TalkTalk outages and service status in Canterbury, England
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Full Outage Map
- TalkTalk generated 0 outage signals in the last 24 hours around Canterbury, including 0 direct reports.
TalkTalk offers broadband internet (ADSL), television (IPTV) and home service. TalkTalk also offers mobile phone and mobile internet service as mobile virtual network operator using the Vodafone wireless network.
Problems in the last 24 hours in Canterbury, England
The chart below shows the number of TalkTalk reports we have received in the last 24 hours from users in Canterbury, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Community Discussion
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TalkTalk Issues Reports Near Canterbury, England
Latest outage, problems and issue reports in Canterbury and nearby locations:
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Joanne Rickard (@Gothic_Horror) reported from Canterbury, England@TalkTalk Good Afternoon, We seem to have very slow Internet in Canterbury, I keep losing my connection.
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whenpateswentup (@davegow1) reported from Canterbury, England@TalkTalk Yet again no internet whatsoever, can you explain why I pay £34.00 every month? Your service is shocking, in fact it’s terrible.
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Susan Wright (@suewright75) reported from Herne Bay, England@TalkTalk you send email you provide broad band but we can’t contact for help by email.
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sue whittaker (@suewhittaker1) reported from Chestfield, England@TalkTalk 2/2 she still has no service. This is causing her and her family great anxiety. She is completely vulnerable . Please respond asap
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Julie Wassmer (@juliewassmer) reported from Chestfield, EnglandOK @TalkTalk - your Twitter profile says you're "here to help every day"?? No you're not! I left you for @vodafone on 11/1/21. They notified you on 11/12/20 & you're STILL BILLING ME EVERY MONTH! A Phillipines call centre worker always says I'll get no more bills - I do! Sort it!
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Lynn Parry (@ltibby17) reported from Whitfield, England@TalkTalk I requested an upgrade online a couple of weeks ago. Estimated go live has passed with no sign and account says pending - but no orders when you click it. Help please. Working from home so need faster.
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𝕕𝕒𝕫𝕤𝕟𝕠𝕨𝕞𝕒𝕟 ⛄ (@dazsnowman) reported from Hawkinge, England@TalkTalk awful service. Don't go anywhere near them.
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Susan Taber (@SusanTaber) reported from Shepherdswell, England@TalkTalk Tel 01843 650944 1011736301 customer number. Now no landline. No internet Just got home from sister in laws . Feel unhappy leaving her with just a mobile but I have to come home . Back there tomorrow
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Les Hemmings 🇪🇺 (@LesHemmings) reported from Lyminge, England@TalkTalk If your just going to spout corporate bolloc... Ahem, rubbish about what, by all the data I've seen, a massive outage of broadband services. Personally I was without broadband for hours after midnight last night!
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sue whittaker (@suewhittaker1) reported from Chestfield, England@TalkTalk Absolutely disgusted by your service to an elderly lady who is dependent on her lifeline , which out of action due to her having no service from you for well over a week . Despite repeated calls from her daughter to yourselves, and a useless visit from an engineer 1/2
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𝕕𝕒𝕫𝕤𝕟𝕠𝕨𝕞𝕒𝕟 ⛄ (@dazsnowman) reported from Hawkinge, EnglandAnother call to @TalkTalk getting nowhere I've informed them ,we moved home on 25th June and new occupier is using my phoneline. Want the line stopped or barred....Their reply We cant terminate line until 24th July". @TalkTalk is the worst company I've ever dealt with
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𝕕𝕒𝕫𝕤𝕟𝕠𝕨𝕞𝕒𝕟 ⛄ (@dazsnowman) reported from Hawkinge, England@TalkTalk How can you move home and TalkTalk dont shutdown the phoneline, so the new occupier then can use the phone and start running up bills that you have to pay. After 3hrs on the phone to TalkTalk you get nowhere. Dont use TalkTalk absolute awful company to deal with.
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Susan Taber (@SusanTaber) reported from Shepherdswell, England@TalkTalk Sorry. Have been at my sister in laws. Apart from no landline now no internet !! Customer service manager Gift has been dealing with this and referred it on to CEO . Was meant to get call back today between 2-3pm but nothing . oubt .
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Mick Hughes (@mickkh_98) reported from Chestfield, England@TalkTalk are really living up to their shit customer service. After months of correspondence and last couple of weeks contact by twitter feed, last week they escalated my case to their escalation team. Unsurprisingly no communication/resolution as yet! Help please @Telegraph !
TalkTalk Issues Reports
Latest outage, problems and issue reports in social media:
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Mary Holmes (@maryholmes61) reported@TalkTalk Still waiting for help despite DM!
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MaggieTat (@maggie_tat) reported@tesssummers98 I've just spent over 4 hours talking with a TalkTalk chatbot. Eventually managed to resolve my issue by cancelling the service. If I'd spoken to an actual person the problem would have been solved in two minutes. It's absurd.
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Lewboy (@dbboy29) reported@TalkTalk Well hello, one for the Management Team to take on board, but a bit late now you've done the damage. There is a saying, "if it ain't broke, don't fix it", clearly one they have not recently thought about. 3:45
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Kieran Firth-Bernard (Animation account) (@KFBanimation) reportedWednesday was my four-year mark I've been printing paper at school, and Thursday was the one MONTH mark of having NO WI-FI after coming back from Sicily! 😣 TalkTalk have been utterly useless to help us throughout the month, and we're hoping to finally get it sorted on Tuesday.
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Paul Wales (@PaulWales897674) reported@MartinSLewis #talktalk has been doing this for years, never agree to a contract extension and always source your own phone
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Catherine Arthur (@CatArthurian) reportedUpdate... They want my 82 yr old mum to send a speed test result by connecting the computer (upstairs) to the router (downstairs) via ethernet cable (which they don't have). 🤨 I explained that they won't be able to do that - they don't have a laptop, and it's not practical to unplug their pc and relocate it next to the router - they just can't physically do it. TalkTalk were not interested and insist it's the only way they can check if they are not receiving the correct speeds – although they did tell me during my first call that they could see the speed was only 12mbps...🤔 They will send an ethernet cable by post anyway, or could send someone out to do it – £150 call out fee. Never mind. Contract ends in October and won't be renewed... Nice service for the elderly, what?
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Twiggy Bigwood (@devilscustard) reportedHey @TalkTalk Your debt recovery company, Moorcroft, have just said they are instructed by you to collect an overdue debt. They are saying they might be able to ‘unbar our services’ if we pay. Considering that you have never given us the service which we paid you for, consistently, for over four years, it is rather ironic. You sent four engineers - two of which gave completely conflicting advice which cost us money - and our account was for fibre broadband. There is NO fibre broadband where we live. Should we send you a bill for four years of payments for non-service? I believe our bill will be considerably larger. Address this problem correctly. Apologise for utterly appalling customer service and call off your spurious claims. You owe your customers for false promises and no service.
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Josh (@jxsh9999) reportedNo I’m not because @TalkTalk the money grabbing little ***** want to shut down my wifi,I hope you liquidate
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@MarkinHants.bsky.social (@markinhants) reported@TalkTalk I’ve been on webchat for 2.5 hours trying to get you to fix a billing issue with my 83 year old mum. I’m on the 5th or 6th person and I’m losing the will to live
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MR COOL (@Lifeline04India) reported@TalkTalk U have all details. since more than 2 month no solution. Why u r charging bills?