Tesco Mobile outages and service status in Yeovil, England

Problems in the last 24 hours in Yeovil, England

The chart below shows the number of Tesco Mobile reports we have received in the last 24 hours from users in Yeovil, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

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Tesco Mobile Issues Reports Near Yeovil, England

Latest outage, problems and issue reports in Yeovil and nearby locations:

• 
  Cris Samways (@AgeingLock68) reported 42 minutes ago from Yeovilton, England

  Awful @O2 4G coverage in Yeovil town centre. Again. Funnily enough my parents have no issue, in the same supermarket and cafe, at the same time. They are with @tescomobile - who, funnily enough, use the @o2 network as their carrier. 🤔 how come I’m losing out then?

Tesco Mobile Issues Reports

Latest outage, problems and issue reports in social media:

• 
  picklemonsterg (@picklemonsterG) reported 6 minutes ago

  @tescomobile been in your store 3 times to sort and contacted call centre and chat for the past 4 days, still nothing just told it’s being looked into. This is a truly awful service and nobody seems to know what’s going on. It’s never been this difficult with other providers!

• 
  Paul Marks (@paulsmarks) reported 8 minutes ago

  @tescomobile is there an issue with the app ? I am only getting a white screen and have tried offloaded and reloading the app but issue remains

• 
  montyniblet (@montyniblet) reported 9 minutes ago

  @tescomobile re account 808724.I am extremely disappointed in Tescomobile response to the local mast outage which keeps happening for long periods preventing my household working from home. The recent outage started 24th April and persists to this day, so 4 days so far. The last outage from 28th March (maybe earlier) to 2nd April was also unacceptable. In fairness the last outage was refunded (a month) but the reaction from Tesco this time has been limp. Firstly Tesco should exert ultimate pressure on O2 to permanently fix this mast, in the 21st century having 4 day+ outages is not admissible. Secondly the agent reply to me to ‘let Tesco know’ when service is resumed is risible. Tesco should be all over this at least refunding my month payment if not more. I have another contract with Giff Gaff who use O2 and on hearing the service was down immediately refunded me….this is customer service and excellent customer recovery. Everytime I need the internet or need to phone I have to get in my car and drive 2 miles to keep contact with the outside world (we have no landline).Of course I can’t receive calls as well. This is expensive and extremely inconvenient as well as restricting my income.. I would like to hear Tesco response to this ongoing issue and I think you will agree this is not acceptable. I am out of contract…..convince me I should remain with Tescomobile.

• 
  Josh Breckell (@BreckellJosh) reported 10 minutes ago

  @tescomobile hi can I get some help/advice on my upgrade

• 
  David Michael (@DaveML01) reported 12 minutes ago

  @tescomobile having problems with getting a decent internet signal on my mobile.

• 
  fabio manetta (@fabiomanetta) reported 13 minutes ago

  @tescomobile But not a problem, i just transfered my number to Smarty and will be requesting a refund of my balance. You lost the balance and the costumer for being greedy :-)

• 
  chris (@chris75owl) reported 14 minutes ago

  @tescomobile Internet signal been awful for 36 hrs in the sheffield s5 area pls sort it pls. Paying money for a service that you are not providing.

• 
  David Pacitti (@davidpacitti) reported 15 minutes ago

  @tescomobile can’t get any coverage in the fk1 1sy postcode, is there an issue here?

• 
  Chiara Quinn MBCI (@ChjaQuinn) reported 18 minutes ago

  @tescomobile Wasting my time here, Tesco Customer Service is useless they haven’t even bothered to read this. Total waste of time

• 
  fabio manetta (@fabiomanetta) reported 18 minutes ago

  @tescomobile this is not my complaint. I can only top up multiples of £5, instead of rounding up my balance to a multiple of 5 (£15,which is the cost of the bundle i want), so my balance is virtually useless. Shameful trick by tesco.