TalkTalk Outage Report in Cheltenham, Gloucestershire, England
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TalkTalk offers broadband internet (ADSL), television (IPTV) and home service. TalkTalk also offers mobile phone and mobile internet service as mobile virtual network operator using the Vodafone wireless network.
Full Outage Map
E-mailProblems in the last 24 hours in Cheltenham, England
The chart below shows the number of TalkTalk reports we have received in the last 24 hours from users in Cheltenham and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by TalkTalk users through our website.
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Internet (65%)
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Wi-fi (15%)
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E-mail (10%)
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Phone (5%)
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Total Blackout (4%)
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TV (1%)
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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TalkTalk Issues Reports Near Cheltenham, England
Latest outage, problems and issue reports in Cheltenham and nearby locations:
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Barbara Sue Attwood
(@BSAttwoodUK) reported
from
Cheltenham, England
@TalkTalk Why is our wifi signal so bad this last week, esp today??
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Lise Lewis
(@BlueskyIntl) reported
from
Churchdown, England
@TalkTalk Hi Jo as you see in messages I’ve already ‘had someone looking into this’ - in fact 5 people during 3.25 hours of hanging asking for an unrequested disconnection to be stopped This didn’t happen Can you make it happen without me becoming a new customer? Lise
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Tom
(@Glawsboy84) reported
from
Brockworth, England
@Doddy__ @bt_uk swore I’d never go back there again after my last horrendous experience with them, but faced with the choice of them, TalkTalk or Vodafone I thought the best of a bed bunch (with the promise of £145 cash back & a Google Home!), we shall see!!
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WorkingClassZero
(@working_zero) reported
from
Cheltenham, England
@saisieplums We had a issue in this area and it effected Sky BT and TalkTalk it was a openreach issue who they all depend on, but how talktalk delt with it was useless they would not believe me that was not just my property
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WorkingClassZero
(@working_zero) reported
from
Cheltenham, England
So no progress with Internet problems with #talktalk since Sunday just going around in circles 4 days now, it is clearly a #openreach problem it's effecting BT, Sky customers in this area If this is not sorted I'm going back to #Virgin clearlybroadband are as bad as our roads
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Lise Lewis
(@BlueskyIntl) reported
from
Cheltenham, England
I’ve been a TalkTalk customer for many years and evidently the only way to resolve is start a new account! 5 operatives + 3.25 hours of calls later, several times ‘being on hold’ with the same mind numbing music and all managers in meetings or on calls I’m still disconnected!
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WorkingClassZero
(@working_zero) reported
from
Cheltenham, England
@TalkTalk I have a engineer coming next week they have tried everything same problem for houses in the area, it's a out reach problem
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Pili Luna
(@lunabyname) reported
from
Cheltenham, England
@jdalby360 @TalkTalk Agreed. Awful company & the people on the phones are so rude. Get shot of them JD!
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Barbara Sue Attwood
(@BSAttwoodUK) reported
from
Cheltenham, England
@TalkTalk No internet in Cheltenham last couple hours. What is wrong? Help please!
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Lise Lewis
(@BlueskyIntl) reported
from
Cheltenham, England
The continuing saga of TalkTalk After 1 hour yesterday and 2.25 hours today still have no resolution! I received a letter from Talk Talk claiming I’d requested a change of provider however ‘it wasn’t too late to change my mind’! This claim is so NOT true! More to come!
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Barbara Sue Attwood
(@BSAttwoodUK) reported
from
Cheltenham, England
@Hoppo101 We had a terrible times as signal wouldn't hold. Reported it to Talktalk who fixed problem. No problems 2nd half.
