TalkTalk Outage Report in Cheltenham, Gloucestershire, England
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TalkTalk offers broadband internet (ADSL), television (IPTV) and home service. TalkTalk also offers mobile phone and mobile internet service as mobile virtual network operator using the Vodafone wireless network.
Full Outage Map
E-mailProblems in the last 24 hours in Cheltenham, England
The chart below shows the number of TalkTalk reports we have received in the last 24 hours from users in Cheltenham and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at TalkTalk. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by TalkTalk users through our website.
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Internet (66%)
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Wi-fi (14%)
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E-mail (7%)
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Total Blackout (6%)
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Phone (6%)
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TV (2%)
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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TalkTalk Issues Reports Near Cheltenham, England
Latest outage, problems and issue reports in Cheltenham and nearby locations:
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WorkingClassZero
(@working_zero) reported
from
Cheltenham, England
No Internet for a week now with #talktalk probably spent 3 hours talking on phone many more hours online none can solve the problem as with 20 other houses nearby #sky #BT its obviously a#openreach problem but none of them work together to resolve the problem,
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Pili Luna
(@lunabyname) reported
from
Cheltenham, England
@jdalby360 @TalkTalk Agreed. Awful company & the people on the phones are so rude. Get shot of them JD!
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Lise Lewis
(@BlueskyIntl) reported
from
Cheltenham, England
... and so no promised TalkTalk manager call. However I have a new customer welcome mail with mid-June connection Absolutely no help to a business owner reliant on internet connection Come on TalkTalk change outdated paralysing processes! Thanks to all who shared my frustration
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WorkingClassZero
(@working_zero) reported
from
Cheltenham, England
So no progress with Internet problems with #talktalk since Sunday just going around in circles 4 days now, it is clearly a #openreach problem it's effecting BT, Sky customers in this area If this is not sorted I'm going back to #Virgin clearlybroadband are as bad as our roads
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Lise Lewis
(@BlueskyIntl) reported
from
Cheltenham, England
I’ve been a TalkTalk customer for many years and evidently the only way to resolve is start a new account! 5 operatives + 3.25 hours of calls later, several times ‘being on hold’ with the same mind numbing music and all managers in meetings or on calls I’m still disconnected!
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Barb 💙
(@BJM38) reported
from
Gloucestershire, England
@TalkTalk Hi I’m having problems with my broadband I’m in Gl4 5YX . Orange light flashing on rhouter , have switched off and back on but still same Help !!
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Lise Lewis
(@BlueskyIntl) reported
from
Churchdown, England
@TalkTalk Hi Jo as you see in messages I’ve already ‘had someone looking into this’ - in fact 5 people during 3.25 hours of hanging asking for an unrequested disconnection to be stopped This didn’t happen Can you make it happen without me becoming a new customer? Lise
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WorkingClassZero
(@working_zero) reported
from
Cheltenham, England
@marktewk Yes, never had a problem, but it took a hell of a effort to convince them the problem was elsewhere, eventually the problem was with openreach which effected Sky BT TalkTalk customers
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Barbara Sue Attwood
(@BSAttwoodUK) reported
from
Cheltenham, England
@TalkTalk Why is our wifi signal so bad this last week, esp today??
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Lise Lewis
(@BlueskyIntl) reported
from
Cheltenham, England
The continuing saga of TalkTalk After 1 hour yesterday and 2.25 hours today still have no resolution! I received a letter from Talk Talk claiming I’d requested a change of provider however ‘it wasn’t too late to change my mind’! This claim is so NOT true! More to come!
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WorkingClassZero
(@working_zero) reported
from
Cheltenham, England
@TalkTalk I have a engineer coming next week they have tried everything same problem for houses in the area, it's a out reach problem
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WorkingClassZero
(@working_zero) reported
from
Cheltenham, England
@saisieplums We had a issue in this area and it effected Sky BT and TalkTalk it was a openreach issue who they all depend on, but how talktalk delt with it was useless they would not believe me that was not just my property
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Barbara Sue Attwood
(@BSAttwoodUK) reported
from
Cheltenham, England
@Hoppo101 We had a terrible times as signal wouldn't hold. Reported it to Talktalk who fixed problem. No problems 2nd half.
