Santander status: access issues and outage reports

Problems in the last 24 hours in Accrington, England

The chart below shows the number of Santander reports we have received in the last 24 hours from users in Accrington, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

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Santander Issues Reports Near Accrington, England

Latest outage, problems and issue reports in Accrington and nearby locations:

• 
  Matt Tomkin - Tao (@matt_tomkin) reported 60 minutes ago from Bury, England

  Why can you apply for a loan, get a loan and have the money without speaking to anyone. Yet to pay it off you have to sit on the phone for 6 days with **** on hold music?? @santanderuk @NatWest_Help

Santander Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Gary McEwan (@GaryMcEwan72) reported 12 minutes ago

  @mturner1961 @santanderuk My 94 year old grandmother got the exact same thing. She no longer had a driving licence or passport so ultimately had to switch because Santander had restricted access. And she had the account for years and never had she been asked for this.

• 
  Clippz (@Clippz) reported 13 minutes ago

  @santanderuk Why doesn't your chat feature work on your website. It has been broken for ages!

• 
  The Pixel Princess (@PixelPrincessRG) reported 14 minutes ago

  @chaosprimeZ @santanderuk I can imagine! Their customer service for me was non existant. On the other hand, although I havent suffered fraud since, Nationwides branch staff have virtually fell over themselves to help with other queries.

• 
  AniaK (@AnAgedBrummie) reported 15 minutes ago

  @HWarlow @santanderuk The bureaucratic nightmare after a bereavement is so awful. I hope you've got some support to navigate it all.

• 
  OldishBird (@oldishbird1) reported 15 minutes ago

  @SandraF74372594 @santanderuk I waited for 30 minutes then decided it was pointless. Some of their staff on X have admitted there’s an outage even though their official status page claims not.

• 
  Flagship2UK (@Flagship2UK) reported 19 minutes ago

  @santanderuk hi - just checking if the App has had an upgrade and removed all statements or I just can’t find them. Hoping you can help?

• 
  Edward Terry (@iamedterry) reported 20 minutes ago

  @santanderuk As a systems and process specialist I can see there’s a deeper issue that needs addressing. And removing telephone support was not a smart move either. Why are you making it so hard to get support? Do you want to lose customers? It wouldn’t surprise me if you are.

• 
  Velvet Twenty (@velvettwenty) reported 20 minutes ago

  @santanderuk @bancosantander Absolutely shocking business banking service! A backlog in the back office is NOT an acceptable excuse to block a payment and all online banking. And a simple response “we don’t know how it will take…..”

• 
  Sheila kirkby (@kirkbysheila28) reported 21 minutes ago

  @santanderuk @StumpyRabbitt @santanderuk why are you doing this to existing customer why not just to new customers? I hope it doesn’t happen to me I have been a customer of yours since you were abbey national 😳

• 
  BigBadBob (@Bobbadbig) reported 26 minutes ago

  @MsSC1986 @santanderuk Car *** was the same. Handed car back, started getting letters about arrears and dire consequences for credit rating. "Oh just ignore that, the system sends letter it's not supposed to. It's a known bug". Well ******* fix it then! Piss poor and a very poor advert for yourselves