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TalkTalk Outage Report in Cheltenham, Gloucestershire, England

Why is my TalkTalk service not working?

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TalkTalk offers broadband internet (ADSL), television (IPTV) and home service. TalkTalk also offers mobile phone and mobile internet service as mobile virtual network operator using the Vodafone wireless network.

Full Outage Map

Problems in the last 24 hours in Cheltenham, England

The chart below shows the number of TalkTalk reports we have received in the last 24 hours from users in Cheltenham, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

At the moment, we haven't detected any problems at TalkTalk. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by TalkTalk users through our website.

  • 63% Internet (63%)
  • 16% Wi-fi (16%)
  • 9% E-mail (9%)
  • 7% Total Blackout (7%)
  • 4% Phone (4%)
  • 1% TV (1%)

Live Outage Map Near Cheltenham, England

The most recent TalkTalk outage reports came from the following cities: Gloucester.

CityProblem TypeReport Time
Gloucester Internet 10 days ago
Gloucester Internet 10 days ago
Gloucester E-mail 1 month ago
Cheltenham E-mail 6 months ago
Stroud Internet 8 months ago
Stroud Internet 9 months ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

TalkTalk Issues Reports Near Cheltenham, England

Latest outage, problems and issue reports in Cheltenham and nearby locations:

  • working_zero
    WorkingClassZero (@working_zero) reported from Cheltenham, England

    @saisieplums We had a issue in this area and it effected Sky BT and TalkTalk it was a openreach issue who they all depend on, but how talktalk delt with it was useless they would not believe me that was not just my property

  • BlueskyIntl
    Lise Lewis (@BlueskyIntl) reported from Churchdown, England

    @TalkTalk Hi Jo as you see in messages I’ve already ‘had someone looking into this’ - in fact 5 people during 3.25 hours of hanging asking for an unrequested disconnection to be stopped This didn’t happen Can you make it happen without me becoming a new customer? Lise

  • BlueskyIntl
    Lise Lewis (@BlueskyIntl) reported from Cheltenham, England

    ... and so no promised TalkTalk manager call. However I have a new customer welcome mail with mid-June connection Absolutely no help to a business owner reliant on internet connection Come on TalkTalk change outdated paralysing processes! Thanks to all who shared my frustration

  • working_zero
    WorkingClassZero (@working_zero) reported from Cheltenham, England

    @TalkTalk I have a engineer coming next week they have tried everything same problem for houses in the area, it's a out reach problem

  • working_zero
    WorkingClassZero (@working_zero) reported from Cheltenham, England

    @TalkTalk I did not, but it is not just me, it's effecting all our phones not just lap top, there are dozens of other houses in the area who are either BT TalkTalk Sky, this I believe is a issue with open reach But no one wants to contact them

  • working_zero
    WorkingClassZero (@working_zero) reported from Cheltenham, England

    So no progress with Internet problems with #talktalk since Sunday just going around in circles 4 days now, it is clearly a #openreach problem it's effecting BT, Sky customers in this area If this is not sorted I'm going back to #Virgin clearlybroadband are as bad as our roads

  • BlueskyIntl
    Lise Lewis (@BlueskyIntl) reported from Cheltenham, England

    The continuing saga of TalkTalk After 1 hour yesterday and 2.25 hours today still have no resolution! I received a letter from Talk Talk claiming I’d requested a change of provider however ‘it wasn’t too late to change my mind’! This claim is so NOT true! More to come!

  • BJM38
    Barb 💙 (@BJM38) reported from Gloucestershire, England

    @TalkTalk Hi I’m having problems with my broadband I’m in Gl4 5YX . Orange light flashing on rhouter , have switched off and back on but still same Help !!

  • BSAttwoodUK
    Barbara Sue Attwood (@BSAttwoodUK) reported from Cheltenham, England

    @TalkTalk No internet in Cheltenham last couple hours. What is wrong? Help please!

  • Glawsboy84
    Tom (@Glawsboy84) reported from Brockworth, England

    @Doddy__ @bt_uk swore I’d never go back there again after my last horrendous experience with them, but faced with the choice of them, TalkTalk or Vodafone I thought the best of a bed bunch (with the promise of £145 cash back & a Google Home!), we shall see!!

  • working_zero
    WorkingClassZero (@working_zero) reported from Cheltenham, England

    @TalkTalk Yes I'm having problems with my broadband, plus I'm not the only person in my area, this has been going on since Sunday, received another Router today and still having same issues

  • BSAttwoodUK
    Barbara Sue Attwood (@BSAttwoodUK) reported from Cheltenham, England

    @TalkTalk We paid extra to watch football today and missed half the game because of bad signal. Worse than Fulham!

