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TalkTalk

TalkTalk outages and service status in Canterbury, England

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Full Outage Map
  • TalkTalk generated 0 outage signals in the last 24 hours around Canterbury, including 0 direct reports.

TalkTalk offers broadband internet (ADSL), television (IPTV) and home service. TalkTalk also offers mobile phone and mobile internet service as mobile virtual network operator using the Vodafone wireless network.

Problems in the last 24 hours in Canterbury, England

The chart below shows the number of TalkTalk reports we have received in the last 24 hours from users in Canterbury, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

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Community Discussion

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TalkTalk Issues Reports Near Canterbury, England

Latest outage, problems and issue reports in Canterbury and nearby locations:

  • SusanTaber
    Susan Taber (@SusanTaber) reported from Shepherdswell, England

    @TalkTalk Sorry. Have been at my sister in laws. Apart from no landline now no internet !! Customer service manager Gift has been dealing with this and referred it on to CEO . Was meant to get call back today between 2-3pm but nothing . oubt .

  • MissJH_Edu
    Miss J-H (@MissJH_Edu) reported from Canterbury, England

    @TalkTalk Still not working πŸ™„

  • suewright75
    Susan Wright (@suewright75) reported from Herne Bay, England

    @TalkTalk you send email you provide broad band but we can’t contact for help by email.

  • dazsnowman
    π••π•’π•«π•€π•Ÿπ• π•¨π•žπ•’π•Ÿ β›„ (@dazsnowman) reported from Hawkinge, England

    @TalkTalk awful service. Don't go anywhere near them.

  • LesHemmings
    Les Hemmings πŸ‡ͺπŸ‡Ί (@LesHemmings) reported from Lyminge, England

    @TalkTalk If your just going to spout corporate bolloc... Ahem, rubbish about what, by all the data I've seen, a massive outage of broadband services. Personally I was without broadband for hours after midnight last night!

  • dazsnowman
    π••π•’π•«π•€π•Ÿπ• π•¨π•žπ•’π•Ÿ β›„ (@dazsnowman) reported from Hawkinge, England

    @TalkTalk How can you move home and TalkTalk dont shutdown the phoneline, so the new occupier then can use the phone and start running up bills that you have to pay. After 3hrs on the phone to TalkTalk you get nowhere. Dont use TalkTalk absolute awful company to deal with.

  • mickkh_98
    Mick Hughes (@mickkh_98) reported from Chestfield, England

    @TalkTalk are really living up to their shit customer service. After months of correspondence and last couple of weeks contact by twitter feed, last week they escalated my case to their escalation team. Unsurprisingly no communication/resolution as yet! Help please @Telegraph !

  • SusanTaber
    Susan Taber (@SusanTaber) reported from Shepherdswell, England

    @TalkTalk Tel 01843 650944 1011736301 customer number. Now no landline. No internet Just got home from sister in laws . Feel unhappy leaving her with just a mobile but I have to come home . Back there tomorrow

  • davegow1
    whenpateswentup (@davegow1) reported from Canterbury, England

    @TalkTalk Yet again no internet whatsoever, can you explain why I pay Β£34.00 every month? Your service is shocking, in fact it’s terrible.

  • ltibby17
    Lynn Parry (@ltibby17) reported from Whitfield, England

    @TalkTalk I requested an upgrade online a couple of weeks ago. Estimated go live has passed with no sign and account says pending - but no orders when you click it. Help please. Working from home so need faster.

  • dazsnowman
    π••π•’π•«π•€π•Ÿπ• π•¨π•žπ•’π•Ÿ β›„ (@dazsnowman) reported from Hawkinge, England

    Another call to @TalkTalk getting nowhere I've informed them ,we moved home on 25th June and new occupier is using my phoneline. Want the line stopped or barred....Their reply We cant terminate line until 24th July". @TalkTalk is the worst company I've ever dealt with

  • suewhittaker1
    sue whittaker (@suewhittaker1) reported from Chestfield, England

    @TalkTalk Absolutely disgusted by your service to an elderly lady who is dependent on her lifeline , which out of action due to her having no service from you for well over a week . Despite repeated calls from her daughter to yourselves, and a useless visit from an engineer 1/2

  • suewhittaker1
    sue whittaker (@suewhittaker1) reported from Chestfield, England

    @TalkTalk 2/2 she still has no service. This is causing her and her family great anxiety. She is completely vulnerable . Please respond asap

  • juliewassmer
    Julie Wassmer (@juliewassmer) reported from Chestfield, England

    OK @TalkTalk - your Twitter profile says you're "here to help every day"?? No you're not! I left you for @vodafone on 11/1/21. They notified you on 11/12/20 & you're STILL BILLING ME EVERY MONTH! A Phillipines call centre worker always says I'll get no more bills - I do! Sort it!

