Is Santander down in Burgess Hill, West Sussex, England?
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Santander UK plc is a British bank, wholly owned by the Spanish Santander Group. Santander offers current accounts, savings, investments, loans, credit cards and other financial products.
Full Outage Map
TransactionsProblems in the last 24 hours in Burgess Hill, England
The chart below shows the number of Santander reports we have received in the last 24 hours from users in Burgess Hill and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by Santander users through our website.
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Mobile App (40%)
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Website (26%)
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Transactions (16%)
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Login (11%)
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Transfer (5%)
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Withdrawals (2%)
Community Discussion
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Santander Issues Reports Near Burgess Hill, England
Latest outage, problems and issue reports in Burgess Hill and nearby locations:
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Richard #GoneSailing
(@RichardCR56) reported
from
Worthing, England
@santanderuk The worst #bank in the UK. No branches open, so no, what you might call #customerservice. Left the thieving #Lloyds only to find different problems.
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Diane Hellyer
(@Postgate) reported
from
Horsham, England
Dear @santanderuk, Closing at 12.30 on Friday is not customer service! Not opening until 10 am on Monday isn't enough. I was outside your door, just now, ready to pay a BIG bill. No, l don't bank online, l like to talk to people. But you don't want to chat! #notcustomerservice
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welshbird1971
(@welshbird1971) reported
from
Horsham, England
@santanderuk can't get through on phone, you're helping other people but not me! Why not have a system so we know where we are in the queue? At least we know someone might answer us. No joy on the online chat either. Awful customer service. Gave up.
Santander Issues Reports
Latest outage, problems and issue reports in social media:
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Karen Brace
(@Karen_acts) reported
Massive thanks to Deborah at @santanderuk fraud department for helping me sort things this morning. Brilliant customer service. Nothing like a frozen account to kick your Friday off. Hackers be warned you'd be lucky to get 80p out of me just now let alone £80. #keepempeeled 👀
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Ricky Martin
(@TeamGill) reported
@santanderuk can you please tell me why my esaver account is still 0.75 and not the 1.50% advertised on your website
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🌚
(@fanta_no_ice) reported
@HSBC_UK i had the exact same issue with @santanderuk - they solved the issue within 20 mins. #neverHSBCnotevenonce
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Dave
(@dave28263) reported
@santanderuk fast payment service load of ****
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Amy
(@amyl_c) reported
@santanderuk Hi - I cancelled a membership over a year ago and they’ve been charging me. Can you help?
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Victoria Mildew
(@VMildew) reported
@santanderuk what the hell is a back office team and why can’t they be contacted by phone? Also who are you to decide whether or not I can access my money?
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Victoria Mildew
(@VMildew) reported
@santanderuk Right Santander. I’ve cleaned the kitchen cupboards and walked the dog. Can I please have permission to access my own account yet? Pretty please
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Kate Hollis
(@KateHollis14) reported
@santanderuk I am very upset with the service I have received from you this evening. Charging me inappropriately, calling me by the wrong name, unable to help and passing me on to call up when the line is shut. #CustomerService
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Lisa-Jayne Cook FInstR FWES 💙💛🌈🌱
(@fridge_girl) reported
@santanderuk can you help with this please ? @premierinn are not responding
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Richard Peters
(@Beastier1) reported
@santanderuk Do you have a complaints process that can be resolved quicker than your advised 6-8 weeks? I have a critical & time sensitive issue requiring immediate resolution as a result of advice previously provided by yourselves and seems you have no flexibility to help