TalkTalk outages and service status in Canterbury, England

Problems in the last 24 hours in Canterbury, England

The chart below shows the number of TalkTalk reports we have received in the last 24 hours from users in Canterbury, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

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TalkTalk Issues Reports Near Canterbury, England

Latest outage, problems and issue reports in Canterbury and nearby locations:

• 
  sue whittaker (@suewhittaker1) reported 7 minutes ago from Chestfield, England

  @TalkTalk 2/2 she still has no service. This is causing her and her family great anxiety. She is completely vulnerable . Please respond asap

• 
  Lynn Parry (@ltibby17) reported 18 minutes ago from Whitfield, England

  @TalkTalk I requested an upgrade online a couple of weeks ago. Estimated go live has passed with no sign and account says pending - but no orders when you click it. Help please. Working from home so need faster.

• 
  𝕕𝕒𝕫𝕤𝕟𝕠𝕨𝕞𝕒𝕟 ⛄ (@dazsnowman) reported 24 minutes ago from Hawkinge, England

  @TalkTalk How can you move home and TalkTalk dont shutdown the phoneline, so the new occupier then can use the phone and start running up bills that you have to pay. After 3hrs on the phone to TalkTalk you get nowhere. Dont use TalkTalk absolute awful company to deal with.

• 
  𝕕𝕒𝕫𝕤𝕟𝕠𝕨𝕞𝕒𝕟 ⛄ (@dazsnowman) reported 30 minutes ago from Hawkinge, England

  @TalkTalk awful service. Don't go anywhere near them.

• 
  Miss J-H (@MissJH_Edu) reported 31 minutes ago from Canterbury, England

  @TalkTalk Still not working 🙄

• 
  whenpateswentup (@davegow1) reported 41 minutes ago from Canterbury, England

  @TalkTalk Yet again no internet whatsoever, can you explain why I pay £34.00 every month? Your service is shocking, in fact it’s terrible.

• 
  Susan Taber (@SusanTaber) reported 41 minutes ago from Shepherdswell, England

  @TalkTalk Tel 01843 650944 1011736301 customer number. Now no landline. No internet Just got home from sister in laws . Feel unhappy leaving her with just a mobile but I have to come home . Back there tomorrow

• 
  Les Hemmings 🇪🇺 (@LesHemmings) reported 43 minutes ago from Lyminge, England

  @TalkTalk If your just going to spout corporate bolloc... Ahem, rubbish about what, by all the data I've seen, a massive outage of broadband services. Personally I was without broadband for hours after midnight last night!

• 
  𝕕𝕒𝕫𝕤𝕟𝕠𝕨𝕞𝕒𝕟 ⛄ (@dazsnowman) reported 43 minutes ago from Hawkinge, England

  Another call to @TalkTalk getting nowhere I've informed them ,we moved home on 25th June and new occupier is using my phoneline. Want the line stopped or barred....Their reply We cant terminate line until 24th July". @TalkTalk is the worst company I've ever dealt with

• 
  Susan Wright (@suewright75) reported 45 minutes ago from Herne Bay, England

  @TalkTalk you send email you provide broad band but we can’t contact for help by email.

• 
  Susan Taber (@SusanTaber) reported 49 minutes ago from Shepherdswell, England

  @TalkTalk Sorry. Have been at my sister in laws. Apart from no landline now no internet !! Customer service manager Gift has been dealing with this and referred it on to CEO . Was meant to get call back today between 2-3pm but nothing . oubt .

• 
  Joanne Rickard (@Gothic_Horror) reported 54 minutes ago from Canterbury, England

  @TalkTalk Good Afternoon, We seem to have very slow Internet in Canterbury, I keep losing my connection.

• 
  Mick Hughes (@mickkh_98) reported 57 minutes ago from Chestfield, England

  @TalkTalk are really living up to their shit customer service. After months of correspondence and last couple of weeks contact by twitter feed, last week they escalated my case to their escalation team. Unsurprisingly no communication/resolution as yet! Help please @Telegraph !

