Is Santander down in Burgess Hill, West Sussex, England?
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Santander UK plc is a British bank, wholly owned by the Spanish Santander Group. Santander offers current accounts, savings, investments, loans, credit cards and other financial products.
Full Outage Map
TransactionsProblems in the last 24 hours in Burgess Hill, England
The chart below shows the number of Santander reports we have received in the last 24 hours from users in Burgess Hill and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Santander. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Santander users through our website.
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Mobile App (61%)
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Login (13%)
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Website (11%)
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Transactions (10%)
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Withdrawals (3%)
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Transfer (2%)
Community Discussion
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Santander Issues Reports Near Burgess Hill, England
Latest outage, problems and issue reports in Burgess Hill and nearby locations:
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Richard #GoneSailing
(@RichardCR56) reported
from
Worthing, England
@santanderuk The worst #bank in the UK. No branches open, so no, what you might call #customerservice. Left the thieving #Lloyds only to find different problems.
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Diane Hellyer
(@Postgate) reported
from
Horsham, England
Dear @santanderuk, Closing at 12.30 on Friday is not customer service! Not opening until 10 am on Monday isn't enough. I was outside your door, just now, ready to pay a BIG bill. No, l don't bank online, l like to talk to people. But you don't want to chat! #notcustomerservice
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welshbird1971
(@welshbird1971) reported
from
Horsham, England
@santanderuk can't get through on phone, you're helping other people but not me! Why not have a system so we know where we are in the queue? At least we know someone might answer us. No joy on the online chat either. Awful customer service. Gave up.
Santander Issues Reports
Latest outage, problems and issue reports in social media:
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Conor Dite
(@DiteConor) reported
@santanderukhelp @santanderuk I'm struggling to get the app to work, keeps crashing when I open it. I'm on a Samsung s21 ultra on the latest update, other banking apps are working fine, but no luck with yours, anything I'm missing, or anyone else having this problem.
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Charles Morris
(@NetworkBan) reported
@santanderuk Your adverts are terrible.
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Conor Dite
(@DiteConor) reported
@santanderuk I'm struggling to get the app to work, keeps crashing when I open it. I'm on a Samsung s21 ultra on the latest update, other banking apps are working fine, but no luck with yours, anything I'm missing, or anyone else having this problem
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Damian ORourke
(@DamianORourke3) reported
@santanderuk absolutely shocking service, no branches left, hours on hold (yes I know there is a pandemic but other banks have moved on) and the online 'Chat-Bot' is useless. Please go elsewhere and find yourself a modern bank in the 21st century, catch up you useless lot!
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mighty aphrodite
(@dinaztrudeau) reported
@santanderuk having spent the last year failing to speak to or get anywhere with your customer services or being given incorrect information by your branch staff my only NY resolution will be to find another mortgage provider asap #badcustomerservice #mortgages #Santander
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aussiesteve
(@SteveMa30266134) reported
@santanderuk now holding again, second time, 1st time 60 plus mins no answer, used your chat service but no one knows what they are doing...what sort of a business is this
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Tony ******
(@tonysupernova) reported
from
Croydon, England
@santanderuk @santanderukhelp I was making an online payment from my 123 account when I suddenly get a message that access is blocked! On hold now trying to get through to the helpdesk for 1 hour and counting.. #CustomerService #Santander #whatajoke
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D A V I D D A V I D (he/him)
(@topvillafan) reported
Customer service helplines havent improved in 2022, 35 minutes on hold so far - I do have opther things to do. Employ more staff please. Todays its @santanderuk 😠 tomorow some other company, they dont care.
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bryan joyce
(@Bryan_1973) reported
@santanderuk 2 hours on the phone (and counting) to get a payment cancelled to a vendor that failed to deliver. Also tried using your form….but that wont accept the format of the emails I have. Why,are you making this so difficult? Time to find another provider! Terrible
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caroline steward
(@carolineeduth47) reported
@santanderuk - is it really acceptable to you keep customers waiting for you to answer the phone - currently 1hr 14min and rising - to report a security issue?