Sky

Sky Outage Report in Derry, Northern Ireland

Problems detected

Users are reporting problems related to: internet, tv and wi-fi.

Sky offers satellite television service as well as broadband internet and home phone service. Sky also operates a pay-TV service, including the Sky Sports channel which broadcasts Premier League games, which are also availble on the Sky Go video streaming service.

Problems in the last 24 hours in Derry, Northern Ireland

The chart below shows the number of Sky reports we have received in the last 24 hours from users in Derry and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Sky Outage Chart in Derry, Northern Ireland 01/30/2026 14:15

January 30: Problems at Sky

Sky is having issues since 02:00 PM GMT. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Sky users through our website.

  1. Internet (50%)

    Internet (50%)

  2. TV (28%)

    TV (28%)

  3. Wi-fi (12%)

    Wi-fi (12%)

  4. Total Blackout (5%)

    Total Blackout (5%)

  5. Phone (3%)

    Phone (3%)

  6. E-mail (2%)

    E-mail (2%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Sky Issues Reports Near Derry, Northern Ireland

Latest outage, problems and issue reports in Derry and nearby locations:

  • base_hassan Sean Haßan (@base_hassan) reported from Claudy, Northern Ireland

    @SkySportsWWE @SkySports @_jd99 bad beating there J

  • AyeCracker Mark 🍀 (@AyeCracker) reported from Derry, Northern Ireland

    @ScotlandSky @SkySports is it any wonder I won't pay to watch SkySports. They don't even have a Celtic representative on the panel. Who the hell is Alex Neil 🥴. That other horrible fat cvnt needs no introduction.

  • KyleMoo49223300 Dave bucko ⭐⭐ (@KyleMoo49223300) reported from Derry, Northern Ireland

    @SkyHelpTeam hi guys I have had an outage in bishop Auckland since the 30/11 any ideas on when this will be fixed

  • KyleMoo49223300 Dave bucko ⭐⭐ (@KyleMoo49223300) reported from Derry, Northern Ireland

    @wattsfnbr @SkyHelpTeam They should cancel your sky for abuse

  • connor2nz Connor Doherty (@connor2nz) reported from Derry, Northern Ireland

    @SkySports please sort the Audio issues on the Ireland commentary.

  • didelfcdazy Damien lfc ynwa🇮🇪ynwa (@didelfcdazy) reported from Derry, Northern Ireland

    @SkyHelpTeam another outage in #derry be good to see the bill this month time for a change

  • didelfcdazy Damien lfc ynwa🇮🇪ynwa (@didelfcdazy) reported from Foyle Hill, Northern Ireland

    Come to **** @SkyHelpTeam them 5g masts must be up now

  • redevil2011 christopher leighton (@redevil2011) reported from Derry, Northern Ireland

    @bestcanton7 @SkySports The only way any effective action will be taken is if the stadium and megastore are completely empty season tickets are not renewed but we know this is never going to happen trends on Twitter mean nothing

  • michaelallen27 Michael Allen (@michaelallen27) reported from Derry, Northern Ireland

    @Superchin180 @TXODDSOfficial @totalhire @fourstarcarrick @fourstarbelfast @Winmau @HighRollerRadio @SkySportsDarts @MDApromotions @unibet @SkySports I wish my best dart was as good as your worst dart. I thought you played well.

  • SeanLeonardADI Sean Leonard (@SeanLeonardADI) reported from Derry, Northern Ireland

    @SkyHelpTeam most unreliable service.

  • rogerbroad36 big rodge🟢🔴⚫ (@rogerbroad36) reported from Derry, Northern Ireland

    @SkyHelpTeam you're broadband is so terrible #sortitout

  • KyleMoo49223300 Dave bucko ⭐⭐ (@KyleMoo49223300) reported from Derry, Northern Ireland

    @AlexWick96 @SkySports Liverpool have only played 2 top sides this season and drew both games and one of them was against 10 men for a full 45 mins and should have been down to 10 men themselves the other game 👀

  • bigkehoesy Mac Eochaidh (@bigkehoesy) reported from Derry, Northern Ireland

    Ok @SkySports gone wrap up that international football bollocks it was bad enough dealing with the shite for the past week or so move on now and start talking about club football ffs 👍🏻👍🏻👍🏻👍🏻🙈🙈🙈🙈🙈

Sky Issues Reports

Latest outage, problems and issue reports in social media:

  • AceBlaggard Paul 🇺🇦 🇪🇺🌈🏳️‍⚧️ 🔶 (@AceBlaggard) reported

    @OpenreachHelp Weve lost phones and calling LL won't even connect, mobile just drops call, ADSL remains fine. I've confirmed the fault is external but @SkyHelpTeam say we have to pay for an engineer to fix your side bcos we're out of contract! That can't be right!

  • xCarvalhox Ross Cleary (@xCarvalhox) reported

    @SkySports Awful fans on here. Soo many agendas. The same people who were praising Shaw and Maguire at the Euros. Fickle nonsense.

  • itchennorthszn ŁĒŴÍŠ (@itchennorthszn) reported

    @YoutubeOJDUBZ @LBRthfc @SkySports Your YouTube channel is terrible. Give up

  • MyBigMouth97 Sam (@MyBigMouth97) reported

    @IJongosi @SkySports Terrible joke tbh

  • dilemma1979 Amandeep (Emma) Stevens (@dilemma1979) reported

    @SkyHelpTeam I have done all that, again, if my messages were being read you guys would know that. I have paid for something I am not receiving. Customer services aren't helping so will report to the proper agency

  • Padm89 Padmanabh Vora (@Padm89) reported

    @SkyHelpTeam Hi, it says 'There is an Outage in your area. We're working on it.' My neighbour uses Sky - he has no issues.

  • jamiemurray__ Jamie Murray (@jamiemurray__) reported

    @SkyHelpTeam I am trying to phone sky to speak to someone about setting up a new sky tv account with a friends & family discount code but can’t figure out how to speak to someone? Automated service telling me to go online but can’t put discount code in. Please help

  • misspoppins1 Kelly Keogh-Lovering (@misspoppins1) reported

    @SkyUK I've been trying to talk to an actual person for an hr now... I'm sick of being cut off and given automated options when I need to speak to someone as a matter of urgency.... I'm appalled by the lack of customer care!!!

  • ThatDesKennedy Des Kennedy (@ThatDesKennedy) reported

    @SkyHelpTeam Hi. I am trying to leave you because of poor vustomer service. I tried to do it online and a chat bot has put me in a queue and said it would be longer than an hour (illustrating why I am leaving). Is there any way to expediate this? All I want to do is leave you

  • Scarlettheart99 Tam (@Scarlettheart99) reported

    @SkyUK I didn't receive my automatic compensation for the WiFi being down (engineer confirmed it was not a problem my end). It was down for over a week