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TalkTalk

TalkTalk outages and service status in Canterbury, England

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Full Outage Map
  • TalkTalk generated 0 outage signals in the last 24 hours around Canterbury, including 0 direct reports.

TalkTalk offers broadband internet (ADSL), television (IPTV) and home service. TalkTalk also offers mobile phone and mobile internet service as mobile virtual network operator using the Vodafone wireless network.

Problems in the last 24 hours in Canterbury, England

The chart below shows the number of TalkTalk reports we have received in the last 24 hours from users in Canterbury, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

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Community Discussion

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TalkTalk Issues Reports Near Canterbury, England

Latest outage, problems and issue reports in Canterbury and nearby locations:

  • dazsnowman
    ๐••๐•’๐•ซ๐•ค๐•Ÿ๐• ๐•จ๐•ž๐•’๐•Ÿ โ›„ (@dazsnowman) reported from Hawkinge, England

    Another call to @TalkTalk getting nowhere I've informed them ,we moved home on 25th June and new occupier is using my phoneline. Want the line stopped or barred....Their reply We cant terminate line until 24th July". @TalkTalk is the worst company I've ever dealt with

  • ltibby17
    Lynn Parry (@ltibby17) reported from Whitfield, England

    @TalkTalk I requested an upgrade online a couple of weeks ago. Estimated go live has passed with no sign and account says pending - but no orders when you click it. Help please. Working from home so need faster.

  • SusanTaber
    Susan Taber (@SusanTaber) reported from Shepherdswell, England

    @TalkTalk Sorry. Have been at my sister in laws. Apart from no landline now no internet !! Customer service manager Gift has been dealing with this and referred it on to CEO . Was meant to get call back today between 2-3pm but nothing . oubt .

  • mickkh_98
    Mick Hughes (@mickkh_98) reported from Chestfield, England

    @TalkTalk are really living up to their shit customer service. After months of correspondence and last couple of weeks contact by twitter feed, last week they escalated my case to their escalation team. Unsurprisingly no communication/resolution as yet! Help please @Telegraph !

  • suewhittaker1
    sue whittaker (@suewhittaker1) reported from Chestfield, England

    @TalkTalk 2/2 she still has no service. This is causing her and her family great anxiety. She is completely vulnerable . Please respond asap

  • dazsnowman
    ๐••๐•’๐•ซ๐•ค๐•Ÿ๐• ๐•จ๐•ž๐•’๐•Ÿ โ›„ (@dazsnowman) reported from Hawkinge, England

    @TalkTalk How can you move home and TalkTalk dont shutdown the phoneline, so the new occupier then can use the phone and start running up bills that you have to pay. After 3hrs on the phone to TalkTalk you get nowhere. Dont use TalkTalk absolute awful company to deal with.

  • suewright75
    Susan Wright (@suewright75) reported from Herne Bay, England

    @TalkTalk you send email you provide broad band but we canโ€™t contact for help by email.

  • LesHemmings
    Les Hemmings ๐Ÿ‡ช๐Ÿ‡บ (@LesHemmings) reported from Lyminge, England

    @TalkTalk If your just going to spout corporate bolloc... Ahem, rubbish about what, by all the data I've seen, a massive outage of broadband services. Personally I was without broadband for hours after midnight last night!

  • dazsnowman
    ๐••๐•’๐•ซ๐•ค๐•Ÿ๐• ๐•จ๐•ž๐•’๐•Ÿ โ›„ (@dazsnowman) reported from Hawkinge, England

    @TalkTalk awful service. Don't go anywhere near them.

  • SusanTaber
    Susan Taber (@SusanTaber) reported from Shepherdswell, England

    @TalkTalk Tel 01843 650944 1011736301 customer number. Now no landline. No internet Just got home from sister in laws . Feel unhappy leaving her with just a mobile but I have to come home . Back there tomorrow

  • MissJH_Edu
    Miss J-H (@MissJH_Edu) reported from Canterbury, England

    @TalkTalk Still not working ๐Ÿ™„

  • juliewassmer
    Julie Wassmer (@juliewassmer) reported from Chestfield, England

    OK @TalkTalk - your Twitter profile says you're "here to help every day"?? No you're not! I left you for @vodafone on 11/1/21. They notified you on 11/12/20 & you're STILL BILLING ME EVERY MONTH! A Phillipines call centre worker always says I'll get no more bills - I do! Sort it!

