1. Home
  2. Companies
  3. TalkTalk
  4. Canterbury, England
TalkTalk

TalkTalk Outage Report in Canterbury, Kent, England

Why is my TalkTalk service not working?

No problems detected

If you are having issues, please submit a report below.

TalkTalk offers broadband internet (ADSL), television (IPTV) and home service. TalkTalk also offers mobile phone and mobile internet service as mobile virtual network operator using the Vodafone wireless network.

Full Outage Map

Problems in the last 24 hours in Canterbury, England

The chart below shows the number of TalkTalk reports we have received in the last 24 hours from users in Canterbury, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

At the moment, we haven't detected any problems at TalkTalk. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by TalkTalk users through our website.

  • 63% Internet (63%)
  • 16% Wi-fi (16%)
  • 9% E-mail (9%)
  • 7% Total Blackout (7%)
  • 4% Phone (4%)
  • 1% TV (1%)

Live Outage Map Near Canterbury, England

The most recent TalkTalk outage reports came from the following cities: Ashford, Faversham, and Canterbury.

CityProblem TypeReport Time
Ashford Internet 12 days ago
Faversham Wi-fi 15 days ago
Canterbury TV 1 month ago
Herne Bay E-mail 6 months ago
Canterbury E-mail 9 months ago
Dover Internet 9 months ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

TalkTalk Issues Reports Near Canterbury, England

Latest outage, problems and issue reports in Canterbury and nearby locations:

  • SusanTaber
    Susan Taber (@SusanTaber) reported from Shepherdswell, England

    @TalkTalk Sorry. Have been at my sister in laws. Apart from no landline now no internet !! Customer service manager Gift has been dealing with this and referred it on to CEO . Was meant to get call back today between 2-3pm but nothing . oubt .

  • mickkh_98
    Mick Hughes (@mickkh_98) reported from Chestfield, England

    @TalkTalk are really living up to their shit customer service. After months of correspondence and last couple of weeks contact by twitter feed, last week they escalated my case to their escalation team. Unsurprisingly no communication/resolution as yet! Help please @Telegraph !

  • suewhittaker1
    sue whittaker (@suewhittaker1) reported from Chestfield, England

    @TalkTalk 2/2 she still has no service. This is causing her and her family great anxiety. She is completely vulnerable . Please respond asap

  • suewhittaker1
    sue whittaker (@suewhittaker1) reported from Chestfield, England

    @TalkTalk Absolutely disgusted by your service to an elderly lady who is dependent on her lifeline , which out of action due to her having no service from you for well over a week . Despite repeated calls from her daughter to yourselves, and a useless visit from an engineer 1/2

  • MissJH_Edu
    Miss J-H (@MissJH_Edu) reported from Canterbury, England

    @TalkTalk Still not working 🙄

  • LesHemmings
    Les Hemmings 🇪🇺 (@LesHemmings) reported from Lyminge, England

    @TalkTalk If your just going to spout corporate bolloc... Ahem, rubbish about what, by all the data I've seen, a massive outage of broadband services. Personally I was without broadband for hours after midnight last night!

TalkTalk Issues Reports

Latest outage, problems and issue reports in social media:

  • LiamTheMason
    Liam Mason (@LiamTheMason) reported

    @TalkTalk if you insist on charging me £37pm for my Internet I expect it to work. Have spent the last 4 days with intermittent or zero service. I want it sorted today or compensation for my wife not being able to WFH properly. I think I've been patient enough the last 2 years!

  • corinayvonn3
    Corina Yvonne (she/her) (@corinayvonn3) reported

    @TalkTalk not sure how you've won all your customer service awards. I've called 3 times and 3 bad experiences. It's an extremely complex process full of friction. Won't be returning as a customer. Kudos to @VodafoneUK who I was with before - customer service was always amazing.

  • DrMistoffelees
    𝕸𝖎𝖘𝖙𝖔𝖋𝖋𝖊𝖑𝖊𝖊𝖘 (@DrMistoffelees) reported

    Hey @TalkTalk stop calling me! The switch will be done next week (the contract has already ended and you lowered the speed on the rolling contract while charging for the higher speed) and you had the chance to resolve your fabricated speed issues.

  • pete_ottaway
    Peter Ottaway (@pete_ottaway) reported

    @TalkTalk Absolutely abysmal company. Told by Customer services that we could cancel, but when we tried to cancel, then told we have to have another monht, Passed round 4 people all trying to get us to stay with them, none listening to what we say, just following script.

  • corinayvonn3
    Corina Yvonne (she/her) (@corinayvonn3) reported

    @TalkTalk I'll still DM you with the issue, as I think you have a lot to improve in terms of your customer service and making it frictionless for your customers. That's if you would like the feedback?

  • Brontetheobald
    Brontë (@Brontetheobald) reported

    @TalkTalk your customer service is bloody awful!

  • CappuccinoKris
    Kris Grainger (@CappuccinoKris) reported

    @TalkTalk Absolute shambles. Lost an hour of work today calling you. Told me there's a fault on the line but refusing to send an engineer without charging and getting me to shut down things here when a fault was detected with everything unplugged. No sense.

  • sohombro
    S O H O (@sohombro) reported

    @TalkTalk Been on hold to Talk Talk business customer services for 1 hour 5 mins and counting... 🥴

  • pete_ottaway
    Peter Ottaway (@pete_ottaway) reported

    Now have to pay for another month because @talktalk customer services told us the wrong thing about how we could cancel. AVOID AVOID AVOID

  • Tonysmini
    Tony (@Tonysmini) reported

    @TalkTalk Mbuso, you need to speak to David, he is your customer and it’s his line that’s being upgraded without him being informed.