TalkTalk outages and service status in Canterbury, England

Problems in the last 24 hours in Canterbury, England

The chart below shows the number of TalkTalk reports we have received in the last 24 hours from users in Canterbury, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

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TalkTalk Issues Reports Near Canterbury, England

Latest outage, problems and issue reports in Canterbury and nearby locations:

• 
  Lynn Parry (@ltibby17) reported 3 minutes ago from Whitfield, England

  @TalkTalk I requested an upgrade online a couple of weeks ago. Estimated go live has passed with no sign and account says pending - but no orders when you click it. Help please. Working from home so need faster.

• 
  Susan Wright (@suewright75) reported 8 minutes ago from Herne Bay, England

  @TalkTalk you send email you provide broad band but we can’t contact for help by email.

• 
  𝕕𝕒𝕫𝕤𝕟𝕠𝕨𝕞𝕒𝕟 ⛄ (@dazsnowman) reported 9 minutes ago from Hawkinge, England

  @TalkTalk awful service. Don't go anywhere near them.

• 
  𝕕𝕒𝕫𝕤𝕟𝕠𝕨𝕞𝕒𝕟 ⛄ (@dazsnowman) reported 27 minutes ago from Hawkinge, England

  @TalkTalk How can you move home and TalkTalk dont shutdown the phoneline, so the new occupier then can use the phone and start running up bills that you have to pay. After 3hrs on the phone to TalkTalk you get nowhere. Dont use TalkTalk absolute awful company to deal with.

• 
  Julie Wassmer (@juliewassmer) reported 31 minutes ago from Chestfield, England

  OK @TalkTalk - your Twitter profile says you're "here to help every day"?? No you're not! I left you for @vodafone on 11/1/21. They notified you on 11/12/20 & you're STILL BILLING ME EVERY MONTH! A Phillipines call centre worker always says I'll get no more bills - I do! Sort it!

• 
  Mick Hughes (@mickkh_98) reported 35 minutes ago from Chestfield, England

  @TalkTalk are really living up to their shit customer service. After months of correspondence and last couple of weeks contact by twitter feed, last week they escalated my case to their escalation team. Unsurprisingly no communication/resolution as yet! Help please @Telegraph !

• 
  Miss J-H (@MissJH_Edu) reported 39 minutes ago from Canterbury, England

  @TalkTalk Still not working 🙄

• 
  Joanne Rickard (@Gothic_Horror) reported 43 minutes ago from Canterbury, England

  @TalkTalk Good Afternoon, We seem to have very slow Internet in Canterbury, I keep losing my connection.

• 
  Susan Taber (@SusanTaber) reported 46 minutes ago from Shepherdswell, England

  @TalkTalk Sorry. Have been at my sister in laws. Apart from no landline now no internet !! Customer service manager Gift has been dealing with this and referred it on to CEO . Was meant to get call back today between 2-3pm but nothing . oubt .

• 
  whenpateswentup (@davegow1) reported 49 minutes ago from Canterbury, England

  @TalkTalk Yet again no internet whatsoever, can you explain why I pay £34.00 every month? Your service is shocking, in fact it’s terrible.

• 
  sue whittaker (@suewhittaker1) reported 51 minutes ago from Chestfield, England

  @TalkTalk 2/2 she still has no service. This is causing her and her family great anxiety. She is completely vulnerable . Please respond asap

• 
  sue whittaker (@suewhittaker1) reported 53 minutes ago from Chestfield, England

  @TalkTalk Absolutely disgusted by your service to an elderly lady who is dependent on her lifeline , which out of action due to her having no service from you for well over a week . Despite repeated calls from her daughter to yourselves, and a useless visit from an engineer 1/2

• 
  𝕕𝕒𝕫𝕤𝕟𝕠𝕨𝕞𝕒𝕟 ⛄ (@dazsnowman) reported 54 minutes ago from Hawkinge, England

  Another call to @TalkTalk getting nowhere I've informed them ,we moved home on 25th June and new occupier is using my phoneline. Want the line stopped or barred....Their reply We cant terminate line until 24th July". @TalkTalk is the worst company I've ever dealt with

• 
  Les Hemmings 🇪🇺 (@LesHemmings) reported 55 minutes ago from Lyminge, England

  @TalkTalk If your just going to spout corporate bolloc... Ahem, rubbish about what, by all the data I've seen, a massive outage of broadband services. Personally I was without broadband for hours after midnight last night!