  • BlueskyIntl
    Lise Lewis (@BlueskyIntl) reported from Cheltenham, England

    Just had the most incredibly dismal experience of customer service with TalkTalk. This is not about the regurgitation of CS placatory comments that are expertly delivered by operatives with no ability to help with anything outside the prescribed script. More in the next tweet!

  • HoultElly
    Elly Hoult (@HoultElly) reported from Cheltenham, England

    @Plusnet @plusnethelp your customer retention team are terrible. Been a customer for five years, wanted to stay and no incentive to do so. Moved to @TalkTalk

  • BSAttwoodUK
    Barbara Sue Attwood (@BSAttwoodUK) reported from Cheltenham, England

    @Hoppo101 We had a terrible times as signal wouldn't hold. Reported it to Talktalk who fixed problem. No problems 2nd half.

  • BSAttwoodUK
    Barbara Sue Attwood (@BSAttwoodUK) reported from Cheltenham, England

    @TalkTalk Why is our wifi signal so bad this last week, esp today??

  • working_zero
    WorkingClassZero (@working_zero) reported from Cheltenham, England

    No Internet for a week now with #talktalk probably spent 3 hours talking on phone many more hours online none can solve the problem as with 20 other houses nearby #sky #BT its obviously a#openreach problem but none of them work together to resolve the problem,

  • BlueskyIntl
    Lise Lewis (@BlueskyIntl) reported from Cheltenham, England

    I’ve been a TalkTalk customer for many years and evidently the only way to resolve is start a new account! 5 operatives + 3.25 hours of calls later, several times ‘being on hold’ with the same mind numbing music and all managers in meetings or on calls I’m still disconnected!

  • lunabyname
    Pili Luna (@lunabyname) reported from Cheltenham, England

    @jdalby360 @TalkTalk Agreed. Awful company & the people on the phones are so rude. Get shot of them JD!

  • working_zero
    WorkingClassZero (@working_zero) reported from Cheltenham, England

    @marktewk Yes, never had a problem, but it took a hell of a effort to convince them the problem was elsewhere, eventually the problem was with openreach which effected Sky BT TalkTalk customers

TalkTalk Issues Reports

Latest outage, problems and issue reports in social media:

  • RUSSELLDRURY
    RUSSELL DRURY (@RUSSELLDRURY) reported

    @TalkTalk My WiFi has been down since yesterday. After speaking with an online agent this morning it was referred to @WeAreOpenreach as a fault outside my premises. I have had no further update and WiFi is still down. Can this be resolved please

  • tamarshall79
    Tracy Main (@tamarshall79) reported

    @TalkTalk spoke to one of your customer service reps this evening to try to sort out my in-law’s account because my father in law has advancing dementia and isn’t able to do it any longer. Genuinely couldn’t have received better help from Christine. She was an absolute 🌟

  • travis542372663
    travis (@travis542372663) reported

    @TalkTalk I am telling the world how TalkTalk has treated me. Warning everyone who and what they will be dealing with. Poor rating with Trustpilot .

  • vkblue64
    rachel robertson (@vkblue64) reported

    Talktalk worst customer service ever 10 days without service hours of data used with online chat as you cant speak to a human. 2 engineers out and still no bloody solution

  • Librarywitch
    Jill Hepworth (@Librarywitch) reported

    @TalkTalk Wanted to let you know how appalling I find it that when my 85 year old mum contacts you as her landmine has an issue, you make her jump through hoops having to unscrew faceplate and do tests which she didn't know how to do before you would book a repair for her. 1/2

  • TalkTalk
    TalkTalk (@TalkTalk) reported

    @ComradeRedJimmy Hi there, I am sorry for the poor experience you've had with TalkTalk. We certainly do not want to see our customers inconvenienced and upset, and I will look into this for you. Kindly send a DM to further investigate on my end -Zama

  • Curtain_Twitch
    Karen (@Curtain_Twitch) reported

    @TalkTalk Hi … is there an internet outage in CT5 ?

  • cr0bar
    (@cr0bar) reported

    @TalkTalk My issue is more systematic problems with TalkTalk customer support not a single isolated issue.

  • oobiedoo68
    Ruth Davenport (@oobiedoo68) reported

    @TalkTalk I've had no service for almost 24 hours. What's going wrong with you guys lately? I'm considering breaking my contract to get an actual reliable provider

  • Cal69_
    Cal69 #TrashPanda (@Cal69_) reported

    first time in a while having issues with @TalkTalk - router keeps resetting itself across the room from where me and my daughter are TRYING to GTA with our crew.