TalkTalk outages and service status in Canterbury, England

Problems in the last 24 hours in Canterbury, England

The chart below shows the number of TalkTalk reports we have received in the last 24 hours from users in Canterbury, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

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TalkTalk Issues Reports Near Canterbury, England

Latest outage, problems and issue reports in Canterbury and nearby locations:

• 
  𝕕𝕒𝕫𝕤𝕟𝕠𝕨𝕞𝕒𝕟 ⛄ (@dazsnowman) reported 23 seconds ago from Hawkinge, England

  @TalkTalk awful service. Don't go anywhere near them.

• 
  𝕕𝕒𝕫𝕤𝕟𝕠𝕨𝕞𝕒𝕟 ⛄ (@dazsnowman) reported 31 seconds ago from Hawkinge, England

  Another call to @TalkTalk getting nowhere I've informed them ,we moved home on 25th June and new occupier is using my phoneline. Want the line stopped or barred....Their reply We cant terminate line until 24th July". @TalkTalk is the worst company I've ever dealt with

• 
  𝕕𝕒𝕫𝕤𝕟𝕠𝕨𝕞𝕒𝕟 ⛄ (@dazsnowman) reported 4 minutes ago from Hawkinge, England

  @TalkTalk How can you move home and TalkTalk dont shutdown the phoneline, so the new occupier then can use the phone and start running up bills that you have to pay. After 3hrs on the phone to TalkTalk you get nowhere. Dont use TalkTalk absolute awful company to deal with.

• 
  whenpateswentup (@davegow1) reported 11 minutes ago from Canterbury, England

  @TalkTalk Yet again no internet whatsoever, can you explain why I pay £34.00 every month? Your service is shocking, in fact it’s terrible.

• 
  Susan Wright (@suewright75) reported 14 minutes ago from Herne Bay, England

  @TalkTalk you send email you provide broad band but we can’t contact for help by email.

• 
  Les Hemmings 🇪🇺 (@LesHemmings) reported 15 minutes ago from Lyminge, England

  @TalkTalk If your just going to spout corporate bolloc... Ahem, rubbish about what, by all the data I've seen, a massive outage of broadband services. Personally I was without broadband for hours after midnight last night!

• 
  Lynn Parry (@ltibby17) reported 18 minutes ago from Whitfield, England

  @TalkTalk I requested an upgrade online a couple of weeks ago. Estimated go live has passed with no sign and account says pending - but no orders when you click it. Help please. Working from home so need faster.

• 
  Joanne Rickard (@Gothic_Horror) reported 24 minutes ago from Canterbury, England

  @TalkTalk Good Afternoon, We seem to have very slow Internet in Canterbury, I keep losing my connection.

• 
  Julie Wassmer (@juliewassmer) reported 33 minutes ago from Chestfield, England

  OK @TalkTalk - your Twitter profile says you're "here to help every day"?? No you're not! I left you for @vodafone on 11/1/21. They notified you on 11/12/20 & you're STILL BILLING ME EVERY MONTH! A Phillipines call centre worker always says I'll get no more bills - I do! Sort it!

• 
  sue whittaker (@suewhittaker1) reported 34 minutes ago from Chestfield, England

  @TalkTalk 2/2 she still has no service. This is causing her and her family great anxiety. She is completely vulnerable . Please respond asap

• 
  Miss J-H (@MissJH_Edu) reported 44 minutes ago from Canterbury, England

  @TalkTalk Still not working 🙄

• 
  Mick Hughes (@mickkh_98) reported 47 minutes ago from Chestfield, England

  @TalkTalk are really living up to their shit customer service. After months of correspondence and last couple of weeks contact by twitter feed, last week they escalated my case to their escalation team. Unsurprisingly no communication/resolution as yet! Help please @Telegraph !

• 
  Susan Taber (@SusanTaber) reported 49 minutes ago from Shepherdswell, England

  @TalkTalk Tel 01843 650944 1011736301 customer number. Now no landline. No internet Just got home from sister in laws . Feel unhappy leaving her with just a mobile but I have to come home . Back there tomorrow

• 
  Susan Taber (@SusanTaber) reported 54 minutes ago from Shepherdswell, England

  @TalkTalk Sorry. Have been at my sister in laws. Apart from no landline now no internet !! Customer service manager Gift has been dealing with this and referred it on to CEO . Was meant to get call back today between 2-3pm but nothing . oubt .

• 
  sue whittaker (@suewhittaker1) reported 54 minutes ago from Chestfield, England

  @TalkTalk Absolutely disgusted by your service to an elderly lady who is dependent on her lifeline , which out of action due to her having no service from you for well over a week . Despite repeated calls from her daughter to yourselves, and a useless visit from an engineer 1/2

TalkTalk Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Finiasfinn (@Finias) reported 3 minutes ago

  @TalkTalk Haha i had np wifi for over a month, spent literally hpurs reporting it anda whole day trying to cancel my service when you failed to help. Worst service ever and people should be warned not to use you Shockimg disrespect

• 
  Langho Rovers (@langhorovers) reported 4 minutes ago

  @VodafoneUK phenomenal broadband experience, WiFi cutting out every day. Had talktalk previously never had this issue. Vodafone broadband is the absolute worst. Avoid. Constant chats to "fix" issues. Promised call backs - repeated failure after failure. OFCOM complaint incoming.

• 
  mpc (@Scampicus) reported 6 minutes ago

  @TalkTalk It’s an absolute joke. You ask irrelevant questions via your chat bot and then hang up telling me you’ve tested. I have had no chance to explain the problem. Worst customer service I’ve come across in years. And ‘ phoning on behalf of someone with a disability

• 
  angela pring (@homegoal) reported 13 minutes ago

  @TalkTalk I would recommend to anyone not to bother going with Talktalk for their broadband as the customer service is shocking. You can only talk to someone online not a physical person and you just get fobbed off and mislead and your issue don’t get fixed

• 
  Angela (@angelajazz2) reported 18 minutes ago

  @TalkTalk I have sent a DM, tried phoning & been referred to the website and hung on waiting for an agent for 45 mins last night. I’m afraid the service is so poor I’m cancelling today

• 
  ☮️ John Fielder - #NeverAgain for anyone (@JohnFielder1) reported 19 minutes ago

  Had @talktalk full fibre for 9 days now. Not impressed as it has never worked. They have set up their end incorrectly, and seem in no hurry to fix it. Their engineer not coming until Tuesday pm Not sure why they insist on an engineer to my house as the problem isn't here

• 
  James Pianoman (@oldskoolbiz) reported 20 minutes ago

  @TalkTalk What needs to happen Mandy is this issue should have been sorted months ago. I reported it twice only to be told my internet will be better if I UPGRADE. The call centre's you use are dire, totally useful and stick to a scripts and do nothing to help customers. Kindly DM me

• 
  Dr Prakash Nayak (@SRIPRAKASH76) reported 20 minutes ago

  @TalkTalk Hi Sindy thank you for your attention. Put in lot of time in drafting the complaint and what does the TalkTalk complaints officer do ? Just ignored the major part !! Not a professional standard is it? Why does TalkTalk employ people for? Leaving customers frustrated is not good.

• 
  JamesOMahoney (@JamesOMahoney) reported 21 minutes ago

  @TalkTalk @Toni90325911 Hello again Sindy. I have sent DM's and case Manager Christine has not provided any resolution to my complaints with @TalkTalk

• 
  MR COOL (@Lifeline04India) reported 21 minutes ago

  @TalkTalk @BBCBreaking Please help as these compoanies plays very hard with Customer