  • suewhittaker1
    sue whittaker (@suewhittaker1) reported from Chestfield, England

    @TalkTalk Absolutely disgusted by your service to an elderly lady who is dependent on her lifeline , which out of action due to her having no service from you for well over a week . Despite repeated calls from her daughter to yourselves, and a useless visit from an engineer 1/2

  • Gothic_Horror
    Joanne Rickard (@Gothic_Horror) reported from Canterbury, England

    @TalkTalk Good Afternoon, We seem to have very slow Internet in Canterbury, I keep losing my connection.

  • davegow1
    whenpateswentup (@davegow1) reported from Canterbury, England

    @TalkTalk Yet again no internet whatsoever, can you explain why I pay ยฃ34.00 every month? Your service is shocking, in fact itโ€™s terrible.

TalkTalk Issues Reports

Latest outage, problems and issue reports in social media:

  • angelajazz2
    Angela (@angelajazz2) reported

    @TalkTalk Facebook. Was referred to the support on the website and an agent who left me there for 45mins

  • graham69717
    Bill Graham (@graham69717) reported

    @entrustTMF @virginmedia Only way to get good service is to use BT/Open Reach as provider; but you will pay! I have had Shell, TalkTalk and now Utility Warehouse as my contract changed hands. All equally poor in their own way. At last house, in the middle of nowhere, had BT, and never had a problem.

  • llqdave
    Dave O (@llqdave) reported

    @TalkTalk Sindy, why do you think that would help? Who would you refer me to, other than the customer service department that is ignoring me? #Talktalk lie by email. And then lie about the lies. They have no idea how the billing system works. If they phone you, they just talk over you.

  • sabu_maramon
    sabu zachariah (@sabu_maramon) reported

    @TalkTalk Thanks for the reply I have 6 months no land lines ( lots of issues because of that I wasnโ€™t aware of) anyway sorted BB speed is low / sometimes buffering, for months, OR engineer came solve this problem, now I have to pay his fees ?? Your manager canโ€™t solve this issue,

  • JoannaR47564283
    Joanna Ross (@JoannaR47564283) reported

    @jomickane @Benleo @virginmedia I tried to transfer from Talktalk to Virgin but on the handover day Virgin never turned up after waiting for them all day. Then they told me the service wasnโ€™t available in my area. Went crawling back to Talk talk.

  • Scampicus
    mpc (@Scampicus) reported

    @TalkTalk Never known a company to do so much to make life impossible for the customer. chat service doesnโ€™t work, phone service doesnโ€™t work, X messages useless. they say DM us and make sure they switch off DMโ€™s .

  • xsandwich
    xsandwich (@xsandwich) reported

    @TalkTalk Utterly abysmal customer service. Initial chat online re: end of my contract; misinformed and dismissed. Apparently escalated to Customer Service management to hear back within 24 hours. Nothing; it's two weeks later. #badcustomerservice @Ofcom

  • JohnFielder1
    โ˜ฎ๏ธ John Fielder - #NeverAgain for anyone (@JohnFielder1) reported

    Had @talktalk full fibre for 9 days now. Not impressed as it has never worked. They have set up their end incorrectly, and seem in no hurry to fix it. Their engineer not coming until Tuesday pm Not sure why they insist on an engineer to my house as the problem isn't here

  • bigoltiddies
    Tigol (@bigoltiddies) reported

    @JU51LNS @TalkTalk It was never YOUR email, it belonged to TalkTalk and they simply rented it to you as a perk of being subscribed to their service. You've cancelled or are cancelling so they're no longer giving you a free email and instead asking you to pay. BT does/did the same. As did/does Sky. Virginmedia just straight delete the email address after 90 days. You're making a deal out of nothing. Pay the fiver a month and use the time to port out valuable emails by forwarding them to your other email then when you're confident you've got it all transferred, cancel the payment.

  • ruby__ema
    Ruby Atkin (@ruby__ema) reported

    @TalkTalk why is your WiFi so bad atm itโ€™s like youโ€™ve given up