TalkTalk outages and service status in Saint Leonards-on-Sea, England
Problems detected
Users are reporting problems related to: internet, wi-fi and e-mail.
- TalkTalk generated 0 outage signals in the last 24 hours around Saint Leonards-on-Sea, including 0 direct reports.
TalkTalk offers broadband internet (ADSL), television (IPTV) and home service. TalkTalk also offers mobile phone and mobile internet service as mobile virtual network operator using the Vodafone wireless network.
Problems in the last 24 hours in Saint Leonards-on-Sea, England
The chart below shows the number of TalkTalk reports we have received in the last 24 hours from users in Saint Leonards-on-Sea, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
May 11: Problems at TalkTalk
TalkTalk is having issues since 07:40 PM GMT. Are you also affected? Leave a message in the comments section!
Live Outage Map Near Saint Leonards-on-Sea, England
The most recent TalkTalk outage reports came from the following cities: Pevensey.
| City | Problem Type | Report Time |
|---|---|---|
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Phone | 1 month ago |
Community Discussion
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TalkTalk Issues Reports Near Saint Leonards-on-Sea, England
Latest outage, problems and issue reports in Saint Leonards-on-Sea and nearby locations:
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Ian Braisby (@BraisbyI) reported from Hastings, England@TalkTalk The main problem has always been that the front line staff have been apologising and saying sorry since the 18th Feb, but they obviously cannot do anything about the problem and the people they are passing the problem to are doing nothing
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Ian Braisby (@BraisbyI) reported from Hastings, England@dancludlow @TalkTalk After 21 hours of no internet @TalkTalk have at least now agreed to use only 1 excuse, "there is a fault at the exchange and they are working on it". When asked for an estimate on a fix, not a chance, hours, days, no one will say, just wait for the fix
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Ian Braisby (@BraisbyI) reported from Hastings, England@dancludlow @margatesunsets BT are offering a similar package to the 1 I had chosen from TalkTalk except they are £12 per month more expensive, I might decide it is worth it if the service is going to be better
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Ian Braisby (@BraisbyI) reported from Hastings, England@TalkTalk today I have received 2 messages saying someone would contact me between 12:00 and 14:00 regarding my complaint and compensation claim, guess what, no call received, gosh I'm shocked, NOT
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Ian Braisby (@BraisbyI) reported from Hastings, EnglandGot this text today as I was being told that Openreach had disconnected my broadband line. TalkTalk are lying to me "Hello, We've sent an engineer to fix a problem with your line and we're now monitoring it. Your connection might take a few days to adjust. Your TalkTalk team"
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stephanie (@fourcleanpaws) reported from Hastings, England@TalkTalk this is a joke inbox in rubbish ask same questions and get no where. Ring up they hang up
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Ian Braisby (@BraisbyI) reported from Hastings, EnglandToday I chatted with @TalkTalk and got lots of apologies and cheerful noises and then told I would have to wait another 5-10 days for someone to look into this, no mention of a fix timeframe.
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Ian Braisby (@BraisbyI) reported from Hastings, EnglandIf you are currently with TalkTalk and are considering upgrading or thinking of moving to TalkTalk my experience would say don't do it. Their products are good, Their prices are excellent, Their customer service is appalling, lots of nice soothing frilly words but do sod all
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Ian Braisby (@BraisbyI) reported from Hastings, EnglandMy @TalkTalk telephone & broadband service stopped at 4pm today, after 2 web chats and to service calls I was informed they may have been disconnected because I'm upgrading to talk talks full fibre and they got the dates wrong 1/2
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Ian Braisby (@BraisbyI) reported from Hastings, England@dancludlow Just had a discussion with talktalk technical people in Manchester and finally got a promise that the line would be back by next Wednesday at the latest, 2 data managers have been put on the case to find the problem, then we start talking compensation
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Ian Braisby (@BraisbyI) reported from Hastings, England@TalkTalk I have just been told by your service team that my broadband has been disconnected on purpose because they think I have fibre installed, this has not happened, what is going on
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Sophisticated Design (@so_phisticatedD) reported from Eastbourne, England@TalkTalk no power to my router at all, can't call anyone to resolve this issue. Can you help please
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stephanie matthews (@fourcleanpaws) reported from Hastings, England@TalkTalk my wifi down how do I g help to sort it
