Sky

Sky Outage Report in Derry, Northern Ireland

Problems detected

Users are reporting problems related to: internet, tv and wi-fi.

Sky offers satellite television service as well as broadband internet and home phone service. Sky also operates a pay-TV service, including the Sky Sports channel which broadcasts Premier League games, which are also availble on the Sky Go video streaming service.

Problems in the last 24 hours in Derry, Northern Ireland

The chart below shows the number of Sky reports we have received in the last 24 hours from users in Derry and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Sky Outage Chart in Derry, Northern Ireland 01/03/2026 15:15

January 03: Problems at Sky

Sky is having issues since 02:20 PM GMT. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Sky users through our website.

  1. Internet (60%)

    Internet (60%)

  2. TV (16%)

    TV (16%)

  3. Wi-fi (13%)

    Wi-fi (13%)

  4. Total Blackout (6%)

    Total Blackout (6%)

  5. Phone (3%)

    Phone (3%)

  6. E-mail (3%)

    E-mail (3%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Sky Issues Reports Near Derry, Northern Ireland

Latest outage, problems and issue reports in Derry and nearby locations:

  • didelfcdazy Damien lfc ynwa🇮🇪ynwa (@didelfcdazy) reported from Foyle Hill, Northern Ireland

    Come to **** @SkyHelpTeam them 5g masts must be up now

  • didelfcdazy Damien lfc ynwa🇮🇪ynwa (@didelfcdazy) reported from Derry, Northern Ireland

    @SkyHelpTeam another outage in #derry be good to see the bill this month time for a change

  • michaelallen27 Michael Allen (@michaelallen27) reported from Derry, Northern Ireland

    @Superchin180 @TXODDSOfficial @totalhire @fourstarcarrick @fourstarbelfast @Winmau @HighRollerRadio @SkySportsDarts @MDApromotions @unibet @SkySports I wish my best dart was as good as your worst dart. I thought you played well.

  • redevil2011 christopher leighton (@redevil2011) reported from Derry, Northern Ireland

    @bestcanton7 @SkySports The only way any effective action will be taken is if the stadium and megastore are completely empty season tickets are not renewed but we know this is never going to happen trends on Twitter mean nothing

  • bigkehoesy Mac Eochaidh (@bigkehoesy) reported from Derry, Northern Ireland

    Ok @SkySports gone wrap up that international football bollocks it was bad enough dealing with the shite for the past week or so move on now and start talking about club football ffs 👍🏻👍🏻👍🏻👍🏻🙈🙈🙈🙈🙈

  • rogerbroad36 big rodge🟢🔴⚫ (@rogerbroad36) reported from Derry, Northern Ireland

    @SkyHelpTeam you're broadband is so terrible #sortitout

  • base_hassan Sean Haßan (@base_hassan) reported from Claudy, Northern Ireland

    @SkySportsWWE @SkySports @_jd99 bad beating there J

Sky Issues Reports

Latest outage, problems and issue reports in social media:

  • XandF Alex Fortune 🇬🇧🏴󠁧󠁢󠁷󠁬󠁳󠁿🏴󠁧󠁢󠁥󠁮󠁧󠁿🇪🇺 (@XandF) reported from Hitchin, England

    Is all ok? @SkyHelpTeam my box shut down about 9ish and no signs of life despite twice turning off at wall?

  • dezgo1 Nick Lea (@dezgo1) reported

    @SkyHelpTeam how do you get sky go to work with windows 10? Tried everything and customer service not helpful at all. #help

  • dezgo1 Nick Lea (@dezgo1) reported

    @SkyUK how do you get skygo to work with Windows 10? Tried everything. Customer service not helpful at all #help

  • paul_elworthy Paul Elworthy (@paul_elworthy) reported

    @SkyHelpTeam I was trying to cancel Sky as your engineers came to fix a problem and then made it worse. No automated message just left waiting for two and half hours then told it’s my fault for waiting rather than your poor service. 21 years I’ve been with you and then treated like this.

  • SouljaManc MancSoulja (@SouljaManc) reported

    @AttackingGoalie @liam_lightowler @SkySports He's got brain damage from sucking all those sheep off.

  • stegwyn Dylan Miles (@stegwyn) reported

    @SkyHelpTeam is there a known problem connecting the Sky Q box via ethernet cable to the Sky router? I am a brand new customer, and with flaky internet so far I have tried doing this with ZERO success rate. Not impressed, and am contemplating leaving as in cooling off period

  • cathoflan Catherine Flanagan (@cathoflan) reported

    @SkyHelpTeam Satellite not working here in North Dublin. Any problems with it elsewhere?

  • mickhart76 Mick Hart (@mickhart76) reported

    @SkyHelpTeam Hi.. can you help me. Got SkyQ and it takes ages to download and be able to watch anything on catch up. Am I doing something wrong?

  • ellierireland ⚡️ Ellie 🦋 (@ellierireland) reported

    @SkyHelpTeam Been waiting on an open reach engineer to get back to me to arrange a new visit after failing to turn up once already. Reported the issue exactly a week ago now

  • ScottTheCyclist Scott Church (@ScottTheCyclist) reported

    @SkyHelpTeam struggling to understand why one of your customer service agents would transfer me to a closed department. #disappointed