Sky

Sky Outage Report in Derry, Northern Ireland

Problems detected

Users are reporting problems related to: internet, tv and wi-fi.

Sky offers satellite television service as well as broadband internet and home phone service. Sky also operates a pay-TV service, including the Sky Sports channel which broadcasts Premier League games, which are also availble on the Sky Go video streaming service.

Problems in the last 24 hours in Derry, Northern Ireland

The chart below shows the number of Sky reports we have received in the last 24 hours from users in Derry and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Sky Outage Chart in Derry, Northern Ireland 10/23/2024 02:50

October 23: Problems at Sky

Sky is having issues since 07:20 AM GMT. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Sky users through our website.

  1. Internet (64%)

    Internet (64%)

  2. TV (13%)

    TV (13%)

  3. Wi-fi (12%)

    Wi-fi (12%)

  4. Total Blackout (5%)

    Total Blackout (5%)

  5. E-mail (3%)

    E-mail (3%)

  6. Phone (2%)

    Phone (2%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Sky Issues Reports Near Derry, Northern Ireland

Latest outage, problems and issue reports in Derry and nearby locations:

  • didelfcdazy Damien lfc ynwa🇮🇪ynwa (@didelfcdazy) reported from Foyle Hill, Northern Ireland

    Come to **** @SkyHelpTeam them 5g masts must be up now

  • base_hassan Sean Haßan (@base_hassan) reported from Claudy, Northern Ireland

    @SkySportsWWE @SkySports @_jd99 bad beating there J

  • redevil2011 christopher leighton (@redevil2011) reported from Derry, Northern Ireland

    @bestcanton7 @SkySports The only way any effective action will be taken is if the stadium and megastore are completely empty season tickets are not renewed but we know this is never going to happen trends on Twitter mean nothing

  • michaelallen27 Michael Allen (@michaelallen27) reported from Derry, Northern Ireland

    @Superchin180 @TXODDSOfficial @totalhire @fourstarcarrick @fourstarbelfast @Winmau @HighRollerRadio @SkySportsDarts @MDApromotions @unibet @SkySports I wish my best dart was as good as your worst dart. I thought you played well.

Sky Issues Reports

Latest outage, problems and issue reports in social media:

  • melhill_ Mel. (@melhill_) reported

    @SkyHelpTeam I’ve been having problems with getting signal for Channel 4 and randomly Dave. I now can’t pause/rewind channels and my scheduled recordings aren’t recording. Basically seems like my Sky Q box is a bit null and void at the moment?

  • Bingalingeesha Steph wilson (@Bingalingeesha) reported

    @SkyHelpTeam Come in what is going on comes back on for 15 minutes, my house is in uproar now that it’s gone back off again, kids must think I’m a sky engineer and want me to fix it

  • aimee_leigh25 Aimeeleigh (@aimee_leigh25) reported

    @SkyHelpTeam No tele due to having sky glass WORST mistake ever! So no Internet or tele since 7am and then seeing it’s up to 5 days to repair?! But you’ll expect my bill to go out my bank in 2/3 days JOKE

  • HyperDB77 HyperDylan03 (@HyperDB77) reported

    @SkyHelpTeam I can’t game I can’t go onto YT and I’m eating up my mobile data fix the internet how slow can you be

  • bennett_antonia Antonia Bennett (@bennett_antonia) reported

    @SkyHelpTeam @SUSANLl40183910 Jesus how many have you got??!! Is this a national issue? Be really, really helpful if you could issue some proactive comms so people can plan.

  • skis76 Triple A (@skis76) reported

    @SkyHelpTeam I'm in Hertfordshire, broadband is down...this hasn't happened in years, any idea when it will be back?

  • GarethSym Gareth Sym (@GarethSym) reported

    @SkyHelpTeam Your compensation policy doesn't seem to cover those covered with a speed guarantee. Can you please explain if we need to contact you, as per your policy, or do we not need to contact you as you say you're aware of the outage... Has Boris Johnson been writing your policies?

  • mikespess Mike Tunney (@mikespess) reported

    @SkyHelpTeam It’s not Lancashire it’s the whole of the North west with no service since 1am this morning . 750,000 ‘impacted’ customers .

  • JohnCowell1978 John Cowell (@JohnCowell1978) reported

    @SkyHelpTeam The fact that zero information is available along with you web diagnosis tools showing "no problem" is appalling. Give us some details, even if they need to be updated later. Surely not too much to ask?

  • LisettaWren Lisetta Wren (@LisettaWren) reported

    @proberto_carlos @SkyHelpTeam What a rude reply. I get that you’re angry and frustrated - we all are - but typing stuff like that won’t make the fix any quicker. The people over this feed are not the people trying to fix it and are as frustrated as you. Try not to be so rude. It’s not their fault.