Santander

Is Santander down in Burgess Hill, West Sussex, England?

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Santander UK plc is a British bank, wholly owned by the Spanish Santander Group. Santander offers current accounts, savings, investments, loans, credit cards and other financial products.

Problems in the last 24 hours in Burgess Hill, England

The chart below shows the number of Santander reports we have received in the last 24 hours from users in Burgess Hill and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Santander Outage Chart in Burgess Hill, West Sussex, England 12/31/2025 01:40

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Most Reported Problems

The following are the most recent problems reported by Santander users through our website.

  1. Mobile App (59%)

    Mobile App (59%)

  2. Login (18%)

    Login (18%)

  3. Website (12%)

    Website (12%)

  4. Transactions (8%)

    Transactions (8%)

  5. Withdrawals (4%)

    Withdrawals (4%)

Live Outage Map Near Burgess Hill, West Sussex, England

The most recent Santander outage reports came from the following cities: Lewes.

Loading map, please wait...
City Problem Type Report Time
United KingdomLewes Mobile App
United KingdomBrighton Mobile App
United KingdomBrighton Transactions
United KingdomForest Row Transactions
United KingdomBrighton Transactions
United KingdomBrighton Transactions

Community Discussion

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Santander Issues Reports Near Burgess Hill, England

Latest outage, problems and issue reports in Burgess Hill and nearby locations:

  • Postgate Diane Hellyer (@Postgate) reported from Horsham, England

    Dear @santanderuk, Closing at 12.30 on Friday is not customer service! Not opening until 10 am on Monday isn't enough. I was outside your door, just now, ready to pay a BIG bill. No, l don't bank online, l like to talk to people. But you don't want to chat! #notcustomerservice

  • RichardCR56 Richard #GoneSailing (@RichardCR56) reported from Worthing, England

    @santanderuk The worst #bank in the UK. No branches open, so no, what you might call #customerservice. Left the thieving #Lloyds only to find different problems.

  • welshbird1971 welshbird1971 (@welshbird1971) reported from Horsham, England

    @santanderuk can't get through on phone, you're helping other people but not me! Why not have a system so we know where we are in the queue? At least we know someone might answer us. No joy on the online chat either. Awful customer service. Gave up.

Santander Issues Reports

Latest outage, problems and issue reports in social media:

  • Matter963453 Falu Mama Liki Mama (@Matter963453) reported

    @tweetvarma @santanderuk That's awful

  • SamManuel12 Sam Jones (@SamManuel12) reported

    @santanderukhelp Understand issues happen, for this length of time though is ridiculous however, the fact that you haven’t arranged to contact customers via text or email to inform them & they only find out once cards are declined or via social media isn’t acceptable. @santanderuk

  • Heaney_Ss HEANEY_S (@Heaney_Ss) reported

    @santanderuk It takes 4 hours to fix?...

  • EACharles12 Eric Andrew Charles (@EACharles12) reported

    @lisabrackers @santanderuk Totally agree but today’s events show the need to spread your banking love around! I don’t advocate using credit cards but today they would be helpful. Also if you upload your card in Apple Pay would still work even if the bank is down.

  • HanXMcDonald Hannah McDonald (@HanXMcDonald) reported

    @Will_Kirkman @santanderuk @monzo Yes, that's no problem

  • SurjKhera Surj (@SurjKhera) reported

    @santanderuk Online banking is down. Businesses run on weekends too and not having access to online banking is not a good look

  • martinbubear Martin 父 Bubear (@martinbubear) reported

    @santanderuk have really screwed up - if you need proper IT support please get in touch. In the meantime you need to prepare to compensate customers who cannot access their money or make purchases.

  • kenzie_g_1884 Kenzie G (@kenzie_g_1884) reported

    @santanderuk @santanderukhelp this is ridiculous. Any idea when the issue will be fixed? 🙄

  • lisabrackers Lisa Brackers (@lisabrackers) reported

    @EACharles12 @santanderuk I use Santander for everything, never had a need for another card. I don’t use credit cards either. I expect to be able to access my money anytime I wish though.

  • imcalledsara Sara Johnston (@imcalledsara) reported

    @santanderuk What's happening! Can't pay for anything online and all the website says is 'check back here for updates'. Not the most useful... #santanderdown