Santander down? Current status and problems in Burgess Hill, West Sussex, England

Problems in the last 24 hours in Burgess Hill, England

The chart below shows the number of Santander reports we have received in the last 24 hours from users in Burgess Hill, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Most Reported Problems

The following are the most recent problems reported by Santander users through our website.

• Mobile App (39%)
• Website (26%)
• Transactions (17%)
• Login (11%)
• Transfer (6%)
• Withdrawals (2%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Santander Issues Reports Near Burgess Hill, England

Latest outage, problems and issue reports in Burgess Hill and nearby locations:

• 
  Diane Hellyer (@Postgate) reported 36 minutes ago from Horsham, England

  Dear @santanderuk, Closing at 12.30 on Friday is not customer service! Not opening until 10 am on Monday isn't enough. I was outside your door, just now, ready to pay a BIG bill. No, l don't bank online, l like to talk to people. But you don't want to chat! #notcustomerservice

• 
  Richard #GoneSailing (@RichardCR56) reported 41 minutes ago from Worthing, England

  @santanderuk The worst #bank in the UK. No branches open, so no, what you might call #customerservice. Left the thieving #Lloyds only to find different problems.

• 
  welshbird1971 (@welshbird1971) reported 47 minutes ago from Horsham, England

  @santanderuk can't get through on phone, you're helping other people but not me! Why not have a system so we know where we are in the queue? At least we know someone might answer us. No joy on the online chat either. Awful customer service. Gave up.

Santander Issues Reports

Latest outage, problems and issue reports in social media:

• 
  mia☀️ (@miashikari) reported 8 minutes ago

  Why does my @santanderuk card keep rejecting in shops and then when I get home and check mobile banking find its actually taken it multiple times? I cannot afford this ****

• 
  Shaun (@StrangerMonco) reported 11 minutes ago

  Gotta love @TSB for blocking my card for no reason and then not informing me. Then spending hours on the phone for the General helpline to say there's a block on the card, only for fraud to then say there isn't. Already made a complaint, had enough. Moving to @santanderuk

• 
  vicki peck 💙 (@vickipeck16) reported 12 minutes ago

  @santanderuk I received 2 extremely concerning text messages about an hour ago regarding our account. Ive been on hold for over 31 minutes to report this and still haven’t got through!! Neither can I email you!!! 30 years I have been a customer! Disgraceful

• 
  Lorraine Steel (@steel_lorraine) reported 13 minutes ago

  @santanderuk Lets hope he sorts out all the issues you have every month with customers cards being declined!!!!

• 
  Timothy Ferres (@timothyferres) reported 13 minutes ago from Belfast, Northern Ireland

  @santanderuk in Northern Ireland does not issue @bankofengland notes from its ATMs. Not good.

• 
  Jade (@jlmarston13) reported 14 minutes ago

  @santanderuk hi, I was asked to verify a payment which I did. Went back to the website and it asked again for me to verify it. Will this payment go out twice if I verify it again? Thanks

• 
  Charles Colbourne (@charlescolbour1) reported 20 minutes ago

  @santanderuk Heres an idea for possible discussion, when you hang up on a customer, rather than waiting for them to go through the labyrinth of getting through again, you call them back on the number you have saved? Radical, right?

• 
  BrianSims4 (@BrianSims4) reported 21 minutes ago

  Unable to speak to anyone at @santanderuk to find out why a Direct Debit wasn't paid. Unacceptable service levels . COVID is no excuse! All too easy!

• 
  Jo (@Joby_Chapman) reported 23 minutes ago

  @santanderuk Well it can’t get any worse that the Micky Mouse system you currently have. Your customer service is designed to delay and avoid any accountability. I have tried multiple routes to get a simple response. Your playing with peoples lives !

• 
  TannedDeanerRolls (@DeanerRolls) reported 25 minutes ago

  @santanderuk is it normal procedure to cancel a mortgage application because you haven’t received the required additional info after 3 working days?