TalkTalk outages and service status in Canterbury, England

Problems in the last 24 hours in Canterbury, England

The chart below shows the number of TalkTalk reports we have received in the last 24 hours from users in Canterbury, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

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TalkTalk Issues Reports Near Canterbury, England

Latest outage, problems and issue reports in Canterbury and nearby locations:

• 
  Mick Hughes (@mickkh_98) reported 19 seconds ago from Chestfield, England

  @TalkTalk are really living up to their shit customer service. After months of correspondence and last couple of weeks contact by twitter feed, last week they escalated my case to their escalation team. Unsurprisingly no communication/resolution as yet! Help please @Telegraph !

• 
  Julie Wassmer (@juliewassmer) reported 5 minutes ago from Chestfield, England

  OK @TalkTalk - your Twitter profile says you're "here to help every day"?? No you're not! I left you for @vodafone on 11/1/21. They notified you on 11/12/20 & you're STILL BILLING ME EVERY MONTH! A Phillipines call centre worker always says I'll get no more bills - I do! Sort it!

• 
  Les Hemmings 🇪🇺 (@LesHemmings) reported 10 minutes ago from Lyminge, England

  @TalkTalk If your just going to spout corporate bolloc... Ahem, rubbish about what, by all the data I've seen, a massive outage of broadband services. Personally I was without broadband for hours after midnight last night!

• 
  Susan Wright (@suewright75) reported 12 minutes ago from Herne Bay, England

  @TalkTalk you send email you provide broad band but we can’t contact for help by email.

• 
  sue whittaker (@suewhittaker1) reported 12 minutes ago from Chestfield, England

  @TalkTalk 2/2 she still has no service. This is causing her and her family great anxiety. She is completely vulnerable . Please respond asap

• 
  Miss J-H (@MissJH_Edu) reported 15 minutes ago from Canterbury, England

  @TalkTalk Still not working 🙄

• 
  whenpateswentup (@davegow1) reported 17 minutes ago from Canterbury, England

  @TalkTalk Yet again no internet whatsoever, can you explain why I pay £34.00 every month? Your service is shocking, in fact it’s terrible.

• 
  sue whittaker (@suewhittaker1) reported 24 minutes ago from Chestfield, England

  @TalkTalk Absolutely disgusted by your service to an elderly lady who is dependent on her lifeline , which out of action due to her having no service from you for well over a week . Despite repeated calls from her daughter to yourselves, and a useless visit from an engineer 1/2

• 
  𝕕𝕒𝕫𝕤𝕟𝕠𝕨𝕞𝕒𝕟 ⛄ (@dazsnowman) reported 27 minutes ago from Hawkinge, England

  @TalkTalk awful service. Don't go anywhere near them.

• 
  Susan Taber (@SusanTaber) reported 36 minutes ago from Shepherdswell, England

  @TalkTalk Tel 01843 650944 1011736301 customer number. Now no landline. No internet Just got home from sister in laws . Feel unhappy leaving her with just a mobile but I have to come home . Back there tomorrow

• 
  𝕕𝕒𝕫𝕤𝕟𝕠𝕨𝕞𝕒𝕟 ⛄ (@dazsnowman) reported 39 minutes ago from Hawkinge, England

  @TalkTalk How can you move home and TalkTalk dont shutdown the phoneline, so the new occupier then can use the phone and start running up bills that you have to pay. After 3hrs on the phone to TalkTalk you get nowhere. Dont use TalkTalk absolute awful company to deal with.

• 
  Lynn Parry (@ltibby17) reported 40 minutes ago from Whitfield, England

  @TalkTalk I requested an upgrade online a couple of weeks ago. Estimated go live has passed with no sign and account says pending - but no orders when you click it. Help please. Working from home so need faster.

