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TalkTalk

TalkTalk Outage Report in Shepherdswell, Kent, England

Why is my TalkTalk service not working?

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TalkTalk offers broadband internet (ADSL), television (IPTV) and home service. TalkTalk also offers mobile phone and mobile internet service as mobile virtual network operator using the Vodafone wireless network.

Full Outage Map

Problems in the last 24 hours in Shepherdswell, England

The chart below shows the number of TalkTalk reports we have received in the last 24 hours from users in Shepherdswell, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

At the moment, we haven't detected any problems at TalkTalk. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by TalkTalk users through our website.

  • 64% Internet (64%)
  • 16% Wi-fi (16%)
  • 9% E-mail (9%)
  • 7% Total Blackout (7%)
  • 4% Phone (4%)
  • 1% TV (1%)

Live Outage Map Near Shepherdswell, England

The most recent TalkTalk outage reports came from the following cities: Canterbury.

CityProblem TypeReport Time
Canterbury TV 1 month ago
Folkestone Phone 7 months ago
Deal Phone 8 months ago
Canterbury E-mail 9 months ago
Dover Internet 9 months ago
Ramsgate Internet 10 months ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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TalkTalk Issues Reports Near Shepherdswell, England

Latest outage, problems and issue reports in Shepherdswell and nearby locations:

  • mickkh_98
    Mick Hughes (@mickkh_98) reported from Chestfield, England

    @TalkTalk are really living up to their shit customer service. After months of correspondence and last couple of weeks contact by twitter feed, last week they escalated my case to their escalation team. Unsurprisingly no communication/resolution as yet! Help please @Telegraph !

  • LesHemmings
    Les Hemmings πŸ‡ͺπŸ‡Ί (@LesHemmings) reported from Lyminge, England

    @TalkTalk If your just going to spout corporate bolloc... Ahem, rubbish about what, by all the data I've seen, a massive outage of broadband services. Personally I was without broadband for hours after midnight last night!

  • dazsnowman
    π••π•’π•«π•€π•Ÿπ• π•¨π•žπ•’π•Ÿ β›„ (@dazsnowman) reported from Hawkinge, England

    Another call to @TalkTalk getting nowhere I've informed them ,we moved home on 25th June and new occupier is using my phoneline. Want the line stopped or barred....Their reply We cant terminate line until 24th July". @TalkTalk is the worst company I've ever dealt with

  • suewhittaker1
    sue whittaker (@suewhittaker1) reported from Chestfield, England

    @TalkTalk 2/2 she still has no service. This is causing her and her family great anxiety. She is completely vulnerable . Please respond asap

  • MissJH_Edu
    Miss J-H (@MissJH_Edu) reported from Canterbury, England

    @TalkTalk Still not working πŸ™„

  • dazsnowman
    π••π•’π•«π•€π•Ÿπ• π•¨π•žπ•’π•Ÿ β›„ (@dazsnowman) reported from Hawkinge, England

    @TalkTalk How can you move home and TalkTalk dont shutdown the phoneline, so the new occupier then can use the phone and start running up bills that you have to pay. After 3hrs on the phone to TalkTalk you get nowhere. Dont use TalkTalk absolute awful company to deal with.

  • SusanTaber
    Susan Taber (@SusanTaber) reported from Shepherdswell, England

    @TalkTalk Sorry. Have been at my sister in laws. Apart from no landline now no internet !! Customer service manager Gift has been dealing with this and referred it on to CEO . Was meant to get call back today between 2-3pm but nothing . oubt .

  • suewhittaker1
    sue whittaker (@suewhittaker1) reported from Chestfield, England

    @TalkTalk Absolutely disgusted by your service to an elderly lady who is dependent on her lifeline , which out of action due to her having no service from you for well over a week . Despite repeated calls from her daughter to yourselves, and a useless visit from an engineer 1/2

  • IckleTrixter
    Fevs Β―\_(ツ)_/Β― (@IckleTrixter) reported from Hythe, England

    @TalkTalk customer service is really terrible. Waiting on hold to be told I'd be put on another hold. Can't believe how crap they are. So glad I'm leaving this terrible company

  • dazsnowman
    π••π•’π•«π•€π•Ÿπ• π•¨π•žπ•’π•Ÿ β›„ (@dazsnowman) reported from Hawkinge, England

    @TalkTalk awful service. Don't go anywhere near them.

