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TalkTalk

TalkTalk outages and service status in Canterbury, England

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Full Outage Map
  • TalkTalk generated 0 outage signals in the last 24 hours around Canterbury, including 0 direct reports.

TalkTalk offers broadband internet (ADSL), television (IPTV) and home service. TalkTalk also offers mobile phone and mobile internet service as mobile virtual network operator using the Vodafone wireless network.

Problems in the last 24 hours in Canterbury, England

The chart below shows the number of TalkTalk reports we have received in the last 24 hours from users in Canterbury, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

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Community Discussion

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TalkTalk Issues Reports Near Canterbury, England

Latest outage, problems and issue reports in Canterbury and nearby locations:

  • juliewassmer
    Julie Wassmer (@juliewassmer) reported from Chestfield, England

    OK @TalkTalk - your Twitter profile says you're "here to help every day"?? No you're not! I left you for @vodafone on 11/1/21. They notified you on 11/12/20 & you're STILL BILLING ME EVERY MONTH! A Phillipines call centre worker always says I'll get no more bills - I do! Sort it!

  • suewhittaker1
    sue whittaker (@suewhittaker1) reported from Chestfield, England

    @TalkTalk 2/2 she still has no service. This is causing her and her family great anxiety. She is completely vulnerable . Please respond asap

  • suewhittaker1
    sue whittaker (@suewhittaker1) reported from Chestfield, England

    @TalkTalk Absolutely disgusted by your service to an elderly lady who is dependent on her lifeline , which out of action due to her having no service from you for well over a week . Despite repeated calls from her daughter to yourselves, and a useless visit from an engineer 1/2

  • MissJH_Edu
    Miss J-H (@MissJH_Edu) reported from Canterbury, England

    @TalkTalk Still not working πŸ™„

  • ltibby17
    Lynn Parry (@ltibby17) reported from Whitfield, England

    @TalkTalk I requested an upgrade online a couple of weeks ago. Estimated go live has passed with no sign and account says pending - but no orders when you click it. Help please. Working from home so need faster.

  • dazsnowman
    π••π•’π•«π•€π•Ÿπ• π•¨π•žπ•’π•Ÿ β›„ (@dazsnowman) reported from Hawkinge, England

    Another call to @TalkTalk getting nowhere I've informed them ,we moved home on 25th June and new occupier is using my phoneline. Want the line stopped or barred....Their reply We cant terminate line until 24th July". @TalkTalk is the worst company I've ever dealt with

  • LesHemmings
    Les Hemmings πŸ‡ͺπŸ‡Ί (@LesHemmings) reported from Lyminge, England

    @TalkTalk If your just going to spout corporate bolloc... Ahem, rubbish about what, by all the data I've seen, a massive outage of broadband services. Personally I was without broadband for hours after midnight last night!

  • Gothic_Horror
    Joanne Rickard (@Gothic_Horror) reported from Canterbury, England

    @TalkTalk Good Afternoon, We seem to have very slow Internet in Canterbury, I keep losing my connection.

  • suewright75
    Susan Wright (@suewright75) reported from Herne Bay, England

    @TalkTalk you send email you provide broad band but we can’t contact for help by email.

  • SusanTaber
    Susan Taber (@SusanTaber) reported from Shepherdswell, England

    @TalkTalk Sorry. Have been at my sister in laws. Apart from no landline now no internet !! Customer service manager Gift has been dealing with this and referred it on to CEO . Was meant to get call back today between 2-3pm but nothing . oubt .

  • dazsnowman
    π••π•’π•«π•€π•Ÿπ• π•¨π•žπ•’π•Ÿ β›„ (@dazsnowman) reported from Hawkinge, England

    @TalkTalk awful service. Don't go anywhere near them.

  • dazsnowman
    π••π•’π•«π•€π•Ÿπ• π•¨π•žπ•’π•Ÿ β›„ (@dazsnowman) reported from Hawkinge, England

    @TalkTalk How can you move home and TalkTalk dont shutdown the phoneline, so the new occupier then can use the phone and start running up bills that you have to pay. After 3hrs on the phone to TalkTalk you get nowhere. Dont use TalkTalk absolute awful company to deal with.

  • SusanTaber
    Susan Taber (@SusanTaber) reported from Shepherdswell, England

    @TalkTalk Tel 01843 650944 1011736301 customer number. Now no landline. No internet Just got home from sister in laws . Feel unhappy leaving her with just a mobile but I have to come home . Back there tomorrow

  • davegow1
    whenpateswentup (@davegow1) reported from Canterbury, England

    @TalkTalk Yet again no internet whatsoever, can you explain why I pay Β£34.00 every month? Your service is shocking, in fact it’s terrible.

  • mickkh_98
    Mick Hughes (@mickkh_98) reported from Chestfield, England

    @TalkTalk are really living up to their shit customer service. After months of correspondence and last couple of weeks contact by twitter feed, last week they escalated my case to their escalation team. Unsurprisingly no communication/resolution as yet! Help please @Telegraph !

TalkTalk Issues Reports

Latest outage, problems and issue reports in social media:

  • alliewillie38
    allie β™₯️ (@alliewillie38) reported

    @TalkTalk You have a whole string of messages from this am. I’m repeating myself for around the 6th time and you have no desire to help, all you do is stall the process.

  • lynniehamish
    Hamish’s Lynne (@lynniehamish) reported

    You know how everyone takes to Twitter to whinge about things! ….. I gotta just say @TalkTalk customer service were so helpful and kind when we noticed a problem with my mum’s phone line : she’s a falls risk now and they went above and beyond to make sure everything ok!

  • homegoal
    angela pring (@homegoal) reported

    @TalkTalk I would recommend to anyone not to bother going with Talktalk for their broadband as the customer service is shocking. You can only talk to someone online not a physical person and you just get fobbed off and mislead and your issue don’t get fixed

  • alliewillie38
    allie β™₯️ (@alliewillie38) reported

    @TalkTalk can you kindly let me know when your engineer is coming. No Internet since Friday lunch, purposely delaying sending an engineer whilst us being on your accessibility scheme?? Appalling customer service. The messages from your operatives have been incredibly rude.

  • angelajazz2
    Angela (@angelajazz2) reported

    @PaulUtd16 @TalkTalk Tech is great when it works. Trying to speak to a human these days to sort problems out is nigh on impossible! Hope your parents are sorted soon

  • AndyStoneSheila
    Andy Stone (@AndyStoneSheila) reported

    @TalkTalk your Broadband was already slow, but fΓΌr last 2 days it’s almost Snail pace. Have you gone bust?

  • lillywobbles
    Nicko (@lillywobbles) reported

    @TalkTalk Need to cancel an account but the app appears to be down?

  • LeonLeontse
    leon (@LeonLeontse) reported

    @TalkTalk I'll dm you but I still getting same rubbish. When asked if the cancellation is complete. Your agent responds he can see I've submitted a request for cancellation. No **** sherlock for the investigation?

  • LCla93
    Liam Clarke (@LCla93) reported from Burnopfield, England

    @TalkTalk are there issues in NE16 area? Internet hasn't been stable for more than 5 minutes for past 2 hours, as usual poor stability

  • angelajazz2
    Angela (@angelajazz2) reported

    @TalkTalk Facebook. Was referred to the support on the website and an agent who left me there for 45mins