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Sky Outage Report in Derry, Northern Ireland

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Sky offers satellite television service as well as broadband internet and home phone service. Sky also operates a pay-TV service, including the Sky Sports channel which broadcasts Premier League games, which are also availble on the Sky Go video streaming service.

Problems in the last 24 hours in Derry, Northern Ireland

The chart below shows the number of Sky reports we have received in the last 24 hours from users in Derry and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Sky Outage Chart in Derry, Northern Ireland 12/13/2025 03:20

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Most Reported Problems

The following are the most recent problems reported by Sky users through our website.

  1. Internet (61%)

    Internet (61%)

  2. TV (15%)

    TV (15%)

  3. Wi-fi (13%)

    Wi-fi (13%)

  4. Total Blackout (6%)

    Total Blackout (6%)

  5. E-mail (2%)

    E-mail (2%)

  6. Phone (2%)

    Phone (2%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Sky Issues Reports Near Derry, Northern Ireland

Latest outage, problems and issue reports in Derry and nearby locations:

  • redevil2011 christopher leighton (@redevil2011) reported from Derry, Northern Ireland

    @bestcanton7 @SkySports The only way any effective action will be taken is if the stadium and megastore are completely empty season tickets are not renewed but we know this is never going to happen trends on Twitter mean nothing

  • didelfcdazy Damien lfc ynwa🇮🇪ynwa (@didelfcdazy) reported from Derry, Northern Ireland

    @SkyHelpTeam another outage in #derry be good to see the bill this month time for a change

  • rogerbroad36 big rodge🟢🔴⚫ (@rogerbroad36) reported from Derry, Northern Ireland

    @SkyHelpTeam you're broadband is so terrible #sortitout

  • michaelallen27 Michael Allen (@michaelallen27) reported from Derry, Northern Ireland

    @Superchin180 @TXODDSOfficial @totalhire @fourstarcarrick @fourstarbelfast @Winmau @HighRollerRadio @SkySportsDarts @MDApromotions @unibet @SkySports I wish my best dart was as good as your worst dart. I thought you played well.

  • didelfcdazy Damien lfc ynwa🇮🇪ynwa (@didelfcdazy) reported from Foyle Hill, Northern Ireland

    Come to **** @SkyHelpTeam them 5g masts must be up now

  • bigkehoesy Mac Eochaidh (@bigkehoesy) reported from Derry, Northern Ireland

    Ok @SkySports gone wrap up that international football bollocks it was bad enough dealing with the shite for the past week or so move on now and start talking about club football ffs 👍🏻👍🏻👍🏻👍🏻🙈🙈🙈🙈🙈

  • base_hassan Sean Haßan (@base_hassan) reported from Claudy, Northern Ireland

    @SkySportsWWE @SkySports @_jd99 bad beating there J

  • SeanLeonardADI Sean Leonard (@SeanLeonardADI) reported from Derry, Northern Ireland

    @SkyHelpTeam most unreliable service.

Sky Issues Reports

Latest outage, problems and issue reports in social media:

  • MJFenners MJFenners (@MJFenners) reported

    @SkyHelpTeam Please stop trying to be clever. You didn't specify what you meant by "immediately". It's absurd that no manager thinks that being lied to about an escalation is an important thing that should be rectified. Instead I get someone mocking me on Twitter. Perfect service guys

  • Cory_matthewman Cory.m_ (@Cory_matthewman) reported

    @SkyUK by far the worst broadband nothing but issues all week even though they promise fast speeds

  • lucy_breed Luucy. (@lucy_breed) reported

    @SkyHelpTeam No I’ve tried this and it’s still not working. It’s on fb, messenger, WhatsApp, Twitter, Instagram etc. It’s really frustrating as I’m paying for nothing

  • PaulDon02890625 Paul Donohoe (@PaulDon02890625) reported

    @Commandoxo @TheDanJames @SkySports Don’t think it’s a race issue either, another example might be Declan Rice. Just think it’s a lazy comment from a commentator who should have been retired a few years ago. His commentary overall was absolutely dreadful in that first half

  • lucy_breed Luucy. (@lucy_breed) reported

    @SkyUK My wifi connection has been bad for the last 2 weeks! Although my devices say connected, in order to load my apps, I have to put my 4G on. With wifi, it says I’m connected but I don’t get any of my notifications come through until I’m out of the house and 4G has connected.

  • MJFenners MJFenners (@MJFenners) reported

    @SkyHelpTeam Are you serious!? I didn't know the calendar went April 29 then May 3. I find it impossible to believe that there are no managers currently working for Customer Support.

  • TheTwistedBun TheTwistedBun (@TheTwistedBun) reported

    @SkyHelpTeam @SkyUK I keep getting To use this service you need to upgrade your subscription When I try and watch any on demand or box set. Is this a issue for more people ?

  • MJFenners MJFenners (@MJFenners) reported

    @SkyHelpTeam Then why wasn't I asked to wait? I have been repeatedly lied to and been treated awfully by your support. I will happily wait on the line for a manager to finish what they're doing and take my call. Promising 24 hours turnaround and then sneakily booking it for May 3 is appalling

  • angelfacemary1 Mary Hunter (@angelfacemary1) reported

    @SkyHelpTeam our broadband has been down since Wednesday night in blackpool, when will this be fixed?

  • valwaring1962 Val Waring (@valwaring1962) reported

    @SkyHelpTeam ve no internet no phone line I’ve done the checks - I’m heartily sick of paying for Sky Broadband when it’s poor at best for the bulk of the time. Every time we try to connect to another WiFi it says wrong p/W which is not the case - very fed up with the whole thing