TalkTalk outages and service status in Folkestone, England

Problems in the last 24 hours in Folkestone, England

The chart below shows the number of TalkTalk reports we have received in the last 24 hours from users in Folkestone, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

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TalkTalk Issues Reports Near Folkestone, England

Latest outage, problems and issue reports in Folkestone and nearby locations:

• 
  𝕕𝕒𝕫𝕤𝕟𝕠𝕨𝕞𝕒𝕟 ⛄ (@dazsnowman) reported 6 minutes ago from Hawkinge, England

  @TalkTalk How can you move home and TalkTalk dont shutdown the phoneline, so the new occupier then can use the phone and start running up bills that you have to pay. After 3hrs on the phone to TalkTalk you get nowhere. Dont use TalkTalk absolute awful company to deal with.

• 
  Lynn Parry (@ltibby17) reported 10 minutes ago from Whitfield, England

  @TalkTalk I requested an upgrade online a couple of weeks ago. Estimated go live has passed with no sign and account says pending - but no orders when you click it. Help please. Working from home so need faster.

• 
  Liz McShane #WithUkraine (@lizmcshane) reported 22 minutes ago from Seabrook, England

  @TalkTalk is there a problem with your coverage as WiFi is v slow , practically non existent today…

• 
  Dr Patrick Davies (@DrPEDavies) reported 27 minutes ago from Folkestone, England

  Talktalk has failed woefully in its technical support. Despite reporting a fault since 14th June and almost daily phone calls, texts and emails, talktalk has not bothered. Absolutely disgraceful!

• 
  Susan Taber (@SusanTaber) reported 30 minutes ago from Shepherdswell, England

  @TalkTalk Tel 01843 650944 1011736301 customer number. Now no landline. No internet Just got home from sister in laws . Feel unhappy leaving her with just a mobile but I have to come home . Back there tomorrow

• 
  𝕕𝕒𝕫𝕤𝕟𝕠𝕨𝕞𝕒𝕟 ⛄ (@dazsnowman) reported 33 minutes ago from Hawkinge, England

  @TalkTalk awful service. Don't go anywhere near them.

• 
  Les Hemmings 🇪🇺 (@LesHemmings) reported 36 minutes ago from Lyminge, England

  @TalkTalk If your just going to spout corporate bolloc... Ahem, rubbish about what, by all the data I've seen, a massive outage of broadband services. Personally I was without broadband for hours after midnight last night!

• 
  Susan Taber (@SusanTaber) reported 37 minutes ago from Shepherdswell, England

  @TalkTalk Sorry. Have been at my sister in laws. Apart from no landline now no internet !! Customer service manager Gift has been dealing with this and referred it on to CEO . Was meant to get call back today between 2-3pm but nothing . oubt .

• 
  Fevs ¯\_(ツ)_/¯ (@IckleTrixter) reported 45 minutes ago from Hythe, England

  @TalkTalk customer service is really terrible. Waiting on hold to be told I'd be put on another hold. Can't believe how crap they are. So glad I'm leaving this terrible company

• 
  𝕕𝕒𝕫𝕤𝕟𝕠𝕨𝕞𝕒𝕟 ⛄ (@dazsnowman) reported 51 minutes ago from Hawkinge, England

  Another call to @TalkTalk getting nowhere I've informed them ,we moved home on 25th June and new occupier is using my phoneline. Want the line stopped or barred....Their reply We cant terminate line until 24th July". @TalkTalk is the worst company I've ever dealt with

TalkTalk Issues Reports

Latest outage, problems and issue reports in social media:

• 
  P (@pgsaunders) reported 7 minutes ago

  @Ofcom Thank you @TalkTalk hasn’t bothered to try to resolve the issue.

• 
  Angus (@Angus_02) reported 11 minutes ago

  @TalkTalk awful service. My 89 & 91yo grandparents (one with Parkinson’s) tried to upgrade their internet & are now left with no working phone line. The engineer admitted he wasn't "very familiar with phones." Now told it's 3 working days just to get a case manager. 👏

• 
  Angela (@angelajazz2) reported 11 minutes ago

  @TalkTalk Facebook. Was referred to the support on the website and an agent who left me there for 45mins

• 
  ☮️ John Fielder - #NeverAgain for anyone (@JohnFielder1) reported 15 minutes ago

  @Roberto_Gadgio I had trouble with Talktalk yesterday. An Openreach problem now fixed

• 
  TalkTalk (@TalkTalk) reported 17 minutes ago

  @JU51LNS I am sorry to hear that you feel this way, however, from 7 July, if you’re not a TalkTalk broadband customer and haven’t subscribed, you won’t be able to access your email. Elizabeth

• 
  Jean Smith. Be kind and smile it costs nothing. (@JeanSmith551952) reported 20 minutes ago

  @garygilligan @virginmedia Phoned TalkTalk to add SafeCall. Answered within seconds. Lovely helpful person. Added the service, gave me £4 discount off my monthly bill then found another offer £2 less. So I have an extra service plus £5 a month saving for 18 months. Change to @TalkTalk they are excellent.

• 
  TalkTalk (@TalkTalk) reported 20 minutes ago

  @Martin_Law Hi there Martin. Please note that as an active TalkTalk broadband customer you will not be charged for the email services, you will continue to utilize your emails for free. We’ve continued to provide your TalkTalk email service free of charge for some time. -Phili

• 
  Joanna Ross (@JoannaR47564283) reported 21 minutes ago

  @jomickane @Benleo @virginmedia I tried to transfer from Talktalk to Virgin but on the handover day Virgin never turned up after waiting for them all day. Then they told me the service wasn’t available in my area. Went crawling back to Talk talk.

• 
  Paul (@PaulUtd16) reported 24 minutes ago

  Hi @TalkTalk is there a reason why you sent an engineer round to fix a problem at my elderly parents just to leave them without internet or phone line for the bank holiday weekend?

• 
  Einstein (@Einsteinbk285) reported 26 minutes ago

  @TalkTalk If it’s not sorted today, I will. I shouldn’t have to make umpteen phone calls and demand to speak to managers to sort this though. I mentioned it on here because people need to know that your customer service is poor.