TalkTalk Outage Report in Shepherdswell, Kent, England
Problems detected
Users are reporting problems related to: internet, wi-fi and e-mail.
TalkTalk offers broadband internet (ADSL), television (IPTV) and home service. TalkTalk also offers mobile phone and mobile internet service as mobile virtual network operator using the Vodafone wireless network.
Full Outage Map
E-mailProblems in the last 24 hours in Shepherdswell, England
The chart below shows the number of TalkTalk reports we have received in the last 24 hours from users in Shepherdswell and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
November 22: Problems at TalkTalk
TalkTalk is having issues since 01:00 PM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by TalkTalk users through our website.
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Internet (68%)
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Wi-fi (15%)
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E-mail (8%)
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Total Blackout (4%)
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Phone (4%)
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TV (1%)
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
TalkTalk Issues Reports Near Shepherdswell, England
Latest outage, problems and issue reports in Shepherdswell and nearby locations:
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Miss J-H
(@MissJH_Edu) reported
from
Canterbury, England
@TalkTalk Still not working 🙄
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Julie Wassmer
(@juliewassmer) reported
from
Chestfield, England
OK @TalkTalk - your Twitter profile says you're "here to help every day"?? No you're not! I left you for @vodafone on 11/1/21. They notified you on 11/12/20 & you're STILL BILLING ME EVERY MONTH! A Phillipines call centre worker always says I'll get no more bills - I do! Sort it!
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Les Hemmings 🇪🇺
(@LesHemmings) reported
from
Lyminge, England
@TalkTalk If your just going to spout corporate bolloc... Ahem, rubbish about what, by all the data I've seen, a massive outage of broadband services. Personally I was without broadband for hours after midnight last night!
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Susan Taber
(@SusanTaber) reported
from
Shepherdswell, England
@TalkTalk Sorry. Have been at my sister in laws. Apart from no landline now no internet !! Customer service manager Gift has been dealing with this and referred it on to CEO . Was meant to get call back today between 2-3pm but nothing . oubt .
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sue whittaker
(@suewhittaker1) reported
from
Chestfield, England
@TalkTalk Absolutely disgusted by your service to an elderly lady who is dependent on her lifeline , which out of action due to her having no service from you for well over a week . Despite repeated calls from her daughter to yourselves, and a useless visit from an engineer 1/2
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Joanne Rickard
(@Gothic_Horror) reported
from
Canterbury, England
@TalkTalk Good Afternoon, We seem to have very slow Internet in Canterbury, I keep losing my connection.
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Susan Taber
(@SusanTaber) reported
from
Shepherdswell, England
@TalkTalk Tel 01843 650944 1011736301 customer number. Now no landline. No internet Just got home from sister in laws . Feel unhappy leaving her with just a mobile but I have to come home . Back there tomorrow
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Fevs ¯\_(ツ)_/¯
(@IckleTrixter) reported
from
Hythe, England
@TalkTalk customer service is really terrible. Waiting on hold to be told I'd be put on another hold. Can't believe how crap they are. So glad I'm leaving this terrible company
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Mick Hughes
(@mickkh_98) reported
from
Chestfield, England
@TalkTalk are really living up to their shit customer service. After months of correspondence and last couple of weeks contact by twitter feed, last week they escalated my case to their escalation team. Unsurprisingly no communication/resolution as yet! Help please @Telegraph !
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sue whittaker
(@suewhittaker1) reported
from
Chestfield, England
@TalkTalk 2/2 she still has no service. This is causing her and her family great anxiety. She is completely vulnerable . Please respond asap
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𝕕𝕒𝕫𝕤𝕟𝕠𝕨𝕞𝕒𝕟 ⛄
(@dazsnowman) reported
from
Hawkinge, England
@TalkTalk awful service. Don't go anywhere near them.
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Lynn Parry
(@ltibby17) reported
from
Whitfield, England
@TalkTalk I requested an upgrade online a couple of weeks ago. Estimated go live has passed with no sign and account says pending - but no orders when you click it. Help please. Working from home so need faster.
TalkTalk Issues Reports
Latest outage, problems and issue reports in social media:
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Jiban
(@JibsHere) reported
@TalkTalk I just gave you the account number... Please dig deep and come back to me. You have all my details. You guys forced me to stay without broadband for your 30 day notice without trying fix my service. So do some bloody work rather than being in the social media pretending angels.
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Marc wills
(@Marcwills15) reported
@TalkTalk Customer service is terrible. Spent hours the last 3 days on the phone and still no internet
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char
(@charliemcccc) reported
@TalkTalk our wi-fi’s been down for three days now, called customer services who had me on hold for 40 mins (i gave up before they answered).. messaged u on here to no reply… bit of a joke paying for a service we’re not even receiving ??? any answers pls ??
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Joanne Howard
(@h70713881) reported
@TalkTalk wow absolutely appalling customer care from Talktalk. No broadband since 29th September. There is an open case now, booked to have telephone call with case manager Peter for 11th October between 8-10, rescheduled my morning only to receive no follow up from him!
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Fiona Stacey
(@fionas50life) reported
@TalkTalk Can't believe how shocking the service is from Talk Talk. I cancelled back in July and have call recordings and chat screen shots to prove it, yet they are still billing me and now passed the amount on to a debt recovery service.
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james the guard 🚔❌🚂
(@gixer_griff) reported
from
Telford and Wrekin, England
@TalkTalk terrible speeds and lots of disconnects the last week or so in TF4. What is going on? I’m not getting what I am paying for 🤬
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lucie
(@OriginalOlie) reported
@TalkTalk City fibre are awful, worst workman I've ever seen, even had the rd blocked when an ambulance tried to come down my Rd last week and they took ages to move their mini digger
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David Jennings
(@djfelix) reported
.@bookingcom has the worst customer service I have ever dealt with. Even worse than @TalkTalk I will never use them again #useless
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Fiona Stacey
(@fionas50life) reported
@TalkTalk No you don't understand. I have now spent hours on the phone to you to now be threatened with a Debt Collection service. This is all just too stressful. It can be seen on my account that I have had no usage since July yet you still try to charge me. This is harassment!!
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Anthony Chapman
(@qyorkanth) reported
@TalkTalk Been in touch again today regarding having no internet for past 9 days. Pursued all communication avenues. “Shortage of engineers” and “we use 3rd party” not good enough. Being able to communicate with TALKTALK quickly is no help if no resources to fix problems. Bad.