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TalkTalk

TalkTalk Outage Report in Shepherdswell, Kent, England

Why is my TalkTalk service not working?

Problems detected

Users are reporting problems related to: internet, wi-fi and e-mail.

TalkTalk offers broadband internet (ADSL), television (IPTV) and home service. TalkTalk also offers mobile phone and mobile internet service as mobile virtual network operator using the Vodafone wireless network.

Full Outage Map

Problems in the last 24 hours in Shepherdswell, England

The chart below shows the number of TalkTalk reports we have received in the last 24 hours from users in Shepherdswell, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

April 6: Problems at TalkTalk

TalkTalk is having issues since 01:00 PM GMT. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by TalkTalk users through our website.

  • 62% Internet (62%)
  • 16% Wi-fi (16%)
  • 9% E-mail (9%)
  • 7% Total Blackout (7%)
  • 5% Phone (5%)
  • 1% TV (1%)

Live Outage Map Near Shepherdswell, England

The most recent TalkTalk outage reports came from the following cities: Canterbury.

CityProblem TypeReport Time
Canterbury TV 1 month ago
Folkestone Phone 8 months ago
Deal Phone 9 months ago
Canterbury E-mail 9 months ago
Dover Internet 9 months ago
Ramsgate Internet 11 months ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

TalkTalk Issues Reports Near Shepherdswell, England

Latest outage, problems and issue reports in Shepherdswell and nearby locations:

  • ltibby17
    Lynn Parry (@ltibby17) reported from Whitfield, England

    @TalkTalk I requested an upgrade online a couple of weeks ago. Estimated go live has passed with no sign and account says pending - but no orders when you click it. Help please. Working from home so need faster.

  • dazsnowman
    𝕕𝕒𝕫𝕤𝕟𝕠𝕨𝕞𝕒𝕟 ⛄ (@dazsnowman) reported from Hawkinge, England

    @TalkTalk awful service. Don't go anywhere near them.

  • juliewassmer
    Julie Wassmer (@juliewassmer) reported from Chestfield, England

    OK @TalkTalk - your Twitter profile says you're "here to help every day"?? No you're not! I left you for @vodafone on 11/1/21. They notified you on 11/12/20 & you're STILL BILLING ME EVERY MONTH! A Phillipines call centre worker always says I'll get no more bills - I do! Sort it!

  • SusanTaber
    Susan Taber (@SusanTaber) reported from Shepherdswell, England

    @TalkTalk Tel 01843 650944 1011736301 customer number. Now no landline. No internet Just got home from sister in laws . Feel unhappy leaving her with just a mobile but I have to come home . Back there tomorrow

  • IckleTrixter
    Fevs ¯\_(ツ)_/¯ (@IckleTrixter) reported from Hythe, England

    @TalkTalk customer service is really terrible. Waiting on hold to be told I'd be put on another hold. Can't believe how crap they are. So glad I'm leaving this terrible company

  • SusanTaber
    Susan Taber (@SusanTaber) reported from Shepherdswell, England

    @TalkTalk Sorry. Have been at my sister in laws. Apart from no landline now no internet !! Customer service manager Gift has been dealing with this and referred it on to CEO . Was meant to get call back today between 2-3pm but nothing . oubt .

  • suewhittaker1
    sue whittaker (@suewhittaker1) reported from Chestfield, England

    @TalkTalk Absolutely disgusted by your service to an elderly lady who is dependent on her lifeline , which out of action due to her having no service from you for well over a week . Despite repeated calls from her daughter to yourselves, and a useless visit from an engineer 1/2

  • Gothic_Horror
    Joanne Rickard (@Gothic_Horror) reported from Canterbury, England

    @TalkTalk Good Afternoon, We seem to have very slow Internet in Canterbury, I keep losing my connection.

  • MissJH_Edu
    Miss J-H (@MissJH_Edu) reported from Canterbury, England

    @TalkTalk Still not working 🙄

  • mickkh_98
    Mick Hughes (@mickkh_98) reported from Chestfield, England

    @TalkTalk are really living up to their shit customer service. After months of correspondence and last couple of weeks contact by twitter feed, last week they escalated my case to their escalation team. Unsurprisingly no communication/resolution as yet! Help please @Telegraph !

  • suewhittaker1
    sue whittaker (@suewhittaker1) reported from Chestfield, England

    @TalkTalk 2/2 she still has no service. This is causing her and her family great anxiety. She is completely vulnerable . Please respond asap

  • LesHemmings
    Les Hemmings 🇪🇺 (@LesHemmings) reported from Lyminge, England

    @TalkTalk If your just going to spout corporate bolloc... Ahem, rubbish about what, by all the data I've seen, a massive outage of broadband services. Personally I was without broadband for hours after midnight last night!

TalkTalk Issues Reports

Latest outage, problems and issue reports in social media:

  • DanielWodzu
    Daniel Wodziński (@DanielWodzu) reported

    @TalkTalk The worst thing is that the children went back to school and we still don't have the internet. #TalkTalk #broadband

  • AmyKNewport
    Amy (@AmyKNewport) reported

    @TalkTalk Absolutely shocking customer service! Cancelling my dads internet because some potential buyers on his house told you they wanted to switch provider! Ignored my dad when he said he wasn't moving yet and cut him off. Then told him you can't reconnect him! Poor.

  • CardiffFeminist
    Beth (@CardiffFeminist) reported

    @TalkTalk I've done this repeatedly over the past month, they still haven't sorted out the problem, have you always been this awful at customer service?

  • GuestHouseGames
    Daniel Guest (@GuestHouseGames) reported

    @TalkTalk I am currently off work for 5 weeks with an injury due to an assault, I have broken/cracked ribs and high blood pressure all I want/can do is rest which means watch streaming services or play games online. You’ve a 30 day great connection guarantee and yet I can’t go one day

  • paulrogers51
    Paul Rogers (@paulrogers51) reported

    @TalkTalk Hi What is going on with TALKTALK, I have had Three failed call backs from you, I am furious, as I have wasted about 6hrs of my time waiting for non exsistiant call backs, so please get someone to call me NOW, thank your help

  • alecglen0
    Alec Glen (@alecglen0) reported

    @DorHibbs3 Oh here is my story.. I moved from Talktalk to Plusnet. Had major problems at the start.. 9 engineers could not fix it .. then one day guy came in.. went thru everything sorted it .. NEVER HAD A PROBLEM SINCE THAT WAS WELL OVER A YEAR AGO.. PLUSNET ALL THE WAY 👍

  • PaulaRo62125960
    Paula Ross (@PaulaRo62125960) reported

    @kbenham1982 @TalkTalk Absolutely. Run quick. Worst organisation ever.

  • LClarkdashian
    Louise (@LClarkdashian) reported

    When you have to make 5 calls before you even get a service as a new customer @TalkTalk isn’t a great look! Cancellation pending, absolutely shocking!

  • AmyKNewport
    Amy (@AmyKNewport) reported

    @TalkTalk I'm not an account holder so nobody will speak to me... even though a stranger managed to cancel his internet! Isn't that some sort of fraud? My dad has been trying to get this resolved all day only to be told there's nothing you can do! Pretty poor.

  • roberts_malin
    Malin Roberts (@roberts_malin) reported

    @TalkTalk after having no internet for hours this morning, it’s gone again this evening. Anyone else? Time to change network provider…