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WorkingClassZero
(@working_zero) reported
from
Cheltenham, England
@TalkTalk I did not, but it is not just me, it's effecting all our phones not just lap top, there are dozens of other houses in the area who are either BT TalkTalk Sky, this I believe is a issue with open reach But no one wants to contact them
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Lise Lewis
(@BlueskyIntl) reported
from
Cheltenham, England
Just had the most incredibly dismal experience of customer service with TalkTalk. This is not about the regurgitation of CS placatory comments that are expertly delivered by operatives with no ability to help with anything outside the prescribed script. More in the next tweet!
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Barbara Sue Attwood
(@BSAttwoodUK) reported
from
Cheltenham, England
@TalkTalk We paid extra to watch football today and missed half the game because of bad signal. Worse than Fulham!
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Tom
(@Glawsboy84) reported
from
Brockworth, England
@Doddy__ @bt_uk swore I’d never go back there again after my last horrendous experience with them, but faced with the choice of them, TalkTalk or Vodafone I thought the best of a bed bunch (with the promise of £145 cash back & a Google Home!), we shall see!!
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WorkingClassZero
(@working_zero) reported
from
Cheltenham, England
@TalkTalk Yes I'm having problems with my broadband, plus I'm not the only person in my area, this has been going on since Sunday, received another Router today and still having same issues
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Barbara Sue Attwood
(@BSAttwoodUK) reported
from
Cheltenham, England
@TalkTalk No internet in Cheltenham last couple hours. What is wrong? Help please!
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Elly Hoult
(@HoultElly) reported
from
Cheltenham, England
@Plusnet @plusnethelp your customer retention team are terrible. Been a customer for five years, wanted to stay and no incentive to do so. Moved to @TalkTalk
TalkTalk Issues Reports
Latest outage, problems and issue reports in social media:
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Danny Saunders
(@_dannyfx) reported
@TalkTalk Help is a bit of an over statement. I've been without Internet since 05/11/2020 because of an issue caused by yourselves. Not even a resolution your CEO office could rectify. For a communications company your communication has been terrible.
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Andrei Frazchenko
(@frazsimo) reported
@TalkTalk @OmbudServices When asking to raise a complaint being told someone will call you back which doesn’t happen either
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Gina Nelson
(@GinaNelsonArt) reported
@TalkTalk you cannot take people's money, tell them an engineer is coming and then after he doesn't show up let us know we'll only get connected in a month's time. People need internet for work and you have no backup service or offer any alternative. Tell me that's not theft?
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Peter Reeve
(@psreeve) reported
Hey @Ofcom how can I make an official complaint about @talktalk? I have had no internet for over a week and every time I try to cancel the contract I'm told their system is down and they can't cancel my account. I'm at my wits-end here! Thanks
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Taliesin Wilce
(@Taliesin_John) reported
@TalkTalk were supposed to send an "engineer" out today to help install our new broadband and phone line, so was told to stay in the house until 1pm. No one has turned up and we're without any internet. I guess my uni work will have to wait 👍
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Jonny Brown
(@JJBrown992) reported
The worst service @TalkTalk no engineer available until Saturday!? How I am suppose to work? Your call centre is useless, so much background noise I am unable to hear the person. Definitely won’t be renewing my contract with you
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Smashleigh
(@Glitter_brawl) reported
@TalkTalk Hi! According to your website there are no problems with our connection, but we've had no internet for hour now. Reset the router etc with no joy. We are in WS1, can you help please?
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Trevor Kensit
(@KensitT) reported
That @TalkTalk can be so efficiently terrible, and not fulfil an order from Oct, then tell me they will process a brand new one but then suggest that will take them a month is soul destroying
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𝘉𝘦𝘵𝘩𝘢𝘯𝘺 𝘞𝘩𝘦𝘦𝘭𝘦𝘳𝘹𝘰
(@Bethwheeler_xo) reported
@TalkTalk Do not go with talk talk I have been waiting 7 weeks for my services to go live. Been told countless amounts of different things. Customer service is 0. They don't have a clue what they are doing. Tell you engineers will be coming out then tell you it's a different day.
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Kara
(@Kaystaring) reported
@TalkTalk Our WiFi service is an absolute joke. We are constantly kicked out and when we speed check it’s embarrassing. Please help with next steps as your automated phone system just tells me the service is fine!