• 
  Susan Taber (@SusanTaber) reported 57 minutes ago from Shepherdswell, England

  @TalkTalk Tel 01843 650944 1011736301 customer number. Now no landline. No internet Just got home from sister in laws . Feel unhappy leaving her with just a mobile but I have to come home . Back there tomorrow

TalkTalk Issues Reports

Latest outage, problems and issue reports in social media:

• 
  CyborgCybernat (@RabMcPhoto) reported 5 minutes ago

  Hey @TalkTalk what's going on? I've just found out that my landline isn't working. When I pick up the handset, the line is dead, and when I ring the # I get the engaged signal. Please get this sorted ASAP; I'm very ill & need to be able to contact my medical team at all times.

• 
  NUV (@NUVfilms) reported 15 minutes ago

  @TalkTalk & @WeAreOpenreach I’ve been left without internet for almost 48hrs. The issue is unknown, the internet randomly stopped working and I’ve been informed an engineer is on their way. I live in central London, not sure why it’s taking so long. Pls send help!

• 
  Ruth Lampard (@ruth_lampard) reported 16 minutes ago

  @TalkTalk No answer. The first @TalkTalk customer service number simply disconnected as it didn’t recognise the phone number of a closed account. The second number led to options - all the ones I tried previously led to disconnection and a link to chat. In the end …

• 
  Nick Fletcher (@GaribaldiNG2) reported 18 minutes ago

  @TalkTalk over the last couple of months Ive tried to log in to renew my contract rather than pay the out of contract price. Thought there was a mobile issue logging in. Today I remembered to try laptop at work and still cant log in. Guess you want the higher price from me eh?

• 
  Jack Rtd. 🏴󠁧󠁢󠁷󠁬󠁳󠁿🇮🇨 (@jacks_almanac) reported 20 minutes ago

  Re your business account people: they are the most spectacularly useless script-reading nincompoops I’ve dealt with. I cannot access my own account because you’ve decided an email I have never used is the only acceptable proof I exist. I’ve provided every piece of ID except my inside-leg measurement. You still don’t believe me. Direct Debit cancelled. Congratulations on the customer-retention masterclass.@TalkTalk

• 
  FabFlamingoTuitionCo (@fab_flamingoo) reported 20 minutes ago

  Spent 2 hrs 20 mins trying to resolve an issue with @TalkTalk. Received a router that was clearly faulty, damaged and previously used. Trying to charge me. Multiple transfers btw teams, full diagnostics completed, photos provided, still no resolution. @TalkTalk

• 
  FabFlamingoTuitionCo (@fab_flamingoo) reported 20 minutes ago

  Spent 2 hrs 50 mins trying to resolve an issue with @TalkTalk Received a router that was clearly faulty, damaged and previously used. Trying to charge me. Multiple transfers btw teams, full diagnostics completed, photos provided, still no resolution. Joke Company

• 
  Ruth Lampard (@ruth_lampard) reported 20 minutes ago

  Well. A bad experience with TalkTalk today - simply trying to get a refund on my mother in law’s closed account. £50 ish owing. I had previously been able to speak to a person, but a “new route” diverts me to chat. Currently 90 mins into chat… 1/x

• 
  Ruby Atkin (@ruby__ema) reported 24 minutes ago

  @TalkTalk why is your WiFi so bad atm it’s like you’ve given up

• 
  MR COOL (@Lifeline04India) reported 27 minutes ago

  @TalkTalk talk Talk is Down Globally? Please confirm as ur support team is pathetic