Sky

Sky Outage Report in Derry, Northern Ireland

Problems detected

Users are reporting problems related to: internet, tv and wi-fi.

Sky offers satellite television service as well as broadband internet and home phone service. Sky also operates a pay-TV service, including the Sky Sports channel which broadcasts Premier League games, which are also availble on the Sky Go video streaming service.

Problems in the last 24 hours in Derry, Northern Ireland

The chart below shows the number of Sky reports we have received in the last 24 hours from users in Derry and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Sky Outage Chart in Derry, Northern Ireland 01/10/2026 16:10

January 10: Problems at Sky

Sky is having issues since 03:20 PM GMT. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Sky users through our website.

  1. Internet (51%)

    Internet (51%)

  2. TV (27%)

    TV (27%)

  3. Wi-fi (11%)

    Wi-fi (11%)

  4. Total Blackout (6%)

    Total Blackout (6%)

  5. Phone (2%)

    Phone (2%)

  6. E-mail (2%)

    E-mail (2%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Sky Issues Reports Near Derry, Northern Ireland

Latest outage, problems and issue reports in Derry and nearby locations:

  • didelfcdazy Damien lfc ynwa🇮🇪ynwa (@didelfcdazy) reported from Foyle Hill, Northern Ireland

    Come to **** @SkyHelpTeam them 5g masts must be up now

  • michaelallen27 Michael Allen (@michaelallen27) reported from Derry, Northern Ireland

    @Superchin180 @TXODDSOfficial @totalhire @fourstarcarrick @fourstarbelfast @Winmau @HighRollerRadio @SkySportsDarts @MDApromotions @unibet @SkySports I wish my best dart was as good as your worst dart. I thought you played well.

  • base_hassan Sean Haßan (@base_hassan) reported from Claudy, Northern Ireland

    @SkySportsWWE @SkySports @_jd99 bad beating there J

  • redevil2011 christopher leighton (@redevil2011) reported from Derry, Northern Ireland

    @bestcanton7 @SkySports The only way any effective action will be taken is if the stadium and megastore are completely empty season tickets are not renewed but we know this is never going to happen trends on Twitter mean nothing

Sky Issues Reports

Latest outage, problems and issue reports in social media:

  • DJEmz1990 JigglyEmz (@DJEmz1990) reported

    @SkyUK i would like to make an official complaint about how often my internet has dropped since the start of 2022, despite the fact ive been paid up and overpaid. over past 2 and a bit months my internet has been down for roughly 7 days in terms of combined time down

  • csipson caroline sipson (@csipson) reported

    @SkyHelpTeam Done that it just says add kids doesn't help at all

  • AfcbsLittleDan 🎗 Dan Hall 🎗 (@AfcbsLittleDan) reported

    @SkyHelpTeam Having major problems trying to work out how to find certain things on the my sky app between me and my wife and it’s frustrating

  • GreasyBoyAngel David Gardner (@GreasyBoyAngel) reported

    @SkyHelpTeam It never works. I click the UHD link, it takes me to my account and none of the offers are for UHD.

  • jpph10 John PP Hunt (@jpph10) reported

    @DannyWoodwad @OpenreachHelp @SkyUK Thanks but I am okay where I am apart from this issue!

  • limbach_tim Tim Limbach (@limbach_tim) reported

    @SkyHelpTeam Yes and I’m getting nowhere. I keep getting told what a good customer I am having been with you over 23 years, but the service does not reflect that. I feel that I’m banging my head against a brick wall and it’s very sore.

  • KloseOffD TroyDeeno (@KloseOffD) reported

    @SkyHelpTeam I don’t have it on my phone I’m a sky mobile customer

  • TemporaryCarpet Jason the Rude Turtle. (@TemporaryCarpet) reported

    @virginmedia It's a lengthy one, I've been a @SkyHelpTeam customer for many years. I'm moving house next week. It's an area of Gateshead that isn't anticipated to have fibre before 2026. The average speed sky could offer me was 1.5m. which is useless. The only option was Virgin.

  • _DELTABOY NATALELE (@_DELTABOY) reported

    @SkySports Garry u are stupid

  • Yeeyoo9316 yezzirrrrr (@Yeeyoo9316) reported

    @SkyUK Your broadband is literally ******* awful and your customer service responses on twitter are just as useless. worst ISP in the UK by far!