TalkTalk Outage Report in Cheltenham, Gloucestershire, England
Problems detected
Users are reporting problems related to: internet, wi-fi and total blackout.
The latest reports from users having issues in Cheltenham come from postal codes GL50.
TalkTalk offers broadband internet (ADSL), television (IPTV) and home service. TalkTalk also offers mobile phone and mobile internet service as mobile virtual network operator using the Vodafone wireless network.
Full Outage Map
E-mailProblems in the last 24 hours in Cheltenham, England
The chart below shows the number of TalkTalk reports we have received in the last 24 hours from users in Cheltenham and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
December 14: Problems at TalkTalk
TalkTalk is having issues since 08:00 AM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by TalkTalk users through our website.
-
Internet (64%)
-
Wi-fi (13%)
-
Total Blackout (11%)
-
E-mail (8%)
-
Phone (4%)
-
TV (1%)
Live Outage Map Near Cheltenham, Gloucestershire, England
The most recent TalkTalk outage reports came from the following cities: Stonehouse, Cheltenham and Gloucester.
| City | Problem Type | Report Time |
|---|---|---|
 Stonehouse |
Internet | |
| Cheltenham |
Internet | |
| Gloucester |
Phone | |
| Gloucester |
Total Blackout | |
| Cheltenham |
Internet | |
| Cheltenham |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
TalkTalk Issues Reports Near Cheltenham, England
Latest outage, problems and issue reports in Cheltenham and nearby locations:
-
Barbara Sue Attwood
(@BSAttwoodUK) reported
from
Cheltenham, England
@TalkTalk We paid extra to watch football today and missed half the game because of bad signal. Worse than Fulham!
-
WorkingClassZero
(@working_zero) reported
from
Cheltenham, England
@marktewk Yes, never had a problem, but it took a hell of a effort to convince them the problem was elsewhere, eventually the problem was with openreach which effected Sky BT TalkTalk customers
-
Lise Lewis
(@BlueskyIntl) reported
from
Cheltenham, England
... and so no promised TalkTalk manager call. However I have a new customer welcome mail with mid-June connection Absolutely no help to a business owner reliant on internet connection Come on TalkTalk change outdated paralysing processes! Thanks to all who shared my frustration
-
WorkingClassZero
(@working_zero) reported
from
Cheltenham, England
No Internet for a week now with #talktalk probably spent 3 hours talking on phone many more hours online none can solve the problem as with 20 other houses nearby #sky #BT its obviously a#openreach problem but none of them work together to resolve the problem,
-
WorkingClassZero
(@working_zero) reported
from
Cheltenham, England
So no progress with Internet problems with #talktalk since Sunday just going around in circles 4 days now, it is clearly a #openreach problem it's effecting BT, Sky customers in this area If this is not sorted I'm going back to #Virgin clearlybroadband are as bad as our roads
-
Barbara Sue Attwood
(@BSAttwoodUK) reported
from
Cheltenham, England
@TalkTalk No internet in Cheltenham last couple hours. What is wrong? Help please!
-
WorkingClassZero
(@working_zero) reported
from
Cheltenham, England
@TalkTalk I did not, but it is not just me, it's effecting all our phones not just lap top, there are dozens of other houses in the area who are either BT TalkTalk Sky, this I believe is a issue with open reach But no one wants to contact them
-
WorkingClassZero
(@working_zero) reported
from
Cheltenham, England
@TalkTalk Yes I'm having problems with my broadband, plus I'm not the only person in my area, this has been going on since Sunday, received another Router today and still having same issues
-
WorkingClassZero
(@working_zero) reported
from
Cheltenham, England
@TalkTalk I have a engineer coming next week they have tried everything same problem for houses in the area, it's a out reach problem
-
Lise Lewis
(@BlueskyIntl) reported
from
Cheltenham, England
The continuing saga of TalkTalk After 1 hour yesterday and 2.25 hours today still have no resolution! I received a letter from Talk Talk claiming I’d requested a change of provider however ‘it wasn’t too late to change my mind’! This claim is so NOT true! More to come!
-
Barbara Sue Attwood
(@BSAttwoodUK) reported
from
Cheltenham, England
@Hoppo101 We had a terrible times as signal wouldn't hold. Reported it to Talktalk who fixed problem. No problems 2nd half.
-
Lise Lewis
(@BlueskyIntl) reported
from
Cheltenham, England
I’ve been a TalkTalk customer for many years and evidently the only way to resolve is start a new account! 5 operatives + 3.25 hours of calls later, several times ‘being on hold’ with the same mind numbing music and all managers in meetings or on calls I’m still disconnected!
