Tesco Mobile outages and service status in Wigton, England

Problems in the last 24 hours in Wigton, England

The chart below shows the number of Tesco Mobile reports we have received in the last 24 hours from users in Wigton, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

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Tesco Mobile Issues Reports

Latest outage, problems and issue reports in social media:

• 
  KJ (@riverofstardust) reported 5 minutes ago

  @tescomobile you've told my mum tonight she can't use her upgraded phone for 3 weeks due to sim change (to smaller sim) but no one told her this when she upgraded? And she was asked 3 times how she got the sim which you sent with the phone!! This is awful customer service

• 
  chatterbox (@chatkins1) reported 6 minutes ago

  @tescomobile @MartinSLewis Been emailing back and forth with Sahira to concerns@tesco as finally opened complaint and have been speaking to Sahira. I have email proof I have responded yet had email this morning to say as I had not responded she is closing complaint

• 
  Johnny Dowling (@JohnnyDowling10) reported 7 minutes ago

  Any chance that you could get some to staff for your help lines or chat? @tescomobile

• 
  Grumpy Buddhist (@DionHunt67) reported 7 minutes ago

  @tescomobile can’t access account online due to “technical problems”. When will this be resolved?

• 
  Orson (@Orsonkartt) reported 8 minutes ago

  @tescomobile Hi Harry. I was hoping that the service I’m paying for would provide a reliable service That’s not the case

• 
  chatterbox (@chatkins1) reported 8 minutes ago

  @fgrscomhub @tescomobile @wlhowarth 1 On 29 July you told me someone would get back to me and that my complaint would be escalated. It is now 6 August and, six working days later, nobody has contacted me as promised - this was through X

• 
  chatterbox (@chatkins1) reported 8 minutes ago

  @tescomobile @MartinSLewis I requested SAR 5 weeks ago. NOTHING. Sahira who is customer complaints manager emailed me a few days ago,I have responded and she thanked and acknowledged me. Today I wake up and read and email saying as I have not responded she is closing complaint

• 
  Random Jottings of Gildersleeve (@gildy61) reported 10 minutes ago

  @BarbaraSutton15 @tescomobile they sold me one for £6. All is well. But I am thinking of switching to another new phone. Same terms and conditions. Also when/if I do I will get a upgraded model and it will contain a new battery. Good luck with your complaint.

• 
  Alison Turner (@charliebarley) reported 11 minutes ago

  @tescomobile Ordered new sim as mine was faulty. Supposed to be delivered today (by a non-guaranteed Royal Mail delivery service) It hasn’t turned up but you have deactivated my old sim so I can’t use my phone at all. There’s no post til Monday now. Surely this can’t be right?

• 
  Sarah Kears (@SarahKears) reported 11 minutes ago

  @tescomobile disgusted with your costumer service this week after my mum reported my nephew being groomed online on a phone number she pays for 3 days later it is still active and you can’t tell us when it will be disconnected. Keep your kids and grandkids away from @tescomobile