Santander

Is Santander down in Bishop Auckland, County Durham, England?

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Santander UK plc is a British bank, wholly owned by the Spanish Santander Group. Santander offers current accounts, savings, investments, loans, credit cards and other financial products.

Problems in the last 24 hours in Bishop Auckland, England

The chart below shows the number of Santander reports we have received in the last 24 hours from users in Bishop Auckland and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Santander Outage Chart in Bishop Auckland, County Durham, England 11/30/2025 03:40

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Most Reported Problems

The following are the most recent problems reported by Santander users through our website.

  1. Mobile App (56%)

    Mobile App (56%)

  2. Website (19%)

    Website (19%)

  3. Login (19%)

    Login (19%)

  4. Transactions (6%)

    Transactions (6%)

Community Discussion

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Santander Issues Reports Near Bishop Auckland, England

Latest outage, problems and issue reports in Bishop Auckland and nearby locations:

  • dana1smith Dana (@dana1smith) reported from Sunderland Bridge, England

    @santanderuk is there still a problem with card payments ?

  • CasemoreMatt Matt Casemore (@CasemoreMatt) reported from Trimdon Foundry, England

    @santanderuk @santanderukhelp your customer service is appalling. Hanging up on the customer isn't very professional, is it. All we wanted to do was change our address!

Santander Issues Reports

Latest outage, problems and issue reports in social media:

  • JoeTheNorthener Joe (@JoeTheNorthener) reported

    @santanderuk shocking customer service, over an hour now waiting, and not even a mention of a wait time or where in the queue you are. Beyond a joke

  • d_shuks David Shukri (@d_shuks) reported

    @santanderuk 2hrs you've kept me on hold trying to confirm an urgent payment. Totally unacceptable, complete intransigence from your people to try and help me. Has cost me a fortune in phone charges from overseas. Will you help me or not?????

  • johnkennan0 JOHN KENNAN 💙 (@johnkennan0) reported

    @santanderuk Really annoying when you request confirmation that a transaction is valid but block it despite the confirmation anyway. I’ve just wasted an hour of my night trying to resolve the mess you caused.

  • dasmithofficial David (@dasmithofficial) reported

    @Hyundai_UK @santanderuk I’m very disappointed with the very poor service, lack of compassion that I’ve received from Hyundai Capital Finance, who believe that £30 admin fee is proportional to the costs they’ve incurred as a result of number plate change! 👎

  • mark_davison Mark Davison (@mark_davison) reported

    @santanderuk I have put up with some terrible service in the past - including a bug in your app that accidentally sent my payment to the wrong payee... but preventing me making a payment to Binance is a step too far. Why should you decide who I send my money to?!

  • emkav Emily Kavanagh (@emkav) reported

    @santanderuk hi please can you help me with an account I have that I know nothing about? I have no correspondence for this account but it’s there on my credit score as a current account. I’d appreciate any advice given

  • cogitator99 colin (@cogitator99) reported

    Has anybody tried to phone @santanderuk Fraud. 3 times I called, and the line shut down after ringing for 20 to 30 minutes. When I got through several days later I was told the 3 people who told me new card was on the way or blocked were wrong, and the old card was still active.

  • rossswiftphoto Ross Swift (@rossswiftphoto) reported

    6 days since I raised a complaint with @santanderuk and a week since my current account switch, and I still can’t access my online banking. Haven’t even heard from them 🧐Surely this isn’t allowed by the @TheFCA. I kind of have bills to pay. @santanderukhelp #customerservice

  • PaulFbraai PaulF (@PaulFbraai) reported

    @santanderuk trying to make a loan application online and your site keeps crashing and so tried calling and that doesn’t work either. The tried using chat function and response was no one is available. How do you actually get hold of anyone????

  • Kan31989 Kane (@Kan31989) reported

    @santanderuk transferred money to a friend, its left my account but has not shown on hers. Can you help me