Santander

Is Santander down in Burgess Hill, West Sussex, England?

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Santander UK plc is a British bank, wholly owned by the Spanish Santander Group. Santander offers current accounts, savings, investments, loans, credit cards and other financial products.

Problems in the last 24 hours in Burgess Hill, England

The chart below shows the number of Santander reports we have received in the last 24 hours from users in Burgess Hill and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Santander Outage Chart in Burgess Hill, West Sussex, England 03/29/2026 21:20

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Most Reported Problems

The following are the most recent problems reported by Santander users through our website.

  1. Mobile App (40%)

    Mobile App (40%)

  2. Website (26%)

    Website (26%)

  3. Transactions (16%)

    Transactions (16%)

  4. Login (11%)

    Login (11%)

  5. Transfer (5%)

    Transfer (5%)

  6. Withdrawals (2%)

    Withdrawals (2%)

Community Discussion

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Santander Issues Reports Near Burgess Hill, England

Latest outage, problems and issue reports in Burgess Hill and nearby locations:

  • Postgate Diane Hellyer (@Postgate) reported from Horsham, England

    Dear @santanderuk, Closing at 12.30 on Friday is not customer service! Not opening until 10 am on Monday isn't enough. I was outside your door, just now, ready to pay a BIG bill. No, l don't bank online, l like to talk to people. But you don't want to chat! #notcustomerservice

  • RichardCR56 Richard #GoneSailing (@RichardCR56) reported from Worthing, England

    @santanderuk The worst #bank in the UK. No branches open, so no, what you might call #customerservice. Left the thieving #Lloyds only to find different problems.

Santander Issues Reports

Latest outage, problems and issue reports in social media:

  • overlandertheb1 𝙾𝚟𝚎𝚛𝚕𝚊𝚗𝚍𝚎𝚛 (@overlandertheb1) reported

    Comedic online purchase from @Screwfix. @santanderuk decided I needed a one-time code. It never came. I phoned them. "Turn your phone on and off and try again." Still no code. Phoned again - Elaine in Liverpool puts me on infinite silent hold. Screwfix site gets bored waiting.

  • jamesatkins sǝɯɐɾ (@jamesatkins) reported

    @santanderuk need to be spending less on Ant and bloody Dec and sorting out their completely useless customer service and fraud team Just wasted 2.5 hours of my life trying to get through to them. Easier to bin my card off by letter to the CEO than to get my card unblocked. #done

  • binsie sarah liddell (@binsie) reported

    @santanderuk does the current app have a mobile check deposit facility? Your website says yes, but the instructions don’t correspond with the app UI

  • jairorojas Jairo Rojas (@jairorojas) reported

    Santander customer service is 💩. Today @santanderuk calls me with recording of urgent need to contact, press any key. Calls from 0808 280 0767. Makes you hold for 28 minutes and than say sorry. No one available to answer. Calls is repeated after an hour. 4Xtoday 120minutes lost

  • thenewsmistress Mic Richards (@thenewsmistress) reported

    @santanderuk is there an issue with payments showing up in accounts?

  • mx_burg Max Burgess (@mx_burg) reported

    @santanderuk Once again. Please tell me the point of the physical branch if you can’t access the same services as telephone banking? Close them down and invest the money in enough phone staff to answer sooner than 45mins!!! #endoftraditionalbanking

  • anjix21 ap (@anjix21) reported

    do @santanderuk even pick up the phone? been on hold for about an hour over the course of 2 days🥱awful customer service.

  • Plorr2Lorraine LP (@Plorr2Lorraine) reported

    @santanderuk Hubby's been trying to get through to speak with someone on your customer helpline for past 2 hours... he's still on hold. Night out cancelled, cheers guys!! So glad I dont bank with u lot!!

  • martin01743005 martin (@martin01743005) reported

    @santanderuk Santander has shown little empathy for my situation and although multiple notes have been left on my account I have seen no effort from santander to help me in this situation.

  • 120wombat ****, hook & look. UK is no place for Islam (@120wombat) reported

    @santanderuk Your website says OTPs are required only in exceptional circumstances, for certain specific reasons. My transactions with Royal Mail over several months suddenly all require OTPs, Likewise, the National Lottery, over several years?