TalkTalk Outage in Scopwick, Lincolnshire, England

@TalkTalk I am out of contract and will be moving soon, looking for the best provider in the area, this is unlikely to be you so what number do I need to call to cancel account?

@tomaustin700 @TalkTalk Are you still having problems? We are. @TalkTalk now advising that should be fixed within 24 to 72 hours!

@TalkTalk internet down in Lincoln - seems to be a common problem looking at @DowndetectorUK

@LiamDanGeorge @TalkTalk Regardless, every provider except virgin uses the Openreach network which means an openreach engineer will need to come out. For some orders they only need to go to the exchange, for others they’ll need to go into your property. Those are the ones openreach are rejecting

@TalkTalk disgusting service, completely cutting off telephone and internet for my recently widowed neighbour because you didn’t have “time” to process her forms changing the account name!

@TalkTalk Appreciate the help Mike but I've been through all these tests countless times. I will be cancelling my contract.

@DAGreenslade @SkyHelpTeam Mines off too. I’ve restated, 3 times, reset twice off for over 90 minutes now @bt_uk @TalkTalk down in town too I know of Madness

@Carly0112 @TalkTalk @TalkTalkGroup I’ve chased them. Apparently they are looking into this from outside the property. Unfortunately they didn’t communicate this and I’ve had no apology. 20 days into the new contract and no solution. No Netflix, can’t access @TalkTalk films and a connection that repeatedly fails.

And the @talktalk saga continues....yesterday engineer number 3 simply didn’t turn up, we waited in 5 hours. No communication from @TalkTalk at all until once again I chased them. Diabolical service. Never ever switch to @TalkTalk they are the worst.

@TalkTalk I’m not calling an 0345 number which has a cost attached to it. I’ll wait to hear from the scheduled call back I have tomorrow morning. If this doesn’t happen it will be a formal complaint. I’ve wasted enough time and energy on this now.

@TalkTalk They came out this morning and were unable to fix the problem. Although I’m paying for a faster fibre service - this was never connected as per the new contract. He said it isn’t possible to connect to faster fibre at the moment but was unable to say when this will be resolved!

I cannot stress how atrocious the service from @TalkTalk is...I am currently paying for a service that isn’t being delivered. I would never recommend this provider to anyone. I have wasted hours over the last 2 weeks trying to resolve broadband/netflix problems 😡

@TalkTalk Just the TV box, my husband watched a full programme on his mobile phone yesterday with no problem

@TalkTalk Recently i’ve noticed that generally the internet browsing seems to be slower but nothing as significant as the Netflix problem.

@TalkTalk The person I spoke to from your technical team essentially said it’s not your problem and couldn’t help me

@TalkTalk Our Netflix app isn’t working through our television. This has happened before and the person I spoke to previously kindly sent us a new talktalk box. This seemed to remedy the situation - however it’s now not working again

@TalkTalk Just bit slow

@TalkTalk We are always loosing the internet signal and it’s very slow in the part of Teignmouth, where I live so what’s new.

@talktalk. It’s now a month since I was first told the money would be refunded and 2 months since I started the complaint. Is next stop Ombudsman?

@TalkTalk If your thinking of getting talk talk. Don't bother. Read the comments from people on here. Every comment is about an awful service. Seriously look somewhere else. I'd rather have dial up than continue using talk talk.

@TalkTalk My internet is down since Friday and it’s day 5 and they have Still not fixed it.. it’s really very very bad, this is it I’m done

@TalkTalk So when are you going to fix my internet it is day 5 I have contacted you Friday night????

@Drasticjim @TalkTalk I agree with you. By far the most incompetent company ever. Their customer service is non existant and their Internet is slow and temperamental. Will never go back to them.

@TalkTalk 2/2 why do you still have Indian call centres staffedby people who cant speak English ? i/c calls only give a single ring.'john' said other people have reported same fault may not be a "major issue" to 'john' .. it certainly is to me... Im SERIOUSLY unimpressed

@jaxs30 @TalkTalk I wouldn't have switched. Their service is awful. They promise everything then ignore you. I'd look at cancelling if you within your time period, by far the worst customer service I've ever experienced.

@TalkTalk i/c calks only give a single ring. line test ok. ran cust svce. spoke with a "john" Im now loosing will to live. Couldnt understand him he told me 'not a major issue'. to me it is... I think he said 'incident related to our end' 'no specific time to clear'