Santander

Is Santander down in Burgess Hill, West Sussex, England?

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Santander UK plc is a British bank, wholly owned by the Spanish Santander Group. Santander offers current accounts, savings, investments, loans, credit cards and other financial products.

Problems in the last 24 hours in Burgess Hill, England

The chart below shows the number of Santander reports we have received in the last 24 hours from users in Burgess Hill and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Santander Outage Chart in Burgess Hill, West Sussex, England 03/05/2026 10:15

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Most Reported Problems

The following are the most recent problems reported by Santander users through our website.

  1. Mobile App (59%)

    Mobile App (59%)

  2. Website (13%)

    Website (13%)

  3. Transactions (11%)

    Transactions (11%)

  4. Login (11%)

    Login (11%)

  5. Withdrawals (3%)

    Withdrawals (3%)

  6. Transfer (2%)

    Transfer (2%)

Community Discussion

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Santander Issues Reports Near Burgess Hill, England

Latest outage, problems and issue reports in Burgess Hill and nearby locations:

  • welshbird1971 welshbird1971 (@welshbird1971) reported from Horsham, England

    @santanderuk can't get through on phone, you're helping other people but not me! Why not have a system so we know where we are in the queue? At least we know someone might answer us. No joy on the online chat either. Awful customer service. Gave up.

  • RichardCR56 Richard #GoneSailing (@RichardCR56) reported from Worthing, England

    @santanderuk The worst #bank in the UK. No branches open, so no, what you might call #customerservice. Left the thieving #Lloyds only to find different problems.

  • Postgate Diane Hellyer (@Postgate) reported from Horsham, England

    Dear @santanderuk, Closing at 12.30 on Friday is not customer service! Not opening until 10 am on Monday isn't enough. I was outside your door, just now, ready to pay a BIG bill. No, l don't bank online, l like to talk to people. But you don't want to chat! #notcustomerservice

Santander Issues Reports

Latest outage, problems and issue reports in social media:

  • tmpfe05 Tricia Fitzpatrick (@tmpfe05) reported

    @santanderuk Why do your bank mangers constantly promise they will call you as a priority the next day to solve an issue that has been going on for over 2 years, and never do. So pi@@ed off with your treatment of your customers

  • lowdyffrynclwyd Lowri Ann (@lowdyffrynclwyd) reported

    @TheFCA are banks such as @santanderuk allowed to not publish contact numbers rendering them almost impossible to contact??

  • kay_carrick Kay Carrick (@kay_carrick) reported

    @santanderuk can you please contact me regarding mail the REPEATEDLY comes to my address for the previous owner despite me being assured there is now a block on his Mail coming to this address!

  • Andy40928831 Andy (@Andy40928831) reported

    @Barclays Not only have you changed techpack provider to a useless company you have increased access charges around %50 how us that right @NatWestGroup @santanderuk

  • 4be0f8aaeefe4e1 transformation peopl (@4be0f8aaeefe4e1) reported

    @santanderuk @santanderukhelp #Santander wky is communication and customer services at your company so bad ? 👎

  • batey0805 Batey0805 (@batey0805) reported

    Literally can’t believe I am typing this but 10 days later you still can’t make a payment to Santander with your card and still there is no message to advise you of this on the IVR this is the worst service I have ever had @santanderuk

  • TimothyAlcock TimothyAlcock (@TimothyAlcock) reported

    Banks are always shut when your not at work, no wonder they are closing branches down. They are even shut on bank holidays... takes the mick. @NatWestGroup @santanderuk

  • 61npa Nigel Ayers (@61npa) reported

    @santanderuk I closed my student account with you end Jul21. Subsequent 3 x National Lottery wins have been notified to me, with payments sent to you I understand. 11Aug 8.10, 14Aug 12.90, 18Aug 3.20. I have spoken to National Lottery. These payments haven't been returned. Help!

  • G0TLU Peter GØTLU (@G0TLU) reported

    @santanderuk I do like to be helpful, but is it relevant to send me a customer experience survey when I've just popped into the branch to use the ATM if the outside one is in use? No problem with doing a survey when I have interacted with the staff.

  • whalleysteve1 Steve Whalley (@whalleysteve1) reported

    A few years ago I moved to @santanderuk, as they actually had a branch in #Darwen. That branch closed on 12th August. Since then online banking has been down on the 2oth and again today. I presume that the 72% of customers from your former Darwen branch who go online are unhappy.