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WorkingClassZero
(@working_zero) reported
from
Cheltenham, England
No Internet for a week now with #talktalk probably spent 3 hours talking on phone many more hours online none can solve the problem as with 20 other houses nearby #sky #BT its obviously a#openreach problem but none of them work together to resolve the problem,
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Elly Hoult
(@HoultElly) reported
from
Cheltenham, England
@Plusnet @plusnethelp your customer retention team are terrible. Been a customer for five years, wanted to stay and no incentive to do so. Moved to @TalkTalk
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WorkingClassZero
(@working_zero) reported
from
Cheltenham, England
@TalkTalk I did not, but it is not just me, it's effecting all our phones not just lap top, there are dozens of other houses in the area who are either BT TalkTalk Sky, this I believe is a issue with open reach But no one wants to contact them
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Lise Lewis
(@BlueskyIntl) reported
from
Cheltenham, England
... and so no promised TalkTalk manager call. However I have a new customer welcome mail with mid-June connection Absolutely no help to a business owner reliant on internet connection Come on TalkTalk change outdated paralysing processes! Thanks to all who shared my frustration
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Lise Lewis
(@BlueskyIntl) reported
from
Cheltenham, England
Just had the most incredibly dismal experience of customer service with TalkTalk. This is not about the regurgitation of CS placatory comments that are expertly delivered by operatives with no ability to help with anything outside the prescribed script. More in the next tweet!
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WorkingClassZero
(@working_zero) reported
from
Cheltenham, England
@TalkTalk Yes I'm having problems with my broadband, plus I'm not the only person in my area, this has been going on since Sunday, received another Router today and still having same issues
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Barbara Sue Attwood
(@BSAttwoodUK) reported
from
Cheltenham, England
@TalkTalk We paid extra to watch football today and missed half the game because of bad signal. Worse than Fulham!
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Barb 💙
(@BJM38) reported
from
Gloucestershire, England
@TalkTalk Hi I’m having problems with my broadband I’m in Gl4 5YX . Orange light flashing on rhouter , have switched off and back on but still same Help !!
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WorkingClassZero
(@working_zero) reported
from
Cheltenham, England
@marktewk Yes, never had a problem, but it took a hell of a effort to convince them the problem was elsewhere, eventually the problem was with openreach which effected Sky BT TalkTalk customers
TalkTalk Issues Reports
Latest outage, problems and issue reports in social media:
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PR
(@N0t_Farah) reported
@TalkTalk 'helping you stay connected', when a huge amount of their customers up and down country don't even have their Internet or landlines working, and haven't for days/weeks. Good one! Utter incompetence. Will be advising friends and family to avoid them at all costs.
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morayo Moets Sola
(@MorayoMoets) reported
@TalkTalk My internet has been dropping all morning, please fix this
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S.E_
(@SE78038438) reported
@TalkTalk Hi, I have made a complaint. Which still goes unanswered a week later. Can you please let me know when the complaints will be dealt with?
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Tom Katsumi
(@tomkatsumi) reported
@TalkTalk Christ, you guys don’t make it easy to get in touch with you. My internet is down and it’s an emergency cos I’m working from home - have spent 45 mins just trying to find a real phone no for you guys... seems like something it might be worth putting on your website?
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damon watts
(@damon_watts) reported
@TalkTalk can something be done about the useless Wi-fi I currently have which you state is super fast broadband please, everything is so slow where I am
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C A I T L I N
(@caitlinmilne1) reported
TalkTalk is PISH!!! Nothing but problems with the wifi since I got it !!
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Leanne Evans
(@leanneevs) reported
@TalkTalk We logged a complaint via email on 16th dec, had an engineer come around, booked an external open reach engineer to come around (they did not) and we still can’t WFH sufficiently with download speed as low as 0.6MBPS on/off. As reported by your engineer too. Awful company
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Rhyse
(@RhyseEnglish) reported
@TalkTalk Peak times you throttle my speeds. Awful. Speeds are piss poor as it is, but come evenings using my phone as a hotspot is faster. Woeful.
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︎ ︎
(@Bashdug_) reported
@ThatSrb2DUDE UK wifi is garbage, Virgin Media and TalkTalk specifically
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Tom Katsumi
(@tomkatsumi) reported
So as well as having no heating, no hot water and not being able to go outside, my internet just went down and @talktalk have the worst customer service I’ve ever seen. I’m in a huge funk. 😡