TalkTalk Outage in Lincoln, England

@Carly0112 @TalkTalk @TalkTalkGroup I’ve chased them. Apparently they are looking into this from outside the property. Unfortunately they didn’t communicate this and I’ve had no apology. 20 days into the new contract and no solution. No Netflix, can’t access @TalkTalk films and a connection that repeatedly fails.

And the @talktalk saga continues....yesterday engineer number 3 simply didn’t turn up, we waited in 5 hours. No communication from @TalkTalk at all until once again I chased them. Diabolical service. Never ever switch to @TalkTalk they are the worst.

@TalkTalk I’m not calling an 0345 number which has a cost attached to it. I’ll wait to hear from the scheduled call back I have tomorrow morning. If this doesn’t happen it will be a formal complaint. I’ve wasted enough time and energy on this now.

@TalkTalk They came out this morning and were unable to fix the problem. Although I’m paying for a faster fibre service - this was never connected as per the new contract. He said it isn’t possible to connect to faster fibre at the moment but was unable to say when this will be resolved!

I cannot stress how atrocious the service from @TalkTalk is...I am currently paying for a service that isn’t being delivered. I would never recommend this provider to anyone. I have wasted hours over the last 2 weeks trying to resolve broadband/netflix problems 😡

@TalkTalk Just the TV box, my husband watched a full programme on his mobile phone yesterday with no problem

@TalkTalk Recently i’ve noticed that generally the internet browsing seems to be slower but nothing as significant as the Netflix problem.

@TalkTalk The person I spoke to from your technical team essentially said it’s not your problem and couldn’t help me

@TalkTalk Our Netflix app isn’t working through our television. This has happened before and the person I spoke to previously kindly sent us a new talktalk box. This seemed to remedy the situation - however it’s now not working again

@TalkTalk absolutely joke not even got my internet installed yet and already very disappointed in the service you given us #NotImpressed

@TalkTalk You provide my parents internet, you booked an openreaxh engineer to come and move a socket on Christmas Eve between 1-6, they never turned up. They’d been waiting weeks for this appointment. You didn’t bother telling them nobody was turning up either.

@TalkTalk This is the last day for this useless rubbish Company who could not give a shit about it’s customers, so good riddance to you. Buyer beware comes to mind.

@TalkTalk Thank God, one more day before I get rid of this useless rubbish Company can’t Waite, buyer beware co Es to mind. How can a Company treat its customers with such distain. They deserve to fail.

86 messages over 3 months and @TalkTalk said they wouldn't compensate the 3 months of bills I paid because I didn't contact them enough to inform them of the problems I had... awful customer service.

@TalkTalk Thanks Mike. After more than 6 hours engineers are on their way to fix it. Surely can't be much longer

@TalkTalk Still not working ME10 1qw 😡😡

@TalkTalk I've said it before and I'll say it once more. Instead of sending threatening letters. How about you stop ignoring my complaint. I know why your ignoring it, because you have all the evidence that says I'm right.... Grow a pair and deal with the complaint....

@TalkTalk Hi Vicky. Thank you for replying. I have been through this several times over phone. Talk can't fix the issue therefore I just want out. It's really getting personal to me that talktalk is just trying to hide and they never follow up with complaint

@TalkTalk Thanks Mike. I switched to a new supplier in May. BT installed a fibre line & removed the old line (with your service) in error. I emailed TT the next day to explain. Not only have I not needed but I've not had any service with you since May 28 but I'm asked to pay until Aug 26

@Ofcom I need your help regarding a complaint with @TalkTalk from day one I have been reporting slow internet and poor service than what I was promised. Cancellation department doesn't want to speak and I've been transferred to one dept to another. They also want to charge fee.

@TalkTalk Really Mike . Ive done that. Ince again its not the issue. Its THE POOR QUALITY OF SOME OF THE CHANNELS

@TalkTalk Still not working in ME10

My @TalkTalk internet router is not working. I've received an automated email saying an engineer will come out in the next 3 working days to fix the problem. It's a bank holiday weekend so it looks like the issue will not be resolved until next week! 🙄

@TalkTalk Are #TalkTalk capable of solving problems. You have known there is a fault on our line for over a month, but done nothing about it. @TalkTalk