Santander

Is Santander down in Accrington, Lancashire, England?

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Santander UK plc is a British bank, wholly owned by the Spanish Santander Group. Santander offers current accounts, savings, investments, loans, credit cards and other financial products.

Problems in the last 24 hours in Accrington, England

The chart below shows the number of Santander reports we have received in the last 24 hours from users in Accrington and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Santander Outage Chart in Accrington, Lancashire, England 02/18/2026 02:05

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Most Reported Problems

The following are the most recent problems reported by Santander users through our website.

  1. Mobile App (61%)

    Mobile App (61%)

  2. Login (13%)

    Login (13%)

  3. Website (11%)

    Website (11%)

  4. Transactions (10%)

    Transactions (10%)

  5. Withdrawals (3%)

    Withdrawals (3%)

  6. Transfer (2%)

    Transfer (2%)

Community Discussion

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Santander Issues Reports Near Accrington, England

Latest outage, problems and issue reports in Accrington and nearby locations:

  • matt_tomkin Matt Tomkin - Tao (@matt_tomkin) reported from Bury, England

    Why can you apply for a loan, get a loan and have the money without speaking to anyone. Yet to pay it off you have to sit on the phone for 6 days with **** on hold music?? @santanderuk @NatWest_Help

Santander Issues Reports

Latest outage, problems and issue reports in social media:

  • Hamishmczzz Margot (Maddie & Hamish, dogs, sadly 🌈) 🇬🇧 (@Hamishmczzz) reported

    @santanderuk This doesn't help us elderly people living in homes which desperately need double glazing and upgrading of heating and drainage systems. There are no loans for us, only those that leave us stuck in them until we go into a care home with less money for care.

  • k3vmc_invest kevin (@k3vmc_invest) reported

    @santanderuk I’m another day older and still no access to my funds!! What does it take to get a response from this dead horse, because flogging isn’t working. Two hours in one call last night, but my account may be blocked for another 48 hours. Incompetent jobsworths.

  • k3vmc_invest kevin (@k3vmc_invest) reported

    @willnorman @santanderuk I would prefer if you would just pick up the phone to answer urgent customer calls. Call me selfish, but three days on the phone is touching several raw nerves. Worst is, it’s ongoing.

  • sue_kent Sue Kent (@sue_kent) reported

    @santanderuk was on hold for 1 hour and 5 minutes. Decided enough was enough and hung up. This is unacceptable customer service.

  • Kelly19673 Kelly1967 (@Kelly19673) reported

    @santanderuk AGAIN over one hour holding on the phone to speak with someone. So that is 3 hours of my life wasted. Please explain this appalling customer service. Anyone thinking of using Santander should think twice. Shocking service 😡

  • pinkgirldancing Lee-AnneBonnes (@pinkgirldancing) reported

    Trying to get through to speak to someone @santanderuk to do one simple thing is impossible right now!! You can do most things online except changing a payment date…. Was on hold for nearly an hour then it cut off 😩 @santanderukhelp

  • RobinU85004427 RobinU (@RobinU85004427) reported

    @santanderuk @rideonleicester Yes… but clearly not working. Not on the app, nor on the terminal… a disaster again

  • Groundtravelle1 Groundtraveller (@Groundtravelle1) reported

    @baggie_ade @santanderuk My lad is having issues with Santander he was telling me yesterday.

  • marknlou Mark 💙 (@marknlou) reported

    @santanderukhelp On hold for 30 mins.Then get transferred to the switch dept. After a 5 minute apology as your company failed to contact me to sort a technical problem at your end, a guy says he’ll call me back at 7:30pm. Has he called? NO!! Is this level of incompetence common at @santanderuk ?

  • bigmisterjones Allan Jones (@bigmisterjones) reported

    @santanderuk Terrible customer service. Legalised crooks. Time to leave this sh*tshow