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TalkTalk

TalkTalk Outage Report in Canterbury, Kent, England

Why is my TalkTalk service not working?

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TalkTalk offers broadband internet (ADSL), television (IPTV) and home service. TalkTalk also offers mobile phone and mobile internet service as mobile virtual network operator using the Vodafone wireless network.

Full Outage Map

Problems in the last 24 hours in Canterbury, England

The chart below shows the number of TalkTalk reports we have received in the last 24 hours from users in Canterbury, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

At the moment, we haven't detected any problems at TalkTalk. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by TalkTalk users through our website.

  • 63% Internet (63%)
  • 16% Wi-fi (16%)
  • 9% E-mail (9%)
  • 8% Total Blackout (8%)
  • 4% Phone (4%)
  • 1% TV (1%)

Live Outage Map Near Canterbury, England

The most recent TalkTalk outage reports came from the following cities: Ashford, Faversham, and Canterbury.

CityProblem TypeReport Time
Ashford Internet 11 days ago
Faversham Wi-fi 15 days ago
Canterbury TV 1 month ago
Herne Bay E-mail 6 months ago
Canterbury E-mail 9 months ago
Dover Internet 9 months ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

TalkTalk Issues Reports Near Canterbury, England

Latest outage, problems and issue reports in Canterbury and nearby locations:

  • suewhittaker1
    sue whittaker (@suewhittaker1) reported from Chestfield, England

    @TalkTalk 2/2 she still has no service. This is causing her and her family great anxiety. She is completely vulnerable . Please respond asap

  • suewright75
    Susan Wright (@suewright75) reported from Herne Bay, England

    @TalkTalk you send email you provide broad band but we canโ€™t contact for help by email.

  • suewhittaker1
    sue whittaker (@suewhittaker1) reported from Chestfield, England

    @TalkTalk Absolutely disgusted by your service to an elderly lady who is dependent on her lifeline , which out of action due to her having no service from you for well over a week . Despite repeated calls from her daughter to yourselves, and a useless visit from an engineer 1/2

  • LesHemmings
    Les Hemmings ๐Ÿ‡ช๐Ÿ‡บ (@LesHemmings) reported from Lyminge, England

    @TalkTalk If your just going to spout corporate bolloc... Ahem, rubbish about what, by all the data I've seen, a massive outage of broadband services. Personally I was without broadband for hours after midnight last night!

  • MissJH_Edu
    Miss J-H (@MissJH_Edu) reported from Canterbury, England

    @TalkTalk Still not working ๐Ÿ™„

  • mickkh_98
    Mick Hughes (@mickkh_98) reported from Chestfield, England

    @TalkTalk are really living up to their shit customer service. After months of correspondence and last couple of weeks contact by twitter feed, last week they escalated my case to their escalation team. Unsurprisingly no communication/resolution as yet! Help please @Telegraph !

  • SusanTaber
    Susan Taber (@SusanTaber) reported from Shepherdswell, England

    @TalkTalk Tel 01843 650944 1011736301 customer number. Now no landline. No internet Just got home from sister in laws . Feel unhappy leaving her with just a mobile but I have to come home . Back there tomorrow

  • dazsnowman
    ๐••๐•’๐•ซ๐•ค๐•Ÿ๐• ๐•จ๐•ž๐•’๐•Ÿ โ›„ (@dazsnowman) reported from Hawkinge, England

    @TalkTalk How can you move home and TalkTalk dont shutdown the phoneline, so the new occupier then can use the phone and start running up bills that you have to pay. After 3hrs on the phone to TalkTalk you get nowhere. Dont use TalkTalk absolute awful company to deal with.

  • dazsnowman
    ๐••๐•’๐•ซ๐•ค๐•Ÿ๐• ๐•จ๐•ž๐•’๐•Ÿ โ›„ (@dazsnowman) reported from Hawkinge, England

    @TalkTalk awful service. Don't go anywhere near them.

  • juliewassmer
    Julie Wassmer (@juliewassmer) reported from Chestfield, England

    OK @TalkTalk - your Twitter profile says you're "here to help every day"?? No you're not! I left you for @vodafone on 11/1/21. They notified you on 11/12/20 & you're STILL BILLING ME EVERY MONTH! A Phillipines call centre worker always says I'll get no more bills - I do! Sort it!

  • ltibby17
    Lynn Parry (@ltibby17) reported from Whitfield, England

    @TalkTalk I requested an upgrade online a couple of weeks ago. Estimated go live has passed with no sign and account says pending - but no orders when you click it. Help please. Working from home so need faster.

  • SusanTaber
    Susan Taber (@SusanTaber) reported from Shepherdswell, England

    @TalkTalk Sorry. Have been at my sister in laws. Apart from no landline now no internet !! Customer service manager Gift has been dealing with this and referred it on to CEO . Was meant to get call back today between 2-3pm but nothing . oubt .

  • Gothic_Horror
    Joanne Rickard (@Gothic_Horror) reported from Canterbury, England

    @TalkTalk Good Afternoon, We seem to have very slow Internet in Canterbury, I keep losing my connection.

TalkTalk Issues Reports

Latest outage, problems and issue reports in social media:

  • solomxnn
    Solomon Smith (@solomxnn) reported

    @TalkTalk our wifi has been down since Friday. Was hoping for it to be back on this morning but still nothing. Help is needed

  • ursuladevine
    Ursula Devine (@ursuladevine) reported

    @pompeyhedge @lorrainemills3 @TalkTalk After hours of protracted direct messaging with talktalk customer services today via Twitter .. nothing has resulted except more of my time being taken up.

  • Charlot75939164
    Charlotte Chapman (@Charlot75939164) reported

    @TalkTalk I have been without service for two hours now. Am not able to access my account on your website either. Can someone help??

  • scofield8517
    James (@scofield8517) reported

    @TalkTalk my Internet has been up and down like a yo yo for the past 2 days, I've run a test from your site and it says no issues, what can I do to fix it please?

  • sandrine_bil
    Sandrine Baggins โค๏ธ๐Ÿง™โ€โ™€๏ธ๐ŸŒŸ๐Ÿ”ฎ (@sandrine_bil) reported

    @TalkTalk Hello, I've changed my contract before it renews so I would not pay the increase in price but still you're going to take more money from my account than you should. Thank you to correct that immediately or I cancel my DD with you. Thanks.

  • wendmc1
    Wendy ๐Ÿ‡ช๐Ÿ‡บ๐Ÿ˜ท (@wendmc1) reported

    @TalkTalk we've had no internet for 2 days. I have COVID so can't go into office tomorrow and need internet. Please help.

  • nw888nw
    Nikki & Milo ๐Ÿพ (@nw888nw) reported

    @TalkTalk Jessie - please help us. Iโ€™ve dmโ€™d you now

  • AngelaStoneAlty
    Angela Stone (@AngelaStoneAlty) reported

    @TalkTalk seems we have no Internet connection in #Altrincham ? we've had nothing but problems since we moved to you Trust you can resolve this overnight as I do need to work from home from 8am ?!

  • rechenberger34
    Barmy Runner ๐Ÿ’™๐ŸŒŽ๐Ÿ‡ช๐Ÿ‡บ (@rechenberger34) reported

    @TalkTalk Day 8 of no internet. Really hope to get a callback from the TalkTalk case management team tomorrow with an ETA for fix.Not looking forward to another week of working trying to connect with flaky mobile data.

  • lewishowles
    Lewis Howles (@lewishowles) reported

    @TalkTalk We have internet, but it's 90% slower than it should be. Your storm help page doesn't cover anything like that. We're not in an affected area. Is it still related?