Santander down? Current status and problems in Burgess Hill, West Sussex, England

Problems in the last 24 hours in Burgess Hill, England

The chart below shows the number of Santander reports we have received in the last 24 hours from users in Burgess Hill, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Most Reported Problems

The following are the most recent problems reported by Santander users through our website.

• Mobile App (39%)
• Website (26%)
• Transactions (17%)
• Login (11%)
• Transfer (6%)
• Withdrawals (2%)

Community Discussion

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Santander Issues Reports Near Burgess Hill, England

Latest outage, problems and issue reports in Burgess Hill and nearby locations:

• 
  Diane Hellyer (@Postgate) reported 6 minutes ago from Horsham, England

  Dear @santanderuk, Closing at 12.30 on Friday is not customer service! Not opening until 10 am on Monday isn't enough. I was outside your door, just now, ready to pay a BIG bill. No, l don't bank online, l like to talk to people. But you don't want to chat! #notcustomerservice

• 
  welshbird1971 (@welshbird1971) reported 28 minutes ago from Horsham, England

  @santanderuk can't get through on phone, you're helping other people but not me! Why not have a system so we know where we are in the queue? At least we know someone might answer us. No joy on the online chat either. Awful customer service. Gave up.

• 
  Richard #GoneSailing (@RichardCR56) reported 44 minutes ago from Worthing, England

  @santanderuk The worst #bank in the UK. No branches open, so no, what you might call #customerservice. Left the thieving #Lloyds only to find different problems.

Santander Issues Reports

Latest outage, problems and issue reports in social media:

• 
  itsmacayit (@ben60805919) reported 6 minutes ago

  @santanderukhelp Seriously your extracting the urine to put it in a nice way. No solutions? Your a massive organisation with millions of people depending on your services. Nothing but problems with @santanderuk lately. Think I’m going to take my custom elsewhere. No explanation either.

• 
  Shannon ☺ (@Shanwak) reported 13 minutes ago

  @santanderuk I transfered a large amount of money into my account this morning without knowing it was down. Signed into the mobile app just now and its not there??? I seriously seriously hope it hasn't been lost.

• 
  Reece (@R3eceJam3s) reported 13 minutes ago

  @santanderuk Is this going to part of the outage as my card should have declined?

• 
  Mark O'Reilly (@Markontheradio) reported 16 minutes ago

  So it’s not just the app is broken I been told @santanderuk branch atms are being “fixed” but who knows when they’ll be back #santander

• 
  Luke Cropley (@LukeCropley) reported 18 minutes ago

  @santanderuk Hi there my “Santander Quick balance” has stopped working for the past week any idea why this might be? This is the first time it’s happened I’ve tried reactivating it but always shows “we can’t display your quick balance right now”

• 
  leigh wright (@Lwright682Leigh) reported 20 minutes ago

  @santanderuk When is it going to be fixed I need to access my money that has been transferred

• 
  Sara Johnston (@imcalledsara) reported 23 minutes ago

  @santanderuk What's happening! Can't pay for anything online and all the website says is 'check back here for updates'. Not the most useful... #santanderdown

• 
  Art de Maison (@ArtdeMaison) reported 25 minutes ago

  @santanderuk @santanderukhelp nothing but cut and paste responses for hours now. Are you TRYING to be bad at customer service? Cashless society is dead, long live cash. “ThE wOrLd’S fIrSt ViRtUaL bAnK” — famous last words

• 
  Jimmy James (@RedJamesH) reported 26 minutes ago

  @gaz_wynne @santanderuk Looks like this issue has been going on since early today, a non working day. I hope your next bank can meet your high service expectations.

• 
  Charles Cotton (@CharlesCotton15) reported 26 minutes ago

  @santanderuk Thanks for update. Was getting worried App not working