TalkTalk Outage Report in Canterbury, Kent, England
Problems detected
Users are reporting problems related to: internet, wi-fi and e-mail.
TalkTalk offers broadband internet (ADSL), television (IPTV) and home service. TalkTalk also offers mobile phone and mobile internet service as mobile virtual network operator using the Vodafone wireless network.
Full Outage Map
E-mailProblems in the last 24 hours in Canterbury, England
The chart below shows the number of TalkTalk reports we have received in the last 24 hours from users in Canterbury and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
February 14: Problems at TalkTalk
TalkTalk is having issues since 09:20 AM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by TalkTalk users through our website.
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Internet (63%)
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Wi-fi (15%)
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E-mail (8%)
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Phone (7%)
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Total Blackout (6%)
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TV (2%)
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
TalkTalk Issues Reports Near Canterbury, England
Latest outage, problems and issue reports in Canterbury and nearby locations:
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𝕕𝕒𝕫𝕤𝕟𝕠𝕨𝕞𝕒𝕟 ⛄
(@dazsnowman) reported
from
Hawkinge, England
@TalkTalk awful service. Don't go anywhere near them.
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Joanne Rickard
(@Gothic_Horror) reported
from
Canterbury, England
@TalkTalk Good Afternoon, We seem to have very slow Internet in Canterbury, I keep losing my connection.
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Susan Wright
(@suewright75) reported
from
Herne Bay, England
@TalkTalk you send email you provide broad band but we can’t contact for help by email.
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Mick Hughes
(@mickkh_98) reported
from
Chestfield, England
@TalkTalk are really living up to their shit customer service. After months of correspondence and last couple of weeks contact by twitter feed, last week they escalated my case to their escalation team. Unsurprisingly no communication/resolution as yet! Help please @Telegraph !
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Lynn Parry
(@ltibby17) reported
from
Whitfield, England
@TalkTalk I requested an upgrade online a couple of weeks ago. Estimated go live has passed with no sign and account says pending - but no orders when you click it. Help please. Working from home so need faster.
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Susan Taber
(@SusanTaber) reported
from
Shepherdswell, England
@TalkTalk Tel 01843 650944 1011736301 customer number. Now no landline. No internet Just got home from sister in laws . Feel unhappy leaving her with just a mobile but I have to come home . Back there tomorrow
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sue whittaker
(@suewhittaker1) reported
from
Chestfield, England
@TalkTalk 2/2 she still has no service. This is causing her and her family great anxiety. She is completely vulnerable . Please respond asap
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sue whittaker
(@suewhittaker1) reported
from
Chestfield, England
@TalkTalk Absolutely disgusted by your service to an elderly lady who is dependent on her lifeline , which out of action due to her having no service from you for well over a week . Despite repeated calls from her daughter to yourselves, and a useless visit from an engineer 1/2
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Miss J-H
(@MissJH_Edu) reported
from
Canterbury, England
@TalkTalk Still not working 🙄
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Susan Taber
(@SusanTaber) reported
from
Shepherdswell, England
@TalkTalk Sorry. Have been at my sister in laws. Apart from no landline now no internet !! Customer service manager Gift has been dealing with this and referred it on to CEO . Was meant to get call back today between 2-3pm but nothing . oubt .
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Julie Wassmer
(@juliewassmer) reported
from
Chestfield, England
OK @TalkTalk - your Twitter profile says you're "here to help every day"?? No you're not! I left you for @vodafone on 11/1/21. They notified you on 11/12/20 & you're STILL BILLING ME EVERY MONTH! A Phillipines call centre worker always says I'll get no more bills - I do! Sort it!
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Les Hemmings 🇪🇺
(@LesHemmings) reported
from
Lyminge, England
@TalkTalk If your just going to spout corporate bolloc... Ahem, rubbish about what, by all the data I've seen, a massive outage of broadband services. Personally I was without broadband for hours after midnight last night!
TalkTalk Issues Reports
Latest outage, problems and issue reports in social media:
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S H E D D Y 🌺
(@iamsheddymaria) reported
@TalkTalk hey. Me again. Internet is a bag of sh*t again. Got no connection again. Why am I paying for wifi if it’s aways dropping out plz?! & you guys always say there’s no issue with connection so what do you suggest? You refund me and I go somewhere else? Cus same x
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mattstibbz
(@MattStibbz) reported
@TalkTalk my internet and broadband are completely down. 4G is barely working too. What’s going on?
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Tomlibooo
(@tomlibooo) reported
@TalkTalk I spent 3 hours on chats yesterday requesting an engineer for my ongoing issue. My internet disconnected again this morning. At the same time as it has for the last three mornings. There is an issue that an engineer needs to look at. Please can you send one?
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Paul Taylor
(@PaulTay53687060) reported
@TalkTalk can somebody please help me I have been without landline all day. I have tried contacting you by phone Twitter but with no luck can someone please help
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Neil Thompson
(@neil_thompson) reported
@TalkTalk They are next to useless. They want the account number which we don't have. So, are you saying the only people who can help with this is the team who won't? I don't think you guys appreciate how stressful dealing with you is at this time.
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Moretta Still Toddy's Friend#RIPKevin
(@moretta_moon) reported
@TalkTalk buck your ideas up Your service is appalling I can get online faster using Dial up You forced me to take cable Well it is too slow to catch cold and your Wi-Fi is only useable in one room
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Behrooz M
(@Behroozmohamar1) reported
@TalkTalk But NOW I Got fired from my job because of how long my account was disconnected!!!!!!!!! WHAT IS THE SOLUTION!?!? ITS 2022 WHY CAN I NOT HAVE THE REGULAR INTERNET WITH BASIC SPEED!? IM NOT ASKING FOR ANYTHING EXTRA, JUST WHAT I PAY FOR!!!!
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Behrooz M
(@Behroozmohamar1) reported
@TalkTalk This better get resolved here because I AM NOT CALLING YOUR CALL CENTRE IN SOUTH AFRICA WHERE NO HELP IS PROVIDED! AND ILL BE ON HOLD FOR HOURS!!!!!! THIS DOESNT MAKE SENSE
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Rob Shields
(@shields_rob) reported
@bt_uk what’s the best way to cancel an engineer appointment tomorrow. IVR doesn’t allow any connection to talk to someone. No chat option found and the online system doesn’t work!! Maybe @TalkTalk customer service is better!
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Dave Noakes
(@dave_noakes) reported
@TalkTalk my internet went down this morning, I reported it and it was back up within a few hours. Thank you TakTalk