TalkTalk Outage Report in Helston, Cornwall, England
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TalkTalk offers broadband internet (ADSL), television (IPTV) and home service. TalkTalk also offers mobile phone and mobile internet service as mobile virtual network operator using the Vodafone wireless network.
Problems in the last 24 hours in Helston, England
The chart below shows the number of TalkTalk reports we have received in the last 24 hours from users in Helston and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by TalkTalk users through our website.
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Internet (65%)
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Wi-fi (15%)
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E-mail (10%)
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Phone (5%)
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Total Blackout (4%)
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TV (1%)
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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TalkTalk Issues Reports Near Helston, England
Latest outage, problems and issue reports in Helston and nearby locations:
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Lee Coleman
(@doughbakesworld) reported
from
Penzance, England
@EONhelp quite possibly the worst customer service I have ever experienced (apart from @TalkTalk ) constantly rearranging appointments without saying or just completely ignoring them altogether. Frustrating doesn’t begin to cover it! 😡
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Kernow Life
(@Kernow_Life) reported
from
St. Hilary, England
@TalkTalk Hi Kaye, I just know you guys have customers in the TR20 area that like us had a very long broadband outage last weekend (read my string) and last night the same fault has arisen. Thought you might want to check the status in this area too!
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Doughbakes World
(@doughbakesworld) reported
from
Penzance, England
@SueSuezep TalkTalk. Phone & broadband went out for three months. Helpline kept going round in circles to the same person with the same set of questions. Even spent a few weeks blaming “our equipment” which they supplied. Finally came back on no apology no refund. The absolute worst.
TalkTalk Issues Reports
Latest outage, problems and issue reports in social media:
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Liz Cook
(@mrscooky72) reported
@TalkTalk If u mean by DM the live chat I have been there and done that numerous times, raised complaints several times, been waiting since Tuesday for a call from higher level supervisor still nothing on Saturday!Certainly not customer satisfaction! Why can’t you ring? Tele com company?
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Ruth Mason
(@Ruthieloves) reported
@TalkTalk Hi. I’m trying to call and keep getting cut off, with a message saying your phone lines are not open? However it says on your website they are open 8am-8pm everyday. Please advise how I can speak with customer services. Thanks.
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Shane O'Brien
(@MrShaneOBrien) reported
@TalkTalk are always keen to find any excuse not to provide the service for which we pay.
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amy_salmon
(@amy_salmon1) reported
@TalkTalk Why is that? Because you don’t want other customers to see how POOOR your service is
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Liam Spencer
(@LiamEchelon) reported
@OpenreachHelp They have tested my line since Wednesday 11am and found issues. They tell me you’re doing “preliminary investigation”. I’m in E17 Walthamstow. I just want to know what the problem is. Preliminary investigations for 5 days now and @TalkTalk can’t tell me ANYTHING. They don’t care.
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Melissa Kanyeezy
(@ThisIsMelKane) reported
@TalkTalk Ive been without internet for three days. Every day customer service telling me it’s a problem in my local area and to wait until local works complete. Local works completed but I’m still without internet. Contacted talktalk to request help but (1)
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Shane O'Brien
(@MrShaneOBrien) reported
I've discovered that the @TalkTalk early termination fee isn't as high as I thought and might well be worth paying to move to a company that can fix faults without trying to charge a customer for an engineer visit when they said they wouldn't charge. Bye @TalkTalk
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John Dean
(@ukDean1970) reported
@TalkTalk Thanks for wasting another hour of my time. Despite telling me that you'd "try your best to get the issue sorted" through DM you now ignore me. Worst. Customer. Service. Ever.
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Liam Spencer
(@LiamEchelon) reported
Day 5 with no Broadband. Mobile data is now my main currency. Still not a peep of what the problem is because @TalkTalk are apparently still doing “preliminary investigations”. Meanwhile @OpenreachHelp are impossible to reach (pun fully intended) 🙃🙃🙃🙃
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Liam Spencer
(@LiamEchelon) reported
@amy_salmon1 @TalkTalk It really is quite spectacularly poor.