TalkTalk Outage Report in Cheltenham, Gloucestershire, England
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TalkTalk offers broadband internet (ADSL), television (IPTV) and home service. TalkTalk also offers mobile phone and mobile internet service as mobile virtual network operator using the Vodafone wireless network.
Problems in the last 24 hours in Cheltenham, England
The chart below shows the number of TalkTalk reports we have received in the last 24 hours from users in Cheltenham and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at TalkTalk. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by TalkTalk users through our website.
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Internet (72%)
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Wi-fi (10%)
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Total Blackout (9%)
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E-mail (5%)
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Phone (2%)
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TV (1%)
Live Outage Map Near Cheltenham, Gloucestershire, England
The most recent TalkTalk outage reports came from the following cities: Stonehouse and Gloucester.
City | Problem Type | Report Time |
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Internet | ||
Internet | ||
TV | ||
Internet | ||
Internet | ||
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
TalkTalk Issues Reports Near Cheltenham, England
Latest outage, problems and issue reports in Cheltenham and nearby locations:
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Pili Luna (@lunabyname) reported from Cheltenham, England
@jdalby360 @TalkTalk Agreed. Awful company & the people on the phones are so rude. Get shot of them JD!
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Lise Lewis (@BlueskyIntl) reported from Churchdown, England
@TalkTalk Hi Jo as you see in messages I’ve already ‘had someone looking into this’ - in fact 5 people during 3.25 hours of hanging asking for an unrequested disconnection to be stopped This didn’t happen Can you make it happen without me becoming a new customer? Lise
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Lise Lewis (@BlueskyIntl) reported from Cheltenham, England
... and so no promised TalkTalk manager call. However I have a new customer welcome mail with mid-June connection Absolutely no help to a business owner reliant on internet connection Come on TalkTalk change outdated paralysing processes! Thanks to all who shared my frustration
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Barb 💙 (@BJM38) reported from Gloucestershire, England
@TalkTalk Hi I’m having problems with my broadband I’m in Gl4 5YX . Orange light flashing on rhouter , have switched off and back on but still same Help !!
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Barbara Sue Attwood (@BSAttwoodUK) reported from Cheltenham, England
@TalkTalk Why is our wifi signal so bad this last week, esp today??
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WorkingClassZero (@working_zero) reported from Cheltenham, England
@TalkTalk I have a engineer coming next week they have tried everything same problem for houses in the area, it's a out reach problem
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Barbara Sue Attwood (@BSAttwoodUK) reported from Cheltenham, England
@TalkTalk We paid extra to watch football today and missed half the game because of bad signal. Worse than Fulham!
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WorkingClassZero (@working_zero) reported from Cheltenham, England
So no progress with Internet problems with #talktalk since Sunday just going around in circles 4 days now, it is clearly a #openreach problem it's effecting BT, Sky customers in this area If this is not sorted I'm going back to #Virgin clearlybroadband are as bad as our roads
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WorkingClassZero (@working_zero) reported from Cheltenham, England
@TalkTalk I did not, but it is not just me, it's effecting all our phones not just lap top, there are dozens of other houses in the area who are either BT TalkTalk Sky, this I believe is a issue with open reach But no one wants to contact them
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Tom (@Glawsboy84) reported from Brockworth, England
@Doddy__ @bt_uk swore I’d never go back there again after my last horrendous experience with them, but faced with the choice of them, TalkTalk or Vodafone I thought the best of a bed bunch (with the promise of £145 cash back & a Google Home!), we shall see!!
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Lise Lewis (@BlueskyIntl) reported from Cheltenham, England
The continuing saga of TalkTalk After 1 hour yesterday and 2.25 hours today still have no resolution! I received a letter from Talk Talk claiming I’d requested a change of provider however ‘it wasn’t too late to change my mind’! This claim is so NOT true! More to come!
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Elly Hoult (@HoultElly) reported from Cheltenham, England
@Plusnet @plusnethelp your customer retention team are terrible. Been a customer for five years, wanted to stay and no incentive to do so. Moved to @TalkTalk
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WorkingClassZero (@working_zero) reported from Cheltenham, England
@saisieplums We had a issue in this area and it effected Sky BT and TalkTalk it was a openreach issue who they all depend on, but how talktalk delt with it was useless they would not believe me that was not just my property
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Barbara Sue Attwood (@BSAttwoodUK) reported from Cheltenham, England
@Hoppo101 We had a terrible times as signal wouldn't hold. Reported it to Talktalk who fixed problem. No problems 2nd half.
