Santander status: access issues and outage reports

Problems in the last 24 hours in Bishop Auckland, England

The chart below shows the number of Santander reports we have received in the last 24 hours from users in Bishop Auckland, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

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Santander Issues Reports Near Bishop Auckland, England

Latest outage, problems and issue reports in Bishop Auckland and nearby locations:

• 
  Dana (@dana1smith) reported 26 minutes ago from Sunderland Bridge, England

  @santanderuk is there still a problem with card payments ?

• 
  Matt Casemore (@CasemoreMatt) reported 39 minutes ago from Trimdon Foundry, England

  @santanderuk @santanderukhelp your customer service is appalling. Hanging up on the customer isn't very professional, is it. All we wanted to do was change our address!

Santander Issues Reports

Latest outage, problems and issue reports in social media:

• 
  cookaburra (@weyheylad) reported 3 minutes ago

  @santanderuk the voucher for transfer of ISA isn't working . I've downloaded the code however there is no voucher and I have received no further notification email . I've been in branch . Nothing to do with them . Gave me an email . Emailed no reply . How can I sort this out ?

• 
  Wideawake (@wideawakebo) reported 7 minutes ago

  Been waiting 11 days for a replacement card from @santanderuk , told it must be a problem with @RoyalMail RM advised it could be another 7 days as that's normal for 2nd class, so just the 18 days, no big deal. Remember when stuff worked in the UK, more or less? #shitshow

• 
  KevinB (@KevinUTO1867) reported 10 minutes ago

  @MartinSLewis - @santanderuk have rejected my bank account switch bonus claiming my DD’s aren’t on their eligible “list”. One DD is a payment to my local council and the other is the @PostcodeLottery. Have you heard of such an issue?

• 
  Matty Hough (@MattyHough2) reported 13 minutes ago

  @santanderuk Hi @santanderuk — I was advised a case handler would contact me after 8am today, but I still haven’t received any email or contact. I remain stranded abroad without access to funds. Please urgently escalate this and contact me immediately

• 
  Kevin Baker (@KevinBa07776436) reported 14 minutes ago

  @gray_schofield @santanderuk This is typical poor service from banks. I used to work in an FCA regulated financial organisation and deal with Executive Complaints. Come on Santander do the right thing. Open the accounts, uphold the complaint and pay compensation

• 
  Wayne Green (@wayneogreeny) reported 15 minutes ago

  @santanderuk All accounts cancelled and moved today. Credit issue for no apparent reason. An absolute disgrace and terrible customer service response 🤬🤬🙈

• 
  jaredowens (@jaredowens36629) reported 17 minutes ago

  @santanderuk is it possible for you to permanently block all online/card not present transactions for a debit card if a customer requests it?

• 
  AnnRaj (@anandhichetlur) reported 19 minutes ago

  @santanderuk not able to access the account online. can you help pl

• 
  Oasis (@Oasisrvti) reported 22 minutes ago

  @santanderuk “they’ll get back to you in 48” ER it’s passed? “But they haven’t looked it have u got a confirmation we got it” but you’ve raised a complaint - yes that I was meant to hear yesterday. Talk the most amount of ****

• 
  Sorare Rhino (@FifaThing) reported 23 minutes ago

  @santanderuk This bot reply to save face doesn't help anyone