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TalkTalk

TalkTalk outages and service status in Canterbury, England

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Full Outage Map
  • TalkTalk generated 0 outage signals in the last 24 hours around Canterbury, including 0 direct reports.

TalkTalk offers broadband internet (ADSL), television (IPTV) and home service. TalkTalk also offers mobile phone and mobile internet service as mobile virtual network operator using the Vodafone wireless network.

Problems in the last 24 hours in Canterbury, England

The chart below shows the number of TalkTalk reports we have received in the last 24 hours from users in Canterbury, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

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Community Discussion

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TalkTalk Issues Reports Near Canterbury, England

Latest outage, problems and issue reports in Canterbury and nearby locations:

  • suewright75
    Susan Wright (@suewright75) reported from Herne Bay, England

    @TalkTalk you send email you provide broad band but we can’t contact for help by email.

  • juliewassmer
    Julie Wassmer (@juliewassmer) reported from Chestfield, England

    OK @TalkTalk - your Twitter profile says you're "here to help every day"?? No you're not! I left you for @vodafone on 11/1/21. They notified you on 11/12/20 & you're STILL BILLING ME EVERY MONTH! A Phillipines call centre worker always says I'll get no more bills - I do! Sort it!

  • Gothic_Horror
    Joanne Rickard (@Gothic_Horror) reported from Canterbury, England

    @TalkTalk Good Afternoon, We seem to have very slow Internet in Canterbury, I keep losing my connection.

  • suewhittaker1
    sue whittaker (@suewhittaker1) reported from Chestfield, England

    @TalkTalk Absolutely disgusted by your service to an elderly lady who is dependent on her lifeline , which out of action due to her having no service from you for well over a week . Despite repeated calls from her daughter to yourselves, and a useless visit from an engineer 1/2

  • dazsnowman
    π••π•’π•«π•€π•Ÿπ• π•¨π•žπ•’π•Ÿ β›„ (@dazsnowman) reported from Hawkinge, England

    @TalkTalk awful service. Don't go anywhere near them.

  • mickkh_98
    Mick Hughes (@mickkh_98) reported from Chestfield, England

    @TalkTalk are really living up to their shit customer service. After months of correspondence and last couple of weeks contact by twitter feed, last week they escalated my case to their escalation team. Unsurprisingly no communication/resolution as yet! Help please @Telegraph !

  • davegow1
    whenpateswentup (@davegow1) reported from Canterbury, England

    @TalkTalk Yet again no internet whatsoever, can you explain why I pay Β£34.00 every month? Your service is shocking, in fact it’s terrible.

  • SusanTaber
    Susan Taber (@SusanTaber) reported from Shepherdswell, England

    @TalkTalk Sorry. Have been at my sister in laws. Apart from no landline now no internet !! Customer service manager Gift has been dealing with this and referred it on to CEO . Was meant to get call back today between 2-3pm but nothing . oubt .

  • SusanTaber
    Susan Taber (@SusanTaber) reported from Shepherdswell, England

    @TalkTalk Tel 01843 650944 1011736301 customer number. Now no landline. No internet Just got home from sister in laws . Feel unhappy leaving her with just a mobile but I have to come home . Back there tomorrow

  • LesHemmings
    Les Hemmings πŸ‡ͺπŸ‡Ί (@LesHemmings) reported from Lyminge, England

    @TalkTalk If your just going to spout corporate bolloc... Ahem, rubbish about what, by all the data I've seen, a massive outage of broadband services. Personally I was without broadband for hours after midnight last night!

