Is Santander down in Burgess Hill, West Sussex, England?
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Santander UK plc is a British bank, wholly owned by the Spanish Santander Group. Santander offers current accounts, savings, investments, loans, credit cards and other financial products.
Full Outage Map
TransactionsProblems in the last 24 hours in Burgess Hill, England
The chart below shows the number of Santander reports we have received in the last 24 hours from users in Burgess Hill and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by Santander users through our website.
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Mobile App (51%)
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Website (23%)
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Login (11%)
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Transactions (10%)
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Withdrawals (2%)
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Transfer (2%)
Community Discussion
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Santander Issues Reports Near Burgess Hill, England
Latest outage, problems and issue reports in Burgess Hill and nearby locations:
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welshbird1971
(@welshbird1971) reported
from
Horsham, England
@santanderuk can't get through on phone, you're helping other people but not me! Why not have a system so we know where we are in the queue? At least we know someone might answer us. No joy on the online chat either. Awful customer service. Gave up.
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Diane Hellyer
(@Postgate) reported
from
Horsham, England
Dear @santanderuk, Closing at 12.30 on Friday is not customer service! Not opening until 10 am on Monday isn't enough. I was outside your door, just now, ready to pay a BIG bill. No, l don't bank online, l like to talk to people. But you don't want to chat! #notcustomerservice
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Richard #GoneSailing
(@RichardCR56) reported
from
Worthing, England
@santanderuk The worst #bank in the UK. No branches open, so no, what you might call #customerservice. Left the thieving #Lloyds only to find different problems.
Santander Issues Reports
Latest outage, problems and issue reports in social media:
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Scott Dutton
(@exusssum) reported
@aliiqbal2704 @parkx19 @santanderuk Visa is not working fine, there are increased failure rates there too
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Jaime smith
(@Jaimesm89767698) reported
@santanderuk Worst bank ever! Haven’t been able to access my account or use any of my money for 2 days now. Absolutely unacceptable, I’ve won a bit of money from a legit company which could easily be proved through a simple Google or Facebook search! Treating your customers like criminals
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Ally Fabish
(@Fabish) reported
@santanderuk been trying since 2.07 to talk to someone. It’s now 3.47, worst customer service ever
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Chris Timm - Sondela Consulting Ltd
(@Tegwin) reported
OMG @santanderuk has got to the THE WORST bank in the history of banking. Terrible customer service. Been on the phone over 20 mins and still no answer. Dont think they actually want my money saved with them. Time to move
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NoNewNormal22
(@NewNormal22) reported
@santanderuk How about you hire more staff? Leaving a 'customer' 50 minutes to make a bank transfer is appalling service, truly appalling.
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J. M. LeCornu
(@JMLeCornu) reported
@santanderuk Hello, I found someone's lost debit card in the street this morning, can't get through to report it on the phone, can someone help please?
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Chez 🌺
(@parkx19) reported
@santanderuk is there a problem with your system, card been declined at shop and have money in my account. Shop says it’s happened to 5 other Santander cards this afternoon
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Iwan Gethin
(@iwangethin) reported
@santanderuk absolutely disgusted with the level of service. Been on hold for nearly an hour just for a simple request that I have to contact you over the phone.
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Rebecca Beaumont
(@becca_beaumont) reported
Been on hold waiting for someone to speak to me about my card for nearly an hour now😡 @santanderuk @santanderuk @santanderukhelp I’ve used online help but they said to call
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David G
(@Kendalmint2) reported
We are often quick to criticise and slow to praise @santanderuk solved a problem really well Broni in the complaints team was excellent. She turned something that could have been less than good into a positive Thank you @santanderukhelp