Santander

Is Santander down in Bishop Auckland, County Durham, England?

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Santander UK plc is a British bank, wholly owned by the Spanish Santander Group. Santander offers current accounts, savings, investments, loans, credit cards and other financial products.

Problems in the last 24 hours in Bishop Auckland, England

The chart below shows the number of Santander reports we have received in the last 24 hours from users in Bishop Auckland and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Santander Outage Chart in Bishop Auckland, County Durham, England 11/05/2025 21:45

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Most Reported Problems

The following are the most recent problems reported by Santander users through our website.

  1. Website (38%)

    Website (38%)

  2. Mobile App (33%)

    Mobile App (33%)

  3. Login (21%)

    Login (21%)

  4. Transactions (4%)

    Transactions (4%)

  5. Transfer (4%)

    Transfer (4%)

Community Discussion

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Santander Issues Reports Near Bishop Auckland, England

Latest outage, problems and issue reports in Bishop Auckland and nearby locations:

  • CasemoreMatt Matt Casemore (@CasemoreMatt) reported from Trimdon Foundry, England

    @santanderuk @santanderukhelp your customer service is appalling. Hanging up on the customer isn't very professional, is it. All we wanted to do was change our address!

  • dana1smith Dana (@dana1smith) reported from Sunderland Bridge, England

    @santanderuk is there still a problem with card payments ?

Santander Issues Reports

Latest outage, problems and issue reports in social media:

  • imgervazio DG (@imgervazio) reported

    @santanderuk you have blocked a transfer and locked me out of my online banking and you are closed ? Terrible service i need my money now !!!!!!

  • Priscil19688867 Priscilla (@Priscil19688867) reported

    @santanderuk @santanderukhelp I have been on hold for an hour, online chat is a robot and of no help. Still not received a new card after 11 days having been scammed can someone get in touch please

  • GMaggiordomo Jordan B (@GMaggiordomo) reported

    @santanderuk trying to make a chargeback claim via online banking but it tells me to make sure my details are up to date. I have confirmed this but still having issues (note that the mobile number is showing as "-" on the dispute page). What can I do?

  • laura_denning Laura Denning (@laura_denning) reported

    @santanderuk I'd like to talk about my overdraft. Can I DM you? I hate customer services....

  • chrisby81 Chris brooks (@chrisby81) reported

    @santanderuk my son has lost his card and we are unable to access his online account, I tried calling but you won't handle out of hours, please explain what we should do to block his card? I find this shocking that we have no means to do thuis with you

  • MrVeeTheDj DJ MR VEE (@MrVeeTheDj) reported

    @santanderuk hey what time does your customer service close? Been on hold for 30 minutes with it just raining continually.

  • sarah_inLondon Sarah (@sarah_inLondon) reported

    @santanderuk Do you set out on purpose to be as difficult and obstructive as you can & refuse to help customers. What I have experienced today is nothing other than negligence on your part. #bullyboytactics @PutneyFleur @MartinSLewis

  • y8tesy Ellie Yates (@y8tesy) reported

    @santanderuk I’ve tried 4 different branches to get an appointment for my daughter to switch her current account to a student account and there’s nothing available for months. Really disappointed with this poor customer service. If she was a new customer there’d be no issue 😡

  • suzystiddy Suzystiddy (@suzystiddy) reported

    @santanderuk my daughter has just started uni, is in a strange city, and still does not have access to online banking as she has not received part 2 of the letters. She has had them resent to her over a week ago. What can she do to get this resolved?

  • FisherScott9 Scott Fisher (@FisherScott9) reported

    @santanderuk is there anyone that can help me with an unresolved issue ? Waiting for over 1 1/2 hours on the phone with no answer is unacceptable.