Santander

Is Santander down in Burgess Hill, West Sussex, England?

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Santander UK plc is a British bank, wholly owned by the Spanish Santander Group. Santander offers current accounts, savings, investments, loans, credit cards and other financial products.

Problems in the last 24 hours in Burgess Hill, England

The chart below shows the number of Santander reports we have received in the last 24 hours from users in Burgess Hill and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Santander Outage Chart in Burgess Hill, West Sussex, England 12/15/2025 08:50

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Most Reported Problems

The following are the most recent problems reported by Santander users through our website.

  1. Mobile App (41%)

    Mobile App (41%)

  2. Login (27%)

    Login (27%)

  3. Transactions (14%)

    Transactions (14%)

  4. Website (14%)

    Website (14%)

  5. Withdrawals (5%)

    Withdrawals (5%)

Community Discussion

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Santander Issues Reports Near Burgess Hill, England

Latest outage, problems and issue reports in Burgess Hill and nearby locations:

  • RichardCR56 Richard #GoneSailing (@RichardCR56) reported from Worthing, England

    @santanderuk The worst #bank in the UK. No branches open, so no, what you might call #customerservice. Left the thieving #Lloyds only to find different problems.

  • Postgate Diane Hellyer (@Postgate) reported from Horsham, England

    Dear @santanderuk, Closing at 12.30 on Friday is not customer service! Not opening until 10 am on Monday isn't enough. I was outside your door, just now, ready to pay a BIG bill. No, l don't bank online, l like to talk to people. But you don't want to chat! #notcustomerservice

Santander Issues Reports

Latest outage, problems and issue reports in social media:

  • ZadaTanus Tanus Zada (@ZadaTanus) reported

    @santanderuk can you please pick up the phone? I have been 3 hours waiting and I only want to change bank account details for my mortgage payment. This is terrible customer service #badcustomerservice #santanderuk

  • fantasypgatour fantasypgatour (@fantasypgatour) reported

    @santanderuk Objectively the worst bank in the country and should have been closed down ever since the scandal where they didn't pay out money to the customers of bereaved relatives, one doesn't expect much integrity from a bank but Santander really take the cake.

  • janemiltonfood Jane Milton Limited 🇺🇦 (@janemiltonfood) reported

    @santanderuk trying to talk to someone about my business account as waited over a month for a response. I have hung on phone today for 20 minutes and got cut off while it was still waiting to be picked up. Your chat appears not to be working. Hard work being your customer!

  • 0xpug Pete the pug (@0xpug) reported

    @santanderuk your security is **** I could not unlock my bank account with my finger print via Android but my little nephews big toe unlocked my account up the game on security

  • blurts70 Blurts79 (@blurts70) reported

    @santanderuk on hold for an hour and a half to pay off my mtg - you’ve hung up twice and sent me to the back of the queue . For goodness sake - dire service

  • MATTSETCHCREATE Matt Setchell (@MATTSETCHCREATE) reported

    @santanderuk Seriously cannot believe this level of shocking service! Constantly on hold, no answer and get cut off! You’ve blocked my account and I cannot use my card!

  • MATTSETCHCREATE Matt Setchell (@MATTSETCHCREATE) reported

    @santanderuk So after 7 hours of waiting for my call to be answered you have still got a block on my account and will review in two days?! Unbelievable!

  • Blaiise1 Blaise™🇮🇹🇳🇬 (@Blaiise1) reported from Westhoughton, England

    @santanderuk our accents are all different and we can't sound like the automated voice in the telephone banking service. If you were going to use customers voice as passwords, you should have made provisions for various accents in a diversified UK.

  • RRicsi4 R Ricsi (@RRicsi4) reported

    @santanderuk Bro you're Women staff keep farting next to me.this is disgusting and they have no respect because there children sell drugs and do other dodgy things.. like money laundry Thse things are criminal offences Like they tell me to sit down and they start farting there it's nasty

  • dbentleyBCL David Bentley (@dbentleyBCL) reported

    Just had yet another example of customer service people getting their info wrong, then being sort with you when you question their response as it doesn’t make sense, then hanging up. Factual numbers are pretty important when you are in the world of banking. @santanderuk