Is Santander down in Birkenhead, Metropolitan Borough of Wirral, England?
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Santander UK plc is a British bank, wholly owned by the Spanish Santander Group. Santander offers current accounts, savings, investments, loans, credit cards and other financial products.
Full Outage Map
TransactionsProblems in the last 24 hours in Birkenhead, England
The chart below shows the number of Santander reports we have received in the last 24 hours from users in Birkenhead and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by Santander users through our website.
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Mobile App (40%)
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Transactions (22%)
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Website (15%)
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Login (15%)
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Transfer (8%)
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Withdrawals (1%)
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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Santander Issues Reports Near Birkenhead, England
Latest outage, problems and issue reports in Birkenhead and nearby locations:
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Sir MondoTheMoody for *PM *Poet Minister
(@MondoMoody) reported
from
Widnes, England
@santanderuk @santanderuk ?Criminal Customer Service.Voted worst bank by @MoneySavingExp.I concur.Opened EasyAccessSaver to add to Mortgage Acct.Sent my whole Pension pot.Their mistakes locked me out.Didn't even know if it got there for 2 weeks.10 hrs.8 phone calls. Zero service.Don't bother
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Long-E
(@LongTingz_L17) reported
from
Liverpool, England
@santanderuk having huge technical difficulties, your website keeps kicking me out
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Mike Kivi 🟨🟥
(@mikekivi) reported
from
Liverpool, England
@santanderuk how do I find my mortgage sort code number so I can register for online banking? Can’t find on the web site, Sandi tells me to log on to online banking, had my call to the Call Centre dropped 3 times while trying to speak to a person…
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Jo Boyd
(@JoBoyd71656844) reported
from
Liverpool, England
@santanderuk appalling time scale waiting for the security team on the phone. 1hr 30 and then gets cut off!!!! My account is blocked and cannot access my funds terrible customer service
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Sir MondoTheMoody for *PM *Poet Minister
(@MondoMoody) reported
from
Widnes, England
@santanderukhelp @santanderuk ?Criminal Customer Service.Voted worst bank by @MoneySavingExp.I concur.Opened EasyAccessSaver to add to Mortgage Acct.Sent my whole Pension pot.Their mistakes locked me out.Didn't even know if it got there for 2 weeks.10 hrs.8 phone calls. Zero service.Don't bother
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Sir MondoTheMoody for *PM *Poet Minister
(@MondoMoody) reported
from
Widnes, England
@santanderuk @MoneySavingExp Still not sorted.After 3 useless letters, 8 calls.10hrs spent.Every Customer Service Agent telling me the last Agent had given me the wrong information (6 of them in total) No call back from Complaints 2 days after registering. Thought I'd lost my pension. Distraught.Made me ill.
Santander Issues Reports
Latest outage, problems and issue reports in social media:
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Richard Coventry
(@richardcoventry) reported
Thanks @santanderuk your 'recent activity checks' are particularly useless when you've been in a queue for an hour at bag drop in Mexican airport & you block the payment for my luggage. Why not reinstate me being able to tell you which countries I'm visiting so you know it's me?
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Suzanne Benson
(@suzanne64481589) reported
@santanderuk I am a very disappointed customer … holding on for more than 15 mins listening to a very annoying message and terrible holding music, to report a suspected fraudulent text from you! Unacceptable and poor service! Should at least offer a call back service
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Coatbridge Football Club
(@Coatbridge_FC) reported
@santanderuk @santanderukhelp we are a grassroots football team in Coatbridge and desperately trying to open a bank account & been declined because our constitution. You won’t tell us what the issue is with the constitution. This constitution has been approved by @ScottishFA!
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Chloe Attwood
(@ChloeAttwoodPR) reported
Can’t believe how useless @santanderuk have been in repaying people scammed by easy tickets / simple ticketing / mb promotions. Completely different with @HalifaxBank and they could not have been more helpful. The same issue resolved in opposite ways. Speaks volumes.
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Amie
(@Amie25813) reported
@santanderuk why is it so difficult to speak to a customer service advisor via live chat I have a hearing disability and struggle to use the phone
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Shara
(@Shara08991227) reported
@santanderuk U have become useless bank, I go to website for contacts for mortgage- no phone number, digital assistant is a waste of time, i come to branch- no one to help, i want to use secure messaging- it was removed for some reason, why I am paying monthly fee for?
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Derek PB🇪🇺🇬🇧(2012) #FBPE #FBNHS💙#FBPA #FBPPR
(@DPB59) reported
@santanderuk I’ve been trying to get some answers to a question I have, nobody to answer the phone and the web chat is a computer that doesn’t understand what I’m asking…HELP
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Alan Gibbons 🇺🇦
(@alan_gibbons) reported
@marshalla99 @VirginMoney Since Virgin took over, the service and app has gone ridiculously poor. Need to change banks. My @santanderuk is perfect in comparison!
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Helen Close
(@helenano36) reported
@santanderuk my debit card is being declined online again is there yet another issue?
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Dave klomel
(@Dave68604370) reported
@santanderuk online banking is down