Santander

Is Santander down in Burgess Hill, West Sussex, England?

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Santander UK plc is a British bank, wholly owned by the Spanish Santander Group. Santander offers current accounts, savings, investments, loans, credit cards and other financial products.

Problems in the last 24 hours in Burgess Hill, England

The chart below shows the number of Santander reports we have received in the last 24 hours from users in Burgess Hill and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Santander Outage Chart in Burgess Hill, West Sussex, England 03/22/2026 01:10

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Most Reported Problems

The following are the most recent problems reported by Santander users through our website.

  1. Mobile App (41%)

    Mobile App (41%)

  2. Website (25%)

    Website (25%)

  3. Transactions (17%)

    Transactions (17%)

  4. Login (10%)

    Login (10%)

  5. Transfer (5%)

    Transfer (5%)

  6. Withdrawals (2%)

    Withdrawals (2%)

Community Discussion

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Santander Issues Reports Near Burgess Hill, England

Latest outage, problems and issue reports in Burgess Hill and nearby locations:

  • RichardCR56 Richard #GoneSailing (@RichardCR56) reported from Worthing, England

    @santanderuk The worst #bank in the UK. No branches open, so no, what you might call #customerservice. Left the thieving #Lloyds only to find different problems.

  • Postgate Diane Hellyer (@Postgate) reported from Horsham, England

    Dear @santanderuk, Closing at 12.30 on Friday is not customer service! Not opening until 10 am on Monday isn't enough. I was outside your door, just now, ready to pay a BIG bill. No, l don't bank online, l like to talk to people. But you don't want to chat! #notcustomerservice

  • welshbird1971 welshbird1971 (@welshbird1971) reported from Horsham, England

    @santanderuk can't get through on phone, you're helping other people but not me! Why not have a system so we know where we are in the queue? At least we know someone might answer us. No joy on the online chat either. Awful customer service. Gave up.

Santander Issues Reports

Latest outage, problems and issue reports in social media:

  • TanookiLiam Liam (@TanookiLiam) reported

    @ExpediaUK @santanderuk @ExpediaHelp I do that and get the usual ‘you don’t have a booking with us’. Show them all the previous correspondence showing the issue and am told ‘go to your bank’.

  • georgiomic Degen with a dog (@georgiomic) reported

    @danielbryantuk @HSBC_UK I see your HSBC Chat issue, and raise you “Try adding a payee by copying+pasting from another App into @santanderuk’s mobile App” 😑

  • ExpediaUK ExpediaUK (@ExpediaUK) reported

    @TanookiLiam @santanderuk Hi Liam, sorry to hear your refund has been delayed. If you would like to speak to a member of our customer service team then please send a DM to @ExpediaHelp.

  • TomMullett Tom Mullett (@TomMullett) reported

    .@santanderuk @santanderukhelp You've blocked my account without any prior warning.....and now you're saying that you're unable to contact me or raise it with the relevant team. I'm abroad and unable to access money. Abysmal service. Switching banks the second this is resolved.

  • gordod David Gordon 💙 (@gordod) reported

    @santanderuk I keep getting emails about a current account application that I haven’t initiated. I replied to them email to let you know but apparently you don’t monitor replies. I tried chat but it’s a robot that has no clue what I’m talking about. Help.

  • wadethinksagain wadesthinkinghard (@wadethinksagain) reported

    Hey @santanderuk - how come your phone lines are always engaged? Why does your website not explain requirements, even when there's a question mark? How does one get a security code? #notimpressedwiththeservice

  • AmazonAscent Ascent of the Amazon (@AmazonAscent) reported

    Hey @santanderuk , I have banked with you for over 25 years. If I remember right I have never defaulted on any loans mortgage or DDs …..Ever! In 2022 you you blocked access twice for absolutely no reason at all causing me issues.1/2….

  • Arty_Mikey Arty Mikey Illustration (@Arty_Mikey) reported

    @santanderuk Why doesn't the chat feature on your website work?I click the link and nothing happens

  • Sprockalina Elongated Musket (@Sprockalina) reported

    @santanderuk thank you for NOT giving me the £175 bank switch money that I signed up for. 2 customer service agents, one in December and one 2 weeks ago said everything was in place & confirmed money would be in my account. Now you say I'm not entitled to it. Appalling

  • AmazonAscent Ascent of the Amazon (@AmazonAscent) reported

    @santanderukhelp 1/4 Hey @santanderuk , I have banked with you for over 25 years. If I remember right I have never defaulted on any loans, mortgage or DDs …..Ever! In 2022 you you blocked access twice for absolutely no reason at all, causing me many issues.