TalkTalk Outage Report in Shepherdswell, Kent, England
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TalkTalk offers broadband internet (ADSL), television (IPTV) and home service. TalkTalk also offers mobile phone and mobile internet service as mobile virtual network operator using the Vodafone wireless network.
Full Outage Map
E-mailProblems in the last 24 hours in Shepherdswell, England
The chart below shows the number of TalkTalk reports we have received in the last 24 hours from users in Shepherdswell and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by TalkTalk users through our website.
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Internet (64%)
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Wi-fi (12%)
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Total Blackout (12%)
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E-mail (8%)
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Phone (4%)
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TV (1%)
Live Outage Map Near Shepherdswell, Kent, England
The most recent TalkTalk outage reports came from the following cities: Canterbury, Folkestone and Ramsgate.
| City | Problem Type | Report Time |
|---|---|---|
 Canterbury |
Internet | |
| Folkestone |
Internet | |
| Folkestone |
Phone | |
| Canterbury |
Internet | |
| Folkestone |
Internet | |
| Ramsgate |
Internet |
Community Discussion
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TalkTalk Issues Reports Near Shepherdswell, England
Latest outage, problems and issue reports in Shepherdswell and nearby locations:
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Susan Taber
(@SusanTaber) reported
from
Shepherdswell, England
@TalkTalk Sorry. Have been at my sister in laws. Apart from no landline now no internet !! Customer service manager Gift has been dealing with this and referred it on to CEO . Was meant to get call back today between 2-3pm but nothing . oubt .
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Mick Hughes
(@mickkh_98) reported
from
Chestfield, England
@TalkTalk are really living up to their shit customer service. After months of correspondence and last couple of weeks contact by twitter feed, last week they escalated my case to their escalation team. Unsurprisingly no communication/resolution as yet! Help please @Telegraph !
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sue whittaker
(@suewhittaker1) reported
from
Chestfield, England
@TalkTalk 2/2 she still has no service. This is causing her and her family great anxiety. She is completely vulnerable . Please respond asap
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Susan Taber
(@SusanTaber) reported
from
Shepherdswell, England
@TalkTalk Tel 01843 650944 1011736301 customer number. Now no landline. No internet Just got home from sister in laws . Feel unhappy leaving her with just a mobile but I have to come home . Back there tomorrow
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𝕕𝕒𝕫𝕤𝕟𝕠𝕨𝕞𝕒𝕟 ⛄
(@dazsnowman) reported
from
Hawkinge, England
@TalkTalk How can you move home and TalkTalk dont shutdown the phoneline, so the new occupier then can use the phone and start running up bills that you have to pay. After 3hrs on the phone to TalkTalk you get nowhere. Dont use TalkTalk absolute awful company to deal with.
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Julie Wassmer
(@juliewassmer) reported
from
Chestfield, England
OK @TalkTalk - your Twitter profile says you're "here to help every day"?? No you're not! I left you for @vodafone on 11/1/21. They notified you on 11/12/20 & you're STILL BILLING ME EVERY MONTH! A Phillipines call centre worker always says I'll get no more bills - I do! Sort it!
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𝕕𝕒𝕫𝕤𝕟𝕠𝕨𝕞𝕒𝕟 ⛄
(@dazsnowman) reported
from
Hawkinge, England
@TalkTalk awful service. Don't go anywhere near them.
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Joanne Rickard
(@Gothic_Horror) reported
from
Canterbury, England
@TalkTalk Good Afternoon, We seem to have very slow Internet in Canterbury, I keep losing my connection.
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Lynn Parry
(@ltibby17) reported
from
Whitfield, England
@TalkTalk I requested an upgrade online a couple of weeks ago. Estimated go live has passed with no sign and account says pending - but no orders when you click it. Help please. Working from home so need faster.
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Les Hemmings 🇪🇺
(@LesHemmings) reported
from
Lyminge, England
@TalkTalk If your just going to spout corporate bolloc... Ahem, rubbish about what, by all the data I've seen, a massive outage of broadband services. Personally I was without broadband for hours after midnight last night!
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Fevs ¯\_(ツ)_/¯
(@IckleTrixter) reported
from
Hythe, England
@TalkTalk customer service is really terrible. Waiting on hold to be told I'd be put on another hold. Can't believe how crap they are. So glad I'm leaving this terrible company
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𝕕𝕒𝕫𝕤𝕟𝕠𝕨𝕞𝕒𝕟 ⛄
(@dazsnowman) reported
from
Hawkinge, England
Another call to @TalkTalk getting nowhere I've informed them ,we moved home on 25th June and new occupier is using my phoneline. Want the line stopped or barred....Their reply We cant terminate line until 24th July". @TalkTalk is the worst company I've ever dealt with
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whenpateswentup
(@davegow1) reported
from
Canterbury, England
@TalkTalk Yet again no internet whatsoever, can you explain why I pay £34.00 every month? Your service is shocking, in fact it’s terrible.
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sue whittaker
(@suewhittaker1) reported
from
Chestfield, England
@TalkTalk Absolutely disgusted by your service to an elderly lady who is dependent on her lifeline , which out of action due to her having no service from you for well over a week . Despite repeated calls from her daughter to yourselves, and a useless visit from an engineer 1/2
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Miss J-H
(@MissJH_Edu) reported
from
Canterbury, England
@TalkTalk Still not working 🙄
TalkTalk Issues Reports
Latest outage, problems and issue reports in social media:
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Allure Nails E18
(@AllureNailsE18) reported
@TalkTalk 🆘 my internet is down,,, please advise
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k d
(@kstar380) reported
@TalkTalk I'm cancelling my service with them, no internet for a month now they want me to pay for a engineer to check if there is a possible fault..jokers
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Jessica Felix
(@Jessica55728069) reported
@TalkTalk @tristiaharrison What is happening with our customer queries? We are not given an update from talk talk support team for over an hour. Is this the customer service that your team provides?
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Farzeen Heesambee
(@Incogni09349108) reported
@talktalk. Phone made tonyou from 12.30 today and it is now 15.54 and problem not solved and constantly refused to be pu to complaint departments. Have been callinng since 8th of July 2021, still waiting for managers to call back and still telling manager will call back @ofsted
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stuart mckenzie
(@stumck46) reported
@TalkTalk absolutely shocking customer service
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grumpyhatlady🐀
(@GrumpyHatLady) reported
So @TalkTalk are saying they’ll refund my friend in 5-7 days but that will be working days and given there are multiple bank holidays and closures over Christmas that means she will be short until January. She’s already living in food and fuel poverty and this doesn’t help her.
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Sjones
(@SJONEYS) reported
@rugbysongs @TalkTalk Yeah I wondering this because I’ve been 6 days now without normal service because of them
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Jenny
(@ladderack) reported
@TalkTalk Cannot login to account phone not working?
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Miz Terrell
(@MiZWiZDesign) reported
@TalkTalk actually disgusted with how I’ve been dealt with today by your call centre staff in the cancellations dept. Requested a Manager call back but no real confirmation that this is gonna happen. Please arrange for a call back. Official complaint in writing to follow.
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MYB Rust
(@RustMyb) reported
@TalkTalk we pay all this money for "good internet" yet the internet is not even stable was down for 2 days come up again for 2-3 hours around 6pm - 9pm then drops again sort it out your gonna loose many customers