Santander

Is Santander down in Burgess Hill, West Sussex, England?

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Santander UK plc is a British bank, wholly owned by the Spanish Santander Group. Santander offers current accounts, savings, investments, loans, credit cards and other financial products.

Problems in the last 24 hours in Burgess Hill, England

The chart below shows the number of Santander reports we have received in the last 24 hours from users in Burgess Hill and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Santander Outage Chart in Burgess Hill, West Sussex, England 09/18/2025 14:25

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Most Reported Problems

The following are the most recent problems reported by Santander users through our website.

  1. Mobile App (27%)

    Mobile App (27%)

  2. Transactions (26%)

    Transactions (26%)

  3. Website (21%)

    Website (21%)

  4. Login (18%)

    Login (18%)

  5. Transfer (6%)

    Transfer (6%)

  6. Withdrawals (2%)

    Withdrawals (2%)

Live Outage Map Near Burgess Hill, West Sussex, England

The most recent Santander outage reports came from the following cities: Brighton.

Loading map, please wait...
City Problem Type Report Time
United KingdomBrighton Transactions
United KingdomForest Row Transactions
United KingdomBrighton Transactions
United KingdomBrighton Transactions
United KingdomHove Website
United KingdomBrighton Mobile App

Community Discussion

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Santander Issues Reports Near Burgess Hill, England

Latest outage, problems and issue reports in Burgess Hill and nearby locations:

  • Postgate Diane Hellyer (@Postgate) reported from Horsham, England

    Dear @santanderuk, Closing at 12.30 on Friday is not customer service! Not opening until 10 am on Monday isn't enough. I was outside your door, just now, ready to pay a BIG bill. No, l don't bank online, l like to talk to people. But you don't want to chat! #notcustomerservice

  • welshbird1971 welshbird1971 (@welshbird1971) reported from Horsham, England

    @santanderuk can't get through on phone, you're helping other people but not me! Why not have a system so we know where we are in the queue? At least we know someone might answer us. No joy on the online chat either. Awful customer service. Gave up.

  • RichardCR56 Richard #GoneSailing (@RichardCR56) reported from Worthing, England

    @santanderuk The worst #bank in the UK. No branches open, so no, what you might call #customerservice. Left the thieving #Lloyds only to find different problems.

Santander Issues Reports

Latest outage, problems and issue reports in social media:

  • maxbluenose Maxine Hussey (@maxbluenose) reported

    @santanderukhelp @santanderuk you are sorry !!?? Not good enough…my money…, my account….and it takes you 3 days to decide where I take my money and now we have a BH so I’m without any funds until Tuesday appalling service !

  • TimHoll38222220 Tim Holland (@TimHoll38222220) reported

    @santanderuk Is the mobile banking down? App doesn’t load since a week now.

  • MJenkins88 Michael Jenkins (@MJenkins88) reported

    45mins on hold to @santanderuk. Just awful experience.

  • Paul_D_Denman 'P-Diddly' (Paul) (@Paul_D_Denman) reported

    @Progradar @krae_on @santanderuk +1 for Clear Score It has helped me turn my finances around over recent years. They make their money through any accounts you open by clicking-through their site. Your actual report is free, no catches. (I don't work for them btw ;)

  • PrimaryCoHead PrimaryCoHead (@PrimaryCoHead) reported

    Terrible service from @santanderuk On the phone for 30mins trying to sort out online banking that isn’t working, cuts me off whilst the rep is figuring stuff out. She doesn’t call me back. I try and call back and lines are closed until Tuesday.

  • thepipster64 Cormery (@thepipster64) reported

    @santanderuk You'll need a lot longer than a moment - the fastest time my many calls over the last 8 months have been answered was 25 minutes! I have been cut off almost every time your advisers have tried to transfer my calls. All this adds to the stress of trying to deal with the issue.

  • jameseonline 🤔J🤷 (@jameseonline) reported

    Hey .@santanderukhelp I got an email today from .@santanderuk saying I can open a 2.50% Regular Esaver, thing is your site states its 2.75%, might want to get your marketing sorted ;-)

  • BedsSchsTrust Dr Alan Lee (@BedsSchsTrust) reported

    Not a complainer, but so disappointed with @santanderuk ‘Losing’ my funds, time delays + repeated erroneous advice. Apologies + compensation offered, but no solutions for approaching 2 months. Please help @santanderukhelp

  • LukeSanders86 Luke Sanders (@LukeSanders86) reported

    @santanderuk can someone help me? I've just had to come off the phone with an argumentative advisor. I just need help.

  • 5haekul ‏‏‎ shaekul‎ ‍ (@5haekul) reported

    @CazooUK What’s the update? It’s been four months since I logged the vehicle fault. @santanderuk have contacted yourselves trying to obtain an update, with no surprise they haven’t had a response. Please respond! Your customer service is absolute trash! #avoidcazoo