  • Gothic_Horror
    Joanne Rickard (@Gothic_Horror) reported from Canterbury, England

    @TalkTalk Good Afternoon, We seem to have very slow Internet in Canterbury, I keep losing my connection.

TalkTalk Issues Reports

Latest outage, problems and issue reports in social media:

  • butchermatt
    Agent PBA (@butchermatt) reported

    @TalkTalk Wow! What a totally useless customer service person Ijust spoke to. I am appalled at how unhelpful and stupid they were. The call was recorded so please listen to it. Unbelievable!

  • Allez_oops
    George W (@Allez_oops) reported

    …of course, you and I know that all international numbers are prefixed with 00 - basic info that has been common knowledge for years. If you have setup a premium rate bar on your home telephone - be aware that if you are a TalkTalk customer, this security measure is redundant.

  • almolx
    Alan (@almolx) reported

    So you put my special needs sister on an account for evenings & weekends without her consent so that she has to pay for daytime calls. I have just found out you are charger hervam extra Β£100+ a month in addition to her Β£43. Terrible behaviour. @TalkTalk

  • Daz_1105
    Daz (@Daz_1105) reported

    @TalkTalk can't fault your service over the past however many years I've been with you but would be nice to tell me my contract is coming to an end so I can sort out a new deal instead of just doubling my bill and hope I wouldn't notice

  • Marcus70672192
    Marcus (@Marcus70672192) reported

    All telecom companies are brutally awful these days. Been saying it for a while. I have talktalk internet. And for tv services I just use Amazon Prime and sub to sports things as necessary. Don't want to be locked into any contracts with these feral animals.

  • fab_flamingoo
    FabFlamingoTuitionCo (@fab_flamingoo) reported

    Spent 2 hrs 50 mins trying to resolve an issue with @TalkTalk Received a router that was clearly faulty, damaged and previously used. Trying to charge me. Multiple transfers btw teams, full diagnostics completed, photos provided, still no resolution. Joke Company

  • RudolphHart
    RudolphHart #FarageWillSellTheNHS #FarageTraitor (@RudolphHart) reported

    @virginmedia I have had more outages with you on this supposedly "no outages" 1gb fibre than I have ever had with talktalk, and I am really pissed of! I am seriously considering leaving you early and making a complaint to offcom.

  • KFBanimation
    Kieran Firth-Bernard (Animation account) (@KFBanimation) reported

    Wednesday was my four-year mark I've been printing paper at school, and Thursday was the one MONTH mark of having NO WI-FI after coming back from Sicily! 😣 TalkTalk have been utterly useless to help us throughout the month, and we're hoping to finally get it sorted on Tuesday.

  • devilscustard
    Twiggy Bigwood (@devilscustard) reported

    Hey @TalkTalk Your debt recovery company, Moorcroft, have just said they are instructed by you to collect an overdue debt. They are saying they might be able to β€˜unbar our services’ if we pay. Considering that you have never given us the service which we paid you for, consistently, for over four years, it is rather ironic. You sent four engineers - two of which gave completely conflicting advice which cost us money - and our account was for fibre broadband. There is NO fibre broadband where we live. Should we send you a bill for four years of payments for non-service? I believe our bill will be considerably larger. Address this problem correctly. Apologise for utterly appalling customer service and call off your spurious claims. You owe your customers for false promises and no service.

  • red_rose1975
    KLN (@red_rose1975) reported

    @travis542372663 I have made numerous phone calls and registered 2 complaints in writing to TalkTalk recently and they never call back as they promise to. I have been with them for nearly 20 years I have had terrible internet connection since the start of May.