Sky

Sky Outage Report in Derry, Northern Ireland

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Sky offers satellite television service as well as broadband internet and home phone service. Sky also operates a pay-TV service, including the Sky Sports channel which broadcasts Premier League games, which are also availble on the Sky Go video streaming service.

Problems in the last 24 hours in Derry, Northern Ireland

The chart below shows the number of Sky reports we have received in the last 24 hours from users in Derry and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Sky Outage Chart in Derry, Northern Ireland 01/16/2026 21:35

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Most Reported Problems

The following are the most recent problems reported by Sky users through our website.

  1. Internet (51%)

    Internet (51%)

  2. TV (27%)

    TV (27%)

  3. Wi-fi (11%)

    Wi-fi (11%)

  4. Total Blackout (6%)

    Total Blackout (6%)

  5. Phone (3%)

    Phone (3%)

  6. E-mail (2%)

    E-mail (2%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Sky Issues Reports Near Derry, Northern Ireland

Latest outage, problems and issue reports in Derry and nearby locations:

  • michaelallen27 Michael Allen (@michaelallen27) reported from Derry, Northern Ireland

    @Superchin180 @TXODDSOfficial @totalhire @fourstarcarrick @fourstarbelfast @Winmau @HighRollerRadio @SkySportsDarts @MDApromotions @unibet @SkySports I wish my best dart was as good as your worst dart. I thought you played well.

  • rogerbroad36 big rodge🟢🔴⚫ (@rogerbroad36) reported from Derry, Northern Ireland

    @SkyHelpTeam you're broadband is so terrible #sortitout

  • didelfcdazy Damien lfc ynwa🇮🇪ynwa (@didelfcdazy) reported from Derry, Northern Ireland

    @SkyHelpTeam another outage in #derry be good to see the bill this month time for a change

  • redevil2011 christopher leighton (@redevil2011) reported from Derry, Northern Ireland

    @bestcanton7 @SkySports The only way any effective action will be taken is if the stadium and megastore are completely empty season tickets are not renewed but we know this is never going to happen trends on Twitter mean nothing

  • bigkehoesy Mac Eochaidh (@bigkehoesy) reported from Derry, Northern Ireland

    Ok @SkySports gone wrap up that international football bollocks it was bad enough dealing with the shite for the past week or so move on now and start talking about club football ffs 👍🏻👍🏻👍🏻👍🏻🙈🙈🙈🙈🙈

  • didelfcdazy Damien lfc ynwa🇮🇪ynwa (@didelfcdazy) reported from Foyle Hill, Northern Ireland

    Come to **** @SkyHelpTeam them 5g masts must be up now

  • base_hassan Sean Haßan (@base_hassan) reported from Claudy, Northern Ireland

    @SkySportsWWE @SkySports @_jd99 bad beating there J

Sky Issues Reports

Latest outage, problems and issue reports in social media:

  • lisadoyle88 Lisa (@lisadoyle88) reported

    @SkyHelpTeam @SkyIreland hi I have lost my satellite signal since the storms. Who or where do I contact to get the signal back thanks

  • Sharich69 Richard L Robinson (@Sharich69) reported

    @SkyHelpTeam I am tired of complaining. The next time I have to call and complain I will list the issues and send my complaint directly to OFCOM and still hold Sky liable for CONTINUED loss of service. Sort it out. #noCustomerCare

  • christieanne04 Christie (@christieanne04) reported

    @SkyHelpTeam Would really like to just speak to a person and not the automated messaging system. All I want to know is if there is a service issue in the dartford area at the moment? I have no internet

  • runningman10001 Mane Mane Mane ⚽♥️ (@runningman10001) reported

    @Richtbiskitt @DerekHu66372170 @SkyUK A correctly aligned, good condition dish should need a tropical downpour to affect signal.

  • Garto75 Dava (@Garto75) reported

    @SkySports Serious financial help, not that you need, all’s we want to see and hear is the actual sport you have paid billions for the right to air in your name, we don’t care what the “so called experts” have to say, pundits ex professionals, whatever!! I speak for majority too.

  • OllieGill1 Billy Joel Rock Band (@OllieGill1) reported

    @SkyHelpTeam seriously, please tell me when my broadband will be fixed. M19, everyone is complaining and all you do is tell me to do a health check, or call and they can't help either

  • flyerinfife Dave Cunningham (@flyerinfife) reported

    Anyone else lost all their series linked recording on their @SkyUK Q boxes overnight? Everything from scheduled has vanished, just wondering if it was just me, or was there maybe an update overnight that's caused an issue

  • cefasox36 Caro (@cefasox36) reported

    @SkyHelpTeam @SkyUK You use the O2 network,they've promised they won't introduce roaming charges whilst in the EU, why will you be charging your customers from 3rd May £2 a day? We stayed with you as you said you had no intention of introducing this charge! Disgraceful!

  • DEastDulwich Didier Sicoit (@DEastDulwich) reported

    @SkyHelpTeam If you need help, do not expect any from Sky! Totally useless, one of the best companies to ignore customers yet they do not forget to take payments!

  • st_design Steve Thomas (@st_design) reported

    @SkyHelpTeam no broadband in NN5 area since 9:30am this morning. No issues locally according to your website. Can you help?