Santander status: access issues and outage reports

Problems in the last 24 hours in Accrington, England

The chart below shows the number of Santander reports we have received in the last 24 hours from users in Accrington, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near Accrington, England

The most recent Santander outage reports came from the following cities: Bolton.

City	Problem Type	Report Time
Bolton	Mobile App	2 months ago
Blackburn	Transactions	6 months ago
Blackburn	Website	10 months ago
Rochdale	Login	1 year ago
Chorley	Website	1 year ago
Bolton	Mobile App	1 year ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Santander Issues Reports Near Accrington, England

Latest outage, problems and issue reports in Accrington and nearby locations:

• 
  Matt Tomkin - Tao (@matt_tomkin) reported 25 minutes ago from Bury, England

  Why can you apply for a loan, get a loan and have the money without speaking to anyone. Yet to pay it off you have to sit on the phone for 6 days with **** on hold music?? @santanderuk @NatWest_Help

Santander Issues Reports

Latest outage, problems and issue reports in social media:

• 
  AniaK (@AnAgedBrummie) reported 6 minutes ago

  @HWarlow @santanderuk The bureaucratic nightmare after a bereavement is so awful. I hope you've got some support to navigate it all.

• 
  cassy x (@cassyx2184) reported 10 minutes ago

  Absolutely woeful customer service on the app. No response, no help. Nothing @santanderuk

• 
  . (@Midnight_x83) reported 11 minutes ago

  @santanderuk The issue is that after four hours a customer service rep has yet to join the online chat.

• 
  StarmerOut (@ForeverScept) reported 13 minutes ago

  Just saying I hate will you record your voice or wait 35 minutes to get through to an Indian working from home @santanderuk please go to our app where we won’t reply for 24 hours is the epitome of everything I hate about modern Britain. @antanddec **** your *****.

• 
  Gareth Davies (@expert4money) reported 14 minutes ago

  Why, when I call @santanderuk do they put me on hold, then repeat every 20 seconds that they appreciate my time, my patience and respect, then take over 35 minutes to answer the phone. Diabolical service!

• 
  Alison Beswick (@alison_beswick1) reported 18 minutes ago

  @MartinKnight_ I was debanked during covid along with 500,000 others, I don’t have id to open another bank account, I can’t pay for a new id because I don’t have a bank account. My life has been turned upside down by some guttersnipe that didn’t even bother to give me a reason @santanderuk

• 
  Adiba. 🇵🇸 (@Adiba_xx) reported 20 minutes ago

  @santanderuk I’ve been trying to reach your fraud team for over an hour by phone & unfortunately neither the website or app is able to resolve my issue. Customers really shouldn’t be left waiting this long for support. Could someone please assist urgently? Thank you

• 
  Edward Terry (@iamedterry) reported 26 minutes ago

  @santanderuk As a systems and process specialist I can see there’s a deeper issue that needs addressing. And removing telephone support was not a smart move either. Why are you making it so hard to get support? Do you want to lose customers? It wouldn’t surprise me if you are.

• 
  For Hod,for Harry,for England & St george (@CoulsdonTHFC) reported 26 minutes ago

  @santanderuk Then after updating my details I go on the app & you’ve cut off my mobile banking access so I have to do it all again 😡

• 
  Nicolas Tennant (@TennantNicolas) reported 29 minutes ago

  @santanderuk customer loyalty ? **** you ! sigh