TalkTalk Outage in Hythe, Kent, England

@TalkTalk I requested an upgrade online a couple of weeks ago. Estimated go live has passed with no sign and account says pending - but no orders when you click it. Help please. Working from home so need faster.

@TalkTalk Tel 01843 650944 1011736301 customer number. Now no landline. No internet Just got home from sister in laws . Feel unhappy leaving her with just a mobile but I have to come home . Back there tomorrow

@TalkTalk Sorry. Have been at my sister in laws. Apart from no landline now no internet !! Customer service manager Gift has been dealing with this and referred it on to CEO . Was meant to get call back today between 2-3pm but nothing . oubt .

@TalkTalk customer service is really terrible. Waiting on hold to be told I'd be put on another hold. Can't believe how crap they are. So glad I'm leaving this terrible company

@TalkTalk If your just going to spout corporate bolloc... Ahem, rubbish about what, by all the data I've seen, a massive outage of broadband services. Personally I was without broadband for hours after midnight last night!

@TalkTalk Sorry guys day 2 still no acknowledgement of 5 tweets, and you have the ordasity to email me asking to pick a new contract ARE YOU JOKING WITH THE WORST CUSTOMER SERVICE IVE COME ACROSS IN YEARS think its it's time Dean Canton knew of the appalling customer service 😡😡😡

@TalkTalk Service in Bristol has been down for most of the day, any chance of it coming back? This being looked into?

@TalkTalk Extremely slow internet from high fibre talk talk btosdband for 2days now. No customer services are available. East Lonfon. Can you update on the exchange issue?

Hopefully don't have to go through this kind of **** again all I wanna do is play a bit of COD and EFT with my mates. Message to @TalkTalk you need to massively improve your customer service team all say different things on different days and have no clue about fixing problems.

Everyone please avoid @TalkTalk after 3 months of chasing them and around 10-15 phone calls with Customer Services they said they can't provide fibre internet to our house. Don't understand how it can take up to 3 months for to be told we cant have something its an absolute joke.

@TalkTalk Since you guys take more than 8 hours to get back to me, maybe I should try to get your attention on here. #TALKTALK worst customer service ever, router is unstable, poor speed/signal, stay away from Talktalk guys. You are better off without Internet than with #Talktalk

@TalkTalk no internet in Cambridgeshire area and your live chat told me they couldn’t fix it, or even comment on it unless I bought a landline phone...

@TalkTalk why is it impossible to cancel. I’m not in contract with you anymore. Call centre is telling lies. Live chat is always down or repeats my question back to me. I sent a letter but still not cancelled! Won’t ever use talk talk again 🤮

Yay moving to @BT via @EE hope i get better internet speed than #TalkTalk (paid for fast fibre and get half service only to be advised I can pay for engineer or pay for new router yeah right - bye bye after over 15 years!). Should get refund for paying for service didn’t get!

@TalkTalk Firstly although internet is now working again, at time I sent message it wasn't, as message states. 2nd, should I expect to be without internet again same day &time next week as was quite a coincidence. 3rd, being available until 10pm doesn't help recurring problem at midnight.