Sky

Sky Outage Report in Derry, Northern Ireland

Problems detected

Users are reporting problems related to: internet, tv and wi-fi.

Sky offers satellite television service as well as broadband internet and home phone service. Sky also operates a pay-TV service, including the Sky Sports channel which broadcasts Premier League games, which are also availble on the Sky Go video streaming service.

Problems in the last 24 hours in Derry, Northern Ireland

The chart below shows the number of Sky reports we have received in the last 24 hours from users in Derry and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Sky Outage Chart in Derry, Northern Ireland 12/17/2025 18:30

December 17: Problems at Sky

Sky is having issues since 06:00 PM GMT. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Sky users through our website.

  1. Internet (61%)

    Internet (61%)

  2. TV (16%)

    TV (16%)

  3. Wi-fi (13%)

    Wi-fi (13%)

  4. Total Blackout (6%)

    Total Blackout (6%)

  5. E-mail (2%)

    E-mail (2%)

  6. Phone (2%)

    Phone (2%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Sky Issues Reports Near Derry, Northern Ireland

Latest outage, problems and issue reports in Derry and nearby locations:

  • rogerbroad36 big rodge🟢🔴⚫ (@rogerbroad36) reported from Derry, Northern Ireland

    @SkyHelpTeam you're broadband is so terrible #sortitout

  • SeanLeonardADI Sean Leonard (@SeanLeonardADI) reported from Derry, Northern Ireland

    @SkyHelpTeam most unreliable service.

  • KyleMoo49223300 Dave bucko ⭐⭐ (@KyleMoo49223300) reported from Derry, Northern Ireland

    @AlexWick96 @SkySports Liverpool have only played 2 top sides this season and drew both games and one of them was against 10 men for a full 45 mins and should have been down to 10 men themselves the other game 👀

  • michaelallen27 Michael Allen (@michaelallen27) reported from Derry, Northern Ireland

    @Superchin180 @TXODDSOfficial @totalhire @fourstarcarrick @fourstarbelfast @Winmau @HighRollerRadio @SkySportsDarts @MDApromotions @unibet @SkySports I wish my best dart was as good as your worst dart. I thought you played well.

  • redevil2011 christopher leighton (@redevil2011) reported from Derry, Northern Ireland

    @bestcanton7 @SkySports The only way any effective action will be taken is if the stadium and megastore are completely empty season tickets are not renewed but we know this is never going to happen trends on Twitter mean nothing

  • bigkehoesy Mac Eochaidh (@bigkehoesy) reported from Derry, Northern Ireland

    Ok @SkySports gone wrap up that international football bollocks it was bad enough dealing with the shite for the past week or so move on now and start talking about club football ffs 👍🏻👍🏻👍🏻👍🏻🙈🙈🙈🙈🙈

  • base_hassan Sean Haßan (@base_hassan) reported from Claudy, Northern Ireland

    @SkySportsWWE @SkySports @_jd99 bad beating there J

  • connor2nz Connor Doherty (@connor2nz) reported from Derry, Northern Ireland

    @SkySports please sort the Audio issues on the Ireland commentary.

  • didelfcdazy Damien lfc ynwa🇮🇪ynwa (@didelfcdazy) reported from Foyle Hill, Northern Ireland

    Come to **** @SkyHelpTeam them 5g masts must be up now

  • didelfcdazy Damien lfc ynwa🇮🇪ynwa (@didelfcdazy) reported from Derry, Northern Ireland

    @SkyHelpTeam another outage in #derry be good to see the bill this month time for a change

Sky Issues Reports

Latest outage, problems and issue reports in social media:

  • adg273 Adrian (@adg273) reported

    @SkyHelpTeam Doesn’t matter what location I use, my download speed sucks. Upload speed is fine.

  • essjayaitch Simon Howard (@essjayaitch) reported

    @SkyHelpTeam Yes indeed, I have a Q box. As I said in the original tweet, if I schedule a HD recording whilst connected to the same WiFi as the box it records the HD channel, but will only record the SD equivalent if I schedule the recording when connected to mobile network

  • lukeCFC25 Luke (@lukeCFC25) reported

    @SkyHelpTeam My broadnet downstream and upstream speeds are really poor. I am unable to book a slot at my nearest tennis pitch on the world wide web! @NadineDorries #downstream

  • WheresSauce WheresDaLambSauce (@WheresSauce) reported

    @SkyHelpTeam Believe me, if it was an normal outage then I’d understand fully you have a procedure. A member at Sky have cancelled their broadband and has put someone’s life at risk. Not because they can’t access their emails- it’s a high tech breathing machine reliant on the internet to work

  • JJH2086 JJH (@JJH2086) reported

    @SkySports That’s the worst decision he made since he decided to paint that shirt on

  • suzyleafpress The Leaf Press (@suzyleafpress) reported

    @alexjstockton @SkyHelpTeam Did you find a solution? Having same issue since 22.4.2.0 update this week.

  • craighump82 Craig Humphries (@craighump82) reported

    @SkyHelpTeam is it just a huge coincidence that over 10 plus years, every time I get the want to take up the 7 quid a month extra warranty plan less than a week later the sky box will shut down, freeze, and generally show signs of software glitches?

  • solway_a A solway (@solway_a) reported

    @SkyHelpTeam It’s not HD. Please help??

  • JJH2086 JJH (@JJH2086) reported

    @SkySports That’s the worst decision he has made since he decided to paint that top on

  • Stevehwalnut Steve H (@Stevehwalnut) reported

    @SkyUK we had nothing but problems with SkyQ mini boxes since install in mid January. Waited a month for a revert to Sky+ appointment on Tuesday 19th April, but the engineer turned up without multiroom options and boxes. Now my elderly mother in law is unable to watch TV.....