Is Santander down in Birkenhead, Metropolitan Borough of Wirral, England?
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Santander UK plc is a British bank, wholly owned by the Spanish Santander Group. Santander offers current accounts, savings, investments, loans, credit cards and other financial products.
Full Outage Map
TransactionsProblems in the last 24 hours in Birkenhead, England
The chart below shows the number of Santander reports we have received in the last 24 hours from users in Birkenhead and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Santander. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Santander users through our website.
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Mobile App (54%)
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Transactions (16%)
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Website (15%)
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Login (13%)
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Withdrawals (2%)
Live Outage Map Near Birkenhead, Metropolitan Borough of Wirral, England
The most recent Santander outage reports came from the following cities: Liverpool.
| City | Problem Type | Report Time |
|---|---|---|
 Liverpool |
Withdrawals | |
| Upton |
Transactions | |
| Liverpool |
Withdrawals | |
| Liverpool |
Transactions | |
| Liverpool |
Transfer | |
| Liverpool |
Mobile App |
Community Discussion
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Santander Issues Reports Near Birkenhead, England
Latest outage, problems and issue reports in Birkenhead and nearby locations:
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Long-E
(@LongTingz_L17) reported
from
Liverpool, England
@santanderuk having huge technical difficulties, your website keeps kicking me out
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Jo Boyd
(@JoBoyd71656844) reported
from
Liverpool, England
@santanderuk appalling time scale waiting for the security team on the phone. 1hr 30 and then gets cut off!!!! My account is blocked and cannot access my funds terrible customer service
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Mike Kivi 🟨🟥
(@mikekivi) reported
from
Liverpool, England
@santanderuk how do I find my mortgage sort code number so I can register for online banking? Can’t find on the web site, Sandi tells me to log on to online banking, had my call to the Call Centre dropped 3 times while trying to speak to a person…
Santander Issues Reports
Latest outage, problems and issue reports in social media:
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Jeni Windsor
(@jeniwindsor) reported
@santanderuk excellent customer service from Robin Smith, Branch Manager of Colchester yesterday. Took a lot of time to support us with our current issue; a real credit to Santander.
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christeljacques
(@christeljacques) reported
@santanderuk been asked to call your security team to verify transactions but it's impossible to get hold of anyone: been on hold for 30 minutes!
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Ava Ross
(@AvaRossWrites) reported
@skyejromance @bancosantander @santanderuk This is horrible! I hope they fix this soon.
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rob
(@rob22752211) reported
@santanderukhelp Technical support confirmed ongoing issues with token deletion, impossible to add card to Google wallet, awful, I've been trying for weeks with no success. Answer: wait longer and keep trying, aka find a better bank... @santanderuk @santanderukhelp
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Nigel Willson
(@willsines) reported
@cymboi @santanderuk Spoke to them yesterday about this, asked why no warning, they said everyone got a text/ email,. Really! Virtually impossible to do online banking on a 4” phone Santander. I’ll await my new phone.
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Flyfour
(@flyfour) reported
@santanderuk UTTERLY useless - the only way to report a lost or stolen card is through the Mobile App, but what if you lost your phone? Use the website? No - logging in to that needs to you to authenticate with the Mobile App. Stupidity!!!
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Tom Pepper-Kernot
(@KernotTom) reported
@santanderukhelp I signed for the fixed 5 yrs. but now, no one wants to speak to me. It's @santanderuk fault. I have lodged a #complaint. I havnt received a call from your complaints team. I desperately need support from you!
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Ross Campbell
(@RossCampbell90) reported
@santanderuk really are the worst bank about for customer service !
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Tara Osher
(@TaraOsher) reported
@santanderuk hi my mum has been SCAMMED . She’s been holding on phone for nearly 2 hours to report to you. This is UNACCEPTABLE. Shes 83 years old! Terrible service
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KJ Villa
(@KJVilla88) reported
@santanderuk You seem to have some of the worst customer service out there. Impossible to get through on the phone - I’ve had several 30+ min waits and still not been able to speak to someone. And the chat bot is terrible with no real advisers. Just awful.