TalkTalk outages and service status in Canterbury, England
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Full Outage Map
- TalkTalk generated 0 outage signals in the last 24 hours around Canterbury, including 0 direct reports.
TalkTalk offers broadband internet (ADSL), television (IPTV) and home service. TalkTalk also offers mobile phone and mobile internet service as mobile virtual network operator using the Vodafone wireless network.
Problems in the last 24 hours in Canterbury, England
The chart below shows the number of TalkTalk reports we have received in the last 24 hours from users in Canterbury, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Community Discussion
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TalkTalk Issues Reports Near Canterbury, England
Latest outage, problems and issue reports in Canterbury and nearby locations:
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πππ«π€ππ π¨πππ β (@dazsnowman) reported from Hawkinge, EnglandAnother call to @TalkTalk getting nowhere I've informed them ,we moved home on 25th June and new occupier is using my phoneline. Want the line stopped or barred....Their reply We cant terminate line until 24th July". @TalkTalk is the worst company I've ever dealt with
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Julie Wassmer (@juliewassmer) reported from Chestfield, EnglandOK @TalkTalk - your Twitter profile says you're "here to help every day"?? No you're not! I left you for @vodafone on 11/1/21. They notified you on 11/12/20 & you're STILL BILLING ME EVERY MONTH! A Phillipines call centre worker always says I'll get no more bills - I do! Sort it!
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Lynn Parry (@ltibby17) reported from Whitfield, England@TalkTalk I requested an upgrade online a couple of weeks ago. Estimated go live has passed with no sign and account says pending - but no orders when you click it. Help please. Working from home so need faster.
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Joanne Rickard (@Gothic_Horror) reported from Canterbury, England@TalkTalk Good Afternoon, We seem to have very slow Internet in Canterbury, I keep losing my connection.
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Susan Taber (@SusanTaber) reported from Shepherdswell, England@TalkTalk Tel 01843 650944 1011736301 customer number. Now no landline. No internet Just got home from sister in laws . Feel unhappy leaving her with just a mobile but I have to come home . Back there tomorrow
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Les Hemmings πͺπΊ (@LesHemmings) reported from Lyminge, England@TalkTalk If your just going to spout corporate bolloc... Ahem, rubbish about what, by all the data I've seen, a massive outage of broadband services. Personally I was without broadband for hours after midnight last night!
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Mick Hughes (@mickkh_98) reported from Chestfield, England@TalkTalk are really living up to their shit customer service. After months of correspondence and last couple of weeks contact by twitter feed, last week they escalated my case to their escalation team. Unsurprisingly no communication/resolution as yet! Help please @Telegraph !
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Susan Taber (@SusanTaber) reported from Shepherdswell, England@TalkTalk Sorry. Have been at my sister in laws. Apart from no landline now no internet !! Customer service manager Gift has been dealing with this and referred it on to CEO . Was meant to get call back today between 2-3pm but nothing . oubt .
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whenpateswentup (@davegow1) reported from Canterbury, England@TalkTalk Yet again no internet whatsoever, can you explain why I pay Β£34.00 every month? Your service is shocking, in fact itβs terrible.
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Susan Wright (@suewright75) reported from Herne Bay, England@TalkTalk you send email you provide broad band but we canβt contact for help by email.
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sue whittaker (@suewhittaker1) reported from Chestfield, England@TalkTalk Absolutely disgusted by your service to an elderly lady who is dependent on her lifeline , which out of action due to her having no service from you for well over a week . Despite repeated calls from her daughter to yourselves, and a useless visit from an engineer 1/2
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sue whittaker (@suewhittaker1) reported from Chestfield, England@TalkTalk 2/2 she still has no service. This is causing her and her family great anxiety. She is completely vulnerable . Please respond asap
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πππ«π€ππ π¨πππ β (@dazsnowman) reported from Hawkinge, England@TalkTalk How can you move home and TalkTalk dont shutdown the phoneline, so the new occupier then can use the phone and start running up bills that you have to pay. After 3hrs on the phone to TalkTalk you get nowhere. Dont use TalkTalk absolute awful company to deal with.
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πππ«π€ππ π¨πππ β (@dazsnowman) reported from Hawkinge, England@TalkTalk awful service. Don't go anywhere near them.
TalkTalk Issues Reports
Latest outage, problems and issue reports in social media:
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Dr Prakash Nayak (@SRIPRAKASH76) reported@TalkTalk Hi Sindy thank you for your attention. Put in lot of time in drafting the complaint and what does the TalkTalk complaints officer do ? Just ignored the major part !! Not a professional standard is it? Why does TalkTalk employ people for? Leaving customers frustrated is not good.
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Dr Prakash Nayak (@SRIPRAKASH76) reported@TalkTalk Hi I had an email from Melissa Dube from the complaints team .With due respect, she has not applied high professional standards. She missed out one part of the complaint completely. Wouldn't like to think that was intentional but it makes my problem with TalkTalk worse.
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allie β₯οΈ (@alliewillie38) reported@TalkTalk can you kindly let me know when your engineer is coming. No Internet since Friday lunch, purposely delaying sending an engineer whilst us being on your accessibility scheme?? Appalling customer service. The messages from your operatives have been incredibly rude.
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Lozzs hide away (@lozzshideaway) reported@TalkTalk my Wi-Fi is only blinking orange since 10 oβclock last night and it wonβt change to white and I canβt access the account because itβs my mumβs name and sheβs at work any help
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allie β₯οΈ (@alliewillie38) reported@TalkTalk You have a whole string of messages from this am. Iβm repeating myself for around the 6th time and you have no desire to help, all you do is stall the process.
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mpc (@Scampicus) reported@TalkTalk Itβs an absolute joke. You ask irrelevant questions via your chat bot and then hang up telling me youβve tested. I have had no chance to explain the problem. Worst customer service Iβve come across in years. And β phoning on behalf of someone with a disability
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Joanna Ross (@JoannaR47564283) reported@jomickane @Benleo @virginmedia I tried to transfer from Talktalk to Virgin but on the handover day Virgin never turned up after waiting for them all day. Then they told me the service wasnβt available in my area. Went crawling back to Talk talk.
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DentWrexham (@DentWrexham) reported@TalkTalk Your system are awful, nothing works or communicates, I am trying to set up a new direct debit. Canβt speak to anyone, other than useless AI, live chat then a tel no that boots you out. How do o do this ? Iβm regretting my decision of renewing .
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Nicko (@lillywobbles) reported@TalkTalk Without doubt the worst customer experience Iβve ever had. One and a half hours in βchatsβ trying to cancel a contract only to be then told to email help@talkmobile . Almost certainly not UK based as well. Useless
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Agent PBA (@butchermatt) reported@TalkTalk If I'm moving out of a flat why send me a return bag for the routers TO THE OLD ADDRESS? I need it sending to the new address or to a friend who can post them back! Help!!!