Is Santander down in Burgess Hill, West Sussex, England?

Santander UK plc is a British bank, wholly owned by the Spanish Santander Group. Santander offers current accounts, savings, investments, loans, credit cards and other financial products.

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Problems in the last 24 hours in Burgess Hill, England

The chart below shows the number of Santander reports we have received in the last 24 hours from users in Burgess Hill and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

At the moment, we haven't detected any problems at Santander. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Santander users through our website.

1. 

   Mobile App (40%)

2. 

   Website (26%)

3. 

   Transactions (16%)

4. 

   Login (11%)

5. 

   Transfer (5%)

6. 

   Withdrawals (2%)

Community Discussion

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Santander Issues Reports Near Burgess Hill, England

Latest outage, problems and issue reports in Burgess Hill and nearby locations:

• Richard #GoneSailing (@RichardCR56) reported a minute ago from Worthing, England

  @santanderuk The worst #bank in the UK. No branches open, so no, what you might call #customerservice. Left the thieving #Lloyds only to find different problems.

• Diane Hellyer (@Postgate) reported 4 minutes ago from Horsham, England

  Dear @santanderuk, Closing at 12.30 on Friday is not customer service! Not opening until 10 am on Monday isn't enough. I was outside your door, just now, ready to pay a BIG bill. No, l don't bank online, l like to talk to people. But you don't want to chat! #notcustomerservice

• welshbird1971 (@welshbird1971) reported 17 minutes ago from Horsham, England

  @santanderuk can't get through on phone, you're helping other people but not me! Why not have a system so we know where we are in the queue? At least we know someone might answer us. No joy on the online chat either. Awful customer service. Gave up.

Santander Issues Reports

Latest outage, problems and issue reports in social media:

• Steph Butcher (@sightseersteph) reported 5 minutes ago

  .@MastercardUK please help! My new @santanderuk bank card was used fraudulently before I even had access to the card details. They are blaming yourselves for allowing the payments to go through, please can you advise

• Molly Powell 🍊 (@mollyjourno) reported 5 minutes ago

  Looking to speak to any staff members at @santanderuk who are using @peppy_health for an article I'm working on. Please DM me if you're interested. #FemTech #WomensHealth #Santander

• Stacy Cain (@86Wils) reported 5 minutes ago

  @santanderuk terrible service. 20 minutes on hold to be told I can't make an appointment to see anyone or open an account online or the phone!

• Zoe (@zoeisbored) reported 8 minutes ago

  @santanderuk seem to have zero support staff on call today...

• Hayley Crane (@hayley_crane) reported 10 minutes ago

  @santanderuk I have dialled you and placed on hold for over 1 hour now. No email address. Webpage not user friendly. No other form contact. Very poor customer experience indeed.

• Roger steer (@Rogersteer1) reported 15 minutes ago

  @santanderuk come on I’m trying to transfer some money for a house deposit BLOCKED and i cannot now talk to anybody please HELP

• BREXIT,Trump 2024 (@brexit_leaveeu) reported 18 minutes ago

  @santanderuk Shocking customer service experience 1 hr waiting on the phone to get someone working from home that couldn't be bothered to sort my problems pug me back on hold and I had to hang up. Shameful from this bank. Get them lazy employees back into the office.

• Beverley Grant PCC 💙 (@RoPCoach) reported 19 minutes ago

  @santanderuk we have been trying to call you since Saturday, Calls are going unanswered and we have been cut off multiple times. We can't deal with the issue online so will be forced to visit a branch. Frustrating & disappointing.

• Sarah Parkes (@SarahPa58703798) reported 20 minutes ago

  @santanderuk please could someone help to content me to the stafford Uk branch. Been trying all day and I either get cut off or on hold for over 35 minutes! Very frustrating

• Tom Pepper-Kernot (@KernotTom) reported 22 minutes ago

  @santanderuk Hi there, i've been waiting on the phone for over twenty mins now. Waiting to talk mortgages. This is bad. Poor customer service and does look good moving forwards. @santanderukhelp