TalkTalk outages and service status in Carstairs, Scotland

Problems in the last 24 hours in Carstairs, Scotland

The chart below shows the number of TalkTalk reports we have received in the last 24 hours from users in Carstairs, Scotland and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

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TalkTalk Issues Reports Near Carstairs, Scotland

Latest outage, problems and issue reports in Carstairs and nearby locations:

• 
  LauraHorswell (@LauraLooo87) reported 8 minutes ago from Motherwell, Scotland

  @TalkTalk looking for help. No help from Customer service on live help. Issue been going on for months with no response!!!

• 
  lesley ewing (@lesleyewing35) reported 27 minutes ago from Lanarkshire, Scotland

  @TalkTalk my elderly friend has waited in all@morning for an engineer- no show. Just been informed they might not even come to house. Your appalling customer service team have wasted 30 minutes of our time and have managed to disconnect our call-having to go over it all again!!!

• 
  Hell's Belle👓😈 (@IamLeigh74) reported 30 minutes ago from Wishaw, Scotland

  @TalkTalk can you please confirm if there is a system outage in Wishaw, Lanarkshire, ML2 postcode

• 
  JP B0dW1€k ☘️ (@JPBodwick) reported 38 minutes ago from Motherwell, Scotland

  @TalkTalk My mum was on hold with use lot for about 40 minutes today and no any further forward. Wat a joke treating a customer like that!!! 😠

• 
  esini_123 (@esini_123) reported 38 minutes ago from Ashgill, Scotland

  @TalkTalk can you please confirm if there is a broadband outage in postcode ML9 3BQ? Thank you

• 
  David Wilkinson (@wilkie1984) reported 40 minutes ago from Chapelhall, Scotland

  @TalkTalk worst customer service ever! Wrongfully charged for engineer visit that was cancelled, fraud on my account, Data Protection breaches and 10 days without internet there answer hard luck!! @BBCNews @MailOnline @SkyNews

• 
  Stevie Douglas (@Big_stevied1000) reported 59 minutes ago from Carstairs, Scotland

  @fight_director @TalkTalk Stop your direct debit with them they'll soon be in touch with you. Had a similar issue with Vodafone once.

TalkTalk Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Catherine Arthur (@CatArthurian) reported 6 minutes ago

  Update... They want my 82 yr old mum to send a speed test result by connecting the computer (upstairs) to the router (downstairs) via ethernet cable (which they don't have). 🤨 I explained that they won't be able to do that - they don't have a laptop, and it's not practical to unplug their pc and relocate it next to the router - they just can't physically do it. TalkTalk were not interested and insist it's the only way they can check if they are not receiving the correct speeds – although they did tell me during my first call that they could see the speed was only 12mbps...🤔 They will send an ethernet cable by post anyway, or could send someone out to do it – £150 call out fee. Never mind. Contract ends in October and won't be renewed... Nice service for the elderly, what?

• 
  Agent PBA (@butchermatt) reported 6 minutes ago

  @TalkTalk Wow! Really! The worst company I've dealt with in decades! The customer service people call quoting from some rules and procedures book but don't actually listen to what you are saying to them! Useless.

• 
  angela pring (@homegoal) reported 7 minutes ago

  @TalkTalk I would recommend to anyone not to bother going with Talktalk for their broadband as the customer service is shocking. You can only talk to someone online not a physical person and you just get fobbed off and mislead and your issue don’t get fixed

• 
  Melvyn Malloch (@melvynmalloch) reported 7 minutes ago

  @virginmedia moved to your broadband service from @TalkTalk a few months ago it's something I regret everyday. Your customer service is non existent calls cut off before getting any help same as online help. I have a smart home with multiple devices that can't connect have never

• 
  CyborgCybernat (@RabMcPhoto) reported 13 minutes ago

  Hey @TalkTalk what's going on? I've just found out that my landline isn't working. When I pick up the handset, the line is dead, and when I ring the # I get the engaged signal. Please get this sorted ASAP; I'm very ill & need to be able to contact my medical team at all times.

• 
  B Mc W (@WmickB) reported 14 minutes ago

  @TalkTalk @d_Talktalk_c Has Everymail Talk taken over talk talk email service ?

• 
  TalkTalk (@TalkTalk) reported 15 minutes ago

  @RobbyRSSRobot Hi Louise, No, TalkTalk and Everymail are not the same company. Let us know if you need help with anything TalkTalk-related. -Mandisa

• 
  Kerrie (@WF2K_) reported 17 minutes ago

  @llqdave @TalkTalk @TalkTalkGroup They did that to me as well until I sent them a blunt response. And no, talking to customer service on here doesn't help much at all. They have less access than those on webchat and email etc.

• 
  Debs Kemp (@canarydebs) reported 18 minutes ago

  @TalkTalk My stepmum has an issue with her landline. She and my father are vulnerable customers with multiple medical issues. Her son has a power of attorney but this is yet to be registered by you so Customer Services will not talk to him even though she told them they can

• 
  SlidetoSurvive (@Slide2Survive) reported 19 minutes ago

  @TalkTalk hi is there a reason why you have failed to fix my mother in laws phone since Christmas and have still taken her payments and now she has stopped them you send payment demands.