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Lise Lewis (@BlueskyIntl) reported from Cheltenham, England
Just had the most incredibly dismal experience of customer service with TalkTalk. This is not about the regurgitation of CS placatory comments that are expertly delivered by operatives with no ability to help with anything outside the prescribed script. More in the next tweet!
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Barbara Sue Attwood (@BSAttwoodUK) reported from Cheltenham, England
@TalkTalk No internet in Cheltenham last couple hours. What is wrong? Help please!
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WorkingClassZero (@working_zero) reported from Cheltenham, England
No Internet for a week now with #talktalk probably spent 3 hours talking on phone many more hours online none can solve the problem as with 20 other houses nearby #sky #BT its obviously a#openreach problem but none of them work together to resolve the problem,
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Lise Lewis (@BlueskyIntl) reported from Cheltenham, England
I’ve been a TalkTalk customer for many years and evidently the only way to resolve is start a new account! 5 operatives + 3.25 hours of calls later, several times ‘being on hold’ with the same mind numbing music and all managers in meetings or on calls I’m still disconnected!
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WorkingClassZero (@working_zero) reported from Cheltenham, England
@marktewk Yes, never had a problem, but it took a hell of a effort to convince them the problem was elsewhere, eventually the problem was with openreach which effected Sky BT TalkTalk customers
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WorkingClassZero (@working_zero) reported from Cheltenham, England
@TalkTalk Yes I'm having problems with my broadband, plus I'm not the only person in my area, this has been going on since Sunday, received another Router today and still having same issues
TalkTalk Issues Reports
Latest outage, problems and issue reports in social media:
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Chris Neill (@cneillstweet) reported
@jellywellys99 @TalkTalk Appalling customer service! @TalkTalk is even worse than you’ve heard it is !!
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Kirsty Cavill RVN (@cavill_kirsty) reported
@TalkTalk My internet is down. Was this planned too?
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Sir Terrance Scrivener-Pike (@flatlineruk) reported
@TalkTalk How can TalkTalk provide such a fast full-fibre package, and then bundle it with the worst router ever made. Once I find a decent router for your broadband, a hammer is going through that piece of crap @geteero rubbish.
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ッ 𝘤 𝘩 𝘳 𝘪 𝘴 クリス (@betchris_) reported
@TalkTalk It’s honestly mind boggling to me how half your customers can’t even access their own broadband that they pay monthly for and absolute none of you are aware of your service having issues. I’ve never seen a company so incompetent in my life. Are there ANY good Internet providers?
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George Stamate (@un4giv3n123) reported
@TalkTalk Hint: only LED "internet" from the modem goes down.
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Jan. H. T (@jellywellys99) reported
@TalkTalk @TalkTalk hi I'm a customer going through hell atm due to flooding can't access bb TV or box as moved diwnstairs no external socket down there how can you's help a vulnerable person on benefits please? No tv for months u msgd me to ask wots wrong here's my response x
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N (@N28197454) reported
@TalkTalk your CEO team have made another pathetic attempt in resolving the complaints, again only 1 issues was addressed! Lazy and incompetent. Can you get anything right? All my tweets/dms and no further forward! #poorcustomerservice
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Trevor Warner (@Boydongood) reported
@talktalk what’s going on with the emails on my phone? I’ve got ads blocking my emails and I can’t see them! There seems to be no way to clear them. Please sort this out ASAP. It’s ridiculous and I can’t access emails where I need to take action, etc. HELP!!
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Trevor Warner (@Boydongood) reported
@Outbrain hey how do I get rid of your ad panel on my @talktalk mobile webmail? I can’t see the first half dozen or so emails which is not only very annoying but if I need to reply to them or action then I can’t! HELP!
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Chris Neill (@cneillstweet) reported
@siobhansRD @TalkTalk The whole company ethos appears to be absolutely appalling Siobhan. I can’t even seem to cancel my contract with them - and nothing could be simpler than that! Absolutely disgraceful. Get away from them as soon as poss, that’s my advice!