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Ian Braisby (@BraisbyI) reported from Hastings, England@TalkTalk Just do you know Andy, I have spent almost 5 hours in 4 web chats, 3 were disconnected just after the hour mark and the 4th went on for almost 2 hours without resolution, it was obvious they were following a script and could do nothing when the problem was off script
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Ian Braisby (@BraisbyI) reported from Hastings, England@dancludlow @TalkTalk I have requested that they fulfill the original complaint in the original 3 to 5 day timescale which would end tomorrow what they want to do is add another 5 days, I'm not impressed
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Ian Braisby (@BraisbyI) reported from Hastings, England@dancludlow Morning Dan, We are still without Internet access so I will be chasing @talktalk this morning, it has been down 17 hours nows and over 1.5 hours on the phone and web chat, not amused. If it turns out I have been disconnected 😡 Hope your day is going better Double espresso please
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Ian Braisby (@BraisbyI) reported from Hastings, England@dancludlow Just updated my mobile phone to unlimited data so that I can set it up as a hot spot for jenny and my daughters can use it instead of the home network, I will be attempting to claim this cost back from talktalk on top of the normal monthly payment plus the hassle
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Ian Braisby (@BraisbyI) reported from Hastings, England@dancludlow It will be interesting to see what comes first, the fix for the existing broadband line or the new fibre cable, then I have to have a discussion with TalkTalk about some compensation for both time wasted and cost of mobile data used
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Ian Braisby (@BraisbyI) reported from Hastings, England@dancludlow I got an email on Monday saying the TalkTalk engineer had fixed the problem which was total rubbish, today I complained again and was told they would raise another case which means I have to wait another 5 days
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Ian Braisby (@BraisbyI) reported from Hastings, England@dancludlow @TalkTalk I am thinking of cancelling the order but it will still leave me with no service and I believe the problem is partly caused by openreach so not sure about BT either
TalkTalk Issues Reports
Latest outage, problems and issue reports in social media:
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TalkTalk (@TalkTalk) reported@JU51LNS I understand JU51LNS, from 7 July, if you’re not a TalkTalk broadband customer and haven’t subscribed, you won’t be able to access your email and will be redirected to the subscription page. If you’re planning to move providers, please download your data before then. -Mandisa
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tunavomit (@tunavomit1) reported@TalkTalk Nah you're alright I actually am changing to you for real, your phone customer service is great too I remember that too from last time I had TalkTalk so i'm coming back. Vodafone keep trying to ring me now to stay, suddenly they're paying attention to me so I'm ignoring them.
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Danny Alessandrelli (@DannyA2103) reported@TalkTalk why have i received an email stating that my email service is going to change as i am no longer a talktalk broadband customer ? I am a broadband customer ! Explain please ?
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Marley (@John_the_hawk) reported@TalkTalk Customer service is unmatched. When your broadband dies, you cannot speak to anyone. They text a link so you can report the fault…using the broadband that isn’t working. So, if you’ve no mobile data, it’s perfect: you need the internet to tell them you don’t have the internet.🙄
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Charlotte Bridge (@CharlotteBttlw) reported@TalkTalk Hi Sindy, Thanks so much. I got through to your team via text and they did a few tests and seemed to fix something and after one final reboot the light is no longer flashing red and WiFi is connected again. Have a lovely day.
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Nicko (@lillywobbles) reportedAbsolute nightmare trying to cancel a contract with @TalkTalk . Was told on the phone my contract had been transferred to 02 and to ring them . Couldn’t tell me exactly when. Eventually through ‘ chat’ managed to cancel. AVOID, AVOID, AVOID!
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Chrissy Oag (@OagChrissy) reported@TalkTalk hi is there a problem in Wick Caithness
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Thomas Corbett (@Tom2574) reported@acrazyoldworld @TalkTalk Just searched TalkTalk on here. Was a comment every 10s from across the country complaining it was down
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TalkTalk (@TalkTalk) reported@Martin_Law We’ve continued to provide TalkTalk email service free of charge for some time. We’re unfortunately unable to continue offering it at no cost. Providing a high-quality email service requires ongoing investments in infrastructure, security, and innovation. -Phili
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Vjndra Agrawal (@VjndraAgrawal) reported@TalkTalk My internet hasn’t been working since yesterday. Customer care says my account was disconnected due to a TalkTalk technical glitch, and I’m now being treated as a new customer, meaning my contract is gone and I must place a new order. Can you confirm if this is correct?