TalkTalk outages and service status in Canterbury, England
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Full Outage Map
- TalkTalk generated 0 outage signals in the last 24 hours around Canterbury, including 0 direct reports.
TalkTalk offers broadband internet (ADSL), television (IPTV) and home service. TalkTalk also offers mobile phone and mobile internet service as mobile virtual network operator using the Vodafone wireless network.
Problems in the last 24 hours in Canterbury, England
The chart below shows the number of TalkTalk reports we have received in the last 24 hours from users in Canterbury, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Community Discussion
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TalkTalk Issues Reports Near Canterbury, England
Latest outage, problems and issue reports in Canterbury and nearby locations:
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Julie Wassmer (@juliewassmer) reported from Chestfield, EnglandOK @TalkTalk - your Twitter profile says you're "here to help every day"?? No you're not! I left you for @vodafone on 11/1/21. They notified you on 11/12/20 & you're STILL BILLING ME EVERY MONTH! A Phillipines call centre worker always says I'll get no more bills - I do! Sort it!
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๐๐๐ซ๐ค๐๐ ๐จ๐๐๐ โ (@dazsnowman) reported from Hawkinge, England@TalkTalk How can you move home and TalkTalk dont shutdown the phoneline, so the new occupier then can use the phone and start running up bills that you have to pay. After 3hrs on the phone to TalkTalk you get nowhere. Dont use TalkTalk absolute awful company to deal with.
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whenpateswentup (@davegow1) reported from Canterbury, England@TalkTalk Yet again no internet whatsoever, can you explain why I pay ยฃ34.00 every month? Your service is shocking, in fact itโs terrible.
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Mick Hughes (@mickkh_98) reported from Chestfield, England@TalkTalk are really living up to their shit customer service. After months of correspondence and last couple of weeks contact by twitter feed, last week they escalated my case to their escalation team. Unsurprisingly no communication/resolution as yet! Help please @Telegraph !
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Susan Taber (@SusanTaber) reported from Shepherdswell, England@TalkTalk Tel 01843 650944 1011736301 customer number. Now no landline. No internet Just got home from sister in laws . Feel unhappy leaving her with just a mobile but I have to come home . Back there tomorrow
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sue whittaker (@suewhittaker1) reported from Chestfield, England@TalkTalk Absolutely disgusted by your service to an elderly lady who is dependent on her lifeline , which out of action due to her having no service from you for well over a week . Despite repeated calls from her daughter to yourselves, and a useless visit from an engineer 1/2
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Les Hemmings ๐ช๐บ (@LesHemmings) reported from Lyminge, England@TalkTalk If your just going to spout corporate bolloc... Ahem, rubbish about what, by all the data I've seen, a massive outage of broadband services. Personally I was without broadband for hours after midnight last night!
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Joanne Rickard (@Gothic_Horror) reported from Canterbury, England@TalkTalk Good Afternoon, We seem to have very slow Internet in Canterbury, I keep losing my connection.
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Susan Wright (@suewright75) reported from Herne Bay, England@TalkTalk you send email you provide broad band but we canโt contact for help by email.
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๐๐๐ซ๐ค๐๐ ๐จ๐๐๐ โ (@dazsnowman) reported from Hawkinge, EnglandAnother call to @TalkTalk getting nowhere I've informed them ,we moved home on 25th June and new occupier is using my phoneline. Want the line stopped or barred....Their reply We cant terminate line until 24th July". @TalkTalk is the worst company I've ever dealt with
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Susan Taber (@SusanTaber) reported from Shepherdswell, England@TalkTalk Sorry. Have been at my sister in laws. Apart from no landline now no internet !! Customer service manager Gift has been dealing with this and referred it on to CEO . Was meant to get call back today between 2-3pm but nothing . oubt .
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Lynn Parry (@ltibby17) reported from Whitfield, England@TalkTalk I requested an upgrade online a couple of weeks ago. Estimated go live has passed with no sign and account says pending - but no orders when you click it. Help please. Working from home so need faster.
