Santander

Is Santander down in Burgess Hill, West Sussex, England?

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Santander UK plc is a British bank, wholly owned by the Spanish Santander Group. Santander offers current accounts, savings, investments, loans, credit cards and other financial products.

Problems in the last 24 hours in Burgess Hill, England

The chart below shows the number of Santander reports we have received in the last 24 hours from users in Burgess Hill and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Santander Outage Chart in Burgess Hill, West Sussex, England 12/28/2025 09:55

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Most Reported Problems

The following are the most recent problems reported by Santander users through our website.

  1. Mobile App (57%)

    Mobile App (57%)

  2. Login (18%)

    Login (18%)

  3. Website (12%)

    Website (12%)

  4. Transactions (8%)

    Transactions (8%)

  5. Withdrawals (4%)

    Withdrawals (4%)

Live Outage Map Near Burgess Hill, West Sussex, England

The most recent Santander outage reports came from the following cities: Lewes.

Loading map, please wait...
City Problem Type Report Time
United KingdomLewes Mobile App
United KingdomBrighton Mobile App
United KingdomBrighton Transactions
United KingdomForest Row Transactions
United KingdomBrighton Transactions
United KingdomBrighton Transactions

Community Discussion

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Santander Issues Reports Near Burgess Hill, England

Latest outage, problems and issue reports in Burgess Hill and nearby locations:

  • RichardCR56 Richard #GoneSailing (@RichardCR56) reported from Worthing, England

    @santanderuk The worst #bank in the UK. No branches open, so no, what you might call #customerservice. Left the thieving #Lloyds only to find different problems.

  • Postgate Diane Hellyer (@Postgate) reported from Horsham, England

    Dear @santanderuk, Closing at 12.30 on Friday is not customer service! Not opening until 10 am on Monday isn't enough. I was outside your door, just now, ready to pay a BIG bill. No, l don't bank online, l like to talk to people. But you don't want to chat! #notcustomerservice

  • welshbird1971 welshbird1971 (@welshbird1971) reported from Horsham, England

    @santanderuk can't get through on phone, you're helping other people but not me! Why not have a system so we know where we are in the queue? At least we know someone might answer us. No joy on the online chat either. Awful customer service. Gave up.

Santander Issues Reports

Latest outage, problems and issue reports in social media:

  • sarloulyons sarah louise lyons (@sarloulyons) reported

    @santanderuk is there an issue with you banking app I have been trying to log in all day without success?

  • mdacollege MDA College (@mdacollege) reported

    1/2 - Appealing customer service from @santanderuk . They put a block and suspended our business account with no reason. Our business bank account has been suspended for over 10 days with no information provided or updates from Santander. @santanderukhelp @santanderukbiz

  • okillhaveapint carlos (@okillhaveapint) reported

    @tuft21 @simonharris_mbd Thanks - I know, but that attitude is a joke. Loyalty doesn't exist anymore, because people like @santanderuk would rather **** their customer base for profit in the hope that inertia wins out.

  • j_d_moran JD Moran (@j_d_moran) reported

    Gotta love calling @santanderuk and having to speak to an awful Tory boasting about the inept and ineffective handling of the cost of living crisis

  • rogerc32 roger (@rogerc32) reported

    @santanderuk your customer service is appalling,left on hold forever 💀💀💀

  • smevergance Stuart Mills (@smevergance) reported

    Terrible service from @santanderuk today. It took 35 mins to get my call answered (to report fraud) and was then told that I was being transferred to the fraud team but was again put in a hold queue. I gave up after an hour!! #badservice

  • rzeta0 Tariq ☕ (@rzeta0) reported

    @rjonesplymouth @santanderuk Ah the miracle of the free market, finding by itself the optimum point at which it can torture citizens without too much impact on profits. Ps sorry you're going through this. It's a sign of general malaise when almost every service, public or private, is a headache to endure.

  • Cyclefree2 Cyclefree (@Cyclefree2) reported

    @santanderuk Why is your customer service SO APPALLING! Impossible to get through by phone to anyone who knows what they are talking about.

  • IVFBabyOnBoard K 🐶🧒🏻👼🏻👧🏻👼🏻👼🏻👶🏻 (@IVFBabyOnBoard) reported

    Hi @santanderuk I’m trying to amend a standing order online, but can’t, getting an error saying payee name isn’t right, however I’m not even trying to change the payee name (nor is it even an option to). Any ideas? Can I amend this over the phone?

  • AndrewShirleyUK Andy (@AndrewShirleyUK) reported

    @santanderuk I am trying to make a payment to you. My bank is not recognising your payee name as Santander, can you help please?