TalkTalk Outage Report in Helston, Cornwall, England
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TalkTalk offers broadband internet (ADSL), television (IPTV) and home service. TalkTalk also offers mobile phone and mobile internet service as mobile virtual network operator using the Vodafone wireless network.
Problems in the last 24 hours in Helston, England
The chart below shows the number of TalkTalk reports we have received in the last 24 hours from users in Helston and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by TalkTalk users through our website.
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Internet (67%)
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Wi-fi (15%)
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E-mail (9%)
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Phone (4%)
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Total Blackout (4%)
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TV (1%)
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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TalkTalk Issues Reports Near Helston, England
Latest outage, problems and issue reports in Helston and nearby locations:
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Lee Coleman
(@doughbakesworld) reported
from
Penzance, England
@EONhelp quite possibly the worst customer service I have ever experienced (apart from @TalkTalk ) constantly rearranging appointments without saying or just completely ignoring them altogether. Frustrating doesn’t begin to cover it! 😡
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Kernow Life
(@Kernow_Life) reported
from
St. Hilary, England
@TalkTalk Hi Kaye, I just know you guys have customers in the TR20 area that like us had a very long broadband outage last weekend (read my string) and last night the same fault has arisen. Thought you might want to check the status in this area too!
TalkTalk Issues Reports
Latest outage, problems and issue reports in social media:
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Jacqueline Dixon
(@jeddys1) reported
@TalkTalk Thanks I have sent a few dms, messages, spent 8 hours on the phone, lodged a complaint and did not receive a call back to discuss it. I need a new service provider you cannot deliver!
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Tania Rendle
(@TaniaRendle) reported
@TalkTalk Sorry but between you and openreach you have made my life hell 5 weeks no internet all because you both can't communicate with each other and takes 5/7 working days to cancel something beside new account can be set up which is disgusting no loyalty to customers
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Floss
(@flosstheboss1) reported
@autcareandshare You're lucky. Rip off Britain. I switched internet to TalkTalk once (Direct Debit). They NEVER provided with one day service! after 6wks no internet I cancelled DD and went elsewhere. Not satisfied with the 2 DD's they took for nothing, they tried to bill ME for cancelling!
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Harry
(@Harry3577) reported
@TalkTalk internet is not working again absolutely unless broadband the worst Iv ever seen!!
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Scot Sutherland
(@ScotSutherland5) reported
@TalkTalk You have now had plenty chances to call us. Waited for a call today between 4.00 and 5.30, again no call received. This has now been going on too long. Ombudsman it is. Your customer service is a disgrace
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Cat
(@catdeans) reported
No one you speak to knows what to do so you get passed around. The Customer Service is clearly contracted out to people in their own homes (or pubs). @TalkTalk PLEASE CANCEL OUR ORDER!!! We had ONE question about but after 2 days of calling just want to cancel the whole thing
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Cat
(@catdeans) reported
AAAARGH just for anyone considering @TalkTalk DON’T!!! Been passed to 5 different people tonight: one I couldn’t hear due to her kids screaming. One guy hung up TWICE. One guy was in a BAR. One guy sounded ******. Now trying to cancel our order and they can’t even do that.
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TalkTalk
(@TalkTalk) reported
@Debreezzyy Good evening , please inform us if you would like help this evening or else if you are having issues with your services. Please message us privately by clicking on #DirectMessage on our @TalkTalk Home Page for enquiries and to report faults *Thabiso
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John Evans
(@Roridula21) reported
@TalkTalk it's frustrating enough that my WiFi is not working but waiting so long between questions when DM'ing your agents is incredibly tedious. Spent time last night and again tonight (now for the second time). At least they haven't just disappeared like last night
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Tony
(@Tonysmini) reported
@CarolLa13282625 @TalkTalk @openreach I used to be an OR customer facing engineer. The care alarm company may do a 3G fallback enabled alarm, give them a call tomorrow and ask. As far as the phone line goes, has it been raised as a welfare case? Is anyone else effected?