Burgess Hill and nearby locations:
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welshbird1971 (@welshbird1971) reported from Horsham, England@santanderuk can't get through on phone, you're helping other people but not me! Why not have a system so we know where we are in the queue? At least we know someone might answer us. No joy on the online chat either. Awful customer service. Gave up.
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Richard #GoneSailing (@RichardCR56) reported from Worthing, England@santanderuk The worst #bank in the UK. No branches open, so no, what you might call #customerservice. Left the thieving #Lloyds only to find different problems.
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Diane Hellyer (@Postgate) reported from Horsham, EnglandDear @santanderuk, Closing at 12.30 on Friday is not customer service! Not opening until 10 am on Monday isn't enough. I was outside your door, just now, ready to pay a BIG bill. No, l don't bank online, l like to talk to people. But you don't want to chat! #notcustomerservice
Santander Issues Reports
Latest outage, problems and issue reports in social media:
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Sorare Rhino (@FifaThing) reportedUpdate day 7 @santanderuk have proved they are a joke of a bank and allowed a company @AirFranceUK @airfrance to take money out of my account for a service (flights)not provide any flights or confirmation regarding flights but because its not the banks money they are ok with it
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Lee Hayward (@vibedcoder) reported@santanderuk The number on the website is no longer in use.
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Ian Melville (@irmelville) reported@santanderuk how the hell is someone supposed to get any help.. phone call.. on hold for ages... online chat... passed off to await someone.. for ages... your X help address.. no response... this is appalling
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Sandi (@Limaratoo) reported@santanderuk Which will cost me a fortune! Don’t worry, I’ll find another way. Looks like I’ll have to as your chat is down on the website and I can’t message you here! I guess you can’t message me either?
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Otis, Flash & Rainbow Benji & Charlie🌈 (@Otis_labrador) reportedMum is regretting changing bank account to @santanderuk The app crashes every time she tries to verify her ID. The AI chat can't help. Over 50 mins on hold to speak to the call centre then they hung up 🤬 Of course the nearest branch only opens once a week when Mum is at work.
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Artur (@Kirjakulov) reportedUsing a UK bank, @santanderuk in my case, I have to click 3 times "Yes, I am sure what I am doing, not, I am not being scammed, just make the fking transaction." This is what happens when government overregulates stuff. UX drops to absolute ****.
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A.G.W. 🇬🇧 (@agw1437) reported@hnjsamuels @santanderuk Or… when they freeze your a/c owing to some’activity’ and force you to go into a branch with ID! Try that when you’re on holiday in Scotland or anywhere really since they have shut so many branches. If you don’t drive, have mobility issues etc you’re stuffed!! Terrible bank.
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Chris May (@cp_ma24524562) reported@santanderuk #santander can you image a bank with no customer service support? Send messages in the app, but don’t let you upload information. From a customer who went through advanced security for my last transaction 🤯
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jo (@5arstudent) reported@santanderuk I desperately need access to my current account and then to switch out of your bank as a matter of urgency. I don’t even understand how this is legal.
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Chris (@Chrismorro1874) reported@santanderuk have the worst customer service I have ever experienced, quick enough to take your money but not one person wants to help you on the phone…shambles