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sue whittaker (@suewhittaker1) reported from Chestfield, England@TalkTalk 2/2 she still has no service. This is causing her and her family great anxiety. She is completely vulnerable . Please respond asap
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๐๐๐ซ๐ค๐๐ ๐จ๐๐๐ โ (@dazsnowman) reported from Hawkinge, England@TalkTalk awful service. Don't go anywhere near them.
TalkTalk Issues Reports
Latest outage, problems and issue reports in social media:
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NUV (@NUVfilms) reported@TalkTalk & @WeAreOpenreach Iโve been left without internet for almost 48hrs. The issue is unknown, the internet randomly stopped working and Iโve been informed an engineer is on their way. I live in central London, not sure why itโs taking so long. Pls send help!
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Catherine Arthur (@CatArthurian) reportedUpdate... They want my 82 yr old mum to send a speed test result by connecting the computer (upstairs) to the router (downstairs) via ethernet cable (which they don't have). ๐คจ I explained that they won't be able to do that - they don't have a laptop, and it's not practical to unplug their pc and relocate it next to the router - they just can't physically do it. TalkTalk were not interested and insist it's the only way they can check if they are not receiving the correct speeds โ although they did tell me during my first call that they could see the speed was only 12mbps...๐ค They will send an ethernet cable by post anyway, or could send someone out to do it โ ยฃ150 call out fee. Never mind. Contract ends in October and won't be renewed... Nice service for the elderly, what?
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Angus (@Angus_02) reported@TalkTalk awful service. My 89 & 91yo grandparents (one with Parkinsonโs) tried to upgrade their internet & are now left with no working phone line. The engineer admitted he wasn't "very familiar with phones." Now told it's 3 working days just to get a case manager. ๐
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Jack Rtd. ๐ด๓ ง๓ ข๓ ท๓ ฌ๓ ณ๓ ฟ๐ฎ๐จ (@jacks_almanac) reportedRe your business account people: they are the most spectacularly useless script-reading nincompoops Iโve dealt with. I cannot access my own account because youโve decided an email I have never used is the only acceptable proof I exist. Iโve provided every piece of ID except my inside-leg measurement. You still donโt believe me. Direct Debit cancelled. Congratulations on the customer-retention masterclass.@TalkTalk
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Steven A. McKay (@SA_McKay) reported@Hayz35Hw @TalkTalk I'm on live chat with them now, apparently there's some fault between them and my house so I need to do some tests. Which probably doesn't help you but suggests it's a fault at my end, so yours may resolve itself on its own soon
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John Traynor ๐พ๐ช (Ducksoap) (@Mr_JDTraynor) reported@Girlw0ndr I've had TalkTalk for six years and it has never let me down.
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Volodymyr Pavlenko (@mindinpanic) reported@business TalkTalk offloading wholesale to Telecel is the sensible move, the consumer side has been dragging them down
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SweetJane451 (@SweetJane451) reported@talktalk are you having issues in W2 London again? Just to report the speeds of broadband are extremely slow AGAIN. .05Mbps at ยฃ49.61 per month @TalkTalk
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โ๐ฃ๐๐๐ฅ๐ช ๐พ๐ ๐ฃ๐๐๐๐ (@CraftyGori54267) reported@JohnPockett @churchofengland "Hmmm, I wonder how I can damage comms even more?" she may have wondered to herself one day. "I know - I'll install TalkTalk to run the shonky Horizon system on - what's the worst that can happen? Here endeth today's lessen (sic)"
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MarionWindsor - #FBPE (@Go4gold100) reported@TalkTalk what's happened to Talk Talk? The efficiency is reverting to type - awful! I'm wrongly refused the removal of Callsafe to be replaced with Last Call Barring. Lengthy talks & promises, when I'm on holiday, then end up with none!! Unbelievable!