Is Santander down in Burgess Hill, West Sussex, England?
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Santander UK plc is a British bank, wholly owned by the Spanish Santander Group. Santander offers current accounts, savings, investments, loans, credit cards and other financial products.
Full Outage Map
TransactionsProblems in the last 24 hours in Burgess Hill, England
The chart below shows the number of Santander reports we have received in the last 24 hours from users in Burgess Hill and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by Santander users through our website.
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Mobile App (51%)
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Website (23%)
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Transactions (10%)
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Login (10%)
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Transfer (3%)
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Withdrawals (2%)
Community Discussion
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Santander Issues Reports Near Burgess Hill, England
Latest outage, problems and issue reports in Burgess Hill and nearby locations:
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Richard #GoneSailing
(@RichardCR56) reported
from
Worthing, England
@santanderuk The worst #bank in the UK. No branches open, so no, what you might call #customerservice. Left the thieving #Lloyds only to find different problems.
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Diane Hellyer
(@Postgate) reported
from
Horsham, England
Dear @santanderuk, Closing at 12.30 on Friday is not customer service! Not opening until 10 am on Monday isn't enough. I was outside your door, just now, ready to pay a BIG bill. No, l don't bank online, l like to talk to people. But you don't want to chat! #notcustomerservice
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welshbird1971
(@welshbird1971) reported
from
Horsham, England
@santanderuk can't get through on phone, you're helping other people but not me! Why not have a system so we know where we are in the queue? At least we know someone might answer us. No joy on the online chat either. Awful customer service. Gave up.
Santander Issues Reports
Latest outage, problems and issue reports in social media:
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Stuart Mills
(@smevergance) reported
Terrible service from @santanderuk today. It took 35 mins to get my call answered (to report fraud) and was then told that I was being transferred to the fraud team but was again put in a hold queue. I gave up after an hour!! #badservice
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Julie Scott
(@redjulie17) reported
I am beyond exasperated with @santanderuk 😡😡 just how long does it take to return a POA? If you’ve lost it TELL ME!! Then you can pay for a new one! It’s desperately needed to sort other financial matters for my 88 year old mum! AWFUL customer service 😡😡
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Tricia Kilczynski
(@Trishkil) reported
@santanderuk I have been on hold for 40 mins to fraud team! Does anyone work in this office. I have been trying every day for a week to unblock my card. Tried ringing customer service to get help with this. They have put me back on hold to fraud team !! 😳😤😫 #frustrated!
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Luke Janowski
(@LukeJanowsk_gb) reported
@santanderuk Just at Stansted Airport 2nd time I can't get into the Lounge which I pay for with the World Ellite card. AVOID applying definitely not worth the £15 a month. This is supposed to be the Select service?
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Jayne Dinnin
(@JayneDinnin) reported
Hi @santanderuk My daughter has opened a student account last week. The first time she deposited money in the branch the machine took £20 of her cash. She went to the help-desk in the branch immediately and was told it would be refunded. Now you're saying it won't ...Explain?
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Ashlea Bea
(@ashleabeaphoto) reported
Waiting for over 40 minutes, talked to a human that couldn't help and and now it's closed thank you @santanderuk
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Peter White
(@1Petewhite) reported
@santanderuk Credit card section get you fingers out your arses and answer the ****ing phones, you as useless as a fart in a space suit, if not worse. Mike Regnier get off your arse and sort you customer service out... its **** to say the least. Everyone move to another bank!!
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Rob Styles
(@mmmmmrob) reported
Just had to use the @santanderuk online banking website to help a friend sort out some mistakes. Wow that is truly awful. I would close the account if it were mine, the UX is that bad.
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David McKean
(@keanie14) reported
@santanderuk I’ve been on hold for an hour, and another 45 mins this morning. Any chance you can speed this up and allow me to access my account??! 😞
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Nuclear Summer
(@lizardUnicorn) reported
from
London, England
@santanderuk are the worst. Completely ridiculous bunch of clowns. Just shut your private banking operation down if you can't be bothered to provide customer service.