Sky

Sky Outage Report in Derry, Northern Ireland

Problems detected

Users are reporting problems related to: internet, tv and wi-fi.

Sky offers satellite television service as well as broadband internet and home phone service. Sky also operates a pay-TV service, including the Sky Sports channel which broadcasts Premier League games, which are also availble on the Sky Go video streaming service.

Problems in the last 24 hours in Derry, Northern Ireland

The chart below shows the number of Sky reports we have received in the last 24 hours from users in Derry and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Sky Outage Chart in Derry, Northern Ireland 01/16/2026 08:05

January 16: Problems at Sky

Sky is having issues since 09:00 AM GMT. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Sky users through our website.

  1. Internet (51%)

    Internet (51%)

  2. TV (27%)

    TV (27%)

  3. Wi-fi (11%)

    Wi-fi (11%)

  4. Total Blackout (6%)

    Total Blackout (6%)

  5. Phone (3%)

    Phone (3%)

  6. E-mail (2%)

    E-mail (2%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Sky Issues Reports Near Derry, Northern Ireland

Latest outage, problems and issue reports in Derry and nearby locations:

  • michaelallen27 Michael Allen (@michaelallen27) reported from Derry, Northern Ireland

    @Superchin180 @TXODDSOfficial @totalhire @fourstarcarrick @fourstarbelfast @Winmau @HighRollerRadio @SkySportsDarts @MDApromotions @unibet @SkySports I wish my best dart was as good as your worst dart. I thought you played well.

  • base_hassan Sean Haßan (@base_hassan) reported from Claudy, Northern Ireland

    @SkySportsWWE @SkySports @_jd99 bad beating there J

  • redevil2011 christopher leighton (@redevil2011) reported from Derry, Northern Ireland

    @bestcanton7 @SkySports The only way any effective action will be taken is if the stadium and megastore are completely empty season tickets are not renewed but we know this is never going to happen trends on Twitter mean nothing

  • rogerbroad36 big rodge🟢🔴⚫ (@rogerbroad36) reported from Derry, Northern Ireland

    @SkyHelpTeam you're broadband is so terrible #sortitout

  • bigkehoesy Mac Eochaidh (@bigkehoesy) reported from Derry, Northern Ireland

    Ok @SkySports gone wrap up that international football bollocks it was bad enough dealing with the shite for the past week or so move on now and start talking about club football ffs 👍🏻👍🏻👍🏻👍🏻🙈🙈🙈🙈🙈

  • didelfcdazy Damien lfc ynwa🇮🇪ynwa (@didelfcdazy) reported from Derry, Northern Ireland

    @SkyHelpTeam another outage in #derry be good to see the bill this month time for a change

  • SeanLeonardADI Sean Leonard (@SeanLeonardADI) reported from Derry, Northern Ireland

    @SkyHelpTeam most unreliable service.

  • connor2nz Connor Doherty (@connor2nz) reported from Derry, Northern Ireland

    @SkySports please sort the Audio issues on the Ireland commentary.

  • didelfcdazy Damien lfc ynwa🇮🇪ynwa (@didelfcdazy) reported from Foyle Hill, Northern Ireland

    Come to **** @SkyHelpTeam them 5g masts must be up now

Sky Issues Reports

Latest outage, problems and issue reports in social media:

  • FPLBluetick FPLBluetick (@FPLBluetick) reported

    ETH - imoprtant part of presser: source @SkySports "Of course, it's a setback and he's disappointed about it but he's not totally broken because he knows he will return quickly so he's optimistic. He's started straight on his recovery and rehab, which helps to get back soon."

  • eliotg70 Eliot Greenway (@eliotg70) reported

    @SkyHelpTeam Thanks for adding BT Sport to my account - already got it! Charging me more than I already pay BT for it! Charging a month in advance for the service I didn’t need want! Refusing me refund/credit because apparently I was happy paying more for service I already have!!

  • ste_pippen Steven Pippen (@ste_pippen) reported

    @SkyHelpTeam I have a question about Wi-Fi signal booster, who am I best speaking with?

  • askrich Richard Simpson (@askrich) reported

    @DandG_UK @SkyUK Hi Emma, I was more flagging it so that you were aware you have an issue, to help you with other customers :) I'm happy I'm not going to be charged £222 a month!

  • MarkWil59384999 MW (@MarkWil59384999) reported

    @SkyHelpTeam just called sky help and they admitted it's a network issue affecting millions of users. Strange how your website and Twitter team are denying anything is wrong

  • zacbusner Brian Gaud (@zacbusner) reported

    @SkyHelpTeam You've forgotten the Portsmouth area where mobile Web has been sketchy for weeks. You won't pay compensation for it and you won't ask O2 how long it will take to fix mast. Terrible customer service!

  • RichardStevens Richard Stevens (@RichardStevens) reported

    @SkyHelpTeam Another Sky Mobile customer here who cannot receive or make calls (My mum's phone which is essential for medical purposes). I'm on O2 next to her and have no problems. Sort it out ASAP.

  • ha66ie Paul Haggie (@ha66ie) reported

    @SkyHelpTeam hi team. My 'in contract to' date is 25th July. What would be the earliest date I can call to change package or give notice to cancel the service? My payment in July doubles so I don't want that to happen. Thanks.

  • Amourgirl1 Amourgirl 💙 (@Amourgirl1) reported

    @SkyHelpTeam Hi I’ve tried to use Broadband shield today and it is terrible. It doesn’t block adult sites, certain words or domains. Sky buddy could tell me if my kids are doing their home work or watching youtube it was great. Why was it removed. ?

  • DandG_UK Domestic & General (@DandG_UK) reported

    @askrich @SkyHelpTeam Unfortunately I can not see images if you advise me I might be able to help. Thank you Emma F.