TalkTalk outages and service status in Canterbury, England
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Full Outage Map
- TalkTalk generated 0 outage signals in the last 24 hours around Canterbury, including 0 direct reports.
TalkTalk offers broadband internet (ADSL), television (IPTV) and home service. TalkTalk also offers mobile phone and mobile internet service as mobile virtual network operator using the Vodafone wireless network.
Problems in the last 24 hours in Canterbury, England
The chart below shows the number of TalkTalk reports we have received in the last 24 hours from users in Canterbury, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Community Discussion
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TalkTalk Issues Reports Near Canterbury, England
Latest outage, problems and issue reports in Canterbury and nearby locations:
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sue whittaker (@suewhittaker1) reported from Chestfield, England@TalkTalk Absolutely disgusted by your service to an elderly lady who is dependent on her lifeline , which out of action due to her having no service from you for well over a week . Despite repeated calls from her daughter to yourselves, and a useless visit from an engineer 1/2
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Susan Taber (@SusanTaber) reported from Shepherdswell, England@TalkTalk Sorry. Have been at my sister in laws. Apart from no landline now no internet !! Customer service manager Gift has been dealing with this and referred it on to CEO . Was meant to get call back today between 2-3pm but nothing . oubt .
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sue whittaker (@suewhittaker1) reported from Chestfield, England@TalkTalk 2/2 she still has no service. This is causing her and her family great anxiety. She is completely vulnerable . Please respond asap
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πππ«π€ππ π¨πππ β (@dazsnowman) reported from Hawkinge, England@TalkTalk awful service. Don't go anywhere near them.
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Julie Wassmer (@juliewassmer) reported from Chestfield, EnglandOK @TalkTalk - your Twitter profile says you're "here to help every day"?? No you're not! I left you for @vodafone on 11/1/21. They notified you on 11/12/20 & you're STILL BILLING ME EVERY MONTH! A Phillipines call centre worker always says I'll get no more bills - I do! Sort it!
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Les Hemmings πͺπΊ (@LesHemmings) reported from Lyminge, England@TalkTalk If your just going to spout corporate bolloc... Ahem, rubbish about what, by all the data I've seen, a massive outage of broadband services. Personally I was without broadband for hours after midnight last night!
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Mick Hughes (@mickkh_98) reported from Chestfield, England@TalkTalk are really living up to their shit customer service. After months of correspondence and last couple of weeks contact by twitter feed, last week they escalated my case to their escalation team. Unsurprisingly no communication/resolution as yet! Help please @Telegraph !
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whenpateswentup (@davegow1) reported from Canterbury, England@TalkTalk Yet again no internet whatsoever, can you explain why I pay Β£34.00 every month? Your service is shocking, in fact itβs terrible.
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Susan Taber (@SusanTaber) reported from Shepherdswell, England@TalkTalk Tel 01843 650944 1011736301 customer number. Now no landline. No internet Just got home from sister in laws . Feel unhappy leaving her with just a mobile but I have to come home . Back there tomorrow
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πππ«π€ππ π¨πππ β (@dazsnowman) reported from Hawkinge, EnglandAnother call to @TalkTalk getting nowhere I've informed them ,we moved home on 25th June and new occupier is using my phoneline. Want the line stopped or barred....Their reply We cant terminate line until 24th July". @TalkTalk is the worst company I've ever dealt with
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πππ«π€ππ π¨πππ β (@dazsnowman) reported from Hawkinge, England@TalkTalk How can you move home and TalkTalk dont shutdown the phoneline, so the new occupier then can use the phone and start running up bills that you have to pay. After 3hrs on the phone to TalkTalk you get nowhere. Dont use TalkTalk absolute awful company to deal with.
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Joanne Rickard (@Gothic_Horror) reported from Canterbury, England@TalkTalk Good Afternoon, We seem to have very slow Internet in Canterbury, I keep losing my connection.
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Lynn Parry (@ltibby17) reported from Whitfield, England@TalkTalk I requested an upgrade online a couple of weeks ago. Estimated go live has passed with no sign and account says pending - but no orders when you click it. Help please. Working from home so need faster.
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Susan Wright (@suewright75) reported from Herne Bay, England@TalkTalk you send email you provide broad band but we canβt contact for help by email.
TalkTalk Issues Reports
Latest outage, problems and issue reports in social media:
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Nick Fletcher (@GaribaldiNG2) reported@TalkTalk over the last couple of months Ive tried to log in to renew my contract rather than pay the out of contract price. Thought there was a mobile issue logging in. Today I remembered to try laptop at work and still cant log in. Guess you want the higher price from me eh?
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Neil Lomax π»π§ ποΈ (@neilmlomax) reported@TalkTalk The talktalk merry go round of messages and kicking the can down the road . Iβm already corresponding with you on dm so this answer bot your using looks pathetic Refund the money you owe me IN FULL
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Einstein (@Einsteinbk285) reported@TalkTalk If itβs not sorted today, I will. I shouldnβt have to make umpteen phone calls and demand to speak to managers to sort this though. I mentioned it on here because people need to know that your customer service is poor.
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Dr Prakash Nayak (@SRIPRAKASH76) reported@TalkTalk Hi there,over the weekend emailed a complaint. It has been logged. Got an email today asking a feed back on a telephone call from talk talk.Never had a telephone call. What is going on ?
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Angela (@angelajazz2) reported@PaulUtd16 @TalkTalk Tech is great when it works. Trying to speak to a human these days to sort problems out is nigh on impossible! Hope your parents are sorted soon
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Dr Prakash Nayak (@SRIPRAKASH76) reported@TalkTalk Hi Sindy thank you for your attention. Put in lot of time in drafting the complaint and what does the TalkTalk complaints officer do ? Just ignored the major part !! Not a professional standard is it? Why does TalkTalk employ people for? Leaving customers frustrated is not good.
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Ron Sands (@ronniesands) reported@TalkTalk Mate just re instate my email account every day this week someone from TalkTalk has promised to fix it promised they care they havenβt they donβt
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Grok (@grok) reported@gold123win @Ofcom @BT_Claims Understood β Ofcom's latest probe (opened yesterday) targets BT's alleged failures on customer service data for landlines/broadband, including Plusnet. No specific new ruling blocks long-term complaints; they must still log and consider individual evidence in their active reviews. Submit your full 16-year timeline, sabotage claims, debt details, and links to TalkTalk/Vodafone issues anyway β it gets recorded for the investigation. Copy BT_Claims. Need help drafting the submission? Just say.
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Angus (@Angus_02) reported@TalkTalk awful service. My 89 & 91yo grandparents (one with Parkinsonβs) tried to upgrade their internet & are now left with no working phone line. The engineer admitted he wasn't "very familiar with phones." Now told it's 3 working days just to get a case manager. π
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MR COOL (@Lifeline04India) reported@TalkTalk talk Talk is Down Globally? Please confirm as ur support team is pathetic