-
Lise Lewis
(@BlueskyIntl) reported
from
Cheltenham, England
Just had the most incredibly dismal experience of customer service with TalkTalk. This is not about the regurgitation of CS placatory comments that are expertly delivered by operatives with no ability to help with anything outside the prescribed script. More in the next tweet!
-
Barbara Sue Attwood
(@BSAttwoodUK) reported
from
Cheltenham, England
@TalkTalk Why is our wifi signal so bad this last week, esp today??
-
WorkingClassZero
(@working_zero) reported
from
Cheltenham, England
@saisieplums We had a issue in this area and it effected Sky BT and TalkTalk it was a openreach issue who they all depend on, but how talktalk delt with it was useless they would not believe me that was not just my property
-
Pili Luna
(@lunabyname) reported
from
Cheltenham, England
@jdalby360 @TalkTalk Agreed. Awful company & the people on the phones are so rude. Get shot of them JD!
-
Lise Lewis
(@BlueskyIntl) reported
from
Churchdown, England
@TalkTalk Hi Jo as you see in messages I’ve already ‘had someone looking into this’ - in fact 5 people during 3.25 hours of hanging asking for an unrequested disconnection to be stopped This didn’t happen Can you make it happen without me becoming a new customer? Lise
-
Barb 💙
(@BJM38) reported
from
Gloucestershire, England
@TalkTalk Hi I’m having problems with my broadband I’m in Gl4 5YX . Orange light flashing on rhouter , have switched off and back on but still same Help !!
-
Tom
(@Glawsboy84) reported
from
Brockworth, England
@Doddy__ @bt_uk swore I’d never go back there again after my last horrendous experience with them, but faced with the choice of them, TalkTalk or Vodafone I thought the best of a bed bunch (with the promise of £145 cash back & a Google Home!), we shall see!!
-
Elly Hoult
(@HoultElly) reported
from
Cheltenham, England
@Plusnet @plusnethelp your customer retention team are terrible. Been a customer for five years, wanted to stay and no incentive to do so. Moved to @TalkTalk
TalkTalk Issues Reports
Latest outage, problems and issue reports in social media:
-
Mark Hall
(@super_h) reported
@TalkTalk My new Fibre service has gone live but wifi isn't working and the Chat person I spoke with four an hour has been no help at all! How do I get this fixed please?
-
Peter
(@FereldanWizard) reported
@TalkTalk I want to cancel my contract and switch providers. Do I need to phone you or send written notice? I understand they'll be a fee to pay as I'm leaving early
-
Samantha Vernon
(@sammyvernon66) reported
@TalkTalk It is all over the internet saying talktalk is down ?
-
Leigh Anderson
(@_AndersonLeigh) reported
@TalkTalk my internet connection is down. Run a test via your site and it confirms issue but doesn’t give me the option to report it. Does that mean it’s already been logged?
-
Emma Dodd
(@BarefootEm) reported
@TalkTalk Hi Nikki, Why would I talk to anyone at TalkTalk when history shows that nobody listens?! If you want to resolve this issue, you can give me a ring, but I have wasted hours on this and everyone at TalkTalk has treated me like something they found on the bottom of their shoe.
-
Ems aka Plain Jane
(@ems_plain) reported
@hobbitoncentral It’s extremely worrisome. For those who aren’t particularly clued up. My mum gets fake phone calls from “TalkTalk”. I’ve told her to just hang up. If she’s in doubt ring 100 and the real TalkTalk answer. She’s 88
-
Mac McColgan
(@macmccolgan) reported
That time of year again... Can't upgrade on-line - can't remove an option I don't want. Twenty minute wait in call queue - to be cut off because they have an error. Can't start a chat because they are busy! Why do I put up with this crap from @TalkTalk?
-
Balint Marczin
(@NakamuraRTS) reported
In over 15 support sessions, @TalkTalk support staff were not able to figure out what the engineer found in 1 minute. I am on the wrong damn account since Dec 18. Please let me talk to someone that isn't using a cheat sheet to do their job.
-
Anna Pilkington
(@anniepilk) reported
@TalkTalk have the worst customer service centre ever. After an hour and half being on the phone, still nowhere. Fumingggggg
-
John Harvey 💜
(@Mr_John_Harvey_) reported
from
Exeter District, England
Update @TalkTalk - the signal is now dropping out approximately every 10 minutes... I’d like to get some work done today - the router is at present successfully thwarting me... 😬