Santander

Is Santander down in Burgess Hill, West Sussex, England?

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Santander UK plc is a British bank, wholly owned by the Spanish Santander Group. Santander offers current accounts, savings, investments, loans, credit cards and other financial products.

Problems in the last 24 hours in Burgess Hill, England

The chart below shows the number of Santander reports we have received in the last 24 hours from users in Burgess Hill and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Santander Outage Chart in Burgess Hill, West Sussex, England 03/19/2026 19:15

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Most Reported Problems

The following are the most recent problems reported by Santander users through our website.

  1. Mobile App (46%)

    Mobile App (46%)

  2. Website (25%)

    Website (25%)

  3. Transactions (13%)

    Transactions (13%)

  4. Login (10%)

    Login (10%)

  5. Transfer (4%)

    Transfer (4%)

  6. Withdrawals (3%)

    Withdrawals (3%)

Community Discussion

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Santander Issues Reports Near Burgess Hill, England

Latest outage, problems and issue reports in Burgess Hill and nearby locations:

  • Postgate Diane Hellyer (@Postgate) reported from Horsham, England

    Dear @santanderuk, Closing at 12.30 on Friday is not customer service! Not opening until 10 am on Monday isn't enough. I was outside your door, just now, ready to pay a BIG bill. No, l don't bank online, l like to talk to people. But you don't want to chat! #notcustomerservice

  • RichardCR56 Richard #GoneSailing (@RichardCR56) reported from Worthing, England

    @santanderuk The worst #bank in the UK. No branches open, so no, what you might call #customerservice. Left the thieving #Lloyds only to find different problems.

Santander Issues Reports

Latest outage, problems and issue reports in social media:

  • HilaryConductor Hilary Davan Wetton (@HilaryConductor) reported

    Excellent service in Branch at Bicester of @santanderuk today. By contrast trying to get any service at all on the phone is impossible. Why do Santander think that we will put up with this? It is really poor.

  • laura_denning Laura Denning (@laura_denning) reported

    @santanderuk I'd like to talk about my overdraft. Can I DM you? I hate customer services....

  • adliv80 Adam (@adliv80) reported

    So @santanderuk app isn’t loading and the Santander cycle app is broken. Oh dear 😐

  • meJimmyD James Douglas (@meJimmyD) reported

    Can you please advise how I track an old National & Provincial account please @santanderuk? Your chat bot or phone service is not at all helpful. Thanks

  • GMaggiordomo Jordan B (@GMaggiordomo) reported

    @santanderuk trying to make a chargeback claim via online banking but it tells me to make sure my details are up to date. I have confirmed this but still having issues (note that the mobile number is showing as "-" on the dispute page). What can I do?

  • karkarloulou Karen Louise Hearn (@karkarloulou) reported

    @santanderuk help I keep getting emails to manage my mortgage account online but everytime I try it needs me to enter my current account number! I don't have one only mortgage ac 🤬

  • sarah_inLondon Sarah (@sarah_inLondon) reported

    @santanderuk Do you set out on purpose to be as difficult and obstructive as you can & refuse to help customers. What I have experienced today is nothing other than negligence on your part. #bullyboytactics @PutneyFleur @MartinSLewis

  • mmmmmrob Rob Styles (@mmmmmrob) reported

    The particular problem my friend has is that they've paid the wrong account — an existing payee. Because… @santanderuk truncate payee account names so they now have three identical names, with different accounts, in their payees.

  • 1Petewhite Peter White (@1Petewhite) reported

    @santanderuk Credit card section get you fingers out your arses and answer the ****ing phones. You as useless as a fart in a space suit, if not work. Mike Regnier  get off your arse and sort you customer service out... its **** to say the least.

  • mmmmmrob Rob Styles (@mmmmmrob) reported

    Just had to use the @santanderuk online banking website to help a friend sort out some mistakes. Wow that is truly awful. I would close the account if it were mine, the UX is that bad.