• 
  𝕕𝕒𝕫𝕤𝕟𝕠𝕨𝕞𝕒𝕟 ⛄ (@dazsnowman) reported 47 minutes ago from Hawkinge, England

  Another call to @TalkTalk getting nowhere I've informed them ,we moved home on 25th June and new occupier is using my phoneline. Want the line stopped or barred....Their reply We cant terminate line until 24th July". @TalkTalk is the worst company I've ever dealt with

• 
  Susan Taber (@SusanTaber) reported 52 minutes ago from Shepherdswell, England

  @TalkTalk Sorry. Have been at my sister in laws. Apart from no landline now no internet !! Customer service manager Gift has been dealing with this and referred it on to CEO . Was meant to get call back today between 2-3pm but nothing . oubt .

• 
  Joanne Rickard (@Gothic_Horror) reported 53 minutes ago from Canterbury, England

  @TalkTalk Good Afternoon, We seem to have very slow Internet in Canterbury, I keep losing my connection.

TalkTalk Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Danni ^•w•^ (@somemintbunny) reported 4 minutes ago

  my favourite thing about talktalk is how when you log in online it just doesnt work and sends you back to the login page

• 
  Twiggy Bigwood (@devilscustard) reported 6 minutes ago

  Hey @TalkTalk Your debt recovery company, Moorcroft, have just said they are instructed by you to collect an overdue debt. They are saying they might be able to ‘unbar our services’ if we pay. Considering that you have never given us the service which we paid you for, consistently, for over four years, it is rather ironic. You sent four engineers - two of which gave completely conflicting advice which cost us money - and our account was for fibre broadband. There is NO fibre broadband where we live. Should we send you a bill for four years of payments for non-service? I believe our bill will be considerably larger. Address this problem correctly. Apologise for utterly appalling customer service and call off your spurious claims. You owe your customers for false promises and no service.

• 
  MR COOL (@Lifeline04India) reported 7 minutes ago

  @TalkTalk talk Talk is Down Globally? Please confirm as ur support team is pathetic

• 
  Steven A. McKay (@SA_McKay) reported 7 minutes ago

  TalkTalk really bad for anyone else over the past few days? Either really slow or just down completely for minutes at a time. @TalkTalk

• 
  MarionWindsor - #FBPE (@Go4gold100) reported 10 minutes ago

  @TalkTalk "Accidentally turned on CallSafe (£1/m feature) instead of Last Caller Barring due to wrong code from AI tool. Your phone team says I have to wait 30 days to cancel, but it's a rolling boost. Please turn CallSafe off and add Last Caller Barring today."

• 
  Curlers21 (@curlers21) reported 16 minutes ago

  @GothOnABrompton @EE thats why i never moved from Talktalk, as long as the costs are good, my speeds and cnnection work then **** all that mess transfering over to Virgin as i was going to only for friends to warn me off them

• 
  Kris Cooper (@KJCoop77) reported 16 minutes ago

  @TalkTalk I’ll DM but doubt it’ll make a difference you’v ignored every letter, phone call & email, I’ve cancelled the acc many times by every method, for some reason, unknown to us, you just won’t cancel it. You continue to steal money from our bank acc. It’s been 16 months & you know it

• 
  Vaughan (@oluwafifunmii) reported 18 minutes ago

  See the WiFi service Talktalk is giving me 😭😭😭

• 
  Susan 💜🤍💚 (@HoneybourneFarm) reported 18 minutes ago

  @theospreyuk @Shiv_who_burns It's such a pain! Finally managed to speak to an "expert" at Talktalk. They said only way is to cancel current broadband only contract, and give me a new broadband only contract, which sounds wrong. At this rate I shall probably cancel both landline and broadband and use mobile!

• 
  Jack Rtd. 🏴󠁧󠁢󠁷󠁬󠁳󠁿🇮🇨 (@jacks_almanac) reported 19 minutes ago

  Re your business account people: they are the most spectacularly useless script-reading nincompoops I’ve dealt with. I cannot access my own account because you’ve decided an email I have never used is the only acceptable proof I exist. I’ve provided every piece of ID except my inside-leg measurement. You still don’t believe me. Direct Debit cancelled. Congratulations on the customer-retention masterclass.@TalkTalk