TalkTalk Outage in Lincoln, England

@TalkTalk Appreciate the help Mike but I've been through all these tests countless times. I will be cancelling my contract.

@Carly0112 @TalkTalk @TalkTalkGroup I’ve chased them. Apparently they are looking into this from outside the property. Unfortunately they didn’t communicate this and I’ve had no apology. 20 days into the new contract and no solution. No Netflix, can’t access @TalkTalk films and a connection that repeatedly fails.

And the @talktalk saga continues....yesterday engineer number 3 simply didn’t turn up, we waited in 5 hours. No communication from @TalkTalk at all until once again I chased them. Diabolical service. Never ever switch to @TalkTalk they are the worst.

@TalkTalk I’m not calling an 0345 number which has a cost attached to it. I’ll wait to hear from the scheduled call back I have tomorrow morning. If this doesn’t happen it will be a formal complaint. I’ve wasted enough time and energy on this now.

@TalkTalk They came out this morning and were unable to fix the problem. Although I’m paying for a faster fibre service - this was never connected as per the new contract. He said it isn’t possible to connect to faster fibre at the moment but was unable to say when this will be resolved!

I cannot stress how atrocious the service from @TalkTalk is...I am currently paying for a service that isn’t being delivered. I would never recommend this provider to anyone. I have wasted hours over the last 2 weeks trying to resolve broadband/netflix problems 😡

@TalkTalk Just the TV box, my husband watched a full programme on his mobile phone yesterday with no problem

@TalkTalk Recently i’ve noticed that generally the internet browsing seems to be slower but nothing as significant as the Netflix problem.

@TalkTalk The person I spoke to from your technical team essentially said it’s not your problem and couldn’t help me

@TalkTalk Our Netflix app isn’t working through our television. This has happened before and the person I spoke to previously kindly sent us a new talktalk box. This seemed to remedy the situation - however it’s now not working again

@TalkTalk absolutely joke not even got my internet installed yet and already very disappointed in the service you given us #NotImpressed

@TalkTalk You provide my parents internet, you booked an openreaxh engineer to come and move a socket on Christmas Eve between 1-6, they never turned up. They’d been waiting weeks for this appointment. You didn’t bother telling them nobody was turning up either.

@TalkTalk This is the last day for this useless rubbish Company who could not give a shit about it’s customers, so good riddance to you. Buyer beware comes to mind.

@TalkTalk Thank God, one more day before I get rid of this useless rubbish Company can’t Waite, buyer beware co Es to mind. How can a Company treat its customers with such distain. They deserve to fail.

86 messages over 3 months and @TalkTalk said they wouldn't compensate the 3 months of bills I paid because I didn't contact them enough to inform them of the problems I had... awful customer service.

@TalkTalk I spent nearly 3 hours on the chat and I’m still paying for a service that does work correctly but I’m being told if I buy more kit it should make it better. That can’t be right

@TalkTalk I’m not in I’m at work now but I’m fed up of it going down

@TalkTalk I cancelled it. Weren’t here on time. Continued with @virginmedia as they don’t hang up on me mid conversation as they know how to communicate with their customers.

@TalkTalk Customer services seem to have no power to actually help! On the phone for an hour, left on hold, dropped line, then told we DO need an engineer for £40 that the site told us we didn’t need. So much faff and extra money we don’t have!!

@TheMarkTalbot @Robbill123 @GeoffRogersEU @Pilloque @HyperInertia @razisidd @britainelects Called The GPO to repair my phone in the 1970s phone working within 3 days. People used to complain that was too long! Line not working with TalkTalk a couple of years back over Christmas, over 2 weeks to get it back on and £50 compensation. Take me back anyway.

@TalkTalk Tbh, most of us would like to get decent speeds. Maxing out at 65mbs is just terrible. The UK infrastructure needs looking at.

Finally got through to someone who said they would cancel for me ....... also said I would receive email confirmation........ watch this space @TalkTalk

@TalkTalk My router is flashing orange and I have no internet . Help please !

@TalkTalk Yes it is and I just want to access my account to check what I am paying for. Can you please help me. Kath

@wallisday @ThreeUK Home internet i tried talktalk and never had any problems was incredible