Santander

Is Santander down in Burgess Hill, West Sussex, England?

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Santander UK plc is a British bank, wholly owned by the Spanish Santander Group. Santander offers current accounts, savings, investments, loans, credit cards and other financial products.

Problems in the last 24 hours in Burgess Hill, England

The chart below shows the number of Santander reports we have received in the last 24 hours from users in Burgess Hill and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Santander Outage Chart in Burgess Hill, West Sussex, England 03/16/2026 07:05

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Most Reported Problems

The following are the most recent problems reported by Santander users through our website.

  1. Mobile App (51%)

    Mobile App (51%)

  2. Website (23%)

    Website (23%)

  3. Transactions (10%)

    Transactions (10%)

  4. Login (10%)

    Login (10%)

  5. Transfer (3%)

    Transfer (3%)

  6. Withdrawals (2%)

    Withdrawals (2%)

Community Discussion

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Santander Issues Reports Near Burgess Hill, England

Latest outage, problems and issue reports in Burgess Hill and nearby locations:

  • Postgate Diane Hellyer (@Postgate) reported from Horsham, England

    Dear @santanderuk, Closing at 12.30 on Friday is not customer service! Not opening until 10 am on Monday isn't enough. I was outside your door, just now, ready to pay a BIG bill. No, l don't bank online, l like to talk to people. But you don't want to chat! #notcustomerservice

  • RichardCR56 Richard #GoneSailing (@RichardCR56) reported from Worthing, England

    @santanderuk The worst #bank in the UK. No branches open, so no, what you might call #customerservice. Left the thieving #Lloyds only to find different problems.

Santander Issues Reports

Latest outage, problems and issue reports in social media:

  • globelimper Better call Paul (@globelimper) reported

    @santanderuk customer service really is appalling. 15 minutes on hold populated by attempts to stop the call followed by having the phone out down on me. Start again.

  • JayneWe44030505 Jayne Weaver (@JayneWe44030505) reported

    @santanderuk terrible service from fraud department of santander

  • SiGan85 S 🇬🇧🏴󠁧󠁢󠁥󠁮󠁧󠁿 (@SiGan85) reported

    @santanderuk do you ever answer the phone?? 3rd attempt now, so far I've been waiting for someone to answer for 32 minutes. Great customer service..... Not.

  • darrensmithmda Darren Smith (@darrensmithmda) reported

    @santanderuk Appalling Customer service from @santanderukbiz @santanderuk restricted our business account and dont have the decency to speak to us. I have been trying to get hold of the team for more then 10 days and I keep being told that the back team will call, they have not

  • Gill_WWA Gillian Hill (@Gill_WWA) reported

    @santanderukhelp Hahah hilarious - that is the issue isn’t it! I can’t contacts them as THEY NEVER PICK THE PHONE UP. Wow @santanderuk really is a joke organisation.

  • nowaffle Amanda Boyle OBE 🦕 (@nowaffle) reported

    Down a rabbit hole, dealing with “Complaints Service Manager Simplification and Client Experience”. Can anyone at @santanderuk translate please? The experience is awful BTW @AnaBotin

  • ruthyderbs ruth derbyshire (@ruthyderbs) reported

    @santanderuk what is going on with student accounts? My daughter still hasn’t received rail card despite 3 different phone calls - being on hold for 40 mins/ passed from dept to dept/ being cut off? System is broken! @MartinSLewis

  • jellybeanbec Becky Cardinal (@jellybeanbec) reported

    @santanderuk is anybody monitoring your twitter today?! In tears over the drama your helplines are causing me right now. Absolutely shocking customer service!!! Is there anyone I can speak to???

  • mdacollege MDA College (@mdacollege) reported

    1/2 - Appealing customer service from @santanderuk . They put a block and suspended our business account with no reason. Our business bank account has been suspended for over 10 days with no information provided or updates from Santander. @santanderukhelp @santanderukbiz

  • lambsear4 lambs_ear (@lambsear4) reported

    @santanderuk As understaffed as ever. Still waiting for customer services…31 mins and counting⏱