Sky

Sky Outage Report in Derry, Northern Ireland

Problems detected

Users are reporting problems related to: internet, tv and wi-fi.

Sky offers satellite television service as well as broadband internet and home phone service. Sky also operates a pay-TV service, including the Sky Sports channel which broadcasts Premier League games, which are also availble on the Sky Go video streaming service.

Problems in the last 24 hours in Derry, Northern Ireland

The chart below shows the number of Sky reports we have received in the last 24 hours from users in Derry and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Sky Outage Chart in Derry, Northern Ireland 01/13/2026 14:10

January 13: Problems at Sky

Sky is having issues since 02:00 PM GMT. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Sky users through our website.

  1. Internet (51%)

    Internet (51%)

  2. TV (27%)

    TV (27%)

  3. Wi-fi (11%)

    Wi-fi (11%)

  4. Total Blackout (6%)

    Total Blackout (6%)

  5. E-mail (2%)

    E-mail (2%)

  6. Phone (2%)

    Phone (2%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Sky Issues Reports Near Derry, Northern Ireland

Latest outage, problems and issue reports in Derry and nearby locations:

  • didelfcdazy Damien lfc ynwa🇮🇪ynwa (@didelfcdazy) reported from Foyle Hill, Northern Ireland

    Come to **** @SkyHelpTeam them 5g masts must be up now

  • base_hassan Sean Haßan (@base_hassan) reported from Claudy, Northern Ireland

    @SkySportsWWE @SkySports @_jd99 bad beating there J

  • michaelallen27 Michael Allen (@michaelallen27) reported from Derry, Northern Ireland

    @Superchin180 @TXODDSOfficial @totalhire @fourstarcarrick @fourstarbelfast @Winmau @HighRollerRadio @SkySportsDarts @MDApromotions @unibet @SkySports I wish my best dart was as good as your worst dart. I thought you played well.

  • redevil2011 christopher leighton (@redevil2011) reported from Derry, Northern Ireland

    @bestcanton7 @SkySports The only way any effective action will be taken is if the stadium and megastore are completely empty season tickets are not renewed but we know this is never going to happen trends on Twitter mean nothing

Sky Issues Reports

Latest outage, problems and issue reports in social media:

  • TheBrigitteEdit Brigitte Krause (@TheBrigitteEdit) reported

    @edelbrosnan @SkyHelpTeam How long will this take to fix? WFH without WiFi doesn’t work

  • stanthehotdawg Stan the hot dawg (@stanthehotdawg) reported

    @SkyHelpTeam when is the wifi going to be back in north london?! Over 3hrs down!!

  • BenColeman92 Ben Coleman (@BenColeman92) reported

    @AlexLanigan @SkyHelpTeam Reason i left sky, made working from home impossible. Had no problems with virgin

  • thepillaging thepillaging (@thepillaging) reported

    @SkyHelpTeam ETA for fix of your broadband service in North London? Been over 2 hours now

  • mashwhe Marcus Wheatcroft (@mashwhe) reported

    @SkyHelpTeam how do we claim compensation for no fibre broadband service?

  • AnnaDarvas Anna Darvas 💙 (@AnnaDarvas) reported

    @SkyHelpTeam I know you’re working on fixing the outage in North London but do you have a timescale? 1 hour? 24 hours? I need to teach an online class!

  • hamlcr Héloïse Amilcar (@hamlcr) reported

    @SkyHelpTeam I read that resolving the issue could take up to 72hrs. Is it true??? Because I cannot go to an office, I work as a freelance and I cannot go into a coffee place. What is happening?

  • helenpsmith26 Helen (@helenpsmith26) reported

    @SkyHelpTeam I have been on hold for so long for the customer service, my telephone has ran out of charge 😫

  • willcrazyiii Will (@willcrazyiii) reported

    @SkyHelpTeam Thanks HW, however it appears there is an outage in North London so we are just waiting for service to resume.

  • ellenf0508 Ellen Feetum (@ellenf0508) reported

    @SkyHelpTeam hi my broadband went down about 11:30 this morning and still not back up. Please can you help? I’m based in the north west so not effected by London problem. Thanks