Santander

Is Santander down in Burgess Hill, West Sussex, England?

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Santander UK plc is a British bank, wholly owned by the Spanish Santander Group. Santander offers current accounts, savings, investments, loans, credit cards and other financial products.

Problems in the last 24 hours in Burgess Hill, England

The chart below shows the number of Santander reports we have received in the last 24 hours from users in Burgess Hill and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Santander Outage Chart in Burgess Hill, West Sussex, England 12/09/2025 23:50

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Most Reported Problems

The following are the most recent problems reported by Santander users through our website.

  1. Mobile App (45%)

    Mobile App (45%)

  2. Login (25%)

    Login (25%)

  3. Website (15%)

    Website (15%)

  4. Transactions (10%)

    Transactions (10%)

  5. Withdrawals (5%)

    Withdrawals (5%)

Community Discussion

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Santander Issues Reports Near Burgess Hill, England

Latest outage, problems and issue reports in Burgess Hill and nearby locations:

  • Postgate Diane Hellyer (@Postgate) reported from Horsham, England

    Dear @santanderuk, Closing at 12.30 on Friday is not customer service! Not opening until 10 am on Monday isn't enough. I was outside your door, just now, ready to pay a BIG bill. No, l don't bank online, l like to talk to people. But you don't want to chat! #notcustomerservice

  • welshbird1971 welshbird1971 (@welshbird1971) reported from Horsham, England

    @santanderuk can't get through on phone, you're helping other people but not me! Why not have a system so we know where we are in the queue? At least we know someone might answer us. No joy on the online chat either. Awful customer service. Gave up.

  • RichardCR56 Richard #GoneSailing (@RichardCR56) reported from Worthing, England

    @santanderuk The worst #bank in the UK. No branches open, so no, what you might call #customerservice. Left the thieving #Lloyds only to find different problems.

Santander Issues Reports

Latest outage, problems and issue reports in social media:

  • andyyou91316135 andy young (@andyyou91316135) reported

    @santanderuk possibly the worst website and customer service I’ve ever had from a bank, but shouldn’t be surprised as it’s a bank

  • SarHarSuperStar Sarah (@SarHarSuperStar) reported

    @santanderuk insisting @CooperativeBank need to provide ARN numbers so they can trace/refund payment, @CooperativeBank saying they don't have access to ARN numbers and can only provide Auth Codes

  • doodle_bobby croccy doodile (he/him) (@doodle_bobby) reported

    Hi @santanderuk you’re having issues with faster payments and haven’t notified us via the website, through social media or through the service status. How do I raise a complaint?

  • tomwoods93 Tom Woods (@tomwoods93) reported

    @santanderuk any chance on an update on when bank transfers will be back up working?

  • TheReubenYoung Reuben Young (@TheReubenYoung) reported

    @martin_farley @santanderuk Also a @santanderuk customer, also can’t get through. Haven’t had a working debit card in months, online service doesn’t work and on the phone it’s just an hour of hold music followed by them hanging up.

  • SarHarSuperStar Sarah (@SarHarSuperStar) reported

    @santanderuk @CooperativeBank I'm £569.97 down thanks to this error, lone parent in a cost of living crisis. Please can one of you take some accountability and get my money back to me ASAP?

  • GJDop Glen (@GJDop) reported

    Your telephone service @santanderuk ******* stinks, it's bloody pathetic!

  • 95jayutd Erik ten hag my manager 🇳🇱🇳🇱🇳🇱 (@95jayutd) reported

    Just wanna say @santanderuk your a ******* joke I am changing banks I have been frauded 3 times now and I am sick of it your customer care is a ******* pathetic joke aswell

  • LoveJoyaa Jo✌🏾 (@LoveJoyaa) reported

    @santanderuk We have issues transferring and receiving funds. Can you please address that. Bills are due today.

  • StaceyjaynSs stace (@StaceyjaynSs) reported

    @santanderuk when will your issues with faster payments be fixed??