Is Santander down in Birkenhead, Metropolitan Borough of Wirral, England?
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Santander UK plc is a British bank, wholly owned by the Spanish Santander Group. Santander offers current accounts, savings, investments, loans, credit cards and other financial products.
Full Outage Map
TransactionsProblems in the last 24 hours in Birkenhead, England
The chart below shows the number of Santander reports we have received in the last 24 hours from users in Birkenhead and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Santander. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Santander users through our website.
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Transactions (31%)
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Mobile App (21%)
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Website (18%)
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Login (14%)
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Transfer (12%)
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Withdrawals (4%)
Live Outage Map Near Birkenhead, Metropolitan Borough of Wirral, England
The most recent Santander outage reports came from the following cities: Liverpool.
| City | Problem Type | Report Time |
|---|---|---|
 Liverpool |
Mobile App | |
| Liverpool |
Transfer | |
| Liverpool |
Login | |
| Liverpool |
Withdrawals | |
| Liverpool |
Withdrawals | |
| Upton |
Transactions |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Santander Issues Reports Near Birkenhead, England
Latest outage, problems and issue reports in Birkenhead and nearby locations:
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Jo Boyd
(@JoBoyd71656844) reported
from
Liverpool, England
@santanderuk appalling time scale waiting for the security team on the phone. 1hr 30 and then gets cut off!!!! My account is blocked and cannot access my funds terrible customer service
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Sir MondoTheMoody for *PM *Poet Minister
(@MondoMoody) reported
from
Widnes, England
@santanderuk @santanderuk ?Criminal Customer Service.Voted worst bank by @MoneySavingExp.I concur.Opened EasyAccessSaver to add to Mortgage Acct.Sent my whole Pension pot.Their mistakes locked me out.Didn't even know if it got there for 2 weeks.10 hrs.8 phone calls. Zero service.Don't bother
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Sir MondoTheMoody for *PM *Poet Minister
(@MondoMoody) reported
from
Widnes, England
@santanderukhelp @santanderuk ?Criminal Customer Service.Voted worst bank by @MoneySavingExp.I concur.Opened EasyAccessSaver to add to Mortgage Acct.Sent my whole Pension pot.Their mistakes locked me out.Didn't even know if it got there for 2 weeks.10 hrs.8 phone calls. Zero service.Don't bother
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Sir MondoTheMoody for *PM *Poet Minister
(@MondoMoody) reported
from
Widnes, England
@santanderukhelp @santanderuk @MoneySavingExp Still not sorted.After 3 useless letters, 8 calls.10hrs spent.Every Customer Service Agent telling me the last Agent had given me the wrong information (6 of them in total) No call back from Complaints 2 days after registering. Thought I'd lost my pension. Distraught.Made me ill.
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Sir MondoTheMoody for *PM *Poet Minister
(@MondoMoody) reported
from
Widnes, England
@MoneySavingExp @santanderuk Still not sorted.After 3 useless letters, 8 calls.10hrs spent.Every Customer Service Agent telling me the last Agent had given me the wrong information (6 of them in total) No call back from Complaints 2 days after registering. Thought I'd lost my pension. Distraught.Made me ill.
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Sir MondoTheMoody for *PM *Poet Minister
(@MondoMoody) reported
from
Widnes, England
@santanderuk @MoneySavingExp Still not sorted.After 3 useless letters, 8 calls.10hrs spent.Every Customer Service Agent telling me the last Agent had given me the wrong information (6 of them in total) No call back from Complaints 2 days after registering. Thought I'd lost my pension. Distraught.Made me ill.
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Sir MondoTheMoody for *PM *Poet Minister
(@MondoMoody) reported
from
Widnes, England
@MoneySavingExp @santanderuk ?Criminal Customer Service.Voted worst bank by @MoneySavingExp.I concur.Opened EasyAccessSaver to add to Mortgage Acct.Sent my whole Pension pot.Their mistakes locked me out.Didn't even know if it got there for 2 weeks.10 hrs.8 phone calls. Zero service.Don't bother
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Long-E
(@LongTingz_L17) reported
from
Liverpool, England
@santanderuk having huge technical difficulties, your website keeps kicking me out
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Mike Kivi 🟨🟥
(@mikekivi) reported
from
Liverpool, England
@santanderuk how do I find my mortgage sort code number so I can register for online banking? Can’t find on the web site, Sandi tells me to log on to online banking, had my call to the Call Centre dropped 3 times while trying to speak to a person…
Santander Issues Reports
Latest outage, problems and issue reports in social media:
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hamstrung
(@92to1) reported
@santanderuk So what were the issues ? What caused it ? Was it the same as the outage in May ? Think of the embarrassment for people in shops not able to pay...it's not just about compensation for charges you know. What others banks have had 2 major outages in 6 months ?
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John G
(@Wotnohair) reported
@santanderuk My card is still not working. 24 hours now. How long is it going to take to resolve this issue ?
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Natasha Bartlett
(@Looneygooner36) reported
@santanderuk Tried to make payments online, did not go through 3 times but the amounts are pending in my account, not available for me to get funds, please fix this ASAP
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Rita Giannini
(@RitaGiannini4) reported
@Santanderuk I hope you can help,I know there’s a problem with our top up account cards as I’ve been trying to pay a bill & its was declined,but I’ve a supermarket online delivery due tomorrow but if they can’t access the money might my delivery be cancelled?
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dobbo
(@dobbo1878) reported
@ItsMeGTW @santanderuk But if the pins working why would the chip and pin not work in the machine at a shop ?
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Aaron Nash
(@AaronCNash) reported
@santanderuk Cards are still not working any update?
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Jack™
(@Jack_Ch) reported
@santanderuk This is getting a bit of a joke now, it’s not a one off event now, how can we be confident our money is even safe with you’re struggling this bad to sort this issue out, an issue you’ve had not too long ago.
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katyjohill
(@katyjohill) reported
@santanderuk This is getting ridiculous! I have payments to school, shopping to pay for and bills to pay and this is the second day I’ve had problems with it
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Calum Day
(@Calumday849) reported
@santanderuk any idea when the online payment issue will be resolved. Been down a long time now….
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Mark Button Design
(@MarkBDesign) reported
just adding myself to the list of people having major santander card issues. blocked multiple payments using contactless and chip and pin for the past 2 days. just letting you know @santanderuk