  • juliewassmer
    Julie Wassmer (@juliewassmer) reported from Chestfield, England

    OK @TalkTalk - your Twitter profile says you're "here to help every day"?? No you're not! I left you for @vodafone on 11/1/21. They notified you on 11/12/20 & you're STILL BILLING ME EVERY MONTH! A Phillipines call centre worker always says I'll get no more bills - I do! Sort it!

  • SusanTaber
    Susan Taber (@SusanTaber) reported from Shepherdswell, England

    @TalkTalk Tel 01843 650944 1011736301 customer number. Now no landline. No internet Just got home from sister in laws . Feel unhappy leaving her with just a mobile but I have to come home . Back there tomorrow

  • DrPEDavies
    Dr Patrick Davies (@DrPEDavies) reported from Folkestone, England

    Talktalk has failed woefully in its technical support. Despite reporting a fault since 14th June and almost daily phone calls, texts and emails, talktalk has not bothered. Absolutely disgraceful!

  • Gothic_Horror
    Joanne Rickard (@Gothic_Horror) reported from Canterbury, England

    @TalkTalk Good Afternoon, We seem to have very slow Internet in Canterbury, I keep losing my connection.

  • davegow1
    whenpateswentup (@davegow1) reported from Canterbury, England

    @TalkTalk Yet again no internet whatsoever, can you explain why I pay Β£34.00 every month? Your service is shocking, in fact it’s terrible.

  • ltibby17
    Lynn Parry (@ltibby17) reported from Whitfield, England

    @TalkTalk I requested an upgrade online a couple of weeks ago. Estimated go live has passed with no sign and account says pending - but no orders when you click it. Help please. Working from home so need faster.

TalkTalk Issues Reports

Latest outage, problems and issue reports in social media:

  • Mohamma43861577
    Mohammad Usman (@Mohamma43861577) reported

    @misslizmanning @geraintthomas @TalkTalk Wow that sums up my experience of #talktalk, apparently they couldn't see the 1300 disconnections over a 2 week period, sync to router far below guarantee and loads of line errors. That's what they get for not training staff properly. I spelt it out for them but took 8 weeks

  • 1andOnly_millie
    Millie Adela Love (@1andOnly_millie) reported

    1. message from talktalk - TalkTalk Update: We will contact you about your complaint on 28/10/2021 between 12:00-14:00. If you wish to change or cancel this please call 0345 172 0088

  • JoanneM18915540
    Joanne Murphy (@JoanneM18915540) reported

    @TalkTalk broadband is still down in Plymouth πŸ™„πŸ™„

  • micky_barlow
    Michael Barlow (@micky_barlow) reported

    @TalkTalk any advice on what we can do with our Internet? Loosing connection 8-10 times everyday. Not long into our new contract. Totally unacceptable and poor service

  • lolsmac0523
    ELMac (@lolsmac0523) reported

    @TalkTalk been ignored on the phone. I want to cancel my services and it takes pulling teeth to do so. The engineers failed to install my line so why should I pay for a service not completed?

  • Thornz03
    Thornz (@Thornz03) reported

    @Skillgap no real problems. talktalk is a shitshow tho

  • hazelpooo
    Hazel Mckeown (@hazelpooo) reported

    @TalkTalk as usual your customer service is outstandingly terrible!!

  • 1andOnly_millie
    Millie Adela Love (@1andOnly_millie) reported

    2. My complaint is that my contract with you should have been annulled on 19/08/2021. It wasn’t and I have been charged with a β€œfinal bill” and I can prove that I don’t actually owe Talktalk anything. So I called to dispute the bill and instead was kept on the phone for over 2 hr

  • Bob_Ay_It
    BOB (@Bob_Ay_It) reported

    @TalkTalk thanks for the lack of service in the Cannock area this week! Makes working from home impossible! πŸ‘πŸ»

  • 33Mostak
    MOSTAK CHOUDHURY 33 (@33Mostak) reported

    @TalkTalk No internet and phone line dead I checked everything but still no service since yesterday 2.30am but website says all working fine no it is not fine