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TalkTalk outages and service status in Cheltenham, England

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Full Outage Map
  • TalkTalk generated 0 outage signals in the last 24 hours around Cheltenham, including 0 direct reports.

TalkTalk offers broadband internet (ADSL), television (IPTV) and home service. TalkTalk also offers mobile phone and mobile internet service as mobile virtual network operator using the Vodafone wireless network.

Problems in the last 24 hours in Cheltenham, England

The chart below shows the number of TalkTalk reports we have received in the last 24 hours from users in Cheltenham, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

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Community Discussion

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TalkTalk Issues Reports Near Cheltenham, England

Latest outage, problems and issue reports in Cheltenham and nearby locations:

  • BSAttwoodUK
    Barbara Sue Attwood (@BSAttwoodUK) reported from Cheltenham, England

    @TalkTalk We paid extra to watch football today and missed half the game because of bad signal. Worse than Fulham!

  • working_zero
    WorkingClassZero (@working_zero) reported from Cheltenham, England

    No Internet for a week now with #talktalk probably spent 3 hours talking on phone many more hours online none can solve the problem as with 20 other houses nearby #sky #BT its obviously a#openreach problem but none of them work together to resolve the problem,

  • working_zero
    WorkingClassZero (@working_zero) reported from Cheltenham, England

    @marktewk Yes, never had a problem, but it took a hell of a effort to convince them the problem was elsewhere, eventually the problem was with openreach which effected Sky BT TalkTalk customers

  • working_zero
    WorkingClassZero (@working_zero) reported from Cheltenham, England

    @TalkTalk Yes I'm having problems with my broadband, plus I'm not the only person in my area, this has been going on since Sunday, received another Router today and still having same issues

  • working_zero
    WorkingClassZero (@working_zero) reported from Cheltenham, England

    So no progress with Internet problems with #talktalk since Sunday just going around in circles 4 days now, it is clearly a #openreach problem it's effecting BT, Sky customers in this area If this is not sorted I'm going back to #Virgin clearlybroadband are as bad as our roads

  • HoultElly
    Elly Hoult (@HoultElly) reported from Cheltenham, England

    @Plusnet @plusnethelp your customer retention team are terrible. Been a customer for five years, wanted to stay and no incentive to do so. Moved to @TalkTalk

  • BJM38
    Barb 💙 (@BJM38) reported from Gloucestershire, England

    @TalkTalk Hi I’m having problems with my broadband I’m in Gl4 5YX . Orange light flashing on rhouter , have switched off and back on but still same Help !!

  • lunabyname
    Pili Luna (@lunabyname) reported from Cheltenham, England

    @jdalby360 @TalkTalk Agreed. Awful company & the people on the phones are so rude. Get shot of them JD!

  • BlueskyIntl
    Lise Lewis (@BlueskyIntl) reported from Churchdown, England

    @TalkTalk Hi Jo as you see in messages I’ve already ‘had someone looking into this’ - in fact 5 people during 3.25 hours of hanging asking for an unrequested disconnection to be stopped This didn’t happen Can you make it happen without me becoming a new customer? Lise

  • BSAttwoodUK
    Barbara Sue Attwood (@BSAttwoodUK) reported from Cheltenham, England

    @Hoppo101 We had a terrible times as signal wouldn't hold. Reported it to Talktalk who fixed problem. No problems 2nd half.

  • Glawsboy84
    Tom (@Glawsboy84) reported from Brockworth, England

    @Doddy__ @bt_uk swore I’d never go back there again after my last horrendous experience with them, but faced with the choice of them, TalkTalk or Vodafone I thought the best of a bed bunch (with the promise of £145 cash back & a Google Home!), we shall see!!

  • BlueskyIntl
    Lise Lewis (@BlueskyIntl) reported from Cheltenham, England

    The continuing saga of TalkTalk After 1 hour yesterday and 2.25 hours today still have no resolution! I received a letter from Talk Talk claiming I’d requested a change of provider however ‘it wasn’t too late to change my mind’! This claim is so NOT true! More to come!

  • BSAttwoodUK
    Barbara Sue Attwood (@BSAttwoodUK) reported from Cheltenham, England

    @TalkTalk Why is our wifi signal so bad this last week, esp today??

