Santander

Is Santander down in Burgess Hill, West Sussex, England?

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Santander UK plc is a British bank, wholly owned by the Spanish Santander Group. Santander offers current accounts, savings, investments, loans, credit cards and other financial products.

Problems in the last 24 hours in Burgess Hill, England

The chart below shows the number of Santander reports we have received in the last 24 hours from users in Burgess Hill and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Santander Outage Chart in Burgess Hill, West Sussex, England 01/19/2026 04:20

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Most Reported Problems

The following are the most recent problems reported by Santander users through our website.

  1. Mobile App (57%)

    Mobile App (57%)

  2. Login (16%)

    Login (16%)

  3. Website (14%)

    Website (14%)

  4. Transactions (10%)

    Transactions (10%)

  5. Withdrawals (4%)

    Withdrawals (4%)

Live Outage Map Near Burgess Hill, West Sussex, England

The most recent Santander outage reports came from the following cities: Lewes.

Loading map, please wait...
City Problem Type Report Time
United KingdomLewes Mobile App
United KingdomBrighton Mobile App
United KingdomBrighton Transactions
United KingdomForest Row Transactions
United KingdomBrighton Transactions
United KingdomBrighton Transactions

Community Discussion

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Santander Issues Reports Near Burgess Hill, England

Latest outage, problems and issue reports in Burgess Hill and nearby locations:

  • welshbird1971 welshbird1971 (@welshbird1971) reported from Horsham, England

    @santanderuk can't get through on phone, you're helping other people but not me! Why not have a system so we know where we are in the queue? At least we know someone might answer us. No joy on the online chat either. Awful customer service. Gave up.

  • RichardCR56 Richard #GoneSailing (@RichardCR56) reported from Worthing, England

    @santanderuk The worst #bank in the UK. No branches open, so no, what you might call #customerservice. Left the thieving #Lloyds only to find different problems.

  • Postgate Diane Hellyer (@Postgate) reported from Horsham, England

    Dear @santanderuk, Closing at 12.30 on Friday is not customer service! Not opening until 10 am on Monday isn't enough. I was outside your door, just now, ready to pay a BIG bill. No, l don't bank online, l like to talk to people. But you don't want to chat! #notcustomerservice

Santander Issues Reports

Latest outage, problems and issue reports in social media:

  • Disaffectedboy Richiep (@Disaffectedboy) reported

    @santanderuk hey guys , can’t open app this morning and I’ve tried on numerous devices …saying server problem ?

  • sloberdobabob Robert Fage (@sloberdobabob) reported

    @santanderuk unable to connect this morning using Safari is there a problem?

  • TillyMintNic Tilly Mint (@TillyMintNic) reported

    @santanderuk any idea when I’m likely to have access to my account again? Also can I still use my card?

  • DavidLe37137721 Torralion (@DavidLe37137721) reported

    @santanderuk guys, COVID is no longer and excuse for poor processes and customer service. I’m literally having to move my house into a storage unit because you guys can’t hit a print button (as emailing isn’t for you yet). Hugely disappointed.

  • JoJArmy23 joe (@JoJArmy23) reported

    @SkyData @santanderuk what is going on ??? No access to online banking, why ????

  • JediUcl Jedi Ucl 🇬🇧💚🎮 (@JediUcl) reported

    @ThezzaNicholson @santanderuk @SkyHelpTeam I keep getting the same error problems too, hope it's fixed soon pĺease.

  • KittyCointreau Cat Davies (@KittyCointreau) reported

    God @santanderuk - can you fix your site so people can pay credit cards again? It's been broken a week now & your phone service is 👎! Then paid from my other banking app & getting text after text saying I need to pay! I've been trying & have! it's like you dont want me to pay!

  • MWALSH5 MICHELLE LAMB (@MWALSH5) reported

    @santanderuk is there an issue with your website? I’ve been trying to get in for the last 2 hours but it says server unavailable

  • nfptalk Sensible Debate (@nfptalk) reported

    Hi @santanderukhelp @santanderuk why don’t you keep your Google branch listings up to date? They don’t correspond to your website even though Google has your logo against them indicating you have control of the information. Wasted a whole hour trying to visit a branch this week.

  • JemButterfield JMB (@JemButterfield) reported

    @MirandaFrance1 @santanderuk Nope, but this was otherwise a very convincing mail as regards the wording. Except they provided a link to click on to log in...