• 
  Julie Wassmer (@juliewassmer) reported 1 hour ago from Chestfield, England

  OK @TalkTalk - your Twitter profile says you're "here to help every day"?? No you're not! I left you for @vodafone on 11/1/21. They notified you on 11/12/20 & you're STILL BILLING ME EVERY MONTH! A Phillipines call centre worker always says I'll get no more bills - I do! Sort it!

• 
  sue whittaker (@suewhittaker1) reported 1 hour ago from Chestfield, England

  @TalkTalk Absolutely disgusted by your service to an elderly lady who is dependent on her lifeline , which out of action due to her having no service from you for well over a week . Despite repeated calls from her daughter to yourselves, and a useless visit from an engineer 1/2

TalkTalk Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Catherine Arthur (@CatArthurian) reported 14 minutes ago

  Update... They want my 82 yr old mum to send a speed test result by connecting the computer (upstairs) to the router (downstairs) via ethernet cable (which they don't have). 🤨 I explained that they won't be able to do that - they don't have a laptop, and it's not practical to unplug their pc and relocate it next to the router - they just can't physically do it. TalkTalk were not interested and insist it's the only way they can check if they are not receiving the correct speeds – although they did tell me during my first call that they could see the speed was only 12mbps...🤔 They will send an ethernet cable by post anyway, or could send someone out to do it – £150 call out fee. Never mind. Contract ends in October and won't be renewed... Nice service for the elderly, what?

• 
  Langho Rovers (@langhorovers) reported 15 minutes ago

  @VodafoneUK phenomenal broadband experience, WiFi cutting out every day. Had talktalk previously never had this issue. Vodafone broadband is the absolute worst. Avoid. Constant chats to "fix" issues. Promised call backs - repeated failure after failure. OFCOM complaint incoming.

• 
  Dave O (@llqdave) reported 23 minutes ago

  @TalkTalk @WF2K_ You can see why so many customers refuse to deal with the social media team. We know you can't do anything to help, and the only thing you can do is push us back to the non-functioning team that we are complaining about. Until management starts managing, #Talktalk is best avoided

• 
  P (@pgsaunders) reported 32 minutes ago

  @Ofcom Thank you @TalkTalk hasn’t bothered to try to resolve the issue.

• 
  Valley Girl (@FFWondeful) reported 32 minutes ago

  @talktalk my services were disconnected and your team is forcefully telling me to pay for it even though I explained to them respectfully the situation …bad customer service very rude agents .

• 
  Nicko (@lillywobbles) reported 35 minutes ago

  Absolute nightmare trying to cancel a contract with @TalkTalk . Was told on the phone my contract had been transferred to 02 and to ring them . Couldn’t tell me exactly when. Eventually through ‘ chat’ managed to cancel. AVOID, AVOID, AVOID!

• 
  Agent PBA (@butchermatt) reported 35 minutes ago

  @TalkTalk If I'm moving out of a flat why send me a return bag for the routers TO THE OLD ADDRESS? I need it sending to the new address or to a friend who can post them back! Help!!!

• 
  Agent PBA (@butchermatt) reported 36 minutes ago

  @TalkTalk Customer service don't listen, don't care, don't empathise & appear to have no humanity. Don't tell me you have rules and procedures when I'm not asking you to break any rules or procedures. I want to pay a final bill & return your equipment. Nothing confidential there!

• 
  SlidetoSurvive (@Slide2Survive) reported 37 minutes ago

  @TalkTalk hi is there a reason why you have failed to fix my mother in laws phone since Christmas and have still taken her payments and now she has stopped them you send payment demands.

• 
  Paul Ivory (@paulivory1963) reported 40 minutes ago

  What an absolutely sh1t company that is obstructive, uninterested and simply doesn't want to make anyone's life easy. Almost 2 hours of my day wasted on individuals who just don't give a ****! @TalkTalk #talktalk