  • working_zero
    WorkingClassZero (@working_zero) reported from Cheltenham, England

    @saisieplums We had a issue in this area and it effected Sky BT and TalkTalk it was a openreach issue who they all depend on, but how talktalk delt with it was useless they would not believe me that was not just my property

  • BlueskyIntl
    Lise Lewis (@BlueskyIntl) reported from Cheltenham, England

    I’ve been a TalkTalk customer for many years and evidently the only way to resolve is start a new account! 5 operatives + 3.25 hours of calls later, several times ‘being on hold’ with the same mind numbing music and all managers in meetings or on calls I’m still disconnected!

  • working_zero
    WorkingClassZero (@working_zero) reported from Cheltenham, England

    @TalkTalk I did not, but it is not just me, it's effecting all our phones not just lap top, there are dozens of other houses in the area who are either BT TalkTalk Sky, this I believe is a issue with open reach But no one wants to contact them

  • BSAttwoodUK
    Barbara Sue Attwood (@BSAttwoodUK) reported from Cheltenham, England

    @TalkTalk No internet in Cheltenham last couple hours. What is wrong? Help please!

  • BlueskyIntl
    Lise Lewis (@BlueskyIntl) reported from Cheltenham, England

    Just had the most incredibly dismal experience of customer service with TalkTalk. This is not about the regurgitation of CS placatory comments that are expertly delivered by operatives with no ability to help with anything outside the prescribed script. More in the next tweet!

  • BlueskyIntl
    Lise Lewis (@BlueskyIntl) reported from Cheltenham, England

    ... and so no promised TalkTalk manager call. However I have a new customer welcome mail with mid-June connection Absolutely no help to a business owner reliant on internet connection Come on TalkTalk change outdated paralysing processes! Thanks to all who shared my frustration

  • working_zero
    WorkingClassZero (@working_zero) reported from Cheltenham, England

    @TalkTalk I have a engineer coming next week they have tried everything same problem for houses in the area, it's a out reach problem

TalkTalk Issues Reports

Latest outage, problems and issue reports in social media:

  • RudolphHart
    RudolphHart #FarageWillSellTheNHS #FarageTraitor (@RudolphHart) reported

    @virginmedia I have had more outages with you on this supposedly "no outages" 1gb fibre than I have ever had with talktalk, and I am really pissed of! I am seriously considering leaving you early and making a complaint to offcom.

  • tunavomit1
    tunavomit (@tunavomit1) reported

    @TalkTalk Nah you're alright I actually am changing to you for real, your phone customer service is great too I remember that too from last time I had TalkTalk so i'm coming back. Vodafone keep trying to ring me now to stay, suddenly they're paying attention to me so I'm ignoring them.

  • lillywobbles
    Nicko (@lillywobbles) reported

    Absolute nightmare trying to cancel a contract with @TalkTalk . Was told on the phone my contract had been transferred to 02 and to ring them . Couldn’t tell me exactly when. Eventually through ‘ chat’ managed to cancel. AVOID, AVOID, AVOID!

  • CECKane
    ḉнαґℓ◎ṫтe 🏴󠁧󠁢󠁷󠁬󠁳󠁿🇦🇷 (@CECKane) reported

    @TalkTalk who do I contact regarding my bill? I’m paying for a service that doesn’t work.

  • graeme_manley
    Graeme M (@graeme_manley) reported

    @TalkTalk are by far the worst company in the UK at present, their customer service and prices are insanely bad. I hope this company does not exist in the next 12 months. There will be no job losses as I'm sure they employ zero staff

  • Martin_Law
    Martin Law (@Martin_Law) reported

    @JU51LNS @TalkTalk Luckily I use my AOL email address from 25 years ago. AOL never charged me a penny. Disgraceful

  • sammypinky1990
    Sam (@sammypinky1990) reported

    @TalkTalk absolutely terrible customer service and even worse internet service! 100% would not recommend, emailed customer service giving it 14 days for a response and will follow up with ofcom as it’s impossible to have a conversation with anyone who can help.

  • Scampicus
    mpc (@Scampicus) reported

    @TalkTalk Never known a company to do so much to make life impossible for the customer. chat service doesn’t work, phone service doesn’t work, X messages useless. they say DM us and make sure they switch off DM’s .

  • itsmelucasdt
    Lucas 😏 (@itsmelucasdt) reported

    @TalkTalk Hi, I live in a building that constantly has issues with its broadband provider. We’re talking about at least 150 flats and around 400 people that are willing to change their provider. How can I, a talktalk customer, can refer a whole building of flats to move to talktalk?

  • diygolf
    John Pennington💙 (@diygolf) reported

    @TheGriftReport Me I would just tell them to **** off I left Talktalk because I could never speak to anyone in this country The big joke is they in a foreign language ask you to complete security questions who ******** checks them