  • dazsnowman
    π••π•’π•«π•€π•Ÿπ• π•¨π•žπ•’π•Ÿ β›„ (@dazsnowman) reported from Hawkinge, England

    Another call to @TalkTalk getting nowhere I've informed them ,we moved home on 25th June and new occupier is using my phoneline. Want the line stopped or barred....Their reply We cant terminate line until 24th July". @TalkTalk is the worst company I've ever dealt with

  • MissJH_Edu
    Miss J-H (@MissJH_Edu) reported from Canterbury, England

    @TalkTalk Still not working πŸ™„

  • suewhittaker1
    sue whittaker (@suewhittaker1) reported from Chestfield, England

    @TalkTalk 2/2 she still has no service. This is causing her and her family great anxiety. She is completely vulnerable . Please respond asap

  • dazsnowman
    π••π•’π•«π•€π•Ÿπ• π•¨π•žπ•’π•Ÿ β›„ (@dazsnowman) reported from Hawkinge, England

    @TalkTalk How can you move home and TalkTalk dont shutdown the phoneline, so the new occupier then can use the phone and start running up bills that you have to pay. After 3hrs on the phone to TalkTalk you get nowhere. Dont use TalkTalk absolute awful company to deal with.

  • ltibby17
    Lynn Parry (@ltibby17) reported from Whitfield, England

    @TalkTalk I requested an upgrade online a couple of weeks ago. Estimated go live has passed with no sign and account says pending - but no orders when you click it. Help please. Working from home so need faster.

TalkTalk Issues Reports

Latest outage, problems and issue reports in social media:

  • MartynYapp
    Martyn Yapp (@MartynYapp) reported

    Well have to say if you have a @TalkTalk broadband account then cancel. Charges up to Β£180 for the cancellation of the service upon the death of my mother. Other companies totally understandable given the circumstances, hardly able to understand English, good riddance to you!

  • Lifeline04India
    MR COOL (@Lifeline04India) reported

    @TalkTalk U have all details. since more than 2 month no solution. Why u r charging bills?

  • alliewillie38
    allie β™₯️ (@alliewillie38) reported

    @TalkTalk can you kindly let me know when your engineer is coming. No Internet since Friday lunch, purposely delaying sending an engineer whilst us being on your accessibility scheme?? Appalling customer service. The messages from your operatives have been incredibly rude.

  • tunavomit1
    tunavomit (@tunavomit1) reported

    @TalkTalk why doesn't your website ever load, I'm just trying to change my broadband to you and it's been months now, it makes me think you're bad at this maybe I shouldn't be trying.

  • maryholmes61
    Mary Holmes (@maryholmes61) reported

    @TalkTalk what is happening with the email service? I can't log in! And who is Everymail?

  • PeterDeacon2
    Peter Deacon (@PeterDeacon2) reported

    @TalkTalk I now have an email account with every mail after you moved the service across. Their system is not working again, can’t log in and their chat box service and customer response team is hopeless. Need a UK address to send them a complaint. Have you got a contact point?

  • sammypinky1990
    Sam (@sammypinky1990) reported

    @TalkTalk absolutely terrible customer service and even worse internet service! 100% would not recommend, emailed customer service giving it 14 days for a response and will follow up with ofcom as it’s impossible to have a conversation with anyone who can help.

  • bra26247359
    Alan Brady (@bra26247359) reported

    @TalkTalk my broadband is continually going off & on..this has been going on for two days straight now & the only person I can β€˜talktalk’ to is a virtual assistant Wouldn’t mind the issue resolved soon

  • bigoltiddies
    Tigol (@bigoltiddies) reported

    @JU51LNS @TalkTalk It was never YOUR email, it belonged to TalkTalk and they simply rented it to you as a perk of being subscribed to their service. You've cancelled or are cancelling so they're no longer giving you a free email and instead asking you to pay. BT does/did the same. As did/does Sky. Virginmedia just straight delete the email address after 90 days. You're making a deal out of nothing. Pay the fiver a month and use the time to port out valuable emails by forwarding them to your other email then when you're confident you've got it all transferred, cancel the payment.

  • Elmo198686
    Elmo (@Elmo198686) reported

    @TalkTalk what's going on my area code starts with BT35 and it's currently 1:42am and my internet is down there is a steady red light on my Eero 6 router